Help Center

Search the knowledge base or browse the categories below.

Reset link not working

Updated July 8, 2026

If the reset link is not working, you can try logging in with a one-time code. This will send a code to your inbox. When you enter that code on the site, it will log you in automatically.

After that, you can go to "My Account" and then "Update Password" and enter a new password.

If you continue to have trouble, please contact us.

Was this article helpful?

Related articles

Still need help?

Can't find what you're looking for? Our support team is happy to help.

Contact Support