Intercos S.p.A. (BIT:ICOS)
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May 8, 2026, 9:45 AM CET
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Earnings Call: Q2 2024

Aug 1, 2024

Operator

Good afternoon. This is the Chorus Call Conference Operator. Welcome, and thank you for joining the Intercos First Half Financial Results Conference Call. As a reminder, all participants are in listener-only mode. After the presentation, there will be an opportunity to ask questions. Should anyone need assistance during the conference call, they may signal. An operator will press star and zero on the telephone. At this time, I would like to turn the conference over to Renato Semerari, CEO of Intercos. Please go ahead.

Renato Semerari
CEO, Intercos

Thank you very much. Good evening, everybody, and thanks for joining our call. In a market which is showing some signs of a slowing growth pace, and despite the aftermath of the cyber attack, which was more difficult than we anticipated, and also despite very challenging comps, as you will remember, first half of last year, we grew 33%, Intercos posted its best-ever quarter in Q2 2024, with double-digit increases in top and bottom line. This allowed to offset most of the negatives registered in Q1 due to the cyber attack. If we look at the key numbers, and actually the top five achievements I think we got in the quarter, first of all, our net sales were back to double-digit growth at EUR 279 million, which is a 10% gain over last year.

Second, Adjusted EBITDA reached EUR 43.2 million, which is a 15% growth, with a 70 basis points margin gain versus year ago. Third, our order book is particularly strong at the end of June, growing 12.5% over a year ago, and with an order entry flow that, after all the records that we beat in the past six months, kept being very strong and solid, also in May/June of this year, and we will see that at the end of the presentation. Fourth, in the ESG terms, for the third year in a row, we were awarded with a platinum medal by EcoVadis, putting us in the top 1% of companies in terms of ESG performance in our sector on a global basis.

And fifth, our net debt was at EUR 114 million, keeping debt leverage well below one, and with a real net debt excluding the IFRS 16 accounting consequences, which is well below EUR 100 million. So all in all, pretty strong results. Now, let's look a bit closer to our KPIs. So second quarter, net sales, as I said, were 10% up, with marginal currencies impacts. So we had a - 30 bps impact from currencies, not much headwind on that sense, but still negative headwind. Second, EBITDA growing 15%. It's a very comforting result because it shows a clearly very significant increase in our profitability, which is something we've been working for since a while. Thanks to these quarter results, we landed first semester with net sales at +3% at constant rate versus 2023, which, as you may remember, was a 33% growth semester.

EBITDA was -5% below a year ago, absorbing most of the quarter one setback, actually more than half of the setback of the first quarter. Net debt was about EUR 8 million below a year ago, with a leverage ratio of 0.85 on EBITDA. Let's now deep dive in the top-line dynamics, starting with results by business units. The second quarter sales were driven by hair and body and skincare, with makeup landing in line with a very high 2023 level, which was, I remember, just for the record, last year saw a growth of 23%. Hair and body was the star, posting a 39% growth, driven by European emerging brands and still profiting from fragrance momentum. This performance allowed us to close the first half at +19% versus 2023. Skincare registered again a strong quarter at +9%, profiting from Asia momentum.

Also, this BU closed first half with a double-digit growth at +15%. Makeup was instead the BU, which still suffered from cyber attack aftermath, which I will try to summarize in a few words. When system went down due to the cyber attack, we could not run MRP system and place components orders appropriately. The shift to manual was very partial and inaccurate in a category demanding thousands of components. Hence, we had raw material scarcity first, then a bottleneck in bulk capacity, and then in filling and assembling. This long wave of difficulties had an impact which affected about half of the second quarter results. As such, makeup could not absorb all the order backlog we had and closed only in line with last year's very strong second quarter.

As a consequence, first half remained in negative territory, -7%, and BU weight on total sales went down to 56%. We will see, conversely, that in terms of order entry, so the underlying trend of the business in makeup is instead very positive. Moving on to sales by region, second quarter saw Asia confirming its super strong trend and EMEA coming back to double digits. Only soft region was Americas due to the cyber attack aftermath. As you know, this region is particularly exposed to makeup complexity. And also, Americas is the region which has witnessed some overall market trend softness. Asia, and this is a point that I'm particularly proud of, posted a +32% growth with both Korea and China displaying strong double-digit increases.

I'm particularly proud of this because, as you've seen, many of our clients are declaring and witnessing difficulties, particularly in China due to the overall market trends. For us, Asia has been a very bright spot throughout the semester. This is due to the fact that we gained new clients, but also to the fact that the existing clients, so the local clients, are gaining market share over Western brands in the region. Growth was exceptional both in makeup and in skincare. As a result of this very strong quarter, we ended the first half at +28%. EMEA had a double-digit bounce back from the first quarter challenges, posting a 12% increase, obviously helped by hair and body results. This allowed the region to close the first half in a positive territory at +2% despite the big difficulties of the first quarter.

Americas remained negative, -5% in the quarter due to raw material late arrivals and the fact that market has slowed in terms of pace, and overall volume is stable, especially in mass, and this had an impact on multinationals, especially in makeup. Therefore, we closed the first half in Americas at -10%. If we now move to the picture of sales by customer type, I will be repeating once more myself, but second quarter confirmed the trend we've been seeing over and over again. And this is to see that the market dynamics are really led by emerging brands. China is no more the fantastic growth driver, growth engine that it used to be for many Western multinationals, and the post-COVID market euphoria has a bit faded away in the West, especially in the U.S. So this has created, obviously, a cooling down of established brands' expansion.

Emerging brands registered an exceptional +34% growth thanks to the strong results of all geographies and all the business units. We see emerging brands gaining shares in China, in the U.S., and in Europe, at least for what we are concerned. This allowed the cluster to close first half at +25%, with a weight on our total sales of almost 50%, hence higher than multinationals for the first time. Multinationals, on their end, closed second quarter overall in line with a very strong year ago. As a reminder, a year-ago quarter was +22% over the previous year. We closed overall in line with that. On top of what I just said a few minutes ago, it must be noted that this is the cluster most affected by the production difficulties I explained in makeup since they buy almost exclusively makeup from us.

So as a consequence of that, first semester was down 10% for multinationals. Last but not least, retailers are clearly the segment losing steam. Mass retailers are more and more exiting from beauty, but especially makeup private labels. And monobrand retailers are not winning either. So this segment is suffering and shrinking little by little in our total business. I now give space to Pietro for the last time.

Don't touch the mic.

Pietro Oriani
CFO, Intercos

Otherwise , I move. Okay. Now, let's give a closer look to our performances in terms of P&L, cash generation, and the consequence on the net debt. As already well explained by Renato, our sales were at EUR 499.9 million, missing by one inch the EUR 500 million. Basically, we have been able to recover all of the downside that we had in the first quarter due to the cyber attack. We are above prior year by 2.4%, a 3% constant exchange rate. The exchange rate basically did have an effect of EUR 3 million.

The recovery that we have been able to achieve was thanks to the exceptional performance of the second quarter, with sales up 10% on prior year, on second quarter of last year, with makeup, which is basically the same level of last year, but with a strong recovery of skincare and hair and body at +9% and 39% versus a year ago. The Adjusted EBITDA is at EUR 64 million, which is slightly below the EBITDA that we achieved last year. If you remember, our EBITDA at the end of the first quarter was down previous year by EUR 9 million. So basically, we are really close to the full recovery of the effect caused by the cyber attack.

This, obviously, is thanks to what we had in terms of sales, the growth of 9% in sales that we had in the second quarter, but also with a recovery in terms of profitability thanks to a higher absorption rate that we have been able to have, our absorption on the fixed cost, and also a recovery in terms of profitability with a mix which is moving in the right direction for the group. The EBITDA that we have been able to generate in the second quarter is above last year by 15%, with an EBITDA margin of 15.5%, which is highly higher than what we were experienced in the last quarter. So a full recovery of the profitability. Adjusted net income at the end of the first half is slightly below last year by EUR 4 million, basically following the effect of the EBITDA.

We were much better than last year in financial expenses, being able to keep the same level of interest cost and with a positive development of the currency effect on the financial cost. Though we had a higher tax rate that we have experienced in the first half, that will be recovered in the second part of the fiscal year. If we look at the result that were achieved by the different business units, makeup did have a result of EUR 38.3 million in terms of EBITDA, which is below last year by 15%. This is basically all caused by the cyber attack that we experienced in the first half since the result that we had in the second quarter was extremely positive, both in absolute terms and also in profitability terms.

Skincare EBITDA grew by 16% following the development of the sales, so basically remaining at the same level in terms of profitability and benefiting on the development of the business both in Asia and in America. Hair and body, also with EBITDA growing by 16%, this is again a very positive result with the same level, slightly below in terms of profitability, but basically the same level in terms of profitability, but really with an exceptional result in terms of in absolute terms. Cash generation, we ended the first half of the fiscal year with an operating cash flow of EUR 23 million, which is above the last year by EUR 16 million. We have been able to have a positive development in cash absorption, meaning that the trade working capital was better than last year by EUR 1.8 million.

We have been able to offset the higher inventories that we do now have in order to cope with the growth that we are foreseeing in the next quarter with the higher payables that are basically offsetting these results, while the receivables are flat in terms of the sales outstanding. This good result in terms of cash development did allow us to close the first half of the fiscal year with a net debt of EUR 114 million, with our leverage ratio remaining at the same level of last year, well below the one times, at 0.85.

Renato Semerari
CEO, Intercos

Okay. Thank you, Pietro. Let's now move to what we see coming in the next month. First of all, the market. We see and we expect EMEA to remain solid with good pace in terms of growth. This looks like the region that is showing more resilience in total. Asia and China, particularly, we believe at this point will remain quite soft to the end of the year in terms of overall market trend, but we believe that the local brands' strong share gains will continue to the end of the year, which will pay off for us in terms of region development. It's important also to note that we see an increasing sophistication of products offering from local players, and these are allowing them to gain market share in prestige and entry prestige segments, which are the ones where we play better in terms of competitive landscape.

America is softer than the past years. There are some hopes of recovery of a growing pace more pronounced in the second half, but this is a bit of a question mark with a lot of questions related also to the overall political environment and the presidential elections that are always a bit influencing consumer confidence there. For what pertains to Intercos in particular, we remain confident to continue in our growth trajectory. Our order book is rich. As I said before, it's +12.5% versus a year ago. It's more balanced than last year in terms of mix of products, and this is good news, as you all know. Second, Asia is projected to keep momentum thanks to the local brands' dynamics, which is favoring us big time, as you've seen from the result.

And third, we will continue to capitalize on our well-established relations and outsourcing trends, which will bring interesting projects to us. So all in all, we remain confident for the remainder of the year. We confirm our fiscal 2024 guidance, calling for a growth ranging between +10% and +13% in the year to go. So a strong second semester at double-digit pace, also in consideration of the fact that the comps of the second semester are going to be easier than the ones we faced in the first semester of this year. If we look at the order entry pace and the order book, as you can find in the last slides of our presentation, after three bi-monthly records in a row from November to April 2024, order entry confirmed momentum in May-June, showing a +5% increase versus a year ago, with makeup up by 7%.

This led us to close the semester with a very healthy order book, which is up 12.5% versus a year ago, and the highest-ever end-of-June book we've ever had. So we are pretty happy about the position we are in at the moment. To note that both makeup and skincare hold similarly strong positions in terms of order book, so we should have a development in the coming months, which is pretty even and strong across the board. I think that's all on our side. We are ready to take on your questions. Thank you.

Operator

Excuse me. This is the conference operator. We will now begin the question and answer session. Anyone who wishes to ask a question may press star and one on the touch-tone telephone. To remove yourself from the question queue, please press star and two. Please pick up the receiver when asking questions. Anyone who has a question may press star and one at this time. The first question is from Kate Rusanova from UBS. Please, go ahead.

Kate Rusanova
Director of Equity Research on European Consumer Staples, UBS

Good evening all. Thanks for taking my question, and thank you, Pietro, for your help through the years. So my first question relates to the very strong growth of hair and body division. Can you provide more information on the emerging brands in Europe? Have you recruited any new customers, or does this still mainly relate to Dolce & Gabbana partnership? And how sustainable is the double-digit growth of this division in the medium term? My second question is related to your EBITDA margin outlook. So with the mixed benefit from reorders of prestige customers coming through, would it be reasonable to assume that your EBITDA margin in the second half of the year will be higher compared to Q2?

Basically, it would be very helpful if you can walk us through the key building blocks of your margin progression in the second half of the year, including cost inflation. My last question is more conceptual and relates to your business in China. If at some point Chinese consumers will turn back to big multinationals, will this be a headwind to you, or being brand agnostic, you will continue to beat the underlying market? Thank you.

Renato Semerari
CEO, Intercos

Hi, Kate. Thank you for the questions. So first of all, hair and body growth driven by emerging brands. Now, as I said, there is a fragrance momentum that is continuing to pay dividends in our business, but it's not the only one. So we have other clients in other categories and in hair care also that are leading to the growth that we are displaying right now. So again, it's not a one-player kind of effect. We have other clients. Yes, we have some new clients that are starting to kick in and bring additional benefits to us. There are established clients that are extending their categories and starting to work with us in other categories like hair care, which is very good news. By the way, I said it in the past. I continue to express it.

I believe that we will see a lot of dynamics from emerging brands in hair care in the coming years, and we are determined to play a role in this trend. So we're pretty positive going forward, not only because of fragrances but also because of the other categories. Now, will this mean that we will keep a double-digit growth forever? I wish I could say yes. We will certainly try to keep that kind of trend, but it will depend on many, many factors. But for the time being, we are positive. We are very encouraged by what we're seeing in this category. EBITDA for the second half. Now, will we do better than last year? Yes. I'm very confident about that. Will we be beating quarter two?

Well, quarter two was pretty good in terms of profitability, so I would love to see the same result for the second semester, and I think we have a shot to that. Doing better than that will depend on many factors. Clearly, we have a number of elements that are pointing in the right direction. There is obviously a mixed factor that has been playing against us last year, and now it's coming back to where it used to be, which is a very important point. We have some pricing effects that are playing in our favor as well. Then it is up to the productivity and industrial productivity part and absorption of fixed costs that will play a very important role. And in terms of productivity, we've done improvements in Q2, for sure.

We need to work to get more because when you go through a phase of backlog absorption, there are different dynamics that you need to take care. Service to clients is obviously a very important one, so there is more to be done in that area. So repeating the results of Q2, I think it's feasible, and I'm pretty confident on that. Doing more, I hope, but it's to be seen. The third question is a bit more difficult in a way to see. I think that there will be an ongoing rebalancing of the market. So I think that the market and consumers will go back more towards Western brands in the medium term. I personally believe it will be the case. Will it go back to where it was? I don't think so.

I think that there are local brands that have gained market share and then will remain significant players in the market in the longer term. So there will be a rebalancing, but it won't go back to where it was at the time. I think that the diversification is critical for us. So whoever gains market share, the important for us is to have a strong presence with whoever is gaining market share. And this is what we are working against day in, day out. Obviously, the fact that is more positive for us is the fact that the local brands are becoming more sophisticated, upscaling their offer in terms of product quality and sophistication of formulas they sell because that is the territory where we can play a better role. So as you know, we're not a player that is competing that much in pricing.

We are known for our innovation quality. The more also local brands pay attention to the quality of innovation and the quality of products, the better for us. I think that we've been gaining ground in China thanks to this trend, and I think that this trend is going to stay no matter whether it's coming from the local brands or a rebalancing of Western brands. I'm pretty positive about the outlook for China, for Intercos. I hope I've answered all your questions, Kate.

Kate Rusanova
Director of Equity Research on European Consumer Staples, UBS

Yes. Thank you very much.

Renato Semerari
CEO, Intercos

More than welcome.

Operator

The next question is from Anna Frontani from Berenberg. Please go ahead.

Anna Frontani
Equity Research Analyst, Berenberg

Buonasera, Renato, Pietro, Andrea. So I know this is the last earnings result with Pietro, so I just wanted to thank him for the support in these years and also wishing him all the best.

Pietro Oriani
CFO, Intercos

Grazie.

Anna Frontani
Equity Research Analyst, Berenberg

Thank you. And also congrats to Andrea for his Financial Director role. And now coming to the questions, I have two. The first one, I appreciate you touched already on Asia. I'm just curious to understand if you know if your Korean competitors are seeing the same benefits, the same kind of support that you are seeing, or it's just Intercos specific. And then the second question, if you could please elaborate on the market trends for America, what is driving the softness, and what are your views going forward?

Renato Semerari
CEO, Intercos

Okay. So Anna, first of all, Korean competitors. So I've not seen the Q2 numbers of our Korean competitors. I think they didn't publish them yet. All in all, what we have seen and what we get as a feeling from the market overall is that Korean players are doing pretty well in general, but this is mostly driven by the fact that they are globalizing their offer and they're doing pretty well also in Western markets. To my knowledge, they are not doing particularly well in China as a dynamic of what I said earlier. So the fact that the market is becoming more sophisticated with better products, better offer, is giving us an advantage over China over our competition. But all in all, they're compensating, and also they are expanding in Southeast Asia with their price offers.

So all in all, I think they're doing pretty well despite China not really driving their growth for the time being. So this is what I see. But again, I didn't see the numbers of their second quarter. The market trend in the U.S., well, you know that the U.S. market is historically the more volatile, so it's the one slowing down faster and accelerating faster when things come back again. We've seen difficulties of the mass market in the past, I would say, six months. We've seen a bit of, I would say, an even trend in prestige. As far as we know, Sephora is doing very well. Ulta, not so much. But all in all, there is a bit of softness that is mostly related to the eyes category.

Lips are picking up again, and this is very typical of when consumer confidence goes down and the economy in general slows down. You see lips being the more resilient category. And eyes is going down mostly because of fading away of the eyeshadow palette phenomenon. This is something I've seen over and over. I know that I'm sounding like grandpa, but unfortunately, it is the case. So I've seen a very cyclical trend in terms of this segment, which is particularly developed in the U.S. So there are periods when the eyes category goes on fire because of, and also thanks to this palette trend. But then when the consumer gets oversaturated with dozens of colors they'll never use in their lives, they go back to monos and duos in terms of eyeshadows.

This obviously has a big value devaluation effect because they buy one unit that costs much less than a palette in terms of dollars spent, and this brings the segment down big time. Again, as soon as the consumer confidence will be a bit better again, the market will restart at a very fast pace. I've seen it over and over in my past career. I hope I've answered everything, Anna.

Anna Frontani
Equity Research Analyst, Berenberg

Yes, indeed. Thank you very much.

Renato Semerari
CEO, Intercos

Thank you, Anna.

Operator

The next question is from Tilly Eno, from Morgan Stanley. Please go ahead.

Tilly Eno
Equity Research Analyst, Morgan Stanley

Hi, good evening. Congratulations on another great set of results. Also thank you from me to Pietro for all the time over the years. Two questions, if I may. First, just a quick follow-up on the U.S. beauty market. Are you seeing any sort of different trends between your different customer groups, so sort of between the multinationals, emerging brands? Then my second question is a sort of longer-term question on the competitive landscape within your industry. So I mean, one of the unique things about Intercos has been your ability to innovate ahead of your competitors, like some of these Korean players who've traditionally been more tilted towards the contract manufacturing side of things. Have you seen your competitors stepping up their innovation capabilities in recent years? And how do you ensure you maintain the competitive advantage you've historically had on innovation? Thanks very much.

Renato Semerari
CEO, Intercos

Hi. Thank you for your questions. Well, the dynamic in the US market is emerging brands have certainly gained market share over multinational. I would say more than over multinational, I would say over established brands. This is a phenomenon that started, I would say, 10 years ago now. It keeps going like that. Obviously, especially in makeup, makeup is a very impulse-driven category. Obviously, any new proposition has the competitive advantage of proposing something new that is different and exciting, especially for the younger generations. Emerging brands have gained market share over the years. Multinationals have reacted by buying emerging brands, acquiring emerging brands in the past. This is happening a bit less in this phase, but may restart again.

So all in all, I think that we will go through phases where there is a bit of rebalancing and there is acceleration of emerging brands and all the rest. In the past, I would say a couple of years, we've seen the success of some emerging brands that have gained a significant fraction. I'm not unveiling something very surprising or secret, but a Fenty or a Rare or a Haus from Lady Gaga. These are all brands that have gained market share, they've gained a significant presence in the market, and they've been stealing market shares from someone else. So there will always be a flow of new brands coming in and brands stopping or getting out. But the overall dynamic of emerging brands, I think, is there to stay for a while. Now, this trend is also picking up in skincare and in haircare.

And again, I think I already said it, but every time I go to the U.S. and I visit an Ulta store, I'm surprised by the level of exposure that new premium haircare brands are taking. So this trend that is "old for makeup" is becoming more and more present in other segments. And this is a trend I shouldn't say it and don't write it the way I'm saying it because we have a lot of multinational clients that will not be happy about what I'm saying. But it's good news for Intercos because they don't have R&D, they don't have manufacturing side. So by definition, our share of wallet within these clients is bigger than what we will ever have in an Estée Lauder or a Maybelline or a L'Oréal of this world.

So all in all, it's a trend that plays in our direction and that we like. So this is a bit the dynamic we see and we believe is going to stay at least in the medium term. What are we doing to stay ahead of the curve in terms of innovation? Well, I think that this is the race we've been running since 52 years now. We are investing more and more. We have developed very strong R&D labs across the different regions. And I must say that particularly the efforts we've put to build very strong R&D labs in Korea and in China is paying fantastic dividends, not only in Asia but also in the U.S. and in other regions because we see more and more clients, Western clients, buying formulas that we have developed in those labs.

We are investing more and more to develop our own raw materials and active ingredients. I believe this is a very strategic move that will help us stay ahead of the curve. We are working on artificial intelligence projects also in that case to stay ahead of the curve. This is also true for some of our competitors. Not all of them can afford what we're doing. Some of them have the size to do that, but they always do it more looking at their angle, looking at the market from their point of view and their angle. Their angle is more in efficiency, in standardization, in speed to market, which has been historically the winning model in China. Now they're turning this business model to Southeast Asia that has the same dynamics China used to have.

I personally think that our business model of customizing products to each client is starting to pay strong dividends in China too with local brands. And I think this is going to be complicated for our big competitors, Asian competitors, too much because it's a mindset shift. So it's not only a matter of how many muscles I can put in R&D. It's a mindset shift. We are used to that because this is what we've always done for the big prestige clients of the Western world. For them, it's a bit of a revolution and it changes a lot of their business model. So I think that the way things are going, it's playing in our favor. I hope I'm right, obviously.

Tilly Eno
Equity Research Analyst, Morgan Stanley

Very helpful. Thank you very much.

Renato Semerari
CEO, Intercos

Thank you.

Operator

The next question is from Molly Wylenzek from Jefferies. Please go ahead.

Molly Wylenzek
Equity Analyst covering Food Producers, Household & Personal Care Products, Jefferies

It's more of a conceptual one. It's not about 2024, but just really over the medium term. How do you think about the growth of the hair and body business and improving group profitability? It just feels like it is sort of an ongoing challenge with the outgrowth of that business. How do you think about sort of, I guess, chasing new areas? You talked a lot about haircare and the excitement you see there. Can you do that and improve group profitability at the same time? Thank you.

Renato Semerari
CEO, Intercos

Hi, Molly. Yeah, it's not very conceptual. It's basically going back to what we told as a story when we were in our roadshow for the IPO. At the time, if you remember, we said that we were not expecting to grow faster than market in hair and body because we were going to focus our efforts in converting our production capacity to our own formulations. This is not a strategy we've forgotten at all. We have only been surprised by the level of growth we got in other categories like fragrances and all that. But the underlying work we need to do to make this strategy come to life is existing, is going on, and we're working behind that. So when I mentioned before that in the hair and body results, there are clients that we used to have and are entering into haircare as a new category.

This is coming with our own formulations, and this is paying dividends because that part of hair and body has profitability that is exactly in line with skincare and makeup in general. Over time, we will continue to work on that. We will continue to improve our R&D capabilities and our innovation capabilities in general, especially in haircare. I think that over time, this will be the number one engine for a bit of margin improvement. If we do not move to our formulations, we will always be a bit more fragile in terms of pricing power than what we can be in makeup and skincare. Going forward, this is something that we will continue doing. Now, there is a learning curve that cannot be underestimated. Haircare is a complicated category. There are players who have decades of experience in formulating and innovating in this arena.

Think about the L'Oréals of this world, the P&Gs of this world, the Unilever of this world. They all are mega companies in haircare. We have a learning curve to go through. But I must say that the, let's say, the feedback we're getting from clients on some new formulations we are proposing in haircare are quite encouraging and actually even surprising because they come from big players of the haircare market. So I'm persuaded that we have taken the right path to become a recognized innovator in haircare as well. But it will take some years.

Molly Wylenzek
Equity Analyst covering Food Producers, Household & Personal Care Products, Jefferies

Perfect. Thank you very much.

Renato Semerari
CEO, Intercos

Thank you, Molly.

Operator

The next question is from Francesco Brilli from Intermonte. Please go ahead.

Francesco Brilli
Equity Research Analyst, Intermonte

Good evening, ciao Renato, Pietro, Andrea. Let me add my thanks to Pietro and wish him the best for his future.

Pietro Oriani
CFO, Intercos

Good afternoon, Francesco. Thank you.

Francesco Brilli
Equity Research Analyst, Intermonte

I've got a couple of questions from my side. The first, I mean, main question has been answered, but I had a few ones. The first one is on the impacts of new clients in the hair and body division from a profitability standpoint. Just wanted to better understand the dynamics of this increased profitability in this segment. Is it more a function of operating leverage or on additional volumes and scale, or more from the fact that you have more levers in negotiating contracts, also from a pricing standpoint? The second one is just on the level of CapEx in the first half. I see probably for the cyberattack, the pace of the investments probably slowed down. Are you confirming that on a roughly base, the amount for the full year 2024?

The third one is just a clarification on the comments on the EBITDA for the second half, just for the comments we're referring to, to the level of margins compared to the first half. Thank you.

Renato Semerari
CEO, Intercos

Ciao Francesco. So hair and body, new clients, profitability, and how much the results we're getting are related to that. Well, in reality, the big increases we had in hair and body are mostly driven by volumes and scale, and therefore absorption of fixed costs in general. Now, does this mean that the new clients we are getting in this category are not driving profitability? No. It is not the case. They are actually quite profitable, so we are satisfied about that. It's only that on the total volumes that we move in that category, these clients and these volumes are still quite marginal on the total scheme of things to show an impact on the total business unit results.

But as I said, the direction is correct and is encouraging, but it will take time before these clients and this business takes the space and the scale that will allow it to have a visible impact on the overall profitability of the business unit. Second point you raised was CapEx in first half. We haven't slowed down because of the cyberattack. If there is one investment I didn't want to, I regret having made is CrowdStrike, which we put to protect us better from cyberattacks and indeed us together with all the others. But no, we have kept going. As you know, we have an ambitious program in terms of industrial footprint expansion. We have started the expansion of the Korean plant. We have started the expansion of one of our Chinese plants.

So these programs that we laid out are going ahead, and we didn't out them by one single inch. So yes, I think that we will end the year at the 6.5%, 7% ratio on sales that we had anticipated many months ago already. So this is what we forecasted. This is what we're going to do. And honestly, there is no particular reason to slow it down because on the other side, as I just said, we expect to end the year in terms of top line where we had anticipated it to be. So we're going ahead with the programs we highlighted.

Pietro Oriani
CFO, Intercos

Just one thing. If you compare the CapEx of the first half of 2023, consider that there was the IFRS 16 impact within the cash flow. So you should take out EUR 23.5 million from the EUR 49.3 million of CapEx in 2023. So just from a comparative point, Francesco.

Renato Semerari
CEO, Intercos

The last point you made was about the big margin of the second half. So Kate was a bit provocative, poking me to try and promise a better as usual, trying to make me commit to a higher margin than Q2 of this year, so the 15.5%. What I told her is that I think it is legitimate to expect, at least this is my expectation, and I'm pretty confident that the second half profitability will be in that range, which doesn't mean to be better than that. So for the time being, I think that we will be in that kind of range. So the 15%-15.5% kind of range, I think it's what we think we can achieve in the second half. So I hope I clarified that part.

Francesco Brilli
Equity Research Analyst, Intermonte

Yeah. Super clear. Thank you.

Pietro Oriani
CFO, Intercos

Which is what we need in order to reach the consensus that there is today, Francesco.

Francesco Brilli
Equity Research Analyst, Intermonte

Yeah.

Thank you very much, guys.

Renato Semerari
CEO, Intercos

Thank you, Francesco.

Operator

As a reminder, if you wish to register for a question, please press star and one on your telephone. For any further questions, please press star and one on your telephone. Management, there are no more questions registered at this time.

Renato Semerari
CEO, Intercos

Okay. Thank you very much, everybody. I don't know if someone of you is going out on vacation, so enjoy the rest if you're going. Just last sentence on my side is to thank Pietro for these many years of partnership, and I wish him a fantastic new adventure, although I regret him leaving, but still, as a friend, I wish him all the best.

Pietro Oriani
CFO, Intercos

Thanks a lot, Renato. Thanks, everybody.

Renato Semerari
CEO, Intercos

Thank you.

Thank you.

Operator

Ladies and gentlemen, thank you for joining. The conference is now over. You may disconnect your telephones.

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