Welcome to the Volvo Group press conference for the fourth quarter. My name is Christer Johansson, heading up investor relations. With me, I have our CEO, Martin Lundstedt, and our CFO, Jan Ytterberg. We'll do as usual, start off with a presentation, and then followed by a Q&A session. With that, over to you, Martin.
Thank you, Christer. I have to say that normally I speak with a high speed, but I think, Christer, you did it also very well. Also from my side, welcome to the fourth quarter 2021, but also the full year 2021 business update. It of course have been a very turbulent year for many different aspects. I have to start by saying how proud I am that the group delivered a strong performance in quarter four, but also for the full year 2021, thanks to outstanding work and dedication and cooperation by colleagues and business partners, supply partners, and of course in close cooperation with customers.
I know that many of you are listening in, and I want therefore start to really express my gratitude from myself, but the whole executive management team and all colleagues also for, I mean, relentless efforts. Relentless efforts and continuous disturbances, disruptions, but always having the customer focus in mind. That's also the reason why we have been able to continue now to increase deliveries and to serve our customers well here despite the supply constraints but also while securing a safe operation that is, of course, the main priority. At the same time, the pandemic and its ripple effects on different industries and our industry is yet not over. The supply chain visibility and predictability continues to be low.
Therefore, we continue to focus on securing supply on a weekly, but in many cases, daily basis, and to manage our operation with high levels of flexibility and maneuverability, and thereby serve the very high demand of our customers and their need for extended capacity, but also more and more urgent replacements, and to execute on our side also on a very strong order book. The demand will continue to be higher than the supply in the coming quarters. In this regard, every truck or machine or bus or engine count. Also, in the longer term, the mega trends are supporting an increased need of transport and infrastructure solutions that also must be considerably more sustainable. In 2021, in parallel with managing the here and now situation, we have also taken a number of very important steps.
We have confirmed our support to the latest science, what is deemed necessary to keep global warming at the maximum of 1.5 degrees Celsius. Our pathway to reach the goals of the Paris Agreement was validated by the Science Based Targets initiative, a very important step to continue to increase transparency, both about the target setting, but also about the pathways and the progress. The good news is that our customers and their customers in turn also are increasingly committed to reduce their carbon footprint. We rely on each other here to support each other to decarbonize the entire value chains in different industries and segments. What is our Scope 3 downstream, that is the biggest part of our emissions, is someone else's Scope 1, Scope 2, Scope 3.
That's the reason why we are so often talking about the partnership and the ecosystem creation. We have seen how that has been further taking off during this year. We have been early out, taking the leadership in the electrification, and we are now accelerating our R&D initiatives dedicated to the transition, to a sustainable transportation and infrastructure solution system. We are broadening the product and service offerings, but also extending solutions to areas of importance, such as charging, energy, and battery management, just to mention a few examples. When coming into the quarter highlights, the demand continued to grow in quarter four, and net sales increased with 12% to SEK 102.4 billion, then adjusted for UD Trucks and currency.
We delivered an adjusted operating income of just above SEK 10 billion, at an adjusted margin of around or just slightly above 10%. This was a strong achievement, strong development on the back of strong demand and deliveries and also price realization, but that was also offset by extra supply chain costs and higher cost on raw material and freight. One thing is clear, with the current high demand both for us and our customers, our main priority has been and will continue to be to maximize deliveries and thereby serving the customers for their urgent need, as we said, of capacity increase and replacements, and to execute also on our side on the strong order book.
Since the summer, we have taken an even more conscious choice to run our productions on high levels and with extra flexibility. This is of course not optimal in the short term when it comes to efficiency, but it gave us extra flexibility and maneuverability in a bumpy second half year, and deliveries and market shares increased. Industrial cash flow strong, almost SEK 24 billion in the fourth quarter, and the return on capital employed increased to 25.3%. In short, we did manage the right balance during this quarter. Higher volumes for our customers, both for products and services, and strong market share development. Despite the pain in the supply chain and cost headwinds, we achieved sales of SEK 100 billion, income of SEK 10 billion, and a margin of 10%.
As regards deliveries, truck deliveries increased with 20%. Again, 56,000 heavy-duty and medium-duty trucks is a very good achievement considering the constrained supply chain. Volvo Construction Equipment deliveries decreased with 18%, and the decline was only related to China. In all other regions, we were growing between 20%-40% with a continuous strong momentum. Also, when it comes to electrification, the most important part of the sustainability journey is an accelerated deployment of zero-emission vehicles. The interest and demand for battery electric, but also later on, fuel cell electric vehicles and solutions is accelerating as our customers are executing also their plans to reduce their CO2 footprint.
We are, thanks to our modular product system, CAST, Common Architecture and Shared Technology, continuously broadening the range of trucks, machines, and related solutions. We have a positive, book-to-bill also in this quarter for our electrified solutions, and the good momentum continues. On the right side of the slide here, the sequential improvement is obvious and is expected to continue also in the coming quarters and years. As regards, service, we had a good development of services during the quarter on the back, of course, of, high freight volumes and construction activities, but also with the focus that we've had on continuous increase of penetration of service contracts.
Service sales increased with 9% to almost SEK 24 billion in the quarter, adjusted down again for UD and currency, which was above the peak in 2019. As stated many times before, service growth continues to be one of the key priorities. First and foremost, of course, because we know how important that is for the customer relations and the customer retentions, but also to build strong resilience moving forward. There is still a great potential to continue to improve from a strong level here. Of course, to continue the adoption of service contracts into new regions, for example, into North America now for different performance depths of service contracts, but also to continue to increase penetration. We see also when it comes to connectivity and financial services penetration, as well as the electromobility solutions.
Overall, a good and promising development also for the future with the recurring revenues. On the truck side, start with truck news, and that is again a proof point that we are serious about our focus of the transformation here. We are continuing to introduce a number of new products and solutions. First and foremost then, that Daimler Truck, TRATON together with us at Volvo Group then signed the joint venture agreement for European high-performance charging network. That is of course important then to continue to send the signal that we want to see more partners and to deploy a strong network and thereby also facilitating the transition even faster. There is a big interest in this joint venture, both as regards partnership but also from the customer side.
In North America, another very important part, we have introduced the VNR Electric for regional haul and for other applications. We are broadening that scope now, and we are also launching a number of new features, an extended increased range up to 440 km, or maybe more accurate to say in North America, 275 mi, faster charging, and more available vehicle configurations. That is, of course, important then to reach out to more customers. Great interest and at the end of the year, we concluded a number of important deals and momentum continues. The Volvo FH heavy-duty electric truck that is coming into serial production this year was put through an independent energy efficiency test in Germany.
The truck exceeded expectations, range, used 50% less energy than the diesel counterpart. Let's have a look on that short movie here.
Are electric trucks ready for heavy loads? Yes, we can prove it. In a first independent road test, the Volvo FH Electric maintained an average speed of 80 km per hour at 40 tons total weight with 0 tailpipe emissions. The test was performed on the renowned Green Truck Route in Germany. Energy consumption was 1.1 kWh per kilometer, which gave the truck a total range of 345 km. In addition, the Volvo FH Electric consumed 50% less energy than a corresponding Volvo FH diesel truck, making it a very powerful tool for reducing CO2 emissions.
I think it's pretty exciting to see this very promising. Of course, we are starting to first and foremost get real input from customers, that is the most important. Also to compare this also with the well-known routes as you see. Very excited about the introductions and the ramp up during the course of this year. Okay, coming back to the truck markets and how does it look globally. As we have said, both demand for freight and the freight rates remain high, which supports our customers' profitability and in turn then drives demand both for new and used vehicles or trucks.
However, also as have been stated before, due to the constrained supply situation, the market development is capped for the time being in what the industry can produce. All forecasts that you did see in quarter three are largely unchanged. Just maybe to give some flavor of it, a very similar pattern what we see now in Europe and North America, Brazil. Strong freight volumes, pent up replacement demands, and also that customers are extending their vehicle contracts due to the long lead times, and they need the capacity basically. China, a different picture. We have had a number of very strong years, had a strong first semester of 2021.
After the introduction then of the new emission legislations of CN6 and also a generally slower market, we have seen sharp declines in the Chinese market. Deliveries were down with 63% in quarter four, heavily affecting then our joint venture result in the quarter. I think it's important, again, to reiterate what we have said before, that market forecasts are based on current visibility that continues to be low. We are managing this by working very closely together. Uncertainty continue to be significant due to the supply chain situation. Also the effects of COVID-19, not least now, on the back of the Omicron spread that has caused very high levels of absenteeism in both our internal but also external industrial system.
Nevertheless, orders are strong and also deliveries. We continue despite there being restrictions to take orders too far out in time. We need to have the balance and also to manage the cost inflation. We have a good quality and a good grip over the order book. Orders were down 18% in comparison with an extremely strong quarter four, 2020. Still, 68,300 orders for quarter four, 2021 is of course a very strong figure. Deliveries increased with 20%, and we will continue to push our production as much as we can to serve our customers, as we've said, and to execute on the solid order book.
We will therefore experience disruptions and stoppages moving forward because we are really pushing the limit, and as I said, every truck in this case counts. Market share also a positive development here. As you did see also on the short movie here, but Volvo Trucks and Renault Trucks new ranges are well received, not only the electric, but also the full range. We have the most modern heavy-duty range now in Europe. Combined Volvo and Renault Trucks for the full year reached a market share of 25.3%. Volvo growing back to 16.5%. Strong finish of the year. Isolated in quarter four, Volvo Trucks had almost 19%, Renault almost 10%, and combined 28.6% for the quarter isolated.
Also, as you can see on the right graph, a continuous strong market share on electric, both for Volvo and Renault. Still small volumes, but as I said, momentum continues and it's good to see that we are having a strong position here. North America, also strong finish after a weaker start of the year, but we have been coming back in a good way. Isolated in quarter four, Volvo was up to 12.9%, Mack up to 8.7%, and combined then almost 22%. Also a strong level in Latin America or in Brazil of historically strong level, also 22%. Stable but strong. Good development here.
When it comes to construction equipment, also starting with some of the key news in the quarter. First shipment of a 20-ton electric excavator from our operations in South Korea this time. This is the latest move to accelerate also in VCE the electric journey. The shipment is going to customers in Norway now for testing and real operations in preparing for small volume serial production. In addition, VCE revealed its concept machine, LX-03 or 03, which is a fully autonomous connected and electric solution that is then complementing for confined operations together, for example, with the TARA, the autonomous applications that we are actively working with right now, also with customers.
On the market forecast, good demand in general on the back of high mining activity, but also investments in building and construction. It is China excluded, where demand is declining after years of high growth. As we have said before, we did said that already in quarter three, it has been anticipated and even actually as good as we see. We are not creating a bubble here. When it comes to the market forecast and changes since last quarter, very similar to trucks, we are reiterating our forecast for all regions with the exception of China. In China, we are decreasing the midpoint from a decrease in relation to previous year from -20% to -25% as midpoint.
Also for VCE, obviously, market forecast based on current visibility, which is low. That is, of course, due to similar reasons as we have talked about as regards trucks. When it comes to orders and deliveries, orders were down 24% due to China. In all other markets, we have good demand and very long order books, and also here we are restrictive in some markets due to the very long order book. Deliveries were down 18% due to China, and as I said before, all other regions up between 20%-40%. We also see here in this area a strained supply chain, of course.
We had a positive book-to-bill and good machine utilization among our customers, so high and good activity level. When it comes to buses, orders increased with 43%, while deliveries decreased with 37%, mainly then, of course, linked to the very weak development in the aftermath, but also during the pandemic. Demand for new buses remains low following COVID-19 and the restrictions linked to that, and especially then for the coach business, tourism, intercity, et cetera. In the quarter, the Nova Bus business in North America was moved into a separate business entity, and Jan will come back to that. That is with a dedicated management and really continue to focus on the city bus market in North America.
Volvo Buses managed to achieve a small positive operating income for 2021, despite volumes were down with 50% in relation to 2019. Focus here moving forward is to leverage the improved break-even level when volumes are coming back. Positive is also that we took the biggest to-date order for Finland of around 60 then battery electric buses to Helsinki, a very important deal also, and seeing that we have good momentum in this area for city buses and for sustainable solutions. Volvo Penta orders up 1%, deliveries up with 8%, broad-based and good demand across segments here. It's also the same type of focus now to really serve our customers in the best possible way.
Also, Volvo Penta is revealing new solutions, a pilot project to develop an advanced hybrid solution, in this case for Hurtigruten, a new sightseeing vessel, but of course, to be used in other applications as well. During quarter four also, the first terminal tractor powered by Volvo Penta's electric driveline was delivered to TICO, an important customer in North America. Finally, on the business update, Volvo Financial Services, there is a strong demand, of course, for transportation and construction services, and that drives good portfolio performance. Our customers are solid, and Jan will go into details here. Record new business volumes in the quarter and year, on the back of the high deliveries of machines and trucks and vehicles.
We continue to have a good penetration rate. We are continuing to expand also our service offerings to new regions. For example, the global parts and service financing platform now to Brazil and Latin America. By that, Christer, I end the business update and leave the word to you.
Thank you, Martin. That actually brings us to the next speaker, our CFO, Jan Ytterberg, who will go through the financials. Jan, can you please take us through the numbers?
I will, Christer. The equilibristic work continued also here in the fourth quarter. We had a good balance between perform and transform as we were generating the necessary earnings to be able to continue to accelerate on the transformation of our industry by adding more resources and capabilities into the R&D area. We also had a good balance as relates to delivering the high number of vehicles to customers, and then at the same time absorbing the extra cost while doing this. We also had a good balance as relates to price realizations, mitigating then the cost inflation that we see on material and freight, a dedicated act done in a very challenging environment.
If we start with the income statement on top of that and look at the net sales, the increase of FX-adjusted net sales of some 12% reflects the high demand of vehicles and services globally, except for the region Asia, where, of course, the market decline of China, both related to trucks, but mainly for us related to construction equipment, impacted negatively from high levels last year. As regards FX, there was little effect on net sales. Moving into the earnings, despite the high net sales, the adjusted operating income decreased some SEK 800 million down to SEK 10.1 billion, and an adjusted operating margin of 9.8%.
In the present inflationary environment, it is important to adjust prices continuously to mitigate the cost inflation we see both on raw material, other materials, but also freight. Recent quarters, the combined effect of all this has been adding positively to result. In this fourth quarter, it was a wash between price realization and costs. The price realization is quicker on services, whereas on the vehicle side, we see that the long lead times are making it take a longer time actually for the price to be realized on vehicle side. Looking at the full group then, the price pressure in China on excavators is impacting negatively. The strong demand is of course then impacting the deliveries of vehicles and service volumes.
As regards services, we are at all-time high levels, whereas on the vehicle side, we continue to be hampered by the supply challenges. Despite this, trucks did deliver their second-best quarter ever of trucks into the market, which was then partly also offset by the lower machine deliveries in Construction Equipment to China. In this period of shortages, these truck volumes come with an extra cost and impacting negatively on the industrial efficiency. The limited supply of new trucks is of course also affecting on the used truck side, where we see demand being high and prices are being high, contributing positively to the group results. Volume is being hampered by the used truck inventories are at all-time low levels, and customers are keeping their vehicles.
The ambition to be in the forefront of the transformation with electrified and autonomous vehicles is then reflected in the increased R&D spend. We will continue to invest in R&D and plan to step up our efforts in this area even further into 2022. There was a positive effect on the net capitalization in this fourth quarter. If we look at the full year 2022, that will prevail, even though not as pronounced as we saw it here in the fourth quarter. We expect a net capitalization of around SEK 1 billion on the R&D costs for 2022. The negative impact from JV earnings was substantial, as the profit of some SEK 600 million in the fourth quarter last year was converted into loss of SEK 700 million in this fourth quarter.
Mainly related to the lower demand in China affecting our Dongfeng joint venture, but partly also related to the inclusion of our fuel cell joint venture, cellcentric, as from the second quarter, 2021. All in all, the JV effect is around 1% on group margins, negatively. FX had limited effects on the earnings, and with the weakening Swedish krona, we expect a positive effect coming from the transaction exposure of around SEK 1.5 billion-SEK 2 billion in 2022, evenly spread over the quarters, and we do not provide any guidance on the full FX effect on earnings for 2022.
If we take a look on group's balance sheet and cash flow, fourth quarter is normally our strongest cash flow quarter with high deliveries and also with trade payables increasing after vacation period, the third quarter. This was the case also this year. On top of that, we had a negative timing effect on payables in the third quarter. I mentioned that at that time, and that turned into a positive effect here in the fourth quarter. If we take a look on the working capital for the full year, it had limited effect on cash flow, and it was pretty balanced. The higher CapEx in the fourth quarter was then reflecting an increased replacement need, investments in new products, and in the transformation, and that will continue to be so into 2022 as well.
Operating cash flow for industrial operation was SEK 23.6 billion in the quarter, impacted then positively on the net cash position that increased to over SEK 66 billion at the end of December. Moving into the segments, and starting with Group Trucks. The fourth quarter was yet another quarter characterized by the shortages of material, mainly related to semiconductors, and also the lack of capacity, including freight. Despite the high volumes of vehicles and services contributing positively, the adjusted operating income decreased some SEK 1.1 billion, down to SEK 6.9 billion. A substantial part of the drop, actually 2% more or less, was related to the already mentioned negative YoY effect on the JV earnings. Minus SEK 1.3 billion, with the same comments as I mentioned just recently.
Besides causing unplanned production stops, in the fourth quarter a couple of weeks, the supply chain disturbances is also then affecting the industrial productivity with adding then extra costs for shifts, for express freight, for manning, et cetera, to deliver on the most important thing for us, our customer promises. The material cost pressure continued for Group Trucks also here in the fourth quarter, and that requires quick and continuous adaptations of the customer prices. The tailwind from increased prices continued for Group Trucks to be stronger than the material cost inflation, where the product launches of the new FH, FM, FMX, as well as the Renault heavy-duty range are contributing positively to this. Used trucks, as mentioned, are on extremely high levels and are impacting positively.
With higher deliveries in regions outside Europe, where we have less of forward integration, we got a negative market mix effect, and we also have a slightly negative product mix effect as we were delivering out more of medium duty trucks here in the fourth quarter compared to last year. R&D expenses are higher than last year. Despite all these challenges, Group Trucks continue to deliver a double-digit margin, in this case of 10.3%. The demand and deliveries of Machines and Services continue to be on high levels for construction equipment, except for China. This gave a favorable shift both on regional and product mix, where we were moving into proportion of more deliveries of heavier machines and also into markets where prices are higher as they are in Europe and North America.
Implicitly, the weight of China, with the lighter machine mix decreased compared to a very strong fourth quarter last year for China. This shift was also clearly seen on net sales. FX-adjusted net sales up 5%, whereas deliveries are down 18%. Service earnings improved, both as relates to volume and prices across markets. In areas outside China, we have been able to compensate for the material cost inflation in construction equipment. When we look at the construction equipment as a whole and including then, the price pressure we have in China, there is a negative impact net of this, i.e. price minus material costs.
Besides the negative effect coming down from the lower machine volumes and thereby also the capacity utilization, we also have more increased ambitions and activities in the R&D area, coming from low levels and thereby impacting negatively. All of this gave a small increase of adjusted operating income up to SEK 2.4 billion and an adjusted operating margin of 11%. As Martin mentioned, we have changed the Buses segment in this fourth quarter to give Nova Bus the right prerequisite to succeed in the North American city bus market. We have decided to make them a separate unit, move them from Buses, and they are now in the segment Group Functions and Other, and the figures have been restated for this.
The trend of improved utilization of the bus fleet continues to be seen in the service demand and the revenues. The higher sales of used buses are adding to this general feeling, but then, of course, we have the recent COVID development, making then our coach customers to hesitate to invest. We have a positive customer mix with less of city buses and fleet deals in Northern Europe and more of coach customers and deliveries into North America, and that impacted positively. This was offset then by also here, lower vehicle volume and material inflation, giving then a near-zero op-adjusted operating margin for buses. For Penta, demand and volumes of both engines and services continued to be strong and impacted positively.
The increase was mainly related to the industrial side, and we also had more of heavier machines that impacted positively together with more of IPS propulsion packages in on the marine side. All of this, of course, adding to the result. The supply shortages and capacity constraints on the other hand affected negatively on the industrial productivity cost and also deliveries. The positive impact from price increases mitigated the material cost inflation and the higher ambitions on present and future technologies impacted on R&D costs. All in all, an adjusted operating income of SEK 330 million, 9.1% of adjusted operating margin. Last year, we should remember, was affected by cost for discontinuing the outboard business of SEK 177 million. This, the last segment, but very important for us, VFS.
We have a stable, penetration and improved deliveries for the group, which made then the new retail financing increased compared to last year and then contributing positively to the increased credit portfolio. Write-offs levels are low as customers' payment performance is strong, reflecting then the good demand of transport, but also a strong pricing position for our customers. As a consequence, credit expenses were low here in the quarter. The fourth quarter last year, on the other hand, was affected by the general business uncertainty after the first wave of the pandemic, and also we had a lot of customers that had modified their payment schedule to manage that situation. At that time, fourth quarter last year, we had relatively high credit expenses.
All in all, this means that the year-on-year effect is plus SEK 265 million, and adding, of course, to the improvement of SEK 335 million we see on adjusted operating income for financial services to SEK 858 million. The improvement on earnings is also related to the higher credit portfolio.
Thank you very much, Jan. Martin, time to summarize the year.
Thank you, Christer. Yes, as we started to say, it has been a very hectic and challenging but also exciting year. Strong performance despite all these challenges. EBIT margin of 11%, adjusted EBIT margin of 11%, yeah, and just slightly above actually the all-time high margin that we achieved in 2019. With an operating leverage also for the full year of 2021 of 37%. We stand strong with the net cash at the end of the year of SEK 66 billion. The board is therefore proposing to dividend out around SEK 26 billion consisting of one part then an increased ordinary dividend to 6.5 SEK, and an extraordinary dividend of 6.5 SEK as well.
It's a good balance as the board and management sees it. With the current share price, it represent an attractive yield, but also why we are continuing to address the future from a position of strength. Because we are leading the transformation towards fossil-free solutions in our different business areas, which will be the key lever also to create long-term and lasting value creation. We are accelerating orders and deliveries, as you have seen, of electric trucks and machines here and now, but we are also investing continuously for the future. We are broadening 2021, and we will continue to do so, our electric offers across business areas, thanks to a group-wide modular system, but also through strong partnerships.
We are operating with our fuel cell, a joint venture with Daimler Truck, for the hydrogen-based fuel cell electric vehicles, but also other applications. We are establishing the Pan-European charging network, and we have accelerated also the introductions of autonomous solutions and have concluded also in this area important partnerships such as with Aurora. In summary, we have a good balance between perform and transform. One important proof point of that balance is also that we increased our return on capital employed to 25% in the industrial operation in this year of turmoils. For sure, 2022 will be another both challenging, but more importantly, exciting year, Krister.
Thank you, Martin. That brings us to the Q&A session. We would appreciate if you can limit your questions to two. With that, operator, we are ready for the first question.
Our first question comes from the line of Hampus Engellau of Handelsbanken. Please go ahead.
Thank you very much. Two questions from me. To the ramp up and Q4, I know that you added labor after the summer to manage the longer lead times. I guess my question is, from my understanding is that you had more labor and less ramp up. My thinking is here, how should we look at this going into Q1? It seems that you're taking slightly more orders also. Do you think that you will manage to increase the run rate into first quarter? That's my first question. Second question is kind of related to that, and that's how we should look at lead times now and how this is affecting your orders. To me, Q4 were better on orders.
I would expect you to maybe hold back a bit from the comments you made in Q3. Those are my two questions. Thank you.
If I may start and thank you, Hampus. On the first question, yes, you're right. We actually stepped up further after vacation when it comes to manning and thereby possible production levels, but also to boost flexibility because we did see a continuous, so to speak, low visibility, and we knew already at that time that we will encounter stoppages in the short run and with very short notice. Thereby both in order to boost a higher need because we have a strong order board, but also to boost a higher flexibility to catch up and to really drive it when we have components available. I think that has been a wise strategy.
We have been able to ramp up during quarter four, 56,000 heavy- and medium-duty deliveries is, of course, a very strong figure despite the disturbances. As Jan said, we are talking about a couple of weeks stoppages, right? At the same time also, we have been working overtime, et cetera. This is a short-term pain, you can say, for a long- or medium-term gain, and absolutely the right balance in this situation. Because as you can contain, I mean, the cost related to this, then of course you should go for it. Customers first priority, building strong relations and retention, they need that capacity.
As we've said, also moving into the year here, visibility continues to be low. We keep the same strategy because, again, as long as we feel that the cost inflation is also balanced with what we are doing or that we are ahead of the curve when it comes to price or commercial realization with the methodology that we have seen in 2021. We need to continue with that, the same methodology. When you can contain a number of investments, I should say, in our customer relations and capacity, that's the right thing to do, and that is what we have done.
I can add as well, I mean, without this manning strategy, we would never have been able to get out as many-
No, no
... vehicles because we are also handling the unfinished goods, the unfinished trucks, and these were actually decreasing towards the end of the quarter by-
What we call the float, yeah.
Yes. Exactly. That is also seen in the cash flow that we had a balanced situation. Inventories were going down despite trade payables going up.
So the-
On the lead times,
Sorry, sorry, Hampus. Now, on lead times, I mean, of course, the sign, as you say, that we are also, I mean, seeing a positive book-to-bill again. I mean, we had that discussion during quarter three. Yes, of course, also that we are, as we said, restricting order intake to balance that with the lead times, and that is still varying between regions. We are well into this year. Again, working with the supply sources so we can manage to balance with the cost pressure and cost inflation, also with the quality in the order book. Also the quality of the order book overall. We have a good view on that.
What we are putting in is actually orders that the customers need. We can get to that increased capacity for our customers that they, in many cases, urgently need as well. We will continue to work like this now to have the right balance. I think the important thing here, as we have said, is also the deliveries that we are seeing that coming up here, and that is of course the main priority.
Fair enough. Thank you.
Thank you. We take the next question, operator.
Our next question comes from the line of Tom Narayan of RBC. Please go ahead.
Hi. Yeah, Tom Narayan, RBC. Thanks for taking the questions. The first one, on, could you give us some more color on the truck pricing environment? You know, in autos, premium car makers have been able to prioritize higher-margin vehicles with the limited supply of chips they have, so pricing has been very strong. They've also been useful in offsetting raw material cost price inflation. Presumably, you don't have the same luxury there, given your customer profile, but just love to hear your thoughts there. Then secondly, if you would indulge me in a very long-term question. You know, at CES this year, the hot topic was autonomous, and specifically Level 4. You know, your customers are dealing with labor shortages, giving this issue more importance near term.
The main takeaway from CES was that technology's already there for Level 4, but policy and regulatory is the main roadblock, particularly in Europe. Could you just remind us maybe where you are on the development? I know you mentioned the partnership with Aurora, but maybe just give us a sense of your timeline. Thanks.
Absolutely.
Can I say?
Yeah.
I can start with the truck pricing. Of course, we are increasing prices to mitigate the cost, but also to try to improve our margins. If you take a look some years back in time, we have been used to 1%, maybe 2%, but this is of course substantially more in this year than we have experienced earlier years, without to go into any specific numbers here. As I mentioned, it is more the lead times that is sort of a problem here for us to bring out these increased prices than anything else. As you reflected on, Martin, we had extremely strong order intake in Q4 and 2020 in Q1 this year.
Of course, with the stoppages and postponement of deliveries, it takes a little longer time to realize these prices. We had launches of FH, FM, FMX, and then Renault heavy range here lately. Those come in very handy because that's a natural situation when you can increase prices.
Maybe just to add from my side also, on that note, I think when we look overall, I mean, given the situation, I mean, we are a business to business also. So I mean, we have, and that is a big difference of course with the car that you can say, "Okay, I make a priority on that model now," but we have long lasting relations. Given that situation, I think it has been a very strong work done by the organization to be ahead of the curve, if I look at the truck side, in many parts of the construction equipment, given the long order book anyhow.
Of course, that work needs to continue because we have to protect our margins, but to do that in a balanced way, so we're keeping relations strong. On the service side, continue to work on that. As I said, you have to think about also on the cost side, there are a number of extraordinary costs right now, given the fact that if you want to prioritize deliveries, you're out, for example, on the spot market. You need to understand the buckets here, so you're also comfortable about the way going forward. When it comes to autonomous, very exciting about that.
Two years ago, we created also Volvo Autonomous Solutions. Since we have a very strong backbone of different machines and solutions that are put together because with autonomous solutions, obviously, it's very much solutions based on different type of end applications. What do I mean by that? For a port, for a quarry, for a mine or whatever. These type of, to start with, confined areas will of course come much quicker both from technology standpoint, but also from a regulatory and other type of environments. We have now started operations with customers for a number of these operations in confined areas. It will have great benefit of actually realizing this.
Of course, when it comes to labor shortages and competence, but also when it comes to safety, when it comes to opportunities to operate, but also to electrify because you're thinking about the complete system. Paving ahead in a number of areas here, confined, but also then coming back to Aurora, and that is the hub-to-hub type of applications that are not confined, but more semi-confined since it's more of an entry/exit point to the highway. Exciting times ahead, and not at least when it comes to the combination with autonomous connectivity and electrification.
Okay, thank you. I'll turn it over.
Thank you. We're ready for the next question.
Our next question comes from the line of Klas Bergelind of Citigroup. Please go ahead.
Thank you. Hi, Martin and Jan. Klas at Citi. First, a follow-up to Hampus Engellau's question. It's great to see that you're opening up the order book gradually. You saw the shortages much earlier than many other OEMs. I'm just trying to understand the dynamics. You said that you recovered well into 2022 looking at the backlog, Martin. I'm just trying to understand if orders then can roll over again in the first quarter, or do you think that this is a reasonable new good level? Thank you.
Thank you, Klas. Yeah, I mean, as we stated in the report, obviously, visibility continues to be low, and not least also on top of what we have seen before, and where I think we have a very strong organization working with it now, with the task forces and the mitigation plans that we also did see as an outcome of quarter four. Of course, on top of that, what we have seen now is the Omicron spread that is very similar to what we hear for society at large. Both, I mean, when it comes to the spread as such, but also quarantines, et cetera, which means that we see high level of absenteeism, not least in the supply chain. It will continue to be disturbances.
What level it will be? We talked about a couple of weeks in quarter four. Let's see what it will be in quarter one. I think what is more important about it is that we have found the methodology to work with it, to contain the different type of, I mean, costs and actions and find the right balance. And also working very closely with our customers, so they feel informed and included in what is happening. Let's see. We have been clear, the strategy that we have put in place is the right one. Have maneuverability, flexibility, take that extra investment in the short run to serve our customers.
As the situation will improve, of course, then we will continue to optimize more to the normal type of industrial system. I don't know if you would like to add something.
Okay. My second one and final one is on the dividend. It's great that you're paying out an extra dividend again, but the total is lower than last year, despite ending the year with very strong cash flow. You didn't normalize the balance sheet such as, you know, introducing payout ratio, starting a buyback program. Is this a signal from Volvo that Volvo's gonna ramp investment even more than what you said previously at the CMD, a gradual increase, not a step change in investments? Thank you.
I mean, first and foremost, I think it's important to take a step back here and look at what the group has been doing over a number of years now. We have been very clear, of course, that Volvo shall be an attractive investment in the short run with a dividend yield that is attractive. The board has proposed a good balance here. We have also and the board has been clear that we need to continue to act from a position of strength.
That position of strength is, of course, to provide continuous transparency about, I mean, how do we continue to lead the transformation, both when it comes to the strategy and execution of that transformation, because that is super important to create mid- and long-term value, which containing great opportunities. Of course, when we look at how we have been working with our capital allocation and communicated around it, to my extent, it brings a lot of credibility. I mean, with underlying improvement in performance, we have been also following with a continuous improvement in the ordinary dividend. We have been clear that we should have a good balance between the short term and the long term.
We have been for a number of years also handing out an extraordinary dividend, giving a good yield. We are still continuing to act from a position of strength. That is, of course, important in a landscape where we are moving into solutions where we are moving into new business models. Of course not without being clear about how we are acting when it comes to CapEx or investments, et cetera. To act from a position of strength is not only signaling that we need to use it, but that we have the maneuverability, that we will lead this transformation. You don't want to have short-term gain for long-term pain. You don't want to have long-term gain for short-term pain.
You want to have short-term gain and long-term gain and a good balance, and the board has proposed a good balance in that regard.
Thank you, Martin.
Thank you. We take the next question.
Our next question comes from the line of José Asumendi of J.P. Morgan. Please go ahead.
Good morning, Martin, Jan. José Asumendi of J.P. Morgan. A couple of questions, please. The first one, trying to understand a bit better, in the light of your very strong order backlog on trucks, if your level of activity going into Q1 is going to be higher than last year, are you seeing the situation improving gradually towards maybe the situation we had in Q4 last year? And also, you know, how much visibility do you have right now on your production lead times as we speak? The second question refers to, you know, your efforts and collaboration for the high performance charging network in Europe.
Can you talk a little bit about, you know, what this means for you and, in terms of investments, how much do you plan to invest into this high, performance charging network? Thank you.
Yeah, I mean, thank you, José. I mean, just to reiterate what we said when it comes to quarter one, obviously we are continuing with the same strategy that we have seen in quarter four. I mean, to remain on high opportunity levels in production, high flexibility, maneuverability, knowing that we will encounter disturbances and stoppages given the low visibility. Again, that is the right strategy. We did see that in quarter four, that we got out volumes. Of course, most importantly to serve our customers, but also, I mean, to create strong resilience for the future. I mean, all these trucks and construction equipment are serving as well also when it comes to the service market from a group perspective.
We will continue with that. Visibility remains low, both related to the same type of issues, even if in certain value chains it has improved. We have got better visibility. New issues have arisen, but we have a good way of working with our task forces here. On top of that, Omicron creating low visibility. We need also to see that this is a contained situation right now. There are also signs of gradual, of course, improving of the pandemic, that at one point in time also will normalize the effects. Of course, incoming investments for different supply chains, and maybe change patterns also related to the ending of the pandemic when it comes to parts and components that we are sharing with other industries.
Again, I think we have found the right balance, and we will continue to work very closely with that to continue to have a strong performance, of course, from a financial standpoint, but stand by our customers by having this flexibility and maneuverability. When it comes to the order board as such, again, as we said, it differs a little bit between regions to regions. I think the sign that we are now opening up the order book is also that we have good view on it, that we have been restrictive in previous quarters. That is the situation right now.
Martin, I can add also.
Yeah
Because this is has been ongoing for quite a while now, but maybe it's obvious for some of you, but it's very important to remind ourselves that the buffers in the system, and then I'm not only talking about the Volvo buffers.
Mm-hmm
Buffers of suppliers or sub-suppliers, et cetera, they are gone in many cases. Which means that a flat tire in Helsingborg will be a problem. That was not the problem before.
Mm.
We are very, sort of, vulnerable to disturbances, weather or whatever. To come back to the right situation, we don't only need the capacity to fulfill the demand. We have to have over capacity out in the supply chain because we have to fill up the buffers as well.
Absolutely.
Martin, the investments in the charging network?
Yeah.
Yeah. Yeah.
Yeah, what we have said there is that we are together investing SEK 1.5-
7.
Yeah, 1.7.
Yeah.
Yeah. Billion.
The bean counters have talked.
Yeah.
Yeah.
I mean, what I think is most exciting about that is also that, given the size of this pan-European charging infrastructure has garnered a lot of interest because the whole idea is to say we believe in it, we want to go for it, we want more partners to embark till we really get the coverage. We see that there is of course a big interest in the charging infrastructure network for commercial vehicles because the utilization rate of this network will be very interesting given that they are all professional equipment moving around.
Big interest and that is what we hope for also to have more partners joining, so coverage is coming and thereby even quicker deployment of zero-emission vehicles.
Thank you. We take the next question.
Our next question comes from the line of Agnieszka Vilela of Nordea. Please go ahead.
Thank you. My first question is on the input cost and price dynamics. I just wonder if the orders you are taking, do you have any flexibility when it comes to the pricing or are you locked in the prices for the ordered trucks? And if so, do you feel that you will be covered, given the fact that you're buying more probably now on the spot market? Thanks.
Thank you, Agnieszka. Would you like to start, Jan?
No. That's also what I tried to explain, that we are coming from a very positive situation where we were a little
Ahead of the curve as regards price and material freight, and now we are more overbalanced. You can see the underlying pressure. Of course, as I said, on services, we are quick to increase prices and adjust to the cost inflation. It takes longer time, as you, Agnieszka. Of course, for us, this means also that to some extent it is sort of, what can the market take? What will the cost pressure be when we are then going to produce a vehicle towards the end of June or whatever it is? We are doing what we can, of course, and we have to come back.
Because in many cases, as Martin went into, we don't really exactly know in case of broker parts, how much will we buy, one-time payments to suppliers, et cetera. It's very difficult to assess, and it is changing quarter by quarter. Let's come back on that. We have been successful, and we are right now in a balance. As I said, Trucks positive, Construction Equipment negative, but that's mainly related to China prices on excavators.
I think just to add to what you say, Jan Ytterberg, I mean, a very small addition. I feel confident about how we are working with it. I mean, when it comes to, so to speak, inflation pressure and how we're working with our price realization in steps, then we have very short-term effects that you went into with the spot market purchases. The important here is that we are ahead of the curve when it comes to, you know, the price realization in relation to the cost inflation. Good work done and a methodology in place that is working.
Great. Thank you. My last question is regarding these extra costs that you have for running the production high right now. Is it fair to say that this extra cost really stem from very volatile supply chain? Should the supply issues ease, that it will be better? Also, maybe if you could comment on the after assembly of the trucks, how many of these 60,000 trucks you delivered in Q4 were the reworked trucks? Also, do you have many of such trucks on your lots today? Thanks.
Shall I start, Martin?
Yeah.
No, no.
There are extra costs, we can say, of course. What we are doing right now is, of course, to some extent, take the volume, positive volume effect out in the production and say, "Okay, we take the extra cost instead, and we use sort of that positive volume effect to compensate for that." That will not, of course, going forward. Then we will have the normal leverage in our Truck operations, but also Construction Equipment. This is sort of the extra we are having. There you get little volume effect of the additional production we are doing and then vehicles we are selling.
Yeah.
The next one.
After assembly of trucks?
Yeah, the after assembly of trucks. We did sort of and that's due to customer promises, but also due to certain legislations in specially North America. You want to clean out your unfinished stock. We did that, but we are not talking major numbers. It's not affecting sort of the quarter substantially and will not affect first quarter either. We did a clean out to some extent here. What is... Sorry, what is happening at that time is, of course, you don't get. Now I'm bean counter again. You don't get the absorption on the cost because that you have already had when you put the vehicle on the assembly line, then you only have the cost for finalizing the vehicle.
I.e., in some of the plants, actually, we were taking down the run rate in production to clean the yard. Because, I mean, at one point in time, it's no meaning to just continue to produce.
Mm-hmm.
Unfinished, put them on the yard, what we call float. To get back to that balance, because, I mean, when we have the parts in order, we have short, I mean, throughput time. I think that was also a wise decision. You have this, as you said, bean counter effect. That's, again, the right effect. Think about it like Jan Ytterberg said, this normal volume leverage is eaten up by the short-term effects. That is a conscious decision.
Yeah.
That is good to do now. The more important is the price realization with being ahead of the cost inflation, basically.
Thank you.
Thank you. We have time for a final question.
Our last question comes from the line of Daniela Costa of Goldman Sachs. Please go ahead.
Thank you very much for taking this last question. I had two things, but I'll keep them short. One was a follow-up on dividend. I think you explained well that you wanted to keep some room for the future. Just in terms of ordinary versus special and the proposal there, you have had like 2020, probably the toughest downturn, 2021, a huge amount of disruptions still generated a lot of cash. Why not just go for a structurally higher dividend proposal and carrying on doing the specials? That's one. Second one regarding your EV aftermarket, I guess it's still early days, but you've now been having the trucks in Europe for a while.
If you can draw any comments how the penetration of services and the type of aftermarket compares here for these trucks so far versus what an ICE of same age would be? Thank you.
Thank you, Daniela. First, I mean, obviously for the board, it's always a discussion about the balance. I mean, on the size of the dividend overall. I mean, if there is room also for an extra dividend. I think in this area also, I mean, for the board, it has been important to continue to re-
affirm, so to speak, the belief in the underlying improvements by increasing the ordinary dividend. That has been done from SEK 6 to SEK 6.5. Then also doing a judgment on the extraordinary with the considerations that we discussed. But I think it's also important to remember when we discussed also this year, last year, and also actually the UD transaction, that again I think the group is in a good way showing, so to speak, the attractiveness in the short term, but also leading, having the maneuverability and act from a position of strength that will serve our customers, our colleagues, but of course our shareholders in a very good way.
I can also add from a more pure financial perspective that the ordinary dividend has been now for the last years for around 40% of the net income. It's not a policy, it's behavior, and we have the last years been dividending out the full cash flow in industrial operation, and that is the case also this year. Of course, we have sort of the cash left, which we use for what we need it for.
Danielle also on EV, thank you for that question. As you say, it's early days, but what we see is of course that we are more going into solution type of sales. All of our vehicles are sold with what we call the Gold Contract. That is the full containment of repair and maintenance parameters, financing. Also additional parameters then of course that all included, so to speak, in services of charging and battery and energy management. So far we feel really that our anticipation that this will be a step change in the service piece because it will be more of solution sales or following the plans that we have. We are looking forward with excitement to that.
That is coming also with the customers really wanting to do the journey together. Many of them want to have that comfort, that peace of mind, more of a cost per kilometer or cost per ton, et cetera, and that type of solutions, so they can feel good about it. Of course, also the importance of the upcoming carbon pricing, more and more, not only on an external you know, Emissions Trading System type of view, but that we see, as I refer to, that a lot of customers also putting internal carbon prices are very exciting. This is a development that will continue, as we've said, and promising also when it comes to the after market.
Thank you. That concludes the press conference for this quarter.
With that, we hope to Take care, everyone.