Welcome to the Volvo Group press conference on the first quarter earnings. My name is Christer Johansson, and I'm heading up Investor Relations. With me, I have our CEO, Martin Lundstedt, and our CFO, Jan Ytterberg. We will do as usual, start off with a presentation followed by a Q&A session. With that, Martin, over to you.
Thank you, Christer, for that introduction. Also, from my side, the most welcome to this Q1 2023 press conference. I don't know if you recognized before here, but I think it was a number of great news that was revealed in the, in the small movies. Not at least obviously also that we are now extending our range when it comes to the heavy-duty electric rigid range of Volvo. We are talking about circularity, and it's actually coming good together because it was also shot at one of our main sites here in Gothenburg, where we are now expanding our laboratory and engineering capabilities when it comes to electric and hydrogen, etc. Everything is coming together. That was more of a reflection.
As regards quarter one, the group delivered a strong performance improvements, as you have seen. It is important to say that we stick to our priority of delivering as high volumes as possible to our customers since they have a high demand of equipment. Also making sure that our service operations support the customers installed fleet that are experience continuous high activity levels in most part of the world. In addition, the focus is to continue to manage the cost inflation pressure, as well as disturbances and disruptions of material supplies and logistics in different parts of the world. For the later part, we have seen some easing during quarter one, especially in Europe, while we still experience disturbances in mainly North America.
We have continued to live in highly turbulent times, and the whole Volvo Group organization, together with our business partners and customers, are doing an outstanding job to master these stormy waters. With a number of business conditions now stabilizing and improving, the quarter delivered a strong financial outcome after a couple of quarters with some margin pressure. It confirms, and this is important, our fundamental belief in our strategy, that serving the customers is always right, even with extra cost and effort in certain months and quarters, and that is the right priority and is now paying off.
To achieve continued strong and sustainable earnings based on strong customer satisfaction, strong customer relations and retention is the prerequisite to fund also the significant investment efforts we are into to continue to reduce climate impact, and in particular, CO2, to the benefit of our customers, society at large, and as a positive consequence and outcome also for the Volvo Group. We therefore continued to pave the way for the transformation of our industry with a continuous ramp-up of sales and production of battery electric machines and battery electric vehicles, as well as introduction of new trucks, machines, in several applications. For the quarterly highlights, the group continued to deliver strong results. Sales growing to SEK 131 billion +17% if we adjust for currency, and this was an all-time high.
Adjusted operating income grew to SEK 18.4 billion, corresponding to a margin of 14%. Also that, an all-time high. We also generated for the normally seasonally weak quarter one, a strong cash flow over SEK 5 billion. A return on capital employed amounted to 30.3%. All in all, strong results, thanks to great work supported by improved or stabilized business conditions in many areas. Despite also continuous supply disturbances and inflation headwinds. When it comes to volume development in the quarter, we had, as I said, all-time high truck volumes for the quarter one. The supply constraints in Europe were not as extensive in quarter one as during primarily the second half of 2022.
However, in North America, our supply chain remained unstable with disturbances, and we expect that this situation will continue also moving forward. Volvo Construction Equipment's deliveries declined with 30%, mainly as a result of low deliveries in China. Volvo brand globally increased or grew with 9%, and SDLG declined with 63%. All in all, given the circumstances, a great job by all internally and externally involved in the value chain here. As regards electrification, demand for our electric vehicles and machines continues to increase rapidly.
Since this is still value chains that are maturing, we continue to expand our electric manufacturing capabilities and to mature our own and our partners, both upstream and downstreams value chains in terms of volume ramp up. We continue to have a positive book-to-bill with 1,200 orders and 1,000 deliveries in the quarter. A little bit the same situation here that we need to continue to focus on the right side of this slide in order to make sure that we can actually also take in more orders and not having a too long order book out in time, actually. We have a strong momentum and continue to invest in this area. This is of course, just the start here. A little bit of a new slide, vehicle and machine sales development.
Normally, we are also showing service sales development, but we think this is important moving forward. The sales development of vehicles and machines was, as we have said, very good in all areas on the back of a combination, and you will hear more of that, of course, by Jan later on, of commercial conditions, both pricing and content, but also volumes as well as both product and regional mix effects. For VCE, as you can see, it was a more stable development of sales or of top line. That relates mainly negatively to lower volumes in China and positively by positive development of the Volvo brand in other regions and for different elements of this of the parameters I've talked about.
All in all, strong FX-adjusted increase of equipment sales of 18% year-over-year to almost SEK 102 billion. Service sales development, we had a continued good demand for services with strong growth, 13% currency-adjusted growth, and that is of course strong. This is a result of a continuous high activity level amongst our customers, and that the efforts of our commercial organization to increase contract penetration and other services are successful, both when it comes to the product, services around the products and also financial services. We did see increases in all segments with the exception of VCE. For VCE, the flat development mainly was due to Russia and somewhat softer machine utilization in Europe.
As we continue to work close with our customers to provide them with the best uptime and productivity, service sales at 12 months rolling is now about SEK 115 billion, which is of course a strong development. We still have good potential continue this journey. On the truck side, despite lots of focus on serving the customers with volumes here and now, we continue to launch new and important products and innovation. In March, you did see Jessica revealing this news in the movie up front here, Volvo Trucks started production of heavy-duty electric rigid trucks, meaning that we can cover many more applications. It started here in Tuve, Sweden, the production of that.
Volvo Trucks now have a full range of purpose-built heavy-duty and, since 2 years, or many years now, medium-duty electric trucks for sales in Europe. In 1 key area for the rigid applications, Volvo Trucks and mining company, leading mining company Boliden are now joining forces to implement electric truck transport in underground environment. In mining environments, the electric trucks can deliver, as you can imagine, several big advantages, including no exhaust emissions, safer workplace, quieter working conditions, and on top of that, a very competitive commercial offering based on our modular platform that is produced at scale. Also in the quarter, you did see also that in the movies up front here, Mack Trucks launched an all-electric medium-duty product range for the North American markets.
This is the next step in the very successful re-entry in the medium-duty segment that Mack did a couple of years ago. I'm also proud to see that existing technology and industrial cooperation and alliance with Isuzu Group was extended to also include Isuzu-branded vehicles. As regard truck market forecast in both Europe and North America, transport activities remain high. With constrained supplies over the last year, it is important for many customers to renew their fleet and come back to a normal replacement cycle. We therefore increase our forecast of the total market for 2023 up to 320,000 in respective region, and that is for both regions an increase with 20,000 in relation to the last forecast.
The market in Brazil has been softer beginning of 2023, expected so also following the pre-buy ahead of Euro 6 emission norm. Forecast is kept at 80,000 for the full year. The Indian market forecast is unchanged at 400,000 units on the back of amongst other increased domestic consumption. The Chinese market forecast is restated here to include domestic sales data only, since that goes for others, and we think that is relevant, and exclude export data. The domestic forecast is unchanged at 650,000 units for the full year.
As regards truck orders and deliveries, we continue to be somewhat restrictive in taking orders, we do that through a gradual opening of the order book to manage cost inflation pressure, visibility, long lead times, et cetera, as we have discussed before. Having said that, we did see a book-to-bill that was largely in balance during the quarter with approximately 60,000 orders and 61,500 deliveries. The 61,500 deliveries is of course a strong figure. Also on the order side, that was a good confirmation when we now gradually open the books here.
We will continue to make sure that we have the right balance between order intake, production deliveries, so we have an order book with the right quality, both from a customer perspective to manage delivery reliability, while at the same time manage inflation, disturbances and other uncertainties. Truck market shares, we start in Europe, where we continued with a high level for Volvo and Renault with close to 27% combined, and also 66% on electric-only combined, which is of course a strong number. In North America, Volvo was somewhat softer at 8.7% on the back of supply constraints. Mack, we did see a small improvement to 5.7%.
We continued with a good level in Brazil of almost 22% and also a strong recovery in Australia for the Volvo brand and a very good level for Volvo and Mack with close to 26% combined. Also for Volvo Construction Equipment, VCE, lots of news. First and foremost, in that segment, we have developed a solution to convert the L120 wheel loaders to electric machines, fulfilling market demand for more sustainable solutions in the mid-size range. VCE is also investing in battery pack production at the excavator plant in South Korea, in Changwon, enabling customizing of batteries close to final assembly with a similar logic that the Group has done also for the Truck segments.
At the CONEXPO exhibition in the United States, it was a major success with lots of news both for machines as well as services and sustainability solutions. Amongst other, we delivered the first fossil-free ADT to a North American customer, CRH, with a very, very good customer reception. VCE also experienced a continued solid momentum of electric machines with orders increasing 84% and deliveries increasing 79%. As regard market forecast for VCE, continued very strong market in the North American areas and a flat level in Europe. China has not leveled out yet, and we see somewhat weaker confidence among South American customers. As a consequence of that, we are doing no changes for North America and Europe in relation to last guiding.
We reiterate that it will be a stable market in relation to last year with no change for North America and Europe at still good levels. South America, we revised down with 10 percentage points as we do for Asia, excluding China, revising midpoint down with 5 percentage points. For China, we reiterate also the minus 10% development as a midpoint, which is no change. Order intakes, it has also been in particular then for the orders volatile, and that is again related to the fact that we have been restricted in taking orders through the gradual opening of the order book to manage the cost inflation pressure, long lead times, and also the quality of the order book as such.
Net orders were down with 35%, and it was heavily impacted by low order intake in China after the pre-buy in Q4 for T3, as well as the cautiousness in Europe among our customers and dealers to place orders with still high order books and somewhat softer market. So that is highly natural. Order intake in North America increased significantly, driven by the strong activity level. On the delivery side, it was -30%, primarily then due to lower deliveries in China and the slowdown in Brazil. Deliveries in Europe increased when excluding Russia, the increase in North America was again then supported by favorable market conditions. For Volvo Buses, in Q1, global demand for new buses continued to improve, particularly for coaches.
Demand for city buses was more stable, with a continued increase in request for electric buses, also an expected continuation. Quarter 1 net orders increased with 4%, driven by coach demand in primarily North America, and deliveries increased with 25%, driven by higher deliveries in South America, the Middle East, and Africa. Volvo Buses has also decided to implement the new business models in Europe for their both city buses and coaches. That will be applied in Europe similar to other parts of the world where we are operating that model highly successful.
The focus of our internal capabilities, resources, both when it comes to industrial, engineering, et cetera, will be on the chassis side, where we have a high commonality with trucks to ensure that we can drive innovation and investments to make buses competitive and leading, not at least when it comes to sustainable transport. We will continue to use external bodybuilders in close partnership and expand that cooperation. Volvo Bus still will be selling and servicing the complete bus. In that regard also, as we do today, continue to strengthen and leverage the common network with Volvo Trucks. That, of course, is a unique strength. Prevost launched an all-new version of H3/H5 coach model to secure our leading position in North America.
The demand for Volvo Penta is somewhat softer on the marine leisure side, and in particular in the lower end of marine leisure, while marine commercial and industrial business remains strong. Quarter one net orders were down with -6%, mainly as a result of also here restrictive order slotting on the back of high levels in the order book and long lead times. Deliveries increased with 11%. An important milestone in the quarter, and you can see that beauty here on the slide, the Volvo Penta expanded its genset range and launched its most powerful e-engine, the D17.
In relation to the highly successful sibling of D16, it has a -5% fuel per kilowatt hour and also maximum power output of +10%, so a very good combination obviously. Penta has also acquired a minority stake in leading actor Utility Innovation Group in the U.S. to accelerate our entry into the utility sector, and in particular, partnership in the battery energy storage with decentralized and microgrid systems where UIG is one of the world leaders. Very proud of that. Finally, for Volvo Financial Services, it was a good growth in absolute new business volumes, whereas penetration trending down due to a competitive environment.
All in all, the credit portfolio grew, currency adjusted by 18% compared to Q1 2022. We continue to see a stable portfolio performance on the back of, as I said before, high customer activity levels and demand for transportation and construction services in most part of the world. That concludes the business update, Christer.
Thank you very much, Martin. That brings us to our next speaker, our CFO, Jan Ytterberg. Jan, can you please explain the good numbers?
I will, Christer. First I have to state that many stores were aligned favorably here in the first quarter, when the combination of strong demand in major markets for us and then also our own performance improved operationally, and that gave a good, very good start of the year. With that said, the quarter had its challenges. Supply chain issues were mentioned. It is still strained. We see that especially related to North America. The cost pressure continues, both in the form of inflation, but also as we need more resources for the transformation.
If we move over to the financial as such and start with top line, the increase of FX-adjusted net sales of 17% reflected well the higher deliveries of both products and services across our business areas, except for construction equipment, the improved mix, especially in construction equipment, and then across all business areas, an adjustment and improvement of the commercial conditions to manage the cost pressure. As regard regions, the strong demand in Europe and North America in combination then with the stronger U.S. dollar and the euro in comparison to the Swedish krona contributed substantially, whereas the lower demand in South America and China impacted negatively, but was compensated by FX and improved mix. As you can see, the FX effect on net sale was substantial.
Moving over to the earnings, adjusted operating income for the group improved some SEK 5.7 billion to SEK 18.4 billion, giving them an adjusted operating margin of 14%. In an environment of inflation and transformation, it is important to adjust the commercial conditions continuously to mitigate the combined cost pressure that we are facing. We were successful with realization of prices both for vehicles and services here in the first quarter, and that contributed positively, of course, to the improvement. We have a good mix as regard products, brands, and markets for our non-truck business areas.
This was most clearly seen then in construction equipment as the mix shifted towards more of heavier Volvo-branded machines in North America and Europe, where our commercial conditions are better than more of the Chinese deliveries, where we see a much tougher price competition. Of course, that affected to big extent our SDLG brand. The quarter had its challenges. Besides then the supply chain issues, we talked about the material cost continued to put pressure on the earnings, both as regards compensations to the suppliers, but also with, if we compare it with first quarter last year, higher raw material prices. Sequentially, raw material prices have stabilized lately, whereas the salary inflation will put pressure on both bought material and on the costs in our own operation.
The ambition to be in the forefront of the transformation with electrified and autonomous vehicles as well as be in the forefront on the combustion engine is reflected in more resources, higher activities, and thereby higher cost on R&D. We had a positive net capitalization effect on our R&D cost of some SEK 0.5 billion in this first quarter, and we expect a similar quarterly positive effect from net capitalization going forward, i.e., some SEK 2 billion of positive effect for 2023. The higher ambition and activities were also reflected in the selling expenses, where we have more of personal expenses and more of costs related to digital. That is partly then driven by new business model. FX had a substantial positive effects on the earnings, close to SEK 1.7 billion in the quarter compared to first quarter last year.
Of this SEK 1.7 billion, SEK 400 million was related to the transaction exposure. We expect now for the coming three quarters that we will be neutral on the transaction exposure, i.e., we will have a small positive effect on transaction exposure for 2023. We do not provide any guidance for the full effect on FX on earnings. As already mentioned by Martin, a decision was taken during the quarter to change the business model for buses in Europe. A provision of SEK 1.3 billion was made in the first quarter, and that is excluded from the adjusted operating income. If we take a look at the first quarter last year, a provision for assets in Russia of SEK 4.1 billion was made, and at that time, that was also excluded from the adjusted operating income.
If we move over to cash, and key ratios, for the group, the first quarter is seasonally a weak cash flow, quarter when working capital is being built up for the stronger second quarter delivery-wise. Despite the normal negative impact from working capital, the operating cash flow was positive in industrial operation, and it was plus SEK 5 billion, where the earnings of course contributed positively, but on the other hand, partly offset by high income tax payments for previous year. We also see the high activity in the group being reflected in more of CapEx.
The increase in net financial position in industrial operation up to close to SEK 78 billion, that was related to the cash flow. We also have a return on capital employed on a rolling 12-month basis that passed for the first time 30%, here in industrial operation. By that, we move over to the business areas and start with Group Trucks. The increase of truck deliveries of some 11% and the strong service demand as well as price realization on both products and services impacted net sales positively. Net sales increased by 21% FX adjusted. Price realization and volume were also the main explanations behind the improvement of adjusted operating income of SEK 4 billion up to SEK 12.7 billion, giving them a margin, adjusted operating margin of 14.2%.
Similar to the group, the headwinds came from the material cost, where we have higher raw material costs, but also compared to last year, but also continuously compensating the suppliers for inflation, both by one-time payments, but also by adjusting the piece price. Also from R&D and selling expenses, which is affected by high ambition and increased activity level, related both to the transformation and to the strong demand that we have presently. In this inflationary environment and with the pressure and cost for transformation, that calls of course for us to adjust commercial conditions continuously. FX impacted positively with SEK 850 million for Group Trucks compared to the first quarter last year.
Compared to the other business areas, construction equipment stands out in the first quarter with lower deliveries compared to last year. Despite this, net sales increased by 5% FX adjusted, reflecting then the improved mix of products, brand, and markets as the mix shift into more of Volvo-branded heavy machines for North America, Europe with better commercial conditions and less then of Chinese deliveries, where we have a very tough price competition. Of course, that, as I said earlier, impacted the SDLG brand negatively. In general, for whole construction equipment, irrespectively of where we are, higher prices impacted positively. Price then together with the positive mix effect were the main drivers behind the improved adjusted operating income of close to SEK 1.8 billion- SEK 4.6 billion, giving then a margin of 18.3%.
FX impacted positively with SEK 0.6 billion if we compare it with the first quarter last year. Besides the negative effect on income coming from Volvo, construction was very similar to the rest of Group, where the headwind came from the material cost and R&D expenses, with the same explanations that I gave for the Group and for Group Trucks. Buses, here we see a gradual improvement since post-pandemic, and that continued for Buses here. We see higher deliveries all regions except in South America, and we also see an accelerated service demand as fleet utilization improves. Together with improved prices and a favorable market mix, this impacted both net sales positively, that increased with 29% FX adjusted, and the earnings.
Adjusted operating income improved to SEK 178 million, giving an adjusted margin of 4.2%. The pressure from higher raw materials, higher material costs and R&D expenses impacted negatively compared to last year, whereas FX contributed with SEK 112 million if we compare it with first quarter last year. Also for Penta, the quarter was very strong, both as regards absolute levels and margins. Besides higher engine volumes and continued high service demand, prices, and a favorable customer mix with more of heavier engines impacted positively on net sales and on earnings. Net sales increased by 26%, FX adjusted, and adjusted operating income increased by some SEK 500 million- SEK 1.3 billion, giving a margin of 22.7% for the first quarter.
The headwinds for Penta are similar to the rest of the group, i.e., pressure from material cost and more investments into R&D. Also here we have a positive FX impact compared to first quarter last year, SEK 200 million. Ending with the last, but not least important, business area, our financial services. Just a remark, the numbers on the slide here have been restated to exclude the Russian and Belarus operation in all historical comparisons and quarters. The high deliveries of trucks, the favorable mix and prices on the group products was also then, of course, affecting the portfolio growth for financial services. New business volume increased by 9% FX adjusted in the quarter, giving a credit portfolio of SEK 227 billion when we ended the quarter.
The fierce competition from banks and leasing company is putting pressure on the earnings and affecting also our penetration negatively. That decreased to 27% on a rolling 12-month basis. Write-off levels and credit provision expenses are low as customers continue to have good financial and good payment performance, reflecting then strong transport demand and good prices. The improvement of adjusted operating income to SEK 872 million was mainly related then to the profitable, the growth of the portfolio, and then also where we had the negative effect coming from the spread compression. FX had a positive effect of SEK 75 million compared to the first quarter last year. Thank you.
Thank you very much, Jan. Moving over to you, Martin. How would you summarize the quarter?
I think Christer, to start with, of course, a very strong start to 2023, maybe two final messages summarizing what Jan and myself have been presenting here this morning. Firstly, with a number of business conditions now stabilizing and improving, the quarter delivered, as I said, strong financial outcome after a couple of quarters with some margin pressure. It confirms again that our strategy has been right to serve the customers, and that serving the customers in these times where they have a high demand, even with extra costs and efforts in certain months and quarters, is the right priority and is now paying off.
Having said that, we will continue to keep a high level of flexibility also to maintain the right balance between, on one hand, executing on the current order board with high levels driven by the high activity levels amongst customers, and on the other hand, be prepared for changes in the business environment if we see any signs of that. Secondly, also, to continue to have strong and sustainable earnings is the important platform to fund the investments efforts we are into now to continue to lead the transformation of transportation and infrastructure to reduce climate impact in primarily CO2, to the benefit of society at large, of course, our customers, suppliers, and for the Volvo Group. I think, Christer, that is the summary, and we go into the Q&A.
Q&A session. Absolutely. Then we would appreciate if you can limit your questions to two. With that, we are ready for the first caller. Please go ahead.
Hi, it's Agnieszka Vilela at Nordea. I have two questions. The first one, Martin, you sound quite optimistic about the truck markets, obviously we do see improving order trend for you. However, we start to see some signs that lower rates take toll on the carrier's profitability already. I wonder if you see any hesitancy from the customers, also in the case of more, say, recessionary environment, can you tell us what drivers could support demand for trucks? Thanks.
Thank you, Agnieszka . As we have said, obviously, and that we have reiterated for quite some quarters now, and we have had many discussions around that, obviously, is that already since I should say Q2 2020, we have been very, very close to our order board. That has been a lot of work to be close to that, given the many moving parameters. And that's the reason, again, why we said that now, that we are gradually opening, that we are reconfirming and looking into it. This quarter, with that strategy for trucks also, gave a good level of order intake, almost in line then with deliveries. I mean, book-to-bill was almost 1-to-1. So I think that's good.
We see that that is still, of course, driven by the fact that we have had a long period of supply deciding the total market. The increase we do now of the total market up to 320, both in Europe and North America, is also driven by the fact that we see certain easing, and thereby that it will be a better situation as regards demand and supply type of balance. Having said that, we see also on the used side, for example, still low levels, meaning that equipment that are available in the marketplace is used.
But on the other hand, we are following very closely the connected data, little bit early to say, but if anything from high level, flatting it out or some softening, that is highly natural when we look at sectors around us. As I said, continue to focus that we have done successfully now, I should say, not only Q1, but also in Q3, Q4, and last year getting volumes out. A number of business parameters have improved now, giving better leverage. Combine that with a high attention to our flexibility measures.
I think we have a number of parameters to follow that, but it's primarily that the coming back to normal replacement cycles, it continue to renew gradually the fleet, and we all close both to dealers and customers to confirm that that is still the case.
Perfect. Thank you. My second question is to Jan. Can you help us to understand what you expect for the cost development going forward? You mentioned the labor inflation, probably becoming more explicit now. Can you tell us what do you expect for your cost base? Also on that topic, was the operating margin in Q1 as good as it gets?
I hope no from as good as it gets, because as we were mentioned, there were several headwinds as well, related to the inflation you were talking about, but also the supply chain, as well as the transformation. Of course, the transformation will continue. I mean, we have a high ambition, high activity on that area, but we need to create flexibility also in that area, to be resilient in case of. We see also that we, as I said, continuously are then compensating suppliers for their inflation.
Coming back to salaries, we have had salaries increases in part of our operation, and you know, we have a pretty big Swedish footprint, and that agreement is sort of on a central level sign, which means that we have a higher cost level there. We have to meet it with the normal measures, efficiency, productivity, and try to be even more than diligent on what we are doing. The cost pressure will continue, and the most important thing for us is, of course, handle it, manage it, but also compensate it towards our customers in the end.
Just to add, I think we also have practiced a lot now on this. I mean, since there are so many different moving parameters, we have a very strong and solid methodology also, in our sourcing activities or the purchasing activities also with the suppliers to really go through what are, what is what in terms of permanent and what is what in terms of more temporary type of fluctuations, because this is important also for all of us. We are mastering also the inflation in the long run, obviously. I think there we have a good methodology regardless of what cost component we are talking about.
Maybe just to mention also, we are, of course, we are talking about the leverage, which the relevant leverage is of course between Q1 2022 and Q1 2023, since we deliberately also said we take, I mean, what it takes to get volumes out in Q3, Q4, then we divert it from the trend line, basically. I mean, when we look at our internal productivity, since everything is coming together in our industrial systems in the final assembly, but also in other areas, there it is not any productivity gain as such from the volume leverage. There are things that we need to handle on the cost side, but there are also opportunities.
I think stick with the methodology that we have had and believe that this is the right way of driving quality is the way forward.
Just, it was a good comment there, Martin. I think,
Thank you.
I think, it's important to say what you state here, that we are, now we have a leverage of 20% more or less compared to the first quarter last year. For me, that is where it should be, coming back to is this the best you get. For me, it's more like the Q3 and Q4 is sticking out more than Q1, actually. Of course, that if we take a little longer perspective, that is not so strange because we have had the war affecting us already from the end of Q1 last year. Of course, I would like to see that this was not sort of the end state. It will never be because we are working with continuous improvements, and by that, this should be better all the time.
Thank you, Jan. That brings us to the next question, Olof Cederholm at ABG.
Hello, gentlemen. Olof from ABG. My two questions, first on pricing, the multiple times you've mentioned price, good price realization in the report is probably also an all-time high. As sort of general inflation is maybe softening sequentially at least, and we have the weaker economic outlook, are you seeing any reluctance from customers to accept prices here and now?
First and foremost, as Jan also said in his part of the presentation here, we have been as a total package, successful in balancing, so to speak, the cost pressure that we have had on the back wagon into our commercial conditions. If anything in this quarter may be a little bit ahead of the curve. I think what is important now is continue to work with the same type of methodology, depending on, as you said, business environment, volumes, how is the demand level, et cetera. When we look into the order board as such, I think we have a good quality in that, in the different aspects that we have said.
Of course, we are always very, very close to our customers to make sure that we can take out the right value in different type of business conditions. So far, so far so good when it comes to that methodology, I should say.
I mean, there is always, of course, a discussion and a reluctance of price increases. We have it in our so back end, and we also have discussion with our customers on the front end. Also they have good businesses and performing well, and they need the vehicles and, to replace it. It is a good business case for doing that. You know, the TCO, et cetera, and the truck is rather small part of the TCO. If that provides then better fuel consumption, other operational improvements, of course you can defend an higher price.
As a matter of fact also, which is interesting, I've been out during quarter one quite a lot in different parts of the world and talking to, of course, to customers, but also other stakeholders. Also in pricing is of course a mix of different effects. The reality is that we have done a lot of things also during the year in terms of content. When we see take rates of our, some of our most favorable packages, for the customers, I-Save and other type of fuel performing measures, take rates when it comes to uptime measures, take rates when it comes to driver environment measures. It's also a content into this that is very important. That is the feedback that we are getting.
When you look at the pure price, it's not a commodity. It's a tailor-made, purpose-built production equipment that we are selling. Our organizations and our colleagues around the world are selling that highly successful. We're really utilizing also the module platform.
Excellent. Thank you very much. My second one is on CE. Obviously, 18% margin, it's an amazing level. Maybe it's here to stay. Talk a little bit about the mix. I mean, it's good, partly because China is falling off, but the good performance or, and mix in Europe, is that a one-off, a one-hit wonder, or is it that mix that you think it can sustain for a bit?
No, I mean, I was talking about sort of the regions and there is no sort of un-normal event in the sales in Europe or in North America. This is what it is, so to say. No big change or big things, as relates to mix in those regions, no. It's more, sort of the region between themselves. Of course, comes also the brand perspective since SDLG is very much focusing, to China.
I think also, Olof, in that regard that, when we look at the longer trend line, I mean, Melker and the whole team here has been working very focused on building on what is the core strength of VCE. That is obviously, I mean, on the, what we call the GPE side, the general purpose equipment, the heavy duty side, and also taking a number of important steps when it comes to the upper mid-range, if I put it like that. There is also a long-term, very purposeful, built mix into this, given what, where are our core strength in the different segments. I think that is also exactly what you want to say.
That therefore is not, so to speak...
One-off
one-off or, specific for this quarter.
Okay. Excellent. Thank you very much for that. Appreciate it.
Thank you, Olof.
That brings us to the next caller, Daniela Costa at Goldman Sachs.
We don't hear you, Daniela, unfortunately.
Nope, we see-
No, we cannot, hear anything.
We think we have to move on to the next caller then.
Daniela, we'll come back to you.
Yes. Let's see if we can get the next caller. It's Klas Bergelind at Citigroup.
Thank you. Hi, Martin and Jan. My first question is on the service side. Last quarter, I think, Martin, you talked about that most of the growth in services was driven by pricing. Now you talk about the positive impact from commercial efforts, higher contract penetration, and so forth. Did volumes accelerated in the service business in trucks quarter-on-quarter, i.e., this was not only because of the price step-up? I'll start there.
Yes, of course, price is continues to be an important element, in the mix, so to speak. Underlying long-term trend, we see that in, I mean, the volumes as such, the, I mean, on parts, et cetera, that is trending very well. Also we see that our contract penetration, both as regards the penetration, average, I mean, how many contracts do we have in relation to sales? Also the level of contracts that we are moving more north when it comes to full repair and maintenance contracts, for example. There is a continuous mix, which I think is very, very positive to see.
Obviously when this is growing, it will also be very supportive for years to come, obviously. There is a mix between the two, but pricing is still an important element, obviously.
Yes. And we should also reflect on the fact that when we are comparing these numbers, we also then missing out, which we had in Q1 last year.
Mm
and Belarus. We don't have it, this year, of course, for obvious reason. Then we have, which is more of a bean count comment, sorry, Martin, one working day more this quarter. Which is sort of compensating that. We saw, which is very important coming back to what you, we saw, an improvement of volume-
Mm
- compared to where we were in Q4, for instance, where we didn't really find it. We saw it here. I mentioned it around buses, especially then on coaches that we see a higher utilization and thereby also an accelerated service demand. There are pockets still growing and especially also in our workshops, we see much higher volume.
The reality is here that also given the very strained supply chains, obviously, also even if we have had high focus on serving the customer's-
Yeah
- rolling fleet, that we have had certain constraints also there when it comes to volume. That has in certain pockets also been decided by, supply.
Still have in-
Mm
- especially in North America, reflecting what we talked about, the supply chain in general.
It's interesting because you said before, Martin, that the connected data, so looking at utilization, had seen some softening. Obviously the self-help by your own effort seems to offset that potential utilization weakness. Is that correct?
Yeah, but this has, I mean, this has been, as we have said for many years now, one of the key focus areas for us. If I take Volvo Trucks as an example, Roger and team have really been... I mean, just as one example, that goes across the board. If I take Volvo Trucks as an example, how, I mean, very successfully we have been working with this from the angle of the customer. Because, I mean, really to have that close cooperation with the customer when it comes to the contract nature, moving from, in the Volvo Trucks language, from blue to gold contracts, and also gold plus, is first and foremost very important for, I mean, the market share of the contract length.
Even more important for the retention and the relation with the customers, not at least now when we are moving into electrification, et cetera, where it will be much more of these type of extensive and much more in-depth contracts. It has an here and now. It has a, you can say a cycle and resilience point of view, but it has also a transformation angle that is very important.
Yeah. No, I, the strategy is very well known. I think that some people out there think that your service business can start to decline a lot. That's great to hear. When it comes to my second one, very quickly, is on the timing of the CapEx and OpEx ramp. Investment in cell manufacturing will likely take some time until this is visible. How should we think about China localization, the assembly of the battery packs, the infra JV? To what extent will we see higher CapEx this year and into 2024 from where we are today? Is it a big step up or gradual?
Gradual step up. I mean, it's, if you follow this year on year, of course, it becomes more of a climbing up a hill. Right now it's more of a gradual step up. No big hits, so to say.
I think in that regard also, referring back to the Capital Markets Day, et cetera, this is of course also an opportunity for us when it comes to what we at that time had as a theme, geared for growth, because we gradually see now how content is increasing. Moving from a traditional unit count in our business into a content count, and to do this type of investment now in relation to what we see in sales, et cetera, I think we have a very solid and good plan. This will create a lot of value for the Group and thereby for the shareholders.
Here, I think to have a strong position of strength, maneuver from that, make the investments in technology, in the right type of industrial and commercial footprint is, we feel very good about that.
Also, of course, we do this, at the same time creating some flexibility around it if we have more of-
For sure.
- disturbances in the business, similar to what we have done in the past.
Mm.
Thank you.
Thank you, Klas. Now back to you, Daniela. Hope technology is with us this time. No. No.
Sorry, Daniela. Same issue as last time.
We'll have to make a new try later then. We move to Erik Golrang at SEB, please. Erik? Let's see.
Hello, Erik.
I guess we move on. Either we put Daniela Costa back on the line, or if we take the next caller.
Now it looks like.
We- now we-
It must be more on our side if everyone has problem with their lines.
Let's see José Asumendi at JPMorgan. Are you with us?
Thank you very much. Hi, Martin. Hi, Christer. Jan, welcome back. A couple of questions, please. Just on pricing, if you could comment, please, is there a way to quantify, please, the pricing impact in the first quarter across trucks and CE? If this was the largest category impact in the earnings in Q1 from another perspective, how do you see this momentum trending towards Q2 to Q4? Obviously, first quarter was incredible, and we're all trying to figure out here if the momentum continues in this shape or form.
Second, Jan, as you look back at the sort of 2022, you look at 2023, is there a way to quantify how much did you under-earn in 2022 as a result of the disruption in not being able to put the trucks out, you know, very high level inflation, the stop on... If you could...
Let's start with the first question.
The pricing.
The pricing.
Yeah.
If we start with the first question, obviously, as we said, I think, again, we should look into this in a longer trend line. Obviously we've had a lot of moving parameters since quarter one last year and also over the last three years. We, if we take quarter one last year where we were starting to see some sort of little bit more of stabilization, now we have seen 20%, as we said, leverage year-over-year. Of course, pricing has played an important role, not at least in order to compensate for the cost increases we've had, inflations, material, raw material, but also when it comes to disturbances.
More importantly, José, I think here that it shows that our underlying strategy, the methodology of working with, of course, our supply base, but also our customers' commercial conditions, is working. Now we have the order book that we have, where we have been working also with the right level of quality. We will continue now to make sure that the business conditions that we have talked about, both on the cost side and the order book, will continue to prevail. Let's see. We are navigating exactly how it looks like. I think more you should think about that the methodology as such has been working fine, that we have a trustful and good discussion with our customers.
That will continue to be the focus. I don't know, Jan, if there is.
No, no, I.
As Jan has said, it has been an important element of.
Yeah
on the positive side.
I mean, when we talk about the cost pressure, it's not only inflation, it's also the transformation. Of course, someone call that greenflation. Of course, it's also part of when we look over our commercial conditions, that's also part what we have to handle, both here and going forward. Quantifying Q3 and Q4, sorry, José, we, it was all, unfortunately, continued bad line, so. I hear you say that you wonder if we had quantified sort of what was the, if we then say that the Q1 was sort of back to more of normal level compared to Q1 2022, what happened sort of during the period. I was reflecting what is normal.
I have not actually, since the pandemic, have something that is normal. For us, it's of course you do some kind of calculation, but it's not really meaningful. I mean, we are trying, as Martin said, to serve our customers. That is sort of priority number one, and get out as many vehicles as possible. Of course, there come extra cost, which. We don't have sort of, "Okay, what should another business model look like?" We don't even, I won't say reflect on it. Of course, it's part of our discussion, but, I mean, it's a pretty, for us, obvious choice.
I think, just one comment to add to that, Jan.
Mm-hmm.
We are always putting the result explanations in the order of magnitude on the slides.
Yeah, that's, yeah.
There you have a part of the answer, I would say, José. I don't know if we can get your second question now. José, are you still with us? If not, we take up the next caller. Hampus Engellau at Handelsbanken.
Hello?
Hello, Hampus.
Hey, Hampus.
You can hear me, fantastic.
Yes.
Yeah. We are all happy for that.
Supply chain disturbances.
Yeah, yeah. Some reason the internet was ahead of the telephone call, but that might be the case. Anyway, I'm gonna ask this question more straightforward instead of trying to dig into your activity levels, et cetera. When you talk to your sales guys, et cetera, what's their perception of your customers' activity level during first quarter? Has it improved? Has it slowed down or it remains on the levels that we saw towards the end of last year? That's my first question. Second question is on your daily production rate. I'm assuming that you're pretty near full capacity utilization. Should we expect this to continue on the same level going into second quarter?
When do you think you guys could improve on the supply chain? Thanks.
Thank you, Hampus. On the first one, I mean, of course, they're a little bit different. If you just take a gut feeling type of answer on that, but it's, I mean, little bit more than gut feeling, I have to say. I should say, the middle. There is a feeling that it's a continuous good activity level out there. Because, I mean, again, when we are talking to our colleagues in the front line, obviously, and looking into the order board and would like to have reconfirmation, et cetera, that is the message that is coming through because we are not looking, okay, do we want to have it? Also, what is the reason that we want to have it?
Have we talked to our customers, et cetera? I should say that. When it comes to production, of course, and we have been close to not necessarily always technical capacity, but also the capacity availability at any point in time. I've been saying that in quite many quarters that we have been pushing the boundaries when it comes to all the different parameters that you need to have in order to get things out. It's true that we are high up on the utilization and the technical utilization now. Still, of course, I mean, with all type of stabilizations, we can hopefully continue to improve somewhat as we go along on that side.
North America, as we said, continues to be higher level of disturbances. We will, as I also said, we see that that will continue into the next quarter. Having said that, obviously, when complexity of all different type of disturbances that we did see on a global scale, we are putting into a lot of efforts from the competence in the group, but also together with our supply chain partners to exactly say when that is over, because you have a little bit more of regional pattern in North America with the labor market, et cetera. We see some easing there also, but it always take a little bit of time to get that through.
Again, I should say that the methodology as such is what we are working with in that regard.
One remark maybe there.
Mm-hmm.
Of course, reflecting then on the orders and deliveries, et cetera. In South America, we are adjusting down our production capacity-
Mm.
To meeting then the, hopefully temporary lower, demand situation that we're facing.
With the Euro 6, we buy.
With the Euro 6, and there is also some turbulence and turmoil related to sort of if the customers would like to take the decision on investments right now, because, you know, it's a little political turmoil in Brazil, especially.
Given that, obviously, we have also, I mean, we have the flexibility of the-
Yes
- platform with the cab-over-engine global platforms. Of course we are redirecting volumes from-
Mm
- Latin America.
In the U.S., it's not like a specific situation. It's more on a broad basis when it comes to supply chain?
No, I mean, I cannot talk for the industry. We see what we see. I mean, we have a number of clear issues that we are working with that we can pinpoint for the Volvo industrial system, if I put it like that. We also see in the broader scale that beneath that, there is still a higher level or higher number of different value chains that are more constrained. Having said that, Europe is not out of the woods. We're talking about an easing, and those are very complex value chains that will continue to take time to gradually heal and reset, so to speak.
Fair enough. Thank you.
Thank you.
Thank you, Hampus. With that, we take up the next caller. If we have anyone. It's Nicolai Kempf at Deutsche Bank.
Yeah. Hi, it's Nicolai here from Deutsche Bank. Hope you can hear me.
Yeah.
My first question is a follow-up on North America. Can you give maybe a bit more color what's causing these troubles? Is it the shortage of truck drivers? Is it the shortage of semis? My second one would be on input prices, which are still a headwind. Would you expect softening here over the next quarters?
North America and what's holding back, the production and then input prices in the coming quarters.
Okay.
No, as we have said, in North America, it is generally speaking more turmoil. We have a number of specific suppliers that has more clear problems to hold up the volumes. We are working very close to them on that. We will get through that obviously, but for the time being, that is the situation that is more related to particular suppliers rather than electronics or semiconductors. Having said that, we will continue to work with it and I don't think we should overdo the making it more problematic than it is, given the overall result of the Group in quarter one.
Your input prices coming quarters?
Yeah, I described also a quarter, this first quarter with compensation to suppliers and higher costs. As I said, that raw material prices are more stabilizing than anything else, and that is sort of then valid for Q2. I also mentioned that we are sort of changing elements maybe from energy prices in the discussion with suppliers more into other costs like the salaries, et cetera. We will continue to see what we saw here in the first quarter also into the second quarter as regard input prices. That's my take on it.
I think actually we're starting to come to the close of this press conference. We had a few technical issues. I think we start to wrap it up.
Yeah, and maybe there, Christer, as always, obviously, for, I think it was Erik and Daniela, right? In this case, I mean, that goes for everyone. In particular, Christer and team of course are available for follow-up, and we are also, as you know, highly involved in that. We are sorry for that technical disruptions, but we are available. Before closing, I would also like to actually reveal another, maybe the most important news for this quarterly reporting. That is that our long-serving star in the investor relations space, Mr.
Christer Johansson, actually will take the next step in his career, after having been 17 years the head of investor relations for the Volvo Group and into your 18th year. Christer said always that you have almost seen it all. He had one tick in the boxes that he really wanted to achieve, and that was to do a pre-release. Now you have achieved that as well. Christer, you will now take the next step, heading amongst other business development and M&A activities together with the team on construction equipment. Going back to where you come from, basically. Actually, you were working also many years in Volvo Construction Equipment, have a big heart for that.
Absolutely.
With all the experience, obviously can contribute a lot. We are very happy, and I think it's reasonable that after almost 18 years heading this in all different aspects that you take the next step. We thought it was good to reveal it for you because we know that Christer has been extremely appreciated. He will be hanging around. I joked with Christer yesterday and said, I mean, change phone numbers so everyone will not can just call you and say things. Having said that.
Yeah.
All the best, Christer.
Thank you.
We have a strong team, as you know, also, that Christer has built when it comes to Investor Relations. All the best, to, for the next step. We will continue to work closely together.
Absolutely.
Anything to say from your side?
No. It's been great, all these years. Really appreciating the job, but now I'm gonna come a bit closer to the construction equipment business, which is going to be a lot of fun.
With that, then we are thanking everyone for listening in today and, have a great day. Thanks a lot.
Thank you.