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Investor Update

Jun 17, 2013

Speaker 1

Good morning, and welcome to the Nestle Rural Development Conference Call hosted by Duncan Pollard, who is responsible for engagement on sustainability with Nestle's stakeholders. As usual, we'll start with the presentation and then we'll take your questions. I'd like to remind you all that this conference is being recorded, and we'll take the Safe Harbor statement as read. And I'll now hand the conference over to Duncan Pollard.

Speaker 2

Thank you, Roddie, and welcome, everyone. Just a few words about myself. I'm a forester by training. I spent 18 years in the forest industry, including 9 years working in Shell. And then I went to work for WWF for 10 years, first in the forest program and then looking after the thematic programs.

I've been here at Nestle for 2.5 years. I worked with Jose Lopez in the Operations Division on sustainability and outreach to stakeholders. So I've got a few slides to show the importance of rural development for Nestle, which will cover some of our existing work and the results and a new approach that we're currently rolling out across our operations. Rural development is really about how do we make rural areas attractive places to work in, to live in and to invest in and how do we build farmer loyalty to Nestle. So we start with creating shared value, which is the way that Nestle operates.

And rural development is one of the 3 areas, which includes nutrition and water. Creating shared value happens when we identify business needs and social needs and bring these together so that through the way that we do business, we can create value for society. But at the same time, by focusing upon societal needs, we can also deliver business value. Crane shared value is therefore about creating competitive advantage, but it's also connected closely and indeed built upon social and environmental sustainability and compliance. Nestle is built upon sourcing of agricultural commodities from somewhere around 6000000 to 7000000 farmers worldwide.

We buy directly from 600 and 90,000 every day, many every year, many every day. The countries where we source directly are highlighted in green. The balance comes from complex supply chains through trade partners. Milk, coffee and cocoa are the major commodities that we buy, although we also source directly from farmers fruit, vegetables and cereals. We've also with over 1,000 agronomists across the world sourcing raw materials and working directly with farmers.

The Nestle model of 5% to 6% annual growth into increasing demand for agricultural raw materials that creates a constant pressure to deliver increasing volumes of the right quality. So the On the left hand side, we've got a chart which shows the rural populations across a continent wide. So about 2% to 3% of rural populations are in commercial farms, about 10% in better off family farms and 1 quarter on in between family farms. And by in between, we mean that some years they have good harvest, other years not so good and their income varies a little bit. The marginal family farms account for about 45%.

And about a quarter of the people living in rural areas are landless. On the right hand side, we've got UN population data from showing that the populations that are predicted through to 2020 5 in lesser developed countries in India. And you can see that some populations are growing, some are actually going to be reducing. Our challenges are that we need to convert the poorer performing farmers into skilled farmers able to meet our standards and develop the marginal family farms into potential suppliers. All of this on the backdrop of some parts of the world where rural populations are decreasing, which will lead to labor shortages and also increasing rural populations in other parts of the world, will lead to smaller land holdings making farming less profitable.

In both situations, we need to make sure that farming is seen as an of society to do the right thing. There are increasing demands to demonstrate high standards of social sustainability, particularly on providing equality for women, better labor standards for workers and land tenure and ownership. Oxfam recently published a scorecard called Behind the Brands, which provides a snapshot of where they believe various companies stand on these and other topics. And whilst we're happy to be at the top, we're not comfortable with the score we received. On some issues such as women's empowerment, we clearly need to improve.

And so we've subsequently made new commitments to address the gaps identified by Oxfam. We do, of course, have a lot to build upon. We've almost 150 years of experience working with farmers and some programs that can demonstrate where progress has already been made. We recently released a study of the impact of the Nespresso AAA program carried out by the business school CRECE from Colombia. The study demonstrated that AAA farms surveyed, which includes those that have obtained Rainforest Alliance Certification, had almost 23% conditions than non AAA farms.

This illustrates that the Nespresso AAA program is making a positive contribution to rural development and the livelihoods of farmers. Moving on to milk procurement. For several years now, we've carried out assessments of sustainability performance at a farm level. And here's one particular graph of one particular farm which shows what this performance looks like. We've used a tool called RISE developed by the Swiss College of Agriculture that assesses 10 different aspects covering social, environmental and economic aspects of sustainability.

The tool, which stands for response induced sustainability evaluation, is used across most of the countries that Nestle is used across most of the countries that Nestle sources milk from and now covers 90% of the milk volumes sourced directly from farmers. It allows us to identify programs to improve performance, and this has led to investments across the world in biogas digestion and tree planting to address some of the gaps found. We've also developed 2 major programs, the Nescafe Plan and the Coker Plan, and I've illustrated here the Coker Plan. Both put the farmer center stage. In the Coker plan, we are focusing upon improving the visibility and efficiency in the supply chain, improving productivity of the tree crop by making high yielding plants available to farmers, thereby improving the farm income and also eliminating child labor.

However, to better demonstrate that we're truly creating shared value and to take the rural development work onto the next level, we've recently developed and begun the implementation of a rural development framework. This is built upon 3 audiences: farmers, farm workers and communities, with a supporting foundation which ensures alignment with trade partners and collaboration with other stakeholders. The intention is to be able to develop a consistent approach across the company and to set an appropriate level of ambition. We also wish to be able to measure and report upon progress and finally, to be able to better orientate the business model to deliver business and societal benefits. The Rural Development Framework has been developed with the help of various partners such as the Danish Institute for Human Rights, Solidaridad and the Fair Labor Association, who have brought new insights to us and challenged us in various areas.

It's designed to guide the development and monitoring of the cocoa plan, the Nescafe plan, espresso AAA, the dairy program and the local sourcing plants. We've built the framework upon CSV principles of business importance and social need. And here you can see how we've started to prioritize the countries that we're going to concentrate on. We've looked at business importance, which are those countries that are important for us for sourcing of major commodities or have local rural factories in local areas in the next 10 years. On social need, we've looked at Human Development Index, Global Hunger Index and inequality.

And that provides us with a list of countries that we're going to concentrate on. So coming on to the framework, we want to ensure that the farmers are business oriented and farming by choice. We've looked at outcomes that we are after and the activities needed to get there. And we've used the creating shared value framework of business value and societal value to put this together. There is, of course, a strong common thread between these as there should be if we create shared value.

For the business, it's about increasing supply and quality, transparency within the supply chain so that we know where our supplies are coming from and ensuring that the farmer is caring for the environment and the workers he is employing. From a farmer perspective, the aim is increasing net incomes and especially increasing the productivity as well as improving his or her resilience and environmental and social stewardship. How we do that is about investing in elite planting material, training farmers and setting high standards on a few key environmental areas. We're also focused upon women's empowerment and equality. Moving on to workers.

The goal here is to ensure that employers are respecting human rights and make sure that rural based employment is attractive for workers. Attracting the right workers is an increasing challenge in many countries, particularly given the seasonal nature of harvesting work. And it's in this area where many of our major challenges occur in our supply chains with the potential for child labor and forced labor in particular. It's particularly difficult given that migrant labor is largely involved in harvesting periods. And traditional approaches such as certification schemes have not successfully addressed this area.

Finally, we believe that it's not enough just to focus on farmers and farm workers, but we need to invest in communities as well. We need to make sure that the communities around our factories within sourcing districts are progressing economically, environmentally and socially. On this one, we've been a little less prescriptive as we believe that it's for the communities themselves to define what the outcome should be. But we're quite clear that our interventions will most likely focus upon water and nutrition, which are our other 2 creating shared value areas as well as topics that cross reference the other sections. So for example, community level initiatives to support women's empowerment or land tenure.

In summary, this is not another program. It is the way we wish to develop the business. The framework is not a methodology, rather it's designed to guide the various plans. It's designed to integrate the existing tools that we use such as certification or RISE. We believe that the framework will therefore allow us to deliver a consistent approach and ambition across Nestle.

Of course, we've set some global priorities such as farmer net income, women's empowerment, labor standards, nutrition, water and sanitation. We've also built in the priorities and set the priorities based upon locally identified gaps. The implementation also involves interaction with local partners, which brings in technical expertise and adds a degree of credibility to the work. Finally, by establishing a baseline of data, it will allow us to measure and communicate progress and activities in the future. We anticipate that we'll report upon progress starting with the annual Nestle and Society report next year.

Great.

Speaker 1

Thank you, Duncan. And we're now opening up for questions. So I hand up the call back to the operator. Thanks. Thank Okay.

Well, if there are no questions, then we will bring the call to an end. And obviously myself, Iain and the team are available in the office for any follow-up that you might have. Thank you very much for listening and for your attention. Thanks. Goodbye.

Speaker 2

Thank you for participating in today's conference call. At this time,

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