Ladies and gentlemen, good day, and welcome to the Q2 FY 2024 analyst conference call of Shoppers Stop Limited. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star then zero on the touchtone phone. I now hand the conference over to Ms. Mamta Samat from Perfect Relations. Thank you, and over to you, ma'am.
Thank you, Ziko. Good morning, and thank you all for joining us on the Shoppers Stop Q2 FY24 earnings conference call. Today, we have with us the senior management, represented by Mr. Kavindra Mishra, Managing Director and CEO, Mr. Karunakaran Mohanasundaram, Chief Financial Officer. We will begin the call with the opening remarks from the management, after which we will have the forum open for the interactive Q&A session. I must remind you that the discussion in today's earnings call may include certain forward-looking statements and must be viewed, therefore, in conjunction with the risk that the company faces. Please restrict your questions to the quarter and half-yearly performance and to strategic questions only. Housekeeping questions will be dealt with separately with the IR team. I would now request Mr. Kavindra Mishra for the opening remarks.
Thank you, and over to you, sir.
Thank you, Mamata. Thank you, Ziko. Good morning, friends. Thanks for joining us today to discuss Shoppers Stop's financial results for our Q2 and first half results of this fiscal. This is my first call with all of you after taking over as the ED and CEO of Shoppers Stop. For most of us in the retail industry, it's a dream to join Shoppers, and I am no exception. It's a great company, and it's a fabulous brand. I can talk about this forever, but let me start the call post our publishing Q2 results last evening. Along with me, I have Karuna, who's our CFO. I will begin with retail market update and then cover our quarter performance in detail, including the strategic pillars with broad outlook for Q3.
The consumption slowdown in the discretionary category post-Diwali last year continued in Q2 as well, though we have seen some stages of recovery, some green shoots, particularly in September, festive adjusted. Most of you are aware that we had Navratri or Pujo in Q2 last year, and this year it's in Q3. Secondly, the demand was also impacted by the customs followed by people in large, such as Adhik Maas, when customers defer large purchases. Thirdly, the wedding season has shifted from Q2 to Q3 this year and subsequently in Q4 as well. Lastly, the demand environment remains weak across cities, towns, and categories, unlike last quarter or earlier quarters, where it was more driven by rural or non-metro weakening of demand. While these challenges continue in demand, our performance has been driven by engagement with loyal members, initiatives, and good responses to the market conditions.
At the same time, ensuring that we continue to drive strategic pillars for long-term growth. In such a challenging environment, we delivered sales of INR 1,271 crore with flat growth. The performance was driven by non-apparel, particularly beauty. If we exclude the Pujo impact, our growth would have been 3.5% over last year. Our gross margin declined 30 basis points, and EBITDA, we achieved an EBITDA of INR 41 crore against INR 75 crore last year during the same period. Our gross margin and EBITDA declines are due to the following reasons: A, our performance on private brands last year was based on the pent-up demand immediately post-COVID. Given the slowness in the market, we liquidated part of our merchandise at a higher discount. As we are extremely conservative in our inventory provisioning, that has also impacted sixty basis points in margin.
Our EBITDA was also impacted due to negative leverage due to overall muted sales, particularly in apparels. In addition to above, we had a minor fire accident at our Faridabad warehouse, which destroyed goods worth INR 5 crore. We have launched insurance claims and we are reasonably confident of recovering most of the amount from this loss. However, the conservative accounting policy which we follow and as per accounting standards, we have provided the entire amount. This has been included as an extra, extraordinary expense. As I said above, we are reasonably confident of receiving this money this quarter and will be included as extraordinary income. Now, I will talk about some of our KPIs. Our ATVs grew 5% versus last year, with continued efforts on premiumization across the category and brands. We are witnessing a K-shaped recovery.
The increase in ATV can be attributed to higher price of premium categories in our basket and increasing HNI consumers' appetite to purchase the BTL products, which is a part of our portfolio. Our ASPs also grew by 5%, again, due to premiumization in categories such as watches, where the ASP grew by 10% in Q2. We are also building in newer categories like lab-grown diamonds, which will further increase the ASP and cater to a newer and younger customer audience. With the increase in ASPs and ATV, we are delighted to share that our IPT has also grew by 1%. Now, let me speak about the operating costs. Our costs have increased by 9%, though on a like-to-like basis, the cost increase is a mere 4%, which is largely led by inflation.
We have invested in people and technology and continue to invest, such as Jarvis, our analytical tool, which is helping us to analyze our customers, sales trends, and various other analytical tools. Jarvis recently has also won the best team in the world of department stores award in the recently conducted IGDS in Dubai. In addition to this, other costs, such as rent, electricity, have also increased due to opening of new stores in Q3 and Q4. These are the investments which we have to make to deliver sustained growth. Now, let me speak about the opening, store openings. During the quarter, we opened four large departmental stores, three beauty stores, and four INTUNE stores. As always, in the previous quarter, there were some regulatory issues, due to which we have to defer opening of three departmental stores.
We are opening these stores before the end of this month in October. As I mentioned, our KPIs have improved in the last 11 quarters, and they continue to improve quarter-over-quarter. Our three C's framework of consistent growth, customer centricity, which is demonstrated by an all-time high NPS score of 79 and capital allocation. The three Ps of customer-centric strategy of personalization, premiumization, and private label are effective and has helped us to drive these KPIs. We'll continue to focus on these and execute, execute them. From the operations, I will now move to the performance of our strategic pillars. Our first strategic pillar is First Citizen. Our sustained success on KPIs is primarily due to our loyal members. Over the years, Shoppers Stop has been the benchmark for loyalty program.
Our engagement with our loyal members has consistently yielded results and made the customer to visit our store again and again. During the quarter, the loyalty contribution was at circa 77%. In addition to this, the member shop has grown by 3%. Our loyal LTL members shopped in Black and Platinum grew by 31% and 5%, respectively. The response rate for persona campaign, which is again based on the principle of personalization, was 2.3x higher. As an organization, we make a lot of effort for consumer engagement activities. We had circa 500 customer engagement activities across our stores, and these engagements resulted in an overall growth of 0.5%. During the quarter, our new enrollments have also increased by 9%.
Our contribution from the First Citizen Black Card is at 12%, and other KPIs are sustaining at a 2x of ATV, and a Black Card customer is spending four times of that of a normal member. We take great pride in customer journey for our loyal members. We firmly believe personalization is becoming more and more important in the coming times. Personalization improves the customer experience as the interaction with the brand becomes more relevant, and the messaging is also more meaningful. I spoke about Jarvis. It's a very strong internal tool, which is based on AI and ML, and is helping us to throw insights into consumer behavior.
As a process, we'll be increasingly using it to address business decisions from marketing, which is selectively targeting the customer to the store selection criteria, as well as to the brand selection and the categories which we are offering to our end consumer. Now, let me talk about private brands, and then we'll speak about INTUNE. Our private brand sales declined by 5% during the quarter, but the share of the business sustained at 14%. The private brand apparel share also continued at a number of 21%. Within the private brand portfolio, the Indian wear continues to have a strong growth at trajectory with a 27% growth. The Pujo performance in East has also been very positive, with a double-digit growth, which we are seeing. We are aware that the this growth of private brands has been muted in over the past quarters.
However, we'll continue to have an increasing focus on private brands. We'll sharpen the, we'll sharpen the consumer product offering and thereby ensure that the journey from label to brand is strengthened. We are also spending and investing on building campaigns around our private brands, which is. You must have seen the Fetani campaign, Fetani x Sanya campaign in the last quarter, and this quarter, we have, we are talking about the Kashish and Fetani, Kashish and Sanya campaign. From private brands, I will move to INTUNE, our recently launched fashion for all small format store. You are aware we, we had opened, or we had initially opened two stores at the end of June, both in Hyderabad. We have now opened six stores, three in Hyderabad, one in Bangalore, one in Dombivli, and one in Pune.
I will briefly speak about INTUNE before I dwell into the performance and future plans. INTUNE is a fashion for all brand aimed at providing the latest fashion and great quality at affordable prices. Our product is specifically curated for the young Indian family, with varied fashion needs across men's, women's, and kids. Our assortment starts as low as INR 199 for adults and INR 149 for kids, with more than two-thirds of the in-store assortment under INR 499, and everything under INR 999 bucks. Approximately for 40% of our in-store assortment not only has sharp value, but bundled offers, things like buy two with an offer for the end price, to offer even greater value to our customers. We stand committed to offering the best product quality across all segments. As I said above, we have opened 6 stores.
The margins which we are achieving are above our expectations, and we have made positive EBITDA at store level within the first four months of operation. Our future plans are to add another 20-25 stores by year-end. I must say that from the time we opened INTUNE, we have favorable response exceeding all our expectations. As we begin this journey, I am fairly confident our team will course correct and make our INTUNE store a destination for customers. Now, let me talk about another growth pillar, which is strategic pillar, which is beauty. Beauty continues to be the fastest growing category and has contributed 16% to the overall sales, with INR 197 crore of sales, with an increase of 6% over last year.
In addition to this, our distribution business through our subsidiary, Global SS Beauty, recorded INR 22-23 crore sales during the quarter. We take pride in our customer engagement, and this differentiates us from our peers. We had highest makeover engagement with approximately 240,000 customers during the quarter. We also conducted 128 master classes for them. On social media, we recently launched an Instagram SS Beauty, which has already achieved 52,000 followers. We had new campaigns in influencer marketing, such as Monsoon Love, Perfume Global, and Showstoppers. For the first time, we executed a campaign on Google to drive clicks and store visits to SS Beauty stores. We have also revamped the SS Beauty digital storefront on Google to improve the organic search. During the quarter, we launched 13 brands in beauty across personal care and fragrances.
In addition to that, we also launched 200 SKUs in our private brand category, Arcelia. With this, we have now 700 SKUs in our private brand beauty, Arcelia. Our beauty distribution is progressing as per the plan. We launched Armani perfume flagship brand from L'Oréal International Distribution at the end of September, and launched the prestigious makeup brand last couple of days back from Shiseido. As I said above, the recently launched beauty distribution business contributed to INR 23 crore worth of sales and has achieved positive EBITDA. We have circa 20 retailers with 292 retail doors as at quarter end. Omnichannel. Our preference is to create a seamless end-to-end customer journey, regardless of the touch points throughout their life cycle.
As we gain comprehensive understanding of the omnichannel customer journey, it becomes easier to harmonize the marketing and customer service efforts across interaction channels by keeping consumer needs in prime focus. We have been investing for this and will continue to invest in the future as we believe omnichannel will be, is the way going ahead. From strategic pillars, I will move to capital expenditure, working capital and cash flow. We opened 4 large department stores, 4 INTUNE and 3 beauty doors, and renovated our department store at C-Scheme, Jaipur, during the quarter. Our total investments during the quarter on CapEx and deposit for new stores was INR 55 crore. The working capital for the quarter remained intact. Our net borrowings remained at circa INR 100 crore, with no further increase in borrowings.
I'm reasonably certain, given our performance, our borrowings would be minimal, if not net negative, by the end of Q3 . During this fiscal year, we are planning to open 15-17 department stores, 20+ stores of INTUNE, and 15+ stores of beauty, including the largest beauty store at Quest Mall. On the expansion for this fiscal and next two years, we have included a slide in the investor presentation. We are planning to invest in growth and will open 15-17 department stores, 60+ INTUNE stores, and 25+ beauty stores every year for the next two years. Outlook. Overall, our continuous emphasis on business levers and strategic pillars of First Citizen loyalty customers, private brands, beauty and beauty distribution, store expansion, Omnichannel presence are in place. Our success in the past were due to effective implementation of our strategic pillars.
I once again emphasize that we will continue to drive the strategic pillars for future growth, as these are our recipes for success. As I'm concluding my speech, I conclude with a broad outlook for Q3 and Q4. Sales post Vishwakarma are above expectations, and we believe customer sentiments are looking healthy. Our Pujo performance has been very, very good. Our like-for-like stores growth is in high single digits, with strong growth across all categories, and our overall growth is mid-double digit. Our ATV or basket size has increased by 8%. Our stores across the region, particularly in east, have recorded their all-time high sales, including the performance as of last evening. In addition to Pujo, we have Diwali, the biggest Indian festival, coming in the next one month. We are fairly confident we'll sustain our performance during the season as well.
We expect the festive and shopping moments to grow from here. We have launched four stores in the last quarter, and we are planning to launch another six during this quarter. Of the above three, we would be launching three by the end of this month. The success of the new store launches makes me further bullish about the way ahead. We are very excited about the INTUNE. We have opened six stores and planning to open another 15+ stores before this year end. The premise, the theme on premiumization continues. We have seen ATV increase of 5% and ASP 5% increase, and we firmly believe that this will increase and it will continue the trend during the festive and wedding season. Last but not the least, we expect a mid single-digit LFL growth this quarter and next.
As we have said in the past multiple times, any recession is temporary in India. I am fairly confident both Indian economy and retail will witness a good growth from now on. With that optimism, I'll end my speech and open the forum for questions. As I'm ending the speech, I have been joined by CEO of Beauty, Biju Kassim, and our Business Head for fashion INTUNE, namely Devang. While Biju will answer any questions on beauty, Devang will answer the questions on INTUNE. Thank you.
Thank you very much. We will now begin the question-and-answer session. Anyone who wishes to ask a question may press star and one on their touchtone telephone. If you wish to withdraw yourself from the question queue, you may press star and two. Participants are requested to only use handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles. The first question is from the line of Ankit Kedia from Phillip Capital. Please go ahead.
Hi, Kavindra. Three questions from my front. First is on the CapEx. You know, for 2.1 million sq ft, you have alluded INR 300 crore CapEx every year. That's around INR 900 crore CapEx. Now, if I back calculate for the departmental stores, typically 2,300 per sq ft, INTUNE is 1,800, beauty would be around 10,000. Still the number comes to around 550. Even if I include security deposit of around 30-40 crore per year, what am I missing in the total CapEx, you know, if I back calculate versus your assumption?
Ankit, hi, Karuna here. Can you hear me?
Yes, Karuna.
Okay, let me give the breakdown. You are right, we are planning to open 15-17 department stores. That should cost us between close to INR 100-105 crore, depending upon the area. The CapEx per sq ft will be INR 2,200-2,300. We are opening 16 beauty doors. Normally, beauty doors, the CapEx are a bit high, between INR 10,000-12,000 per sq ft, and EBOs will be slightly higher than that. So the beauty CapEx would be anywhere between INR 24-30 crore.
...INTUNE, it's a smaller amount. We are planning to open 60 stores next year. That should cost us between INR 55-60 crore. Renovation is around about 40 crore, because every year we plan to renovate between 7-8 stores. That should give us INR 225 crore, plus deposits, what we have to give it to the landlords, will be around about INR 50 crore. That is INR 275. We also want to keep some cushion for our other IT, distribution, logistics, and everything. That will be around about INR 20-25 crore. That's the breakup of INR 300 crore, Ankit.
Sure, that's helpful. Karuna, but you know, given the cash flows we have been generating, our debt is increasing since last multiple quarters. You know, with more risk on inventory, with INTUNE inventory on our books and even in department stores, we are taking some risk on inventory now. Do you think, you know, this CapEx you will be able to fund internally or the debt will continue to remain at elevated levels?
Hey, again, a great question, Ankit. Let me, let me answer in two phases. For this fiscal year, the debt has been INR 100 crore on Q1, and with the Q2 performance, we have retained it INR 100 crore. I'm talking about the net debt. Kavi spoke briefly about that. In Q3, we should make it zero, or we should be close to zero. That's because the entire sales got shifted from Q2 to Q3. So I don't expect the net debt to be anywhere between INR 30 crore-INR 40 crore by the end of this fiscal, if not negative. So that's for this year. To answer your next question, we do expect a decent EBITDA, and you are aware our EBITDA is equal to the cash flow, plus on the non-business, like non-private, non-distribution and business, we generally have a working capital negative.
With these two things, we are reasonably confident again, we can fund the CapEx of INR 300 crore.
Sure. My second question is, you know, regarding the private brands. We have seen some of the brands cut prices by high single-digit to near double-digit for autumn/winter. We have been losing share because, I believe Shoppers Stop private label, we haven't cut prices. So going forward, the price cut will come, next season or this season. We have corrected the prices and we tend, and we are looking, to gain share in the festive season itself.
Okay, great question, Ankit. So there are two parts of it. One, if you look at the entire private brand portfolio, we have four categories with us, which is men's, western wear women's, Indian wear, and kids. So if you look at the Indian wear and the kids part of the business, that's really firing. If you look at the menswear and the western wear women's, those are the areas where we need some correction, both in terms of the product offering to the end consumer, sharpening of the lines, and also the price correction in certain staple products. So the price correction as we speak is happening. We are looking at those corrections and in the form of certain consumer offers.
I think the bigger ask for us and the bigger things which we are working on, is to get the product right. Because I think at the end of the day, the product sells more than the price equation. We have cracked that piece really well in case of Indian wear and in case of kids, and we are on this journey of correcting that for both men's and western women's wear.
Sure. And my last question is on INTUNE. What is the fixed cost in this business? While it's excellent that at store level, you know, within a quarter you are doing double-digit margins, but how much is the corporate overhead or the fixed cost? And at what revenue or at what store number do you think this business can break even at the corporate level?
So again, Ankit, a great question. See, the margins, let me go one by one. The margins would be more or less at the company level, between 35%-37%. That's the margin we are expecting on the way forward. On the cost, I'm talking only about the store cost, it is between 23%-25%. So that gives you a decent margin of close to double digits on the store EBITDA level. This, as of now, the G&A cost and the SO cost for the INTUNE is relatively small. But as we plan to expand, we will have some costs, probably not more than 2-3%. So, we do expect the EBITDA to be anywhere between 7%-9% in the first three years, Ankit.
Sure. That's helpful, Karuna. Thank you so much. I'll come back in the queue.
Thanks a lot.
Thanks, Ankit.
Thank you. Our next question is from the line of Sameer Gupta from India Infoline. Please go ahead.
Hi, sir. Thanks for taking my question. Just a clarification on the previous participant's question about the CapEx. So this annual guidance of CapEx for INR 300 crore, I believe it is for the FY 2025, 2026, more so, because for FY 2024, last time we had given a guidance of around INR 200, and, based on the numbers that you shared, it probably should be in that range. Would this understanding be correct?
You are absolutely right, Sameer.
Mm-hmm.
For this fiscal, we should spend anywhere between INR 200 crore-INR 225 crore, not more than that. The guidance, what we have given, is for next year, and that also includes deposits, which I clarified to Ankit.
Great, sir. That, that's very helpful. Second question, just trying to understand this business metrics on INTUNE that you have shared. First of all, thank you very much for sharing this, but just trying to understand more. So 14,000 sales per sq ft in INTUNE, I mean, in just four months, is this some adjustment that you're making, or is this the, you know, pure play INR 14,000 per sq ft that the INTUNE stores have generated in the first four months of operations? It's a pure play of 14,000.
It's a pure play of 14,000. There are no adjustments here.
But, sir, I mean, I mean, there is an initial ramp-up that is assumed, right? I mean, people will know that there is an INTUNE store open. So, the steady state could then, in this format, be upwards of, like, 30-35 thousand. Will, is that not, like, is that not very high?
No, no, Sameer, when we say 14,000, 14,000 is the annualized sales per sq ft. Like, for example, on the first month, if it is one month, multiply by 12, if it's two months, multiply by six, like that. So the annualized sales per sq ft will be close to INR 14,000.
I understand that, sir. Fair enough. That, that's great then. And on the EBITDA margin also, this 10% is the pure play that you have generated in the first four months, and this is after the rental costs, or pre-indents basis. Is that right?
You're absolutely right.
Wow! Okay. Fair enough, sir. The, I mean, just a bookkeeping question, the like-for-like growth for this quarter, and also during the opening comments, the CEO mentioned that, they’re guiding for a mid-single-digit LFL for this quarter. And also the Pujo, the festive period so far is at high single digits. So just wanted to understand, it’s just, is it just conservative or, you know, it’s more of, you know, just trying to understand the thought process between this moderation.
So, the numbers which we shared about the Pujo, and the kind of growth we are seeing is something which is in Pujo-adjusted data, right? Because the dates keep on changing. But, the trend which we see for the quarter, we are very confident that we will have that mid-single-digit performance. It's a number which I'm very confident about.
But, sir, I mean, if high single digit is Pujo to Pujo, and last year Pujo was predominantly in 2Q, technically 3Q LFL should be more like double digits, right?
No, that's because Pujo is only for three weeks, and after that, there are other. We have almost 12, 13 weeks, Samir. So what we are seeing in the Pujo. See, generally, we are very strong in the east. Then there is also a, we have December, there is an end of season sale. So all those things are there. So when Kavi gave a guidance, it includes for the quarter, not for the three weeks.
So not only for the festive period.
Got it, sir. LTL for this quarter, 2Q, I don't think you have shared that.
Okay, LTL for this quarter, as sales remain flat, LTL is in negative, with mid-single digit negative, Sameer.
Got it, sir. That's all from me. I'll come back in the queue if I have any follow-ups. Thanks, sir.
Thank you.
Thank you. Our next question is from the line of Gaurav Jogani from Axis Capital. Please go ahead.
Thank you for taking my question, sir. So my question is with regards to INTUNE. You know, while there has been an aggressive expansion plan for INTUNE, if you can highlight, you know, what has given you the confidence over the last two quarters to now aggressively take the store expansion to now 18 stores in H2 and then subsequently 16-18 stores in the coming years. If you can share more highlights on the same.
Sure. We will ask Devang, because he's leading this entire region.
Yes.
Devang, if you can please-
Yes.
Address concern.
Sure. Am I audible to everyone?
Yeah, you are audible, Devang. Go ahead.
Okay. Okay, good morning. I'm sorry I didn't catch your name because there was some glitch in the audio. Your name was-
This is Gaurav from Axis Capital.
Okay, cool. So I think-
No, no. Sorry.
Yes. Okay. So, there are 2 reasons for this confidence. First reason for the confidence is, I mean, three reasons. First number is the first four months sales have been above expectations, that Kavi and Karuna have already said. One layer below, the second reason for confidence is the kind of customer profile that we are getting. We said we are, we stand for the young Indian family, and we are getting that family to shop from us. There's a lot of, bill-level analysis which is pointing to that, target group being realized, in actual transactions, which is giving us a confidence that we are on the right track product-wise, right?
This is also validated by a lot of very active customer listening that we've done in these four months, and everywhere we are getting some very strong feedbacks on the product and the proposition that we put. So that's the second reason of confidence. And the third reason of confidence is, to a large extent, if you see the mix, right, the category mix, again, our strategic positioning is standing out. You know, we would possibly be one of the best ones when it comes to kids, which is, you know, a good direction of being a family-oriented fashion brand, that's standing out. So I think, you know, between good performances, the family customers coming to us and our stated dominance on kids realizing in numbers, I think all the pieces are falling in place.
That is not to say that we don't have anything to learn or we will not have any scope for improvement. That's an ongoing endeavor, but it gives enough confidence for us to expand more rapidly than what we initially said we will. I hope I have answered to some extent your question.
Yeah, sure. That's helpful. Just one more follow-up on this one. I mean, you know, given that you've already given the guidance for opening 40 and 60 stores in the future, so are these stores already shortlisted? Are those areas already, you know, been scouted for, or it is, it will still be in the process?
...As we stand right now, a lot of work has already happened, a lot of shortlisting has happened. I wouldn't go to the extent of saying the next two years of stores are already shortlisted. That's generally not the case. It's an ongoing effort, but the ramp-up has already happened. So, you know, I think, when we say that we will open 20-25 stores this financial year, I think most of that is already in place. So, and we will similarly be ahead of the game for next year also.
Sure. Thank you. And one more question on INTUNE, to the fact that, you know, because it's a separate vertical now altogether, so would we also be having a different team that will be now looking into this? How will be the team structured here? And, you know, given that the scale is right now smaller, can we expect the margins to improve on the gross level, especially once the scale also increases?
Okay, that's two different questions. The first question I will partially answer, maybe Kavi can top up from an organizational point of view. Right now, the Intune team has dedicated representation for all customer-facing functions. So buying, sourcing, merchandising, VM, marketing, the functions where, you know, the difference in identity needs to come out is all there and all other functions, we are obviously leveraging the organizational infrastructure for that Shoppers Stop has. As we scale up, I think that's a conversation that's work in progress, and Kavi would be able to shed more light on where we will head between 12-18 months from now, right? That's the first part. On the margin front, I expand by the sheer increase in volumes, there will be some improvement on gross margins for sure.
Having said that, it's a very, very competitive and crowded space where price sensitivity is very dynamic. So I don't think at this point in time, anything over and above what Karuna quoted as margins, we can say for sure. The endeavor to deliver better margins as volumes increase, will always be there. What happens in the end will be a function of how the market shapes.
Sure. Thank you for that. Just one clarification on the private brands piece. So the private brand sales number, will the—is the INR 8 crore sales of INTUNE also included in that, or is that excluding the INTUNE number?
That is excluding the INTUNE number, Gaurav.
Okay. Okay. Thank you so much for answering my question. That's all from me. Thank you.
Thank you. Our next question is from the line of Varun Singh from ICICI Securities. Please go ahead. Mr. Varun Singh, your line has been unmuted. You can go ahead and ask your question, sir.
Am I audible?
Yes, sir. Please go ahead.
Okay, sir, thanks, thank you for the opportunity. My first question is on INTUNE. So I just wanted to understand that what is the reasoning behind adding 60 stores and 80 stores in 2025 and 2026, and, maybe not, for example, 50 or 100 stores?
So, I think it's a function of two things, Varun. One is, what are the market opportunity available? We are also going by a cluster approach. We are looking at developing the INTUNE strategy based around key clusters and what are the right locations available. We have also mapped the competition and seen what kind of, you know, the opportunities are available. That number is a guidance number. Depending upon how things are moving, if the things are ramping faster, if we hold on to the key KPIs, which we are all targeting, I think we can even look at a higher number. But this is a guidance number, which we are working on, and very confident of delivering this.
Okay. Secondly, I could say that 5,000 sq ft is the store size, which is mentioned in the PPT. Also wanted to understand that, you know, how you are thinking about the unit economics. You believe that this is an ideal size for a INTUNE kind of a store, or you think 5,000-8,000, or any other number is an ideal, kind of, right size for the store?
Devang, would you like to take this question?
Yes, Kavi. So Varun, I think, then that, that's a tricky question. I'll share my view on this. I think the ideal size of a store for a brand is a dynamic metric. I think, with the categories that we've introduced, we are, primarily apparel focused, with just a dash of non-apparel that we are doing. I think in this current space, 5,000 sq ft feels sufficient, and that's why we are going with this. Obviously, as the brand evolves, if more categories come into play or it's, you know, the, demand for a certain category expands, I don't think we are saying that we will never explore beyond 5,000. It's just that as of now, 5,000 feels sufficient to deliver our business expectations.
Okay. But, for most of the store or like, while we are scouting the real estate, we would be conscious about the 5,000 sq ft as a size. And of course, I understand that depending upon availability, the store area keeps on changing, but otherwise, we are more than happy if we get 5,000 sq ft.
Yes, yes.
Compared to 8,000 sq ft space.
Yes. No, I think, I think I should have been clearer. Right now, our guidance is 5,000 sq ft. That guidance will remain as a, as a precondition to our property shortlisting. It will only change if our category play changes in the future, which will be a function of, how our customers respond.
Right, right. Understood, understood. And, in private label, I understand, Karuna has pointed out about men's and the western women wear, which needs some correction with regards to products and pricing, et cetera. But, like, do we, my question is, sir, like we have invested on significant amount of time behind making a course correction in the private label category itself, and, instead of putting even more effort and energy, would it not be prudent, for example, to maybe change our approach towards the segment itself or the category itself?
And whatever is underperforming, it is best to switch it with prospective, much more significantly outperforming categories itself, instead of trying to solve for the same problems, where it is becoming tougher to, you know, kind of, get it right.
Okay. No, see, if you look at Shoppers Stop, it's a house of brands. We have brands across category. We have good, better, best, and that's how we look at the customer, and we offer them a choice. In our mind, private brands has got a significant role to play. As I said, while in case of Indian wear and kids, that is, that is really firing all cylinders on the KPI. It is the menswear, and it's the western womenswear, where we need some work to be done. You know, the market, in fact, menswear is the biggest market for, for, for any apparel category. So there is a lot of potential there, and the fixes which are, which we need to do, is what we are aware of, and which we can deliver as a team.
So I think that's something which is important. The private brand business also gives us differentiation. It gives us a margin edge. It is profitable, it's accretive to profitability. So I think those are the fundamental reasons why we have private brands in our portfolio. I don't think we should be moving out of that zone. That is one. Also, I think somewhere the base is that last year we grew by, in private brands, by 50%. This is pre-COVID. So there is some work done. It's a question of correcting the lines, which we are very confident of doing.
Understood. That's a fair point. And, sir, last question, if I may. Coming back to INTUNE, this one, given that Zudio already has a significant head start, now they have more than 350 stores, and we are aiming 24 stores, for example, that by the end of this financial year. So, how are we ensuring that we, you know, we are winning it in a right way, the segment itself? What's in your right mind, you think is our, you know, basic winning proposition? Is it restricted to product differentiation? Because, of course, pricing is a commodity, everyone can match it. So I mean, just wanted to listen to your thought or, you know, commentary other than product differentiation and quality thing. I think you already mentioned about getting feedback of customer.
Anything else you wish to call out compared to Zudio as a competition and the significant, store presence that they have compared to ours? Or don't you think we have joined this journey a little late? That's, that's my last, last question, sir.
Sure.
Thank you very much.
Devang, you want to address this?
Yes. So, you mentioned about product differentiation. I think with Zudio, our fundamental, differentiation is on the customer we speak to, which we will hold on to. I think, between Zudio and INTUNE, we talk to a very different profile of customers. That's one. Two, I think Kavi mentioned about the clustered approach of, expansion for INTUNE. So while at a national level, you will find the difference of Zudio being a much largely distributed brand than INTUNE. Of course, it's Zudio is in its eighth year, we are in our first year, right? Having said that, the clusters where we are focusing, I think by the end of FY 2026, we will be comparable to Zudio. We may not match the store network, but we will be comparable. And I think that's what we are focusing on.
We want to build dominance versus the biggest player in the market, in the clusters where we prioritize.
No, no, on customer profile, I mean, what exactly is the difference between Zudio and ours?
I would say-
All right.
I would say the level of family also. We predominantly talk to the family, whereas Zudio, from the best understanding which we have, talks to the youngsters. So when you visit a store, you will realize everything from the tone of communication to the priority of category mixes, to the handwriting of products. Everything changes when you are talking to a 17-year-old, or you are talking to a 25-year-old parent of a youngster. And I think that's the fundamental difference between Zudio and INTUNE, just to add to that. That's the context I mentioned earlier.
Gaurav, I think Devang's voice is not clear because he's attending from there. Just to give you the context, Gaurav, we don't talk about the competition. Okay? Second, last time also, we clarified that to you. The market for the value segment is anywhere between 130,000 and 140,000 stores. The organized market is just between 28% and 30%, and with the overall improving economy, that is what we are seeing the expansion that's happening. So whether whoever is the competitor, whether it's Zudio or anybody else, with the shift from the unorganized market to the organized market, we feel our expansion is completely justified.
Got it, sir. That's it from my side. Thank you very much, sir, and wish you all the best.
Thank you.
Thank you. Our next question is from the line of Ali Asgar Shakir from Motilal Oswal. Please go ahead.
Yeah, thank you so much for the opportunity. I think you did answer a lot of questions on INTUNE. I just wanted to understand more from a product supply chain point of view, you know. Just to give you a context that, you know, I mean, this is a particular category where, you know, you spoke about Zudio, but that's, you know, just one format... which has done well, and there have been many other challenges which have, you know, failed or not really been able to ramp up. And what we gather is that, you know, the product supply chain is a key factor.
So can you just share some insights in terms of, you know, what is the work we have done to gain, you know, USP in terms of our product supply chain, you know, how quickly we can turn around good value fashion products, and, you know, anything related to that?
Sure. I think, I think when you mention supply chain, I am interpreting that more as a sourcing question than pure play supply chain, because in fashion-
Correct.
Sourcing is the variable, not so much supply chains.
Correct.
Right. I would put this in three parts. The first part is, I think, there is a lot of sourcing infrastructure in the form of relationship that already exists, because Shoppers Stop has been a player in the segment for a very, very long time, right? So I think, you know, when Intune took off, Intune was a startup, but it was not really a startup. We were able to leverage Shoppers Stop's you know parentage, and we leveraged it to the full. So that's point number one. Point number two is a few minutes back to someone else's question I answered, saying that all the customer-facing functions, including sourcing, are dedicated to Intune, which also means that collectively, the Intune team brings a lot of sourcing exposure over the last 10 to 13 years.
That sourcing exposure brings understanding of which vendors work the best, which products need to be done where, relationships with those vendors. So I think the team experience is, again, something that we are leveraging very, very strongly over and above the Shoppers Stop parentage experience, right? So that's the second part to this question. And the third part is the visibility that we are getting, the support that we are getting from the management in the form of, you know, clarity of expansion, is giving us a chance to plan ahead. We are already planning how we will source when we are 50 stores, how we will source when we are 100 stores, and building our vendor relationships accordingly.
So I think, you know, coming from the house of Shoppers Stop, having a bunch of 10, 15 people who have worked in the fashion industry over the last decade or so, and having the foresight of, you know, a group backing you up till 100 stores, and therefore, knowing the kind of volume ramp-up you will need, are all three factors which are making us feel confident that sourcing will not be a challenge for us as we scale up.
Understood. This is very helpful. Also, if you could just share some insights on the designing part. Are you doing entirely in-house? Are you taking the help of your vendors? How are you ensuring that, you know, the design capability will help you create exclusive products and, and, you know, things like that?
Sure. So I think, one part of that question is, I think today, no one in fashion design can afford to have a one-track solution. So I think we will never be completely in-house, we will never be completely vendor-dependent. We have multiple sources, ranging from, designers in-house to vendors who will do exclusive designs for us, to consultants who will work for us. And we'll continue pursuing multiple design avenues so that the dependence is not on one factor alone. That's point number one. Point number two is, how we will manage our design exclusivity is really not a question that can be theoretically answered. That's such a dynamic that is day in and day out. I think, you know, with every drop that we do, the idea is to push the boundaries on design.
Some of that is evident in the kind of response that the customer has given, and a lot of it we will keep learning, and improving. So I think the design exclusivity you will see on floor. It's difficult to theoretically explain how we will change it. The tangible answer is we have multiple avenues of design creation, which we will continue to build.
Understood. And obviously also the frequency factor, right? Because in the value fashion, you'll have to be far more frequent in terms of new design drops.
Yes. Yes, we will be, we will be very frequent.
Got it. Second question is on your expansion. So you did answer, in terms of, you know, INTUNE, how you are going to expand. But, I'm just coming from the point that, you know, we have not done this kind of an expansion in our past history of maybe, you know, probably eight, 10 years, the kind of expansion we are thinking in INTUNE. So, you know, I mean, how are you preparing with your, you know, teams internally, you know, to, you know, ensure that you create a, a bandwidth to, you know, I mean, take care of that large expansion?
Also, if you could share in terms of tier, because, of course, as Karuna indicated, that you are working with a 25% store OpEx, which of course will include rental, and I understand that rental, you know, will be very high in top-tier cities. So, you know, I mean, how are you taking care of what geographies, what tier, and, you know, what is the kind of focus area in terms of geography that we will, you know, operate in?
Sure. So again, two-part answer. The first part about how we are ramping up our internal capability to open these many stores. I think we've, within the first four to six months, you know, six to eight months of property shortlisting, we've had a sense of how what is needed to be done differently for a small size store like INTUNE versus a department store, and accordingly, what are the gaps we have in our internal capability, which are addressed. So as we stand over here and say that, you know, we will go to 25-30 stores this year and add another 50 stores next year, that is on the back of actions already taken on the team front. That's the first part of your answer.
The second part of your answer in terms of how will we manage rentals and tiers, so the idea is, like what Kavin said, a majority of our expansion will be in our focus clusters. Even within those focus clusters, we are not letting go of our frugality, and we are putting in the extra, extra effort to find properties which meet our commercial expectations. Having said that, we will experiment a little bit beyond the clusters, which is also where we will get our net rental savings, which will be beyond these top clusters.
Okay. So will this be in more tier two, tier three markets than tier one markets?
Yes. Yes, but that will be a small segment. So, it will be like, if 75% of our expansion will be in these clusters that we've identified for ourselves, the other 25% will be in markets where we will be a little more experimental. And by virtue of the markets being experimental, we will, they'll bring down the rental, averages also.
Got it. So when you mean 25%, you're saying 25% will be in the or probably, you know, where, where basically the economics will have to be worked out?
Yes, and these are all guidance numbers, again, as Kavi said, but the broader idea is this.
Got it. Just last question is on a private label.
Ali Asgar Shakir, may we request that you-
Sure, I'll come back in the queue.
Thank you. Thank you, sir. Ladies and gentlemen, in order to ensure that the management is able to address questions from all participants in the conference, please limit your questions to one or two per participant. Should you have a follow-up question, we would request you to rejoin the queue. Thank you. Our next question is from the line of Nilesh Saha from Bank Julius Baer. Please go ahead.
Yeah, hi. Are you able to hear me?
Yes. Yes, Nilesh.
Okay, okay. Thanks a lot. Yeah, you know, so you know, thanks for really taking the time to explain, right, in a fair amount of detail, the various new initiatives and formats that you are working upon, right? Yeah, you know, and I have, yeah, you know, I think that I've actually seen Shoppers Stop brand over the years, right? And I would say that, yeah, you know, it's a very interesting point in time where you are foraying into multiple retail formats and trying to expand in many of them at the same time and in a short span of time. I have two questions following up on this. First is: for each of these formats, can you help me understand what is your Pre-Ind AS EBITDA margin expectation and ROCE expectation? And second, how...
Yeah, you know, you know, how will you fund this expansion from a balance sheet point of view? And, you know, I'm referring to a slide in your presentation where you have shown the expansion pathway till 26. So that's the context in which I'm asking this. Thank you.
Hey, thanks a lot, Nilesh. That's a great question. In terms of EBITDA margins, I will not be able to give you the exact numbers, but all, all I can tell you is, at the store level, they are between a high single digit to double digit, excluding the EBO part. So all the store formats, at a maturity level, should give us anything between high single digits to double digits across, be it departmental store, beauty, and I just explained about the INTUNE also.
Uh, sorry.
Okay, let me go to the second question. In terms of financing, again, we explained that at the beginning of the, someone who asked us. We have internal accruals. If you've seen the last year, profits are around about INR 325 crore. Generally, our departmental stores has a negative working capital. So, with these two, we can able to fund the entire CapEx plus deposits.
I mean, when you say your departmental stores have negative capital, you are referring to the Shoppers Stop format, where you don't necessarily have to own the inventory, but you are increasingly moving to formats where you have to own the inventory. So this advantage you will not enjoy, right?
You're absolutely right. Again, what we are also seeing is, like, we have worked out the numbers. For INTUNE, we don't expect the working capital, net increase in working capital between 15 and 20 crore, and even for the beauty distribution, it's a 100% subsidiary. We expect somewhere closer to that, the increase in working capital. So, considering all those things, as of now, and we did the mathematics, we don't foresee any large borrowing. We should be able to fund from internal approvals, and even if we have to borrow, it will be a very small amount than the issue.
Yeah. If I may ask you one last follow-up, right? See, one thing that is slightly concerning to me is the fact that you are also talking about expanding the traditional Shoppers Stop format, right? And yeah, you know, I would comment the team that you guys have done a fair bit of work in terms of, you know, not expanding in the past, trying to, you know, make sure that the stores, you know, turn around, right? Do you believe that you have reached a point that, you know, that your turnaround is done, and now you have a format proposition that can meet your margin expectations?
Nilesh, I will take this question. So I think, the answer to this also somewhere gets carried forward from what we had asked before, what Karuna was trying to answer.
Mm.
Let's look at three formats. One is beauty, one is INTUNE, and one is the Shoppers Stop box, right?
Yeah.
While there is a ROC and there are financial KPI, I think what we have tried to do well is to build expertise around each of these projects.
Right.
We have Biju Kassim, who is an expert in beauty, and he's driving that part of the piece. We have Devang, and we have spoken a lot about INTUNE, so he is a specialist-
Mm.
in that area, and there's a team which is already existing in the Shoppers Stop system.
Right.
-which is able to drive this business.
Right.
We have a model which works well for us in Shoppers Stop. As I mentioned to you, the box has started performing well. We have seen consistent growth over a period. The KPIs are also showing a positive trend. So we are fairly confident that the model which we have for Shoppers works for Shoppers. The teams which are there, which are driving INTUNE and beauty, are separate teams built through separate experts, and they are not getting confused with any other model. Within the box itself, we have beauty, which plays an important part, non-F, which plays an important part, which have been seeing the growth over a period of time. So we are fairly confident around that. We have optimized our store size. We are in the process of optimizing our square foot CapEx as well.
Whatever levers which we need to use to drive business, we have that with us.
Sorry, I feel, you know, I hope you'll pardon me if I probe a little further. When you say that the Shoppers Stop box format works, has turned around, can you point me to a couple of metrics which is giving you this confidence?
See, previously, our CapEx used to be between INR 2,800-INR 3,000. Right now, the CapEx has come down between 2,200. In addition to that, we used to have 40,000-50,000 sq ft stores. Now we have restricted to, 25,000-30,000 stores, whereas the sales per sq ft has also increased from INR 8,000 to INR 10,000 to INR 12,000 to INR 13,000 per sq ft. So these are the two metrics. In addition to that, we have also spoken about our increase in ATV, our increase in customer entry, and all those parameters, and plus, the number of Black Card customers, which has increased, and resulting into further increase in ATV on the Black Card customers. So there are a number of metrics, Nilesh.
Probably, I can talk for a few minutes, saying that these are the metrics that has increased. But the most important thing is sales per square feet and the CapEx, which is the two important factors which resulted in significant increase in the productivity.
Sure. Okay, thanks a lot. Thank you, and I wish you and the team all the very best in this new expansion mode. Thanks.
Thank you.
Thanks a lot, Nilesh.
Thank you. Next question is from the line of Ankit Kedia from Phillip Capital. Please go ahead.
Hi. Just a question on beauty business from my side. You know, this quarter, we have seen around INR 22 crore of revenue from the beauty distribution business. It's slightly lower than our INR 200 crore guidance for the full year, given the first half, what we have performed. You know, is there any delay in this business on track to INR 200 crore guidance for our beauty distribution business?
Well, yes. The context here is that we have started the beauty business towards the beginning or end of last year. We are ramping it up, and as you see, we are adding up more brands coming in. If we look at the number of retailers that we deal with, that has also been going up, along with the number of retail stores that we are present. Going forward, the ramp-up is going to be more aggressive, and we foresee that we should be around the expectation that we have given to you in the beginning of the year.
Biju, today we are at around 300 odd stores. What could be the time for this kind of a product, where the average ASP would be upwards of INR 3,000, you know, to INR 5,000? You know, what is the retail outlet which you would be catering to today, apart from the onlines of Nykaa, Purplle and others, but in offline distribution, what is, you know, the number, if you can just throw, and how much network have we covered today?
So in retail, particularly on the offline part, we have largely about 5 retailers. So to name them, Shoppers Stop, Lifestyle, Pantaloons, part of Nykaa, new entrant Tira, and so on and so forth. But therein, again, we have what we call independent retailer, which is also bringing in significant amount of business. So between them, I think the current context is about 295, but I think we should be able to expand to about 450 by the end of the year.
Sure. And on SS Beauty now, you know, it's been two years, three years we have started. While in Intune we saw the ramp up, you know, within two quarters and, you know, the stores are doing well, SS Beauty, it's taken some time for us to come to that optimum level to see this expansion now. So, and some of the competitors are, you know, much faster in terms of the 1,000 sq ft odd store, given the CapEx is also lower. So, why such a low number of store count in SS Beauty today? Or, you think we are yet to get the right unit economics in this business, and then we will expand faster?
Good question. So on SS Beauty, we have been trying out few models. You know, because we have few models that are Estée Lauder dominant models. We have other models which have got national brand models. But also, we have been trying to get the right location and the right sizing. As we speak, we have commissioned a beautiful store in T2, Bangalore Airport, with a 3,200 sq ft space, which is actually a good ambitious move, which will also be followed up by a 9,000 sq ft large format store in Quest Mall in Kolkata. So we are experimenting with some of the models, and we see that it is important to get the CapEx optimization and the productivity improvement to reach to a stage of further expanding rapidly. But this is in the pipeline.
Also, what has helped is that there are many new brands, particularly in the prestige domain. Because we are, and we have been an expert in the prestige domain, we want to capitalize our competencies in the prestige domain. With new many brands coming into that, we are seeing a good level of productivity improvement, but you will see going forward that the ramp-up is going to come up.
Last question is on NARS. What could be the opportunity for this brand in India, in terms of, because we are doing that both for distribution and in the EBOs and Shop-in-Shop format in Shoppers Stop as well. Is it like a regular brand, or do you see it disproportionately getting some share in the market, you know, in the medium to long run?
So beauty, particularly makeup as a category, has been growing up very, very fast, and we have had the opportunity of having some traditionally very strong brands. But NARS is one of the most researched brand in the country by consumer. The initial indications are extremely healthy and positive because it comes from the stable of Shiseido as a group, but also they have been very, very clear about building the brand equity, and this is a brand that will really work very strong, keeping the fundamentals in place. Having said that, the journey is going to be omni, and we will definitely expand rapidly going forward. But as you also know, we have been managing MAC, and MAC has been one of the most successful brands in the beauty domain, and it continues to be an aspirational brand.
I think NARS is going to be, let's say, another important brand in the makeup domain together. But yes, MAC and NARS cater to the prestige segment of the business, and that segment by itself is also growing dramatically. So NARS, as a distribution opportunity for us as Global SS, we see that it will be between boutiques, it will be between shop-in-shop, and it will be between free sell. Free sell will also mean that we will be in SS Beauty, we will be in Sephora, we will be in Tira, Nykaa, and so on and so forth.
So if I look at your portfolio between perfumes, fragrance, makeup, skincare, right? You're very strong on the perfume domain, which is there where the repeat customer buying behavior is still lower. If I look at makeup and skincare, the repeat purchase behavior of the customer is much faster, right? So do you see a missing link in our portfolio out there, and how are we looking at brands in that space, from a distribution side or in the SS Beauty side?
Okay. So traditionally, perfumes has been a dominant player within the beauty category in India, and this is reconfirmed from the fact that at Shoppers, beauty within Shoppers, close to 50% is coming in from fragrances. Now, makeup, within makeup, you obviously have prestige makeup, you have prestige makeup, you have bridge makeup. We are consciously playing in the prestige category, and that's where I think there is a lot of opportunity that will come through. Yes, NARS has been the first pure play makeup brand, but we will soon have Armani Beauty, we will have Valentino Beauty and Prada Beauty, which will also be makeup driven. So we are working on it, and, and, and the fact of the matter, we are still a very young company, given the context of distribution. Now, coming to skincare, you know, we have a beautiful brand by name Clarins.
It is one of the, I would say, the most sought after brand globally. And we are also launching another brand by name Fré, which is actually an Israeli skincare specialty brand, which is positioned for the young aspirational customer. So going forward, while we have the strength of fragrances, we'll continue to build and get more beautiful brands in the makeup and skincare domain also.
Thank you. Sorry to interrupt. Mr. Ankit Kedia, may we request you to rejoin the question queue for follow-up questions, since there are several participants waiting for their turn. Thank you. Ladies and gentlemen, in order to ensure that the management is able to address questions from all participants in the conference, please limit your questions to one or two per participant. Should you have a follow-up question, we would request you to rejoin the queue. Our next question is from the line of Yash Bajaj from Lucky Investment Managers. Please go ahead.
Hi. Thanks for the opportunity, and, congratulations, team, on an impressive performance on INTUNE. All my questions on INTUNE have been answered. Just one question, like we have mentioned that we, the INR 14,000 per sq ft, kind of, revenue per sq ft we are expecting out of this, segment. Do we see this, going upwards as we, reach that scale of, suppose, 100-150 stores? That's my first question.
Can I answer this question?
Yes. Yes, yes.
I think this should go up, right? This should go up. This is not even... So this is the number that we've seen in the first few stores, and possibly not the most-
... you know, the biggest peak of the year, seasonally speaking, right? So I think, as we listen to customers and become better, as we get into the parts of the year which are naturally more demand generating, and as we create the halo effect of a cluster, you know, where you have multiple stores in a city, and therefore, a customer has multiple touchpoints for building confidence in INTUNE, I think this number should definitely go up.
Got it. Just on the previous point, that how are we leveraging technology when it comes to the supply chain part of INTUNE, considering that it's a high inventory turns business? Versus our traditional model, what are we doing different from a technology point of view?
Again, when you say supply chain, are you referring to sourcing or pure play supply chain, as in logistics and DCs?
I would say procurement and the inventory which is at your existing-
Right.
-store, and how do you keep track of that? Yeah.
So I think-
And-
Okay, so then let me,
Yeah.
Okay. Sorry, please, please repeat.
I was just saying that in terms of procurement, the existing store, how do you track which products are doing well and should do well?
Sure. I think let me tackle procurement. I think on the procurement front, a lot of efficiencies will come on the back of processes and planning. More processes and planning than technology. That's currently. We will keep screens. We have a team which keeps us abreast of what is a new technology and how we can leverage and pilot it, but prima facie, procurement efficiencies will be through processes and, you know, prior planning and not so much technology. As far as inventory optimization in the store is concerned, we have all the building blocks in place. We use a very sophisticated automated replenishment mechanism.
We have all the supply chain efficiencies in place in the sense that, you know, frequent deliveries to the store to ensure that the inventory is centralized and available for whichever store needs it. All of those things are in place. I think as we get more and more sales data, what Kavi and team mentioned about Jarvis and its capability of predicting what will sell more where, that will also help us drive inventory optimization at store level. Shoppers Stop is already reaping its benefits, and INTUNE will soon follow, once we have some credible mass of data. So I think technology will play a big role amidst existing infrastructure itself on INTUNE ops inventory optimization. Procurements maybe not so much.
Okay, got it. Just one last question. I think the opening remarks, we mentioned about lab-grown diamond jewelry. So just wanted to know what is the kind of response we are seeing from customers, and your general thoughts on introducing this category.
So, we have introduced two brands within that. One is, Fiona, other is Limelight. We did it, close to six, six or seven weeks back. The initial response has been very encouraging. The idea is that there are newer categories which are coming into the play. Over a period of time, we also want to, showcase Shoppers as a, as a wedding destination or as a gifting destination, and we believe that this is a category which we can play with and start with. Initially, I think many years back, when we started with Gili, there was an amazing success which we had, and we want to replicate that and become the category owners for this. So it's a new, it's, it's a new thought. The initial response has been quite good.
We have launched in seven stores, and we see this becoming stronger and stronger over a period of time.
Got it, and what's the price point on this?
The price points are typically around INR 30,000-INR 40,000.
Okay. Thank you so much.
Thank you. Ladies and gentlemen, going forward, each participant will be allowed to ask one question only. Thank you. Our next question is from the line of Rajiv Dee from DAM Capital. Please go ahead.
Yeah, good afternoon, sir. Thanks for the opportunity. So my question is on the inventory bit per store on the INTUNE side. You mentioned that the working capital is close to INR 15-20 crore for the 60 stores, right? That, that's like INR 30 lakhs per store. How much is the inventory per store here?
Sorry?
On the INTUNE side, usually what is the inventory we stock?
Got it. 15... Inventory at the store level, we don't expect anything between eight to 10 weeks. And, it is, it's a high turn inventory, okay, so we don't expect anything between eight to 10 weeks at the store level.
The supporting inventory at the warehouse for this would be similar order?
It'll be about another four to five weeks, max. I'm talking about the initial stages. As we mature, it will be... Overall, we should be able to manage 12 weeks of inventory for both stores and the DC level.
Thank you. We move to the next question. Our next question is from the line of Manish Poddar from Invesco Asset Management. Please go ahead.
Yeah. Hi, I just have two questions. I'll take them together. So the first one is, you mentioned about SSG being mid-single digit in the coming quarter. If what you've seen on the pricing growth and Pujo shifting, is this number conservative? That's the first one, and the second one is in term of INTUNE. So what do we do with the inventory, let's say, which is slow-moving? Thanks.
Okay, let me answer the first point. I think what numbers we are putting here is what we are fairly confident about. As I think I had mentioned before-
... We mentioned about Pujo, which is a specific three weeks activity for one market, which is East. As we normalize over the festive season of November till November, and then there are weddings later on, and then the EOSS impact, so it can go up or down. We are very sure about this 5% or 7% or the mid-level numbers which you are talking about. So I don't think it's conservative. It's a good number, which we will deliver on.
On INTUNE, Devang, the question was: Is there any slow-moving inventory?
Yes. Yes. So I think, I think, any fashion business will have that tail that will have to be liquidated. The margin estimates that Karuna gave, Manish, they were assuming liquidation impact. So that's point number one, right? Point number two is the first four months of sell-through trends are telling us that, you know, we are doing better than what we had provided for. So I think between these two things put together, there will definitely be some slow-moving inventory or leftovers, given that it's the nature of the business, but it will all fit within the estimates that we've given to you at a broad level.
Thank you. We move to the next question. Our next question is from the line of Gaurav Jogani from Axis Capital. Please go ahead.
Thank you for taking my question again. Sir, you know, given the in light of the, performance of the H1, you know, we have always been guiding that the margins to be, you know, moving more towards the high single digit. So what possibly, could be the margin expectation for 2024? And given that we are expecting the recovery in 2025, so the guidance, that we used to share earlier, that remains.
Our guidance, what we have given earlier, remains, Gaurav. Like we said, for 2025, it should be still in the high single digits. And for 2026, we should be for the entire year between high single digits and low double digits. So that, that still remains, Gaurav.
Thank you. We move to the next question. Our next question is from the line of Ali Asgar Shakir from Motilal Oswal. Please go ahead.
Yeah, thanks for the follow-up opportunity. So my question is on your private label, you know, so Intune is moving away from our traditional, you know, third-party products, you know, selling to more own brand private label. So just, you know, want to understand how will you balance, you know, growth with, inventory risk, and, you know, provisioning policies? And, should this rub off, on a private label business in Shoppers Stop also, which is, you know, I mean, been at about 14%-15% for a long time. Do you think that could also go up? So if you could just, you know, I mean, share your insights on this.
Also, last follow-up is: On an average, typically, a store would take, give or take about INR 1-1.5 crore, if I assume about three months, average, you know, working capital inventory. So the CapEx you gave, INR 300 crore, which includes 50-60 crore of Intune. Should we build another INR 100 crore additional for working capital in Intune? Thank you so much.
Ali, I will take the last one. The rest of the things will be answered by Kavi and Devang. See, we have already clarified, the inventory for INTUNE, incremental, will not be more than 15-20 crore. It can't be, I mean, 100 is a too high a number, so that, that's, that's not...
And, Ali, to the, to the point, I think these two are completely different businesses. There's a different set of customers. We don't want to mix the Shoppers Stop private label business and the INTUNE business. We want to give a lot of wings to the INTUNE team to deliver that. They have got a task at the hand. We want to keep these two things very, very separate.
On the INTUNE front, what you asked, I think, I already answered the previous person that, the expected liquidation margin hit is provided for. So the margin estimates that Karuna gave at some point in the conversation, they are assuming the liquidation and, you know, the impact of killing the leftover lines. That's point number one. Point number two, on how we will manage as we go forward, I think I answered to someone else's question that our sourcing efficiencies will be more on prior planning and leveraging, the increased volumes. It will, that answers this question also. We will have to. As we increase scale, our buying will become more and more sharp. It will become more and more closer to trades, so we will not, place bets long in advance, or we will not buy too much.
We are okay with the concept of celebrating a stock out and then replenishing it with something else. That's going to be the broader principle. That's what every fast fashion player who's been successful has worked inventory on, and that's going to be our approach also.
Thank you, sir. That was the last-
Yes, that was the last question of our question and answer session. I would now like to hand the conference over to the management for closing comments.
Thank you, Zico. In the end, I would like to wish a very, very happy Pujo and Happy Diwali to each one of us. Thank you for taking time out for engaging with us. And I hope that we will keep on giving you the clarity of on the questions which you have, and keep on driving on performances, which we are committing as a team. Thank you.
Thank you. On behalf of Shoppers Stop Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.