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Earnings Call: Q4 2021

Jan 20, 2022

Operator

Good day, and welcome to the Entain plc Q4 2021 trading update call and webcast. There will be a short presentation during which participants will be on mute, and then there will be an opportunity for questions afterwards. For now, I would like to hand the call over to Chief Executive Officer, Jette Nygaard-Andersen. Please go ahead.

Jette Nygaard-Andersen
CEO, Entain

Thank you. Good morning, everyone, and thank you for dialing in today. As always, I'm joined by our Group CFO and Deputy CEO, Rob Wood, and our IR team. Now, let me start with a summary and some highlights of our performance, and then thereafter I'll pass to Rob for some details on our trading during the fourth quarter. Entain is a consumer-focused growth business, and we continue to make progress on our ambition as a global leader in betting, gaming and interactive entertainment. Our online revenues are 40% larger than two years ago, and by focusing on the consumer, delivering great products as well as new exciting experiences, we have seen our actives grow by 25% in 2021.

The four acquisitions we did during 2021 saw us not only further expand our global footprint, but also take the first steps into the exciting world of esports and skill-based wagerings. Our retail business is emerging from the COVID restrictions from a position of strength, and we continue to make excellent progress on our ESG agenda. I'm delighted that our Entain platform has delivered an excellent 2021 performance with the group NGR up 8% and online NGR up 13% across the year on a constant currency basis. As you know, the fourth quarter lapped very strong growth numbers last year. However, our online performance was better than expected. While this represents a pause in our quarterly consecutive double-digit growth, our two-year compound growth rate online was a strong 14% in the final quarter.

This growth is consistently coming from across all our major markets, with our core businesses outperforming their underlying markets. As you heard from the BetMGM team yesterday, BetMGM continues to go from strength to strength. Revenues for the year were well ahead of expectations earlier in the year, gaining excellent traction in both iGaming and sports betting, and we have cemented our position as the number two operator with a 24% share for three months to November in the markets in which we operate. 2021 has been fantastic for BetMGM, and I am very pleased with what the team has achieved, and yet we are still only in the early stages of the market's growth journey. The underlying customer dynamics are better than expected, and acquisition costs remain in line with our long-term expectations.

We continue to anticipate that the business will be EBITDA positive in 2023, and together with the latest estimated parent investment of $450 million for 2022, the Entain technology and capabilities continue to provide BetMGM the engine for growth to win in this exciting market. If we include our 50% share of BetMGM's revenue, our total revenues for the group this year would be up 15% on a constant currency basis. Underpinning Entain's secular growth dynamics and the opportunity to more than triple the size of the business is our drive and focus on our customers. We are adapting our business to not simply meet their changing needs, but to evolve alongside them as trends and ecosystems of the future emerge.

By expanding their experience with us, we can leverage the powerful flywheel effects that will widen our appeal to a broader customer base, lower acquisition costs, and increase revenues. Sitting at the heart of that exciting future, but also spearheading it, is innovation. We have committed to invest GBP 100 million into innovation to drive the development of products and experiences for our customers of the future, and we'll be sharing some more news on this in the coming weeks. In addition, we are investing further in esports with plans to launch our first esports products later this year. Our commitment to sustainability is core to our strategy, and we made significant progress across our numerous ESG initiatives during the year, many of which we highlighted at our first Entain Sustain event in November.

Globally, we lead the industry on responsibility with revolutionizing player protection at the core of our approach, and we continue to make great progress with that, with both the real-time customer interaction trials and the international rollout well underway. I am delighted that our efforts have been recognized with Entain awarded Operator of the Year by EGR and Socially Responsible Operator of the Year at the SBC Awards North America. With that, I'll hand over to Rob.

Rob Wood
Group CFO and Deputy CEO, Entain

Thank you, Jette, and good morning everyone. As Jette said, I'm delighted to reiterate that our business continues to perform strongly. The consistent momentum seen through 2021 continued in Q4, with the quarter coming in ahead of our expectations. Starting with retail, NGR for Q4 was up over 60% year-over-year, but more tellingly, retail demonstrated its incredible resilience by achieving our target of getting to within 10% of pre-COVID levels by the end of the year. Italy and the U.K., so our largest retail estates, they were both down around 5% like for like in Q4 compared to Q4 of 2019. Down only 5% versus pre-COVID numbers, which is a fantastic result. Turning to the online business, as we flagged previously, the strong Q4 comparable from 2020 was always going to be tough.

Pleasingly, the -6% that we delivered was better than expected. For context, that -6% equates to 14% growth on a two-year CAGR basis. Q4 was still in double-digit growth on an underlying basis, and that 14% CAGR rises to 19% CAGR if you adjust out Germany. Back to year-on-year now, and the volumes were broadly flat in the quarter with both sports wagers and gaming revenue holding up well against the lockdown-boosted prior year. As expected, sports margin was down against a tough comparative. However, our Q4 sports margin was still good at 11.9%, which is at the top end of our 11%-12% expected range.

While there were some customer-friendly results, particularly at the start of the quarter, as was well aired in the market, we're a global business with geographic diversity, and results tend to balance out for us over a quarter, as was the case here. As you consistently hear us say, the growth in our business comes from all around the world, and in Q4 we saw excellent performances, in particular across Australia, LATAM, and the Baltics. In Australia, we delivered another strong performance in Q4. 2021 saw the fruits of its reinvigoration really start to drive the business forward as its high quality and differentiated offer continues to gain market share while also maintaining margin discipline. Our business in Brazil continues to be market leader. Ahead of new regulation expected later this year, the market has become increasingly competitive and crowded.

However, we continue to believe that we outperform other operators, in particular due to the strength of our brands and operational expertise. In the Baltics, Enlabs has ended its first year as part of the Entain group on a high. It's performing really well, rolling out new products and new games, and expanding into new local markets as well. Over the full year, 2021, all of our territories saw double-digit growth, with the exception of Germany and the Netherlands, where new regulations are in force. In Germany, we have now lapped the tolerance policy and trading continues much as I've described it before, with outperformance versus our original expectations in sports, but still suffering from a lack of enforcement within gaming.

We continue to be excited by the long-term prospects for the German market, and we look forward to gaming licenses being issued and accompanied by better policing of the market in due course. As well as being geographically diverse, the quality of our growth continues to be high, with actives across our business up 25% year-on-year, and FTDs were also ahead by a similar level. I'm not going to go into more detail on BetMGM now, as Jette has touched on it already and you heard from Adam and Gary yesterday, but of course, we'd be happy to pick up anything during Q&A.

In summary, a robust performance in Q4 saw the group deliver another strong year in 2021, and we've been able to narrow the range on expected EBITDA for the year to GBP 875 million-GBP 885 million, which puts us ahead of expectations. With that, I'd like to hand the call over for Q&A.

Operator

Thank you, sir. If you would like to ask a question, please signal by pressing star one on your telephone keypad. If you're using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. Again, press star one to ask a question. We will now take our first question from James Rowland Clark from Barclays. Please go ahead.

James Rowland Clark
Equity Research Analyst, Barclays

Hi. Good morning, everyone. I've got a few questions, please. Just firstly on the well discussed topic of inflation across the leisure and retail space. I just wondered if you're seeing inflationary pressures in your online and retail labor force and whether you think that might be a drag on profitability in 2022. Secondly, just on your online actives that were up 25% during the year, I wondered if you could perhaps give a little bit of shape of that during the year and also how U.K. actives trended in Q4.

Then my final question is just on the additional GBP 25 million of spend on new investment opportunities. Could you maybe provide a little bit of color on where that spend is going and how you're targeting that spend? I suppose further out, should we be thinking of a higher investment in new opportunities? Or do you think that would perhaps pay back quite quickly? Thank you.

Jette Nygaard-Andersen
CEO, Entain

Thank you and good morning to you, James. Let me take the last question first, talk a little bit about our new opportunities in esports and h and you back to Rob for the actives during the year and talk a little about inflation in retail. The way to look at the GBP 25 million that we're talking about investing into our new opportunities, that's really start-up costs for our esports investments. As you heard talk about, we expect to launch our first products in esports during this year. It's really investment into building a new market where we see significant growth opportunities. That's how you should think about the GBP 25 million. Rob, can I hand over with the actives and give a little bit more flavor on that and any inflationary comments?

Rob Wood
Group CFO and Deputy CEO, Entain

Yeah, absolutely. Maybe I can just add one point of clarification on the new opportunities. This is investment, as Jette has said, but because it represents start-up losses as we're launching Unikrn, which we're hugely excited about. You've heard us talk about the esports opportunity and the value we think we can create there. But because it's start-up losses, we do have to account for it as EBITDA. But when it comes to valuation, you know, we're reporting it separately, because clearly that has a different methodology attached to it than the rest of the group. Onto inflationary pressures, and we're mostly talking about the U.K. here because of the franchise model elsewhere.

In the U.K., we've got a, o ur business model is quite well protected, so most of our material contracts, they're either linked to revenue share, particularly in the case of content costs and hence are immune, or they're long-term in nature, so rent would be an example of that. Wage inflation is a big area, but actually, while National Living Wage is rising at a high level, we've taken the decision this year to go beyond National Living Wage and we've announced to our colleagues that from April, we're going to be paying GBP 10 an hour, which is a great result for our colleagues. What that means, though, is that inflation is fully controlled. It's within our forecasts and we don't expect any surprises.

The retail team have got a great history of cost control. We don't expect any additional pressures there or any surprises. When it comes to actives for the year, we still exited the year with a good run rate. I mentioned it was 25% across the full year. It was 20% in Q4. And good numbers throughout really. You asked specifically about U.K. If I look at U.K. sports brands, it was over 30% actives growth in Q4 as we continue to focus on the mass market, the broader audience, and those strategies bearing fruit when it comes to actives growth.

James Rowland Clark
Equity Research Analyst, Barclays

Thank you. There was one sort of additional small question in that, new investment opportunities, which was how to think of it beyond the start-up losses in terms of payback.

Rob Wood
Group CFO and Deputy CEO, Entain

Shall I take that?

Jette Nygaard-Andersen
CEO, Entain

Yeah.

Rob Wood
Group CFO and Deputy CEO, Entain

Thanks for the reminder, James. The way we're thinking about it is this is a soft launch. We're handpicking a few territories. It's a trial, a learn and iterate, you know, we would envisage then launching into new territories as we head through 2023 and beyond. Really what the shape of the P&L looks like, it's a little bit akin to what we're seeing in the U.S. at the moment as we go into more and more states. You know, there may well be a curve until the first launch territories start to become profitable. Really the shape of that curve is going to depend entirely on how successful the product is.

You know, if it's going fantastically well right from the beginning, you may well see us accelerate the launch, and hence a sort of steeper curve, if you like. Otherwise it might be more gentle, and therefore it's a bit of a drag across the 25 for the next couple of years. So really too early to tell on that one, James. We'll update more on our plans for Unikrn in particular in March. No doubt we'll keep updating on progress on future results calls.

James Rowland Clark
Equity Research Analyst, Barclays

Great. Thank you very much.

Operator

We will now take our next question from Ed Young from Morgan Stanley. Please go ahead.

Ed Young
Equity Research Analyst, Morgan Stanley

Good morning. Three for me, please. First, perhaps for Rob, on online growth. Obviously a very good result in Q4 and, you know, note what you said about the two-year stack as well. Could you perhaps just give some general thoughts and color on your view at this stage and what we should expect for online growth next year? Perhaps some of the puts and takes. The other two are both on markets. First of all, on Canada, do you have any view on timing? Then obviously Bwin is already active in that market, as you flagged before. Should growth there accelerate, perhaps EBITDA less so with marketing? Just any thoughts on what we should expect from Canada in terms of timing and quantum?

Then finally, you touched on it in your remarks, Rob, but Germany, do you have any views, you said in due course. Do you have any view on when sports licenses might be granted or when North Rhine-Westphalia might decide upon and license its licenses? Thanks.

Jette Nygaard-Andersen
CEO, Entain

Thanks, good morning. Good morning to you, Ed. Let me take Canada first and then hand back to Rob. Listen, as you said, we're already in Canada, and we are waiting to To get a license there and speaking to the regulator. We don't have a date yet. Hopefully it will be soon that we can go ahead there. Nothing really more on Canada. As you said, we're already there. We're waiting for us to be able to get the license and invest into that market. Rob, for you on a little more flavor on the online growth this year, and I forgot the last one. Hope you've taken a note on that.

Rob Wood
Group CFO and Deputy CEO, Entain

Yeah. I did, yeah. Yeah, licensing, don't worry. I've got it.

Jette Nygaard-Andersen
CEO, Entain

Germany licensing.

Rob Wood
Group CFO and Deputy CEO, Entain

On Canada, I'd just add it's not just Bwin, of course. bwin there from a sports brand perspective, but also PartyCasino, PartyPoker are also brands that we think will do well in the new environment there. Onto online expectations next year. We'll guide more fully in our March results, 3rd of March. But to give a flavor for it, you know, we've just come out of Q4, a really tough comparative because of lockdowns in the prior year, because of strong margins in the prior year. Actually, if you look, Q1 is really quite a similar story. Q2 should improve as some territories were coming out of lockdown, but it was still very strong margins in Q2.

What we've seen in Q4 just gone, I can expect more of the same in Q1 and Q2, obviously loss of Netherlands as well for the first half of the year. I would anticipate a similar story through the first half of this year. Then as we get to the second half of this year, hopefully we'll have the Netherlands back, we'll be fully lapped, all lockdowns or materially so anyway. You know, let's hope we're back to some form of normality. What does normality mean for Entain online? It means double-digit growth. In summary, I would expect, you know, a continuation of just single-digit decline in H1, followed by, touch wood, double-digit growth in H2. Hopefully that answers the question.

On to Germany. I haven't had a chance to read your note this morning yet, Ed, so maybe I'll learn more in that note. From a gaming license perspective, I'm not aware that there's a timing on it, but it is, we hope, first half of this year, we hope it'll be coming soon. Therefore, as I said in the opening commentary, we hope that enforcement will gradually improve from there. Not aware of any change to the regulations around sports. I think your note this morning, actually I read the summary, concluded much the same. Did that answer the question on Germany, Ed, or was there something else?

Ed Young
Equity Research Analyst, Morgan Stanley

It did and apologies, Jette, for asking such a forgettable third question. Thanks both.

Jette Nygaard-Andersen
CEO, Entain

Sorry about that, Ed.

Operator

We will now take our next question from Kiranjot Grewal from Bank of America. Please go ahead.

Kiranjot Grewal
Director and Equity Analyst, Bank of America

Hey, morning guys. Just a couple from me. Firstly, you were saying that bar a couple of special cases, all territories booked double digit growth, which is a great result. How did this growth compare to market growth? Essentially trying to understand the split between underlying market growth and you winning market share. Just secondly, on the U.S., we've heard a ton of money being thrown at free bets by some of your peers. In the States, where we've seen that step-up of spend and potentially a subsequent pullback, how has that impacted the BetMGM business?

And then just lastly on M&A, there's still a lot of M&A happening in the market, including by some of your peers. Surprised not to be involved in the last few months, but in some of these deals. Could you perhaps talk through what the key attributes are for your M&A targets and whether you're happy with the current leverage position to look at more opportunities? Thank you.

Jette Nygaard-Andersen
CEO, Entain

Thanks, and good morning. Let me kick that off, and then maybe Rob, you end off talking a little bit about our leverage and our ability to fund our M&A. Your first question was around growth in our markets and you're right. We're very pleased that the growth that we saw basically came from all our major markets, as Rob said in his introduction. In those markets, we are growing ahead of the competition there. Quite pleasing and obviously that also runs into our active numbers that Rob just talked about.

Now when it comes to spend and what we've seen in the market in the U.S. recently, in terms of let's say a spending blitz from a number of the operators there, I think the team talked about that yesterday on the BetMGM call. We are seeing it stabilize somewhat. When it comes to our long-term expectations on where the CPA will go, we remain of the view that we'll see it trend towards the target that we've set in our predictions around $250. But listen, we've seen a lot of other operators spend a lot of money. I'm sure you've seen some of the offers and the promos that are out there in the market right now.

What we constantly say is that we invest in the markets. We're definitely in there for the growth now, but we're also doing it with a return in mind. We're investing smartly. We're very pleased to see that, for example, in Arizona, we're actually performing extremely well and some of the other operators that we are really holding our own there. We do expect, and we have seen, the last couple of weeks that it has stabilized somewhat and come down a bit. We will see how that plays out going forward.

We should expect I mean, it's all as expected, and we should expect that every time you have a big state coming online, as for example in New York, you will see somewhat of a spending blitz. But all as expected really, and that's what we have in our model when we laid out the guidance yesterday. Now when it comes to M&A, we did four M&A, sorry, four acquisitions, this year and have a very healthy pipeline. So we also expect to do a number of acquisitions this year. And we're focusing on a couple of bigger ones supported probably with a number of roll-ups. This is a big focus for us.

You know, we have proven that we are both good at acquiring, we're good at finding good teams, we're good at integrating, and we're good at buying at the right time and at the right price. That's top of our agenda. You should certainly see us continue to invest in this year also. Rob, do you wanna comment a little bit about our ability to invest and leverage overall?

Rob Wood
Group CFO and Deputy CEO, Entain

Yeah, happy to. I mean, I think you hit all the key points on all of those questions. But our balance sheet remains healthy. The year-end leverage number is broadly as expected in the mid-2s, so no surprises there, which means we've got a lot of capacity to do material M&A. As Jette said, we did four deals last year. We've before that been averaging around one a year, so it is a step up, albeit they were smaller deals and, you know, we hope to do similar numbers, potentially with some bigger deals during 2022. The only thing I'd add on U.S., if I may, is in highly competitive and intense, as Jette has said, all as expected.

We're pleased with how sports betting market shares are holding up. You know, when I look at the three months to November, our market share in online sports betting was 18%. And when we last reported the three months to August, it was 17%, so we actually gained a point. And as always, if you take the 18%, if you take out the states where we were late, New Jersey and Pennsylvania, the 18% grows by 5 points to 23%. I think the message is so far so good in terms of absorbing the intensive environment and maintaining market shares.

Jette Nygaard-Andersen
CEO, Entain

Yeah. Maybe just add to that.

Rob Wood
Group CFO and Deputy CEO, Entain

Yeah, please.

Jette Nygaard-Andersen
CEO, Entain

That obviously, you know, we're all seeing the promotions in the market and talking about the CPAs, but equally important is, of course, how the cohorts develop and how churn rates turn out. There we've also been pleased with the gaming churn rates being better than expected. On the sports side, pretty much in line with expectations. Yeah, while we are seeing hefty competitive pressures, it is really as expected. We will continue to probably see this when we have bigger states coming live. Hope that answered your question.

Kiranjot Grewal
Director and Equity Analyst, Bank of America

Yeah. Just a very quick follow-up. We've been talking a lot about high competition in the U.S. Is it similar in iGaming as well as OSB, or is it slightly less? Is this the differential there?

Jette Nygaard-Andersen
CEO, Entain

Yeah. I think listen, just the sheer fact of more states coming online in sports, more operators there, you know, there's a lot of money being thrown after that, and especially of course in the NFL season. We are seeing competitive pressure there. If you go to iGaming, we of course are very proud of our share there of 30% the last three months to November. In general, yes, I would say that. Listen, we're still seeing a lot of promotions and spent of course in iGaming. There is a lot of attention on the sports side and not the least on the NFL season.

Kiranjot Grewal
Director and Equity Analyst, Bank of America

Okay. Super. Thank you both.

Jette Nygaard-Andersen
CEO, Entain

Thanks.

Operator

We will now take our next question from Monique Pollard from Citi. Please go ahead.

Monique Pollard
Director of Equity Research, Citi

Hello. Morning, all. Thanks for taking my questions. Three from me, please. The first one is whether you could give an update on a potential for a final dividend for your results on March 3rd. Just more broadly, how we should think about the trade-off between cash returns to shareholders versus cash investment and M&A, given the growth stage you're at in the business. Secondly, obviously that MGM update yesterday highlighted significant upside to consensus U.S. forecasts on revenue. Just wondered if you could give some thoughts on whether those higher revenue assumptions are largely being driven by just the market size being bigger than you expected, and you mentioned there, you know, the iGaming churn being better, or whether that's more, you know, share gains have been better than you had all expected.

Finally, just retail performance obviously strong in the fourth quarter. Rob, you mentioned we're within 5% of pre-COVID levels in the U.K. and Italy. Just wanted to understand what we should expect ongoing in terms of any estate rationalization into 2022. Would it be reasonable to think about sort of 200 shops reduction year-on-year?

Jette Nygaard-Andersen
CEO, Entain

Yeah. Hey, good morning, Monique. Let me take the first two on dividend and BetMGM, and hand back to Rob for retail. What we've said on dividend is that the board will discuss the dividend now coming up, so we can update at our full year results call in March. That's being reviewed now by the board. We do understand and appreciate the importance of a dividend to our shareholders. In general, to your question about capital allocation, I mean, we have a number of areas where we want to invest in and we have such a strong opportunity in our underlying growth.

You know, as long as we have opportunities where we believe we can allocate the money with a great return, that is in general what we will focus on. Of course, we keep it under review constantly and discuss our capital allocation, how we do that in the best way. I think if you look back to September where we laid out our new strategy and growth plans, that is really what we are focusing on right now to allocate money into to these great growth opportunities that we see ahead. That was on dividend. Now, when it comes to BetMGM, listen, there's a number of factors, of course, going into our updates.

Mostly I would say that, you know, we looked at our different player economics, and I think the team spoke about yesterday how our player economics were stronger than we had expected. That obviously drives an upgrade in the model. To your second point, it's certainly also about expectation around states coming online. That drives, you could say, our expectations for the year to come. We talked about probably four states that we expect to go live in during the next month. Illinois is a big state. I think there's 9.5 million adults there, so it's a state that's the same size of Pennsylvania. It's player economics, and then of course it's total market.

When we look ahead, of course it's also a function of how the model works. In terms of how the cohorts develop, when we look at the cohorts developing over time, all these factors factor into how we look at revenues going forward. Rob, retail?

Rob Wood
Group CFO and Deputy CEO, Entain

Yeah. Let me do retail in a moment. If I could just add on U.S., you know, where is the outperformance coming from to build on Jette's comments. From a market perspective, it's higher in terms of both volume of players and value of players. You know, that's important when we look at the likes of Arizona, far more FTDs than we could have possibly previously anticipated. That's what gives confidence to invest more into 2022, for example, through capital. Equally upgrade the revenue expectations, because we think there are more players to go after, then player values.

You know, when I think back to the GBP 32 billion TAM that we set last April, we had underlying assumptions in there around of GBP 150 spend per head for gaming, and GBP 90 for sports. We're already at the GBP 150, and these are meant to be the gaming. These are meant to be sort of maturity assumptions. Clearly there's a long way to go. Sports is well along the curve to GBP 90 as well. So both volume of players and value of players is ahead of expectations. Market shares, as Jette has said. You know, we've been pleased. We've not seen much impact from sort of the new entrants, if you like, over the last few months. Early days, but you know, pleased with where we are in a share perspective.

Right, retail estate rationalization going forward. We did, particularly in the U.K., close a material number of shops during 2021. All as expected, including around 200 in Q4, which was in line with the guidance we gave earlier on in the year. From this point forward, given as you said in your question, the numbers are not too far off pre-COVID levels, you know, within 5% now. We revert to BAU really. You know, you can expect sort of low to mid single digit closures going forward as in line with where we were previously.

Monique Pollard
Director of Equity Research, Citi

Understood. That's very clear. Thank you both.

Jette Nygaard-Andersen
CEO, Entain

Thanks, Monique.

Operator

We're gonna take our next question from Gavin Kelleher from Goodbody Capital Markets. Please go ahead.

Gavin Kelleher
Gambling Sector Analyst, Goodbody

Hi, good morning, Jette. Morning, Rob. Just on ARC, I've seen the statement this morning. You say that you're running real-time customer trials there. Can you give us any sort of insight into that? Was there any impact on U.K. growth rates in Q4 because of any sort of responsible gambling measures or ARC measures that you introduced? How ARC will evolve this year, and will that have any impact on your growth rates?

Jette Nygaard-Andersen
CEO, Entain

Sure. Hey, good morning, Gavin. Yeah, that's right.

Gavin Kelleher
Gambling Sector Analyst, Goodbody

Morning

Jette Nygaard-Andersen
CEO, Entain

Morning. As you remember, we rolled out the first part of ARC to all our U.K. brands during, which is now last year. Now we're progressing with the live testing on the real-time model, which is really in the beginning focusing on what we call unusual deposits. That's now in live testing. Listen, it's early days, but the results are pretty much consistent with what the initial testing was showing. That's really, you know, that's really pleasing, and we continue basically to roll out that model.

The second thing that we are doing is that we've started to roll out internationally, and the first step here is just like was the first step in the U.K. to roll out our international markets of protection model for all the major markets, and most of the smaller countries also. That needs to be adjusted for every single market, so both adjusted to local regulation, but also to local, let's say, player patterns and segmentation and so forth. By the way, we continue to add the multiple languages also into the model. We're progressing fully as expected. The initial results are pretty much aligned with what we saw in the initial testing.

Now, when it comes to impact, I think we said it a couple of times, two points here. Firstly, it's simply too early to say anything. Secondly, you should, of course, also be confident that we are doing this very carefully. That's why we're doing so much testing here because it's just crucial that we get these models right, so we target where we are supposed to targeting. Overall, proceeding as planned. The initial results are very pleasing. Too early to say anything about impact on growth as such.

Gavin Kelleher
Gambling Sector Analyst, Goodbody

That's great. Thanks. Just one other question from me. Just on active, the 25% growth you saw on active users last year. Was there any M&A benefits within that that boosted slightly from Enlabs and Bet.pt, for example?

Jette Nygaard-Andersen
CEO, Entain

I can start, and then Rob, you can jump in if you wanna add anything. On the 25, that includes the Baltics. No, sorry, that doesn't include the Baltics. I think, right, Rob? You better take that one. As I recall, it doesn't include the Baltics.

Rob Wood
Group CFO and Deputy CEO, Entain

No.

Jette Nygaard-Andersen
CEO, Entain

Africa either.

Rob Wood
Group CFO and Deputy CEO, Entain

Yeah, they are in there, but the pro forma number would be nearer 20, Kevin.

Jette Nygaard-Andersen
CEO, Entain

Yeah.

Gavin Kelleher
Gambling Sector Analyst, Goodbody

That's perfect. Thanks, Emil, for that.

Operator

We will now take our next question from Michael Mitchell from Davy. Please go ahead.

Michael Mitchell
Director of Equity Research, Davy

Yes. Good morning. Thank you for taking my questions, t wo, if I could. One just on BetMGM and the guidance yesterday, on the 2022 incremental investment of $450 million. I wonder if you could just help us with what that equates to in terms of EBITDA losses in 2022 versus what we saw in 2021. And then second, if I could, another question on your impressive actives growth to 25%. Just wondering, does that include BetMGM or not? Thank you.

Jette Nygaard-Andersen
CEO, Entain

To the last question, it doesn't include BetMGM. These are for, let's call them rest of markets. BetMGM comes in addition to that. Now when it comes to the $450 million that the parents are investing this year, because we can basically look at the numbers and it makes total sense, that we invest more into these new states. What we said is that expected losses for 2022, you should see them probably similar as the losses in 2021.

Michael Mitchell
Director of Equity Research, Davy

Great. Thanks for the clarity.

Jette Nygaard-Andersen
CEO, Entain

Thanks.

Operator

We will now take our next question from Simon Davies from Deutsche Bank. Please go ahead.

Simon Davies
Head of UK MidCap and Online Gaming Research, Deutsche Bank

Yeah. Morning, all. Three from me, please. Firstly, very quickly, when do you think that the BetMGM business hits cash flow breakeven? Do you also think that will happen at some stage during 2023? Certainly in Australia, obviously in 2021, you benefited strongly from extended COVID restrictions and the struggling retail monopoly. As lockdowns lift, do you think you should or we should expect to see some kind of reversal in 2022, or do you think Australia can still grow? Thirdly, slight obscurity on the market of Georgia. Obviously, they've announced increases in taxation and also a number of potential restrictions around age restrictions, deposit limits, et cetera. How do you think that's gonna play out, and what kind of impact could we see in 2022 on EBITDA? Thanks.

Jette Nygaard-Andersen
CEO, Entain

Thanks, and good morning, Simon. Rob, do you wanna take all of them? It's Georgia, Australia, from trading and into next year, and then a specific cash flow question on BetMGM.

Rob Wood
Group CFO and Deputy CEO, Entain

Happy to. Let's do them in order. BetMGM cash flow much the same as EBITDA. Yes, we do expect to reach cash flow positive at some point during 2023. On Australia, you're quite right, in the sense that Q3 in particular had the sort of normal lockdown benefits that we've seen around the rest of the world, so partly around channel shift, partly around sort of lack of alternative leisure activities. We did see good momentum, really good momentum into Q4, you know, helped with the sporting program, Spring Carnival, et cetera.

We would expect growth in 2022. Will it be double digit growth, though, given lapping lockdowns? You know, I think that's probably tough. I think it'll be single-digit growth in Australia, would be my guess. Then onto Georgia. You're right, there are some changes afoot there. There's a new gaming tax, as you say, potentially restrictions around marketing, age limits, and so on. The gaming tax in terms of EBITDA impact, around GBP 10 million, we anticipate. If you're using the 40% contribution margin in your models, you won't need to adjust that. The 10 million can be absorbed within that.

In terms of marketing restrictions, they tend to be EBITDA positive for the large incumbent operators, and we're market leader in Georgia, you know, that's probably a small positive which would offset any potential impact around age restrictions. As I understand it, the rules around that are not clear yet. I'd probably focus on the 10% gaming taxes. Although now, elsewhere in the world, it looks like the Italian turnover tax increase as a result of COVID is being unwound now. That's sort of an offset there for us. And also, for what it's worth in Georgia, we also get an offset through corporation tax because we no longer have to pay corporation tax because we're paying gaming tax. That doesn't help EBITDA, but from a cash flow perspective, it's actually neutral.

Simon Davies
Head of UK MidCap and Online Gaming Research, Deutsche Bank

Very helpful. Thank you.

Operator

We will now take our next question from Gemma Pramallu from JP Morgan. Please go ahead.

Gemma Pramallu
Analyst, JPMorgan

Hi. Good morning. Thank you very much for taking my questions. I had a follow-up on the earlier questions about leverage, and I just wanted to check if there's any leverage target that you would go over if you were to consider some more debt-funded acquisitions. As a second part to that question, is getting to investment grade a priority for you? Just thinking really about, rating agencies showing more acquisitions at the risk of not maybe having an upgrade, in the medium term.

My second question, and apologies if you've already touched on this, but I just wanted to check in on the U.K. Gambling. There were headlines this morning about, online casinos applying for social responsibility failures. Just thinking longer term, any sort of impact or concern if you were to see the U.K. Gambling Act get stricter? Thank you.

Jette Nygaard-Andersen
CEO, Entain

Thanks. Rob, do you wanna start off with the leverage and investment grade, and then I will turn to the Gambling Act review?

Rob Wood
Group CFO and Deputy CEO, Entain

Sure will do. We are conscious that leverage is a topic which for some shareholders and clearly certainly for debt holders is a really important metric. We absolutely have targets and ambitions around that. I mentioned earlier we'll end 2021 around 2.5x. That is up year on year, but of course, we've invested quite materially in M&A through the four acquisitions that Jette alluded to earlier. In terms of target, we've said that we want to get to 2x and below over the mid to long term. We've also said that we don't ideally want to go above 3x. From an M&A perspective, we can take it up to 3x.

Would we go a little bit beyond that if there was an immediate return to getting back down sub 3 x? We'd certainly look at that. And most importantly on leverage, absent M&A, I've said it many times, but the numbers keep proving it out. Absent M&A, we delever around half a turn per annum. If we didn't do any M&A during 2022, we'd actually reach our target of 2 x by the end of 2022. The growth dynamics in the business dropping through to accelerated cash flow profile are so strong that the model delevers at half a turn per annum anyway, absent M&A. I hope that gives some clarity on that one.

Jette Nygaard-Andersen
CEO, Entain

Good. Let me come back to the U.K. Gambling Act review question. Listen, I'm sorry, it feels like I am slightly repeating myself here every time we have a call. Yeah, we are waiting basically for the white paper to come out. As far as we understand it's expected here in Q1. We'll have to see. Listen, that means that likely any impact from the review would be late 2022 at the earliest, with implementation following legislation. To your question, so we don't have anything specific yet, but we continue to have really good engagement. To the earlier questions on this call around our ops technology, which is in progress.

I would say the conversations that we have are constructed, and I remain cautiously optimistic, as I think I've said on many calls. I think the most important thing here to notice is that, you know, some of the comments that we are getting back is still that the DCMS will take a holistic approach, and the minister on the area has said publicly that the review will have to ensure that regulation provides the right protection and that it's fit for the digital age, which we fully support. Listen, overall, we'll just have to see.

I think the commentary that we are getting back sounds like that the DCMS and the ministers is taking an approach where they'll put in place regulation which, you know, is a coherent package, which is timely for the ages that we're in now. We really don't have any new insights to that, I'm afraid.

Gemma Pramallu
Analyst, JPMorgan

Yeah. Thank you. If I may just squeeze in one last one. Based on the bid that you did on Olympic last, I think there were headlines around November, December time, were there any further developments on your end or is that still under discussion?

Jette Nygaard-Andersen
CEO, Entain

When it comes to any rumors and speculations in the markets around M&A, as I'm sure you would expect me to say, we basically don't comment on that. I mean, as we've talked about earlier on this call, we have a very live M&A pipeline, and we're just not commenting on anything that is in the press around that.

Gemma Pramallu
Analyst, JPMorgan

Great. Yeah. Thank you.

Operator

We will now take our next question from Joseph Stauff from Susquehanna. Please go ahead.

Joseph Stauff
Senior Equity Research Analyst, Susquehanna Financial Group

Good morning. Thanks very much. Two questions please on North America. I guess the first question may be a little bit detailed on Canada. I was wondering, you'll be a licensed operator there, correct me if I'm wrong, and what I'm asking basically is, you know, would you expect to kind of flip the switch in terms of being a gray market operator today and a licensed operator, certainly in Ontario first, you know, at some point when those licenses are issued? You know, it seems like it's a different analog versus maybe some of the European countries that are relicensing. I was wondering how just the mechanics of that work. That's number one.

Number two, you know, outside of the capital contribution you'll make to BetMGM, the JV, just wondering if there are any more details that you could provide on, you know, notable initiatives that you guys are contributing to that JV in 2022, whether it be, you know, you know, anything specific to your ad tech or product development or, anything like that. Thanks.

Jette Nygaard-Andersen
CEO, Entain

Thanks for your question and good morning to you also. If I start with the last one, I would say that the parents are contributing probably on a 24-hour basis. Just when it comes to the contribution from Entain and especially BetMGM runs on the Entain platform every time we have a new product feature, every time we're developing a new in-house game, which is exclusive for the U.S. market, every time we go into a new state, that is basically something that we are developing together based on our technology and our platform. The same is true when we have new marketing and BI models that we put in place or when we develop our in-play products or our parlay products.

I think Adam alluded to a number of exciting features and products that we should expect being launched this year. That's from the Entain side and obviously from the other parent, MGM. You know, they have properties in a number of states, also in a couple of states where we hope to be able to launch this year, as well as, of course, contributing the very live M life loyalty database. You should almost think about it as these contributions are very operational, and they go on every single day.

Especially, we are very excited about a number of the launches that we expect and future launches that we expect to do during this year on the product side, which Adam alluded to yesterday. Stay tuned on that. When it comes to Canada, I'm not sure I fully understand your question correctly. But we do expect that we'll be able to continue to operate. It's not, let's say a new launch, so to speak. But I'm not sure if that's what you mean with the flip the switch there.

Joseph Stauff
Senior Equity Research Analyst, Susquehanna Financial Group

Let me see if I can clarify. You know, I guess the question is, you know, if you're a gray market operator today, right, with, say, bet365, Betway as well, with more notable market share in the gray market, would you expect Ontario to force your gray market operations off for some period of time before you can yet switch on, you know, say, the licensed operations that you would expect to have? Is there a period of time that you would expect the mechanics to work like that? Hopefully that is more clear.

Jette Nygaard-Andersen
CEO, Entain

We expect that we'll be able to pretty seamlessly continue operations. But we are awaiting, y ou could say the last licenses details. That's our expectation that we wouldn't have to stop operation and then turn it on again if that's what you're thinking about.

Joseph Stauff
Senior Equity Research Analyst, Susquehanna Financial Group

Yeah. That's exactly what.

Jette Nygaard-Andersen
CEO, Entain

Okay.

Joseph Stauff
Senior Equity Research Analyst, Susquehanna Financial Group

Okay. Thanks very much, Jette.

Jette Nygaard-Andersen
CEO, Entain

Good. Thanks.

Operator

It appears there are no further questions. I would like to turn the conference back to Ms. Nygaard-Andersen for any additional or closing remarks.

Jette Nygaard-Andersen
CEO, Entain

Thank you very much, and thank you all for dialing in and listening in today. I'm sure you will agree that Entain have delivered another strong performance throughout 2021, and our business is in great shape. The Entain platform is powering growth in more and more markets, enabling us to diversify our revenues and drive secular growth dynamics, seeing us well positioned for further growth in the many years ahead. I look forward to speaking again at our full year results on 3rd of March. In the meantime, if you have any other questions, do get in touch with David and the IR team. Thank you and goodbye.

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