Ladies and gentlemen, welcome to Sonae's first quarter 2020 results conference call. During the introduction, hosted by Mr. João Dolores, Sonae's CFO, all participants will be on a listen-only mode. After the introduction, there will be an opportunity to ask questions by pressing star one. If any participant has difficulty in hearing the conference at any time, please press star zero. I'll now hand the conference over to Mr. Dolores. Please go ahead, sir.
Thank you. Hi everyone, welcome, and thank you for joining our Q1 results conference call. I sincerely hope everyone is keeping safe and healthy at this stage. Together with me on the call today, I have Rui Almeida from Sonae MC, Paulo Simões from Worten, Miguel Moreira from Sonae Fashion, Luís Mota Duarte from Sonae Sierra, and Cristina Novais from Sonae Investment Management, as well as our Investor Relations team. As you know, we are living under the impact of the COVID-19 pandemic, and Sonae's Q1 results were already affected by this. In fact, Q1 was marked by two different moments: the start of the year, pretty much up to the beginning of March, with a very positive performance across all businesses, and then the emergence of COVID-19 that started impacting our portfolio in March.
I will start by giving you some insights regarding how we have been managing the situation, and then I will run through the group's main performance highlights before opening up the session to Q&A. I would like to start by saying that priority number one for us has been the health and safety of our employees, partners, and customers. We have really been relentless at all levels here in a context in which we need to continue to provide essential services to society. We have been monitoring the evolution of this situation very carefully since the start and have acted early on to develop a set of prevention and contingency plans which cover the entire organization and our value chains across all businesses.
In what concerns our people, we have implemented dozens of new health and safety measures in the front lines, from more frequent facilities cleaning to the use of personal protective equipment and also restricting the number of people per square meter. Our more than 6,000 head office employees began working from home with all the necessary conditions in terms of available tools and activities to maintain high levels of motivation and professional development. Naturally, we are not immune to this pandemic, and despite all the safety measures, some of our people have been hit by this virus. In these cases, we have ensured that they have the best possible care, and we do everything in our power to minimize the possibility of contagion. We have quickly put in place a daily monitoring process which we will continue to follow, obviously, until we are free from this pandemic.
We have also done our best to maintain people's jobs and remuneration levels during this tough situation. Just as an example, in the case of food retail, we have awarded an extraordinary financial bonus to store and logistics employees in recognition of their availability and efforts. I would also like to say that we have reinforced our commitment to society in this context. I'm proud to say that community support initiatives continue to multiply within the group. The value donated to society so far has already exceeded EUR 1 million, from financial contributions to donations in kind to many different actions to support local and central governments.
We can also add to these initiatives the full payment of salaries to our people in several businesses that have had their operations closed, the activation of alternative suppliers, especially small local producers, and also the advanced payment program which was created at Sonae MC to improve liquidity in these local producers. I would like to say that this commitment to society is a critical part of our mission, and we will continue to identify ways in which we can support our communities in the months to come. Now let's have a look at our Q1 results, starting with Sonae MC. Sonae MC had a, I would say, really outstanding start to the year, both before and after the pandemic in Portugal.
After a strong start to the year with a performance very much in line with 2019, the first half of March saw record levels of growth, and this was obviously impacted by the behavior of consumers, which led to an unprecedented spike in sales, both in stores and online. Since mid-March, and given the declaration of the state of emergency in Portugal, the sales pattern in Continente stores returned to more normalized levels but remained quite positive. Regarding non-food formats, Sonae MC was forced to temporarily shut down some formats, namely Arenal in Spain and also Dr. Wells and Barria. All in all, in Q1, Sonae MC's turnover amounted to EUR 1.2 billion, 14% above last year, with a like-for-like growth of 10.6%, and operating profitability was broadly stable with an 8.1% margin.
This strong top-line performance was offset by higher operating costs, a less favorable sales mix, and also the closure of the non-food banners, which I mentioned before. In any case, the ability demonstrated by Sonae MC to react quickly to this changing context enabled a very strong operational performance in Q1, which has continued throughout April and May. Now looking at Worten, Worten also had a solid like-for-like sales growth, around 6% year-on-year until the end of February, and in March, it had to rapidly adapt to the lockdown measures. In Portugal, all stores remained open, with the exception of Worten Mobile and also the eye services stores located in shopping centers.
This was not the case in Spain, where all stores in Mainland Spain were closed, despite still supporting the online operation, while in the Canary Islands, only six stores were closed, two of which were adapted to serve online orders. Overall, performance has been quite positive given the context, and this is particularly true in Portugal, where we have seen very resilient sales in stores and also a really outstanding growth in online sales. All in all, the business has continued to gain market share on the back of a very robust omnichannel offer, a quick reallocation of resources, and also innovative operating models and channels. I would say, I would add here that Worten has really had a very fast trial mentality here, trying to adapt very quickly to the needs of the consumers.
As a result, turnover in Q1 stood at EUR 232 million, practically aligned with last year, while underlying EBITDA stood above last year, benefiting from the good performance up to the onset of the pandemic and also due to the closing of loss-making stores in Spain in the last few months. A last note just to mention that Worten registered already in Q1 stock provisions in the amount of EUR 20 million to anticipate future impacts of this crisis. This represents a prudent view of the potential impacts of this situation on Worten's inventory, and we do not expect at this stage any further impacts on stock valuations up to the end of the year. Moving on to Sonae Fashion, Sonae Fashion was the most impacted business by the pandemic spread already in March.
The first two months of the year were actually quite positive, both in terms of top line and also underlying EPA, but in March, the first two weeks were already worse than last year, and all stores were first forced to close down temporarily to ensure social distancing. This shutdown led to a 49% drop in sales in March. The online channel delivered a solid performance, but obviously not enough to compensate the inactivity since mid-March in the stores. Turnover in Q1 stood at EUR 78 million, 19% below last year, and underlying EBITDA reached EUR 1 million, significantly below 2019 levels. Currently, several cash preservation initiatives are already being taken to mitigate the impact from the restrictions in the overall activity, and similarly to Worten, around EUR 25 million of stock provisions were already booked in Q1 as an anticipation of future potential losses.
This again represents a prudent view and was mostly focused on the spring/summer collections in all banners. We are now in the process of reopening our stores since the beginning of this week, while continuing to accelerate online sales, and we expect to be able to maximize sales of these collections. The team was also able to adjust purchases for the coming collections so as to diminish the risks associated with excess inventory. ISRG, in sports retail, I would say that the results in Q4, which is the quarter that consolidates in Sonae's Q1 accounts, were quite strong, still without any impacts from the pandemic. The business continued to post double-digit sales and EBITDA growth, and the contribution to Sonae's results amounted to EUR 2.6 million in the quarter. Meanwhile, obviously, ISRG was also highly impacted by the confinement measures caused by COVID-19.
All stores were forced to close in both Spain and Portugal. They are now also starting to reopen, as in other banners which were forced to shut down their stores. ISRG's operational results will be heavily impacted during the months of April and May. At Sonae FS, Financial Services. T he start of the year was quite positive as well, with an accelerating performance which was enough to compensate the negative impacts which we already felt in March from the pandemic. Turnover reached EUR 9.4 million, a 14% increase year-on-year, and underlying EPA slightly improved to EUR 2.1 million. Since the outbreak and the confinement measures, there was a significant reduction in private consumption, which in essence led to a deceleration in most business lines, particularly in personal loans and cash advances.
The number of new Universo Cards issued also suffered a sharp decrease in the last weeks of the quarter due to the closure of some points of sales and also a decrease in traffic in others. In any case, the number of cards increased yet again to 877,000 by the end of Q1. Meanwhile, Universo has been focusing on the development and promotion of digital channels and solutions in order to mitigate the impact of the current crisis. Results so far have been, I would say, quite encouraging. Moving on to Sonae Sierra, Q1 at Sierra was marked by the successful creation of Sierra Prime, as you know, a landmark transaction for both Sonae Sierra and for Sonae.
This new JV, which we touched upon in our last call, as you know, is a partnership with blue-chip investors such as APG, Allianz, and Elo, which really demonstrates the quality and attractiveness of Sierra's portfolio of assets and also the company's track record in managing these assets since the company retains the management of all the assets in this portfolio. The total cash proceeds of this transaction further improved Sonae's high liquidity and balance sheet strength, which is also an important element when looking at the next few months facing this crisis. Other than that, the portfolio showed a very strong performance during the first two months of the year, and then with the COVID-19 outbreak, there were strong restrictions imposed on retail activity, and our shopping centers were practically closed since mid-March. The main impact of the pandemic on Sonae Sierra will obviously only occur in the coming months.
Right now, the company has been focusing its efforts on working closely with all its stakeholders during these times, these challenging times, namely tenants, co-investors, and also financial institutions. The business and the team have been implementing several cash preservation measures and also preparing now for the reopening phase. As for results, direct results at Sierra in Q1 show, I would say, a direct reflection of the company's asset sales over the last 12 months, and the company's indirect results include the capital gain obtained in the prime transaction and also an EUR 18 million provision for development projects as the current context increases uncertainty regarding the development pipeline.
Regarding NAV, Sonae Sierra ended Q1 with just above EUR 1 billion in total value, a 26% decrease year-on-year, and this was naturally mainly impacted by the sale of the Prime portfolio, of the stake in the Prime portfolio, and the dividend distribution which followed the transaction, but also by an adverse impact from FX differences, mainly the devaluation of the Brazilian real. Regarding NOS, as you know, NOS has already published its results, and these results were also already impacted by the pandemic, both operationally and also due to a number of contingencies which were registered in Q1, mainly for bad debt . This obviously has a significant impact on the company's equity method contribution towards Sonae's results.
In any case, NOS continues to play a critical role in Portuguese society, and we are very confident in the company's ability to navigate this storm with a high degree of resilience and innovation. The business maintains a conservative leverage level and a strong liquidity position, which will be further reinforced with the sale of NOS Towering to Cellnex, which was already announced in Q2. Finally, regarding Sonae Investment Management, the company hasn't felt yet any significant impact from this crisis in Q1 results. In terms of investment activity, we have put some processes on hold for a matter of prudence. The company made just some follow-on investments in portfolio companies and also entered in the share capital of a retail tech company, Sales Layer, which is a business specialized in product information management. Regarding operational performance, turnover stood at EUR 26 million, down when compared to 2019.
This was mainly driven by the decrease in the resale of technology by BizDirect, which was not fully offset by the solid growth of cybersecurity services, which we expect to remain strong in the coming months given the current context. Underlying EBITDA was negative in EUR 1.5 million, a slight improvement versus last year. All in all, Sonae's consolidated turnover reached just over EUR 1.5 billion, a 7% growth year-on-year, mainly influenced by the strong performance of Sonae MC. Underlying EBITDA at the group level increased 5% year-on-year to EUR 100 million on a comparable basis, i.e., if we exclude the accounting impact of the deconsolidation of the two prime assets at Sonae Sierra. This is despite the already negative impact of a lockdown at the end of March, particularly relevant at Sonae Fashion.
Net income, as you saw already, was driven to negative ground in the quarter, and this was mainly impacted by the recognition of the extraordinary contingencies I mentioned before at NOS, Sonae Sierra, Fashion, and also Worten. Sonae's capital structure and liquidity improved once again, ne t debt at the end of Q1 reached EUR 1.2 billion, down 27.5% year-on-year, and we were able to refinance almost EUR 500 million of debt since the beginning of the year, maintaining a low- cost and a maturity profile around four years. In this context, we do not anticipate any additional financing needs in the short- term, and we trust that we have the adequate liquidity levels, even under significantly more stressful scenarios than most international institutions project at this moment. That is it for me for the time being. Thank you for listening, and you can now please open the session to Q&A.
Of course. To ask a question, please press star followed by one on your telephone keypad. When preparing to ask your question, please ensure your line is unmuted. The first question today comes from João Pinto of JB Capital Markets. João, your line is now open.
Hi, good morning everyone. Thanks for taking my question. The first one on food retail. I imagine you gained market share during this pandemic period. Firstly, can you confirm this and tell us how much share you gained? Following on this topic, you presented strong sales numbers in the quarter and in April. Can you give us your view on what led you to perform so strongly? I believe exposure to larger stores helped, online also helped. If you could give us your view, it would be great. My second question also on food retail. Margins were broadly flat in the first quarter. What can we expect for margins into the second quarter and the rest of the year? What's the amount of extra costs related to the COVID-19 that you forecast? My third question on fashion.
In your Capital Markets Day, we understood you are in the middle of a turnaround. The COVID-19 has a significant impact in Spain . Have you changed any plans for less profitable brands? Finally, on ZOPT, regarding the court decision to suspend half of the participation in NOS, when do you expect news from the court regarding the appeal presented by Sonaecom ? Thank you.
Okay. I will start by taking the last question, the ZOPT question, and then I will hand it over to Rui and to Miguel to take the questions on Sonae MC and also Sonae Fashion. Look, regarding ZOPT, as you know, there was a court order seizing half of ZOPT shares in NOS. We have made public that we do not agree with this court order, and also we have made public our opinion and reasoning behind this position. We also announced that we would be exploring all judicial means to overturn this seizure, which in our view does not have any legal grounds and does not even achieve what the Angolan government is trying to achieve. This is what we are doing. We have no further comments to make at this stage.
We are currently exploring all the legal options that we have to overturn this decision, and whenever we have news on this topic, we will obviously announce them. I will now hand it over to Rui for the Sonae MC question.
Hi, João. Thank you, João, for your handover. Hi, João, and thank you for your questions. Regarding the first question, the question regarding the market share, we gained 40 basis points, meaning 0.4 percentage points in this first quarter. Regarding the questions related to how the market is evolving and how we performed this quarter, first of all, the market grew this quarter, and the consumers were this quarter, even considering the April month, consumers, as we saw in our stores, started to prefer the one-stop shopping purchases. We saw that they started to see that the less frequent customer trips, larger baskets. In fact, we saw that different interweek profile, they prefer to go shop in the different weeks, in the different days during the week. They started to prefer work weeks, days preferring to, as they were preferring in the past weekend days.
Now they are preferring more the work week days comparing to the past. They now continue to prefer more, even more today. The proximity stores are growing. The proximity stores are growing. Even the smaller stores are growing. They are growing market share. Today, as you know, we are totally focused, and this became part of our DNA. We are focused, and we are addicted on execution, and we are gaining in terms of safety because we are gaining, and we are devoted to supply chain and safety of our operation, and we are gaining our gain of all the investment we did in the past due to that. That is why we performed, we gained in terms of what we did in the past, and we did well during the last months due to that.
In terms of margins going forward, there are some investments and some costs that we need to support in the next months due to this situation. It's too early to give you a clue about that, but staff costs will increase. The staff bonuses will be higher, much higher than in the first quarter. Costs related to safety, cleaning, PPE expenses, even costs related to the warehouses, everything that we are supporting, even transportation, etc., it will be higher. Even discounts that we need to give to our tenants in our shopping galleries, we need to support. We will for sure that our EBITDA will be a little bit, we'll need to support an EBITDA a little bit impact.
We will support an impact due to the situation in the second quarter, but it will be a little bit too soon to give you a precise figure, which will be the total impact about that situation because those figures will, when we are negotiating with tenants, we are negotiating with all the impacts of the COVID situation, and it's too soon to give you a precise figure.
Look, I would just add to Rui's comments on the question on what drove our market share performance in the quarter. I think it's fair to say that all the investments that we have made in recent months in terms of bettering our value proposition are really paying off now. That was already the case in 2019, and during this crisis, we saw those investments really pay off in terms of our value proposition and how it's perceived by customers. That is also the case, I believe you mentioned that, João, as well, in terms of our online offering. I think our e-commerce presence and the fact that we were able to rapidly adapt and increase our capacity by more than three times very quickly to react to the situation was also something which was extremely valued by our customers. Miguel, do you want to cover the fashion question?
Yes, of course. João , thank you for the question. Regarding our transformation plan, we are not changing our strategic guidelines for the moment and the key drivers of our transformation plan. That transformation is based on more digital operations, more agile teams, and those changes are really necessary for the transformation of fashion, but even to face the market that we have ahead. We have to evaluate the market and our competitors in the new normal, and then we will decide the kind of changes that we have to put in place to evolve the company. I can assure you that we will be disciplined when looking to our portfolio, and we'll make the right adjustments and the right decisions that we have to make, but it's too soon to make any changes to our plan.
If anything, this context makes us believe even more in the turnaround process which we were pursuing and makes us want to accelerate the process.
Thank you. Hope that it will.
Thanks, João.
The next question comes from José Rito of CaixaBank. José, your line is now open.
Yes, good afternoon. I have two questions on Sonae MC. The first one related with online sales. How much is in terms of percentage of sales as of today and how this compares by the year-end 2019? I would assume that, as João mentioned, online sales have been evolving at a much faster rate than consolidated level at Sonae MC, so I would assume that this has been gaining weight. Related to this, if this could be a risk to margins going forward, if you can share how much is the economics of online business as of today, if this is already at break-even at the EBITDA level, that will be great. My second question is related to the promotion intensity in March and April. I saw some data from Nielsen that showed that at least in April, the promotion intensity has been cut.
I'm not sure how you think this could evolve going forward, and if you are seeing risks of a new wave of promotion spike as we've seen in 2012, because you have been outperforming the markets and some of your key competitors have had much worse performance in Q1 and April. My question is, if you assume that going forward, the promotion intensity could increase. I have a new question on Sierra. If you can share what level of rental discounts have been negotiated with tenants, if you can give some references, and if this could be repaid in the future or will be an effective loss for Sierra. That's it. Thank you.
Thank you, José. I will just make an introductory comment on online sales because before handing it over to Rui and then to Luís, I think it's fair to say that obviously, globally, in general, in all our businesses, online sales have increased very significantly over the past few weeks. I think it's also fair to say that our businesses have been able to react very quickly to this changing circumstance and have been able to increase market share online as well. This is across the board: food retail, electronics retail, and also fashion retail. In total, in Q1, we increased our online sales by more than 50%, and the impact of the COVID-19 pandemic has really only kicked in really at the end of the quarter. We have been witnessing tremendous rates of increase of e-commerce sales in all our businesses.
Our businesses seem to be top of mind of our consumers when it comes to e-commerce. The performance there has been quite outstanding. I will now hand it over to Rui to answer your questions on Sonae MC and then to Luís to answer the Sierra question.
Yes. I do not know if you are totally clarified about, first of all, hi. I hope everything is okay with you, and thank you for your questions. I do not know if you are totally clarified with the questions related with online. Just had to agree with the answer which João gave to you, but just to clarify that I do not know, according to different sources, the online business in Portugal, Portugal penetration accounts for less than 2%, and although we have more than or roughly 70%, the market share of this penetration continues to be very small. During this quarter, in fact, the online grew significantly in our portfolio.
The absolute figures that we reached are totally marginal for Sonae MC, meaning that we are fighting to reach the break-even in terms of EBITDA for this year or the year to come. Yes, and we feel that we could reach the break-even this year, but the level, in fact, that we are growing so much this year, probably we will reach this year even with some, well, we'll build faster than we were supposing, but the figures are not so expressive as you could imagine.
In terms of the promotional intensity that you were asking, yes, in fact, due to the fact that March and April, the months were a little bit different from the previous months, consumers adjust their shopping baskets, being less sensitive to an incremental expenditure in non-essential items and the promotions, and grocery retailers simplified their in-store processes and revised their promotional initiatives to deal with the surge in demand and ensure product availability in stores, due to the fact that these months were a little bit atypical comparing to the previous months. What happened, and you probably have those figures, is that the levels of promotional intensity in those months decreased a little bit comparing to previous months in other years. In fact, Nielsen provides us with these figures that, for instance, in March, the promotional intensity decreased by 7 percentage points, and in April, decreased as well.
What we are seeing, for instance, in May, is that levels of promotional intensity are basically being the same compared to May last year. We are recovering the levels of promotional intensity that we were having in the previous years. We are back into normal. Okay?
Okay. And Luís.
Do you see it?
Sorry, sorry. Go ahead, please.
No, I was basically asking if you think that going forward, the competitive landscape could get worse than better because of, you know, what I mentioned in terms of.
I think it will become pretty much the same.
Okay. Just online, so can we assume that online sales is around 2% of your Sonae MC sales?
No, I didn't say that.
The market. You said the market.
I did say that a ccording to different sources, that was less than 2%.
Okay. Okay.
Okay? Luís, do you want to take the Sierra question?
Sure. Good afternoon, all. From a side Sierra point of view, I think I will also take the opportunity to kind of remind everyone that from a Sonae Sierra portfolio point of view, we are, thanks to the work that has been done over the past few years, we now have a portfolio which is very much prime shopping center focused. Prime shopping centers, I mean, shopping centers that are very dominant in their area with significant levels of footfall, etc., represent roughly 63% of our portfolio. If we add to that other centers which are not prime but still have more than EUR 10 million of footfall on an annual basis, we are talking about 75% or 73% of our portfolio being within that range. It is a very high-quality portfolio from that point of view.
It's a portfolio which is also focused mainly in Portugal, in Spain, in Romania, and in Italy, which are all markets which structurally, which culturally are prone and favorable to shopping centers. It's just worth having it as a reminder overall because I don't want to one needs to create a separation between the dynamics one sees in the northern part of Europe and in the U.S. and what we're seeing here in Europe. Having said that, obviously, the current COVID situation has a material impact on us. We're seeing that across all the different shopping centers. At some point in March, all of our shopping centers were effectively shut. I mean, the shopping centers need to be open, but the stores inside were effectively shut, most of them.
The way we are approaching these discussions with the tenants is in the same way we approached them during the last financial crisis, through a long-term partnership approach where we see the relationship, we see the progression of profitability and everything else. We see that in the long term. Our approach throughout is to share, in the lack of a better word, to share the pain throughout the value chain. That is basically what we are proposing, and that is where we are assuming our role in that game. What we have, as a general rule, applied to most of our portfolio. When I say most, you need to bear in mind that today we have an average ownership of around 25% of the shopping centers, so we have multiple stakeholders.
When we are talking about material discounts, we also need to involve the banks, who also in certain occasions need to give their approval. It is a very different stakeholder base as you can imagine, and we are managing tenants on one side and other stakeholders on the other side. As a general rule, what we have announced to our tenants is, following the logic I just mentioned, a 50% discount in the rents that are paid in the month of April, in May, and in June. For the 50% that are paid for those, that applies sort of to those three months, for the 50% that are paid, that will be paid only in monthly installments over a two-year period starting from January next year. In effect, the tenants will not have to pay in this year the rents for April and May.
For the rent in June, meaning for the 50% that I mentioned, because the other 50% has been forgiven in a sense, that is expected to be paid in June. We are following the legislation very closely. We are working with the government, with all the different associations closely, to apply any updates to legislation to this proposal. This might be different center by center depending on the different stakeholders that are involved, but that is the general approach that we are applying. To your question whether this is an effective loss, the 50% discount we are applying, I certainly and we certainly do not think it is an effective loss. We do hope that tenants recognize that we are making this significant, very commercial approach, this very significant concession in the benefit of everyone in the long term. I do not think it is a loss.
I think we are investing in our tenants throughout this period.
Okay. Understood. Thank you. Could you share if you have already made some calculations that could be the impact from these in terms of the NAV for your shopping centers?
It's very difficult to say, to be frank. The valuers with whom we are in constant dialogue are still scratching their heads in terms of the different impacts because the impacts on the valuations are threefold. They can be in the operational assumptions that the valuers will assume, and at this point in time, I would argue it's impossible to assess what those are. It's around cap rates going forward, and it's around eventually discount rates. In terms of cap rates, what I do think will happen is that on secondary assets, I think it's very fair to assume that there will be yield expansion. On prime assets, the argument is far less obvious. I wouldn't be surprised if the valuers tried to push for that or argue for that, but I do think there are very strong arguments against it.
I think overall, one should assume that yields will expand in the near term.
Okay. Understood. Thank you.
Okay. Thank you, José.
The next question comes from Tim Attenborough of Santander. Tim, your line is now open.
Hi there. Thanks for taking the questions. Most of it has actually already been asked. Just on that last thing on the Sierra NAV decline, there have been no changes, I take it, due to change in rental things. The NAV decline was entirely due to your prime deal because I think you do all the valuations at the end of June. I'm just trying to get a feel. Will we see a material decline in the NAV, or do you think the pain would be eased given your proposal? Any color you could give me on that. For Rui, can you tell me what April's—I mean, it was a great like-for-like of 4.6%. How much was that due to prices? What was the sort of volume price split?
A sort of more general thing, you talk about the new normal. Should I take a 4.5% like-for-like as the new normal for the second quarter and going forward? I mean, the other growth businesses will be reopening. The last one was on the provisions at Worten. You used the word prudent several times. Is this all a stock write-down? Is this all about Spain? Are you taking a pretty downbeat view of the stores reopening in Spain? I sort of get the feeling that you're being very conservative here, particularly with your comment that you don't anticipate to take any further provisions. Do you suspect that you might have over provided there? I'll leave it there. Thank you.
Thank you, Tim. I will ask in turn Luís to answer the Sierra question, then Rui, and then finally Paulo to take the Worten question. Luís?
Tim, the answer, unfortunately, to your question is very difficult, and I cannot and I should not, and it would be imprudent for me to speculate. What I can tell you, though, is that the reduction in NAV that we witnessed from December last year to March this year is mainly, as you say, the result of the sale and the consequent payment of dividends to our shareholders. It has also to do with the effects impact from our investment in Brazil. I mean, the Brazilian real depreciated significantly since December, and it has continued to depreciate. We are seeing an impact of around EUR 57 million from that. It is also to do with the provision on the developments, which João has mentioned, which is of around EUR 18 million. That is overall the reason why. Valuations have not been impacted.
The reason being that the valuations we're using are the valuations as of December. We did conduct valuations as of March, but the valuations were, we could see a slight increase in valuations from December to March, but the valuers have qualified them, which is normal under book rules, with material valuation uncertainty. That's why we thought it would not be prudent to include the updated valuations in our accounts. Going forward, it's very difficult to forecast what it will be, but what I can expect is a yield expansion, Tim. I hope we can, over the next few calls over the year, share more information as the situation stabilizes and things become more clearer going forward and the impact is clearer. Right now, we're just expecting, I can tell that we're expecting yields to expand and assets to depreciate in the next coming months.
Okay. Thanks.
Hey, Rui.
Hi, Tim. Listening to your voice, I believe that everything is okay with you, and thank you for your question.
Thank you. It is.
Going directly to.
Homeschooling and homeworking is taking a lot of getting used to.
Hopefully. Going directly to your questions about the new normal. I don't know what is the new normal these days. It's very difficult to answer to your question, but again, in May, and that to know, we continue to maintain the positive levels that we presented in April, which is very good. Again, going back to your question, which is very, very pertinent about the inflation, yes, the National Institute for Statistics here in Portugal announced the inflation rate for Portugal about 3.8% in April. We were a little bit below our internal figures for Portugal. Internal figures in April were a little bit below, but totally influenced by the fresh product produce in Portugal these days in April were a little bit, they influenced our prices internally as well. Meat, fish, and fruits and vegetables influenced the base of the prices in Portugal and our stores as well.
We saw already sort of a decrease in terms of prices going in May. We are seeing sort of a slowdown in terms of prices in May. Going forward, it is very difficult to say what will happen in the months to come. We are seeing already some stores reopening, as João said in the very beginning. Arenal in Spain is reopening our stores. Some new formats that we are now having are reopening. We are seeing very positive reaction from our customers. We are very confident about those formats and about the second quarter, but we need to understand that we can have, I do not know, a second surge on the pandemics and the pandemic, and we never know what will happen in this crisis in terms of income, in terms of disposable income of the customers. We need to understand better what will happen.
For now, we are going okay in our company. Thank you.
Thanks, Rui. Okay. Paulo, do you want to take the Worten question?
Yes. Hi, Tim. Thanks for the question. In the beginning of the pandemic, Worten anticipated some purchases from Asia, given that the problem was mainly focused on that region, and we have a lot of sourcing coming from that region of the globe. We were trying to prepare for some potential shortage on the supply side. We ended with a crisis on the demand side, not really in Portugal. Portugal's performance has been good, but in Spain, where we were obliged to close the stores. In addition to this dynamic, we are anticipating some economic downturn going forward. This might impact our sales performance going forward, and that could lead to some stock devaluation higher than our usual provisioning model accounts for. As you know, provisions are always an estimate, and we took a conservative view taking into account all these effects.
Hopefully, we are being too conservative, but at the moment, this is our best estimate of the potential full impact of the COVID-19 pandemic. That is it.
That's very clear. Thank you.
Thanks, Tim.
The next question comes from Arthur Amaro of CaixaBank. Arthur, you're now open.
Hi. Good afternoon. Thanks for taking my only question. It's related with the contingencies. So far, no one asked. The amount is quite significant. I think, and I understand it's a conservative stance, a prudent way to look at what can come next. I just have the idea that given the size of the business, the provision in Sierra looks small, looks short. Is this going to be non-recurrence, or are you making the contingencies just in this quarter like it happened in NOS for the full year, or are you expecting to make additional contingencies?
Thanks. Is your question related to Sierra specifically or overall?
I just noticed the fact that the value on Sierra looks short between commas compared to the other business.
Okay. Okay. Luís, do you want to take that one?
Not a problem. I mean, it looks short, using your words, because we have very different business models. If you think about our balance sheet and our P&L, I mean, our P&L of Q1 has rents up to March, which have been received and which are reflected in the P&L. Its balance sheet has very few assets that could be impaired in the sense that, I mean, the assets that are impairable as of the 31st of March are the ones that we considered and we looked at. On top of that, I suspect where your surprise would be would be on the asset side, on the asset valuations, but that I tried to answer before. We have only independent valuations on our balance sheet, and those independent valuations will only come in June.
I think that they will only become much clearer towards the end of the year. Answering your question, in short, it's a very different business model with a different nature, but I don't think it's short. I mean, EUR 18 million is quite a lot for us.
Okay. It should be understood as non-recurrent for the moment?
I mean, the nature of it, definitely. The nature of it, definitely. Expect to see the impact on our NAV over the course of this year, given the dynamics of our business, where really impacts on rents were in April and May, and valuation impacts will come closer towards the end of the year.
Okay. Very clear.
Thank you.
We currently have no further questions from the phone lines.
Okay. If we have no further questions, I would like to thank everyone for attending our conference call. Thank you for your questions. We will speak again in our Q2 results conference call in August, hopefully under a more normalized scenario in which we can all resume our lives as normally as we can. Talk to you soon. Bye-bye, and thank you.