Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Stefan Pettersson, Head of Investor Relations. Please go ahead.
Thank you, Sandra. Good morning, everyone, and welcome to Fingerprint Cards Earnings Call, following the release of our Q2 report this morning. We'll begin by a presentation of the report by our CEO, Adam Philpott, and thereafter by our CFO, Fredrik Hedlund. If you're following the conference call on the web, you can post questions throughout the call. With that, let me now hand over to our CEO, Adam Philpott.
Thank you very much, Stefan. Good morning, good morning, everyone. Welcome to the Q2 earnings call. I'm joined by our CFO, Fredrik Hedlund today. Let's move straight into the agenda. A few things we're gonna be sharing this morning before we take questions from you. We'll start with executive summary, with some highlights from what's been going on in the business over the Q2 period. From there, we'll update you on the progress. Many of you have been following the transformation plan that we've been going through. We'll update you on the progress and the performance related to that plan throughout the call. Then we'll come on to some key facts and figures, along with product line updates from Q2. Finally, then coming to Q&A.
So, in terms of the executive summary, in terms of the highlights from the quarter, a few things that we wanna call out. Firstly, really positive to see growth in our core business, 10.5% growth in the core business. That's the business that we're focused on as we wind down the mobile business. So really pleased to see nice double-digit growth in our core business. Particularly impressive, given the backdrop of a massive transformation, huge transformation we're taking the company through. So to be able to maintain that business whilst going through that, really positive. In line with our expectations, it's aligned to market growth rates, so very, very pleased with that. Of course, we saw a total top line reduction of 45%, absolutely expected. We're winding down the mobile business. That's a big revenue line.
We're winding that down due to its poor profitability, and so again, that's also in line with expectations. We've previously committed to winding that business down by the end of the year, and so I think that's, that's tracking exactly as expected also. So positive news in the core revenue line there for Q2. At the same time, I mentioned a massive amount of change as part of the transformation plan that we're gonna spend a lot of time on, on the call today. A huge amount of cost takeout. A big, big part of the cost takeout is, of course, people. And so really focusing on reducing headcount has been a primary focus. We'll spend a little more time on that later, too.
Focusing on headcount is really a lead indicator. We've seen OpEx come down, but we'll see more of that come down, as we see the costs come out from that, from the reduction in headcount, too. So also really impressive as we rightsize the business and get the cost model into the right place with a focus, of course, on the headcount. So great work done in Q2 in order to rightsize that, also. All of those things then leading to a significant reduction in our cash burn. So again, showing greater financial control, increased operational efficiency as we improve, as we reduce our cash burn and move the company into a much more positive cash position also. So very pleased with that.
Improved by SEK 42 million, the reduced the cash burn by that amount, which was, which was excellent for us, to go and, to go and do. There was an anomaly, as you do a compare with Q2 2023, you'll see a slightly anomalous number there. That was driven by an SEK 80 million inventory reduction. So as you think about backing that out, it gives you probably a more fair compare there, too. So that was quite an anomalous result, as we compare last year, and you can see some details in there, too. In terms of gross margin, there was... As we tidy the business up and drive some of this transformation, you'll see me wash out certain things.
Massive depreciation of capitalized R&D, that's a non-cash item, so it doesn't affect cash. But so as you can see, as you back that back in, actually, the right compare for our gross margin was actually 25.4 versus 19.7 in the previous year. So again, you know, lots of things going on as we tidy the business up and as we transform, but as you account for those, really positive signs in terms of how the business is running and the things that we're doing to transform and the direction of travel. Of course, this is a massive transformation, so I don't just wanna grandstand on these really strong results. I also wanna share that we'll continue to see volatility.
As we go through this phase of stability, we're gonna see volatility in the business as we implement the transformation plan, and that's something we'll just manage as we go through each quarter. Let's move forward. I wanna just remind you all of the transformation plan. We're not gonna focus on every item today. We're gonna focus on really four items in the transformation plan. We'll talk about the portfolio refresh, we'll talk about cost optimization, we'll talk about how we're strengthening the balance sheet, and we'll be talking about strategy, too. Strategy, a really important one. We've just hired a new Chief Strategy and Technology Officer. A really important move for us to look at how we expand the markets that the company is in. And we're also gonna talk today about moving from stability to growth.
We've been doing a lot of work on cost optimization, and that's really important to get the foundation of the company right. But of course, there's also an important aspect of how we're gonna drive growth. Growth in the core markets that we're in, but also expanding into new markets. So we'll spend time on those things today, too. Let's go to the next slide, and let's start with that stability to growth piece. I think that's a really important conversation for us to now have as we wash some of those challenges out of our balance sheet and out of the system. One thing I will say is this doesn't mean that we're now stable, and we're now flipping to accelerating growth.
What it does mean is that we're probably midway through that stability phase now. There's still work to do to tidy the business up and get it into a very strong platform, and that's what we're doing. That's what we've publicly committed to as well. But we are then starting to think about, you know, how are we gonna drive that future growth, both in the core markets and in new software markets. Also, make sure that as we stabilize, we've got those ingredients baked into the company to be able to go and do that. The other thing I would say is, it's about our focus on continuing to be a value player, best in class, both in our core business and in new markets. That's one thing I've seen consistently since I've joined the company, is really valued as a best-in-class product.
High quality, very efficient, high-performing, product. That's what we wanna continue to focus on. And so as a value player, there's really good opportunities in our core markets. We're in the payment market. We're gonna stay in that market. We see a real opportunity there, for that market to take off. We've invested a lot in that market. We can also see the ecosystem, our partners, still investing a huge amount in that market to make it ready for prime time. And so we see a lot of growth ahead, in payment. On the access side, similarly, smaller companies, need our support, need great products there, too, so we've got a lot more room to run in access. We've talked about scaling through the channel in the past, and that's something you'll see us start to do in the second half of this year.
So some good opportunities as a value player there. And then finally, PC, the bigger segment that we're in, on a project-by-project basis, as we get into new models, again, we see an opportunity to be a value player there, too, working with our large customers in that space. And so, good opportunity to grow in core, but also a good opportunity to diversify into new markets, and I'll talk about strategy a little bit later. As we think about how we balance across the portfolio, I think about hardware and software, and we've got real strength in our ASICs team. Our Algo team can span both hardware and software, helping us move into new markets, and then we're also bringing new skills in for software as well.
So it's really about executing the strategy work, the external strategy work we did in Q1, bringing a new Chief Strategy and Technology Officer in, who starts actually on Monday, to help us go and execute, and make sure that we're leveraging what we're great at with our existing core team, but also getting into new markets. Let's talk a little bit about the second element of the transformation plan, which is, of course, our portfolio refresh. So, you know, on the last earnings call, we talked about winding down mobile graciously. We entered into a partnership there with Egis in Taiwan to help us also do that and support the customers who had previously committed to us, and that we committed to, to make that a very graceful wind down. That's proceeding very, very well.
We're pleased with that, how that's going. But of course, we continue to review our business in this way. We review all of the projects that we work on across our core business, and also, of course, in new business, to think about what's the right way to invest. Do they meet our ROIC requirements to make sure that it's greater hurdle rate than our cost of capital? So very, very much a rigorous process implemented by Fredrik, our CFO, to ensure that we're making smart decisions. And then from there, to look at, well, how do we invest in these things? Are these things that we want to invest in? Are they build or buy opportunities for us, or are they partner opportunities?
So we think about all of the projects we work on in that way, and all of the businesses that we're in are by and large, project businesses as well. We've applied that to mobile. We apply that to our core business. We apply that to our new business, and we'll continue to do that as we're smart with the funds that we receive and how we think about the returns that we're gonna get, from them as a, as a value player. Let's move to the third box and talk a little bit about cost optimization as well.
I touched on this a little bit, in some of the headlines, but we and like I said, as we focus, continue to focus dynamically and in an agile way on our cost base, headcount is a really important area for us to look at, and that's what we've done in the past. We've done a really good job. We were very public about what we were doing with regards to, to headcount. Headcount is about two-thirds, about 70% of our total cost. And as you can see, from Q1 to Q2, we've been able to bring headcount down by 31%, and that's on top of the earlier phases that we announced as well. So really pleased with the results there.
Of course, that's a really challenging thing to do, but now we end up with a much more agile team, fewer layers between them, less management structure so that we can really focus on being an agile start up type of company, with the resources that we have. It's also a lead indicator. We've seen good OpEx reductions, but we'll see more coming as a result as the headcount moves out of the company, we'll see more impact there, too, and that then flows on to our free cash flow. As you can see, we've massively reduced the cash burn there, SEK 42 million reduction in cash burn. So again, very pleased with the direction of travel, but Rome wasn't built in a day. Still a long way to go in the transformation.
It doesn't happen overnight, but pleased with the direction of travel so far. And then the third pillar of the transformation plan was about strengthening the balance sheet. As you will all know very, very well, we did a rights issue that is nearing completion. That involves an early redemption of the convertible bonds, which then reduces further dilution for the shareholders, of course. There's a slightly delayed settlement in that due to FDI regulation before the convertible bond is paid, but we feel we're nearing conclusion across that rights issue, of course, as well.
This is part of stability, getting in place the right foundation in the balance sheet for the company, to become stable, to give us more financial flexibility, to put our shareholders on a level playing field, and of course, to reduce the debt overhang. Pleased with the progress also in that pillar of the transformation plan. Let's go now to the fourth pillar I wanna touch on, which is related to our strategy. We did some great work in, I think it was Q1, where we got an external party in to help us look at our strategy, to revitalize it and to move it forward. We're a highly experienced, highly successful biometrics player.
We've operated at huge scale, so the way we wanna think about our strategy was always: how do we take what we're great at? And it's not just what great products we have, it's what great people we have, what supply chain we have, what partners we have, what markets we're in, what, the market more broadly that we serve. So we did some great work on strategy in Q1 to reassess the problems that we're solving and that we have credibility to address. And this is also about how we leverage biometrics into the broader identity market. Biometrics is a smaller part of the market. We see identity as a much bigger part, and the two are very, very related, and we have a right to play in the bigger market.
So we wanted to think about how can we leverage what we're great at, and how can we explore a bigger market and solve some bigger problems or some other problems that, that still haven't been solved. And as I think about that, passwords are very much at the core of that. Passwords are really what biometrics seeks to solve, whether it's passcodes, passwords, or anything else, that's what biometrics seeks to solve. By instead of saying, "This is a string of things I know," you're saying, "This is something I am." Passwords are still the primary means of identifying and authenticating, and they were established a long time ago where we needed few passwords, we had few internet services, and they were a low-cost means of doing so.
But the challenge remains today, they are still primary in a time where the world is significantly more complex, the digital world. So the user experience is poor, the number of passwords we need. They're equally the primary source of breaches, that there's a highly complex industry that's grown up around passwords to try and solve this poor UX and this breach issue, and so they're no longer secure, they're no longer easy to use, and they're no longer cost-effective, so it's not working. At the same time, the paramount means of securing organizations today is Zero Trust. That is a contemporary framework, it's ubiquitous. Everybody in the enterprise world has a Zero Trust strategy or Zero Trust framework being applied. But Zero Trust is based on continuous identification, and today, as I've said, identification is based upon passwords, so it's fundamentally flawed.
It's a house built on sand, and so our opportunity is to participate in what's happening, how organizations are securing themselves by removing their dependence on very flawed, very poor user experience passwords, by bringing other means to bear. That's our opportunity. As a biometric company, with a great track record, we feel we have a right to play there, and that's exactly the market that we're gonna be going after. Let's talk a little bit then about how we're going to do that. Let's talk a bit about the approach we're going to take. We have a new CSTO joining us. He was hired specifically to help us in this errand. I wanted to be a little clearer about the direction of travel. Of course, when David joins us, he'll really bring this together and give even more clarity.
But really, only you can think about it in a couple of ways. Let me talk about those circles on the outside, first of all. Those things are the inputs and interconnects that we play a role in. And you can see we already play a role in some of them. We already play a role in modality. So I think of that as business as usual, the things that we're already great at, whether it's our products or whether it's the talent and skills that we have in our organization, we're very strong at biometric modality, and that's an important part of this overall system, of this overall solution, and will continue to be. So there's some great things that we can do there to ensure that people can use biometrics to replace passwords, to connect to the digital services that they're seeking.
But it's not only our modalities, it's also about engaging in partnerships with other parties, depending on the technology people have access to. So there's a great opportunity for us to partner in this space, too. Another interconnect is FIDO. Using FIDO tokens, for example, is a way of replacing passwords. We already have great partnerships there, people using our technology. We see growth there, and that's a market, as I said earlier, we'll continue to be committed to in what we do as a company. We're involved in passwordless multi-factor authentication. We have a legacy, a historical mobile business, we have a PC business, but not only in products, we have experience in that in terms of how we can leverage and integrate those things as part of a passwordless authentication system.
And then there are some new areas that we can go into as well, engaging with enterprise IT stacks, such as their single sign-on systems. That's a new opportunity for us. Passwordless login, that may be something we have skills in, it may be a new area. So some new things we can go into there as it relates to the interconnect. But at the core of this is the engine, how these things tie together, how we process them, that's a new area for us. It's software-based. It brings all of those means of authentication together, but it also augments them using things like a digital exhaust, you know, people's data, and how that can also complement an identity decision. Using AI, we use AI today in some of our products to make them more efficient.
I think there's a lot more we can do with AI, as it relates to, improving efficiency, risk scoring, continuous improvement, threat mitigation, et cetera. We have experience in anti-deepfake today, the team in the Iris business, for example, and on our fingerprint business, have been doing anti-spoofing for some time and moving into anti-deepfake as well. So some, again, some core capabilities that we can bring, but reimagine them, in a very new way as we help companies remove passwords and replace them with biometric and other means of identification. So that's the, that's the direction we're going in. And you can see on the right, the reason we're going in that direction is we're in 20% of the market today. We want to get access to 80% of the market. There are other competitors in there.
It's not, it's not a market just waiting for someone to arrive, but we feel we have a right to play there, and we're very excited about starting to move now in that direction. So that's a little bit on the overall transformation plan, the status of where we're at with different elements of that plan. Let me move now into a bit more data. I'm gonna share some views on how we performed across our lines of business, across the product groups for Q2, and then I'm gonna hand to Fredrik to talk a little bit more about some of the results as well before we close for questions. So in terms of the performance in Q2, I talked about the 10.5% growth in the core business.
That's the business we're really focused on. Of course, we saw total top-line reduction as we exit the mobile business. We've been very open about what we're doing there, and that's exactly what we expected to see, and actually, we're very pleased with those results because that's moving in the right direction. That's a low-margin business. As we go through line by line, good to see continued growth in PC, slightly lower than the growth we saw in Q1, but still nice to see. In terms of that growth, that's about in line with expectation. Volume grew by about 1% in Q2. So if we pegged to that, we feel pretty good about holding or slightly growing share in that space. But not only that, we're relatively new in the PC business.
There's quite long cycles, and we've only been in it for a few years. So what we're also focused on is continually getting into new models. I talked about how we allocate capital, the cost of capital, and how we select which projects we engage in. We're very focused on using that as we look at the projects that we get involved in with our PC customers and continuing to stay engaged to make sure we're very active with our customers, we're innovating with them, and of course, we continue to bring our best-in-class value for them. So we're making good progress with a number of clients on getting into new models.
At the same time, as we listen to our customers, they're asking us to have alternative supply chains, international supply chains outside of China, whether that's for political reasons or whether that is for disaster recovery. Having alternative supply chains is something we've been investing in now for PC also. So pleased about holding the penetration rate. One word of caution I will offer is that we are seeing pressure in the PC business for PC companies looking at just using face instead of having face and fingerprint sensors. The reason they're doing that, of course, is they need a camera on most laptops anyway for video calls, et cetera, and so adding an additional means of authentication when they can already do it through the camera adds cost.
We haven't seen massive pressure, but we are seeing some pressure from the face modality. To counter that at the same time, interestingly, Apple in their new iPad, in the iPad Air, have reintroduced Touch ID. So quite interesting to see some of those dynamics. It's not under display, it's capacitive, so interesting to see Apple reintroducing that, too. So some really interesting battles going on there between the face modality and the finger modality. I'll come back to face in just a moment. On the access side, really strong growth on access. Logical access was a particular highlight, as we think about the different types of segment within the access market. But at the same time, we saw a very broad range of demand. In the access market, very different to PC.
Both are project driven, but PC is big projects with a few customers. Access is many projects, smaller projects with many customers. And so we saw demand across a lot of different sectors there. EVs, electric vehicles, was a particular stand out, not automobiles. Our focus on automobiles is through Iris, but really interesting to see lots of different business coming there. So still see a great opportunity and a long way to run in the access market. I've talked a lot about channel since I've joined, and we've got some channel-focused products coming to market very soon, and that's how we're gonna drive scale into this market. So really nice to see that. We'll talk more about that in due course, in the access segment.
And of course, we've got, Iris is still, a future bet that we have, that we've invested in. Primary focus on that today is DMS for driver monitoring systems. Why? Because that's where there's capable hardware. You know, we have to be able to—if we're gonna use Iris, we have to be, have a capable signal, and therefore, we have to go with where the hardware is. That, that basically defines where, the, the attack surface, if you like, the market opportunity is. What's very interesting in Iris is that we're now seeing hardware costs coming down, which start to open up, where those cameras are being, invested in, what platforms they're arising on.
And so we're talking to a number of different sectors around what they're seeing with cameras starting to come to fruition and how we can use those as well. I said I'd mention face again, because of the rise of deepfake, the face modality is becoming less secure, but also socially less popular. People don't really like it as much as more discrete means of authentication. And so, of course, we have, you know, one bet in fingerprints, but we see Iris is really a good opportunity for that in the future. Much harder to fake, and so we see a really, really strong opportunity in Iris moving forward as the hardware comes down in cost and becomes more ubiquitous as well. Longer term, but still important for some of the investment cycles we have as an innovative company.
On the payment side, quite a soft quarter on payment. Not a huge amount of business transacted. Of course, you know, we don't, we don't fulfill business directly with banks. You will have seen us make some banking announcements earlier in the year. We fulfill stock, and then it's our partners, our card manufacturers, who then call off that stock to deliver. We're still very much in a pilot phase in this market. We are still very committed to it. We see good opportunity. We, we monitor early indicators. We monitor signs of life in this market that things are starting to take off, and it's not just customers doing pilots, it's people really starting to kick the tires on the technology. So we're seeing a lot of demand coming from LATAM and Middle East and Africa, in particular.
Lots more activity from our partners, both in terms of what they're asking us to do, questions they have as they're starting to really deploy technology. But also a lot of investment coming into the ecosystem or that the ecosystem is pumping in to this market. And a good example of that is POS enrollment. So today, you can enroll your fingerprint on a card, in a sleeve. And you saw Garanti BBVA do that, for example. You can authenticate and enroll your fingerprint through your—now through your mobile phone. So there's suppliers who have apps to be able to do that or embed them in banking apps. And then the third pillar of this is being able to do it on the POS terminal itself.
We're seeing that mature across multiple partners now and suppliers, and of course, we expect that to then roll out to EMVCo in due course, sometime in 2025. So again, continue to see investment coming in, and it's investments to get this market even more ready to underpin capability, to overcome some smaller obstacles and different obstacles so that we can get the mass market rollout. So good to see that our ecosystem is also investing. On our part, a lot of the investment's already done. Of course, you know, we wanna keep that alive, tweak the technology, overcome issues, et cetera, maintain, but we're not - we don't yet need to move to a next gen of technology.
We've put a lot of investment in and feel very ready to be able to deliver a high-quality product to the market. What I will say is our focus is on after a period of turbulence in the company, as we've driven a big transformation, is to get to that stability, to settle things down. So we're spending lots of time with our partners, lots of time with their customers, helping them drive demand, and that's something I've been vocal about since I joined. Finally, just on mobile, the graceful wind down is on track. I call it graceful because it's really important to us to ensure that we help our customers if they've committed to us, and they have commitments to make to their customers.
And so the partnership with Egis is progressing very well. We feel good about that, and our customers are, are continuing to be supported on those products, too. So things moving in the right direction there as we migrate away from that lower margin business, to focus on the value we can offer elsewhere. With that, Fredrik, let me hand over to you, just to talk a little bit about, some of the other key figures for Q2.
Yep. Thank you, Adam. Let's look at a summary of the key results for the second quarter. Let's start with revenue, where Adam mentioned that our core revenue grew by 10.5%. And as you saw on the previous slide, it was mainly driven by our access product. And as also mentioned, we are focused on cash. So we've introduced this notion of adjusted gross margin in the presentation. So you can look at our gross margin, excluding depreciation of capitalized R&D, which is non-cash. And when you look excluding this--look at the gross margin, excluding these non-cash items, actually, our gross margin increased by five points versus last year, which we feel really, really good about.
We are laser focused on reducing our cash burn, and our cash burn reduced by two-thirds versus the first quarter of 2024. Related to our cash burn, our head count was down by a full 31% versus the first quarter of 2024. This is a metric that we track rigorously, because headcount is two-thirds of our OpEx, and it's a core element as part of our transformation plan to make our headcount as efficient as possible. With that, Adam, over to you.
Thank you, Fredrik. Let me just come off mute there. So let me just wrap up, and then we'll go to some Q&A. So, you know, in terms of where we're at as a business, as you all know, we're taking the company through a major transformation. At the same time, we've been able to drive our core revenue increase of 10.5%. As we phase out the mobile business, obviously, top line down 45%, but really pleased that we're on the area that we're focused on. Good to see growth there whilst we're making these changes.
But also, as we look at gross margin, flushing out some of the things in our balance sheet and in the system, to make sure that we really bring that gross margin back up, which was the intent of exiting the mobile business. So some really nice indicators, both on revenue and on gross margin, for Q2. At the same time, of course, we're taking cost out of the business. Great to see that reduction in headcount. Not only that, but enhancing efficiency. Not only did we take that cost out of the business and that headcount out of the business, we actually reduced it slightly further as well. We introduced fractional working, or it's called fractional now. It used to be called part-time working.
So a number of roles where we felt we didn't need full capacity, dial those down a little bit, which led to an even further reduction. As you think about FTEs or full-time equivalents, we've actually driven that down even further than that headcount number might suggest. So really pleased with that, driving more efficiency, focusing the resources on people out there doing, rather than, management structure, far fewer managers. So very pleased about the way we've gone about that, which has then, of course, driven that free cash flow significantly up. So, so pleased about the cost optimization story. As it relates to the balance sheet, obviously, we conducted the rights issue. That's close to closing, including the early redemption of the convertible bonds.
So I think that gets us in a nice position, both for our shareholders and for the balance sheet. We've refreshed the portfolio with the continued migration and wind down of mobile, but we continue to focus using ROIC versus WACC in order to think about each of the projects that we're looking at and how we can add the right value for our customers, whether it's directly or whether it's by looking at how we partner with other organizations in order to offer a greater value to our customers. So that's something we're gonna continue to do, not just for our core business, but of course, also for our new business, as we look at getting into new areas, thinking about, you know, whether we build, buy or partner there also.
I'm really pleased to have our new Chief Technology Officer joining the company, from a software background. He'll be adopting that framework and helping us move into those new areas. That's something we'll continue to update you on as we make progress around that. As we move away from mobile, we consolidate on our core business to drive value there, and we expand the value that we offer in new software segments. So more to come on that, as we continue this expansion of our company and this shifting of our portfolio. With that, let me pause there, and I think we can come to some questions. So, Stefan, let me ask for your help in doing that.
Thank you, Adam. I think we'll begin by taking questions from the phone line. Laurie?
Thank you. As a reminder, to ask a question, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Please stand by while we compile the Q&A roster. We will now take the first question coming from the line of Marcus Almerud from Carnegie. Please go ahead.
Yeah, hi, Marcus at Carnegie. Can you hear me?
Yes, we can hear you, Marcus.
Perfect. Let me start with access. Really nice growth there. What's driving that? Is my first question, and more particularly, is there any growth in China, in door locks part of that, or is it the other parts of the business growing?
Yeah, great question, and great to have you on, Marcus, as always. In terms of the access business, that's really rest of world. There's not China business driving that growth. It's coming from the rest of the world. A key area of growth, and it's actually really pleasing to see this, because I mentioned this, it must have been three quarters ago, maybe two quarters ago, that we saw good potential in logical access. Logical access being where I use biometric tokens, for example, to allow me access to digital applications or services. That's exactly the driver that we're seeing there, too. So really nice to see that logical access delivering the type of benefit we thought it could. It actually ties back to the strategy I talked about also.
We wanna replace passwords. We wanna replace it with something I am. Obviously, logical access is also combined with something I have, normally it's a token. So that's a really big driver of growth, which is great to see. The other thing I would say is that it's a very broad market. There's lots of different opportunities in the access market, which is both a blessing and a curse, because you can be spread really thin as a small team. So one thing that I'm thinking about with our sales organization is how we prioritize, but also how we offload, so to speak, and how we work with partners and a channel to be able to go and help us scale that myriad of opportunities.
So we see a lot to do still in access, and it's actually really exciting.
Does it mean also, and I'll come back to PC, but I've compared, if I compared the two, access is, as you said, smaller orders, smaller customers, does that also mean it's more stable over time, you would think, than PC, which could be a bit lumpy because of the customer profile?
Yeah, it's, it's a really good question. I asked, I asked my team this, a couple of weeks ago as well, because I think it, it's very project driven. All of the businesses we're in are very project driven, so they are all quite volatile. What I'd like to get us to is a place where it, when you operate at a certain level of scale, that volatility smooths out. You have fewer peaks and fewer troughs. I do see the channel as an opportunity for that, because then you're operating at a level of scale where those, you know, the number of deals balances out that volatility in terms of the business profile.
What I would say is, having set up channels in the past, setting up a new channel, we do have channels, of course, but bringing new products and partnering in a different way, probably takes about the same time as a large deal. It probably takes kinda 18-24 months. So that's not gonna happen overnight, but that's absolutely the direction of travel we wanna go in, whereby we do smooth out that volatility. How possible it is? We don't know yet, but that's absolutely an objective, Marcus.
Mm-hmm. And on PC, do you think? Are you at a standstill right now where the industry is kind of choosing between technologies or is there something else going on where you see kind of stability compared to Q1?
Yeah, I think, I mean, Q1 was obviously, you know, like you said, it's a lumpy project business. We're, we're still relatively new in this market, having, you know, won some design wins a while ago and now seeing the fruits of that. So our focus has to be on winning new projects, because we can't forever trade off wins we've already made, because models come and models go, models get end of life. So with PC, our focus is on ensuring that we are, you know, present with those customers, understanding what value they're seeking, making sure that we're playing a role to fulfill their needs, and, and being profitable as we do so. We've had good profit in PC, and that's what we'd like to continue. So I think we will continue to see lumpiness and volatility in the PC business.
There's very few companies, of course, so it's a highly competitive market. There's quite a lot of suppliers there, too, so there's some challenging competitive dynamics. But as I said, our focus is to ensure that we're winning new models. We're actively engaged on a number of clients with new models, but of course, there are cycles that come with that, and you see gaps in between models. So that's the balance that's gonna take time for us to manage, particularly as a newer player.
Mm-hmm. And when you talk about face modality, maybe increasing a bit of competition, does that go for both the enterprise market and the personal computer market?
Sorry, ask me that question one more time.
Yeah. So when you have—you have face, which is coming a little bit more, you say you see a little bit more competition from face-
Oh, I see. Yeah, yeah.
-than you had before.
Yeah.
If that is both on the enterprise market and on the consumer market.
Primarily, it's coming from the enterprise market, because that's where, you know, those devices sold to either corporations or individuals who do video calls as their primary means of connection in the modern working environment. But we do see the risk of that trickle down into the consumer devices as well, where there's more price sensitivity, and therefore, if they can have one mechanism for already existing hardware versus two for authentication, then they may do that. But, you know, that battle is far from complete. You know, I don't see face completely overtaking us today, but it's absolutely, no pun intended, something we need to keep our eye on.
Mm-hmm. Mm-hmm. And then I was thinking, when it comes to product portfolio, do you have, do you have the products in place to kind of do the next move that you wanna do? Do you need to increase R&D cost?
Yeah, that's a really good question. So, you know, in terms of that, I talked about the ROIC versus WACC earlier, but that obviously talks about the available capital that we have to deploy. As we think about it, you know, I feel that we've got what we need for our core business. We may need to think differently about our expansion business. You know, we've got our new CSTO coming in to join us. He and I have spent lots of time together thinking about build or buy partner. We feel that we can cover a good level of R&D for build. There may be different options in terms of how we partner that are lower capital options, so I think partner is a good opportunity.
If buy were to be an option, then, of course, that would have to be something we would need to manage in a very, very thoughtful way. So we see we actually see good opportunity with build, with, you know, no- code, low- code, software capabilities today. You know, you can pretty rapidly stand up a minimum viable product, but of course, there are other companies out there who are struggling with the cost of capital, who are looking for new ways to partner and expand as well. So there's some good opportunities out there in the market. So we'll just be thoughtful about those different mechanisms, and what's the right one for us in terms of our available capital, but in terms of those capabilities themselves.
... Okay, and then, and then finally, talking about Zero Trust, and maybe the acknowledgment in the market. So the users of this Zero Trust, which are now using passwords, do you feel there is an acknowledgment of the problem with passwords, or if it's something that needs to be created?
Oh, no.
About that.
No, no, no. Passwords are very well known to be, you know, antiquated. You know, they kind of survived longer than they have for a couple of reasons. One is they were historically cheap, because they were quite easy to do. Although, as I said, and now a whole industry has surrounded it with additional complexity and cost, so that's no longer the case. But also I think, where was I going with that? Yeah, I mean, I just think that the industry absolutely knows that this just, you know, it's kind of the primary gap in the armor, if you like, but they're ready for something to replace it with. What they want, though, is something to come with them is a, with a cost-effective means of doing so.
So that's where we think there's an opportunity to play. There are a number of other companies who have identified this problem, too. I actually think it's really exciting. As I said earlier, everyone is deploying Zero Trust, but Zero Trust is based on identity, and identity is based on passwords. So as we focus on that, I think there's a massive opportunity and, you know, it—I think it's one of those, one of those opportunities which once you see it, it's so clear, it's really exciting. However, you know, the God is in the detail. Executing that is where the real challenge comes in and where the real excitement comes in.
Okay. Okay, perfect. I'll leave it there for now. Thank you very much.
Thank you, Marcus, and I look forward to catching up with you tomorrow.
Yep, thanks. You too.
Thank you. There are no further questions at this time on the phone. Please go ahead with any webcast questions.
All right. Thank you. There is one question on enrollment for biometric payment cards, and the question is, can you not use the mobile phone since this is a trusted device for enrollment, that is?
Yeah. So I mentioned earlier, there are three enrollment mechanisms that we've been pursuing with our ecosystem partners. The easiest to get to was the sleeve, where, you know, there's a hardware sleeve, you put your card in and it has some flashing lights to tell you how many times you need to do it and your success. That's good. However, it involves more hardware, there's environmental issues because there's an additional device, there's cost issues because it that you then have to ship something to a customer or have them come into your branch. So it's not perfect, far from perfect, because it doesn't fit into the existing business process. But that was the easiest one that we delivered first, and actually, that's one that's been used by many customers.
The second one, in terms of easiness, so slightly harder to do than the sleeve, but easier to do than the third one, was around actually app enrollment. So exactly what you're talking about. We don't do this, but we've supported a number of our partners in the ecosystem in helping do this. A number of our partners actually do this today. They have an app using NFC, where you can hold your card against the phone, put your finger on it, and you can see, you know, the enrollment success and how many times you need to put your finger on the sensor. Not only that, we've actually augmented it. So with phones, they have very different NFCs. There's so many different phone models out there.
What we've done, and we have some IP around this, is put in place a kind of paper template that you can ship out as a letter. It's got some inbuilt capability, where you put your card on there, and it makes it easier for you to be able to more readily do some enrollment involving a mobile phone, too. So we're helping with that process. That already exists today, and in future, I see that being embedded actually in the bank's application themselves. So that one already exists. Haven't seen mass market on that one yet. Again, as I said, this market's kind of still maturing. The capabilities are still being built, but those things are absolutely ready for prime time.
And then the third area that's not yet happening in the market that I touched on earlier is on the POS terminal itself. We've now got a number of partners who are able to demonstrate and do that, in a pilot environment. The next is to certify that with EMVCo and move that to a full-blown production capability. So those are the three mechanisms. It allows consumer choice, it allows it to integrate into existing business process, and therefore, make this whole thing easier for customers to consume and experience, and for banks to be able to deliver.
Okay. Thank you, Adam. There's another question on biometric payment cards. If you look at the mobile segment, there are many alternative authentication methods-
Yep.
- such as facial recognition.
Yep.
Then if you look at biometric payment cards, would you say that there are also other competing technologies to the capacitive fingerprint sensor?
I mean, biometric payment cards as a market is yet to take off. The primary vehicle that the partners, the card manufacturers, so these are people who already sell cards, they are now trying to sell biometric payment cards. So we don't see alternatives today through those card manufacturers. Why? Well, because capacitive is very, very durable, very, very easy to use, relatively low cost compared to those other mechanisms. And so because it rides shotgun, it's embedded into the actual card itself as an integrated solution, that's emerged as the primary, you know, means of improving security on the card itself. So I don't see. I'm sure there are corner cases of additional people trying to come into the market and do things, but I think there's quite a good head start on capacitive sensors on biometric cards.
So we feel pretty good about that market. Of course, we're excited for it to take off, and we're impatient for it to take off, but we feel pretty good about our position in it. And we also, the other thing I would say is, you talked about alternatives, you know, on the mobile phone, things like Apple Pay. I think there's a geographical slant here, 'cause in a number of markets, you know, the card is a kind of possession that people have status around. There's a social preference for using card versus mobile phone. I think that's what we're seeing more in the Middle East and Africa, and that's what we're seeing in LATAM as well. So we're really starting to focus in those markets.
That's not to say, of course, we're not focused in Mainland Europe as well, but I think there's good opportunity, and a lot of noise coming out of those markets, demand coming out of those markets.
Okay, thank you. Can you comment on how many more people will have to leave Fingerprint as a result of the cost cuts? And how will you be able to execute on your strategy going forward?
Yeah, yeah. So, so we don't give, we don't give guidance on numbers. You know, we, we've told... We've been very open about the targets we've set on OpEx, and we set a, a, a kind of line in the sand, if you like, on SEK 150 million OpEx. What I would say, though, is, you know, we, we try to have a very dynamic approach to how we manage costs. You know, as the business ebbs and flows, we wanna make sure that we have financial controls in place that make sure that we're well geared to ensure we have the cash we need to invest in R&D and to drive future growth. So, you know, we'll, we'll continue to take a dynamic approach to that.
But as we've previously stated, we're very well on track to meet and exceed those targets that we've set out.
Okay, thank you. And one last question on Iris. If there are any additional comments you can make on the progress in touchless iris recognition?
Sorry, can you say— Oh, progress on iris recognition?
Yes.
Yeah, I think I called it Iris, then. Yeah, so on Iris or touchless, we're making great progress with a number of partners. It's quite a consolidated market, the DMS market. Again, it's an ecosystem. It's not us selling directly to the car manufacturers themselves, but more a case of us embedding with partners in DMS systems. So we're engaged with a number of partners, but primarily one partner that we're focused on. We've done a lot of work on in DMS, we're just coming up to do some more work with them on the next phase of that program as well. Of course, you know, this is long-term investment. Think about investment cycles. In automobile, they're pretty long cycles. We've been in this for a little while.
We feel good about where we are in DMS, and we'll continue to focus on that as a segment for Iris. So the team, Niklas and the team are doing a fantastic job there. At the same time, as I said earlier, we focused on DMS because that's where hardware was capable of delivering iris authentication. Now, we're starting to see the costs really come down in terms of the hardware that's iris capable, and so we're starting to see it's going to appear in new devices. You know, we're talking to PC manufacturers, for example, about what they're seeing. Probably at the higher end of enterprise to begin with, and then trickling down from there, particularly as it relates to the rise of deepfakes, but also people's concern over face recognition technology.
Not just in PCs, we've got our eyes on where else, again, no pun intended. We've got our eyes on where else we'll see that hardware manifest, and as we start to see it come through, we go and engage with those customers to see what role we can play with them as it relates to authentication.
Okay. Thank you, Adam, and let me hand back to you for any closing comments that you may have.
No, so I wanna thank everyone for joining the call. I wanna thank you for, for coming with us on this transformational journey. It is a massive journey. It's a very exciting journey. It's not always a very easy journey. So as I look back at Q2, I'm very pleased with the way that we performed, getting that core business that is getting all of our attention now, continuing to drive double-digit growth there, whilst, whilst managing massive cost takeout program. I think it's just... I'm really pleased with the way the team has performed. I wanna thank our customers for, for coming through this journey with us as well, and I look forward to future calls to update you on the progress we're making. So thank you.
This concludes today's conference call. Thank you for participating. You may now disconnect.