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Apr 28, 2026, 4:35 PM GMT
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Earnings Call: H1 2022

Aug 1, 2022

Joanne Russell
SVP of Investor Relations, Pearson

Good morning, everyone, and welcome to Pearson's 2022 Interim Results. Today, we'll host a presentation followed by a Q&A session. There will be two ways to submit your questions for the Q&A. If you'd like to ask your question personally, please use the numbers that are displayed on screen. These lines will be open following the main presentation. Alternatively, please type your questions into the Question tab at the top right of the screen. With that, we'll commence.

Speaker 10

Take one. Action.

We are all on unique learning journeys. Journeys that will never really end.

Because the minute we stop learning, we stop fully living.

At Pearson, our purpose is to add life to a lifetime of learning.

And, we all add life differently.

Add opportunity to a lifetime of learning.

Joy.

Connection.

Curiosity.

Vibrancy.

Adventure.

Definitely adventure.

Add meaning.

Add equity.

To a lifetime of learning.

Growth to me means acquiring new skills and knowledge that will help me make better decisions to improve the quality of my life.

Progress means constantly improving. You gotta add flexibility. It's all very personal.

The future we're working hard to create.

Is one that brings education to everyone in their own way.

During moments that really matter.

Support.

Confidence.

Fun. We've got to add some fun.

It's all just life, right?

We all add different aspects of life to a lifetime of learning. What will you add?

Andy Bird
CEO, Pearson

Good morning, everyone, and welcome to our interim results presentation. I'm here with our CFO, Sally Johnson, who I'll hand over to shortly, but let me start with a quick overview of the highlights. In the first half of this year, we continued to gain momentum both strategically and operationally. We're making exciting progress to deliver and evolve our lifelong learning ecosystem to an expanding consumer base. Following our reorganization, we're now a more interconnected, streamlined, and agile organization, and can recognize efficiencies and take advantage of opportunities in ways that just weren't possible in the past. All of this is reflected in a strong first half performance with sales growth of 6%, adjusted operating profit growth up 22%, and we're reaffirming our full year expectations. More importantly, what we've accomplished so far gives us a real platform for change.

Our new operating model has enabled us to identify at least GBP 100 million of further efficiencies, which we will deliver next year and the years beyond. We'll achieve this while continuing to allocate significant investment to drive growth. As a result of these efficiencies, we'll deliver our improved mid-teens margin target in 2023, which is two years earlier than originally expected. We're refocusing and developing our portfolio to meet a significant opportunity serving consumers who are increasingly turning to their employer for education, as well as with employers who want to get the best out of their people by educating them further. We're seeing evidence of this broadening enterprise learning market with the over 50,000 new users joining Credly each week and the ongoing growth in VUE clients in the IT and professional sectors.

It's important to remember that Pearson already serves the enterprise learning market in several of its divisions, and that we're well-positioned to see continued growth in this sector. We're also driving successful change through targeted investment, acquisitions, and disposals. This includes the recent acquisitions in Workforce Skills and English Language Learning to expand our presence in these high-growth areas, as well as the near completion of the sale of our international courseware local publishing businesses. Today, we've announced that we're launching a strategic review of our online programme management business. I also want to share today that Tim Bozik, President of Higher Education Division, will be retiring after nearly 40 years at Pearson. I wanna thank Tim for his leadership and the significant contribution that he's made to our business. Tom ap Simon will become President of Higher Education in addition to his role as President of Virtual Learning.

Tom brings a proven track record in growing Pearson businesses, along with an excellent understanding of the higher education landscape. We're making all of this progress despite the macro headwinds, which demonstrates the benefits of being a well-diversified business and the fundamental lifelong need to learn, a trend that we expect to continue. There's clear evidence that our strategy is working and allowing us to move at an even greater pace to deliver results for consumers and shareholders alike. I'll come back with some detail on key aspects of our growth strategy shortly, but now over to Sally for more on the financials.

Sally Johnson
CFO, Pearson

Thanks, Andy, and hi, everyone. We've delivered a strong first half performance with group underlying revenue up 6% and adjusted operating profit growing 22%, driven by our Assessments and Qualifications and English Language Learning divisions. Virtual Learning saw a strong performance in Virtual Schools, but disappointing enrolments in OPM. HE and Workforce were in line with expectations. Earnings per share increased by GBP 0.12-GBP 0.225 due to the adjusted operating profit growth and the release of a number of tax-related provisions, which we told you about at Q1. Our balance sheet remains robust despite M&A and our recent share buyback and continued investment in the business. This, combined with our strong results and confidence in future performance, has led us to increase our interim dividend by 5% to GBP 0.66.

Importantly, we're on track for the full year and well-positioned to drive sustainable growth. As we integrate our new operating model, we now believe we can realize further synergies and efficiencies, meaning the mid-teens margin we expected in 2025 will be achieved in 2023. I'll come onto this a bit more later. Looking at revenue by division, Assessments and Qualifications revenue grew 16%, driven by an excellent performance in US Student Assessment and UK & I nternational Qualifications as exam timetables returned to normal. We saw a better-than-expected performance in Clinical Assessment due to ongoing interest in health and wellbeing as well as government funding. Virtual Learning revenue grew 3% with a good performance in Virtual Schools, reflecting robust retention rates, partially offset by weak spring enrolments in OPM. English Language Learning revenue grew 22% with a strong performance in Pearson Test of English.

Mondly is performing well, and its addition to the group gives us access to the fast-growing D2C market, as well as offering significant synergies. Workforce Skills revenue grew 6% with continued growth in BTEC, GED, and TalentLens, with recent acquisitions Faethm and Credly growing strongly. Higher Education revenue was down 4%, in line with our expectations, reflecting a continuation of the decline we saw in U.S. fall 2021 enrolments into the last part of the academic year. Turning to profits. Group adjusted operating profit grew GBP 33 million to GBP 160 million, driven by the operating leverage on sales growth, FX, and property savings, partially offset by inflation, portfolio investment, and the phasing of costs last year. Margin improved from 8% to 9%.

At a divisional level in Assessments and Qualifications and English Language Learning, margins improved, driven by their operating leverage on revenue growth. Workforce margins reduced due to investment, in particular in our new suite of integrated workforce services, which we expect to launch in the first half of next year. Higher Ed margins reduced slightly due to the impact of revenue declines. Virtual Learning margins were low, albeit stable at 4% due to the lower margins in the OPM business, where revenues haven't grown as expected due to low enrolments. Sales growth in Virtual Schools was offset by investment in platform, curriculum, and customer care support. Last year, we committed to reporting on the KPIs which measure and track our strategic progress. While not all relevant at the half-year point, here, you can see those that are.

We delivered strong growth in the total number of VUE tests, reflecting ongoing growth in the IT and Professional sectors and recovery in DVSA. OnVUE tests declined slightly as customers chose to return to physical center testing, although virtual still remains popular in the IT sector, and it's important that we can offer customers both options. Pearson Test of English volumes grew well, in particular in India, where we also benefited from the implementation of our partner portal, as well as improved global mobility. The mix shift to India did, however, impact NPS scores as they're traditionally lower in this market. We maintained our industry-leading score return times, which give us an important edge in the market. As Andy will discuss further later, we are also delighted to see the ongoing growth in Pearson+, where we have now reached 4.5 million registered users.

U.S. Higher Education registrations are down largely due to enrolments, and we've also added the new baseline for the new Workforce KPIs. Virtual Schools enrolments don't close until the end of September, but applications for the 2022-2023 academic year, which is an early indicator, are tracking well. Cash performance for Pearson is historically skewed towards the second half, but in H1 2022, we continued the precedent set last year with a positive cash flow of GBP 9 million. This is in line with 2021, despite higher operating profit, as receivables were higher given the strong H1 revenue growth. These receivables will be collected in H2. Our balance sheet remains robust, with net debt at the end of June of GBP 810 million.

The increase from GBP 646 million last year is largely due to dividends and the share buyback as well as tax and interest, more than offsetting strong operating cash flows. Cash flows from M&A were broadly net neutral, given there was a mix of acquisitions and disposals. We continue to make progress with the strategic review of our international courseware local publishing businesses, and recently announced the sale of our K-12 businesses in Italy and Germany, and the completion of the sale of ERPI in Canada. After thorough consideration of the strategic value of the Canadian and Australian K-12 courseware businesses, we have determined it's in stakeholders' best interests to retain them. We are confident Pearson is the right home for these businesses as there are synergies with our A&Q division, which is where they'll be reported going forward.

We'll share updates on the remaining elements of these businesses as relevant, but likely in the coming months. The impact of these disposals on adjusted operating profit won't be confirmed until completion dates are known. Given the H2 weighting of these businesses, we estimate that it will be between GBP 15 million and GBP 20 million. There's also likely to be a modest impact to operating cash conversion, with an offset in the transaction working capital adjustments. We're also launching a strategic review of our OPM business as we evaluate its ability to integrate with the rest of the group and our broader Workforce Skills strategy. We will continue to maintain our strong relationships with global institutional partners to ensure that we provide the best learning experiences to students. Moving to the outlook for 2022 and our reiteration that we're on track to meet group expectations.

Our assumptions are broadly consistent with those outlined at the full year. However, we see upside potential in English Language Learning, Virtual Schools, and Clinical Assessments, given their strong first half performance, and likely increased pressure on enrolments in OPM and Higher Ed. Growth in Pearson+ subscriptions will lead to a phasing shift in HE revenue recognition from Q3 to Q4. As a reminder, we expect an interest charge of GBP 10 million-GBP 15 million, an effective tax rate of 15%-17%, reflecting that statute of limitations tax impacts that have been booked in H1. Given the recent movement in exchange rates, I thought it'd be helpful to remind you that every $0.01 movement in the dollar equates to broadly GBP 3 million of adjusted operating profit.

Given the macroeconomic environment, we've had questions from many stakeholders about the market dynamics we have in each of our segments, with an eye to potential impacts of a recessionary environment. I'll leave you to go through the detail, but in high-level terms, it's important to appreciate that the business is well diversified in terms of learner and geographical markets. Many of our contracts are long-term and with local or national government entities, and much of our spend on products and services, nondiscretionary and non-cyclical. In 2021, we set about reorganizing the business into five global business divisions, giving each division full responsibility for its overhead, ensuring empowerment and accountability to help accelerate growth going forward. As we integrate this new operating model, we can realize further synergies and efficiencies, and as a result, we will deliver at least GBP 100 million of further efficiencies next year.

These efficiencies will be derived from right-sizing the cost base as we implement the new strategy and portfolio, rationalizing product and content, and further realizing corporate property reductions, together with other operating enhancements. We are being proactive and choosing to do this while continuing to allocate significant investment in areas of the business that will drive growth. These efficiencies mean the 2025 mid-teens margin target will be achieved in 2023. I expect one-time costs of around GBP 120 million, with approximately half being cash related. The cash costs will be incurred across the end of this year and into next, and the non-cash costs are expected to be write-offs, such as property lease assets. This will not only lead to a more agile and efficient operating model, but will also drive value for shareholders.

So, in summary, we've had a strong first half performance, we're on track to deliver on the full year expectations, and we're making excellent financial and strategic progress. With that, I'll hand back to Andy.

Andy Bird
CEO, Pearson

Thanks, Sally. Pearson's evolution is moving with pace from a matrixed holding company to the Pearson of today, supported by the structure I outlined just over 12 months ago. We're now focused on integrating our businesses and products to form a more interconnected lifelong learning platform. The result of that will be a unique and powerful digital learning ecosystem, one that uses our unrivaled ability to diagnose skills gaps, help people learn, verify their skills, and mobilize their talent as only Pearson can. We're working to get to know our consumer and build a portfolio of products that meet the new demand they're placing on learning. In 2021 alone, our products and services reached more than 140 million users around the world. Over 15 million of these relationships were direct and monetized.

This means we have a large existing market of consumers who can move between our products as their learning needs evolve. Knowing this, it's incumbent upon us to make every interaction with these consumers more meaningful. That's exactly what we're trying to do as we move from discrete to connected applications across the business, which you can see on this slide. This highlights our focus on execution and delivery. Now, there are lots of examples here of our products and services working together, notably the integration of Mondly with Pearson+ and Credly. Now for some further detail on Pearson+. We've always said that Pearson+ for Higher Education was just the starting point of a broader consumer offering. We're in an even stronger position to achieve that ambition and to further monetize the platform with the enhancements we are launching this fall.

We're seeing strong momentum with Pearson+, and I'm pleased to report that registered users have increased from 2.7 million and now stand at 4.5 million for the academic year. Cumulative paid subscriptions are up from 133,000 to 329,000. That's especially encouraging when you consider that spring is traditionally a lower enrolment period. For our first academic year, Pearson+ was only available directly through Pearson e-commerce. Now, for this fall's back to school in the United States, we're also integrating Pearson+ into the existing higher education purchasing channels. In addition, within our existing market of textbook consumers, we're seeing increased uptake of Pearson+.

In the first half of the year, we've seen Pearson+ units increasing as a proportion of total text units from 5.7% in H2 2021 to 14.4% in the first half of the year. As Pearson+ develops, we're gaining much more insight into how students use the platform, which is helping us to iterate and further enhance the product. We're encouraged by the increasing levels of engagement with Pearson+. On average, each user accessed the platform nearly 14x in H1, with a session length of over 23 minutes. That's better and longer usage than we saw in 2021 during our first semester in market. Remember, that's in addition to the time students spend on MyLab and Mastering. While mobile is an important platform, web usage is outpacing that.

In fact, 83% of users prefer the bigger screen experience of a laptop. It's important to note that downloads only tell one part of the Pearson+ story. Ultimately, this growing, engaged user base will help us recognize potential cross-selling opportunities outside of higher education. It's why we need to keep building on the original Pearson+ foundation. Now, until now, Pearson+ was only relevant to students who were assigned a Pearson textbook. Now, with the addition of the Channels feature, Pearson+ is set to become a great learning tool for any student who wants extra study help, whether at college or work. As you can see from the video on the screen, Channels is now out of the pilot stage and ready for back to school. We've assembled thousands of high-quality learning videos and practice problems designed to help students understand complex topics.

You can explore Channels for yourself by visiting channels.pearson.com. For this early release, Channels will be available free to any user with or without a subscription. We'll turn Channels into a paid feature sometime in the near future. With the Channels feature, our ambitions to integrate Mondly and the expansion into existing higher education purchasing channels, we're growing the addressable market for Pearson+ beyond college. To recap, as we move into the second half of 2022, we'll continue our progress against the four priorities I laid out earlier this year. We are delivering sales and profit growth. We're focusing on execution, quality and trust. We're embedding customer and consumer insights across the company. Finally, we're evolving and scaling Pearson+.

We're seeing clear operational and financial benefits from being a more integrated, holistic company, and we're well-positioned to accelerate our growth to deliver increased value to shareholders. A very different Pearson is beginning to take shape. One that is more diversified, more resilient, and better tailored to serving a changing consumer. More importantly, Pearson is now better positioned to deliver sustainable growth. With that, Sally and I are happy to take your questions. Jo, over to you.

Joanne Russell
SVP of Investor Relations, Pearson

Thanks, Andy. Just as a reminder, there will be two ways to submit your questions. If you'd like to ask your question personally, please use the numbers that are displayed on screen. These lines are now open. Alternatively, please type your questions into the Question tab at the right top of the screen. With that, we'll take a couple of questions from the floor. We will start with Tom Singlehurst. Three questions, Andy and Sally. I'll read the first two out. Via the cost optimization program, you appear to be bringing forward your mid-teens margin target for the group. At a divisional level, should we expect the benefit to be focused on Higher Ed? And secondly, would it be fair to compare the 329,000 paying Pearson subs with the 3.6 million e-books sold in 2021, i.e.

attempts in mix shift to Pearson+ from one-off e-book sales? How far and how fast will this mix shift go?

Sally Johnson
CFO, Pearson

Shall I take the first one, you take the second one?

Andy Bird
CEO, Pearson

Yeah.

Sally Johnson
CFO, Pearson

You're right. That 2025 mid-teens margin that we gave you is now 2023. Broadly speaking, the divisional breakdown that we gave you at that point in time holds for 2023. Other than probably for the Workforce division, where as you know, we've put in increased investment in this year, and that will be the same next year as well as we're building out that division for growth in the future. I think in terms of the efficiencies that we're looking at, yes, there probably is a weighting towards Higher Education from a divisional perspective.

Andy Bird
CEO, Pearson

To your second question, Tom. I think, you know, you are seeing a couple of shifts here. The first is the, as you say, the shift among the eText units within the Pearson universe. What interests me is how much we're seeing a recapture of that secondary market start to happen. It's only two semesters in, as we've said. As I also commented upon, Pearson+ up to now is only available through Pearson e-commerce. You know, I think what's gonna be very interesting as we go back- to- school for fall 2023 is to see the impact Pearson+ has once we now put it into existing distribution channels like campus bookstores.

This back- to- school will be the first time that you will be able to get Pearson+ in a campus bookstore in the U.S., for example, alongside many of the other traditional distribution sources. I think there you're gonna see a much even bigger shift into sort of users and paid users independent from the bundling with Mastering and MyLab.

Joanne Russell
SVP of Investor Relations, Pearson

Thanks, Andy and Sally. Just a third question from Tom. You are clearly factoring in a worse enrolment picture for 2022 in Higher Ed than you were earlier in the year, but are you assuming the rate of decline is as bad as 2021 or worse? How do you factor in the range of outcomes in your operational planning to avoid negative earnings surprises?

Sally Johnson
CFO, Pearson

Thanks for the question, Tom. At the beginning of the year, we talked about higher ed enrolments being slightly down. I think that's probably optimistic now, and they could be down as far as they were last year. Because of the diversity of our business, we are maintaining guidance because we've got upsides in other parts of the business. In particular in English Language Learning, in Virtual Schools, we're seeing really great retention rates and those application rates that we're seeing at the moment going well as well and in Clinical Assessments. We are reaffirming the guidance that we made at the beginning of the year.

Andy Bird
CEO, Pearson

And I'd just add that, you know, hopefully, as well as that diversification, you're seeing that means a less of a reliance on the Higher Education business and on enrolments in U.S. higher education. We'd rather plan for the downside and be pleasantly surprised if indeed there is an upside. As Sally was saying, I hope you get a sense we're a really, really well-run set of businesses. A great credit to the executive team who run those businesses and keep delivering, and exceeding expectations as a result, as it relates to our results in sales and underlying profit.

Joanne Russell
SVP of Investor Relations, Pearson

Thank you. Next question comes from James Tate from Goldman Sachs. First question, you announced further efficiencies identified and to be delivered in 2023. Are these all incremental rather than efficiencies being brought forward? Can you give an update on where 2025 margins are expected to be? We'll do another one out of the three. You expected potentially increased pressure on enrolments in Higher Ed and OPM. What do you think about the counter-cyclicality of enrolments in a weaker macro environment, or is the historical relationship no longer relevant?

Sally Johnson
CFO, Pearson

I'll take.

Andy Bird
CEO, Pearson

You take one, I'll take two.

Sally Johnson
CFO, Pearson

Yeah, very good. These are incremental savings. If you've got a 2023 forecast, then you'll want to add GBP 100 million for those efficiencies to that. In terms of 2025, obviously, that guidance still very much holds, but I think it's probably fair to say that given the revenue growth that we're expecting, there'll be operating leverage on those and potential for further margin improvements.

Andy Bird
CEO, Pearson

Having said, I'm gonna take the second question, Jo. I can't remember what it is.

Joanne Russell
SVP of Investor Relations, Pearson

Enrolment and-

Andy Bird
CEO, Pearson

Oh, enrolments. Yes. Enrolments, enrolments, enrolments. I think it's really, really interesting to see, you know, what is gonna happen. Traditionally, a recession has been counter-cyclical in terms of more people wanting to go back into higher education. I think there's a couple of interesting things going on here. Firstly, there's many people who have yet to finish their college degrees 'cause they were impacted by the pandemic, so there's an enrolment issue there. Potentially we'll see some students coming back to college to finish their degrees that were interrupted. But there's no doubt that there's also those that are finding higher education, as it were, within the workforce. As we've seen, and as Sally has alluded to, you know, we're now positioned to sort of take that enrolment question somewhat off the table.

You know, whether you go and study through institutional learning or whether you're studying through enterprise learning, we've sorta got both of those covered, and you're seeing that uptick as we see it. We said in Pearson VUE in terms of, you know, the amount of work, particularly in the IT and tech sector coming through. That's really important 'cause I think one thing that has fundamentally changed is the need for employers to include learning as a benefit to engage and retain employees. Employees have signaled very loudly to us that they expect, in addition to salary and benefits in terms of healthcare, that learning is a really important part of their You know, how they value a company and how an employer can retain.

I think there is status of a permanent shift, and we are well-placed to take advantage in both sides.

Joanne Russell
SVP of Investor Relations, Pearson

Thank you. Third question from James, more of an opportunity to talk about Pearson+ . You talked about 4.5 million registered Pearson+ users. Could you please indicate how many active users you currently have and how these have trended?

Andy Bird
CEO, Pearson

Yeah. The 4.5 million users are the amount of users we have at the end of this academic year. What's really interesting, and I mentioned a couple of stats around the number of times of engagement and the length of that engagement, and that's in addition to what a student's normally doing with a Mastering or MyLab. You know, to use another analogy in the TV world, if you think of every session that a student was engaging as like a half-hour TV program, you know, we were getting 4.5 million users watching a 14-episode series over the first half of this year. Really powerful levels of engagement. We're seeing the usage happen throughout the semester.

It's hard to say at any one particular time. We know exactly at any period of time how many people are watching. The way to think about it is how they are using Pearson+ over the course of a whole semester. That's really how you get to measure rather than a specific period in time.

Joanne Russell
SVP of Investor Relations, Pearson

Thank you. I think we're now gonna go to the operator for some calls via conference call.

Operator

Thank you. If you would like to ask a question, please press star followed by one on your telephone keypads. If I can ask you to ask three questions at a time. If you would like to ask any questions, please press star followed by one on your telephone keypads now. We have the first question on the phone lines from Nick Dempsey of Barclays. Your line is open, Nick.

Nick Dempsey
Director of Media Equity Research, Barclays

Yeah. Good morning, guys. I've got three questions. I've put some on the webcast as well, so please do ignore those. Yes, first of all, U.S. Higher Ed guidance, I think Tom was trying to ask whether I guess previously your guidance for organic growth for the year was better than -5%, and could it now be a bit worse than -5% with enrolments getting a bit worse than you had hoped? Second question. We really are stacking GBP 100 million of savings onto operating profit in 2023? Because previously when Pearson's announced savings targets, sometimes that target has ended up really being a mixture of savings and investment, and you haven't been sensible to stack it on. In this case, things have changed.

We really are saying stack GBP 100 million on top of your operating profit in 2023 and move on. The third question, just on Virtual Schools. Are we now past the point where the COVID cohort, if you like, can wash out worse than hoped for and surprise us negatively? Have we moved past that point? 'Cause people definitely ask me, "Oh, when are all those people that signed up only because the physical schools were closed are going to wash out of that number?

Andy Bird
CEO, Pearson

Perfect. Go on, you start, Sally.

Sally Johnson
CFO, Pearson

Thanks. You can add.

Andy Bird
CEO, Pearson

Yeah.

Sally Johnson
CFO, Pearson

Thanks for clarifying Tom's question for me, Nick. I mean, obviously it depends where enrolments are, but we're reaffirming that HE guidance that we will be down, but by less than last year, given what we're thinking is going to happen with enrolments, which is not down a little bit, it's down by more than that. In terms of the GBP 100 million worth of efficiencies, yes, you saw me nodding while you were asking the questions. You add that to next year. We are constantly capital reallocating in terms of investment around the business, you know, matching that investment to where we see the greatest returns and where it's gonna drive growth. But in terms of this GBP 100 million, yes, you add it to whatever you had for next year.

And Virtual Schools, you know, grown 6% in the first part of the year. That's to do with really great retention rates. I think we are now, at a point where people are really seeing the benefits that homeschooling can bring to a family. I think some of the new ways of working and those sorts of things, have also had an impact to it. Yes, I think we're past that point now.

Andy Bird
CEO, Pearson

I mean, all I'd add on the GBP 100 million is, you know, if you read closely, we say at least GBP 100 million in efficiencies. These aren't just cost savings. This is about how we run the company. As a result of becoming a more performance-oriented culture, as a result of us becoming more agile in terms of us being able to utilize our technology, investing against new products, creating a much more interconnected organization. All of these things mean that we can actually run the business more efficiently. Therefore, you know, with confidence, say, you can take the GBP 100 million and just put it into your models going forward.

We will still have more than enough to invest behind, you know, the new products and innovations that we're continuing to build as we build the digital learning ecosystem. Hope that helps. Operator?

Sally Johnson
CFO, Pearson

Another voice will come from the line.

Operator

Thank you. We now have the next question from Omar Sheikh of Morgan Stanley. Your line is open.

Omar Sheikh
Equity Analyst, Morgan Stanley

Morning, everyone. It's Omar Sheikh from Morgan Stanley. I've got three questions as well. Maybe the first one, Sally. Just in the context of what Andy just said on efficiencies, could we just clarify that when we say efficiencies, we mean lower costs? That would be kind of helpful just to clarify that. Then on the numbers, I mean, you're flagging savings for next year in the middle of, you know, kind of close to the middle of 2022. Is there any chance that you might see some cost savings this year and in particular in Higher Ed? I mean, the guide for margin this year is margin stabilization.

If there's maybe a little bit of pressure on enrolment, is there scope perhaps for some cost savings in Higher Ed in 2022? That's kind of a long first question. Secondly, on the OPM review, could you maybe just talk about how enrolment actually trended in H1, what you saw in the first half on an enrolment side, and really what drove the decision to put that up for strategic review? Was it the enrolment trends? Was it ASU, or was it something else? Then finally, maybe one for Andy. You know, we talked about the enterprise learning market in the past. You talked about it again today. You know, Coursera highlighted some potential weakness in their EMEA business.

I don't know whether, you know, you can maybe talk about trends that you're seeing there, whether you expect there to be any impact from a slowdown, you know, maybe corporates deciding to maybe spend a bit less in this area. That'd be helpful as well. Thanks a lot.

Sally Johnson
CFO, Pearson

I'll take the first two, including the very long first question. Yeah, efficiencies, cost savings, it will be a reduction in our cost base, but being clear, we're being proactive, and we're choosing to do this. In terms of this year, I'm really focused on those GBP 100 million next year and setting ourselves up for that. It's possible that means that we'll make some savings this year, but to be completely clear, I'm not assuming those savings in order to make my guidance for this year. Guidance is reiterated, no matter what. Then OPM enrolments, you can see from our KPIs, they were down 1%, sales down 2%, so, you know, the enrolments impacting revenue.

The strategic review, I mean, I think you've called out two particular things. I think it's sensible to look at the business when something happens and assess its strategic fit with the rest of the business, and that's what we're going to do.

Andy Bird
CEO, Pearson

To your the third question. By the way, where did the rule of three always come from, hey? The third question around workforce trends. I mean, we are seeing the opposite in terms of the areas we're focused on around particularly tech, IT sector and also in North America. Very, very tight labor market. You're seeing that reflected at a couple of points we gave, you know, increase in VUE, tests and Credly, which we mentioned, getting 50,000 new certifications every week. They've grown to over 27 million registered users themselves. We're seeing that trend continue. We're also developing, and we alluded to in our prepared remarks, our Workforce Skills business.

I think, you know, we may come back to you later this year with some more details about how we're creating a truly unique and differentiated product in this space, which I'm very, very excited about, which will fit into the digital learning ecosystem that we outlined a little earlier. For a number of reasons, not least sort of commercial reasons, we don't wanna get too far ahead of that. That's something that you can look forward to, learning more about in the second half of this year. Operator?

Operator

Thank you. We now have a question from Sami Kassab of BNP Paribas. Your line is open, Sami.

Sami Kassab
Equity Research Analyst, BNP Paribas

Thank you very much. Good morning, Sally. Good morning, Andy. I would break with the rule of three, and I have only two for you this morning. Two topics to address, actually. The first one is on underlying growth expectation for A&Q in H2. Do you expect VUE to return to growth in H2? Do you think that school assessment will be in double-digit decline reflecting phasing? The second topic is on Inclusive Access and the Higher Ed division. 7% revenue growth in Inclusive Access, that has slowed down quite a bit versus the double digits historically. Would you expect penetration of Inclusive Access to reach a structural cap at around 20%-30%? Or do you think growth can re-accelerate in the Inclusive Access business?

Overall, would you reaffirm the guidance that Higher Ed can return to revenue growth, next year or in the coming years? Or is your assessment of the growth potential perhaps more subdued at this stage? Thank you.

Sally Johnson
CFO, Pearson

I'll take the first one.

Andy Bird
CEO, Pearson

Yeah.

Sally Johnson
CFO, Pearson

In terms of A&Q in H2, we did talk about at the prelims the fact that the sales for A&Q were likely to be weighted to the first part of the year, and that's what we've seen. Growth's likely to be broadly flat in the back part of the year because of that tougher comparative because of the way testing happened last year. Testing last year happened in the fall and then getting ready for the next year, whereas it's returned to spring testing this year. VUE was down in the first half. I'll repeat the guidance that I gave for the full year for VUE, which is broadly flat. That was to do with the DVSA contract. That impact is in the first half of the year, which is why you see that -3%.

Yeah, a little bit of growth to get back to flat for the full year. That's a great business, the VUE business, and it will return to growth from next year onwards. School assessment phasing, that's the spring and fall testing. It's back into spring in the first part of the year this year, which is driving that growth in school assessments this year.

Andy Bird
CEO, Pearson

And Inclusive Access, Sami, I think a couple of comments on there. I think we're not near the top of or the cap, as you say. I think we'll see growth rates return or increase from where they are at the moment. The other interesting aspect is one so. You know, Inclusive Access is another potential distribution channel for Pearson+. So one should start to think about Pearson+ in that context as well. You know, I'm really, really excited about the opportunities to really accelerate the growth of Pearson+ just within the college environment with some of the features that we're adding.

The Channels feature, for example, you know, now makes Pearson+ addressable to any U.S. college student, not just those that are studying a Pearson textbook. For the first time, as I mentioned previously, you will be able to access it through the traditional distribution routes, VitalSource, RedShelf, campus bookstores, et cetera. Inclusive Access will be a future distribution potential channel for Pearson+. Very excited on that front. And Higher Ed return to growth? I absolutely think so. Yeah, we are committed to growing that business and returning it to growth. We're actually also thinking about how you define Higher Ed going forward.

If you think about largely our Higher Ed business has been focused on institution, you know, and there's an increase in sort of further education, as it were, in enterprise. You can expect to hear more about that from us in the future, and maybe that will tie in with a little what we may be doing in Workforce Skills. Little tease. Operator.

Operator

Thank you. We now have Matthew Walker at Credit Suisse. Please go ahead when you're ready, Matthew.

Matthew Walker
Equity Research Analyst, Credit Suisse

Thanks. Thanks, guys. Thanks for the questions. The first one is, I guess, about margins. I guess it's maybe not entirely a coincidence that, you know, margins in Higher Ed have been pointed out, you know, the margin ambition in Higher Ed, maybe Apollo was thinking it could be quite a lot higher. How do you think about the mid-teens target in Higher Ed now? Has that moved up significantly, as a result of what you've announced today? The second question is in, Workforce Skills. I think the profits were gonna be roughly zero because of investment in 2022. Is it zero for 2023 as well, and how do you see the cadence of profits in Workforce Skills?

Lastly, on the Pearson+, it's obviously had a bit of a leg up, which is good to see. How are you defining the cumulative subs? Is that basically anyone who's ever been a subscriber, or does it relate to people who are actively paying as of now? Thank you.

Sally Johnson
CFO, Pearson

I'll take first.

Andy Bird
CEO, Pearson

Yeah.

Sally Johnson
CFO, Pearson

So, margins in the mid-teens for Higher Ed. Yeah, we will be getting there next year, and yes, there is opportunity to improve on that. Workforce Skills, you're right. Profit neutral in 2022. I'm not gonna guide on 2023 right now. I'll do that later in the year. What I was trying to point out was that you couldn't take the mid-teens margin for Workforce that we had in 2025 for next year as an assumption, because we will be investing in 2023 as well. Pearson+ cumulative subs?

Andy Bird
CEO, Pearson

Both the registered users numbers and the cumulative paid subscriber numbers are taken over the full academic year. That 329,000 number that we quoted is as of the end of June, I believe. We took it June 30th, I think was the current day or maybe-

Sally Johnson
CFO, Pearson

We've gone academic year.

Andy Bird
CEO, Pearson

Yeah.

Sally Johnson
CFO, Pearson

Select.

Andy Bird
CEO, Pearson

Halfway through July, yes. That's how you should look at those. As I said earlier, you know, the usage is very much tied to what a student's doing in a particular semester, but they sign up at the GBP 9.99 or the GBP 14.99 for a minimum of four months. That takes that paid user, as it were, through the whole of the semester. That number is the cumulative number as of the end of this academic year.

Matthew Walker
Equity Research Analyst, Credit Suisse

Okay. Very clear. Thank you.

Andy Bird
CEO, Pearson

Thank you.

Sally Johnson
CFO, Pearson

Thanks, Matthew.

Operator

Thank you, Matthew. We now have the next question from Adam Berlin of UBS.

Adam Berlin
Executive Director, UBS

Hi, good morning, everybody. I've got two questions left. The first question, just on Workforce Skills. There was a comment in the release from this morning that you're up to nearly 1,400 enterprise clients in Workforce Skills, up 168% year-on-year. I just wanted to understand who those 1,400 clients are. Are those mostly pre-existing clients from the businesses you bought or from the products you already had that you're referring to there? Or are some of them kind of brand new clients where you put together a new proposition to help teach their employees some new kind of platform that you've actually sold a package into? And how many of those are in the 1,400? Is that the right way to think about it or not?

My second question was about Clinical Assessment. At the beginning of the year, you guided for that to be a slight decline for the full year, but then it grew 14% in the first half. Can you just say a little bit more about what's happened in Clinical Assessment? Why has the growth been so strong? Are there any one-offs in there or, you know, is this kind of growth rate sustainable for Clinical Assessment going forward? Thanks very much.

Andy Bird
CEO, Pearson

You do two. So, in Workforce Skills, part of those 1,400 are coming from clients we have retained through acquisition, through Credly, through Faethm, primarily. There's also been new clients that we have added as we have started to go to market. We've spent the last 12 months, Mike Howells and the team, doing a couple of things. Firstly, talking to a lot of those enterprise clients, roughly about 350 of them, to get input from their CHROs and the CEOs. In fact, Mike and I were seeing the CEO of a FTSE 100 company last week about this very challenge. That they have understood the need for learning skills to be a provider of learning skills at work.

They've been, frankly, disappointed with the return on investment of the current suppliers of those skills and courses, and are looking for an alternative solution. And with the combination of the diagnostic skills that we bring through Faethm, through then the ability to provide learning and assessment and then credentialing, you know, we can create a sort of end-to-end solution. We've been doing a lot of work turning that into a product. We're trialing that at the moment with a couple of large institutions to make sure that it works very well. As I said earlier, you can expect us to sort of give a bit more detail as to exactly what we're gonna be doing, which is gonna be very unique. It's gonna be very identifiable and ownable by Pearson.

It's gonna be a new take on sort of higher education learning, as it were, in the enterprise space. You should hear more about that probably toward the end of this year, if not, definitely early in the new year.

Sally Johnson
CFO, Pearson

Clinical Assessments growth. We had a really, really good year in Clinical last year. We thought that, you know, we had a difficult comp for this year, and it turns out that because of the strength of this business, we've actually seen further growth. We think that's coming from two areas. First of all, an interest in kind of wellbeing in general, and people just really interested in getting these diagnoses, as well as government funding, which has supported the revenue growth. I'm not sure it's gonna be 14% when we look at the full year, but it's certainly gonna be a really strong growth for the division.

Joanne Russell
SVP of Investor Relations, Pearson

Andy and Sally, we've got time for one more question, so we'll take it through online. Comes from Sarah Simon from Berenberg. Three questions. We'll start with the first one. I appreciate that revenue recognition on a subscription business is different to upfront sales, but how can 379,000 paid subscriptions really skew the revenue recognition given how many students you sell materials to? Second question. If I signed up for a four-month period for Pearson+ and then signed up for another four months this term, does that count as two subscriptions?

Andy Bird
CEO, Pearson

There's two questions.

There's one more, but I'll come back to that.

Sally Johnson
CFO, Pearson

Okay.

I'll do the first one. You do the second one.

Andy Bird
CEO, Pearson

Yeah.

Sally Johnson
CFO, Pearson

I'm pointing out this revenue recognition piece so that it doesn't come as a surprise to anyone come Q3. Obviously, it's dependent on the number of Pearson+ subscribers, and I'm not gonna talk to that until we get there. When we get to Q3, if it's, you know, if it's a material amount, I want to make sure that you're aware of it. Just to be clear in terms of what's happening, if you buy an e-book, that's a point of sale, sale, and you get the $40 for it straight away. If you purchase Pearson+ over a number of months, let's say it's the four months that you're in that semester, it's going to go over the Q3, Q4 period.

It would be, say, August and September, and then October and November. Some of the revenue will come in Q4. I'll be able to update you and point out the sort of dollar impact of that when we get there.

Andy Bird
CEO, Pearson

Then to your second question, Sarah, clearly among the different information we're getting is your user ID. So if you were to come into semester one, we would know it was sarah@berenberg.com or whatever. We'd be able to capture you there, and then we would capture you a second time if you came back and were also subscribing in the second semester, and we would capture the individual user use, using the service over the two semesters versus, say, if I came in and just used it over one semester, and Sally came in and used it over the second semester. We're able to capture the number of individual users and also the number of semesters that they are utilizing the service.

Joanne Russell
SVP of Investor Relations, Pearson

Final question, which is from Sarah. Will you be selling Pearson+ via Amazon, and have you got deals with the two big bookstore operators?

Andy Bird
CEO, Pearson

I think we can say the answer is yes and yes. If you mean Follett and Barnes & Noble.

Joanne Russell
SVP of Investor Relations, Pearson

Excellent. Back over to you, Andy, to wrap up.

Andy Bird
CEO, Pearson

Well, thank you very much for joining Sally and I this morning. Thank you for your questions. As always, Jo and the team are available for follow-ups, as are Sally and I. Should you have any other specific questions, if there's something that we haven't answered, I'm sure we'll get to it. Thanks again for your interest in the company. I hope you realize that the Pearson you see evolving today is very, very different from the company of even 18 months ago. Very excited about our future prospects, and let's see how the second half of the year turns out. Enjoy the rest of your summer.

Sally Johnson
CFO, Pearson

Thanks very much, everyone.

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