Ladies and gentlemen, my name is Claes Eliasson. I wish to welcome you all to this somewhat unusual way for Volvo to present the quarterly report. Normally we get to meet some of you live, this time we'll do it purely digital. Some things remain the same, though. We will be listening to a presentation by our President and CEO, Martin Lundstedt, followed by a presentation by our CFO, Jan Ytterberg. When done, we will open up the line for a Q&A session. Without further ado, Martin, please go ahead.
Thank you, Claes, for that. Also from my side, you're most welcome to the presentation of the first quarter 2020 for the Volvo Group. As you all can understand, obviously, this presentation will not be like our normal way of doing it. We will start with some of the highlights from quarter one, both when it comes to business and financials, then move into current situation of how the group is handling the COVID-19 pandemic crisis in the current situation, also the actions going forward. It will be lots of focus around our Four Cs, as we call it, colleagues, customers, cash and cost development, and mitigation activities. If we move into quarter one. Quarter one did, with the exception of China, follow our estimates and plan for the different markets, mainly up to mid-March.
The forecasted downturn in North America materialized according to expectations, and we did adjustments according to that as well. Europe also developed mainly according to plan, maybe somewhat more positive, actually. Also, the development of market shares was generally positive. As from mid-March, everything has changed dramatically. If you go to the summary of the quarter, net sales decreased with SEK 16 billion or 15%. Adjusted operating income was SEK 7.8 billion or 7.8% with effects related to the COVID-19 outbreak, in addition to further adjustments of production and activities. Sorry, operating income was SEK 7.1 billion, and operating cash flow was -SEK 4.1 billion. The net financial position remains strong at almost SEK 58 billion. I will come back later on also to some important news that has been announced regarding green transformation and product renewals lately.
The significant impact of COVID-19 started at mid-March with a very quick shutdown of our industrial activities in Europe, followed by North and South America and many other smaller regions. Since then, the majority of our industrial system has been stopped or is still in a stop phase. Regarding the truck deliveries, we have had an impact from COVID-19 outbreak, primarily from mid-March. Supplies were actually secured from China through the quarter despite society shutdown, but supply chains were disrupted when Europe and later on U.S. entered into more lockdowns. The volume deliveries for trucks decreased to 23% and the decline accelerated at the end of the quarter and has continued into April. The expected downturn in North America has also affected the deliveries in the quarter, but that was already planned both for Volvo Trucks and Mack, and adjustments for that were already done to a big extent.
Volumes for construction equipment decreased with 13%, whereof Volvo with 14% and SDLG with 11%. The same trend as we see for trucks in Europe and America is also valid for construction equipment with a certain time lag, whereas China and Korea has picked up to levels comparable with pre-corona outbreak. Given the extreme uncertain situation regarding both short-term supply restrictions in many parts of the world currently, and also the uncertainty about the demand situation, when the gradual return will start, it is not as we see it meaningful to leave any market forecast for 2020 for any region. In addition to previous guidance of declining markets in Europe and North America pre-corona, this situation has been further accelerated due to the high degree of uncertainty as we are into now.
We do see that activity has returned to levels, as I said before, pre-corona in China and also Korea, and also a relatively good activity levels and operations in Japan. For other markets, visibility is still very low, and the impact on demand not possible to assess. We have done this judgment both for trucks and construction equipment, and therefore, we are not leaving any forecast for the total market. Focus will instead be to align our activity levels across the whole company to the gradual return of demand, and we will do that in a step-by-step approach, both when it comes to direct and indirect cost and activities. This slide is more in detail explaining the reason for our current judgment and why leaving a forecast is not meaningful for the time being.
Fleet utilization has dropped dramatically during the last weeks and is continuing on that level also. You can see one example here from Volvo Trucks' European fleet utilization. The main factor for this decrease is related to national restrictions in general, but also in industrial activities as well as transportation, meaning that there is no need or even possibility to run transports on previous levels. The development of the fleet utilization for the coming months and quarters will depend on national plans for opening up different sectors and how gradual step by step this will be. We see that effect also because we have a steeper and more pronounced decrease in countries with more severe shutdowns, such as Southern Europe, for example, in relation to Northern Europe.
In addition, as we see it will also depend on what activity and demand levels the opening up will give when it comes to different sectors. Our current estimate is that the gradual return will be rather slow, and activities in the Volvo Group needs to be structurally adjusted. The effect on the order intake on the right side here, as you can see, has been dramatic and fast. After a somewhat better-than-expected start in January and February, primarily in Europe and international markets, the order intake took a big hit related to the outbreak as from mid-March. The reasons are, you can say threefold. Number one is that new orders have more or less disappeared since customers are waiting for better visibility and understanding of midterm demand on their activities, on their transports, basically.
They are thereby postponing both the replacement and the extensions, which is understandable. Secondly, also, not only that new orders and the new order inflow, but cancellation of firm orders for the same reasons from customers. Thirdly, cancellations of certain stock orders from dealers in markets with standard specifications or long lead times, basically. This pattern has continued also in April. The highest priority is to get an order book with high quality for us, really containing products that customers still want to get delivered. This work is still ongoing, and the refilling of the order book and to what level and speed is currently not able to judge. Together with uncertainty in the fleet utilization going forward means that the Volvo Group, that we have decided to take out forecast for 2020.
As a consequence of the decline in fleet utilization and also vehicles standing completely still, for example, serving automotive industry in Europe or other examples, due to the lower business activity, they are standing still. We do expect service and part sales to be more impacted in the near term. In quarter one, service sales was still at a reasonable level. The most visible negative impact related to COVID-19 was coming from Volvo Construction Equipment and the extensive lockdown in China during big parts of quarter one. For the rest, we did see service activities that held up fairly well, with more visible negative impact as from mid-March. That goes hand in hand with fleet utilization as well. We continue to see the effects of this decreased utilization also in April, as the general activity and transport levels has been severely disrupted.
How it will develop in the coming months is, as a part we have already said also, depending on the gradual opening up of different countries and sectors, and going forward, depending on the demand level of transportation after the acute outbreak phase. Even if we expect a certain uptick for services after the lockdown periods, and when important sectors as automotive gradually opening up, sales will be lower in the foreseeable future and highly linked to the general development of the economic activity in major markets. Further adjustments to the new normal will therefore most likely be necessary, and we are following that very closely. Two days ago, we announced the intention to form a joint venture with Daimler Truck for development and deployment of fuel cells in long-haul transports and other heavy industrial applications.
The setup allows Volvo to lead the transformation of our industry into the carbon dioxide-neutral society and to accomplish the European Green Deal and complement current strategies with battery electric vehicles and other renewable fuels. We are building on a world-leading fuel cell technology for heavy-duty as regards power output and durability, which are two of the main factors, in a 50/50 percent joint venture that will enable then the shift by a quicker time to market, larger combined volumes and a competitive cost, which is super important to compete with current powertrain solutions, mainly diesel, for example, and internal combustion engines. It is also, as we have communicated, a clear signal to other players in society to start investing in other parts of the system, such as infrastructure and supply. The interest after the announcement has been huge and positive.
Very important milestone and landmark moving forward here. Also, during this period, Volvo Trucks introduced a new range of competitive cab-over-engine trucks covering all segments and all markets except North America. Also in this area, reception has been very positive and will serve as an important lever when the markets are coming back. That is also a very important investment for the future. By that, I leave the first part of quarter one reporting and leave it to Jan to pay for the financial metrics.
Thank you, Martin. Some facts around the first quarter. This was supposed to be a quarter where we could show how downturn management looks like at Volvo. We were heading towards an operating margin of close to 10% in a quarter where Europe was in good balance between supply and demand, whereas we cut production and reduced manning in North America in the beginning of the quarter to adjust to low level of demand for 2020. The measures to stop COVID-19 started to affect our Chinese operations in the beginning of the quarter. That had effects, but limited effects on the group, but as from mid-March, all of our main regions and business were affected substantially, both operationally and financially.
Entering a tough time, it's comforting to know that the company was in good shape for its normal downturn, and that we have the toolbox in place for future challenges. The adjusted operating income in the first quarter deteriorated by close to SEK 5.6 billion- SEK 7.1 billion, giving an adjusted operating margin of 7.8%. The main contributors to the SEK 5.6 billion reduction were the lower demand of vehicles and services, more or less across markets and business areas, affecting both the loss of top line and lower capacity utilization in production. These were effects we had as part of a normal downturn, but they turned even more negative as from mid-March.
Despite SDLG being more severely hit by COVID-19 effects in the quarter, sales of SDLG machines decreased less than Volvo branded products, which led to a negative market and product mix effect with more of compact machines in construction equipment. On the positive side, we had some positive effects coming from raw material. These items were the main explanation behind the lower gross income of SEK 5.3 billion. If we're moving further down into the profit and loss to the indirect cost side, we continue to have high activity level in R&D, which increased and paid out expenses by close to SEK 700 million, and capitalization R&D expenses continue to be higher than the amortizations also here in the first quarter, but less positive than we saw in the first quarter last year. On R&D, effects had a limited effect.
Joint venture income was substantially lower than last year, mainly related to lower income from Dongfeng, reflecting the measures of stopping COVID-19 in China, which impacted less towards the end of the quarter, but also related to our Indian joint venture with Eicher, reflecting weak demand in general in India. On the positive side, on the indirect cost side, we had lower selling and administrative expenses of close to 10%, if we adjust for currencies. All in all, currency had a negative impact of some SEK 300 million related then to a revaluation of net payables as the Swedish krona weakened towards the end of the quarter. If we move over to cash and net financial position, first quarter is seasonally weak cash flow quarter, where working capital is being built up off the year end before the strong second quarter from a delivery perspective.
The same trend we're seeing here in 2020 during the first two months, but the strong delivery month of March in the first quarter was a disappointment as business activities came to a halt in major markets, especially Europe. As a consequence, working capital impacted negatively with close to SEK 10 billion in the quarter. Besides working capital, where trade payables and inventory impacted negatively by some SEK 3.5 billion each, the cash flowing industrial operation was negatively affected by high tax payments of some SEK 3 billion, mainly related to the strong results in 2019, where payments in Sweden represented the majority of this. The CapEx of some SEK 2.5 billion, partly being offset by disposal of assets to financial services. All in all, we had a cash outflow in industrial operation of SEK 4.1 billion in the quarter.
The negative cash flow then was reflected in a decrease of our net cash position for industrial operation by some SEK 5 billion from end 2019 to end of this quarter, down to SEK 58 billion. The financial target for industrial operation is to have a net cash position under normal conditions, meaning with normalized working capital. When volume is decreasing, we are paying our suppliers for previous periods of production, but having a reduced cash inflow from customers of present volumes, like we have had here in the first quarter. In a situation like the one we have experienced so far in the second quarter, when the production have been halted in all regions except Asia and sales have been low, the negative cash flow effect from such event will be more substantial than what experienced here in the first quarter.
Our present financial position will act as a shock absorber, giving us the necessary maneuverability and also comfort in how the financial target has been applied and respected. We have been active in the credit market as from mid-March, and that has been to improve our refinancing risks and liquidity for coming quarters. By that, Martin, I leave it back to you.
Thank you, Jan. We will move into the COVID-19 situation and how the company is currently handling that and the actions moving forward. In our continuous planning for the group, we are now region by region, working with a road map in five phases with the linked milestones and activities and responsibilities as you can see here on the screen. The main priority is to work with the health and safety situation in all different phases, together with our leaders, colleagues, and experts to secure, of course, a reinforced situation aligned with regulations and recommendations. That goes across the company in all different regions and countries depending on the situation of the outbreak. This will continue to be the main priority and an absolute prerequisite for the execution of other activities in our way through and to exit the COVID-19 crisis.
When it comes to the business activities, we have paused the initial shock with immediate winding down of industrial activities in all regions now. That has been done in a good order, given the very short notice time that we had. The organization has been doing in that regard, a fantastic job. Since it's not only the group and our internal activities that are affected, but also a lot of links to suppliers and the dealers and other business partners and customers. We are currently now in the stop phase, as we have said, and we have approximately 50% of our employees in some form of temporary layoff programs around the globe. We are now gradually moving into the restart phase in some major regions. In parallel, the work is ongoing to plan for the gradual return and different scenarios for the new normal situation.
This goes, of course, for directly related volume activities in operations, in sales and services, but also into the indirect areas, such as technology, IT, administration, to cope with a good balance and to protect cash flow, financial flexibility. We are very proud to inform that our customer frontline colleagues in repair and maintenance, uptime services, call centers, Volvo Financial Services, parts supply, fleet management, and other customer-critical activities have functioned with small or no disruptions. This is, of course, very important to serve customers since they are serving society with really society-critical activities or transporting necessary goods during this very difficult period. A final comment on this slide, as it illustrates, the current restart phase is still to test that our supply chains can function in a good manner.
As we move further down the road here, moving to the right, it will be more and more a question and a judgment of the demand levels linked to the general economic activity. The scenario planning includes therefore both short-term mitigation activities as well as structural measures to cope with the new normal situation and to find the right balance between revenues and costs, and also investments. If we summarize what we have been concentrating on in March and April to mitigate the severe impact of COVID-19, we have gone through most of it. Of course, health and safety remains and will continue to remain the main priority. We have done immediate reduction of activities and spending to go down to only business-critical activities. We are continuing to have a strong focus on customer uptime, supporting society-critical transport, and infrastructure developments.
We are now continuously adjusting activity levels to the gradual ramp-up and the new normal that will be considerably lower as we judge it now, and structural adjustments will be necessary. The gradual restarts of production is coming from end of April, as we can see here on the next slide. On the right side of this slide, you can see that production is already up and running in China, Korea, and Japan. The main part of our Asian footprint. When it comes to the gradual restart with low pace, now the main focus is on Europe and the Americas as from week 17. Just to clarify, week 17 is the week we are into now, because I know that in some countries, we are not talking about weeks.
Just to be clear, week 17 is this week and the coming weeks after that, so we are talking about end of April and beginning of May here. First out is powertrain, engines, gearboxes, axles. We have, first and foremost, and most importantly, small demand of firm customer orders, primarily related to Penta, buses, and construction equipment, for example, in Asia, and to assure deliveries to customers in those areas, but also then gradually for trucks. We will gradually start our final assembly units for trucks in the coming weeks also to test supply chains and then step by step adjust to actual demand levels. To summarize, our focus is, as I started this presentation, on the Four Cs. It is about colleagues, customers, and business partners. It is about cash and cost.
For colleagues, we are making sure that the restart and gradual return is done with reinforced safety measures and procedures to enable this slow ramp-up. For customers, we are focusing on maintaining good frontline service and in addition to that, to support financial mitigation since we are seeing increased requests for example, lease payment modifications in our financial services operation. For the cash part, we are working with a lot of different activities, and Jan has been into that. Of course, inventories, both on new and used, receivables and collection of that, but also to execute on our payables to pay customers in good order and quickly adjust the CapEx short and midterm. We have a good liquidity and we have committed credit facilities also that has been worked on from treasury with very good progress.
For cost, it is of course a mix of short-term mitigation such as layoff programs and reduction of consultants and salaries, as well as reducing OPEX to business critical activities, also all other type of activities reduced to a minimum. That goes both for the direct and indirect part of the company. Long term, we will structurally adjust to the new normal across the group, including research and development, IT, and other development activities. We will be firm continuing to protect the core R&D in areas where it is important for us to continue to drive the transformation of our industry, particularly into a sustainable transportation system. Finally, I would like to say that Volvo, we are a strong company with very committed colleagues and business partners.
I would like to thank also everyone in the company and also other partners for the great and committed work and loyalty during this unprecedented period. We build on a strong foundation entering into this tough period, not at least when it comes to our product and service portfolio and outstanding relations with customers across the globe. When we eventually get through this crisis, we take confidence in the fact that our customers are active in businesses around the globe that are important to keep society functioning, and those businesses will continue to grow, not at least both when it comes to transportation and infrastructure. That Volvo and our products and services are vital in building sustainable and competitive transport systems and infrastructure for the future. We have an important role to play today and tomorrow.
In the coming quarters, and especially in quarter two and in quarter three, it will be extremely challenging to reduce costs with the same speed and magnitude as revenues are decreasing. It will also, as Jan said, have a big negative impact on cash flow, depending on the balance between the inflow and outflow and how production has started in mainly quarter two here. We will therefore have full focus on our contingency activities and contingency execution during this challenging period. By that, actually, we close the presentation, Claes, and we open up for question and answers.
Let's do that. Thank you very much. Operator, if you would please let the first caller come forward, please.
Thank you. Our first question comes from the line of Hampus Engellau from Handelsbanken. Please go ahead. Your line is now open.
Thank you very much. Three questions from me. Starting off with this gradual ramp-up. I think if you look at China, there was also a similar gradual ramp-up. This was, of course, much different, tougher, I understand that. Given from what you're planning now, would it be possible to kind of quantify in an initial phase what type of a capacity utilization we could be looking at moving into May and second quarter? Second question is on order intake. Of course, remembering the - 1,500 order intake that you had in Europe in Q4 2008. That said, lead times are very long. Could you talk a little bit about how lead times are now following the cancellations and trying for us to grasp how to think about further cancellations given lead times. Last question for me is more on this announcement with Daimler on fuel cells. You exited PowerCell.
What is the main difference between what you're doing with Daimler in terms of what you have with PowerCell? Is it just a volume game or is there difference in technology? Thanks.
Thank you, Hampus, for those questions. To start with China, of course, it's a particular case, as you said, as always, when you've had such a big stop, it was also in China gradual ramp-up. China has come back both when it comes to construction equipment and trucks to, as I said, pre-corona levels. For different reasons, we don't expect the same type of bounce when it comes to Europe and U.S. When it comes to the first question regarding capacity utilization, it is, to be completely transparent, too early to really deem how that will look like. I think you should think about it that when we do the restart now, we primarily restart from low levels to test the supply chain.
When we feel that that is working in the different value chains for different business areas and component flows, we will gradually move into adjusting according to the demand levels. Given the short time layoff programs that we have, we will be very clear on just producing what are firm orders. That will, as we see it now, have quite a big variation from day to day. But we will install that flexibility given that we have a frozen lead time of a couple of three to four to, little bit depending on the region, three, four, five weeks and adjust it accordingly. It will be a gradual ramp-up step by step. We will be very firm on not producing anything that is not firmly ordered because it is not in the interest of the customers, it's not in interest of the dealers and ourselves.
We have to take it there step by step, but we will cope with the situation, and we will cope both from, so to speak, a flexibility point of view and from a capacity point of view, thanks to the system that we are installing now. When it comes to the order intake, the same situation that we've had such a dramatic drop as you did see of 75% between February and March, is of course related to the fact that when you're coming to a stop of this magnitude, both new orders are more or less coming to a complete stop because customers are waiting and see to get visibility on what will their demand be after this. In addition to that, as I said, cancellations of already placed orders and cancellation of some of the stock orders and cleaning out of the order book.
That is continuing. That is the right thing to do. Linked to the first question, then we will gradually now, and some orders are coming in, obviously, we will place them when customers would like to have them produced and take it from there. This is much more of a short-term game of really finding the balance in this gradual return and gradual ramp up. On the final question, I should say that it is important to understand that fuel cells are not commodity. Fuel cells have, as all different technologies, a lot of different characteristics. When we have now been evaluating a number of alternatives, moving forward into the hydrogen society, because we see that as one very viable part of the CO2 neutral society moving forward for long distance and for heavy applications.
We have evaluated a number of different alternatives when it comes to technology maturity, but also technology characteristics for heavy-duty applications, both when it comes to power outputs and when it comes to durability for our type of applications. In addition to that, the opportunity to make an industrialization that makes sense when it comes to shifting this with volumes that make sense in order to get the cost level to a level that it can compete with other technologies. Also to have a structure that allows others to foresee this shift when investing into infrastructure and hydrogen supply.
Also the opportunity to get to the structure of a 50/50 joint venture producing the fuel cell stack, thereby giving a natural way of both sharing development and the whole journey of industrialization, but gaining the opportunity to continue to compete in the market and to continue to have, so to speak, a modular system where the different partners that have the right application engineering will actually win and be most successful. That is the very good balance and giving us also the natural influence in this joint venture. Coming to the end of your question. For that reason, when we did evaluate different alternatives. This alternative was the outstanding alternative for us, and without any competition, the most viable alternative for the Volvo Group moving forward.
Thank you very much.
Thank you. Next caller, please.
Thank you. Our next question comes from the line of Erik Paulsson from Pareto Securities. Please go ahead. Your line is now open.
Yes. Hi, it's Erik at Pareto. Two questions from my side. First one is on order development here from late March. You said the negative order intake here. Is it possible to break down that into geographic regions from now? The second question is regarding this fuel cell JV with Daimler. How much will you invest per year from your side, given that this is approved by the competition authorities?
Thank you, Erik. First and foremost, you can say that the immediate effect that we have seen on the order intake is very similar in all regions where you have the restrictions and the lockdown because you have the same type of reaction from customers and dealers, meaning that there is a restriction, there is a lockdown. We stop to order, and we cancel because we need to create maneuverability, and we need to create visibility as customers. From that perspective, it is more linked to the acute outbreak and the stop phase than to different patterns in different geographies. That we see clearly also, obviously, that markets that have opened up are gradually also coming back. When we look at China for the different business areas, Japan that has been less in a lockdown, Korea that has also been opening up.
It's in the current phase, more related to the lockdown. Therefore, as we say, when we are now restarting, we test with the supplier first and then gradually moving in to understand what is the right level to follow in the ramp-up when it comes to demand. Then when it comes to Daimler and investment, we have not been precise in that. During the call two days ago, it was said that the two companies will invest a nine-digit amount of euros into this over the coming period. We have also said that this is a journey that will be done now during the coming decade here because it will be a very important cornerstone in our strategy up to 2030 and to move into a leading position when it comes to carbon dioxide transportation systems.
Again, that's the reason why we find it so attractive to have this joint venture of a modular setup of the fuel cell stack that can be then installed in different type of equipment for heavy-duty applications, because you can then share the development cost, keep the consistency, allow other partners to also actually order and to take volumes out of this JV, but more importantly, also other actors to invest in other parts of this system, such as infrastructure and hydrogen production.
Again, when we are looking into this, and we have already before judged that hydrogen must be a part of our product portfolio, and when we have balanced that in our R&D roadmaps moving forward, this has been the most efficient alternative for us to move forward, both when it comes to a competitive solution in the marketplace, but also when it comes to our investment into this technology.
Okay. Just this nine-digit amount, then I guess it's then over 10 years- 20 years or so.
Yeah. I think the most important is that you should see, thanks to setting up a structure like this, you should think about it also that this is a part of our R&D investments. It's not separate. It is the same as we have announced partnerships with Samsung, with NVIDIA, with Isuzu. It has been going in different directions because we have a very comprehensive roadmap in this transformation. To find small setups depending on what technology and what geography, and what type of applications we are talking about is the trick of the tail here.
Again, think about it as a part of our R&D investments and an efficient part of our R&D investment, both when it comes to get hold of a mature technology that has been tested in 1 million km for heavy-duty applications with a good IP position, and also when it comes to the commercialization and the volume shift, because that is also so important when you're talking about technology shifts.
Okay. Thank you very much.
Thanks, Erik.
Thank you. Could we please have the next caller?
Thank you. Our next question comes from the line of Tom Narayan from RBC. Please go ahead. Your line is now open.
Yes, Tom Narayan, RBC. Thanks for taking the question. My questions, I have a couple. One is on the construction equipment business, where sales are down 17%, but margins were still, I think 13%. I think it was above where the consensus expectations were by quite a bit. Could you perhaps comment on what the break-even level of demand is of that business? Asked another way, what level of volume declines in the CE business would be break-even at an operating income basis? Also on the Daimler JV, obviously it's two truck makers working together as opposed to you guys working with a supplier. Could this perhaps indicate you guys foregoing the supplier route and maybe doing fuel cells by yourselves going in-house? Or just purely just an R&D thing, the way that you guys would do on a normal basis? Thanks.
VCE break-even point, we don't give any guidance on break-even point. We can describe the quarter a little. I think also we should go back to where we were 2019, because VCE was doing a very good job of taking out costs and not produce too much in for their season in Q1, Q2. They came in a pretty well-balanced way into this, also starting up very well in Europe and U.S. We have the SDLG already in the beginning of the quarter, then coming back to strong volumes for SDLG towards the end of it, whereas the Volvo-branded products, as you have seen them, decreased even more than the SDLG under the circumstances.
I will abstain from giving any guidance on break-even points, but a strong quarter for VCE, and also it was catered for in a good way in the end of 2019.
When it comes to the cooperation and the joint venture set up regarding the fuel cell. The joint venture is, so to speak, set up in a way where it is both about the continuous development of the fuel cell stack for heavy-duty applications in different forms where we have, so to speak, the ability to use this across the Group for different business areas. It's also set up so it will be the deployment, industrialization, and production of the fuel cell stack. The fuel cell stack is the component being the energy layer producing electricity on board for long distance of our heavy-duty applications, then applied to a product.
For example, a Volvo truck with Volvo's electric powertrain, with Volvo's cooling systems, with Volvo chassis and execution. That is, so to speak, the good balance in this. Sharing the development burden on such an important technology and being able to drive the industrialization and the shift and get to volumes quicker where it makes sense, and cost levels can actually compete with other type of total cost of operation, other type of drivelines. The JV will be responsible both for development and for production of the fuel cell stack. We have also been clear that this is a setup that allows also the joint venture to sell to other parties that could be interested in this technology.
Okay, great. Thanks. I'll turn it over.
Excellent. Could we please have the next one?
Thank you. Our next question comes from the line of Erik Golrang from SEB. Go ahead, your line is now open.
Thank you. I have three questions. First one is if you could put a number on, you said that around 50% of your employees were in some kind of temporary layoff programs currently. Could you put a number on what that means in terms of savings or avoided costs? The second quarter ties into headcount as well. You saw a drop of total headcount by 7% in Q1. Given what you're planning now, where would you expect that number to be for the second quarter? Finally on the UD Trucks deal, if you can get a status update there, should we simply assume that it's still on but that the price will be lower? Thank you.
Okay. Maybe I can start on the first one, the 50,000 employees on short-term leave. First of all, that has to very limited effect impacted Q1, since it happened towards the very end of the quarter. We don't give any guidance on savings. Sweden is a big part of that. We have 20,000 employees in Sweden, and you know how this system works. If you at least are Swedish, you can get some number on it, but it also will, of course, depend on how long we will have this and how long we will fully utilize it, not only in Sweden but in other parts of the world as well. Also here, I abstain to giving any numbers.
Related to the headcount reduction, part of that is, of course, the fact that we had a very quick end of the quarter as relates to consultants, where we were reducing consultants, one can put it like drastically, but quickly at least, with a certain magnitude. Of course, those are in those numbers, and it will also be very much dependent, as Martin was into, how the restart will look like and when we can actually put on new.
Further activities than we have today, where we have a very low activity level, as we go on and as we see how the demand is coming back and in what kind of way it does. Also here, I will not give any guidance of how this will look going forward. Where we are today, of course, this is a situation where we are decreasing employees, consultants, not increasing, trying to postpone recruitments, et cetera, where we can. Also, of course, use normal turnover to find solutions that we are taking down costs in general in the company.
Just maybe from my side, to complement what Jan said. I think you should think about it also as different measures in the same toolbox, because short time work and layoff programs is one part of mitigations short and mid-term. Then reduction of resources, then first and foremost with priority temporary resources and consultants. As we have also stated, that starts from going through the activity level in the company. We will adjust activities both on the direct and indirect side, in relation to what we will have as a demand level. Then we will utilize the different tools here, both when it comes to reductions, but also the short time work, depending on how long we deem this will be. That visibility will gradually increase during the coming months here. On UD Trucks and the strategic alliance with Isuzu, that is still on.
Thank you.
All right. Could we please have the next caller?
Thank you. Our next question comes from the line of Olof Cederholm from ABG Sundal Collier. Please go ahead. Your line is now open.
Hi, gentlemen. It's Olof with ABG. I have a question about maybe, not the near term, but what you call the new normal. I was just wondering if there is a way of putting the reasons why you don't think Europe and the U.S. will recover as strongly as China has into words. Why will that take a lot longer? Also on your timeline, there is no back to the old normal. What are your thoughts regarding that? Will the truck market simply be a smaller market for the very long term due to this, and why in that case?
Thank you, Olof. First and foremost, I think that's the reason why we are not giving any forecast for the market that we are still at war. I think everyone is struggling with how will the gradual ramp up and the new normal look like. First and foremost, of course, there are different economic systems in different parts of the world. I think one of the key factors for Europe and North America is that we need to start to see more visibility about the coming phases here, not at least when it comes to people's confidence in the future.
A lot of economic activities and thereby the need of upstreams, need of transportation and maybe a little bit less affected infrastructure, but at least transportation is depending on the visibility for normal people and also the companies to start to take normal decisions again regarding consumptions and travels and different type of activities. Therefore, that link is even more pronounced as we see it in Europe and in Americas. Our link to the normal economic activities in different phases here will determine to a big extent what will the demand level be. Also when it comes to new trucks. We have had a couple of very good years, obviously, and that's the reason why we already said that it was expected with a normal correction, both in Europe and in North America.
Thereby also we will see that there is still all the big fleet that can be utilized. I think we should think about this as a gradual return that probably will take some time, and therefore we need to do the adjustments accordingly, to have the right balance in the company and to protect the right type of investments to come out strong and have the ability to continue the transformation of sustainable transportation.
All right. You also talked about structural cost savings. Do you know when you're able to tell us more about this? Will that be in the coming quarter, or how do you see on that?
Obviously, we are continuously working with both the short-term mitigation activities and the structural type of activity reductions. It starts really, to look into what do we believe in from a demand level, and thereby also adjusting, for example, R&D portfolios, IT development, capital expenditures, and things like that to make sure that we at any point in this gradual ramp-up and the new normal will have the right balance.
One can add there also that what you see on certain items in the P&L, like selling and admin, we were already working with downturn management and taking down cost, and of course, this has then been accelerated. Still more on operational activities and using the normal tools in the toolbox so far.
Okay. These measures, would they also include shutting down production facilities for good and changing around in your production setup, et cetera?
I think, Olof, we are early into this obviously now, and we are not excluding any alternative depending on how this will continue to develop. That should not be wise to do so in this very particular and extensive crisis situation we are. It's also a unique crisis. As we go along here, we need to understand in a step-by-step approach how this will develop. That's the reason why we are developing different scenarios, both when it comes to the short-term activities and the long-term, more structural measures.
Okay. Thank you very much for your answers. Thanks.
Thank you.
Thank you. Do we have any more questions operator ?
Yes. Our next question comes from the line of Klas Bergelind from Citi. Please go ahead. Your line is now open.
Yes. Hi, Martin and Jan, it's Klas from Citi. Hope you are both keeping well. First on the service revenues down 2% in trucks and 1% down at group level. What was the end of the quarter rate, exit rate? Shall we see total services down 20%, similar to the utilization there on slide five? If you could also talk about service volumes end of the quarter by region. I will start there.
Of course, when we take a look on the month here, they were holding up pretty well, all of them. There was no big drop. We didn't see the truck utilization that happened towards the very end of the quarter still being reflected in service revenues. Going forward, of course, this slide will start to affect us, and since it's pretty generic, it will of course affect the whole group except then for what we have been into before China and parts of Asia where we see less of it. It's pretty generic, one must say, where we are today. Coming back to restart society, coming back, et cetera. Let's see. Where we are today, pretty generic.
That's really true also, Klas. Maybe just to add on that's the reason why I said that briefly also in my comments during the presentation that when we look at countries with more extensive lockdowns, we see also fleet utilization being more severely hit. If you have had sectors that are very important for certain countries, such as automotive, for example, completely locked down, you have in that regard an overshoot of the drop in fleet utilization. Just to give a magnitude, maybe in the more open countries in Europe, you have seen a drop of some 10% in fleet utilization, whereas in countries with more extensive lockdown and longer lockdown also and quarantine, you have seen fleet utilization drops of 30%, 35%.
Again, in order to judge that level moving forward, we need to see how the opening up plans are for different countries as well.
Got it. My second one is also on margin and slide five, and thinking about orders, coming back to the question asked by Hampus. Considering that Asia probably looks better, and you also talk about cancellation, that would suggest that orders could be negative now in Europe. We don't have a financial crisis as of yet, and I think others in the industry have said that orders haven't turned negative yet. I was wondering, Martin, if you could say anything, if we are in a situation where we have no demand and then cancellations on top.
I should say, we have a small demand coming in from, but very tiny. When you take the net effect of this, which is natural, and I think that is in a way good that we have those relations with both customers and dealers, that we can have a conversation about what is the right type of products to still have in the order board. We have seen days and weeks that are around zero, and that is the net effect, obviously.
Again, in a stop phase like this, you should see that also as, I think, a right methodology to do to really make sure that we have a close conversation because we don't have any interest to push forward a firm order book that dealers or customers have to take and then ending up with a problem down the road of a built-up unit, so to speak. Now when we are in the stop phase, it's still getting a little bit theoretical about that. I think more you should see it about really getting visibility of the firm orders remaining in the order board.
Makes sense. My third and final is on deliveries and thinking about it sort of in the same way. You didn't put it on slide five, and that's fine, one effect compared to the financial crisis is obviously that deliveries could fall more than what the backlog suggests because most economies are close for business. Something we heard from Epiroc, another industrial overnight. Can we get any indication how much deliveries in trucks were down there in March and April, perhaps, because those falls might have been quite big as well?
This is not to a big extent related to production, since the things that we were selling in March and also beginning of April is already produced and standing out at dealers and so forth. It's more of how the customers can get the vehicles, because from time to time, they are not able to it because there is closed society, and it's not possible to move. Some cases, of course, the dealers doesn't have the need for it right now, so would like to defer to take out the vehicles a little as well, but not affecting so much on deliveries. We will see more of that when we come into the period we are right now. I think also depending on what will happen in the demand in general, as Martin went into also in May. Let's see.
Of course, we have not seen the full effect of this yet as I see it.
It has even been difficult to do registrations, et cetera, because authorities have been closed also. It has been so many parts of these lockdowns and restrictions affecting quite a number of steps in this delivery chain. Again, now we need to assess what is what in this, basically.
Thank you.
Okay. Could we please have the next question?
Our next question comes from the line of Agnieszka Vilela from Nordea. Please go ahead. Your line is now open.
Thank you. Two questions from me. The first one is if you could quantify your exposure to the energy sector and when it comes to trucks and construction equipment, that would be helpful. The second one, if you could elaborate about your planning for the construction equipment market. How do you think about how the demand will shape up now, given where we are in the cycle and inventory levels, usage of the machine and stimulus packages coming in, and if you could give the color for the different regions. Thank you.
First and foremost, if you start with the energy sector and any question we get there obviously often is around Mack that have a lot of vocational type of applications, and they are, in relative terms, so to speak, big into the energy sector, for example, in North America, but still it represents 4% or 5% of their revenues. That is one example of that. For other truck brands, it is smaller.
Okay.
It's not even visible to that extent. Construction equipment, yes, we have some exposure, but also rather limited in relation to other industrial verticals. When it comes to construction equipment in general, obviously, what we have seen now is, as I said, also that in Asia and Korea and China, it has picked up well. We will see how continuous, so to speak, stimulus when it comes to infrastructure and other type of activities will continue to pull that demand forward in those regions. As I said also, we have seen for other major regions that construction equipment is following trucks, but with a lag. Obviously it depends to your point on how different countries and regions will act when it comes to stimulus packages.
It's too early to say, but as Jan was into, I think, and we have shown also with the leverage here for construction equipment, we have a good flexibility into that system, and we are keeping good balance also when it comes to the stock levels. That was the reason also why we did less of pre-production, for example, for this spring season for construction equipment.
Thank you.
Thank you. Do we have one more?
Thank you.
Perhaps call it a day.
Thank you. Our final question is from Daniela Costa from Goldman Sachs. Please go ahead. Your line is now open. Daniela Costa, please go ahead.
Can you hear me?
Yep.
Yes.
Hey, good morning. Three quick questions. First one. Apologies if you've answered earlier, I didn't hear it, but the line was sometimes patchy. Level of inventories across the various regions, particularly in the U.S., for the market. Can you comment on where that stands now? I think in the past you've given for the U.S. helpful figures there. Number two, on the buses side, can you comment on there any quick fixes that you can do on the margins there? I guess, looking at what you did in trucks, the margins are still pretty resilient. Could you turn around buses, anything there? Number three, just wanted to clarify on the investment on the fuel cells along with Daimler on those nine-digit figure that you mentioned.
Is that over and above your prior commentary on the outlook for CapEx, or was there stuff that you were doing internally and sort of is just reallocated towards the JV? How shall we think about CapEx over the medium term? Thank you.
Well, starting at the inventories, we were in a downturn phase. We were addressing this also when we had the Q4 presentation. I stated there that we had more to do there. Of course, in this situation, we have more to do definitely on our inventories. Of course, that this goes very much to our retail system in U.S. They also had too much on their hands coming into this quarter. Now in this situation, there is still a need to take that down, of course. Moving over to buses, it's not a quick fix. If it would have been a quick fix, I think it would have happened. Yes, we will, I won't say turn around because they are on a positive track there.
Continue that journey with measures that we have already installed to a big extent, and do the continuous improvement work, actually. Then we had the investments of fuel cells, which I think we have been in to before.
Again, as we said, I think you should think about this as a setup and a structure that allows us to contain this in the R&D portfolio in a smart way when it comes both to CapEx and when it comes to investments or development spendings to get hold of this very important part of our future portfolio. From that reason, think about it as part of the R&D roadmap moving forward. Obviously we are looking through that now, what is the right level for R&D investment. As I clearly stated, when it's coming to protect our core R&D and the transformation activities to make sure that Volvo is competitive also for the coming decade, where a lot of transformation will happen, this will continue to be a priority.
If anything, this setup is allowing us to move faster with less investments and spendings that we should have been doing if we should have done it alone.
One remark, though, on buses, which I think we should remember. Coaches represent a big share of their sales, and of course, coaches with the reduced tourism and so forth going forward, it has been affected already in the beginning of this quarter. Buses have been more affected than maybe others in that respect.
Thank you all of you on the line and also to you gentlemen here in the room. This concludes the presentation for the first quarter 2020. Looking forward to be meeting you again in a quarter. Thank you.
Thank you very much.