Welcome to the Temenos Q2 2024 results conference call and live webcast. I would like to remind you that this conference will be listen-only mode and the conference is being recorded. The presentation will be followed by a Q&A session. You can register for questions at any time by pressing Star and 1 on your telephone. For operator assistance, please press Star and 0. The conference must not be recorded for publication or broadcast. At this time, it's my pleasure to hand over to Jean-Pierre Brulard, CEO. Please go ahead.
Thank you, Operator. Good evening, good afternoon, and thank you all for joining us for our Q2 2024 results. My first call as CEO of Temenos, and let me tell you that it's both an honor and privilege to be with you today. Starting with the highlight of the quarter, we have seen a good incremental improvement versus Q1 across most of our KPIs, and even more importantly, our customer reaffirmed their confidence in Temenos with all the delayed deals from Q1 closing to Q2, 100%, and as well as strong attendance at the Temenos Community Forum early May.
In this context, looking at our two most important KPIs, our ARR grew LC 12% and free cash flow grew 16% in the quarter, which clearly shows the resilience of the business that we have as we move to a recurring revenue model. This quarter also, we announced the launch of Temenos SaaS Foundation, our next-gen SaaS platform for banking, which I will detail later on. However, we didn't catch up the two months lost in the most sales campaign due to the short seller report earlier this year, which has clearly impacted the quarter.
So given this H1 performance, we have issued revised guidance for the years. And importantly as well, this guidance assumes a return to growth while de-risking the second half of the year. So having said that, I would like to take a minute to briefly introduce myself as well. I joined Temenos at the start of May and have relocated myself to Zürich for this role. I have spent more than 30 years in the software industry, and I would like to share twu key experiences that I believe are particularly relevant to this new chapter of Temenos.
First of all, as CRO of VMware, a $13 billion revenue company, where I spent the last 14 years between London and Silicon Valley, I led the business transformation of VMware for pure on-premises business to SaaS and subscription. Prior to that, I was the EMEA President of Business Objects, where I learned the challenges for a non-U.S. company to succeed on the global stage. As a software company, I've served financial services as my first industry focus, and I had the privilege as well of helping our banking customers to run and transform their business.
Coming from my first 80 days, it has been an exciting three months at Temenos for me, a listening and learning tour. I have the pleasure and the privilege of meeting many of our clients and partners, and more importantly, hundreds of our employees in our offices around the world, from London to Paris and Amsterdam to New York, and lastly in India, in Chennai and Bangalore. One of the first events I also attended as a CEO was the Temenos Community Forum in Dublin. As you know, it's our annual ecosystem event with clients and partners coming together to share success stories and learn about our latest innovation.
Clearly speaking, I was impressed to see over 1,400 people with higher attendance, higher than last year. For me, that really shows our clients and partners reaffirming their commitment to Temenos. From this listening and learning tour, I would like to share my initial impression with you. It's clear to me that we are servicing a large and growing market with clients that are under increasing pressure. From my client meeting, I can see we have a strong customer relationship where we are trusted partners, really at the heart of the operation.
The love and loyalty of the customer is something you cannot buy. To me, this gives us a strong foundation to continue serving them and also create upsell and cross-sell opportunities. Despite the uncertainty driven by recent events, our level of attrition remained very low, and I've been impressed by the level of commitment and passion of our employees for the company and our clients. Last but not least, let me share with you from my past experience in the software industry, the successful software companies always, always combine two major ingredients: customer centricity and innovation.
I strongly believe from my customer meetings that Temenos has this winning combination of leading functionalities and the latest technology that makes me very confident for the future. So let's start with customer centricity by sharing with you two proof points. The first is the number of customers going live in our product in Q2 alone. We have 101 go-lives, up from 62 in Q1 this year. This includes customers going live for the very first time, customers going live on additional modules where we upsell or cross-sell to them, and customers upgrading to the latest version of our products.
The second proof point, it was a testimony from BIL, Banque Internationale à Luxembourg. This bank goes live on Temenos Core, Payments, and Wealth Funds Office. This is a great example of upsell and cross-sell as BIL was already a core banking customer for Temenos, and they have adopted much more core modules and as well as other products from Temenos like Payments and Wealth. By partnering with Temenos, BIL has achieved greater flexibility to respond to regulatory and commercial change, and as well operational efficiency and scalability to allow them to onboard high-volume clients.
I do believe at the first glance in general, we have many untapped upsell and cross-sell opportunities in our customer base, and I have specifically asked for our sales force to focus on it. Equally important to the customer base, we need to win new logos, and our next-gen SaaS platform that we launch at TCF will be an important asset to achieve this goal. In a few words, Temenos SaaS Foundation is a single-platform portal to consume SaaS solutions with operational automation and management tools.
As you can see here, Temenos SaaS Foundation is a single-platform portal based on hyperscalers like Azure and AWS and takes out the complexity of the cloud architecture. It's not only an announcement, as we have already a client live on Temenos SaaS Foundation, which is a leading tier-one bank in Europe. We have gone live for its international operation. To allow customers to adapt and go live very quickly, we have also released our next-generation enterprise services on top of Temenos SaaS Foundation.
These enterprise services are fully integrated and packaged front-to-back capabilities from digital to core with pre-configured banking products and business processes for specific banking verticals like retail, corporate, and wealth. I am also excited about the strengths of our executive leadership team, which has been recently reinforced through internal promotion and hires. Starting with internal promotion, Will Moroney, which was our president of international business, has been promoted to CRO with responsibility for global revenue.
Will is bringing over 25 years of sales and leadership experience and joined Temenos in 2020 from Finastra. Rodrigo Silva has been promoted to president of Americas with responsibility for the P&L and growing our businesses in North and South America. Rodrigo joined Temenos two years ago as a managing director, and more recently, he has been running sales for America. And prior to this, Rodrigo spent over 20 years at Fiserv , holding many senior sales and management roles. And we have also made two senior hirings, both in the U.S. and the West Coast.
Isabelle Guis joined us as CMO, bringing over a decade of SaaS experience, driving go-to-market growth strategy, and overseeing product marketing for global SaaS organizations like Salesforce. Monty Bhatia joined us as EVP of Global Alliances and Partner Ecosystem, and as well, Monty drives our partner strategy to accelerate the growth of the company's partner ecosystem. He has over 30 years of industry experience in management and commercial leadership roles in software and technology companies including VMware, AWS, and Deloitte.
Lastly, I would like to outline our three main priorities for the second half of the year. Let me start with culture and leadership, absolutely indispensable to open this new chapter of Temenos. Second priority is the assessment of our product and technology, critical to defining our strategy going forward. Based on these two streams, we are working on our strategic and financial plan that we will share at our capital market days on the 12th of November, just after the U.S. election. Even prior to that, to accelerate our presence in the U.S. and Western Europe markets, we are making immediate incremental investment in go-to-market in H2.
With that, I would like to hand over to Takis, our CFO, to take through the other business and financial highlights of the quarter.
Thank you, Jean-Pierre. I'll start with an overview of the quarterly financials on slide 16. All figures are non-IFRS and in constant currency unless otherwise stated. ARR grew a healthy 12% this quarter to reach $742 million and also returned to the normal pattern of sequential growth after the small decline in Q1-2024. All delayed deals from Q1-2024 signed in Q2-2024. This is an important data point as it demonstrates our clients and prospects have fully re-engaged with us after the independent report was published.
We also saw our sales cycles normalize in terms of rate of progress, and we saw growth in demand for both core banking and digital in Q2 2024. However, many of our deals were impacted by a two-month earlier delay in the year. As we said, the sales environment remained stable. The growth in ARR was driven by all our three recurring revenue lines: subscription, SaaS, and maintenance. Subscription revenue was $39 million in the quarter, up double-digit year-on-year. SaaS revenue grew 8% but declined sequentially as we had flagged at the Q1 2024 results due to the temporary impact of elevated downsell and churn in the first quarter, which have now normalized.
We signed $9.4 million of SaaS ACV, nearly double that of Q1-2024, and this included a new logo win with Haventree Bank in Canada. This SaaS ACV will drive sequential growth in SaaS revenue again in Q3, Q4, and into 2025. We have a good SaaS ACV pipeline, and I would expect turning to growth in Q3-2024. Maintenance was again a bright spot in Q2-2024, growing 11% and driven by sales of extended and premium maintenance. I expect maintenance to grow high single-digit in Q3 and Q4 to reach around 10% growth for the full year.
The shift of sales commissions to ARR at the start of the year is driving the desired behavior in our sales force to focus on recurring revenues. Total revenue grew 5% in the quarter, and EBIT was again up 7%, benefiting from lower-than-expected variable costs across commissions, bonus accruals, travel, and marketing. Some of this is expected to come back in H2 2024 when we return to stronger growth along with new hires, although this will only have a small impact on H2 2024 costs given the phasing. EBIT margin expanded 1 percentage point to reach 37.4% in Q2 2024.
Cash flows remained strong in Q2 with $73 million of free cash flow generated, up 16%, and we had further reduction in our DSOs, which were down to 133 days, again helped by good cash collection and a reduction in services DSOs. I still expect DSOs to decline year-on-year as previously guided. Looking at capital allocation and the balance sheet, we launched a CHF 200 million Swiss share buyback in June, and we have so far bought back shares worth CHF 110 million. We ended the quarter with $563 million of net debt and leverage stood at 1.4 times, slightly below our target of 1.5-2 times.
I expect our leverage to be towards the lower end of our target range by year-end after the share buyback and assume no M&A. Moving to slide 17, I was pleased that subscription grew 10% despite the delays in sales processes earlier this year. On an LTM basis, all product-related revenue lines such as subscription, SaaS, total software licensing, and maintenance remained on a solid trajectory and also demonstrating the health of the business despite the quarterly volatility seen in H1-2024 due to recent events. Moving to slide 18, we have like-for-like revenues and costs adjusting for the impact of M&A and FX. The figures are all organic and therefore in line with our constant currency growth rates.
On services costs, we were down another 5%, and the margin in our services business continues to improve as we expected. Product-related costs in the quarter were up 6%, again from our ongoing investments, go-to-market in SaaS, cloud, and hiring across the business. Looking at FX, it was a similar trend to Q1 with a stronger pound sterling, a slight headwind on costs, but offset by a weaker Indian rupee. Overall, including hedging, there was no impact from FX on EBIT this quarter. As Jean-Pierre elaborated, we are making continued investments in our go-to-market, but we are also investing in other areas such as cloud and SaaS.
On slide 19, net profit was up 11% ahead of EBIT with lower net financing charges offsetting higher tax charges. EPS for the quarter was up 8%. On slide 20, our LTM cash conversion was 121%, well above our target. Turning to slide 21, the main movement in our group liquidity was generating $97 million of operating cash, repaying loans in April, and starting our share buyback. We ended the quarter with $194 million of cash on balance sheet and net borrowings of $572 million. Our leverage is at 1.4x, and I expect our leverage to be towards the lower end of our target range by year-end after the share buyback and assuming no M&A.
Lastly, on slide 22, we have revised our 2024 guidance, which is non-IFRS and in constant currency. Our progress on sales campaigns in Q2 2024 showed us that it is increasingly unlikely that we will catch up everything by year-end. We have issued this revised guidance, which assumes return to growth 8%-10% in the second half for total software licensing, while at the same time de-risking the second half of the year. We are heading for ARR of about 13%, down from about 15%, and now expect total software licensing to grow 3%-6% instead of 7%-10%.
We still expect EBIT to grow 7%-9%, which gives us ample headroom to fund the incremental investments in go-to-market Jean-Pierre has talked about. We are guiding for EPS to grow 6%-8% and our free cash flow to grow at least 16%. Our tax rate is expected to remain in the 20%-22% range. We have put the EBIT and free cash flow bridges into the appendix for your reference. A couple of things I would highlight for H2 2024. We expect Q3 to be a bit better than Q2 for total software licensing given the delays we have seen from H1, which is not our normal seasonality for TSL.
Our cost evolution will be a similar case to last year, plus a few $ million more. In terms of cash, we will be paying all of the invoices related to the independent investigation in Q3, so our free cash flow growth rate will be lower in Q3, which is why we have kept our 2024 guidance for free cash flow of at least 16% growth unchanged. We will be revisiting our midterm targets at the capital markets day in November as well. With that, operator, please, can we open the call for questions?
We'll now begin the question and answer session. Anyone wish to ask a question or make a comment may press star 1 on the telephone. If anyone has a question, may press star 1 at this time. The first question comes from the line of Charles Brennan with Jefferies. Please go ahead.
Yeah. Hi, good evening, everyone, and welcome, Jean-Pierre. If I just start with one on the investment and the guidance, if I can. You've obviously lowered your software licensing ambitions for the year, but you've kept EBIT unchanged. That obviously implies OPEX lower than expected, implies something like a $15-$20 million saving in OPEX. On the other hand, Jean-Pierre, you're talking about immediate investments into the go-to-market function. How do we square those incremental investments with the lower OPEX we're seeing in the guidance?
Yeah. I will let maybe Takis start with the expenses, and we'll go to the investments after that.
Hi, Charlie. A couple of things here. If you do the math, we're still basically looking for a $80 million plus incremental cost H2 versus H1. Clearly, a lot of it is going to be on the variable side. Commissions, which we didn't hit H1, but assuming we hit H2, that's going to be a substantial chunk. Also, accruals for bonuses. And clearly, also some more travel and marketing expected. Then you have big chunks coming in as we do the annual pay rise that we're starting in July. And we still have made some investments, and they're going to hopefully hit H2.
Now, what we are also seeing is a lot of efficiencies coming through over the last six months, and this is basically freeing up more than enough space for Temenos and Jean-Pierre's initiatives to invest. So yeah, we argue that maybe the previous EBIT guidance was a bit on the conservative side. It's still on the conservative side, and we have ample room to invest. Please also bear in mind, even if we hire now a large amount of people from, let's say, September onward, the in-year impact is usually just three or four months. But the message is that there is ample room to invest just this year.
And the second part, good evening, Charlie, of the answer as well is that we would like to be ready for 2025. So of course, you know the game. We need to hire now, both in the U.S. and Western Europe as well, which is our growth opportunities, to be full speed in Q1 2025 as well. So it's the reason why I free up as well a couple of investments in both theaters to be ready to go and full speed as well in 2025.
Perfect. Thank you.
The next question is from Sven Merkt with Barclays. Please go ahead.
Hey, good evening, and thank you for taking my question. I was wondering if you can comment on the implied TSL guidance for H2 and the pipeline that supports this. How de-risked is this, and how do the assumptions in terms of pipeline conversion compared to prior years? Thank you.
Hi, Sven. We have seen in Q2, clearly, we have seen a normalization in terms of the conversion rate, but not a massive improvement so that we could have maintained the full-year guidance. So if we look at now the pipeline volume for Q3 and Q4, it's obviously having good visibility on Q3. It supports clearly the revised guidance. Yeah. What we didn't want to do is run a high-risk, maintain the current or the previous guidance, and run then a risk that we end up at the end of the year missing out. So I think this is now, we call it definitely quite a bit de-risked.
We have some space in there as you would expect. And the growth, which is implied on TSL, clearly, we have very good visibility on our SaaS revenues because they're basically now locked in. So the rest is all coming from subscription. And I think clearly, we would expect that the subscription volume implied for the second half, it's clearly covered by what we have in terms of pipeline. And I would say we have obviously seen an improvement in the quality of the pipeline.
Clearly speaking, Sven, our H2 is in line with our normal rate of growth rate of business as well. We are highly penalized by the H1 performance. We didn't change too much our H2 trajectory here. Of course, in annual guidance, that of course has some implication in terms of guidance as well. The second piece as well that in a way is a change of philosophy as well, and you will see that in capital markets. We would like as well to provide, I mean, a long-term and strategic as well milestone and not running after, I mean, the magic deal of the quarter that could penalize us as well as we can leave a lot of discounting on the table as well.
Of course, we need to do both as a public company, but not sacrifice short-term to the long-term. Very clear.
Thank you for all the details.
The next question is from Mohammed Moawalla with Goldman Sachs. Please go ahead.
Yes. Thank you very much. Hi, Jean-Pierre. Hi, Takis. Jean-Pierre, you mentioned in your kind of prepared remarks about some of the experiences you bring having run kind of global software businesses. What are your kind of early impressions on perhaps some of the changes that you may need to make to sort of improve Temenos's execution or realization of some of the opportunities ahead, particularly in the U.S.? Thank you.
As I mentioned in my introduction as well, we have worked on three different streams. The first, maybe the newest one, which is culture and leadership as well. Just to check. And of course, it's always the case with a chapter one, which is driven by the founder, that in a way, a specific culture and behavior as well. So I would like really, first of all, to attack this point and in a way to shape a new culture based on initiative, based on as well long-term strategy, based about the fact that we can embrace change as well.
And it was really my first stream that we have done with a third-party consultant, with the top management, and then we will extend to the senior leadership team as well to co-construct with them the strategy and to have more, I mean, participative contribution to the strategy rather than top-down. Number one. Number two as well, made as well a product and technology assessment to know which are our strategic investments. As you may know, we have 4,000 people in India, just in product and technology, which is close to two-thirds of our staff.
So to know basically if we have the right assessment about what we will do. And thirdly, of course, to know in the strategic plan where we would like to fight, where we would like to win, differentiated what we can do in our installed customer base and the growing market as well. So it's basically the three streams that we have engaged, and that should converge in a capital market day in 12th of November when we will lay out as well our strategic plan and midterm guidance, as Takis mentioned before.
Thank you.
The next question is from Toby Ogg with JPMorgan. Please go ahead.
Yes. Hi. Hi, good evening, and thanks for the questions, and welcome, Jean-Pierre, from my side as well. Perhaps just firstly for Jean-Pierre, just on the comments in the press release about it being clear there are areas Temenos needs to improve on and invest in. Could you just help us with sort of how big you think the investment requirements are and what those areas are as well that are going to be needed to get Temenos into the right place? And then just secondly for Takis, just back on the TSL guidance, as you said, 8%-10% TSL growth in the second half.
So pretty significant acceleration there in the second half versus the first half. Could you just sort of walk us through the steps that you went through in order to de-risk that TSL guidance, specifically in terms of pipeline metrics? If you've gone through risk-adjusting deals, assumed lower conversion rates, and how is the pipeline coverage tracking? Thank you.
Yeah. Thank you, Toby, for the question. So of course, I cannot lay out the strategy because it will be communicated and shared with you and capital market on November 12th. I can only share a couple of leading indicators that in a way that will drive our reflection as well. So I cannot say about the investment what we will double-click what in a way if we have to make some trade-off as well. Leading indicators are pretty straightforward. First of all, we need to differentiate the core products, which are called banking, payment, and wealth, and digital from the rest.
Number 1. Number 2, to differentiate 3 different criteria. The first one is theater. Geo-theater. We have the emerging market where we are doing a lot of business today between Middle East, Africa, the small APAC countries, LATAM, and Eastern Europe from the U.S. and from the mature market composed of Western Europe, Canada, Japan, and ANZ. It is one parameter, of course, with the tiering of banks as well. The second parameter is about the banking segment between retail, corporate, wealth, and payments.
And the third one is about the deployment between SaaS, on-premises, and cloud-native. And the last one, of course, we need to differentiate our strategy and our investment for the installed base and as well for the growing market. So on top of that, we need to take into account basically the affordability in terms of product capabilities, our skills, and our trade-off. So if we take into account all these ingredients, we'll be basically the leading indicator.
We will construct as well our strategic plan in line, of course, with our midterm financial guidance. And I will let Takis comment on the second half.
Yeah. Hi, Toby. Maybe a different way to look at to help you with modeling. Last year, we did $238 million of licensing for subscription plus term. And if you look at our guidance for this year, it basically implies roughly the same number, maybe a bit less. So this is point number one. We're not baking in massive growth in terms of that. Second element to look at, we did $193 million of TSL first half last year. And this year, we got to $186 million despite the massive negative impact we have seen from Hindenburg.
So it's not yes, it's -4% on the first half, but it's not like everything completely changed, other than we lost two months on many deals. Now, on your third point, conversion rate. So the exit conversion rate has normalized. However, having maintained the guidance, we would have seen we would have needed to see an improvement so that we could catch everything. So if you want, the conversion rate is now back to where it was pre-Hindenburg allegations. It gives us confidence clearly because of just timing and not losing deals.
We have now good visibility, better than usual visibility on Q3. And this is why we said, "Yeah, it's going to be an unusual seasonality this year." So Q3 better than Q2. And finally, on the pipeline, yeah, we don't want to start giving even more growth KPIs out there. But the pipeline clearly supports the second half guidance as we have stated.
That's great. Thanks a lot.
The next question is from Frederic Boulan with Bank of America. Please go ahead. Hi.
Welcome, Jean-Pierre, as well from my side. Hey Takis. Maybe to come back to, so first of all, previous questions. I'm also struggling a little bit on the kind of confidence you have on that return to kind of 8-10 on the software licensing. So it would be helpful to understand within that, on the SaaS side in particular, what you expect. Are we still in the kind of 10%-ish vicinity for the year? I mean, Q2 was a bit below that. And then anything else you can help us around software licensing? I mean, it does seem like a pretty sharp recovery as well. So anything concrete you can discuss there would be helpful.
Maybe as well, question for you, Jean-Pierre, in terms of opportunities you identified. And I mean, it seems to be more of a sales effort than a product investment. But it would be interesting to understand a little bit to what degree you think you need to free up more capacity to invest. And that's more question for November, I guess. But we've had a pretty significant margin set a couple of years ago. To what degree the kind of expansion margins we have embedded in the guidance is something you think is realistic considering the investment requirement you have identified?
Hi, Fred. Let me take the SaaS question first. So Q2 SaaS at $54 million was actually slightly better because we had said the downsell and the attrition we had seen would cause a $2 million-$3 million sequentially lower SaaS. So we came in at the $2 million. The SaaS, given we have now done ACV, we wanted to do more. But the ACV we have achieved so far supports still, it's the same, roughly 10% SaaS growth for the full year. So sequentially, we'll move up from the $54.2 million, $11.5 million up. And then for Q4, you're going to be at $57+ million.
Yeah. A nd this is how you arrive. So SaaS unchanged from previous commentary. Now, if you look at, as I said, on H1, we're slightly behind. After Q3, with the TSL we're targeting, you're probably going to be already ahead in terms of year-to-date, nine months, 2024 versus 2023. And then if you assume, let's say, normal Q4 growth, again, we don't see any change in terms of macro or anything. So very similar to what SAP said, sales environment remains stable. It's still a good time for banks. So this is SaaS locked in with the kind of growth.
And then TSL in Q3, slight improvement over Q2. And then for Q4, I think you should assume the normal, as we said, growth rate we should achieve. Again, conversion rates, everything has normalized. It's simply we're missing on some deals, those two months lost during the earlier part of the year.
And Fred, good evening first. To your second part of the question, we will not trade-off go-to-market investment versus product and technology. The thing is, it was pretty obvious we were underinvested in sales force in the U.S. and Western Europe. Basically, we have more salespeople in LATAM than U.S. So the correction was pretty obvious that we need to invest in the U.S. sales force and Western Europe. So it was really basic decision-making process to do that. Regarding product, as I mentioned earlier, we have made a high-level consultancy by an independent consultant as well to make an assessment about the level of our product and technology.
Even more importantly, to adjust our investment and resources to our strategy. We just need to know which is the market demand for SaaS, in which tiers, in which geography, to give you an example. We need as well to make an assessment about composability, which is the market demand, which kind of application and module we need to adjust to do that as well. And just to have, I think, a better market intelligence about the market demand and the investment that could pay off very quickly as well. And not to invest technology for technology. We are in the process to complete this assessment.
Of course, it will be a very strong foundation in regard of our strategic exercise as well to know where we will bet. We know, for instance, as the tier one banks, they do prefer sometimes to manage their own cloud and to have a deploy on cloud native rather than SaaS. So to give you an example, so if we are betting on tier one, it's pretty obvious, and I am not suggesting that today, that we need maybe to double-click on cloud versus SaaS. Just to give you a couple of concrete examples of the trade-offs that we need to operate in regard of the bet that we will share with you in November.
Okay. Thank you very much.
The next question is from Chandra Sriraman with Stifel. Please go ahead.
Yeah. Hi. Thanks for taking my question and welcome from my side to Jean-Pierre. Hi, Takis. So just a couple of questions and a clarification. So if I take a step back before Q1, you had a guidance out there, and then we had this negative impact from SaaS downgrades, which was compensated by the implied subscription upgrade, which you have now stepped back. So it seems that most of the downgrade that we see is just from the SaaS side of things. So I wanted to get a sense of how conservative is your subscription guidance for the year.
That was one. The second one is just a double-check on associated risk with regards to large deals in the pipeline. Anything you can comment for H2. And lastly, a clarification on the SaaS side of things. Is that true that you have caught up with all the slip deals on the SaaS side as well? Thanks.
Hi, Chandra. Yeah. On subscription, what to call conservative, what to call prudent. Clearly, at the start of the year, as you correctly pointed out, we underestimated the impact from the H report. And ultimately, yes, we signed all subscription deals. To be precise, there are still some in the works for ACV, smaller ones. But on subscription, all done. So in hindsight, yes, we should have had a larger margin of error. How confident are we? Again, if you look at what we have done last year in terms of just licensing, so without SaaS, in the second half, that was $142 million.
And if you look at what the guidance implies for this year, it's maybe, let's say, $160 million. Yeah. So we definitely have the pipeline for that. We don't need everything because SaaS is still growing. Again, we feel confident on the subscription business. The downside from the original guidance, you're expecting, it was the $20 million SaaS or 10% SaaS growth. But on the contrary, now, given we have seen what we signed in the first half and what ACV deals we're going to sign in, usually in September, happening will not have an impact on this year.
So we know we have pretty good visibility on SaaS revenues for Q3 and Q4. Churn downsell has normalized. So that's basically the other element of total software licensing SaaS where we still see the number in the 10% ballpark. And then the final one on large deals. So the environment has not changed. We also signed a large deal in Q2. We had missed one in Q1 that got signed in Q2. We have, as in previous years, there are quite a number of large deals with respective cover also for especially for Q4, not that many for Q3. So no change to the large deal topic.
Perfect. Thank you.
The next question is for Laurent Daure with Kepler Cheuvreux. Please go ahead.
Yes. Thank you. Good evening, gentlemen. A few from my side. The first is, if you could share with us, it's been a long time since you have not alluded to the fintech clients. So if you could share with us an update and if you start to see some improvement around that category of clients. My second point is also on the four business line, if you could share a brief comment between back office, front office, wealth, and fund management in terms of trends. Finally, sorry to come back on the fourth quarter, but it requires some quite a decent growth rate at the very end of the year.
So I was wondering if you were relying on a couple of large deals to achieve your guidance, or if it was just a large number of small deals, then that would be less risky for the end of the year. Thank you.
Okay. Laurent, let me take number one and three. Okay, we look at the second one. So on fintechs, I would say the situation has not materially changed. We still have a difficult funding environment. We have seen some smaller deals. And as we know, we're doing more with the established players than anyone else. Haventree is a good example of new column fintechs or similar banks being launched. So I would say it has stabilized. Is it going to massively accelerate? I don't think so. I still believe their owners, the owners of the fintechs, are still focusing more on profitability than growth.
Clearly, eventually, even what they have bought in terms of volumes will be used up. But I think this is more of a 2025 topic. If I look at the SaaS ACV pipeline and forecast for Q3 and Q4, we don't have that many fintechs in there. So not really dependent on this part of the market recovering. Large deals in Q4, maybe slightly less large deals involved versus Q4 last year. But still, a considerable chunk has to come from large deals. Maybe what's better than in the past is we have better coverage. Yeah. So I think there is, as we have guided, there is clearly more cushion there.
And so we don't need to get everyone or even every second large deal done to hit the quarter.
Yeah. And let me take the second question, Laurent. Good evening. So in fact, we have seen this quarter, I mean, a pretty good growth, both on front office and back office as well with core and digital. And sometimes as well, in a way, integrated deal between, as we mentioned, for Will, for instance. Payments remain steady. What we observe as well for us is more an add-on to Transact. That's a standalone business as well. But at the same time, payment is highly demanding by our Transact customers to be more than adjacency to our business as well.
So what we are achieving as well is to integrate all this module and application together. And as I mentioned earlier as well, in our SaaS platform to integrate all together in different verticals between retail, corporate, and wealth.
The last question comes from the line of Justin Forsythe with UBS. Please go ahead.
Thank you very much. And welcome to Jean-Pierre as well and Takis. Good to hear from you. A couple of questions from me, if I may. First, just wondering, I mean, there's been a lot of questions on the difficulty of achieving the TSL guidance in the back half of the year. Jean-Pierre, and I guess Takis as well, did you just consider wiping the slate and pulling the guidance all together rather than being held to something that the prior regime is holding you to? And I mean, it does seem still, again, like rough numbers, like $30 million worth of licenses on a year-over-year growth basis, roughly.
It seems like quite a few deals. So just wondering, yeah, again, thoughts on your ability to achieve that. The other one is, and this is a question for Jean-Pierre, you talked about your experience in the U.S. software, particularly in taking a European company and a foreign company into the U.S. You said you kind of knew the attributes and what it takes to be successful. Maybe you could just walk us through what you believe it is exactly in a little bit of detail that made that possible. And if you have any preliminary thoughts on how to disrupt the incumbents in the space, such as Pfizer, FIS, and Jack Henry. Thank you.
Hi, Justin. Thanks for your questions. I'll take the first one. When Jean-Pierre arrived 1st of May, clearly, there was not any obligation to him to do anything specific with the guidance. He joined, as he explained. He looked at everything, the sales organization, pipeline, product, everything. Clearly, we have an alarming situation. We have seen that we were catching up on the deals, and they got signed. But we were also seeing towards the end of the quarter, so end of June and early July that despite all the achievements and the sequential improvement with summer holidays coming up, it will be increasingly unlikely to maintain and to deliver in a confident way the old guidance.
Could it have been done? Yes, of course. Yeah. But you don't run a company with that kind of risk level. So it's also about de-risking the second half. But there was nothing, no obligation from the board or anyone to revise it. This is our own assessment if you want.
Yeah. Good evening, Justin. So to your question as well, as I say, I spent the last four years in Palo Alto and, of course, part of a U.S. company. And 10 years ago, even more than 10 years ago, I was working for a European software company, Business Objects. So in a way, I know how difficult it is for a non-U.S. company to face challenges in the U.S. as well. So of course, we need to be American in America. I mean, no escape to that. So starting with our president, Rodrigo. Rodrigo is based in Dallas. He's an American citizen.
As I mentioned, he spent 20 years at Pfizer. So in a way, he knows the churn, the code of American business. I spent one full week with him in New York with our new board member, Laurie Readhead from Bank of America as well, to assess basically what we can do in the U.S. in two dimensions. The product, how to close a couple of product gaps to fulfill regulation and compliance, which where we would like to win in terms of tiering as well. As we know, that Tier four and Tier five in the U.S. are managed by the oligopoly of the three BPOs between Pfizer, FIS, and Jack Henry.
And many Tier one banks, they have in-house core banking development as well. So we have pretty good success, as you know, with Commerce Bank and Regions Bank, which are Tier three regional banks. So we are assessing very carefully which kind of investment we need to do in the U.S. to be successful, again, both in product and go-to-market. And to your prior question, we are starting with go-to-market because it's pretty obvious that we need to be ready for 2025. And with the product organization as well, we are assessing what will be, I mean, the quick wins.
I'm thinking, for instance, in corporate banking to close a couple of gaps, both in functionalities and as well in regulation, to be seen at fully American providers and to have a playground that we can bring value to our customers. So it's basically a couple of things that we need to do. And I will spend at least one or two weeks per quarter in the U.S. as well to reassess permanently our progress in the U.S.
Thanks a lot, both. And just, Takis, a quick follow-up on the medium-term guide. Should we consider that still valid for now, or is that considered technically pulled from the capital markets today? Thanks a lot, both. And thank you, Jean-Pierre, as well.
Yeah. Justin, as I said in my comments, it will be revisited. So whether the numbers will stay and the timeline expanded or it's going to be a different mix, we don't know as of today yet.
Ladies and gentlemen. That's all. Okay. So yes. Yeah. Sorry. Please go ahead.
Yeah. So just a quick word, the operator, on conclusion. So thank you for your attendance tonight as well. And I look forward to meeting many of you in person in the next weeks and months. Thank you again.
Ladies and gentlemen, the conference is now over. Thank you for your participation. You may now disconnect your lines. Goodbye.