V-Mart Retail Limited (NSE:VMART)
India flag India · Delayed Price · Currency is INR
641.80
-14.60 (-2.22%)
May 12, 2026, 3:29 PM IST
← View all transcripts

M&A Announcement

Oct 18, 2022

Operator

Ladies and gentlemen, good day and welcome to the conference call on V-Mart acquisition of LimeRoad business hosted by PhillipCapital India Private Limited. As a reminder, all participant lines will be in the listen-only mode, and there will be an opportunity for you to ask questions after the presentation concludes. Should you need assistance during the conference call, please signal an operator by pressing star then zero on your touchtone phone. Please note that this conference is being recorded. I now hand the conference over to Mr. Ankit Kedia from PhillipCapital India Private Limited. Thank you, and over to you, sir.

Ankit Kedia
Research Analyst, PhillipCapital India Private Limited

Thank you, Vivin. Good afternoon, everyone. Welcome to the V-Mart Retail Conference Call to discuss the acquisition of LimeRoad business. On the call we have with us Mr. Lalit Agarwal, Managing Director, and Anand Agarwal, Chief Financial Officer. Without any further delay, I would like to hand over the call to Lalitji to take us through the rationale for the acquisition, and then we will open the floor for Q&A. Over to you, Lalitji.

Lalit Agarwal
Managing Director, V-Mart Retail

Good afternoon and good evening, everyone. Thank you for coming on the call on a simple request. We just made an announcement yesterday, and we wanted to appraise and apprise everyone about the little bit details on the acquisition. We know this is a small size acquisition, but still, more clarity can be offered to them. This call is only for this acquisition and this particular online piece, but other than that, I will not be able to answer any kind of current market situation and current market response and performance.

We announced this deal and you all know that we have been speaking about it and a lot of the questions in the earlier calls from almost all of the analysts and the investors have been what we are doing towards offline retail. What are we doing towards online? How is it working? What are you seeing as a threat? To try and answer all of this, we are trying to, you know, and we were thinking and we were trying to build on our own model. What we were doing is for the last three years, we were trying to do a lot of activities. We launched this portal almost two and a half years back, VmartRetail.com. We built this team. We were focusing on bringing the sales up.

I realized that, you know, something was missing and something very good was not being able to do. We were not able to create the right technology. We were not able to create the right team. We were still not able to acquire those kind of digital customers and convert customers who are there on the digital platforms. Some of those things we thought and we understood that this is something which needs a little more of digital culture, little more of digital understanding, which is largely with startup world in India and which is there, which people have demonstrated their true, you know, understanding of digital commerce. That is where we were trying to look for some opportunities outside, and how could we acquire people, how can we look at things.

We came across this particular asset, which we thought was a great asset, which we understood it well. We understood the promoters, we understood the culture, we understood the value systems, we understood their numbers. We saw this marketplace as a real good technology and good team, which understood the consumer, which is fashion-led consumer, and which has done over the last one decade, which has really done a remarkable job in terms of their creativity, their content, their engagement activities, their product lines, their you know, communications, their logistics and you know, supply chain work that they've done. Some of these areas, they've really crafted and curated this particular model for towards fashion.

As you all know that V-Mart has been very, very highly focused on the value fashion, where we definitely want to regularly keep providing those trendiest fashion to our consumer base in our markets. That has been our approach, and that is what we are known for, and that is what we have been regularly saying. Just to add on to that, we thought this portal, this particular channel is very interesting, and it will definitely add more fashion quotient in our overall strategy, in our overall look and feel, in our overall customer aspiration. What we wanted to target is we wanted to target this millennial population, which is a digital first customer, which is actually growing and which is becoming larger and larger.

This digital-first customer, we all understand that they have their own symptoms, their own syndromes. They want to shop from a particular place, and they want to look different. They want to be seen different in a different zone and a different geography and a different product lines and a different brand. That is what we are trying to target through this particular acquisition. That's how we attract this particular digital-first customer. These are customers who are still coming to us. There are a lot of them who may not be coming to us, who are still not looking at them as our brand or looking at us as our brand, their brand. How do we bring those customers? That is what the strength of this particular team is and this particular brand is.

They have been regularly attracting this particular audience. Within this audience also, they have been attracting the women audience, which is the toughest nut to crack. They have the women audience, the women folks has been the difficult folks in fashion industry. The fashion quotient changes very fast. The speed at which the fashion changes is also very high, whether it is ethnic fashion or it is Western fashion. Somewhere what we understood in this whole process of marketplace in women's fashion, which we saw women's in the women wear segment, if you all remember every time I keep talking about it, large portion of India wears traditional wear or ethnic wear.

Within traditional and ethnic wear, there is huge amount of diversity across the states and across region and geography. That is where, you know, you need so many designs and so many styles, and there is a localization need, and there is a local taste which is required. Here, when we look at our V-Mart's own fundamental processes and fundamental customer segment and our own share of mix, we see this as a big bottleneck, and somewhere we are not able to cater to that. That is why women wear as a percentage of sales mix is very low in our particular performance. We believe that, you know, in women wear, we need more minds to create product. We need more vendors who could create multiple designs.

We need more curated fashion for those regions and for those geographies where that kind of products are there. That is where in my store, in our store, we've got a limitation of space. We got a limitation of design. We buy our inventory. There's a high chance of the inventory not getting sold at the right place or not getting dispatched at the right place. There are risks on the women's wear fashion that we anticipated and we saw, and that is why we could not take so many chances and so much risk to provide products across the stores.

In the marketplace, what happens when you have multiple vendors onboarded on a portal, there are multiple product lines that you get listed, and these product lines are now available to multiple stores in multiple geographies to multiple customers. All of these customers can choose their own pattern, their own color chart, their own style, their own vendor base, their own dialect or their own taste. That is very important, where we could definitely provide diversity in fashion, which is more attuned to the women audience. That is one particular point. Otherwise, other than that, I believe, no, we always have believed that that is why we are not 100% private label.

We always have given a space to a market label also, where we believe product which are good quality, good fashion and good prices are always accepted by my customer, and we always believe in this theory that good product is important to offer to the customer. That is why with the same approach, we believe even the marketplace where vendor owns the inventory or vendor can unleash those inventory, this can be an additional benefit to both our V-Mart customer who is present in the offline space, who is not there in the offline but there in the home or the, is not able to come to the store to take the deliveries and take the product, can actually order them online, can use those product lines also as the endless aisle.

All the V-Mart products and all the V-Mart customer can actually go on this LimeRoad portal as a single digital arm for both V-Mart as well as Unlimited customers. That's the plan that we have, that our V-Mart Retail dot com will get merged into the LimeRoad re-- LimeRoad dot com and LimeRoad dot com becomes our digital arm for both the brands that we have, Unlimited in Southern India and V-Mart in the northern and the rest of India. That's the whole model that we are trying to build. Here, we definitely love the team which is there working.

Suchi Mukherjee, who has founded this company, and I'm so impressed by her, you know, understanding of consumer, her understanding of market, her understanding of creativity, content, product, and the team and the way she handles. She's a great leader. I really believe that she could really take this journey forward and take this understanding of her own understanding of consumer in India and the understanding of digital space and the understanding of fashion, and work along with V-Mart's team so that we could actually synergize and create the real omni world, a most powerful omni channel retailer. That's what we want to create ourselves as, and that's what we are trying to aim at. Definitely the team below her, there is a co-founder, Mr.

Ankush, who is also a great resource, who understands supply chain and business very well. The entire team, there's a good amount of digital team, tech team, and we definitely who have been chasing the technology and the digitalization space. This also gives us a lot of input and lot of benefit on overall improvement on our technology, overall improvement on our digitalization, which gives us more power on our analytics, gives us more power on our digitalizing the entire process as well. Those are some of the second phases of work. On the first preview is how do we convert this channel to an omni channel? How do we bring the customers on the same platform? Definitely there are confusions over the brand, V-Mart, Unlimited, and now a new LimeRoad.

Yes, we don't want to lose out on the asset of LimeRoad brand. LimeRoad has its own big customer base. Almost 17 million customers are registered with LimeRoad. That's a very important asset in the digital space. We know how much e-commerce companies have spent over years over the acquisition of a single customer. We hear INR 800-INR 1,000 being spent on acquisition of one customer. 17 million customers is a big number and big asset which we want to really use. Added with that, we've got our 30 million customers who are already in V-Mart store and registered with us. I think we can really offer a new perspective to even our customer and the LimeRoad customer.

Plus there is a large opportunity to acquire new customers because lot of shift has happened since COVID and post-COVID. This youth new generation new millennials and this Z generation kids they all want to shop online and want to have the best fashion. I think there is a huge opportunity. We will as a team do lot of synergies because there is a lot of opportunity over kidswear, menswear, which they are still not doing good. There's a huge opportunity to uplift the kidswear and menswear category in the LimeRoad segment. Bring about those kind of product on the INR 800-900 crore of inventory that V-Mart has. All those inventory get listed live on the LimeRoad portal.

That can really uplift the LimeRoad's expectation. There is definitely a great demand that we have seen of V-Mart's product on the marketplaces because LimeRoad, Myntra and Amazon and Flipkart, all three portals have really given us very good response. Myntra especially has given us very good response, which shows our acceptability of product in the digital space, in the e-commerce world. This is a great opportunity, which I believe, which we will focus on. The numbers that they have are also much better than the market numbers.

The benchmark of market which we see and which we have known, those people who have filed their DRHP or people who have come with a public issue, they have their numbers in the market, and we compare those numbers with their numbers. Most of the numbers, either the marketing returns or the logistics cost or the operational cost. All of those numbers, they call CM1 and CM3. All of those numbers are better or similar to the best of the marketplaces. We were very confident on the number. The same mindset that V-Mart has over the cost control, over you know, over the efficiency generation point of view.

I think the same value systems exist in the LimeRoad team under Suchi and the same efficiency is being seen there. We saw some of those very good you know collaboration point, those common value systems, those common DNA, which actually drives efficient and profitable model. That's the opportunity. They were CM3 profitable before COVID. They could be. We will definitely target to become profitable with the synergies that V-Mart can bring in, both in terms of quality products, where the quality is an important parameter for e-commerce space. Most of the customers, consumers who have gone on e-commerce and purchased from e-commerce have not shown great confidence over quality because they are still a marketplace without any control over the quality. At V-Mart, we have a huge control over quality.

We could really beat this particular market on the quality parameters, aided by fresh fashion and aided by our private labels, which is our strength and the designer strengths that we have. We can actually test this market very nicely. These are the fundamental areas our investment that we have done. Let me just clarify over the investment, if you want. What we have done is we have taken over the liabilities of LimeRoad. Whatever today's liabilities that they had, we did not pay anything on the value part. We took over the liabilities. Almost INR 67 crore of liabilities is either paid by us or by them. Those are the two things. Plus, over the next two to three years, we believe we need to invest.

We need to invest to upscale the business, to acquire more customers, and to bring the platform to certain level where they could start creating profitability. Largely we would target between two to three years for that moment to get achieved. Till that time we will need to invest. We definitely have to be mindful of how much can we invest. We would not want to compromise with our organic growth in V-Mart on our opening of stores. We also not want to take too much of debt. We would want to invest something between 15%-20% of our EBITDA, which is at the upper cap. That is the upper cap that we will invest in the business, or to promote digital sales.

This is purely because we want to be relevant in 2025. We want to acquire those digital customers. We want to build this omni-channel, which is the future of retail. People who look long-term has to definitely act towards long-term. That's our understanding. You all know that we don't care too much about our current status, but we do definitely care about our future, and we want to protect and preserve our future. That's the overall thesis of our acquisition. Suchi will be acting as the CEO of the online and the omni-channel business LimeRoad for us. Ankush will be the CEO. We will have the complete team.

We will make sure that we don't lose out to any team. We have given a very good incentive and ESOP plan to the team, to the senior team, and we will definitely want them to achieve them and that and be happy. We will definitely need more guidance from all of you in terms of how do we really make it successful. We did one acquisition of Unlimited in South India, where we still believe that, yeah, 70% of the integration thought process that we had, we have done those. Still, we don't believe that we have done better than 100% of what we could have done.

There are a lot of opportunities and a lot of learning that we will have. We will want to definitely make this integration also successful because this integration requires a different mindset because the culture at a startup organization is little different than a culture maybe in a in a 20-year-old company. There will be a slight difference. There will be the technology team, the digital team which have a little differentiated thought process, more younger team which may have differentiated thought process. We are very open to listen to ideas, implement some of those ideas, and you all have to have the confidence that we will try and learn and do whatever we can. I would rest my talk here. I would open the house for the questions.

Then maybe I don't know whether Anand wants to speak, but no, maybe we will take the questions and go ahead. Please open the floor for the questions. Thank you.

Operator

Thank you. Ladies and gentlemen, we will now begin the question and answer session. Participants who wish to ask a question may kindly press star one on your touchtone telephone. If you wish to withdraw yourself from the question queue, you may press star and two. Participants are requested to use handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles. The first question is from the line of Tejas Shah from Spark Capital. Kindly proceed.

Tejas Shah
Research Analyst, Spark Capital

Hi, team. Thanks for the opportunity. Sanjeevji, our first question pertains to some details on the transaction itself. Who are the existing investors in LimeRoad who are exiting and who will get the proceeds that we are paying to? Tejas, we are not paying any proceeds to the investors. We are 100%, we have taken over the liability only, and we are paying for the liabilities. No investors will get paid anything from our side.

The INR 67 crore is total liability only, is it?

Lalit Agarwal
Managing Director, V-Mart Retail

Yes. Some part of that has to go to LimeRoad in their account, and they will pay, and some part of it will be taken over by us, and we will pay.

Tejas Shah
Research Analyst, Spark Capital

Okay. Sir, usually in online business, so we are also learning as there's more online businesses are coming our way. Just wanted to understand, in online business, liabilities accrues on which account? Because this was a marketplace model, right?

Lalit Agarwal
Managing Director, V-Mart Retail

Yeah, liabilities are on account of the sellers. Liabilities are on account of the infrastructure costs and on the employee cost, and maybe some other statutory liabilities as well. Marketing costs. Most of these liabilities are because on the P&L, what do they have? They have the logistic or delivery partners. They have the vendors who have supplied the product. They have the cloud and the technology people and then the social media marketing, Facebook and Google and stuff, and then the employee cost.

Tejas Shah
Research Analyst, Spark Capital

Okay, Lalit, you also mentioned that this due diligence or this integration will be different than what we have done it in past in terms of Unlimited and then before that also smaller integrations perhaps. How does this due diligence happen? Is this a technical code evaluation which has happened? Just wanted to understand LimeRoad better. What is the mix between their engineering team and business team mix and the core team which we have acquired for?

Lalit Agarwal
Managing Director, V-Mart Retail

Maybe Tejas will give you more details going forward, but largely, there's a good number of almost, you know, on the senior side, there will be more than 30% or 40% of the people who are on the engineering and the technical and the technology side. Then there's a large amount of operational team as well.

Tejas Shah
Research Analyst, Spark Capital

Yeah. Sure. Sir, last one, I'll come back to you too after this. Usually, we have seen it in past that in retail space, the attempt to actually for online retail, offline retailers to create an online platform, be it in ABFRL or even in Arvind, it has not met with much success, despite putting very, very honest effort and capital also. I'm sure you would have evaluated all this knowing you, the failure stories also. What do you think we can do differently to buck the trend here and then do better than at least what history suggests that the success rate is very low on turning it around?

Lalit Agarwal
Managing Director, V-Mart Retail

Tejas, we are hardcore executors. We don't understand, and we believe every day is important and every day's learning is important. Someone might have failed, someone might have not performed well. We might also fail. There are chances, and that is what we have done. We also launched three years back. We made teams and stuff. I would not call myself too successful on that front. We also failed there. Even if we do organically, we could fail. If we do inorganically, we could succeed to much more heights. We may not succeed. We may completely fail. There may be chances, I don't know.

We will try to do lot of things, lot of good things, try to synergize, use individual capabilities, their own individual strengths, and then collaborate and try and see what we can do because this is the future. We definitely want to win over this. This is not an option. We have to definitely win over this. That's how I look at it.

Tejas Shah
Research Analyst, Spark Capital

Thanks, Lalit, for honest answer. I'll come back in queue if time permits. Thanks and all the best to the team.

Operator

Thank you. Participants are requested to kindly restrict your questions to two per participant. The next question is from the line of Nihal Jham from [HSBC], sorry. Kindly proceed.

Nihal Jham
Research Analyst, HSBC

Yes. Thank you so much, and good evening to the management. Sir, I just wanna take three questions. First was that, will LimeRoad continue to be a separate business that we'll drive? Or the main purpose of this acquisition is to eventually drive the omni or the e-commerce tech for V-Mart? How should we look at it?

Lalit Agarwal
Managing Director, V-Mart Retail

Nihal, this is definitely an omni-channel strategy. We want to create an omni-channel strategy, but still we'll have a different unit because this unit has a different culture, a different mindset, and a little different kind of business. We will have a different segment, a different unit within our organization, within our company. It'll be in the same company, but we will always look at it differently. Have a different P&L, try to have different KPIs and a different team. But there are lot of collaboration team that will get created so that individually they help each other and create that channel. There will be some uniqueness that you will have in LimeRoad, which is subject to marketplace.

There will be some, those kind of, products and those kind of vendors who would only be selling on marketplace and not to a V-Mart stores, but there may be lot of common products as well. Yeah, for the financial purposes, we will also try to do segmental reporting or, different, differentiated in MIS.

Nihal Jham
Research Analyst, HSBC

Sure. Once you list all the inventory, as you mentioned, [INR 800 crores], what will be the-

Lalit Agarwal
Managing Director, V-Mart Retail

Nihal, you're not clear. Can you just-

Nihal Jham
Research Analyst, HSBC

I'm so sorry. I was asking that once you list the entire V-Mart inventory, as you said, of INR 800 crore, what will be the ballpark mix of the inventory between V-Mart and non-V-Mart?

Lalit Agarwal
Managing Director, V-Mart Retail

Can you clarify the question?

Nihal Jham
Research Analyst, HSBC

I was saying that today.

Lalit Agarwal
Managing Director, V-Mart Retail

Maybe Anand can answer.

Nihal Jham
Research Analyst, HSBC

LimeRoad has certain number of SKUs that are already listed.

Anand Agarwal
CFO, V-Mart Retail

Yeah. Nihal, Anand this side. The inventory mix, we are not targeting any specific inventory mix. The only difference is going to be that we will also put in the catalog of V-Mart inventory.

Lalit Agarwal
Managing Director, V-Mart Retail

There is already a much, much larger catalog of inventory which is on, let's say, as marketplace sellers, thousands of vendors have already listed their inventory, and that number will keep on growing. What Lalit had said in the opening remarks, more importantly, was that even the V-Mart inventory, which is our bought-out inventory, will also be available. As a mix, we are not targeting that this should be 10% or 50% or 25%. I think we will keep on growing the catalog because in a marketplace and our omni-channel play that we are targeting, the bigger the size of the catalog, bigger the size of the options which are available for the end customer, that is the true success with which we can drive repeat behavior of customer sales.

Nihal Jham
Research Analyst, HSBC

Sure. That's helpful. Just one last question. That if we look at the online apparel space at this point in time, obviously the GMV is more or less lying with the top two, three players. From that perspective, what is the kind of proposition you want to build for a LimeRoad that, you know, ends up eventually getting users to transact and build the GMV from here on?

Lalit Agarwal
Managing Director, V-Mart Retail

Largely, there is already a set of customers who love LimeRoad. There will be always an opportunity for niche fashion segment consumer, because we are working at a mass level. There are players who are working in premium level who are working on the premium product lines, which are, like, around 1,000 INR and 1,000 INR plus product lines. So our customer segment, our target group that we have targeted at V-Mart. That's the opportunity for us and the customer of V-Mart. That's also the opportunity to us.

Now this particular customer who is right now shopping at V-Mart, who knows V-Mart, who has a relationship here. There is such customer who also don't know V-Mart, but are similar of similar kind, who stays in certain rural areas or urban areas, but would get aspirational to get into those platforms. I think for them, all of them, creating those kind of trust which comes along with V-Mart and then our product lines and our quality product, and then the kind of offerings and the marketings that we could do. We really don't want to say that we want to fight those biggies of the world. There's nothing that we want to fight. We want to create our own niche space, and we want to just work on that space.

We are not in the rat race of that e-commerce market share.

Nihal Jham
Research Analyst, HSBC

Sure. I'll maybe come back in the Q&A session.

Lalit Agarwal
Managing Director, V-Mart Retail

Right.

Nihal Jham
Research Analyst, HSBC

Thank you so much. Appreciate it.

Operator

Thank you. Participants, kindly restrict your questions to two per participant. The next question is from the line of Percy Panthaki from IIFL. Kindly proceed.

Percy Panthaki
Research Analyst, IIFL

Hi, sir. Just wanted to figure out one thing, that, in FY 2021, of course, there was COVID, and definitely there was a decline in sales for many of the players. I can understand that. FY 2022 also saw a decline, and the business is now much smaller than what it used to be. What is the reason for this decline on a already low base? Probably linked to that is a question that you mentioned that you're very impressed with the way the business is being run with the promoter, with the operating metrics, et cetera, et cetera. Why is it that such a decent business is being sold at zero equity value?

Why are the promoters okay with parting with their hard sort of work, sweat and blood for a zero equity value?

Lalit Agarwal
Managing Director, V-Mart Retail

See, I mean, you have to understand this very nicely, because they had a cash issue, and they had a cash crunch from the last two years. Overall, this whole startup market, and we all understand, in the startup market, overall cash has got dried. Overall, if you look at the e-commerce market, even in the e-commerce market, the way that the last questions were also there is a kind of monopoly or there is a kind of two or three market players who have taken over majority of the share. Largely, the investor circle, I mean, that startup investor circle, they have lost confidence over an e-commerce model as well. Which is, this is all my reading. I don't know. I mean, this is only a commonsensical reading that I'm trying to do.

They did not get funded, and because they did not get funded, they were not able to attract and pay their vendors and attract customers. Their ability to pay vendors on time, ability to pay on the social media platforms to acquire customers, because they have only one channel to acquire customers. They had that drop in their revenue, and that is the reason that they, the team is so passionate. The team there is so passionate. They wanted to build a business. They saw an opportunity in building the business. It was not easy for Suchi to convince their investors. It was not easy for Suchi to convince herself also.

I really have pride in, and I really thank and I have gratitude towards the whole team and even the investors who actually look forward to save this concept, save this particular team, and then give them an opportunity to work forward and build a business in omni-channel. That's a visionary thought process. It is not a desperate thought process, is what I would call for. I really want to thank and appreciate the thoughts of investors and the promoters who actually did this because they saw a future, and the future is very live. The future is not only online. Future is not only offline. It is an omni-channel future, and which they could only fulfill by aligning with us.

That's the future that they're working towards, and they definitely will get rewarded once they are able to achieve those numbers and once we are able to achieve our goals. We will definitely together achieve those goals. The promoters and the team, they will definitely get rewarded with good incentive plans.

Percy Panthaki
Research Analyst, IIFL

Right, sir. Next question is, can you basically tell us out of these investments that you want to make, apart from whatever INR 67 crore you are paying, in addition to that, there are some investments also. Part of those will be parked in the balance sheet and part of them will come to the P&L. What I wanted to understand is at the P&L level, those investments, can you give some kind of guidance as to how much they will suppress the EBITDA or the profit of the company? That's sort of one question.

Lalit Agarwal
Managing Director, V-Mart Retail

Percy, primarily, if I tell you that there will be a 15%-20% kind of payout from our EBITDA line. You could assume if 10% is our EBITDA, then 1.5% will be reduced if we really invest in that particular area. That kind of investment we need to do from our EBITDA and from our cash flow so that we build our future.

Percy Panthaki
Research Analyst, IIFL

Okay. All of that will go into the P&L only is what I'm asking. I got that.

Lalit Agarwal
Managing Director, V-Mart Retail

Primarily, yes. There's nothing on the CapEx side.

Percy Panthaki
Research Analyst, IIFL

Okay. Finally, what I understand that you want to do a omni play, et cetera. The future is there. All that I understand. What I just wanted to understand is why do you need your own digital asset for that? Why can't you use third-party aggregators, Myntra, Nykaa, Amazon, to sort of have a omni channel play of your brands?

Lalit Agarwal
Managing Director, V-Mart Retail

Percy. We are a retailer. We are not a brand. We are not a product manufacturer. We are a retailer, and my retail shop is important to me. My retail platform is also important to me. It's all about my brand, my customer, how can I allow him to go to another customer, another platform or another shop. That's the whole approach. If I am a retailer, I need to behave like a retailer, whether I'm physical or I'm digital.

Percy Panthaki
Research Analyst, IIFL

Okay, sir. Okay, I'll discuss this more offline. Thank you very much.

Lalit Agarwal
Managing Director, V-Mart Retail

Definitely. This is a good debate that we should have.

Operator

Thank you. The next question is from the line of Shirish Pardeshi from Centrum Broking. Kindly proceed.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

Hi, good evening, Lalitji and Anandji. Thanks for the opportunity and congratulations. Two things. Just clarification on slide 11, you have mentioned that if the contribution margin for LimeRoad is at 32%, and you said it has delivered positive contribution of 9% in FY 2022 after adjusting customer acquisition cost. Can you little clarify that how we should look at this?

Anand Agarwal
CFO, V-Mart Retail

Yeah. Shirish, so the CM1 in the digital world stands for the gross margin, which is basically arrived after say, you know, deducting the cost of goods sold and the logistics cost. 32% is a very good margin. I believe in the marketplace and the e-commerce industry, it's one of the best, you know, numbers that we have seen at least from a benchmark perspective. It has been consistent. It's not like it's been only in FY 2022. I think for the last 10 years data that we saw and which has been diligenced, it's been a consistent number in the range of 30%-34%, and that gives us a lot of comfort that this is something which is very sustainable.

On the CM3 is calculated in the online world as, you know, the contribution margin, which is set off after all the operating costs before just the fixed costs. Beneath the CM3 is the EBITDA line. The fixed costs are something like server cost or, you know, administrative overheads, or, you know, people cost, et cetera. The CM3 also has been absolutely consistent at a positive level for the last many, many years, and that also gives us the comfort, that this business, given the right kind of support and financial stability, can scale up well.

That is where our comfort also comes in, that we are suggesting that we will be able to grow this business sustainably only with a minimal amount of cash investments in the future, which we are capping at 15%-20% of our go forward EBITDA line.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

Okay. You mean to say that, if I understand correctly, your advertising and employee cost is so high, that's why this business was generating negative EBITDA?

Anand Agarwal
CFO, V-Mart Retail

I will not say. It's also a matter of scale. For the last two years, definitely. See, there are phases in which the business, online businesses have, you know, grown up. There is a build-up phase. There is, you know, a stable phase. Their best phase was around the years 2018 and 2019, where they were able to scale up to INR 700 crores of GMV, and an exit rate of around INR 900 crores of GMV. And at that level also they were CM3 positive at around 8%-9%, and just about to get EBITDA positive. It's a function of scale versus what is the future outlook.

For the last two years, because they were in a cash crunch, their sales level had dropped down. They had also conserved a lot of cash, reduced a lot of expenditure. It's not just about, you know, because the sales are low, there is, you know, EBITDA loss. It's more a function of, you know, how well we are able to address the stability issue, and that is where we come in and bring in that added capital to make this business grow.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

Okay. Another clarification on the exchange filing, what you did yesterday. You mentioned that you are acquiring assets worth around INR 14.61 crore. What are these assets?

Anand Agarwal
CFO, V-Mart Retail

These assets are typically in the form of, you know, tax credits in terms of GST, et cetera, which are currently non-monetizable because we already have enough of those receivables. Therefore, from a cash flow perspective, there will be a cash outflow of roughly around INR 67. That is the, you know, the entire liabilities or the purchase consideration that we are taking over.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

Okay. My last question on the fundamental thing. In the past, when we look at the history of LimeRoad, they were trying to build lot many other things, and they have not been successful. Of late, about four, five years before, they were trying to build in brick and mortar business, which they tried to open up offline stores in Surat, Gujarat's area. Do you think, I mean, this question is directly to Lalitji because you've said that the existing management will continue to do the business. Such kind of ambitious adventures will still be trying, or we will have the clear understanding that we will try the omni-channel strategy?

Lalit Agarwal
Managing Director, V-Mart Retail

Shirish Pardeshi, definitely the startup world, the youth world will always want to have multiple experiments and innovations and creativity, and they should be allowed to do and empowered to do some of those. We will also want to be a little adventurous when we think about all of those, but not to that level because they are already getting some real strengths. Definitely they had multiple plans and multiple things that they would have done in the past. There are mistakes that people do that. I don't think those were also mistakes. There were certain plans, and their plans was backed up by certain promises, but which didn't happen. Anyway, I think the team is great. I'm very confident. They are very mature, and they are very technically skillful and capable.

You understand that now they are not only going to behave alone. We are all there together. We are all there to mentor each other and then talk to each other and collaborate and then take decisions and take right decisions. We are very happy to have this team, and we will definitely want to do and become little more younger as an organization with them.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

No, precisely. As Mr. Lalitji, when you gave the interview in the media today, I think you said that we want to reach to INR 50 crore GMV. I think that's precisely I want to understand how we are going to walk that journey. Is it that existing business you're confident enough that with the V-Mart inventory listing on the LimeRoad, we will be able to attract more customers and the digital savvy customers will be.

Lalit Agarwal
Managing Director, V-Mart Retail

This team, Shirish, has seen a good growth. They have seen a good business. They know how to do that business. They have the capabilities themselves to also run and take their business to that level once given a support from our side, given those kind of money. Plus, indeed with the advantage of the 400 stores and aided with such inventory, definitely there is a potential. I was talking about potential. I still talk and will tell that there is a potential, and that's the goal that we need to target. We should target. We have just signed the agreement. We are yet to sit down with the teams to try and analyze. I'm commenting a little more in advance, but this is definitely doable.

I'm not saying that this is what we are targeting and goal is, but yes, this is the potential that we have, and we will definitely look forward maybe 12 months, maybe 18 months. Yes, that is something which is doable.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

Okay. I have a few more questions. I'll come back. Maybe we'll.

Lalit Agarwal
Managing Director, V-Mart Retail

Thank you.

Thank you.

Shirish Pardeshi
Senior Research Analyst, Centrum Broking

Okay. Thank you.

Operator

Participants, kindly restrict your questions to two per participant. The next question is from the line of Rishabh Dugar from CD Equisearch. Kindly proceed.

Rishabh Dugar
Research Analyst, CD Equisearch

Yeah. I want to understand what would be your criteria or checklist for acquisitions in future?

Lalit Agarwal
Managing Director, V-Mart Retail

Rishabh, there is no criteria. No, we are not a model built for inorganic, man. We are just looking at these opportunities. Wherever we feel that the building up cost is lower or equal to the buying cost, we would invest. That's the only criteria that we believe. That's the whole model that we are focused on.

Rishabh Dugar
Research Analyst, CD Equisearch

sir, I just want to understand I mean, in terms of factors, since this acquisition came to me as a surprise, so what would be the factors if you'll see, whether it would be brick and mortar or online or whether you'll focus on a certain kind of geographical presence or targeted customer? In these terms, if you could answer.

Lalit Agarwal
Managing Director, V-Mart Retail

Rishabh, there's no plan. There's no plan as of now, and we don't wish to acquire any more. We are done with our acquisition right now, and we are happy.

Rishabh Dugar
Research Analyst, CD Equisearch

Okay. Okay, thank you.

Operator

Thank you. The next question is from the line of Aliasgar Shakir from Motilal Oswal. Kindly proceed.

Aliasgar Shakir
Senior Group VP, Motilal Oswal

Yeah, thanks for the opportunity, sir. My question is on, you know, the, marketplace versus, you know, I mean, V-Mart products. This particular company, LimeRoad, should it be, you know, selling exclusive V-Mart products, over time and, you know, moving out from the marketplace? You expect it to, you know, continue to also, you know, remain a marketplace, company?

Lalit Agarwal
Managing Director, V-Mart Retail

No, I mean, Ali, we will want them to continue the way they are. We'll want to find an opportunity in this model. As you understand that when we took over Unlimited, there was a business which was a partner brand business, where they took some inventory of partner brands on our SOR, which we continued, which we looked, we reviewed, we made it better, and we continued with that. Today also, almost 22% of the sales comes from partner brands in Unlimited. That is the model that we would adopt, and we will learn, and we will adhere. That's the new opportunity that we could see. Because even now, as I said in the past, that V-Mart's model is not 100% private label. V-Mart is not a product company. It is a retailer.

For a retailer, we will accept these kind of fundamentals, and we will want to sell these kind of product as well. We will continue with the marketplace. We'll find good opportunities and a good new model within this particular model.

Aliasgar Shakir
Senior Group VP, Motilal Oswal

Got it. You know, your initial remark about having 17 million loyal customers that LimeRoad had, I think that gave us a glimpse that, you know, LimeRoad is more focused to its own loyal customer base, particularly the women customer base where, you know, they have fared pretty well versus us. You know, I was thinking that a marketplace, when you compare their direct competitors to Myntra and the others, and you mentioned that they are basically you know, the LimeRoad is more value conscious, whereas you know the other apparel marketplaces are more premium focused in them. You know, size is certainly a big factor and, you know, there's a lot of very high customer acquisition costs here.

They continue to, you know, provide very high promotion and, you know, therefore, the average pricing of a product over there also is not very high. Correct me if I'm wrong. In fact, you have a very large portfolio of premium products.

Lalit Agarwal
Managing Director, V-Mart Retail

Ali, let me stop you. Ali, there is something which they have been doing because they are running a constrained business till now. In the last two years, they had issues with their cash flows and stuff. There is a future that we will together build, and that's the point that I'm trying to talk on, and that's where we will steer our ways, and that's the original version of LimeRoad, which it will become. That's the area that I'm trying to focus on. Let's look at what we could make out of from here.

Aliasgar Shakir
Senior Group VP, Motilal Oswal

Don't you foresee very high?

Operator

Mr. Aliasgar Shakir, I'm sorry to interrupt, sir. I request you to kindly get back in the queue for further questions.

Lalit Agarwal
Managing Director, V-Mart Retail

Sure.

Operator

Thank you. The next question is from the line of Avi Mehta from Macquarie. Kindly proceed.

Avi Mehta
Senior Research Analyst, Macquarie

Hi, sir. Am I audible? Sorry.

Lalit Agarwal
Managing Director, V-Mart Retail

Yes, sir. You are.

Avi Mehta
Senior Research Analyst, Macquarie

Okay. Sir, just on the acquisition, if I understand you correctly, one of the key resources that you pointed out, which we are taking in is the employee. I was not very clear on what steps are we taking to ensure retention of the talent pool. Secondly, you know, the culture might be, and please correct me if I'm wrong, but it seems that the culture would have a very wide variation. Would love to hear your thoughts on how do you plan to kind of tackle these two specific issues.

Lalit Agarwal
Managing Director, V-Mart Retail

Avi, you said it right, and that's the biggest area of our focus, and that's the biggest area of my individual areas where I need to give them the comfort, create the kind of environment. Not only me, but I think Suchi is along with us. She is there as a leader. She has been running this show, and she will be running this show. I think we should not impact, and we should not create any disturbance in their culture, in their life, in their way of working and the way they work. We should definitely learn more from them and try to adopt here. That's the approach that we've taken. On the retention, I think she's created a passionate and a committed team. They are emotionally bonded together as a team.

I can see that as a family. They are very dear and glued to all of each of them. I think beyond that, it's the opportunity which will make them retained. The opportunity of making such a large online-only platform and where they could they could actually operate the ways they want to operate. They could actually take back some certain product lines. They could use warehouses, they could use store, they could use these digital these customers who are in the offline space. They could also use the 9,500 V-Mart, Vmartians and V-Mart employees who could really support their efforts. I think there is a lot of opportunity for them.

Plus, they definitely would be incentivized and motivated, so that they are retained, and there is a retention plan by which they will be retained.

Avi Mehta
Senior Research Analyst, Macquarie

Would you use your own stocks as retention policy?

Lalit Agarwal
Managing Director, V-Mart Retail

Yes. We are issuing ESOPs to the senior teams.

Avi Mehta
Senior Research Analyst, Macquarie

Okay. Sir, secondly, just to follow up on, you know, some clarification, I missed the CapEx amount because there'll be some amount required to integrate their underlying databases, customer data, because that obviously is the most important resource as we speak. Did you share out any CapEx numbers for that or it's not material?

Lalit Agarwal
Managing Director, V-Mart Retail

Mostly it will be OpEx. It will be largely people cost and focus and not too much of CapEx. I mean, we are still working on all of those. Avi, you'll have to give us some time. We just signed agreement yesterday.

Avi Mehta
Senior Research Analyst, Macquarie

No issues, sir. Thank you. That's all from my side. Thank you very much.

Lalit Agarwal
Managing Director, V-Mart Retail

Thank you.

Operator

Thank you. Ladies and gentlemen, due to time constraints, that was the last question. I would now like to hand the conference over to the management for closing comments.

Lalit Agarwal
Managing Director, V-Mart Retail

Yeah, thank you so much. I know you guys trust us a lot, and you guys believe in us, and we'll definitely be what we are. We are known as a conservative organization. Lalit Agarwal is not used to such kind of large decisions and big decisions. Yes, I definitely want myself to change a little bit, change my own thought process, invest in future, think something which is not thought of, and definitely be strategic more and ensure that our future remains visible and future remains much more promising. That's what we are working on. We'll always need your cooperation and your good wishes. Thank you so much. Have a good day. Bye.

Operator

Thank you. On behalf of PhillipCapital India Private Limited, that concludes this conference. Thank you for joining us. You may now disconnect your lines.

Powered by