Good afternoon, welcome to the NatWest Group Q2 Results 2023 Fixed Income Call. Today's presentation will be hosted by CFO Katie Murray and Treasurer Donal Quaid. After the presentation, we will open up for questions. Katie, please go ahead.
Good afternoon, everyone. Thank you for joining our second quarter fixed income result presentation. I'm joined today by Donal Quaid, our treasurer, and Paul Pybus, head of Debt IR. I will take you through the headlines for the first half before moving on to some of the detail for the second quarter. I'll be focusing on financials today, so if you'd like to see more of our business update, I'd encourage you to read the equity presentation released this morning. Donal will take you through the balance sheet, capital, and liquidity. Then we'll open up for questions. Before that, I'll start with some words from Howard on recent events. On Wednesday morning, the board announced that Alison Rose had agreed to step down as CEO with immediate effect by mutual consent.
Subject to regulatory approval, the board has appointed Paul Thwaite, the current CEO of our commercial and institutional business, as Group CEO. Paul has been a member of our executive committee since 2019 and has played an important role in delivering our current strategy, which remains unchanged. Turning to headlines on slide three. The business continues to perform well, and we have delivered a strong first half, with growth in lending of GBP 6 billion and new customer acquisition in key areas. We've delivered first-half operating profits of GBP 3.6 billion and attributable profit of GBP 2.3 billion. Income grew to GBP 7.4 billion, and costs were GBP 3.8 billion. Our strong capital generation gives us the flexibility to invest in the business, consider other value-creating strategic options, and return capital to shareholders.
We are proposing an interim dividend this year of 5.5 pence, up from 3.5 pence last year. We have completed the GBP 800 million on-market buyback announced in February, and today we announced another on-market buyback of GBP 500 million, which we expect to start next week. Together with a directed buyback of GBP 1.3 billion in May, this brings our CET1 ratio to 13.5%, within our target range of 13%-14% for the first time. Our return on tangible equity was 18.2%, on track for our target 14%-16% range by the end of the year. Turning to slide 4 and our performance in the second quarter, using the first quarter as a comparator. Total income was stable at GBP 3.9 billion.
Income, excluding all notable items, was GBP 3.6 billion, down 6.7%. Within this, net interest income was 2.7% lower at GBP 2.8 billion, and non-interest income was down 19.5% at GBP 739 million. Operating expenses fell 3.1% to GBP 1.9 billion. The impairment charge increased to GBP 153 million, or 16 basis points of loans, driven by higher post-model adjustments. Taking all of this together, we delivered operating profit before tax of GBP 1.8 billion. We incurred some notable charges, bringing profit attributable to ordinary shareholders to GBP 1 billion, and return on tangible equity was 16.4%. I'll move on now to income on slide 5. Income, excluding all notable items, was GBP 3.6 billion, down 6.7% on Q1.
Net interest income was 2.7% lower at GBP 2.8 billion, driven by lower margins on mortgages and deposits and lower group average interest earning assets, which reduced by 1.5% to GBP 514 billion, driven by a reduction in liquid assets, which more than offset loan growth. Non-interest income, excluding notable items, was down GBP 179 million to GBP 739 million. We continue to expect full-year income, excluding notable items, of around GBP 14.8 billion. However, we now expect net interest margin of around 3.15%, down from 3.20% at... when we last spoke.
This assumes the U.K. base rate increases by a further 50 basis points in Q3 to 5.5% and remains there for the rest of the year, and the average reinvestment rate of our Product Structural Hedge for the full year is 4.4%, up from 3.6%. The benefit from higher rates on Bank NIM is more than offset by our expectation of further deposit mix changes and pass-through, along with a reduction in the Product Hedge notional to around GBP 190 billion by the year-end, reflecting a catch-up with eligible spot deposit balances. Turning now to costs on slide 6. Other operating expenses were GBP 1.9 billion for the second quarter. That's down GBP 57 million or 3% on the first, driven by lower severance and consultancy costs.
In Ulster Bank, we have incurred GBP 163 million of direct costs in the first half. We continue to guide to around GBP 300 million for the full year. We continue to expect other operating costs of around GBP 7.6 billion for the year, in line with our guidance. This cost performance is delivering a cost income ratio of 49.3% for the first half, benefiting from the notable income gains. If we were to exclude these gains, the cost income ratio is 51.6%. I'd like to turn now to impairments on slide seven. We booked a net impairment charge of GBP 153 million in the Q2 , equivalent to 16 basis points of loans on an annualized basis.
This was driven by an increase in our post-model adjustment for economic uncertainty of GBP 129 million to GBP 462 million, together with some further reserve building that more than offset the GBP 98 million expected credit loss release from the update to our economic assumptions. The PMA increase is largely against our wholesale book to cover any potential cash flow issues as a result of higher interest rates and inflation. Excluding this, we would have had further net impairment releases in our commercial and institutional business. In retail, overall, stage three charges and defaults remained stable. The impairment charge, driven by the new day one provisions, relates to unsecured lending growth. Our 2023 impairment guidance is 20 to 30 basis points. We see this as prudent, and we would need to see a material deterioration in performance to be inside the range.
Looking at lending now on Slide eight, we are pleased to have delivered further net lending growth in the quarter. Growth loans to customers across our three businesses increased by GBP 0.3 billion to GBP 356 billion. Taking retail banking together with private banking, mortgage balances grew by GBP 1.9 billion, or 1% in the quarter. Gross new mortgage lending was GBP 8 billion, representing flow share of around 15%, and our stock share has increased from 12.3% at the start of the year to 12.6%, demonstrating how we are delivering on our growth strategy. Given volatility in spot rates during the quarter, our average application margin was below our intended range of around 80 basis points, but we were back to this level at the beginning of July as we repriced customer rates.
Unsecured balances increased by a further GBP 600 million to GBP 15 billion, driven by additional card issuance and ongoing share gains. In commercial and institutional, gross customer loans decreased by GBP 2.3 billion. At the mid to large end, we saw some demand for asset finance and revolving credit facilities. At the smaller end, demand remains muted, and customers with surplus liquidity continued to deleverage, including repayment of government scheme lending. I'd like to turn now to credit risk on Slide 9. We have a well-diversified prime loan book, which is performing well, and which demonstrated its resilience in the recent Bank of England stress tests. Over 50% of our group lending consists of mortgages, where the average loan to value is 55% or 69% on new business. We continue to have low levels of arrears and forbearance in our mortgage book.
91% of our book is fixed, 5% are trackers, and 4% is on a standard variable rate. Over two-thirds of mortgage balances are fixed for five years, and less than a quarter are fixed for two. The composition of our mortgage book means a lower proportion of our customers will face a change to their mortgage payments in the second half of the year relative to the sector average. The majority of our customers are rolling off five-year fixed rates, where the uplift is lower than for those rolling off two-year rates. Since mortgage rates began to rise in Q4 last year, more than 70% of our eligible customers have taken the opportunity to refinance early and take advantage of lower rates. Our personal unsecured exposure is less than 4% of group lending and is performing in line with expectations.
Our corporate book is well diversified, and we have brought down concentration risk over the past decade, including reducing commercial real estate, which is less than 5% of group loans, with an average loan to value of 4%-8%. With that, I'll hand over to Donal.
Thanks, Katie. Good afternoon, thank you for joining today's call. I will start by sharing some highlights from the first half of the year before moving into more detail on deposits, liquidity, and capital. I will then give an update on our progress against our funding plans for the year before we open up for questions. Starting with the highlights on Slide 11, we ended the first half with a strong capital, MREL, and leverage position, comfortably above the regulatory minima, with a CET1 ratio of 13.5%, a leverage ratio of 5%, a total MREL ratio of 31.2%. The group's funding is well diversified, we have a strong deposit franchise and a robust liquidity position.
The liquidity coverage ratio was 141%, giving us comfortable surplus over minimum requirements, with the liquidity portfolio primarily concentrated in central bank deposits. We've made good progress against our funding requirements in the first half, achieving over 60% of our annual issuance requirements for the holding and operating companies, despite challenging market conditions. It was pleasing to see further progress on our credit ratings in April, with S&P upgrading all NatWest Group entities, recognizing the group's strong earnings outlook, robust balance sheet, and solid funding and liquidity. Turning to liquidity on Slide 12, our liquidity position remains robust, with an LCR ratio of 141% at the end of Q2, reflecting around GBP 45 billion of surplus primary liquidity above minimum requirements. Our liquidity coverage ratio was 145% on a 12-month rolling average view.
The increase in the ratio in the quarter, from 139% at Q1, was primarily due to higher customer funding surplus and an increase in treasury funding activity, including issuance. We continue to manage a high-quality liquid asset pool with primary liquidity of around GBP 148 billion and secondary liquidity of GBP 79 billion. Primary liquidity is concentrated in cash, with 81% deposited with central banks. The remainder comprises high-rated Level 1 LCR bonds, the majority of which are held on the balance sheet at fair value. Our secondary liquidity increased by approximately GBP 18 billion during Q2, after we increased the nominal value of assets pre-positioned at the Bank of England in April. Looking at customer deposits on slide 13. We operate with a diverse deposit franchise, with a mix of retail and commercial deposits across interest-bearing and non-interest-bearing product offerings.
Customer deposits across our three core businesses were GBP 421 billion at the end of the H1 , resulting in a loan-to-deposit ratio of 83%. We saw limited movements in deposits during the second quarter, compared to a reduction of approximately GBP 11 billion in the H1 , from higher tax payments and a reduction in system-wide liquidity. Retail banking deposits reduced by GBP 0.9 billion, as growth in interest-bearing savings was offset by lower current account balances. Private banking deposits decreased by GBP 0.8 billion in the quarter, and commercial and institutional deposits increased by GBP 1 billion. During the quarter, we continued to see migration from both non-interest-bearing accounts and instant access into fixed-term accounts. Term deposits are now around 11% of total deposits, up from 6% at the year-end.
Interest-bearing balances now account for 63% of total deposits, up from 60% at Q1. Our cumulative pass-through is now around 50% across instant access deposits, up from 40% at Q1, which includes pricing decisions after the base rate increase to 5% in May. Around 40% of total deposits are insured, although this varies by franchise and customer type, with a much higher percentage of our retail balances insured. Turning to our capital and leverage position on slide 14.
Our CET1 ratio at the end of the quarter was 13.5%, within our target range of 13%-14%, and well above the current maximum distributable amount of 10.4%, which increased 90 basis points earlier this month as a result of the UK countercyclical buffer moving from 1%-2%, as previously announced by the Financial Policy Committee. Our total capital ratio for the first half is 18.8%. Given our CET1 target range of 13%-14%, we expect to operate with optimal levels of AT1 and Tier 2 capital going forward, relative to our minimum requirements. We have a comfortable AT1 position, with GBP 3.9 billion in issue, an AT1 ratio of 2.2% compared to a minimum ratio requirement of 2.1%.
We have no near-term AT1 considerations, with the next call date not until August 2025. Our Tier 2 ratio is 3.1%, which currently shows a buffer to our 2.7% minimum requirement, following our recent issuance last December and in March of this year. Our UK leverage ratio was 5%, leaving around 145 basis points of headroom above the Bank of England minimum requirement. Moving to slide 15, on returns and capital generation. We are pleased to have delivered a 16.4% return on tangible equity this quarter, driving capital generation of 51 basis points, excluding non-recurring impacts such as our acquisition of Cushon. This brings capital generation to 101 basis points for the first half.
We ended the quarter with a Common Equity Tier 1 ratio of 13.5%, down 90 basis points on the first quarter. This was driven by distributions, which account for 115 basis points. That includes the GBP 1.3 billion directed buyback, which consumes 71 basis points of capital, an ordinary dividend accrual equivalent to 16 basis points, in line with our 40% payout ratio, and an on-market buyback program of GBP 500 million announced today, which is fully accrued in our 13.5% CET1 ratio. Moving to slide 16, on the results of the 2022, 2023 Bank of England stress tests that were released earlier this month.
The stress test explores whether the group has sufficient capital to withstand a severe but plausible outcome, starting with the group's balance sheet as of June 30, 2022, and a CET1 starting point of 14.3%. As you can see on this slide, on an IFRS 9 transitional basis, the group's low point CET1 ratio would have been 11.1% on a minimum stress ratio basis after the impact of strategic management actions. This was well above the group's 7% hurdle rate and our H1 2023 MDA of 9.6%, and our current MDA of 10.4%. The group's Tier 1 leverage ratio would have been 5.2% after the impact of strategic management actions, and this is also well above the hurdle rate of 3.7%.
I'm very pleased that stress testing exercises once again highlighted NatWest Group's robust balance sheet, given the significant de-risking completed over the last 10 years, providing further confidence that we were well able to withstand a severe shock, enabling us to support our customers and the UK economy. Looking at our issuance during the first half on slide 17. I'm very pleased with the transactions we've executed this year, particularly in light of the challenging market conditions, and once again, thank you for your continued support for NatWest Group and NatWest Markets. From NatWest Group, we've issued around GBP 4 billion equivalent in senior MREL format in the first half, being active in dollar and euro markets. Our H1 transactions leave us well placed against our GBP 3 billion-GBP 5 billion issuance requirement for 2023.
In addition to issuing senior MREL, we also issued EUR 700 million of Tier 2 in H1. For NatWest Markets Plc, we have issued around GBP 2 billion equivalent in euro, Swissy, and most recently, sterling markets in fixed and floating formats. That leaves us around 50% complete against the midpoint of our GBP 3 billion-GBP 5 billion guidance for 2023. We therefore expect to be active across the group in both HoldCo and OpCo transactions in H2, and will also give consideration to the potential of pre-funding our 2024 requirements if the right market conditions prevail. Turning to credit ratings on slide 18. It's pleasing to see further progress in our credit ratings this year. In April, S&P upgraded the ratings of all NatWest Group entities. The NatWest Group holding company is now rated BBB+.
The Ring-Fenced Bank core operation companies are now A plus. Our Non-Ring-Fenced Bank operating companies are now single A. The outlook for Moody's, S&P, and Fitch are stable across all group entities. We will continue to proactively engage with the agencies to support ongoing progress in our credit and ESG ratings. With that, I'll hand back to Katie.
Thank you, Donal. I'd like to finish with guidance on slide 20. We expect income, excluding notable items, to be around GBP 14.8 billion at a UK base rate of 5.5%, net interest margin at about 3.15%, and group operating costs, costs excluding litigation and conduct, to be around GBP 7.6 billion, delivering a cost income ratio below 52%. We anticipate a loan impairment rate in the range of 20-30 basis points, and together, we expect this to lead to a Return on Tangible Equity at the upper end of our 14%-16% range. With that, I'll open the line for questions.
Thank you, Katie. If you'd like to ask a question today, you may do so by using the Raise Hand function on the Zoom app. If you're dialing in by phone, you can press star nine to raise your hand and star six to unmute once prompted. We'll pause for a moment to give everyone an opportunity to signal for questions. We have our first question from Robert Smalley. Robert, please go ahead.
Hi, good morning. Thank you for taking my questions and doing this call.
Hi, Robert.
Hi, a couple of questions on asset quality. First, I'm going into the release this morning on page 23, where we talk about-- where you talk about ECL post-model adjustments. It seems that you've increased the allowance for economic uncertainty around CNI a lot more in the H1 . Am I reading that correctly? Could you talk a little bit about that? On the mortgage side, things continue to hold up. Could you talk a little bit more about stress testing, customers that might be a little cuspier, with respect to their ability to pay and affordability? Then third, you talked about deposit shift. Where do you see that going in the H2 ? Were there any surprises that came out of that? Thank you.
Thanks. Thanks so much, Robert. Donal, I'll do the first two, then I'll give you the deposit one, okay?
Yeah.
If I look at the asset quality, sorry, in terms of the PMA, first of all, yes, we've put a bit more into CNI. The way that we did it is we basically went through and compared all of our sort of different sectors and thought which ones are most likely to be kind of impacted by liquidity issues in terms of the kind of tightening system liquidity that we're seeing, as well as the kind of persistent inflation. When we, we, we finished that, we then kind of applied a kind of PD move from 1 to 1.5 on those sectors, and that's really what's given rise to that kind of increase.
We felt, as we looked at the retail banking side, we already had 102 in there, and we made some small changes. Actually, given, as we know historically, mortgages, they don't bump up in the same way, even in difficult times, that we kind of felt we were adequately provided from within the model. The need for the PMA was that much smaller. It was definitely just that kind of the checking of the sectors that were more impacted by liquidity on that side of things. In terms of the stress testing piece, look, If I look at someone whose mortgage is renewing today, they'll be renewing at a level that is lower than we would have stressed them at when they took that mortgage out.
What we have done, is we have increased the level of stress test, so if you're paying a 6.5% mortgage, you're probably being stressed somewhere between 7%-10% at the moment, in terms of where you are more likely up, up to that kind of 10% sort of level. It's definitely. That makes it just a little bit harder at the moment. Donal, do you want to take the deposit question?
Yeah, sure, Robert. In terms of deposit shift, I don't think there's any major surprise than what we've seen in H1. It's probably, I think, the shift we've seen in the fixed term has maybe moved a little quicker than we'd expected, but then rates, I suppose the movement in rates has also surprised on the upside. As Katie said this morning, in terms of the percentage of fixed term deposits have moved from 6% at the end of the year to 11% currently, which has reduced our non-interest bearing balances from 40% to 30%. I think as I look forward into H2, we do expect UK base rates to peak in Q3.
Even though we do expect some further continuation move in, in mix shift, I do expect it to slow as we approach peak rates. Probably the caveat is, like, you know, customer behavior is just very, very difficult to, to forecast or predict, but that's kind of how we're, how we're looking at it for the next six months.
Thank you. Our second question comes from Corinne Cunningham from Autonomous. Corinne, please go ahead.
Good afternoon, everyone. brief question from me, and it's about capital buffers and what you think is the right level to manage to. Your CET1 is now where where you want it to be in terms of the target. If I look at the buffers that you're running on Tier 1 and Tier 2, and the Tier 1 is fairly low now, just 10 basis points, and Tier 2 is a bit bigger at 40 basis points. How do you think about those? Do you think that AT1 buffer is big enough, or do you just roll that into your overall thinking on your CET1 buffer?
Particularly, I'm gonna ask the question, particularly because investors are twitchy when it comes to call dates, and the bigger the buffer you run, I guess the more relaxed investors, investors can be. Thank you.
I can-
I think you'll just take that, yep.
I'll, I'll take that one. I think in terms of our, our AT1 Tier 2 buffers, you know, our plan is kind of to always to run to, to more optimal levels. I think in terms of where we're currently running, yes, we're close to probably what our, our minimum requirement is in AT1, a bit, a bit of more of a buffer on, on Tier 2, but I think that's primarily probably driven by just the timing of some of the, the issuances we have, we have done over the last six months. You know, I don't expect to run any significant buffer across either AT1 or, or Tier 2 going forward.
you know, in terms of our overall CET1 target of 13%-14%, kind of comfortable there that there's enough CET1, you know, headroom to run those optimal levels. Then, I think, you know, we don't have the same level of FX volatility or anything like that through our risk-weighted assets, just given our UK focus. I think that gives us more comfortable to run towards the optimal levels.
Thanks, Corinne.
Just a reminder, if you do have a question, then please use the Raise Hand function on the Zoom app, or if you're dialing in by phone, you can press star nine to raise your hand and star six to unmute when prompted. We have no further questions. I'm now going to hand back to Katie for closing comments.
Great. Thanks very much, indeed. Look, as ever, we do appreciate you coming and listening in to these calls. I know you do find them useful. If you have any questions after the event, Paul Pybus and at IR is there to be your first port of call, and Donal Quaid and I look forward to meeting many of you over our various IR interactions over the next few months. We'll talk again more formally when we get together in February. Thanks very much. Take care. Bye-bye.