Good morning, everyone, welcome to our full year 2019-2020 conference call. My name is Nicolai, I am from the Investor Relations team. With me here at the Ambu head office in Copenhagen, I have our Chief Executive Officer, Juan Jose Gonzalez , and our Chief Financial Officer, Michael Højgaard. During this conference call, Juan Jose Gonzalez will talk about the highlights for the quarter and for the full year, Michael Højgaard will review the financials, then we will take your questions. Please limit your questions to only three at a time get back into the queue if you have additional questions. The duration of this call will be approximately one hour, you can, via our website, follow the investor presentation we will go through live. Now, I would like to give the word to our Chief Executive Officer, Juan Jose Gonzalez .
Hello, everyone, and thank you for joining us this morning. It's an important day today. We are going to share our full-year results, the progress on our strategic priorities, on our innovation pipeline, and give you an outlook for this new year. Now, when we talk about Ambu, it's always important to start with two key factors regarding the company. One is what is the potential for the single-use endoscopy market? We have always shared that single-use endoscopy is one of the most attractive medical device markets. I have to say, after what we have experienced last year, we are even more convinced regarding the potential of this market. A market that will go from DKK 0.5 billion in 2020 to DKK 2.5 billion in 2024.
All the drivers behind the creation of this market, the higher focus on cross-contamination infection control, the convenience and compelling economic offering, the rapid technology advancements, whether it is sensors or lighting or software, combined with support from the government and regulators. Each of these trends are becoming stronger every year and combined making the transition from reusable to single-use unavoidable. Within a market as attractive as this one, we will expect to see more competitors coming in. The question is, what will be Ambu's ability to compete in this market? There are three reasons why we believe Ambu is uniquely positioned to remain the leader in single-use endoscopy. Number one, we have 10 years of experience in single-use endoscopy. In many ways, we have created this market. Number two, we have a modular innovation engine.
We basically brought the modularization expertise from automotives, combined with a high cadence from consumer electronics to create an innovation engine that allow us to develop and launch new products faster and at a higher scale than any other company. This is augmented by the fact that we have a higher scale, low-cost manufacturing. Today, we sell over a million of scopes a year. That basically give us a scale advantage of five times versus our next largest competitor. This higher scale, low-cost manufacturing also allow us to introduce advanced innovation at prices that allow hospitals to migrate from reusable to single-use. Of course, all this innovation is supported by a dedicated commercial organization. Today, we have the largest dedicated single-use endoscopy commercial organization globally, which has been strengthened over the last two years significantly.
You can see how all of these competitive advantages have already translated into superior performance. If you look at three years ago, where our visualization business was about DKK 600 million, and last year, it was nearly three times the size. That shows an ability to execute, to bring innovation, and commercialize it in a way that delivers results. Of course, going forward, all of these things, our modularization, our high scale, our commercial infrastructure, are much bigger than what we have seen in the previous three years, which should be translated into superior growth. Now, let's talk about the key messages for this meeting. First of all, on the back of the COVID-19 pandemic, we see that the single-use endoscopy market is developing at a rapid pace.
Healthcare systems are looking at ways to restart elective procedures in efficient and safe ways, and single-use endoscopy is part of a solution. In addition, the focus on contamination levels in endoscopy continues to increase, and last year was a record year in terms of peer publications on what are the real issues with reusable endoscopy and what are the contamination rates, and what can be done to be able to move away from that. Now, in terms of performance, last year was an important milestone for the company. We exceeded our 1 million single-use endoscopes, which consolidate us as the largest single-use endoscopy manufacturer. We grew 26% on the back of our visualization business growing 81%.
In the U.S., actually, we saw an underlying growth of 23%, we not only increased our market share in bronchoscopy, but we also strengthened our position on the back of GPO contract wins. These GPO wins, by the way, did not require price discounts. The pricing impact from these contracts is minimal, the main reason why we are able to secure preferential position in this contract without conceding in price is that we already had the most attractive economic offering. There was no need for Ambu to reduce prices to match any competitor. Actually, the breadth of our portfolio, combined with the economic offering, combined with the pipeline, make GPOs conclude that the best strategic partner as they create these single-use endoscopy categories was Ambu. Finally, we finished the year as a stronger company. We have a larger commercial infrastructure.
Our commercial infrastructure in the U.S. for visualization is three times the size of the previous year, is twice the size in Europe and Asia Pacific. We entered two very important endoscopy markets, urology and GI. I'm going to share how excited we are with the momentum we are seeing with these launches. Finally, we remain committed behind our aspiration as being the world's most innovative single-use endoscopy player. On the back of that, you will see a rapid expansion of our innovation pipeline. Just to give you a sense, in the last three years, we introduced five new products in single-use endoscopy. For the next three years, we are planning to introduce 20 new products. It's four times the number of new product launches. That will make us by far the most innovative company with the broadest portfolio in the market.
To support this innovation and the rapid volume growth, we are also going to invest in a second single-use endoscopy manufacturing plant in Mexico that will be dedicated to support our largest market globally, the U.S. All of this investment in commercial infrastructure, in innovation, in manufacturing and capabilities is being translated on a guidance of an organic revenue growth of 17%-20%, an EBIT margin of 11%-12%, and a target in terms of a number of single-use endoscopy sales of 1.3 million-1.4 million. There are very few companies in medical devices that are able to grow in a year 26%, and there are even fewer that on the back of that are able to set a guidance of 17%-20%. With this guidance, we are also showcasing that Ambu is today one of the fastest-growing medical device companies globally.
Now, let's go through some of the details behind this. Let's start with the case for single-use endoscopy. Every quarter, I have been sharing with you how much more activity there is behind it. I have to say, if we look at 2020, number one, the patient safety organization, ECRI, actually listed device cleaning, disinfection, and sterilization as one of the most important safety concerns of 2020. It is on the back of that in 2020, we had the highest number of peer-review studies. For me, something which is very important is having already concluded the contamination issues in bronchoscopy, having already evaluated and showing the serious issues around contamination in duodenoscopy, how now investigators are starting to focus in colonoscopy and gastroscopy. Some of the initial studies are showing a contamination rate of over 10%.
As you can imagine, that is very important as gastroscopy and colonoscopy account for more than 75 million procedures globally. In addition to that, we have seen the FDA and the national associations supporting the creation of single-use endoscopy. The FDA had a second safety recommendation. CMS implemented a special reimbursement for the outpatient channel, where they are absorbing the full cost of single-use endoscopy. National bronchoscopy associations around the world have indicated that if there is a need to do a bronchoscopy, that they recommend to do single-use bronchoscopy. It is on the back of that we move into 2020 and 2021 with the single-use endoscopy market continuing to accelerate and develop. Now, if we look at our performance as a company, let me just say a few words regarding our anesthesia and PMD business.
Our performance last year was - 1% in terms of organic growth, there was a lot of volatility as these businesses are driven by elective procedures. When we saw the impact of COVID-19 in quarter three, we saw, of course, that elective procedures were canceled, the market reduced, and on the back of that, our performance declined. Since then, we have seen a stabilization, and we finish in quarter four more or less at the same level as we were in quarter one before the pandemic started. Now within the portfolio, there is a lot of volatility. As you know, our resuscitators within anesthesia are used in the treatment of COVID-19 patients, and we experience a significant increase in demand. That, of course, is being offset by the negative impact in Patient Monitoring, which is linked to these elective procedures.
Overall, we are finishing the year with a more stable core business, and we expect that next year, especially in the second half as the COVID-19 pandemic is stabilized, that our core portfolio is going to grow faster than in a normal market. If we go into our visualization business, it has been an incredible performance last year. A growth of 81%, exceeding the 1 million endoscopy mark. The investments in our commercial infrastructure, the Mexico plant, that basically shows the momentum that we had behind what is our number one engine of growth as a company. If you look at the performance by region, Europe basically doubled their visualization business. In bronchoscopy, it took 15 points of market share. In the rest of the world, whether it was in Japan or Australia, we also saw very rapid growth.
In North America, our 71% growth, it's higher also driven by the fact that we did our distributor transition the previous year. If you adjust for that, our North America business grew 23% last year, with 19% growth in quarter four. Basically, our growth have recovered as the COVID-19 pandemic subside, and of all of our investments will make North America a very important growth engine of growth next year. If we look at the performance of the two businesses that we had at the beginning of last year, pulmonology and ENT. Overall, in the case of pulmonology, we gained 700 new customers since the start of the COVID-19 pandemic. We expanded our market share.
We finished the year with a 30% market share in pulmonology, with significant market shares both in the U.S. and in Europe, and with a very strong underlying demand, as I mentioned, in the U.S. In addition to that, if you look at ENT, which is primarily an elective business, the run rate on ENT also have increased significantly. If you compare September of 2020 with February, before our COVID-19 pandemic started, our run rate has increased by 60%. Actually, we have won 550 new customers in the U.S. throughout the year, with 100 new customers in Q4. There is a very strong uptick in terms of units sold, which will make ENT an important growth engine for us this year and in the years to come. It's not just about pulmonology and ENT.
We have very strong momentum there. We also enter into urology and GI. In the case of urology, the initial performance of the product is very promising. First of all, we had positive results from our control market study, and I will share in a minute regarding the results. Our aScope 4 system has our most advanced technology. It's the first time that we are introducing a product that we believe it's very competitive with the most advanced reusable cystoscopes. That action actually have shown that as soon as you get to parity with reusable endoscopy performance, then the transition to single-use will accelerate. 650 product demonstrations. 220 ongoing trials with major U.S. urology accounts. 30 of the top 100 U.S. urology organizations have already converted or they are on trial phase to adopt our single-use system. Approval for Europe to start commercialization this year.
What you see on the right-hand side is how all of this is being translated into sales. What we have is a comparison regarding our aScope 3 Broncho compared with the first month of our aScope ENT, compared with the first weeks of our aScope Cysto. We were always saying that ENT was penetrating the market at four to five times faster rate than broncho. As you can see, Cysto is penetrating the market at an even faster rate than ENT. It's early on, but Cysto is a 6 million procedure market. It's the largest urology market. Everything that we know today indicates that our entrance into urology is going to be successful, and our aScope Cysto is going to be a very important growth engine for the company.
Let me just share with you what is so special about this product that is making this level of performance. If you look at the clinical results that we have in terms of our Cysto. First of all, we have 65 cystoscopy procedures performed. We use 32 top urology physicians across 12 sites, and we ask them to use our aScope Cysto for both diagnostic and therapeutic procedures. We have obtained 100% success rate. Our product can be used across all different types of cystoscopy procedures, across all different aspects. More importantly, 93% of all the ratings were very good or good ratings around image quality, bending, navigation, and the overall performance of the scope and the monitor.
The reason why the adoption is so fast is that when you take a reusable cysto scope and you send it for cleaning and sterilization, the image resolution of the performance of the product deteriorates. If you do that every day, every week, every month, after a year, you have a product with a diminished image resolution, and that reusable product, compared with our aScope Cysto, is inferior. That's basically what is driving the rapid adoption. It's of course not just about urology. We also enter into GI. We believe that single-use duodenoscopy is going to be one of the most important markets in single-use endoscopy, and that's why this launch is so important for the company. First of all, we advanced our controlled market release, which confirmed adequate performance across ERCP procedures. We are actually expecting a rapid penetration of single-use endoscopy.
First of all, our U.S. GI commercial organization is 100% in place. We are talking about 190 dedicated salesforce in GI, most of them coming from the GI sector, from the largest GI endoscopy players in the country. They have actually performed not just over 550 product demonstrations, but actually, they have lined up 300 of the largest ERCP hospitals in the country. These hospitals account for more than 60% of the total U.S. duodenoscopy market volume. We are gearing towards a full commercial launch starting in December, and we also have submitted our U.S. clinical trial to clinicaltrials.gov, and we are expecting to start in January 2021.
On the back of what we are seeing in terms of the engagement of duodenoscopy accounts to adopt single-use, our commercial infrastructure, the receptiveness on the product, we believe that our aScope Duodeno is going to be a major growth engine in 2020, 2021. That's why 2019 and 2020 were so important. We plan to continue to innovate and to continue to innovate rapidly. Our aspiration is to be the world's most innovative single-use endoscopy player. What you have here is the pipeline that we have shared with all of you. A couple of things. Number one. We increased our R&D organization by 80% in 2019-2020 to make sure that we maintain our advantage in sensor technology, lighting, and software. Last year, we introduced three new products. I spoke about our aScope Cysto and our aScope Duodeno.
Of course, we also introduced our most advanced monitor, our aView 2 Advance. All of our scopes works with same aView 2 Advance, which also give us modularity and synergistic effect. Hospitals don't need to buy new monitors or processors to use our technology. Once they do their initial investment, they can leverage that across our entire portfolio of offerings. Now, this new year, 2020 and 2021, is also going to be very important in terms of number of launches. We are planning to introduce four launches, out of which three are going to be in GI. We are going to enter into colonoscopy and gastroscopy in the second half of the year. We are going to introduce our new aBox, which is the advanced processor that will allow us to deliver a superior image solution. We are also going to expand into the broncho suite.
Right now, we have 30% of the pulmonology market, which is about 3 million procedures. We have not entered into the broncho suite, which is another 3 million procedures. The launch, our aScope 5, is going to help us to double the market size in bronchoscopy and enter the market with a product that have very advanced image solution, which will be used for physicians to do very complex diagnostics procedure. That's going to be a very important launch and one that will ensure that our bronchoscopy portfolio continue to grow. It's not just about our launches next year. Let me show you what we are planning for the next three years.
What you have here is a comparison of the number of launches that we had in the previous three years with the number of launches that we are going to have over the next three years. Basically, in the last three years, we introduced five new single-use scopes and monitors. For the next three years, we plan to introduce 20 new products. Four this year, eight the following year, and eight the following year. That basically will make sure that Ambu continues to have, by far, the broadest portfolio in single-use endoscopy. It will make sure that we are the company that move faster to the next-generation technology to make sure that every time, disregarding of the endoscopy procedure, a physician tests our product and compare it with any other single-use competitor product, that it has the best clinical performance.
It will allow us also to complete our offering. All of these launches are focused on bronchoscopy, on ENT, on urology, and GI. It's not about entering into new markets, but in the market that we have already declared that we are going to enter, to go deeper and consolidate Ambu as a leading single-use endoscopy company. This is what I wanted to share with you. We have a promising and exciting journey in front of us. Let me pass it with our Chief Financial Officer, Michael, that will talk about our financial performance.
Thank you, Juan Jose. Let me start by going through some of the highlights for the full year. We delivered an organic revenue growth of 26%, driven by 81% growth in visualization. We expanded our commercial and innovation infrastructures and hired approximately 1,000 new colleagues who have now joined Ambu. Our visualization sales force in key markets have up to tripled in size. The financial results for 2019-2020 was significantly influenced by the pandemic, leading to an overall stronger demand for aScope 4 Broncho and a further strengthening of the value proposition for single-use endoscopes. The demand also increased for resuscitators, which led to growth in anesthesia, while the cancellation of elective procedures meant that PMD saw a decline in sales. For visualization, we experienced high double-digit growth rates across all geographies, leading to a full year visualization growth of 81%.
The European growth was positively impacted by COVID-19, as bronchoscopy is part of the treatment of COVID-19 patients. In the U.S., however, the approach from the Association of Pulmonologists was to avoid bronchoscopy on suspected COVID-19 patients, which led to lower revenue in the U.S. in the second half. At the beginning of the year, the expected volume of single-use endoscopes was approximately 900,000 units. However, as the year developed and the demand increased, the expectation was adjusted upwards to more than 1 million. When the year ended, we have sold 1,085,000 units, equal to an increase of more than 70% over last year. Our core business delivered a negative growth of 1%, with anesthesia posting + 7% growth driven by the increased demand for resuscitators.
PMD saw a negative growth of 10% as COVID-19 globally caused a shift in priorities at hospitals, leading to elective procedures being put on hold. We ended the year with an EBIT margin before special items of 12% as we accelerated our commercial investments. North America accounted for 45% of revenue with an organic growth of 25%. With the transition of the distributor in the U.S. of aScope 4 and an expanded visualization sales organization, U.S. was prepared for strong growth in 2019/2020. A year after the transition, we can confirm that all business has been retained and that the decision to go direct was the right one, as it has enabled us to deliver better service to our customers in a troublesome year, where we were able to demonstrate an underlying growth in bronchoscopes by overall 23% in the U.S.
The impact of COVID-19 on the business in the U.S. is complex. Towards the end of the second quarter, we saw positive impact from the pandemic, which continued into Q3. However, as the virus spread, we saw less activity at hospitals. This was combined with restricted access to hospitals and changes in guideline from American authorities on how and when to bronchoscopes. Since end of Q3 and into Q4, we have, however, seen a steady recovery as electives are being resumed. On this basis, visualization in the U.S. has grown 71% with the above-mentioned 23% underlying volume growth in bronchoscopes. Anesthesia grew 8%, driven by a strong demand for resuscitators and breathing circuits. PMD, however, declined by 8%, as much of the portfolio taps directly into elective procedures. Europe accounted for 43% of revenue with an organic growth of 32%.
Visualization sales grew by 96% as the consensus view in European healthcare was to switch to single-use endoscopes, which had a significant and very positive impact on the demand for our single-use endoscopes. Q2 and Q3 were the high points with two and three-digit growth rates respectively. Anesthesia saw an organic growth of 6% driven by resuscitator sales like in the U.S., and PMD declined by 10%, also due to cancellation of electives. Rest of world accounted for 12% of revenue with an organic growth of 13%. Organic growth in Visualization was 55%, driven by sales in Australia, China, and Japan. The market dynamics in rest of world were similar to Europe and the U.S. with regard to anesthesia and PMD, except that the surge in demand peaked in Q2.
This impacted our ability to supply primary resuscitators and resulted in an organic growth of 4% in anesthesia and a decline in PMD of 15%. Now let me go through the key numbers on our P&L. Revenue for the fourth quarter was DKK 871 million, up 44% organic, while our full-year top line ends at DKK 3.6 billion. This corresponds to an organic and reported growth of 26%, including positive impact from COVID-19 and the effect from transitioning to a direct sales model in the U.S. The gross margin for Q4 was 61.4%, and for the full year, our margin ended at 62%, up 4 percentage points over last year. This year's gross profit was very positively impacted by a better product mix due to the volume growth in visualization and by scale in our manufacturing.
Capacity costs for the quarter were DKK 507 million, an increase of almost 60%. For the year, total capacity costs are up by 54%, ending at almost DKK 1.8 billion. The growth comes primarily from a 61% increase in selling and distribution costs due to the expansion of the commercial infrastructure across regions. EBIT ended at DKK 29 million in the fourth quarter and a 3.3% EBIT margin for that quarter. For the full year, we reached an EBIT margin of 12%, corresponding to DKK 428 million in EBIT. Moving on to the highlights of our cash flow and balance sheet. Free cash flow before acquisition equals -DKK 133 million, which again equals -4% of 12 months revenue. Cash flow from operating activities is down by DKK 238 million and is attributable to the lower reported EBIT, but also to changes in net working capital.
The changes to working capital includes the normalization of working capital following the decision about transferring the distributor back in Q4 last year and building the direct sales organization, including a compensation paid of DKK 136 million or $20 million . The milestone payment of EUR 40 million or DKK 298 million conditional on the FDA clearance of our duodenoscope was paid after the end of the year in October 2020. At the end of the year, net working capital ended at 16% of 12 months revenue, and our total equity ended at DKK 2.4 billion, equal to a ratio of 48% of total assets.
Lastly, net interest-bearing debt ended at DKK 1.3 billion, corresponding to a ratio of 2.2 x EBITDA before special items. Lastly, let me outline the financial guidance for 2021. 2019/2020 marked our entry into new endoscopy areas with the launch of our single-use cystoscope and our duodenoscope.
For 2021, our organic growth is now expected to be in the range of 17%-20%. The growth will be driven by visualization, which will continue to see high double-digit growth rates. We expect our two new scopes, aScope Cysto and aScope Duo, to contribute a sizable amount to our organic growth. The COVID-19 pandemic have affected our visualization business in terms of changed growth patterns across geographies. These patterns will affect the geographical growth rates for visualization in 2021. Anesthesia and our PMD business were negatively impacted by COVID-19 in 2019/2020. Both business areas are expected to return to positive growth rates in 2021 as the market conditions improve. The negative impact of COVID-19 in 2019/2020 will cause anesthesia and PMD to exceed what is considered our normal growth rates for the long term in 2021.
The growth rates for these businesses will be relatively low in the early part of the year, while we expect to see an increase towards the end of the year 2021. Lastly, we expect our organic growth to be back-end loaded, and especially Q2 and Q3 can be relatively soft due to the last year's comparables. In terms of EBIT margin before special items, we expect to be in the range of 11%-12%. The quarterly build-up of the margin will be back-end loaded as we continue to build scale, as we launch our pipeline and convert the market. Endoscope units sold is expected in the range 1.3 million-1.4 million units. Growth will be driven by the bronchoscope, but also the rhinolaryngoscope, ENT, the cystoscopes, and the duodenoscopes are expected to contribute to the overall unit growth.
With this update, let me give the work back to you, Juan Jose .
Thank you very much. Let me just say that this guidance reflects the strong momentum of the company, the ability to continue to grow at very fast rates on the back of our innovation and investments in commercial infrastructure. Ambu has the potential to become one of the largest European-based med tech companies. A company that is known for rapid growth, for high levels of profitability, and for the strong creation of shareholder value. Now let's go into the Q&A.
Thank you. If you would like to ask a question, please press zero one on your telephone keypad. If you wish to withdraw a question, you may do so by pressing zero two to cancel. That is zero one if you would like to ask a question. Our first question is from Catherine Tennyson from Bank of America. Please go ahead.
Hi. Thank you so much. I have two, if I may.
Okay.
My first one, I'm just wondering if you could give me an update so far on the number of doctors that you have already signed up for that duodenoscope trial commencing in January of 2021. I just noticed on slide 13, you indicated that the controlled market release confirms adequate performance of that duodenoscope in the ERCP procedures. What has been your main pieces of sort of negative feedback or concerns from doctors that have looked at this product so far? On my second question, in Q4, we had 255,000 scopes, which is a pretty solid number, but it did fall slightly below consensus expectations. Can you just help me understand what drove that slight weakness? Was it inventory build-up in hospitals as a result of COVID stockpiling, competition dynamics in various regions? Any color on that would be helpful. Thank you.
Yes, Catherine. Thank you very much. Listen, in terms of the clinical trials, you will see the details in ClinicalTrials.gov, but we are targeting multiple sites. Within every site, there are multiple duodenoscopic physicians doing the test. You're talking about a large scale number of people that will participate in this study, which is what you need to be able to do a study of 500 patients. In terms of CMR, I think we say that it's adequate as it reflects the fact that there are several different ERCP procedures of very different levels of complexity. Right now, the experience that we are having shows that approach can perform across different levels of complexity. The only thing that we can tell you is that there are some highlights regarding the superior performance of our aScope Duo.
Image resolution, field of view, weight of the scope, maneuverability, which is very important in ERCPs. We also see that there is a learning curve. These are new products for a physician, different to a reusable scope. They are designed to be very similar, but at the end they are slightly different, so they always have to learn how to basically maneuver them. What we have seen is that when they go through a couple of procedures, they are able to quickly adjust their technique and being able to perform them successfully. That's as far as we can tell you. In terms of volume, last year having a year of significant volatility as you can imagine.
The main difference between Q4 and Q3 is mainly Europe, where, as you might remember, Europe grew exponentially in Q3, and there were movements in terms of orders and so forth, that create such a difference in terms of growth rates. When you step back from all the volatility and you just see the overall growth rate for the year, you can see that we are finishing having gained significant market share in pulmonology with a very encouraging performance in terms of ENT system. Then on top of that, we have Duo that we believe is going to be an important growth engine for us this year. That's maybe where it's better to focus on.
Super. Just a quick one if I can squeeze it in. Just doing last math, to me it looks like relative to Q2 and Q3, we've seen a low single-digit decline in the average ASP per scope. Can you help me understand the mix effects that came into play in Q4? Basically, any idea on proportion of pulmonary versus ENT versus other scopes that you sold for the quarter?
Yeah. Hey, I cannot give you the breakdown of our aScope, but I can tell you that as we have been saying all the time, that we have very stable prices. The only impact you're seeing in the average blended ASP from QoQ in Q3 into Q4 comes from that blend. I think as Juan Jose was also alluding to, what is very important to understand is that in Q4, we have a high growth in aScopes in the U.S. of 19%, if you measure the direct growth in the market. That is what has been actually delivered into the hospitals. That's probably one of the issues or one of the reasons why you see an uptick in your order price, because we have very high prices in the U.S.
That's super. Thanks so much.
Our next question is from Christian Ryom from Nordea. Please go ahead.
Hi. Good morning. I have three questions. My first question is to your visualization sales in North America, and whether you can sort of comment a little bit around the sales dynamics here in Q4 and whether you consider your sales to be satisfactory. When I look back to 2018/2019 and Q2 and Q3, the two quarters prior to your Tri-anim termination, you did around $23 million-$24 million in sales in North America visualization. Since then, you've tripled the sales force, you've launched three new products, here in Q4, you do around $28 million. How should we think about this? Is there an impact from competition? Is it a matter of the market not really being back from COVID-19 yet? Would you have expected more? That's my first question.
My second question is to the growth opportunities in the new products that you're bringing to market for the current year. You mentioned, in connection with guidance, that you expect a sizable impact from both the cystoscope and the duodenoscope. You didn't mention the ENT portfolio. Is that simply just a matter of it not having been launched in the last year? My end question is really whether you could give any sort of light on the hierarchy of which of these new products you expect to contribute most to growth. My final question is just a quick one on the duodenoscope trial. Can you give us sort of a very rough indication on the length of this trial?
Should we expect a readout after a couple of months, or should we think something more like nine, 10 months before we have a readout from the start in January? Thank you.
Hey, Christian, this is Michael. I will take the first two questions and Juan Jose will take your third question. I think the visualization growth in the U.S. is really difficult for you to evaluate based on the numbers that we provide. I think the best indicator we can give you is that this year we have been able to grow 23% over last year. What we're telling you is that in 2018/2019, we had the buildup of the distributor, and by the end of Q3, we communicated to transition the distributor, and there was all the inventory liquidation and so forth. What is important to understand is two things, that we had a very satisfactory transitioning of the distributor. We have taken over all accounts. There has not been any casualties in that process.
On the back of that, we have retained the prices. We have the expected price levels in the U.S. that we had for the portion of the account where we were direct. That entire portfolio, including what was taken over, have been growing by 23% on average throughout the year. There's been some lows and some highs in the quarters, especially the Q3 was very difficult as we reported, but overall, 23% on top of the transitioning is a very satisfactory result, we believe. With respect to the guidance, I think I actually said when I mentioned the number of scopes, I mentioned Cysto, Duo, as well as ENT. If I did not put words to it with respect to the growth in values, that was a mistake.
You're going to see a very nice growth contribution next year from all three recently launched product, namely ENT, Cysto, and Duo, and we are very comfortable about the prognosis that we're working with.
Okay. Thank you.
Yeah. Thank you. I would just add what makes Ambu such a unique company is the number of growth engines that we have. Just if you look at our VivaSight, higher share point in pulmonology. As the market stabilizes, you should expect our pulmonology portfolio to grow at a very healthy rate. On top of that, we are still building ENT, and of course we just launched Cysto and Duo, and we are expecting an even faster level of adoption. We don't rely on one specific launch. The fact that we have four attractive growth engine for the company is at the core behind our ability to be able to set such a aggressive guidance in terms of top-line growth. Now, in terms of the clinical, we expect it to take us a year to complete.
Again, we will share preliminary results when we finish our first 60 patients. Of course, we are moving with a clinical trial because we are confident regarding the performance of our product and the ability to show positive results in a clinical.
Okay. Thank you very much.
Thank you, Christian.
Our next question is from Thomas Bowers from Danske Bank. Please go ahead.
Yes. Thank you very much, sir. A lot of sort of follow-ups here from me. First of all, can you just confirm that the aScope Broncho in Q4 in the U.S. was 19%? That was sort of what I heard you say, or think I heard you say previously. Maybe in connection with that, can you maybe comment a little bit on how you see the first part of the first quarter here related to the aScope, with also in particular, the increases in COVID-19 cases here in Europe and maybe U.K. in particular. Maybe also if you have any color on inventory levels at the hospitals. That would be very helpful. Just to follow- up on the duodenoscope. I understand the trial will take approximately one year to complete.
What's the sort of the timeline for the first 60 patients and can you confirm, is this still a U.S. trial or have you included European hospitals to that as well? Thank you.
Sure, Thomas. First of all, let me just confirm, our growth of 19% in Q4, that was our aScope Broncho. In terms of COVID-19, I think we are going to have a difficult winter. We are seeing a rapid increase in COVID-19 cases. We should expect a similar dynamic to what we saw during the first wave, but maybe not to such an extreme level. I think hospitals are starting to learn how to treat patients. They are also learning how to be able to continue elective procedures in spite of the pandemic. The big swings that we saw in the first wave is something that we are not expecting. Having said that, we believe we are going to see a positive impact in Europe.
We feel that in the U.S. there will be more pressure, but as we have a larger commercial infrastructure, a larger number of new accounts and deeper penetration, that we should be able to continue to grow. We are expecting, not to face COVID-19 challenges in the second half of the year. On the back of that, we will see a very strong acceleration. Finally, we will share with you the 60 patients as soon as we have them, and this is still a U.S.-focused trial.
Okay. Thank you very much. Just to understand, so in the full year guidance, 2021 guidance, you have some impact expected from COVID-19 in Europe, is that correct?
Yeah.
Okay, great. Thank you.
Thank you.
Our next question is from David Adlington from J.P. Morgan. Please go ahead.
Morning, guys. Thanks for the question. Just in terms of the cadence through the year, it looks like you're pointing towards obviously a stronger second half with respect to both top line and margins. Just wondered if you could give us any sort of bandwidth around the cadence of margins, and particularly through the year, on whether we should be thinking about Q1 being perhaps even lower than the fourth quarter.
In terms of, again, just around the scope growth, you are looking to potentially another 2 - 300 scopes over last year. I was wondering if you are willing to just give us of that extra 2 - 300, roughly how many you are expecting from Broncho, Duodeno, and Cysto, and any ENT. That would be useful. I think also just more generally, do you have any plans for greater disclosure around the actual scope numbers rather than just one particular scope number, which is becoming probably a little bit less helpful? Thanks.
Sure, David. I lost your voice for your third question. Do you mind repeating that?
The first question?
No, the last one.
The last one. Yeah. Just any plans to improve your disclosure around the number of scopes. A single scopes number when you're reporting now of four to five different types of scope. A single scope number is probably less helpful than if we actually got the actual numbers of individual scopes. Thanks.
Yeah. Let me address the question number two and three, and then Michael will talk about the expected evolution of our margin QoQ for this year. Today, we do not provide specific information by segment. We give you our overall sale for visualization, anesthesia, patient monitoring by region, the pipeline, and we give you some highlights in terms of what is the level of traction. Of course, we are always looking at making sure that you have enough information to be able to properly assess the company. We haven't made any decisions regarding further disclosure by segments. Of course, we expect as the business becomes larger and more complex, at some point, that's something that we will certainly consider.
This I can tell you, as Michael mentioned before, we expect ENT, Cysto and Duo, to be important growth engine for us starting this year. The combination of the rapid penetration in the case of Duo, the high price point, make it have a positive financial impact in the company. This is something that you need to estimate in terms of how much will it be.
Okay. Hey, David. I think when you make your model on how the scalability of Ambu is going to evolve as we go into the year, I think you need to make the prognosis on your growth, of course. As we said previously, we expect the full sales force expansion to be in play when we go out of this current quarter here. The model is, of course, going to be very front-end loaded. That means that the margins that we're going to have in the late part of the year are going to exceed what we will be reporting here in the beginning of the year. It's difficult for me to guide you with a lot more details without really getting into the fundamentals here. I think those should be the main assumptions that will drive your model.
Okay. Fair enough. Thank you.
Our next question is from Yiwei Zhou from SEB. Please go ahead.
Hi. Thank you for taking my question. I have two. Firstly, a follow-up question on the EBIT margin guidance here for next year. Would you please give us an indication on your expectation for gross margin and also any comment on the sales marketing costs and R&D expense would be very helpful. Secondly, on the CapEx ratio, the 2 percentage point increase CapEx ratio for next year, and how much does relating to the Mexico plant, and how much will it increase depreciation, when the factory expansion is done? Thank you.
Okay. Yeah. Let me see how much I can help you here. Your first question was about, you said our expansion of the gross margin?
Yes. Expansion of the gross.
I think the way you should see it is that what is driving the gross margin is the product mix, less the capacity cost that we have in our operation. Overall, the capacity cost that we are going to have as we go into 2021 are not going to exceed very significantly above the level whereby we enter 2019/2020. We're going to see a pickup in the gross margin that is relating to the impact from the positive mix that we're going to have. You talked about the Mexico and the level of investment that we're going to have this year. The level of investment here in 2021 are going to be relatively modest. I cannot give you the exact number, but out of our total investments for this year, it's going to be, say, well below 10%.
The bulk part of the investment are going to come the year following 2021. With respect to the amortization that this is going to drive, that is honestly too early because those are only going to kick in in the year 2022, 2023. As I recall, we will be amortizing such an asset roughly over 15 years.
Okay, great. Thanks. A follow-up question here. How much capacity do you expand to in Mexico plant?
We have not said anything about that yet, but we will come back on it on a later time when we approach the opening of the factory.
Great, thanks. I jump back to queue.
Our next question is from Niels Granholm-Leth from Carnegie. Please go ahead.
Good morning. My first question on your duodenoscope. Do you expect to sell it while you trial the product in these 500 patients? Also, are you expecting to get paid for those 500 scopes, or how many is going to be used for those 500 patients? That leads me to my last question. What would be the total cost for this study? Thank you.
First of all, let me just go back to my comments regarding the progress on the commercialization of our aScope Duo. We have 100% of our GI commercial organization in place. That's a sales force of about 190 people. We have done more than 550 demonstrations. We have lined up 300 of the largest ERCP centers in the U.S. that account for more than 60% of the total U.S. volume to start evaluations as soon as we start our full commercialization, which is 1st of December. If you are asking me whether we are planning to sell while we do the clinical trial, yes. The plan is to do this full commercialization. That's why we say that our aScope Duo is going to be an important growth engine for the company, and it's going to be basically the driver of the sales.
It's not going to be the clinical trial. In terms of the clinical trial, we don't really comment in terms of details of how the mechanics work, but we are commercializing this trial basically.
Okay, great. Just finally, did you still record a positive ASP effect of approximately 13%-15% in your U.S. visualization division in quarter four?
Could you repeat that again?
Whether the ASP effect was positive by around 13%-15% in your U.S. visualization division in quarter four.
Yeah.
Previous three quarters.
Yes. YoY, we are seeing exactly the same prices on our direct business as we've been seeing in the previous quarter. That means that the uptake that we have gained from transitioning the distributor has been booked.
There will be no ASP effect from the Broncho in the U.S. in fiscal 2021.
Not something that is out of the extraordinary. We have a very, very stable business over there. I think that's also what we have been communicating quite over some quarters, Niels.
Yeah.
That because we have a unique product here, we have stable prices, and that's also the reason why we are not coming out saying that attaching the product to GPO contracts comes at a big cost. That's not how it is playing out.
Okay, great. I'll jump back in the queue.
Thank you.
Our next question is from Benjamin Silverstone from ABG. Please go ahead.
Thank you, and thank you for taking my questions. I have two, if that's okay, and I apologize in advance if they've already been asked. I was briefly interrupted on the call for one brief moment. The first question is in regards to your new product launches. You announced that you have eight new products launching in the next few years, in addition to the 12 that we already knew. I was wondering if you were able to give a bit more flavor on these eight new products that we don't really know anything about at the moment, and potentially some flavor on the size of these products and the material nature that they will have on your business. The last question is regard to your production. You mentioned that you will open your new production plant in Mexico in 2023-ish.
As I recall, you have a capacity limit in Malaysia of around 3 million scopes. Would you be able to give some flavor on the production capacity at your new plant in Mexico? Thank you.
Sure. Thank you, Benjamin. In terms of your question regarding the new product launches, do you mind just repeating again exactly what you would like to know?
Of course. Thank you. If you could give some flavor on the material nature that it will have in your business, you know.
The material nature. Yeah.
Which sort are they going to be?
Yeah. That's what I thought. Let me just give you a bit of perspective. First of all, we are going from five new products to 20 new products. That just shows the power of having an R&D modular engine. Because only if you have an R&D modular engine, you are able to basically do what is called core-based innovation and then customize it to be able to come up with multiple products at the same time, at a faster rate, with lower cost and lower development risk. This is something that, as you can imagine, we are going from 5- 20, and as we continue to remain committed to our investment in R&D, when we go and announce our pipeline from years four to six, you should expect to see another jump in terms of number of new products.
Our plan is the following regarding the next three years, is we are going to remain focused on bronchoscopy, ENT, urology, and GI. All of these launches, the 12 that you know, plus the eight new ones, are going to be focused on these segments. The second thing is, similar to what you are seeing over the next two years, the plan is that we continue to introduce very rapidly next generation of products. We, in the same way as we went from aScope 1, 2, 3, 4, 5, you will see us with our ENT high resolution and our cystoscope high definition and our Duo version one and Duo version two. You will see us actually continue to move very rapidly to the next generation. We consider this to be an innovation race that we intend to win.
Now, as we move into next generations, we are also completing our portfolio. We want to make sure that whether it is in bronchoscopy or whether it is in GI, that we have the most complete portfolio. That's why you are seeing us launching our aScope Duo, colon, gastro, Duo version two. You can imagine that part of these eight new products will make sure that within GI, we continue to innovate and complete the portfolio. That's basically the strategy in terms of our innovation. You will also see us focusing on more advanced monitors, more advanced aBox processors that help to strengthen the diagnostic performance of single-use products.
In terms of how material our launches in year three are going to be, the only thing I can say is that we are focused on making sure that we have an innovation cadence that allows the company to sustain its rapid growth rate as it becomes larger and larger. That's basically how we have selected the next year three new products, and that's what we are expecting in terms of the impact.
Benjamin, with respect to the capacity, you are fully correct that out in Malaysia, we have a blended capacity somewhere around two, three quarter, 3 million units per year. You can almost do the math that assuming that the factory in Mexico is available in the beginning of 2022, 2023, we are going to have quite significant headroom still remaining in Malaysia to grow. With respect to the capacity that we will be building in Malaysia, we would like to move a little further into the construction before we give you further details. It's going to be a very comprehensive site that we will be setting up in Mexico.
Thank you very much.
Just as a reminder, if you do wish to ask a question, please press zero one on your telephone keypad now. Our next question is from Michael Healy from Berenberg. Please go ahead.
Good morning, guys. Thanks for squeezing me in here. Just a couple of quick ones. I know you spoke earlier on in this year about new accounts being created, I think you had 10% extra in Q2, then 5% in Q3. Do you have a number at hand for your total global accounts now? I think it was about 6,300 before. Any details on that? Just on the GPO contracts, I think it's quite positive there, just to confirm, you mentioned that the ASP is set to remain stable broadly with the group that we've seen up to now. Is that the case? Is that the case for the duration of the contract, three years? Is there any kind of minimum order commitment from these GPOs in order to enter into these agreements? Thanks a lot.
Sure. Thank you. Thank you for that. In terms of total number of new accounts, I gave you half a number before, and you can look at how many new accounts we have now. I would say that if you look at the key markets where we have a direct commercialization, we have been able to penetrate with our single-use bronchoscopy in all the major healthcare systems. In terms of ASP, this is important to know. If I'm a GPO and I decide to create a single-use endoscopy segment, and I look for a partner to have a sole source agreement. Basically, Ambu is the natural partner. It has the most attractive economic offering with a significant price advantage. It has the broadest portfolio. It has the best clinical performance.
On top of that, it has a pipeline that will allow any healthcare system which are part of a GPO to use single-use endoscopy across the procedures. It is because of that when we have signed this agreement, we haven't had to reduce our ASP. Our ASP is stable for the entire duration of the contract. Now, every agreement is different in nature. In the case of Premier, for example, you have a Surpass and the Ascend agreement programs, where if you are a member of that program, you need to get a percentage of your total single-use endoscopy buying from a manufacturer, in this case, from Ambu.
The implication of that is that we not only have access across all the healthcare systems which are part of the GPO, but it is also difficult for any member to move away from our single-use bronchoscopy, for example, because then it will lose that preferential in terms of pricing. We also get a benefit that as we introduce our products, they are in the contract, and then they are embraced by the healthcare system, so they can get to that level of volume threshold to access for the preferential terms. In other GPOs, you have different programs. In general, what these GPO agreements are doing two things. One is creating this single-use endoscopy category. That was very important for us because now we are not going to compete in urology and GI as a very small company going against very large players.
Within single-use endoscopy, we are the largest single-use endoscopy player. Also, it's giving us a reach and access for all of our 20 new products coming in and creating barriers for any company that tries to move healthcare systems away from Ambu.
Great. Thank you. Just to follow- up then, is there an agreement within those contracts then for some of the new projects that are going to launch in the coming year or two, particularly the colonoscope and gastroscope? Is there a price agreed there?
Yes. It varies by type of program within the GPO, but in the ones where we have the agreement, we actually have automatic access. As soon as we get the FDA approval, we are able to commercialize the product. That's for all products to be launched during that time of the contract.
Okay. Thank you very much, Juan Jose.
Thank you, Michael.
Just as a final reminder, if you do wish to ask a question, please press zero one on your telephone keypad now. We have no further audio questions. I will hand the word back to the speakers.
All right. Thank you very much. Let me just say, 2019 and 2020 has been, I would say, a difficult year for anybody that works in healthcare. It has been a reminder regarding the importance to collaborate, the importance to work together across government, healthcare systems, and manufacturers. The value of innovation that helps to address problems like contamination and the important role that society plays. We have tried to fulfill our responsibility, making our resuscitators and single-use endoscopy available. Also in the process, we have seen an acceleration in the development of the market. We have demonstrated a very strong performance. We have invested in our commercial infrastructure and innovation pipeline. We have entered new segments, and now we have a new year coming in.
We will still face the pandemic, but we are confident that we are building all the right assets to make sure that this company fulfill its potential, and in the process, become one of the largest European-based med tech companies. Thank you very much.