Entain Plc (LON:ENT)
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Earnings Call: Q3 2024

Oct 17, 2024

Operator

Good morning, and welcome to Entain's Q3 trading update call. Today's call is for analysts and investors. For those who have dialed in directly rather than via webcast link, please note that the supporting slides are also available in the results center of Entain's website. And I'll pass to Entain's CEO, Gavin Isaacs, to open today's call.

Gavin Isaacs
CEO, Entain

Thank you. Good morning, everyone, and thank you for joining us today. It's great to be speaking to you as Entain's CEO. I'm joined by Rob Wood, our CFO and Deputy CEO, and Davina Hobbs, who heads up our investor relations. I've met a number of you already and look forward to meeting more over the coming months as I settle in and get further stuck in. So let's kick it off. Entain has this clear strategy, which since the start of this year, the entire business has been focused on delivering. That is execution focused on driving growth in both core and U.S., as well as delivering margin improvement. Importantly, we've been making progress, and it is bearing fruit. Our business' improving momentum, demonstrated at H1 has continued. We delivered a strong Q3 with performance ahead of our expectations.

Our U.K. online business returned to positive year-on-year growth sooner than we had expected. Brazil continues to perform strongly, and we are excited about the launch of the licensed market early next year. And BetMGM, where we are seeing encouraging data and trends following our much-improved sports product and greater investment in player acquisition. Underpinning all of this is our product roadmap delivery. We continue to strive to provide our customers with great products and smooth, simple journeys. So we have made great strides, but it is really only the start of our tech improvement journey. So before I pass to Rob to go into detail of Q3, as it's my first Entain results, I wanted to start with my initial thoughts and reflections on the business and its many opportunities ahead.

I've spent a lot of time in my first seven weeks getting out and about in the business, meeting my colleagues and their teams, walking into lots of our stores, getting onto our trading floors, as well as introducing myself to some of our key shareholders. I've been busy observing, listening, and learning. So what have I learned? Entain is a very good business, operating in a highly attractive global industry and is on the path to becoming a great business. We have strong brands, an enviably diverse global portfolio with the highest quality of earnings in our industry. Our tech and product are good and improving, but we know we need to put a lot of hard work to take them to where they should be, and we will. Entain is bursting with talent, ambition, and opportunities.

The business has already undergone a strategic reset, and that strategy is bearing fruit. Part of that included a review of our assets and the strategic alternatives for our portfolio. Crystalbet has been singled out. It is an attractive asset, and after assessing the market, we have concluded that the business is more valuable to the group remaining as part of our portfolio. We will continue to assess all our portfolio. We will only sell assets at a proper valuation and if it makes strategic sense. Entain is just at the beginning of its journey. There is a long way for us to go. Our number one priority is operational excellence, focusing on the product roadmap and delivering improvements to our player offerings. That's absolutely critical. Reinvigorating growth in our core business and getting the execution right with BetMGM. So what does that mean for me?

I'll be throwing my full energy into helping drive the business. I'll be relentlessly pursuing those product improvements, breaking down internal silos and barriers, and making sure we have the processes and systems to work together better. In short, ensuring our business has what it needs to be a success. What is abundantly clear is the number of opportunities Entain has ahead, and those opportunities and our real ability to capture them means this is an incredibly exciting time for me to be joining the business. I look forward to talking to you more at our full year results in March, when I'll outline these opportunities more fully. On that note, over to Rob to run through our Q3 performance.

Rob Wood
CFO and Deputy CEO, Entain

Thanks, Gavin. Good morning, everyone. As always, all revenue growth numbers that I quote will be in constant currency. So, to Q3 trading, and I'm pleased to report that Entain's recovery continues. We beat our expectations in Q2, and now we've beaten them again in Q3. Online growth is back to being broadly in line with market growth, which, of course, is where we should be, and I'm pleased that we've got there sooner than expected. Importantly, we're now delivering growth in each of our must-win markets: Brazil, U.K., U.S. Q3, all of the online markets delivered growth. In aggregate, group NGR was up 6% on a pro forma basis, or up 7% pro forma, including our half of BetMGM. Within that, most significantly, online exceeded expectations with pro forma NGR growth of +9%. As context, let's remember the path to getting here for a moment.

Following regulatory changes last summer, pro forma online revenue growth fell into decline, and Q3 and Q4 last year were both - 6%. Our recovery started in Q1, with NGR improving from - 6% to - 2%. Then Q2 saw further improvement to flat, excluding the Euros, or + 5% including the Euros, and now Q3 has stepped up to + 9% growth. So we're back to where we should be in pro forma growth and earlier than expected. Pleasingly, the 9% online growth was primarily volume-driven, although there was a year-on-year benefit from sports margin, too. The principal region driving the step up to + 9% is the U.K., which has swung from being down 9% in H1, excluding the Euros, to up 6% in Q3. So let's start the regional review there.

With U.K. online NGR at +6%, marking a return to growth sooner than we had anticipated. The principal driver of the return to online growth is lapping regulatory measures in the prior year. Now that we've lapped those measures and have now fully implemented the new voluntary code, it means we expect that the year-on-year regulatory drag has now passed. Let me just pause on that for a moment. We expect that the year-on-year drag from regulatory intervention is behind us. To find the last time we posted proper growth in U.K. online, you have to go back to Q2 2021, over three years ago, so growth is long overdue. With no regulatory drag, it now means all the new U.K. team's hard work this year on improving the product, improving navigation, improving Bet Builder, site speeds, and so on, is playing through to NGR.

In addition to Actives growth, which has continued throughout, we now see NGR growth, too. As well as product enhancements, I'll also call out the success of our new Coin Economy across Ladbrokes and Coral in the U.K., which is helping to drive strong numbers in gaming. A quick comment on retail now, which was down 2% in the U.K. in Q3. Down 2% reflects an improving trend through the year and was broadly in line with expectations. The benefit of our new best-in-class Kaskada cabinets will be fully felt in Q4, following rollout during Q3. Moving to international now, where online NGR was up 10% year-on-year, and retail NGR was flat. Brazil continues to be the headline grabber, where excellent performance carried on into Q3. Following 48% growth in Q2, we saw 48% growth again in Q3.

The comps are, however, starting to get harder for Brazil, as we now annualize improving metrics this time last year, and we have new regulation to grapple with from first of January. So growth from Brazil in 2025 is likely to be much more moderate. As well as Brazil, Australia also performed well in Q3, delivering a second successive quarter of revenue growth, this time at +8%. We expect that means that the market is improving, and we're taking a little bit of share, but sports margins also provided a tailwind in the quarter. Italy was a little behind expectation in Q3, with 4% NGR growth, as high single-digit volume growth was pulled back by adverse football results. Those adverse football results in Italy also restricted international retail to be only flat NGR, despite volume growth.

In addition to those three largest markets in international, all our main markets delivered online growth, which is fantastic to see. Particularly pleasing, with double-digit growth, were the Baltics and Nordics, Georgia, Canada, and Spain. Entain CEE had another strong quarter, up 13% year-on-year in online and up 2% in retail. SuperSport in Croatia delivered impressive double-digit NGR growth again, while STS in Poland saw double-digit volume growth, but partially offset by a tough quarter of sports margins. Turning to the U.S. now, where BetMGM's Q3 NGR was up 18% year-on-year. This acceleration to 18% revenue growth, following 3% in Q1 and 9% in Q2, is encouraging as we continue to invest in marketing behind our improving product and player experience. Pleasingly, we're seeing further stabilization in BetMGM's sports and gaming market shares.

Most recent data for blended market share actually shows an increase to 15% from 13% previously. However, that uplift just reflects seasonality during the quieter sports months. The key message is that we see share stabilization from which to build in future quarters. Gaming continues to be strong, with 22% market share, and Q3 was another record for gaming NGR. FTDs were up 70% year-on-year, supported by our additional but disciplined marketing investment into customer acquisition, and gaming further benefited from improved cross-sell from sports. In sports, although it's early days, we're seeing encouraging momentum as players enjoy our Angstrom enhanced sports betting offering, which now covers MLB, NBA, NFL, and college football. Metrics are improving week by week across important KPIs like retention, engagement measures, parlay mix, and expected win margin.

Similarly, it's very early days, but the unlock of Nevada is now complete, with full single account, single wallet functionality for players visiting Vegas. The early signs are encouraging, with a doubling of FTDs year-on-year from Nevada, and a significant portion of those continuing to bet after returning to their home state. We have been clear that 2024 is a year of investment for BetMGM, and we're cautiously optimistic that early indicators show we're gaining momentum. Lastly, from me, our updated outlook for 2024. As a result of stronger than expected Q3 performance and our increased confidence for the balance of the year, we now expect online NGR ex-U.S. to grow mid-single digits in pro forma constant currency.

That's an upgrade from our previous low single digit positive from August, which itself was an upgrade from the low single digit negative guidance we gave back in March of this year. What does that mean for group EBITDA? It means we expect EBITDA to land towards the top end of our previously guided range of GBP 1,040 million to GBP 1,090 million, which is a little ahead of where consensus currently sits today. And pleasingly, for the first time this year, it means we now expect group organic EBITDA to return to year-on-year growth this year in constant currency, which is, of course, the aim for future years as well. In summary from me, we're pleased with Q3, in particular with both online ex-U.S. and with the U.S. as well. Momentum is returning, and that gives us confidence to increase expectations for the full year.

With that, I'll hand back to Gavin.

Gavin Isaacs
CEO, Entain

Thanks, Rob. Before we open the Q&A, given the recent headlines, I wanted to comment on the speculation that our sector will be singled out for excessive tax increases in the forthcoming U.K. Budget. Until the Budget is announced, it's all conjecture. We continue to highlight to the Treasury that a punitive tax increases would have a materially detrimental impact on the economic contribution of the wider industry putting at risk thousands of jobs, funding for sports and racing, as well as benefiting the black market. With that, I'll hand the call over to our operator, and who will open us up for Q&A. Thank you.

Operator

Thank you. If you would like to ask a question, please press star followed by one on your telephone keypad. If you would like to withdraw your question, please press star followed by two. When preparing to ask your question, please ensure your device is unmuted locally. Our first question comes from Ed Young with Morgan Stanley. Your line is open. Please go ahead.

Ed Young
Executive Director and Senior Equity Research Analyst, Morgan Stanley

Good morning. I've got three questions, if that's okay. The first is for Gavin. Congratulations. This feels like this is a business where the course has been set by your predecessor, who's now chair, and is showing organic growth and is currently performing in the U.K. and Brazil, which were the first two sort of big areas of focus. And it sounds from your commentary there that you think the strategy is right. So how much of your focus is internally on the online and retail businesses ex-U.S., and how much of it is towards the U.S.? And if you could perhaps comment at this stage, what's the biggest single thing, do you think, if anything, that needs to change? The second question is on Crystalbet Georgia, which I get...

Sorry, should I go one at a time, or do you prefer all?

Gavin Isaacs
CEO, Entain

No, no. Go, go. Hit them all. I'll-

Ed Young
Executive Director and Senior Equity Research Analyst, Morgan Stanley

Sure. Okay. Second one, Crystalbet Georgia, I guess it's back to being core again. Was there any change in your attitude towards price or the impetus to sell that business, or was there any change in demand, given the political context there or any other factors? And are you open-minded about the sale of other assets, providing the valuation was correct? And then finally, do you have any view on U.K. market growth in the quarter and where you sit versus the competition? I just note that Rank had very strong U.K. numbers this morning, so I was wondering if your bingo and soft gaming brands were outperformers within your mix. Thanks.

Gavin Isaacs
CEO, Entain

Okay, thanks, Ed. I'll take the first two, and then I'll ask Rob to answer the last. Okay, so, you know, the course was set by Stella, when she came in, which was to focus on, organic growth, particularly the U.K. and Brazil. And, you know, for this year, I think that's exactly the right thing to do. From what I've seen so far, continuous improvement and working the businesses and getting them better performing is the key to our success in the short term. You asked me how much I'm focused U.S. vs ex-U.S.. The core central platform covers both, or many of our markets, most of our markets, to be exact.

So my focus has really been looking at that core platform and supporting Saty and his teams to take us into the future with a much more efficient, quicker platform, which enables our teams in the field ultimately to have more control over their front ends and also over their local trading, which is the goal. And progress has been made on that, and it continues to be made on that, but that's been my focus, so it really does cover both. U.S. and ex-U.S.. Biggest change or what was your actual part of, what was the biggest concern or change or focus? It's definitely on the product. You know, I've been working through that and trying to understand the exact product plan.

just like other companies that I've been involved with in the past, getting the product right is the key to ultimate success. You know, we must improve the player interface, the player journey, and as we do that, we'll improve. You know, with the strength of our brands, our people, and our offerings, we'll continue to improve our performance, and that's the way I see it. You know, there'll be some fine-tuning for next year's strategy, and I hope to release that to our team internally towards the end of this year, and I can assure you that continuous focus or focus on our product and continuous improvement will be part of that.

In relation to Crystalbet, you know, frankly, you know, for what we were seeing as the offers, we just decided that it was not worth selling at those prices, and we decided to keep it. It's a good performing business, and it's very low maintenance. It is on its own platform. You know, if in the future people come along with offers for parts of our portfolio, we will assess those. We will not give them away. If there are proper valuations and they strategically make sense for us, we'll contemplate dispositions. But right now, our main focus is getting the organic growth firing up. With that, Rob, the U.K. market growth.

Rob Wood
CFO and Deputy CEO, Entain

Yeah, let me take that, and let me just reiterate as well on Crystalbet, we're up double digits year to date, so it's performing well. So to the U.K., so the answer to your question directly, Ed, is no, I don't have a feel for what market growth has been in Q3 yet. We'll wait to see all the operators report their numbers. It's also true to say there are so many different drivers impacting the U.K. business right now, it's hard to unpick them all. So market growth is one, lapping prior year measures, as I spoke about, is a big one. We now have the voluntary code, which is benefiting customer journeys in our own business, but it's also leading to a leveling of the playing field across the marketplace.

Plus, our teams have been working incredibly hard on app enhancements, so bet slip, app speed, things like the coin economy that I mentioned, product improvements, Bet Builder, and so on. So to unpick all of that is really tough. But look, my expectation, at least, is that the market in the U.K. continues to show at least mid-single digits of growth, and we'd expect that to continue into next year as well.

Ed Young
Executive Director and Senior Equity Research Analyst, Morgan Stanley

Okay, thank you.

Operator

We now turn to Monique Pollard with Citigroup. Your line is open. Please go ahead.

Monique Pollard
Head of European Retail, Internet, and Brands Equity Research, Citigroup

Hi. Morning, everyone. Three questions from me as well, if I can. The first question is just about the sports margins in the quarter. obviously, the online sports margins were a benefit, up 40 basis points, but the retail were down 50 basis points, particularly weaker in international ex-U.K. just trying to understand the difference in the dynamics between the sports margins online and retail, why that is. Is it mix effect and the sort of weighting of, I don't know, for instance, in the U.K., racing versus football, retail, online, or something else going on there in terms of the margins? The second question is obviously Nevada, the single app, single wallet. As you say, it's very early days, so not expecting anything concrete, but just wondered if you could give us a sense of the potential upside from this.

Whether it's, you know, the number of customers that you have going, you know, either further and then going back who aren't signed up yet, or any sort of sense of scale of the opportunity from that Nevada single account, single wallet would be super useful for some context. And then Brazil, obviously another quarter now of 48% constant currency growth. I understand the points that, you know, the comps get harder as we go into 2025, and you've got the regulatory overhang. But just if you could call out some wins that you've had in that market this quarter and last quarter in particular, would be great.

Gavin Isaacs
CEO, Entain

I'll let Rob take the first question about sports margin.

Rob Wood
CFO and Deputy CEO, Entain

Okay, let me do that now. Morning, Monique. The answer is geographic mix. Their most markets for online were up year on year in the quarter, but there were some that were down. The ones that were down included Italy, Belgium, and Poland, all of which have retail estates. That's the geographic mix that's driving retail down. Also worth noting, same point, but on the positive side, Australia was the strongest margin year on year, and that's online only, of course. The answer to the question is geographic mix.

Gavin Isaacs
CEO, Entain

Yeah. In relation to Nevada Single Account, Single Wallet, I don't think we can give you specific numbers and information you're looking for, but you can think of it more generally that, you know, the strong point for MGM's portfolio is Nevada. And, you know, so when players come in and they come with these, open an account and take that account with them back to the markets that the benefit for us. One of the things that we were the key tenets of the whole original proposal. So, you know, we're excited by the opportunity, put it that way.

Rob Wood
CFO and Deputy CEO, Entain

For Brazil, let me do that. So we, we've heard a lot from Sameer over the last couple of results presentations on all the changes being made. And really, it's the combination of all these things that's driving the turnaround. Nothing new, particularly in Q3, but just as a reminder for everyone new to the story, firstly, and perhaps most importantly, we have a brand new team in place on the ground in Brazil, which, you know, we couldn't have said twelve months ago, and that's having no doubt, a huge impact. But also, you'll have heard Sameer talk about things like sorting payments out, instant withdrawals, improving content, so making sure we have popular local games available, like the Aviator game. The front end has improved significantly, benefiting from BetMGM developments. We've refreshed the brand.

We have 365 Scores, which is driving about a third of the FTDs, and is therefore, obviously a significant contributor to the growth, as well. So add all those things together, that's what's driving the turnaround. You know, we expect the numbers to continue to improve, but on a year-on-year basis, of course, the growth starts to slow from this quarter on.

Monique Pollard
Head of European Retail, Internet, and Brands Equity Research, Citigroup

Great. just coming back to Nevada then, one follow-up. obviously, the main other operator that could look to do this sort of single app, single wallet would be Caesars. Do you see them coming with something like this relatively soon, or do you think you've got a decent period of time where it would just be you with that ability to offer the single app, single wallet in Nevada?

Rob Wood
CFO and Deputy CEO, Entain

No, I'll take that, Monique. The last I heard, Caesars are working on single account, single wallet, and it was due in twenty twenty-five, but I haven't seen an update for a little while.

Monique Pollard
Head of European Retail, Internet, and Brands Equity Research, Citigroup

Got it. Thank you.

Operator

We now turn to Estelle Weingrod with J.P. Morgan. Your line is open. Please go ahead.

Estelle Weingrod
Equity Research Analyst, JPMorgan

Everyone, I just have three questions as well, please. I mean, I've got a first one on Australia, which contributed nicely to your good performance this quarter. Could you provide more color on this one? I would like to understand a bit better the key underlying drivers. Also one on Brazil again, does it make sense for us to assume further investment there as it legalizes in January, and as some more competitors might decide to accelerate investment in player acquisition? And just the last one on the U.K., I mean, I know, Rob, you mentioned it's difficult to strip out all the comps there. Any way you can help us understanding the impact from the lapping of prior year regulatory implementations?

just to understand a bit better, what the underlying performance is, and also, how long are these easy comps related to the lapping going for? I guess up until Q2 or Q2 next year. Thank you.

Gavin Isaacs
CEO, Entain

Well, Australia, Rob. I think it's...

Rob Wood
CFO and Deputy CEO, Entain

Yeah, I'll talk to it. So we need to wait, of course, to see our competitor numbers, but we know for us that we've gone from +5 in Q2 to +8 in Q3. My sense is the market is improving, and we've analyzed through things like BetStop, which had an impact from last summer. But our expectation is we've probably taken a little bit of share over the last couple of quarters, but we'll see. From our own side, there's been a huge amount of work on things like improving pricing, generosity to drive improved net win margin. We're focusing on the customer profile, and that's having an impact on margin, albeit sacrificing some handle as a consequence of that.

But as I said in my opening remarks, we did also see favorable results, we think in Q3 as well. So there's likely to be a little bit of margin benefit playing through from that. Brazil. So talk about Brazil now, further investment. So we are hitting budget season right now, so we're looking at what the right level of marketing budget should be, and no doubt it'll be up on 2024. You mentioned new entrants. We do expect one or two material new entrants or increased marketing budgets from existing larger players. That said, there will be a long tail of exits from the market as well.

just really hard to quantify what the net impact of that is, 'cause there's no existing regulation, there's no record of how much of the market the long tail has, so we'll wait to see, but clearly, Brazil is a really important market for us. The paybacks are strong in Brazil, and that's led to us increasing marketing investment this year as well, so you know, it's a market we wanna play in and be successful in. On to the U.K. now. To quantify lapping my estimation over the last two or three years is it's cost us around 10 percentage points. That's now washing through, so we're back in line with market growth. Your point is correct.

Around H1 of next year, we'll have slightly softer comparatives, but the real H1 versus H2 noise came in 2023, so just be slightly careful about that. But yes, is the first half of next year, and before the voluntary code was implemented, you know, it should be slightly better than the second half of next year. But overall, the drag is gone, and therefore, we've got an opportunity to at least be back in line with market growth and perhaps even outperform a little bit.

Estelle Weingrod
Equity Research Analyst, JPMorgan

Okay, thank you very much.

Operator

We now turn to David Brohan with Goodbody. Your line is open, please go ahead.

David Brohan
Gaming and Leisure Analyst, Goodbody

Morning, guys. Three questions for me. Firstly, would you be able to provide the STS NGR growth number? I think, Rob, you said it was negative, but just if you could provide that number, it would be really helpful. And then two questions on BetMGM. Firstly, could you give any color on the drivers of growth between OSB and iGaming, even just in kind of very high-level terms? And then secondly, any color on how promotional intensity has developed over the three quarters year to date, you know, given the trajectory of NGR growth over the year? Thank you.

Gavin Isaacs
CEO, Entain

Okay. We'll start with the STS.

Rob Wood
CFO and Deputy CEO, Entain

Yeah, let me do that, so we were up 4% in Poland in Q3. Handle was much stronger. Handle was up 15%, I think. Remember, there's no gaming at this stage anyway, no gaming in Poland, so it's all about sports. Handle up 15%, but adverse margins, which is almost entirely football driven, brought it back to plus 4%. I can talk a little bit about the U.S., difference between iGaming and OSB. I mean, both up good double digits in Q3, particularly OSB, that was significantly stronger. Some favorable margin tailwinds in September, albeit August was soft with the baseball results going against us, so not much of a margin story across the full quarter. As we look forward, yeah, we do expect double-digit growth on both sides.

That's the aim. In terms of promotional intensity, nothing's really standing out so far with the new season. I would say it's much more of the same. As people observing the market will know, we're down to really just a handful of operators who are really fighting hard for OSB player acquisition. That's helpful. obviously now that we have Angstrom enhanced markets across all of our main four U.S. sports, it's really pleasing to see things like parlay mix tick up, theoretical GGR margin tick up week by week. Our engagement's improving, so things like active player days are up in both gaming and sports.

Bets per actives up double digits in sports, which is-- I'm really pleased with and potentially an Angstrom effect playing through there. Parlay mix is up one or two points, and I mentioned cross-sell earlier. So pleased with the metrics that we're seeing, and so we want to see it carry on.

David Brohan
Gaming and Leisure Analyst, Goodbody

Perfect. That's really helpful. Thanks, Rob.

Operator

We now turn to Joe Thomas from HSBC. Your line is open. Please go ahead.

Joe Thomas
Equity Analyst, HSBC

Good morning, Gavin. Good morning, Rob. Yes, so my questions, please. The first thing, just on retail, down 2% despite the new cabinets being rolled out. I think you said, Rob, that it's getting better. Can you just sort of give us an idea about what the exit rate is, and what you'd be expecting on the retail outlook? Secondly, U.S. market share. You were sort of quite keen to downplay that as being the improvement as being a result of seasonality.

just wondering if you can give us any anecdotes on the early part of the NFL season and on what your expectations are generally on market share now that you're spending more on marketing and have improved the product mix? On Australia, back on Australia, are there any different trends in sports versus racing? I think you've called them out in the past, and it would just be quite helpful to know. Thank you very much.

Rob Wood
CFO and Deputy CEO, Entain

Retail, is that right?

Gavin Isaacs
CEO, Entain

Yeah.

Rob Wood
CFO and Deputy CEO, Entain

Should I take that? So, yeah, we've seen sort of sequential quarterly improvements in the year on years in U.K. retail. It was a little bit soggy, but we had that reported back across the market. October's better, so I don't think there's anything to comment. Cabinets, we're seeing the gap growth, i.e., the growth that those shops are seeing relative to the control group, is playing through just as expected, so we're pleased with that. But we don't get a full benefit of that until we head into Q4. Optimistic that Q4 will see a little bit of an improvement relative to Q3. U.S., do you want to do that, Gavin, or do you want to-

Gavin Isaacs
CEO, Entain

I think the market shares, I mean, from what we're seeing in the NFL season, they're about the same. We're not losing, which is the key. And you know, the whole idea for this season was to get better performance, get our Angstrom parlay engines out there working. They seem to be. They're holding up, and over time now, as we can build upon that success, we can improve upon the player interface. We can improve on the player experience and begin to use some of the strength of our brands over there. So I think we're quietly encouraged by the current performance.

Rob Wood
CFO and Deputy CEO, Entain

I think that's right. And just to repeat, you know, I know I made a point around the seasonality, but it is material. It does move the dial. So I don't want people to take our 15% and think that we're on the upward trajectory. That's not the case. Not yet, but we do have stability. Yeah. And that's the most, you know, that's step one, just holding market share after clearly a long period of seeing it slip away. So if we can hold market share, and if we stay at 13%, 14%, 15% in the world's largest market with the most growth in front of it. Markets. That's markets, quite right. That's a good starting point. And so step one is.

Joe Thomas
Equity Analyst, HSBC

Yeah ...

Rob Wood
CFO and Deputy CEO, Entain

All about stabilization, and that's the key message.

Joe Thomas
Equity Analyst, HSBC

Then the Australian difference between sports and racing?

Rob Wood
CFO and Deputy CEO, Entain

Yeah, nothing really to report back. I think we're not the operator who's consistently pointing out the difference between the two. We are mostly racing, so our trends really are largely race trends. Mm-hmm.

Joe Thomas
Equity Analyst, HSBC

Thanks a lot. Okay.

Operator

We now turn to Jack Cummings with Berenberg. Your line is open, please go ahead.

Jack Cummings
Associate Director of Leisure Research, Berenberg

Morning, Rob, morning, Gavin. Two questions, please. Rob, I think you mentioned parlay mix was up by one or two points, but could you maybe just add a little bit of color as to how Angstrom's driving the hold rate since the product has been rolled out? And then secondly, just on the Netherlands, I think it was down 13% in half one. Was that back in growth in Q3? And how do you think about the Netherlands going forward? Is this still a core market for you? Thanks.

Gavin Isaacs
CEO, Entain

I'll let Rob take both of those.

Rob Wood
CFO and Deputy CEO, Entain

Yeah. Let's start on the Netherlands. So, I mean, core market, probably a bit of a stretch. It's about 3% of-

Jack Cummings
Associate Director of Leisure Research, Berenberg

Yeah

Rob Wood
CFO and Deputy CEO, Entain

... the online mix. So we were actually in growth in Q3, probably surprised us as well. But the key story there is annualizing early introduction of lower player deposits from the prior summer. So therefore, a drag that we saw in the second half of last year, first half of this year, washing out. But let's be clear, though, the new changes, which saw a further lowering of deposit limits, kicked in on the first of October. So therefore, we fully expect Q4 and indeed the next twelve months to see NGR decline in the Netherlands. On to parlay mix and the benefit of Angstrom. So the upward trend, it's being delivered by across many levels.

Things like the increased availability of bets, the increased combinability of bets, the ability to build parlays from anywhere in the product, which you couldn't do before. These are all reasons why your parlay mix, especially Same Game Parlay and Same Game Parlay Plus, are going up. And more bets per active, more legs per bet, you know, all leads to higher theoretical GGR margin as well. But I would stress it's -- we're seeing sequential improvement, but there's a way to go. And I'm sure when Adam and Gary next present in Q1, they'll share more trends and more data for you on that.

Jack Cummings
Associate Director of Leisure Research, Berenberg

Perfect. Thank you.

Operator

We now turn to Ben Shelley with UBS. Your line is open. Please go ahead.

Ben Shelley
Director of European Leisure, Media and Internet Equity Research, UBS

Thank you. Well, good morning, and congratulations on the new gig, Gavin.

Gavin Isaacs
CEO, Entain

Thank you.

Ben Shelley
Director of European Leisure, Media and Internet Equity Research, UBS

Three questions from me, if I may. One, how do you view BetMGM profitability into next year, and what will you prioritize between top line and bottom line? Two, in your Q3 deck last year, you spoke to medium-term 7% growth rate in online. Is this what your medium-term online margin guidance is anchored to? And three, could you talk a bit about consolidation in the Italian market? Would you view yourselves more of a seller or a natural buyer of assets in this country? Thank you.

Gavin Isaacs
CEO, Entain

All right. Well, thanks, Ben. BetMGM profitability going forward. I think the strategy for BetMGM is a bit like the strategy that I've sort of started telling people internally, which is: you know, this year we want to make our numbers. Next year, we will make market growth and make those numbers, which will be a much bigger stretch than we're doing at the moment. And then we want to start really growing. So from a profitability perspective, both top and bottom line, I would like to see them grow in the BetMGM side. So, Rob, is there any other aspect of that? I mean.

Rob Wood
CFO and Deputy CEO, Entain

Yeah, a little reminder of how we thought about it at the interims. Mm-hmm.

It is worth recognizing that this year we, at give or take, plan to spend around $750 million in new player acquisition, and therefore, on an underlying basis, are about $500 million EBITDA positive this year. The point of saying that is the key question as to what EBITDA will be next year, depends entirely on what we do with that $750 million. Does it go up? Does it go down? And whether it goes up or down and how much, what that number is, depends on the returns that we're seeing on marketing. And all the while that those metrics are improving, that I mentioned earlier, leading to, improved player values, that means that the payback periods are improving, and that might encourage us to invest more. So, I think the short answer is too early to say.

But just to give you the context, it's really that seven fifty that will dictate what BetMGM profitability will be next year. And obviously, working on that money more effectively and efficiently, that's a huge focus for the business. Yeah. And in terms of medium-term outlook for ex-U.S. markets, so you're right, seven percent was the expected outcome. And I think maybe just the one watch-out as you're thinking about 2025, is to remember that we'll be lapping a year that had a risk. And Brazil regulation is likely to lead to more moderate growth there. So perhaps slightly down from seven percent in 2025, but nonetheless, the medium-term trajectory, that still remains our expectation.

Gavin Isaacs
CEO, Entain

And so when it comes to Italy, you know, obviously, it's a very strong market, and, you know, we have a strong presence there, where, you know, the consolidation has meant that the first and second players certainly pulled away in size from us. But, I think we're currently in line with our peers in relation to growth. It's something that we're definitely looking at. I can't tell you right now, you know, whether we're a buyer or seller, but as I said, it's an important market, and we have to assess that right now, which is what we're doing.

Rob Wood
CFO and Deputy CEO, Entain

Perhaps the near-term focus is the new licensing regime, which is still scheduled to come in Q4, which should see an opportunity for a little bit of consolidation of the longer tail. You know, we expect the number of concessionaires to reduce-

Gavin Isaacs
CEO, Entain

Yeah

Rob Wood
CFO and Deputy CEO, Entain

... probably by half. And the number of websites will be down very significantly, so that might lead to a little bit of share consolidation and-

Gavin Isaacs
CEO, Entain

Yeah

Rob Wood
CFO and Deputy CEO, Entain

... and share gain opportunity for all of the larger players.

Ben Shelley
Director of European Leisure, Media and Internet Equity Research, UBS

Thank you, team.

Operator

As a reminder, if you'd like to ask a question, please press star one on your telephone keypad now. Our next question comes from Simon Davies with Deutsche Bank. Simon, go ahead.

Simon Davies
Head of UK MidCap and Online Gaming Research, Deutsche Bank

Good morning. just one left from, from me. On Brazil, there seems to be a lot more negative rhetoric coming out of, from the politicians, and, Gavin, there's a commission investigating potential financial impacts from the proposed betting regime. Do you have any concerns that there are gonna be any delays in terms of the introduction of regulation, or indeed, that it could get torpedoed politically?

Gavin Isaacs
CEO, Entain

We don't think that it's gonna get torpedoed politically, and we don't expect there to be a delay, but we do encourage regulation. You know, we are fully regulated. That's where we wanna be, and that's what we operate best in, and so that I think that would be something that they're looking at and may end up being an advantage to us.

Rob Wood
CFO and Deputy CEO, Entain

Some of the measures that are being looked at-

Gavin Isaacs
CEO, Entain

Mm-hmm

Rob Wood
CFO and Deputy CEO, Entain

... you know, all seem sensible from our perspective.

Gavin Isaacs
CEO, Entain

Yeah.

Rob Wood
CFO and Deputy CEO, Entain

The banning of credit cards, use of social benefits, advertising, or-

Gavin Isaacs
CEO, Entain

Yeah

Rob Wood
CFO and Deputy CEO, Entain

... ensuring that advertising has a sufficient allocation towards responsible gambling, messaging, and all those things seem relatively straightforward.

Simon Davies
Head of UK MidCap and Online Gaming Research, Deutsche Bank

Great. Thank you.

Operator

Our final question comes from James Rowland Clark with Barclays. Your line is open, please go ahead.

James Rowland Clark
Equity Research Analyst, Barclays

Hi. Morning, all. Two questions, please, just on online. You mentioned that you think you're probably growing in line with the market at mid single digits, but with iGaming, you're obviously outperforming the market, and wagering at flat growth. Looks like it's probably underperforming. So I just wondered if you could just outline your confidence about whether the wagering business could return to in line with the market, and by when you think that could happen. And then secondly, just on sort of looking to next year, your U.K. and Brazil businesses have returned to faster and earlier growth than you expected in the second half, so you're carrying a bigger business into next year. Any comments you have about sort of online profitability into 2025? Thank you.

Gavin Isaacs
CEO, Entain

just to be clear, James, you're talking about the U.K. in the first comments?

James Rowland Clark
Equity Research Analyst, Barclays

Yes, absolutely. U.K..

Gavin Isaacs
CEO, Entain

Sure, what else we could say about the retail and the iGaming, it's as-

Rob Wood
CFO and Deputy CEO, Entain

Maybe perhaps just on profitability.

Gavin Isaacs
CEO, Entain

Yeah.

Rob Wood
CFO and Deputy CEO, Entain

So, for online EBITDA margin, probably the key measure here, we do now expect 2024 to be towards the top end of the guided range from back in March, and that's partly because the business is larger, of course, with the NGR outperformance. When I think ahead to online EBITDA margins next year, we'll guide properly in March.

Gavin Isaacs
CEO, Entain

Mm.

Rob Wood
CFO and Deputy CEO, Entain

But just to give you a flavor, I would expect something broadly similar year on year, on the basis that while we do have the introduction of Brazil regulation, and therefore the new taxes, we do have regime benefits playing through as well as, you know, an expectation of operating leverage benefiting margin as well. So, if that helps with your question, we'd expect profitability to set similar levels of online EBITDA margin to continue into next year, despite the introduction of Brazil taxes.

James Rowland Clark
Equity Research Analyst, Barclays

Yeah, that's helpful. Thank you, and I get my first comment is really on the online sports betting business in the U.K. about when you think it can grow back in line with the market?

Gavin Isaacs
CEO, Entain

I think my goal for the company is to get back to growth in market growth across the board next year. Whether or not that's achievable or not, I mean, we're doing the budgeting, like, coming up in two weeks. But, you know, that's sort of a guideline we would like to work towards.

Rob Wood
CFO and Deputy CEO, Entain

Yeah, and let's remember, the U.K. product, sports product in particular, is improving all the time, but there's a way to go.

Gavin Isaacs
CEO, Entain

Yeah.

Rob Wood
CFO and Deputy CEO, Entain

You know, there was a significant lull. As you all know, this isn't new news of product development for U.S., U.K. sports business. While the U.S. was the priority across 2021, 2022, 2023, that's started to be rebalanced now. You heard from Saty in March, again in August, around the improvements that we're making to the U.K. product, but there's a lot more to do, so you know, can we get back into market level of growth on sports, as well as do well in gaming? You know, of course, that's the aim, but perhaps we need a little longer to get the product to parity.

James Rowland Clark
Equity Research Analyst, Barclays

Thank you very much.

Gavin Isaacs
CEO, Entain

All right.

Operator

This concludes our Q&A. I'm gonna hand back to Gavin Isaacs, CEO, for any final remarks.

Gavin Isaacs
CEO, Entain

Thank you, and thank you all for listening and for your questions. I hope the next time around, I'm a lot more knowledgeable about the business and can help Rob out with some of the finer details, and we really appreciate your time and your interest. You know, I think that the key message is, across the business, we are starting to make good progress in improving our performance, our operational performance, but this is just the beginning. We have a long way to go, but we are focused. We have plans in place to improve our core products. We're executing towards those plans. Alongside of them, we have plans in place to improve our player interfaces and our player journeys, and that's gonna be very exciting, so I'm certainly excited about the opportunities ahead.

I'm also very confident in the continued delivery of our plan, and that will drive value for all our stakeholders. So I appreciate you making time for us today. If you have any other questions, please get in touch with the IR team. Thank you, and for those I haven't met, I look forward to meeting you, and, and farewell and goodbye. Thank you.

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