Ipsos SA (EPA:IPS)
France flag France · Delayed Price · Currency is EUR
35.98
-0.08 (-0.22%)
May 13, 2026, 5:35 PM CET
← View all transcripts

Earnings Call: Q1 2025

Apr 17, 2025

Ben Page
CEO, Ipsos

Good morning and welcome to our first quarter results for 2025 at Ipsos. What can one say about the world in 2025? I think just before we look at those numbers from our company, it's worth reflecting on just what is going on, because part of what Ipsos's role is, is obviously to help our clients, business, government, the media understand public opinion, citizen opinion, and consumer opinion all over the world. You can see just by looking at the stock markets, the level of volatility that we're now seeing. There on this chart, indexed to start at a single point at the beginning of the year, you can see how the FTSE, CAC 40, and Nasdaq have diverged and also fluctuated dramatically in response to announcements from Washington about the tariffs.

Even before those tariffs were announced, we could see that there were heightened levels of anxiety among consumers, both in Mexico, Canada, America, across Europe, the Middle East, and Africa, and also in China, when the majority of people in virtually every country we have surveyed expressing anxiety about what might happen. It's interesting, of course, to see that in terms of personal impacts on the left on this chart, the Mexicans and Canadians, and I'll come back to the Canadians in a second, are most worried, but half of the population of EMEA, and interestingly, slightly fewer Chinese citizens worried about the impacts of American tariffs before they were announced. We've also seen, of course, that people have reacted to that by changing their views of America and becoming more positive towards China.

Over the last 10 years, we've tracked the reputation of a wide range of countries for a number of our clients. You can see that the U.K. and France have been broadly stable, with around seven out of 10 people globally saying that they're positive towards the impact those countries have on world affairs. You can see very dramatically the impact of recent announcements in terms of what has happened to the United States' reputation. For the first time in this series, we've seen that more people around the world now say that China has a positive influence on world affairs than does the United States. There's Russia before and after its invasion of Ukraine. Interestingly, even Russia has seen some improvement recently. The tectonic plates are moving, and I think that's fundamental.

If you dig into that data, you can see just how dramatic the changes have been in terms of how the Canadians at the bottom of that chart, but also many Western allies of the United States have been in terms of their reactions, their negative reaction to some of the recent announcements around defense alliances and indeed tariffs. With all of that going on, we have seen overall growth at Ipsos of 2% in the first three months of the year. The organic growth is slightly negative, reflecting the back end of last year. Of course, remember that this year, as we announced in February when we reported on 2024, is going to have a profile of revenue recognition that is more similar to what we saw in our 2023 numbers than last year. We expect to see a gradual strengthening through the year.

In fact, the order book confirms that. Those numbers there of 2% growth are made up, of course, of that - 1.8% organic, a 2.9% increase overall because of scope effects and positive currency effects from the dollar before in Q1 the tariffs were announced. The scope effects, of course, driven partly and mainly by the acquisition of infas in our numbers. Overall, these numbers are in line with our expectations, and we can see visibility, a positive visibility for the rest of the year. Other things going on at Ipsos. I think a key thing, of course, is one of the largest acquisitions that we've done in the last few years, which is our exclusive negotiations. We've now begun to acquire BVA. That consolidates our position in France as the leading researcher in the country.

It strengthens our position in the U.K. and also in Italy, particularly in customer experience research, in mystery shopping, and in public affairs. DOXA in Italy is a great brand, BVA in France. We also, of course, get PRS IN VIVO, which is a leading global business in pack testing, which is very important for our innovation business. They bring to us also expertise in luxury, which is a key area, consumer goods, and also behavioral sciences. Overall, we think that this is something that we can work very, very well with. It brings revenue of around EUR 160 million. What we plan to do over the next 18- 24 months, I mean, it is already making a profit, but we will work with the teams there to mutualize our costs and over the next 18- 24 months get their margins up to Ipsos levels.

A positive development, we think, and very good to see that happening. I'll now hand over to Dan Lévy to talk through a little bit more of the detail behind the headline numbers. Dan.

Dan Lévy
CFO, Ipsos

Thank you very much, Ben. The first quarter's results show a performance which is in line with our expectation. As we said a few months ago, the profile of 2025 was very much going to be lower growth at the beginning of the year and then improvement during the course of the year, both because of the comparative effect, and particularly in EMEA and in Asia, where we have very tough comparative effect in Q1 2024, and as much as the measure taken by the new management in the United States bear fruits. If we look at the breakdown by region, EMEA show a total growth of more than 6%, which is mainly driven by the integration of infas.

Organic growth is flat in EMEA, which reflects good results in continental Europe, but also, on the other hand, a sharp decline in our public affairs business, both in France and in the United Kingdom, mainly driven by the electoral cycle. Obviously, as I said before, because of the comparative effect, we grew by nearly 10% in Q1 2024 in EMEA. We are down in Americas by 1.7%, which is actually encouraging given the performance of 2024. The new management in the U.S. is now fully in place and fully operational. Other service lines than public affairs are performing better, actually, with an overall organic growth of more than 2%, which is mainly supported by the demand from our consumer goods clients. However, public affairs is still in sharp decline, affected obviously by the uncertain and quite unpredictable political context in the U.S.

Finally, the region Asia-Pacific is down, impacted by the lack of recovery in China and also by a slowdown in activity with certain major clients, international clients, and government in Asia, as well as, again, a strong base effect comparison with Q1 2024. If we now turn to the performance by audience, our service lines dedicated to consumers, clients, and employees are stable and reflect a sustained demand from CPG clients globally. Again, this has to be compared with a very strong performance in Q1 2024. We have strong performance in our service line focused on marketing spend optimization, on market positioning, and on advertising campaigns measurement.

Our citizens' business is down by 40%, so a sharp decline, mainly because of a wait-and-see attitude by government in the context of global and local political instability, particularly in the U.S., and also driven by electoral cycle, both in France and in the United Kingdom. In France and in the U.K., we start seeing resuming discussions with departments, and we think that the situation will be improving within the next few months. The doctors and patients audience is performing well in Q1, organic growth by more than 5%, as you can see on the chart. The demand from the big pharma seems to be picking up in Q1. We believe that now the post-COVID restructuring is behind us, and there is growing demand on innovations on oncology, on very rare disease, on anti-obesity treatment, and GLP-1 molecules.

That said, the recent decisions from the U.S. administration to do some layoffs at the FDA, plus the price policy for drugs from the U.S. administration, might impact the sector. We remain cautious about the outlook for the healthcare business in 2025. Finally, we see a very good performance from our DIY platform, Ipsos Digital, which is growing in Q1 by more than 30% organically, and we target EUR 140 million in 2025. Now over to Ben for more business highlights.

Ben Page
CEO, Ipsos

Yes, briefly, I wanted to take you through what we're doing on the deployment of AI, which is now becoming a routine tool for a very large majority of our people. Three quarters of our people at Ipsos are already AI certified, and they've gone through a detailed training looking at the options for different platforms. Our different businesses now have their own prompt libraries and knowledge companion, which allows them to mine our internal data in a safe, secure environment. Overall, six out of 10 people are using it all the time. That's hugely important in driving both productivity, but most importantly, more speed in delivery and the ability, of course, to do things that were not possible before the arrival of these large language models. One example of that is the application of synthetic data.

This, of course, is something that we have always done in the industry and at Ipsos, the imputation for missing values. Now, of course, we can do this with much more accuracy and much more speed. You are augmenting data with missing respondents. Certain groups might be in short supply in a sample, and you may be able to impute what they would have said. Merging different samples with data fusion. The new things that AI is enabling us to do include the creation of synthetic respondents, based on, of course, large volumes of data. Things like our persona bots, where you are able to convert, we are able to create a synthetic individual for you to ask questions of about data. The creation of synthetic panels, where they are based, of course, on large volumes of data.

Our ability as one of the leading players in this industry to marshal huge volumes of historic data that we own is very, very important in this context. Of course, they offer the ability to, again, dramatically increase speed. We are working with Stanford University there to really boost our expertise in this area, building on their own machine learning experience. We can already see that in some areas, we can get a 98% match between the synthetic data that we are testing against real-world evidence. I think that is very, very promising. At the same time, we want to be very sensible and cautious about how we apply it in the real world. We are not putting anything out that would not have the same levels of quality and reassurance that we would apply to offline data or data connected from real consumers.

Important development and one that we intend to continue investing in and focusing on. Just to give you an example of how that might work, this is a real-life example from the U.K., from Mobility, which is a very large provider of vehicles to people with disabilities. We run there a community of 7,000 customers of that organization. We understand from that, of course, a lot about their demographics, their underlying attitudes, and their needs. What we have done here is create a pilot with 50 synthetic respondents, AI twins of real people, which we can then assess communications with using behavioral science to understand, in this example, how people are reacting to the arrival of electric vehicles and what the challenges are for disabled people in particular in terms of electric vehicle adoption.

This takes down the need to spend sometimes weeks on research in the past down to literally one or two days. Just one example. Another, of course, is the work that we've been doing with our clients at L'Oréal. Here, we're using AI to understand billions and billions of tweets, blogs, and posts with our Signals Gen AI web listening solution to very quickly mine that data to understand what is driving concern or interest in particular products. As L'Oréal themselves put it at their innovation day and at one of our industry's largest conferences, the ESOMAR conference last year, this actually would have saved them one year in terms of their understanding of mental health and its relationship to beauty products and product development. Just an example of the speed that AI now gives us to do things that were literally, virtually not possible beforehand.

It is very interesting to see people acknowledging the power of some of the tools that we've now deployed. Of course, over the last year, we've rolled out at least 12 of these new services. Another one that I can tell you about today is the launch of our Customer Experience Persona Bot. We've already produced these in our pharma business, and you've seen some positive results there. Here, you can talk to, again, an AI model which brings to life different types of consumer customers so they can understand what they need very, very quickly, brainstorm and test solutions literally in real time using the Ipsos Facto Gen AI Platform. We will continue to roll out persona bots for our clients to use, but also, of course, for our own people to use in interrogating data and speeding up the research process generally.

It is great to see those being deployed across the company. Of course, finally, we are not just working on AI. We are also continually developing new services and solutions. One I thought it was worth talking about today is the Influencers Impact Assessment. As you will know, in marketing terms, influencers themselves are now becoming a vital part of how our clients go to market rather than communicating directly using influencers. Of course, which influencers are most relevant and most effective for which brands and on which channels? This tool allows our clients to understand that. It uses advanced analytics to understand how their influencers that they are paying are performing compared to competitor influencers. We can see the ones that are worth spending money on by looking at the engagement levels, by looking at the brand of the closeness to our clients' brands.

We've launched this in the Middle East. We will then roll it out globally. Lots and lots of activity on AI and continual innovation. Of course, that's one of the reasons why we are regularly chosen by our clients as the most innovative full-service research agency in the world. With the world in an uncertain place, what can we see? What's the outlook for the rest of 2025? Sitting here in mid-April, we are saying that we can see organic growth continues to be above 2024 in terms of what we can say for the year as a whole. We can also say that we hold our guidance on our operating margins around 13% for our constant scope. Our clients are, I think Arthur at Publicis says, and I think we can say the same thing.

Clients are being measured in how they're reacting to a very uncertain environment. We know that research at times like this is, if anything, even more important. We're seeing record levels of attendance by clients at our various events because, of course, in an uncertain environment, you need to understand what's going on, and any piece of information becomes important. We are aiming to provide that regularly for our clients. Do look at our Understand and to Know the New America series that we've now produced to really help people all over the world understand what's going on inside the United States. We will talk to you again at our AGM on the 21st of May. We will have our half-yearly results in July, and we will update you later this year on our overall longer-term plans.

Thank you very much for listening and very happy now to take any questions.

Operator

Thank you, sir. We will begin the question and answer session. Anyone who wishes to ask a question may press star and one on their touch-tone telephone. To remove your question, please press star and two. The first question comes from Emmanuel Matot of ODDO.

Emmanuel Matot
Analyst, ODDO

Good morning, Ben. Good morning, Dan. Thank you for the presentation. I have four questions. First, historically, Ipsos benefited from a context of uncertainties, except when those uncertainties were too severe. What's your view of the current uncertainties for your business? Second, one of your main competitors was mentioning end of March some signs of slowdown from CPG customers. Is that also something you are seeing at Ipsos? Third, do you still expect a recovery in the U.S. in H2 after several measures you have been taken for now almost a year? And my last question, you did very well to protect your EBIT margin in the last two years despite lower revenues than expected. Do you think you can still do the same this year in case you will not have, I will say, an organic sales growth?

Are you ready to react quickly if the micro environment is worsening in the coming months? Thank you.

Ben Page
CEO, Ipsos

Thank you, Emmanuel. In terms of the situation and the extent to which it's a benefit or a drag, I think, again, there is so much uncertainty now that it's difficult to say. Are we at the beginning of something that's a recession in the U.S.? We literally, I don't think anybody fundamentally knows. We can certainly see heightened interest in some of our services and products at this time, but it's, to be honest, too soon to tell. What we're not seeing is any dramatic slowdown in CPG or anything like that. We are seeing, as I say, a sort of measured pace, I think, by clients. Clients are waiting to see how the tariffs will play out. What will happen at the end of the 90-day period, the pause that was rapidly inserted after the tariffs were announced? Again, we don't know.

In the U.S., I think we're on course for the recovery that we are expecting in H2. The U.S. is the epicenter of uncertainty. In terms of the protection of margin, that is something that we are very, very aware of. We always react rapidly to any signs in the business of a slowdown, and we are confident that we will be able to protect our margins regardless of the impact on revenue. You saw that. You actually saw margin improvement in 2020. I'm not expecting at the moment this to be anything like 2020 in terms of revenue. Just as an example, and as you acknowledge, you saw that in 2024 and 2023. Dan, I don't know if you want to add anything to that.

Dan Lévy
CFO, Ipsos

I think we are.

Ben Page
CEO, Ipsos

Yeah. Okay.

Operator

The next question is from Conor O'Shea of Kepler.

Conor O'Shea
Head of Media, Kepler

Yes. Thank you for taking my questions. Good morning. Three questions for me. Firstly, just in terms of the guidance and the confidence on that, as things stand in the external environment at the moment, can you give us a sense maybe where the order book is as a percentage of budgeted revenues for 2025 versus the same time last year? Secondly, just in terms of your expectations by activity, it sounds like from your comments, Dan, that the good performance in the pharma activity in the first quarter might tail off a little bit, particularly in the U.S. after the policy announcements and so on. Are you expecting which of the activities would you expect to improve sequentially to compensate for that and to generate overall better growth?

Would you expect the declines in the citizens' business to have peaked in Q1, given your comments on France and the U.K. discussions reopening, or consumers do better? What is your expectation by activity at this stage? The last question, if you can give us a sense, maybe for Dan, what the FX translation impact could be full year, an estimate of that if rates remain unchanged from the current levels? That would be very helpful. Thank you.

Ben Page
CEO, Ipsos

Okay. Thanks, Conor. The order books are in line with where we would expect to be for our guidance for the year. It is positive. That is why we are holding to our guidance, to be quite honest. We can see through. We have about three or four months' visibility, and that is positive. In terms of the different sectors, pharma is picking up, but Dan has already talked about possible headwinds from restructuring of the FDA. What we can also see is that businesses like our ad testing business, and obviously, the advertising industry has turned slightly negative, but we are a tiny part of expenditure there. If you want to know how your advertising spend is going, then you need things like our Creative Excellence Solutions. Those continue to perform very, very well, including in the United States, as they did last year.

On public affairs, I think one key feature of that, a structural feature of that, is that one of our largest businesses in that space is in the U.K., where we are the number one leader by some margin. Remember that revenue dropped off a cliff in the summer of 2024 in that business as a natural result of the pause during the pre-election period, and then, of course, a brand new government trying to work out what it wanted to do the following month. That means that those two months of virtually very, very little revenue indeed in that business in the U.K. last year, where at the moment we're seeing good numbers. Again, that should mechanically help our public affairs business. We're also seeing now in France, as the situation potentially stabilizes, some return.

We have a new management team in the U.S. business who are very energetic, looking for all sorts of opportunities outside the federal government, for example, with the states. We should see improvement in our public affairs business during the year.

Dan Lévy
CFO, Ipsos

On FX, actually, we obviously do not do forecasts about FX because usually it is just impossible. The best model that you can have about that is basically random walk. It is even more true in this environment, obviously. It is true that we have seen in Q1 a positive FX effect linked to the dollar because the dollar appreciated in Q1 before the announcement about the trade. Obviously, since then, the dollar has depreciated, and you can imagine that if it continues, obviously, that will have a negative impact on FX on our top line. This is obviously not something that we can forecast. The only point I would make to finish on that is that obviously the impact on the margin at the end of the day is very limited because most of our costs are in local currencies.

The movement that you can see on the foreign FX on the top line, obviously, is not the case on the bottom line.

Conor O'Shea
Head of Media, Kepler

Okay. Very clear point. Can I just follow up, Ben, just on your comments on public sector? Was there any sense that in the citizens' activity in Q1 was the month of March noticeably worse than the average for Q1? Also, in your comments on the U.K., I understand the comp effect, which should help, but I think the U.K. government is also looking for another, I do not know, EUR 40 billion of savings to reduce the deficit. Are any of your activities in kind of in jeopardy because of that, or are they targeted at other aspects of spend?

Ben Page
CEO, Ipsos

I think there is obviously always uncertainty. What I would say about our business and what we do for governments is that a key part of it is helping them understand the return on investment of the money that they spend. As the British government, part of our growth is reflected in the British government's investment in research, which is considerable. What happened, interestingly, in the period from 2010, when we had, of course, the David Cameron government with massive austerity program, quite different than what we are currently having, was that, yes, of course, to start with, there were a reduction in spend.

Once they started to understand and had clarity about what they were trying to do, spend actually rose because they need to use the tools that we provide, and particularly our evaluation business, which is not about doing opinion polls, but is about understanding what would happen if we built a new bridge in this place. Britain, of course, is desperate for growth, like many countries, but the British government, in particular, talks about nothing else. To understand the impact of different investments that they might make in a steelworks, in a road network, in a rail network, one of the things that they do is use us to assess the likely economic impact. It is a key part of our business.

Kelly Beaver, the leader of our U.K. business, was hired over a decade ago from a consultancy precisely because of her experience in that space. I think there is uncertainty, and the government is being blown around by global events like most governments. We can see we are feeling reasonably positive about demand for some of these key services.

Conor O'Shea
Head of Media, Kepler

Very clear. Specifically for the Q1, March, the decline in that.

Ben Page
CEO, Ipsos

To be honest, we're not really looking at reporting on monthly figures for the many different parts of the business. Again, there's nothing there to worry me, shall I say.

Conor O'Shea
Head of Media, Kepler

Okay. Okay. Very clear. Thank you, Ben.

Operator

The next question is from Louise Wiseur of UBS.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

Hello. I've got three questions, please. Just going back to your citizens' part of the business, where it was down 14% in the quarter, how much of the drop do you think was linked to the kind of U.S. government cost-cutting program, and how much to the U.K. and France, where you actually expect an improvement in the coming months? The second question is with regards to the U.S. new management. Obviously, they've been in place since May 2024, so almost a year now. Any update that you can give on the key takeaways from the management and the actions that the management has been taking in order to improve the business? The last one, just around AI, any updates you can give around the competitive environment?

Have you seen maybe a change or pickup in terms of investments from your competitors or in terms of the solutions that they've been putting out there?

Ben Page
CEO, Ipsos

Okay. On the citizens, the large part of that decline is driven by the U.S. Actually, some of it is a comparative effect from before we got new management into the U.S. business. Some of these major contracts that they lost last year are now showing up in the revenue of this year, if you see what I mean, in the comparison. I think we're confident that the new management team knows what they're doing. Our U.S. actual business for the federal government is actually smaller than our business for the U.K. government, for example. There is some risk there, but I think most of what we're seeing in those numbers is actually things that have happened in the past showing up in the revenue rather than any new issues.

We are, again, cautiously optimistic about the new leadership team in the public affairs business in the U.S. really focusing in on all of the demand to understand what's going on inside the U.S. and how U.S. voters, in particular, are reacting. Of course, we can see governments around the world needing to spend money, wanting to drive growth and protect citizens in an uncertain environment. Again, we think that means that one could be positive. On the U.S. management, they have been meticulous, and we've just spent the rest of this week here in Paris with our U.S. management team going through their plans.

I think it's fair to say that we have a more detailed assessment of the situation of the U.S. market as a whole and, importantly, of our opportunities and what we're focusing on than I have seen inside this business for a very long time. Again, uncertain environment, which means caution, but I'm confident in what the team are trying to do, and there are some real opportunities there for us in the United States. One challenge, in fact, because of the number of opportunities, is choosing exactly where to invest and what to focus on, but we will do that. On AI, I mean, every single business talks about AI these days. We are just, and there are lots of different products. I think the key point, of course, is to be absolutely systematic.

We have moved from, and this is, we are using a service, Ipsos Facto , that we built that did not exist two years ago. Of course, what we are saying is that, and what I can see is that we need to be absolutely disciplined. I mean, it is fine to talk about exciting new announcements and new tools, important then, they are important and attractive to clients. Fundamentally, in terms of what is going on, is for professional services like Ipsos, I think, is making sure that you systematically, in a disciplined way, look at your production processes and look at each stage of the production process and work out where you can apply AI to save time, to enhance quality, and to improve, of course, the value that we are able to provide to clients.

That is where I can see we're now starting to really, really focus in on there are some parts of the process that, in terms of developing questionnaires or developing reports, that we can see literally things that would have taken days and sometimes weeks being reduced to hours and minutes. That is what we're going to focus on. They need to be robust. They need to be widely adopted. That is what we will be doing in the coming months and years.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

Sorry, just on this, your competitors, have you seen maybe them kind of pick you up in terms of the solutions that they provide?

Ben Page
CEO, Ipsos

Yeah. I mean, I think.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

My feeling was that you were slightly ahead, but.

Ben Page
CEO, Ipsos

I mean, I think we still believe that we are in the lead in terms of adoption, and our clients tell us that. There are many, and this is, as you know, from studying this market, there are literally thousands of smaller competitors all offering individual solutions. We are not seeing any sort of change in our win rate or anything like that as a result of AI or one individual competitor stealing share because they'd got a new AI tool. We simply aren't seeing that. It is a very competitive marketplace. Clients are always interested in better value for money. That's a traditional part of this industry.

I think one of my internal mottos is only the paranoid survive, but we just want to be very, very focused in being disciplined in getting those productivity gains to our shareholders, to our customers as quickly as possible, but in a disciplined manner. I'm not sort of jumping around every time somebody else says they've got a new AI tool.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

Thanks.

Operator

The next question is from Anna Patrice of Berenberg.

Anna Patrice
Director, Berenberg

Yes. Hello. Good morning. Thank you for the information provided. A couple of questions from my side. First, if you could elaborate more on the possible BVA acquisition. When you expect it to be closed, why the timing right now? Why the owners of the company want to exit? How do you think it can improve? If you think, how do you think you can benefit from this acquisition? Obviously, how much do you think you'll be paying for it, if the management or the founders of the companies are going to stay there or not? That is on the acquisition side. On the current trading, because you do have the build of three to four months, and you said that the order book is encouraging.

If we look at the Q2 trends, obviously, ahead of the Q1, you have flagged that there will be high comparison basis, that the U.S. will be improving, but more in the second half. What would you say about the Q2? There is still a bit of high comparison basis because Q2 last year was relatively good, depending where, especially in Europe, not everywhere. Would you expect small decline again in the like for like, or do you think there will be returning already to growth in Q2 2025? Thank you.

Ben Page
CEO, Ipsos

Okay. On BVA, I mean, there's some great nuggets, golden nuggets inside that business. It's a business with a culture that is complementary to Ipsos. In some ways, it's similar to the GfK acquisition that we successfully did in 2018, where we took part of GfK. There's some great people there. We've bought over 100 companies in our history. In fact, we've done, I think, 15, 16 acquisitions in the last year or two just at Ipsos recently. We know what to do. We know that we need to integrate people. We need to get the teams working together. The benefits for us are, of course, first of all, greater scale and the ability to mutualize cost over a greater scale. We don't need two French finance directors when there's only one French business rather than two separate businesses, as just one example.

The other thing I think is some of their key strengths. Their PRS IN VIVO business is one that we've long been interested in, which is one of the world leaders in pack testing. It's a very specific discipline, and it's something that we can add into our portfolio of services for our clients very effectively. Whereas, of course, BVA is only in France, Italy, and Britain in their business, we can now roll this out across our network of 90 countries. That's hugely attractive. There's also some great teams working in government in areas like mobility, again, which fits very nicely with our business in luxury, where they can strengthen our nascent offering in that space. Overall, we think it's a win-win. I think for them, it gives them certainty.

The reason my old company, MORI, joined Ipsos in 2005 as a British business with a few global entities attached to it was simply that we could see that we need to join a strong global champion like Ipsos in order to reach our potential. To be honest, I think that's exactly the same with BVA. We know how to do this. We know how to make it work. We've done many similar acquisitions in the past, and we can see a clear path to improved margin for that business, but also actually for BVA people listening, a whole range of opportunities across the network. Q2 guidance, I think it's just too early in Q2 to start providing guidance on a specific quarter. Dan, I don't know if you want to add to that.

Dan Lévy
CFO, Ipsos

I think we stick to what we explained before, which is that the order book at the end of March for the rest of the year is encouraging. The order book that we see at the end of March is completely consistent as a share of revenue with what we see in previous year in terms of percentage of acquisition of the revenue. We are comfortable with the guidance as is. Obviously, we also know that, as we said, the shape of the year was going to be lower in Q1 and then improvement during the course of the year. Given the level of uncertainty that we have on the market, it's difficult to say more.

Anna Patrice
Director, Berenberg

Okay. Can I just follow up on the IN VIVO? My understanding was that there was acquisition in the U.S., so you have to combine PRS IN VIVO, but then there was some divestment in the U.S. following the bankruptcy, right, or before the bankruptcy of BVA. What exactly is left?

Ben Page
CEO, Ipsos

Yeah. There's another business. Okay. There's another business called Behaviorally, which is a digital-only product testing business. Their business effectively split because the U.S. part became Behaviorally and the rest was left as PRS IN VIVO at the time of their restructuring during the pandemic, of course. There is that competitor. Our geographic footprint, our resources, without being disparaging of any competitor, are obviously much, much greater. We're quite comfortable with the competitive position. As I say, we intend to roll out our PRS IN VIVO solutions once we've completed the acquisition, which I think you asked about, which will probably be late June because of the competition rules. We're comfortable about that.

Anna Patrice
Director, Berenberg

Okay. The management of the same of BVA.

Ben Page
CEO, Ipsos

Yeah. I mean, one of the things that we know is that these are all, including our business, they're all people businesses. We have made clear arrangements for the founders of BVA to stay involved and stay committed for years after the transaction completes. Of course, the key thing in any deal like this is to ensure that you keep the great people. Again, we're very experienced in doing that. We want to show people there is a positive for all their senior people, there are great opportunities and roles, and in fact, on a bigger geographic footprint. We have so many stories that we can show and examples of other acquisitions that we can introduce them to. People like I&O in the Netherlands, where we're now number one in the Netherlands, and a great business joining us and finding a home at Ipsos.

In the research community, one of the things Ipsos is known as is the home of researchers. We remain the global leader that is run by researchers rather than accountants or anybody else. In terms of being an owner for BVA, I think they're in the best possible hands. I think that's important for the management. We're extremely conscious of that in terms of how we approach integrations.

Anna Patrice
Director, Berenberg

Okay. Maybe the last question on the BVA. The company filed for insolvency back in 2020, but it seems that back at the time, Ipsos was not interested in acquiring the company. It seems that the management has actually fought quite a bit to get the control of the company. Why is Ipsos now interested and why does the management want now to sell the BVA?

Dan Lévy
CFO, Ipsos

This was at the time or in the context of the global pandemic and what happened with BVA at that time. Now things have changed in terms of growth, particularly. This is a growing company. This is a great brand. We do believe about the brand BVA in France, the brand in Italy, DOXA, is extremely strong as well. The pack testing work that they do is world-class. We do see a commercial synergy about that. Between that time and now, the company was actually quite successful over the last few years. I think that's the right moment to do it.

Ben Page
CEO, Ipsos

The other thing I'd say for the management, this offers the opportunity to actually address any investment needs that they have because we've probably got a we're a bigger company, so we have more capacity to help them grow. We offer them the opportunity to go into more markets, and we offer their people opportunities across our network. I think for all those reasons, to be quite honest, they're exactly the same as when my old management team at MORI made the decision to choose a partner to globalize with and to become part of the Ipsos network. For us at the time, choosing Ipsos was a no-brainer, and I hope that's been the same for the BVA management.

Anna Patrice
Director, Berenberg

Thank you.

Operator

The next question is from Marie-Line Fort of Bernstein.

Marie-Line Fort
Senior Analyst of Mid and Small Cap, Bernstein

Yes. Good morning. Thank you for the presentation and to have answered to a lot of questions. My last question is about China, and we are talking about start of recovery. Are you seeing any signs of improvement there? Any comment on the trend that you're looking on there in China?

Dan Lévy
CFO, Ipsos

China so far, I mean, before the trade issue and story, China is more a story about macroeconomic context. Obviously, we are number one in China. We have a very successful team in China. We have overperformed the market in 2022 and 2023. We do not have the numbers for 2024, but we do believe that we have overperformed the market. The market is shrinking because of the macroeconomic context. I think before the story of the trade tariff, there were structural issues with the Chinese economy, obviously, high unemployment with young people, real issues about the real estate sector, which have some wealth effect on consumption as well. There are questions about consumption, particularly by the middle class as well, and whether the Chinese government would or not do some fiscal policy to reinforce growth.

I think there are structural issues in China, which explains basically the performance that we have in China despite the fact that we have a very strong team. Now, the question is, will the Chinese government implement some fiscal policy, which they have been speaking of for a lot of time, but they have not really done it so far. I think everything now is new with the trade tariff fights with the U.S. For the time being, we do not see significant improvement in China coming within the next few months, I think.

Ben Page
CEO, Ipsos

Having said that, I mean, I spent a week in Shanghai with the teams there recently, and I think they are engaged in hand-to-hand combat on a daily basis to grow that business. They are adapting their strategies to the market that they find themselves in, which is very competitive. There are, interestingly, of course, because China's trade is going to grow outside the United States, all sorts of demands from manufacturers in China about understanding new markets. That is where Ipsos, being part of Ipsos for our Chinese business, is hugely important because there are many businesses that now can see opportunities. I was just talking to our country manager there earlier this week, and of course, he is saying, well, actually, some people can see opportunities. As you have seen in the data on consumer attitudes to China globally, they are becoming more positive.

Allies are questioning supply chains involving the United States simply because of what is happening. China is perhaps repositioning itself, and there may be some opportunities. I would reiterate Dan's very sensible caution. At the same time, I have complete confidence in our team to take advantage of any opportunities that come their way. Possibly, President Xi will decide that now is the time for some really significant stimulus, but we will see.

Marie-Line Fort
Senior Analyst of Mid and Small Cap, Bernstein

Thank you.

Operator

The next question is a follow-up from Conor O'Shea of Kepler.

Conor O'Shea
Head of Media, Kepler

Yes. Thank you. Just one follow-up, Ben, on your comments on AI. When you mentioned using synthetic data and synthetic panels and so on to reinforce insights and so on, does this development in general increase the risk of new entrants, or do you need the sort of historical datasets that you guys have on surveys and so on to be able to develop such synthetic data and panels?

Ben Page
CEO, Ipsos

I think the more basically, as you've seen in the development of the AI industry generally, there are huge costs involved in hoovering up as much information as possible. That's been a feature of the AI industry in the last 18 months or so. When it comes to research, being a company in 90 countries, we have a 50-year now, we're 50 in October. With huge amounts of historic data, which is proprietary, is a massive advantage. There are datasets that are available publicly, open-source data, but we have access to all of those and, of course, vast amounts of our own proprietary internal data. I think those things do present an advantage as well as the network effect that a company like Ipsos would have compared to a smaller new entrant. Remember, there are always new entrants in this industry.

One of the features of this industry is new arrivals saying that they're going to completely disrupt and destroy the major companies. That's basically the natural state of affairs in the market research industry. It's been like that for our entire 50-year history, to be quite honest. Having the data to train the models on, I think, is hugely important. That is something that gives me real confidence in the opportunities that we can see. We're already building synthetic data and AI into some of our solutions on things like advertising testing. We can tell you without speaking to anybody how an ad is likely to perform based on all of the tens of thousands of previous tests that we've done on other ads, as just one example, or looking at innovation ideas. I think having the data does matter.

That is something that, of course, we are very conscious of in terms of how we use it, the protocols around it, and above all, providing people with security, which is one of our number one priorities.

Conor O'Shea
Head of Media, Kepler

Very clear. Thanks, Ben.

Operator

We have a follow-up question from Louise Wiseur of UBS.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

Thanks. Just going back to the BVA Family, you mentioned the revenue. What is the current margin and how margin diluted it would be on the group?

Dan Lévy
CFO, Ipsos

Okay. We do not communicate on the current margin, but what is clear is that the current margin is significantly lower than the average of Ipsos. We have a very good track record. We have integrated more than 100 companies in the story of Ipsos over the last 50 years. We know exactly what to do to restore the profitability, which is going to happen within the next 18-24 months. There will be different types of effects. Obviously, there will be commercial synergies, particularly on the PRS IN VIVO, which is, again, a world-class capability that we can deploy to all the broadness of Ipsos clients. That is a strong effect. Obviously, there will be cost synergies about support function, infrastructure, rents, operations, etc. We are also going to be, to an extent, rationalizing the structure. There are a lot of different legal entities.

There is a collection of things that we can do to restore profitability. This is going to be happening within the next 18- 24 months to come back to the average of the group.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

Thanks. What would be the impact then for this year on your margin?

Dan Lévy
CFO, Ipsos

In 2025, I mean, if you make the assumption of an integration, that would be probably in June or July, depending on the competition authority decision, it would be around 30-40 basis points down for 2025.

Louise Wiseur
Director of Pan-Euro Small and Mid-Cap in Equity Research, UBS

Thanks.

Operator

The final question, gentlemen, is from Anna Patrice of Berenberg.

Anna Patrice
Director, Berenberg

Yes. If we can go back, please, to APAC region. My understanding was that in Q1, sorry, in Q4, the slowdown was also driven by India. Overall, last year, the APAC region was quite volatile in terms of their like-for-like growth. What is going on in other regions in APAC apart from China, and what is the outlook there? Thank you.

Ben Page
CEO, Ipsos

You're right. You're right to talk about India because there is one client, which recently, the client recently changed its chief executive and therefore its strategy. That has had a major impact on our Indian business. I mean, they've been diversifying away from this one major client, but it's certainly having an impact. It's coupled with, in India, a slowdown in central government spending, which has impacted our public affairs business. Again, I've been spending some time with the Indian management team looking at how we address that. India is a particular challenge in that space, and we will obviously need to look at what other changes we need to make. It's coupled with China being low growth or no growth. That's a key part of what's going on in APAC.

There are some uncertainties in some of these markets, partly because even before the tariffs were announced, you can see it is not all plain sailing, I would say. Having said that, I was in Singapore and Malaysia recently. Really interesting opportunities in some of these markets. It is very, very mixed, but India and China are probably the heaviest weight behind the numbers that you are looking at at a regional level.

Operator

Gentlemen, there are no more questions registered at this time. Would you like to make any closing remarks?

Ben Page
CEO, Ipsos

Thank you, everybody. Obviously, there's the AGM, and then, of course, we'll talk again in July. At that point, we'll update you on the profile of the revenue and the profitability, etc. We look forward to seeing you then. You know where to find us. Thank you very much.

Dan Lévy
CFO, Ipsos

Thank you.

Powered by