Good morning and welcome to this presentation of Pexip's fourth quarter results. My name is Trond Johannessen and I'm the CEO. Together with me here in our Pexip studio I have Øystein Hem, our CFO and Åsmund Fodstad, our Chief Revenue Officer. Together we will take you through the highlights of the past quarter and what we are focusing on going forward. The standard disclaimers apply as usual.
First, a few words about Pexip. Pexip was founded in 2011 and currently we operate in 25 countries across the globe. We are a specialist video conferencing and infrastructure company focusing on interoperability and Secure and Custom meetings. We do software only, delivered as a software or as a service. Pexip has unique and established partnerships with the leading companies in our industry. We complement and enhance their solutions and do not directly compete with them. Our customers are mainly large organizations both in the private and public sectors that have complex needs when it comes to video collaboration. The financial performance is strong and has been improving over the last quarters.
Now to the highlights of the quarter. Our annual recurring revenues grew $3.5 million during the quarter and leaves us with an ARR base of $113 million out of Q4.
In Q4 we had particularly strong performance in our Secure and Custom business area. EBITDA came in at NOK 88 million in the quarter and cash flow ended at NOK 21 million. Summing up our financial performance in 2024, we are happy to see that we ended up in the upper range of the outlook we presented at the beginning of the year. On the product side, we have now closed our first sale of our new private AI solution for secure meetings and the partnership with Zoom continues to develop very well with good momentum on the Connect for Zoom product and now the possibility to buy this product through the Zoom Marketplace.
If we look at our Q4 performance in the context of the last 12 months, we see that the positive trend we have seen the last quarters continues. Our total ARR has grown 10% in 2024 and is at an all-time high. The underlying ARR has grown 12%. Our 12-month rolling EBITDA reached NOK 207 million which corresponds to an 18% EBITDA margin and finally our free cash flow the last 12 months was NOK 196 million. We take this performance as evidence that we are operating in attractive markets with relevant products and a strong market position.
Pexip's mission is to make seamless video communication available to all organizations regardless of technology, platforms and security requirements. We have two main solutions. Pexip Secure and Custom Spaces is about privately hosted video meetings that give complete privacy and data control with the desired level of customization. Pexip Connected Spaces is about video meeting interoperability by enabling any meeting room to connect to any meeting platform.
In Pexip, we have three market beliefs based on clear trends. We see that drive the demand for our solutions. One. Some meetings are more private than others. Not all video meetings are the same. There is a growing need for private solutions in addition to platforms like Teams. Two. There is a growing demand for custom workflows. Video is replacing voice and in person meetings across sectors, increasing the demand for tailored solutions. Three. Interoperability is increasingly important. As video use grows, multiple platforms will coexist, making seamless connectivity essential. Now let me elaborate on some of the things we do to drive growth in this market environment.
First, to the belief that privacy really matters. The new AI productivity tools that more and more organizations are starting to use are really great, but they do also come with new challenges within compliance and privacy.
Every video meeting can now become a document and this raises new questions around data control and compliance. Who has access to the document? Where is it stored? When is it deleted? What is the document classification, and based on this we now see an increased awareness in organizations that all video meetings are not the same and must be treated differently.
In real life, you have some meetings in the cafeteria or with the door open, while other meetings require you to close the door, draw the curtains and make sure you are 100% certain about who is listening and what is written in the minutes. The same logic should apply to video meetings. Of course.
Pexip elegantly solves this challenge by introducing an additional meeting platform that can be used alongside Teams and in those situations you want to close the door and have a secure meeting. Our solution includes security features such as tailored user authentication so you know who's in the meeting, clear meeting classification labeling so you know what kind of meeting you're in and complete control over what data is stored and where. The secure meeting can easily be booked through the Outlook Calendar exactly the same way as Teams meetings, and I believe that most large organizations will have more than one video meeting solution in the future and Pexip is very well positioned as the secure meetings alternative.
Now to the second belief. Custom video solutions are growing and AI functionality is a key requirement in many workflows. Pexip's new private AI for secure meetings was launched in November and this solution is developed as a response to requests from various security conscious organizations that would like to use AI tools but with complete control over where the data goes. Pexip Private AI is built on NVIDIA AI models and can be hosted in the private deployment with complete data control.
Neither Pexip nor NVIDIA will have access to any data. In addition, this solution allows for customer specific language libraries for more accurate results. The first use case is around captioning or speech to text and translated speech to text and I'm happy to announce that we now have closed our first major sale of this solution to a large healthcare provider.
The third belief is that interoperability continues to be a key requirement from all users of video meetings and it's now clear that there will be more than one meeting platform in the market going forward and end users have a clear expectation that seamless interoperability is a must have. With Pexip's unique technology and industry partnerships we have a market leading position in this field. The new solutions for Zoom Rooms and Teams Rooms are unique to Pexip and are evidence of the leading position we have.
One example of a very successful product in Connected Spaces is the new Connect for Zoom Rooms solution where we see a very positive market response. The solution is now also available for purchase directly through the Zoom Marketplace and we have received the first orders from Zoom in January. This is a new and very efficient channel for Pexip that broadens our market reach substantially and gives Zoom a strong incentive to market the Pexip product. Now let me leave it to Åsmund to take you through a deeper sales update.
Thank you, Trond. Good morning everyone.
Let's go through the sales updates, so we are reporting another strong quarter for Pexip in Secure and Custom with a $3.9 million ARR growth to $44.9 million which is a 24% growth year- over- year and I'm excited to share some of the customer wins that made that possible.
Let's review the key wins from Q4 in our key markets. In justice, in 2024 we had five new justice wins and started 2025 with another major victory. Pexip is unique within the justice segment and is now being utilized by some of the largest and most complex justice systems in the world. In defense, in 2024 we experienced a 70% ARR growth and we are proud to serve several of the largest and most important defense forces and alliances worldwide who rely on Pexip's secure technology every day, and in healthcare. Pexip continued to achieve success in this segment throughout 2024. Today we support the world's largest telemedicine providers with our technology. Let's take a closer look at some of the key wins in these areas from Q4.
With Ontario Ministry of Justice they have now expanded their deployment with the Pexip technology, replacing Cisco for both secure meetings and dedicated courtroom solutions. Pexip stands out by offering a customized integrated workflow experience that is unique to a justice system. The advantages of Pexip's technology have made it the preferred solution in courtrooms and ministries of justice around the world. It's a great win for Pexip. For Defense, another major defense organization has chosen the Pexip technology, again replacing Cisco for secure meetings and in field solutions. For a defense organization, an on-premises solution is of course critical. They need complete control over the entire system where authentication and access control are expanded. Extremely important. This ensures that the right individuals are in the right meetings at the right time. And again, Pexip's solution is second to none in this field.
For AI Trond made a very valuable point regarding our first large private AI use case with one of the world's largest healthcare organizations, but I would like to add a few additional points. Not only does these customers need to keep their AI data private, but they also have health-specific jargon and abbreviations to consider. Pexip allows this customer to build and develop their own language model completely owned and controlled by them in their own defined secure environment. This marks our first major win with our partnership with NVIDIA for Pexip Private AI.
For Connected Spaces. We deliver a flat quarter ending the year at $66.4 million which represent a 5% growth year over year. Pexip continues to see strong momentum with both our Microsoft and Zoom partnerships and I'm excited to share two very large Fortune 500 customer wins that validates our competitive advantage in this space. Pexip seems to be currently very popular within Fortune 500 and especially in bank finance. Some of you might recall our win with HSBC from Q3 with exactly Connect for Zoom Rooms products. But jokes aside, with these customers also from the financial industry we are offering the same value proposition any to any connectivity. Connect for Zoom Rooms is very successful in the market and Connect for Teams Rooms which was launched just in November. We have experienced immediate success with increasing number of native rooms in the market.
We expect the momentum to continue the growth in Connected Spaces. So to summarize, Pexip had another strong quarter and a strong year in both Secure and Custom and Connected Spaces, and I'm confident that the success in both areas will continue in 2025, and with that I will hand it to Øystein for the financial details.
Thank you Åsmund.
Starting with the development in annual recurring revenues, we grew the ARR base with $3.5 million in Q4 and we closed the quarter at $113.1 million. With this we're at 10% growth in ARR year- on- year in line with our mid term growth ambitions and at the top of the initial 2024 outlook. The revenue base is approximately 60% Connected Spaces and 40% Secure and Custom. The geo mix is stable with 50% of revenues in Europe, 40% in the U.S. and remaining in Asia Pacific.
Looking closer at the quarterly development in Q4, Connected Spaces and Legacy combined was pretty flat with a slight decline of $0.4 million. Given the enterprise market we serve, we attribute this to normal quarterly variations. Last quarter in Q3 we had a year on year increase in new sales in Connected Spaces of $2.6 million. This quarter we have a year- on- year decrease of $1.8 million. Zooming out across the last year, we have an annual growth rate of 5%. The net retention rate in this quarter was similar to previous quarters at 96%. Secure and Custom on the other hand had a very strong quarter growing $3.9 million which is close to 10% growth. In Q4 alone, this took the annual growth rate to 24%.
The growth is a combination of both stronger new sales and stronger upsells across a number of accounts and this led to the quarterly net retention rate being at 106%, significantly up compared to previous quarters.
In terms of our P&L, revenues continue to grow and in Q4 they were NOK 333 million , up 17% compared to Q4 of last year. We continue to have strong revenue growth on software as a service with 23%. We also had 12% revenue growth on software. EBITDA is up NOK 29 million to 27% EBITDA margin, which is a 49% increase compared to Q4 of last year. Full year revenues grew 13%, somewhat stronger than the ARR growth and EBITDA is up NOK 93 million , improving the margin with seven percentage points to 18%.
This means that for 2024 as a whole, we converted 74% of the increased revenues into increased EBITDA, which is a result we're quite happy with. This result is a combination of increased revenues and improved gross margin as well as good cost control.
On the topic of costs, we did see a cost increase in Q4. The main driver behind this is the end of year bonus calculations as we finish 2024 well above our internal targets that we set at the end of 2023. This has a true up effect in Q4. We expect to be back to normal levels from Q1. This from both not having that end of year effect and from having higher internal targets reflecting the step up in performance that we have seen in the last year. We also capitalized less in Q4 than in previous quarters which has an impact on reported costs. Looking at other OPEX, it is up NOK 4.4 million compared to last year, but within normal fluctuations for 2024 as a whole, other OPEX is down NOK 7 million compared to 2023.
Looking at cash flow, Q4 had a free cash flow of NOK 21 million. We reclassified our holdings in money market funds from cash equivalents to financial investments. However, we will continue to include those holdings here as we consider them short-term cash placements in the same way as cash. As we hold in the bank account, operating cash flow is slightly down compared to Q4 of last year as we saw a significant buildup of trade receivables which sets us up for a good cash flow development for the first part of 2025. For Q4 we also had a positive impact of exchange rates resulting in our cash position closing at NOK 628 million, up NOK 105 million from the end of 2023. Taking into account the dividend that was paid in 2024, we had a net growth in cash of NOK 217 million for the year.
To summarize the main points for the quarter, revenues are up 47 million NOK or 17% compared to Q4 of last year and EBITDA, excluding other gains losses, is up NOK 29 million . Looking below EBITDA, we did have a NOK 3 million impairment of a lease contract as we have now completed our U.K. office move. The positive NOK 20 million on net financials is from a combination of exchange gains as well as received interest on cash holdings. The net result is a profit before tax of NOK 82 million , up 127 million compared to last year. Looking at the full year, the picture is similar. Revenues are up 13% and adjusted EBITDA margin is up to 18%. Profit before tax is at NOK 164 million , up 228 million year on year. With that I give the word back to Trond.
Thank you, Øystein.
As described earlier. We maintain a positive market outlook based on the key trends we see in our markets and the unique technology, that strong market position and solid industry partnerships we have.
Our current expectation is that we will end Q1 with an ARR in the range of $114 million-$117 million. This is compared to the $113 million we had leaving Q4. Our 2024 to 2025 targets of consistently delivering above 10% ARR growth and above 20% EBITDA margin remain in place. We reached the ARR growth target already in 2024 and we came quite close on EBITDA margin. So we are ahead of the original plan.
That's why we longer term introduce now an ambition to deliver Rule of 40 performance across ARR growth and EBITDA margin.
Now, to capital distribution, at our Q3 presentation in 2023, we introduced a dividend policy of 50%-100% of free cash flow for the fiscal year 2023. We paid out NOK 0.6 under this policy as ordinary dividend and an additional NOK 0.5 as an extraordinary dividend. Total dividend was then NOK 1.1 per share. For fiscal year 2024, we recommend an ordinary dividend of NOK 2 per share plus an extraordinary dividend of NOK 0.5 per share, and this brings the total dividend to NOK 2.5 per share. This is of course subject to AGM approval in April, but we do expect that it will be paid in May. We believe that even with this dividend, the company maintains a solid financial position and the ability to go after both short term and long term growth opportunities.
Finally, before we go to Q and A, the annual report will be available on March 27, the Annual General Meeting will be on April 25th and Q1 will be presented on May 7th. So I guess Q and A. Welcome back gentlemen.
Thank you to.
Welcome to the Q and A. We'll start as usual with the analyst questions. Øystein, I see you in the VMR.
Good morning. Thank you very much for taking my question. I wanted to follow up a bit on Connected Spaces growth. There was lower this quarter. Can you give some more flavor behind that and how you see that developing into 2025?
Sure. As I touched on in the presentation as well, from our perspective, we do see that the main difference is in the new sales, which was very strong in Q3, and then some of those deals that closed in Q3 will then not close in Q4. So we attribute that more to seasonality, just normal variations. I think what we see in Connected Spaces is that especially with the Connect for Zoom product, we've now seen two quarters in a row with very strong momentum and also Connect for MTR. So the Teams Rooms.
Now with also the first really major win there. So I feel in Connected Spaces in terms of new products, we have a very strong starting point going into 2025.
Good to hear. And also you have the partnership with Poly and given kind of the growth that you're.
Showing here in Q4, is it safe to assume that you haven't really started to see the big benefits from that partnership yet, and that is still ahead of us. Can you give some comment on that?
Do you still think that would be a good contributor to you in terms of AR growth in that segment?
So in Connected Spaces and for that matter in Secure and Custom, we have seen a very positive impact of the Poly partnership. So over the last one and a half years since we launched that cooperation, that's been an important contributor to our growth. We expect that to continue into 2025, perhaps even more on Secure and Custom than on Connected Spaces going forward, but up until this point really on both areas.
Okay, thank you very much and congrats on the strong results.
Thank you.
Jørgen from Pareto, do you have any questions for us?
Yes, hello guys. Thank you so much for the presentation. I didn't have time to watch the beginning. Unfortunately quite a lot happening today. So please excuse me if some of these questions have been asked.
But could you please give me some more color on the COGS development that was down despite what you said to be higher activity? So should we see this as a meaningful long term?
Incentive or is this more transitory effect?
We're super happy with the development of our operations team this year. Despite 40% year-on-year traffic growth, the number of minutes that we produce is up 40%, the cost is stable and even slightly decline which is to a large extent from really good just efficiency work across a number of parameters over time. However, we do expect to have a gross margin of around 90% so that we do expect that revenue growth on especially our as a service offering will over time drive growth also on our compute cost. So far the operations team has proved us wrong and has been able to keep cost stable despite the strong growth in traffic.
Okay, great. And then on the long-term ambition Rule of 40, could you just give a bit of flavor on? Is this mostly a reflection of the fact that you expect margins to come up and that growth should stay around the 10% level or is it more of a balance where you expect growth also could potentially come up?
In two, three years?
I think it's going to be a more balanced picture where growth is of course driving profitability to a large extent with the business model we have. So we think this will be a balance. And.
That's kind of also why, I guess, we introduced Rule of 40 instead of guiding specifically on the two different parameters that go in that. There is a certain flexibility also in how we operate that will make it possible to steer a bit depending on how the markets do develop. But the way it looks right now, we think the main contributor will be growth.
Great, thanks so much. And finally, I have to ask in relation to the dividend, of course, good to see some extraordinary dividend. But still.
I have to admit that I had hoped for more. Can you say something about what you do. Do you have any new ventures or anything you wish to invest in, you know, to keep that much cash on the balance sheet or how should we think about that going forward?
It's an element of maintaining a solid financial position, but also maintaining the strategic flexibility to be able to act on opportunities that do come up in the market, and clearly we operate in very interesting markets. There are lots of things happening in the whole, both in the secure area and in the connected area, so we think it would be, we think it's wise to maintain that flexibility, at least for a period going forward.
Okay, thank you so much.
Thank you. Then we will move on to Oliver Pisani from Carnegie. Oliver, can you hear us?
Yes, good morning, can you hear me?
Yes, we do.
All right. A lot happening here as well. No, I just wanted to ask you about this new target as well, the long term target. What do you think long term, what does long term mean to you versus sort of midterm? Is this sort of three year target, the ten year target or how do you think about that?
To some extent we have set out long term to not have to be that specific in terms of when will we reach that level. I do think that with the current trajectory that we have on growth, you don't need to sort of have a very long term perspective in order to get to say, sort of keep current growth rates and then reach a 30% EBITDA margin. Three, four years is probably a good outlook. But also in a three, four-year period in technology, we don't have full visibility of what's ahead. But with the current outlook that we see, we think that that's an achievable ambition for us in at least foreseeable future.
Yeah, that's very helpful. And I mean, on the FTE side, you continue to.
Downsize a bit. How do you think about the potential for that development to continue going into 2025?
We do think that we will be quite stable on number of employees. We are strategically doing some strategic hires in places where we see that there is a need to either increase capacity or competence, and we're reducing in other areas. So I think this balance will take us towards a relatively stable development in the number of employees.
All right, very clear. I think those were the key questions for me. Thank you and congrats for the good result. Thank you.
Thank you.
Thank you, Oliver. We've also received a few questions on email that I will cover.
Thank you.
I'll give this to you, Åsmund. The APAC region saw a good revenue increase from 2023- 2024, reversing the decline from 2022- 2023. What's the outlook in APAC for the coming years?
So good to see that the APAC is coming back strong. I think in general, without having an exact percentage targets, this is the level that Asia Pacific should be at. So it's good to be back. It's coming down to actually our focus in some key regions, especially Japan, the Singapore region and then nearby countries and then Australia, New Zealand, which have good traction again both in Connected Spaces and Secure and Custom . So the same thing that we see globally, but again to the level that we would like it to be at. So yes, to be continued.
And lastly, how does President Donald Trump's mandate for federal employees to return to office full time affect your business model? Do you see any risks around it?
I think it's already reflected in our Q1 short-term forecast. We have sort of taken into account that there are certain delays taking place in the buying processes in the public sector in the U.S. as 2.3 million people or something like that are being asked to sort of hand in their resignations. That naturally impacts certain processes. We think that's going to be short-term for our business and that we will be returning to normal sort of buying processes very quickly. But it's reflected already in the Q1 short-term forecast that there could be certain delays there, but we currently don't see any major impact. But it's kind of just a cautionary comment from our side, timing maybe more than anything else.
To add some flavor to that, we believe that a return to office mandate, so being in the office really plays to Pexip's strength, especially in the U.S. A key use case for us is to bring the office room video equipment into video meeting rooms also in the public sector. There having people in the office is actually essential for us to play a role. We believe that more people in the office is a positive contributor to Pexip's growth within the video space.
Those are the questions that we have received. So with that, we'll wrap up the Q and A. Thank you for listening and see you next quarter.
Thank you.