Good afternoon, ladies and gentlemen, thank you for standing by. Welcome to Temenos quarter one 2018 results call. At this time, all participants are in a listen-only mode. There will be a presentation followed by a question-and-answer session, at which time, if you wish to ask a question, you will need to press star one on your telephone keypad and wait for your name to be announced. I must advise you that this conference is being recorded today, 18th of April, 2018. I would now like to hand the conference over to your first speaker today, Mr. Adam Snyder, Head of Investor Relations. Please go ahead, sir.
Thank you very much. Thank you very much, everyone, for joining our Q1 2018 results call. I'd like to point out a couple things before we start. Firstly, the numbers we will be talking about in the presentation are non-IFRS and under IAS 18. As such, they are directly comparable to prior periods. We've provided full reconciliation tables in the appendix of the presentation and our press release, I would also encourage you to go to our website, where we have both a video and an explanatory presentation on the impact of IFRS 15 on our numbers. The second thing I'd like to highlight is this call is very much focused on our first quarter results. As we've set out in prior announcements, our offer for Fidessa is in progress.
This offer is governed by the U.K. Takeover Code, therefore, we will not be making any comment beyond the announcements previously released in respect of the offer. We will not be taking any questions on the offer today on this call. Thank you very much for your understanding. With that, I will hand over to David, our CEO.
Thank you, Adam. Good afternoon, everybody. Good morning, thank you for taking the time to join today's call. I hope you've all been able to get your hands on our results presentation, which is on our website. We're going to use as the basis for our commentary over the next half an hour or so. Assuming you've got that, I'm going to start with some comments on our first quarter performance. Then, as usual, I'll hand over to Max for an update on the financials. Then I'll wrap up with some concluding remarks. Starting on slide seven, we've had a very strong start to 2018 with 40%, that's 40%, growth in total software licensing and 20% growth in total revenues in the first quarter.
We talked a lot in our Capital Markets Day back in February about the significant market opportunity we've got in front of us and the increasing urgency with which banks are approaching their IT platform renovation as a prerequisite to either reducing costs or being truly digital. This urgency and pressure on banks was once again demonstrated in our performance in the first quarter, as well as our pipeline and revenue visibility going forward. Not only is the market opportunity expanding, but most importantly, we're winning the lion's share of the deals that come to market. We have very strong momentum across all geographies and all client tiers, which reflects the diverse range of banks that are under such pressure and that come to Temenos for help.
As part of their selection processes, banks typically look at third-party analysts for insight and guidance on selecting the right partner. That is why reports from firms such as IBS and Forrester are so important, and why I am delighted that once again, Temenos topped the 2017 league tables for both firms across multiple categories, including core banking, digital banking, and channels, as well as payments. I will talk about that in a second. Moving now to slide eight. I would like to dig a little bit into the sales number for the quarter. As I mentioned, the growth in the first quarter has been across all geographies and client tiers, which is always good.
It is great to be sitting behind multiple structural drivers between fast and slow-moving geographies that have got very different needs as well as subtrends that are, in fact, very different across, say, retail, mass affluent, private, corporate, micro banking, and fund management that we operate in. We continue to demonstrate our ability to win new business with 18 new customers signed up just in the first quarter alone, and competitive deals contributing 54% of total software licensing. As we keep saying, any software vertical will ultimately concentrate around one or two market leaders. I think it is fair to say that once again in the first quarter of 2018, we have been successful in leveraging our position as market leader to continue to take market share. There are a few deals in the quarter that I think are worth highlighting.
First of all, we signed our first strategically important deal in Australia with a leading financial institution, that unfortunately, we are not able to name them at the current time, but it is great to see that last year's acquisition of Rubik is already bearing fruit. Secondly, we have continued to expand our relationship with some of our existing tier 1 clients. For those of you that attended our Capital Markets Day, you may remember that we said on average, we have only captured 4% of the addressable spend in any of our tier 1 and tier 2 customers. That means, of course, that we have a very significant opportunity in our existing base to expand our relationships further. In Q1, Openbank, which is a digital bank of Santander, selected Temenos Wealth Suite to enhance their customer interaction, and another major tier 1 European bank selected us for their instant payment platform.
We fully expect this trend of further penetrating our tier 1 and tier 2 customers to continue and to drive our growth and visibility in the future. On slide nine, just like to spend a minute talking about some of the more recent market opportunities that are opening up to us, again, validated in the first quarter. First of all, you've probably seen the announcement that Telia, who are the Nordic telco company, bought T24 Core Banking for their financial services technology platform, and they've made some announcements around that. This marks an interesting move away from telcos partnering with banks to telcos actually providing their own financial services directly to their customers. It's indicative of the type of new competition that banks are facing from multiple new entrants to their markets. Also, of course, it opens up a new potential market for Temenos to target.
Secondly, we continue to see increased activity in the payment space as margins come under pressure from regulation, competition, and new technology. Open banking is directly linked to the rise of instant payments, and some banks are really struggling to meet the demands of this new standard, choosing instead to purchase package solutions from providers like us. We were ranked number two in the IBS league table for payment solutions sold in 2017. In Q1 this year, we sold our payment solution, as I mentioned, to one of our very significant tier 1 European customers. Last we first launched the payments products a few years ago.
We've heavily invested in it subsequently to ensure that it's a market-leading product that can handle all the regulatory changes, and it's really only in the last couple of years that this particular market has started to open up, and we're clearly very positive about this payments trend over the next few years. Moving now to slide 10. For a quick update on delivery of our projects. We had 22 clients go live for the first time on Temenos software in the first quarter. The services business continues to help our clients achieve their goals. Early in the quarter, EFG, which as you know, is a Swiss private bank, announced that they completed the migration of BSI onto their T24 platform, as we talked about at the time of that client win. In doing so, they're realizing very significant cost savings that underpin the acquisition.
EFG is just one example, a very good example, of a bank that's been successful in running an incredibly efficient IT platform using Temenos software and that's been able to grow its business on the back of that strong technology layer. Our key implementations continue to progress well, and our last 12 months services margin reached 10% as we continue to work closely with our strategic partners. We've invested in our training platform, which as you know, we call the Temenos Learning Community, to industrialize the training of partner consultants and clients as well to ensure that there's sufficient skills in the market to implement our pipeline of deals. On slide 11 now, a little bit of a drill down into our competitive positioning. IBS published their 2017 league table last week, and Temenos was ranked the best-selling core banking system for the 13th year.
In addition to this, and very importantly, we were as well the best-selling digital banking and channel system, the best-selling risk and compliance system, and the second best-selling payment system behind a relatively small vendor that operates in a sub-geography. Very good performance well beyond the core. We also retained our position as the only vendor for both the top pyramid in the Forrester pyramids for new name business and extended business, by which they mean, of course, sales to existing customers. To be in the top box for new business, you need to sell more than 50 new name deals and be selling in all five geographical regions, we were the only vendors to be able to achieve that, as I said. Last year, Oracle were with us in the top box, they've dropped out.
TCS have dropped out of the second box, down a box, there are quite a few players that were around the middle have dropped down to the very bottom box. You can see that that pyramid is cleaning up nicely, the leaders are very firmly emerging at the top. As I mentioned earlier, these league tables are vitally important for banks when they select a strategic partner for renovating their IT platform. They take a lot of comfort from knowing that they're buying the best-selling core banking system globally, this, of course, helps cement our position as the market leader. Moving now to slide 12. We've analyzed our position against the competition over the last five years, effectively extracted from the IBS report.
This is very important, as you can tell, as it demonstrates that we've pulled further ahead of our closest competitors over the last five years. As one example, in 2017, we sold 2.5 times the number of deals with our next closest competitor in what we believe is ultimately a winner-takes-all market. Also bear in mind that this slide, the IBS report, doesn't even capture the disproportionately high tier 1 and tier 2 win rate, where our win rate is extremely high. It really just measures any deal won, all deals being of equal value in their table. Many of the tail of the competitors, and even the big ones, are getting squeezed into the lower end of the spectrum. We've come a long way, as you can see, since our win rate against our major competitors in 2012.
We're confident that we can continue to capitalize on our position as market leader and pull even further ahead as we go into the future. On slide 13, just like to summarize our forward-looking view on the market and our positioning to those who are unable to attend the capital markets day. While digital and regulatory pressure continues to drive banking spend on IT, the new dynamic of open banking is creating further pressure on banks and driving IT replacement. It's clear that IT spend for banks is not discretionary spend anymore but a strategic priority at the top level within banks. This means, of course, that it is winning the competition for CapEx inside banks and that there's greater urgency in banks to move forward with IT renovation projects at a very strategic level.
For Temenos, our install base is going to continue to be a key driver of growth, as we've demonstrated again this quarter with our sales into existing tier-1 clients such as Openbank. As the lead tables show, we're the market leader in our verticals, and we're consolidating this position as we win more and more deals and pull ahead of competition. We've had a great start to 2018. I'd say a very strong start to the year. With our revenue visibility increasing even further, driven by our strong pipeline growth. The committed spend from existing customers. With that, I'll hand you over to Max for an update on the financials.
Thank you, David. Starting with slide 15, I'm very pleased with our performance this quarter, which was very strong across all KPIs. Our total software licensing grew 40%, driven in particular by new client wins in competitive deals. Software is a winner-takes-it-all market, and we are leveraging our position as a market leader to continue taking market share. Our maintenance revenue also continued to accelerate, growing 14% in the quarter, and total revenue grew 20% in the quarter. EBIT is up 33% in the quarter, and the leverage in our business model means we continue to expand our EBIT margin, which reached 30.4% on an LTM basis. We also grew our earnings per share by 48% in the quarter. Our cash generation was also very strong, with $46 million of operating cash in Q1, and DSOs were down 10 days to 117 days.
Finally, our services margin continued to improve, reaching 9.8% on a LTM basis. On slide 16, I will highlight some of the most important numbers for the quarter. The key figure is our total software licensing, which grew 40% reported and 35% in constant currencies. We have now grown our total software licensing revenues by 27% and total revenues by 18% reported over the last 12 months, demonstrating the strength of our position in the market. Our business model and high level of working revenues enable us to deliver strong margin expansion as we showed this quarter, with our EBIT up 33% reported and 43% in constant currencies. Our LTM EBIT margin reached 30.4%, an expansion of 83 basis points. Services revenue grew 5% reported in the quarter against a strong comparative.
Services for us is a margin business, and we are pleased with the progress we've made, increasing the margin to 10% as we continue to work closely with partners and focusing on governance of our projects. We expect services to be circa 20% of the revenue mix going forward. On slide 17, we show like-for-like revenues and costs, adjusting for the impact of M&A and FX. As a reminder, we closed the acquisition of Rubik in Australia in Q2 2017. FX this quarter was a headwind at the EBIT level, with the benefit of the stronger euro on revenues more than offset by the impact of the stronger sterling and Swiss francs on the cost side. Total software licensing revenue was up 19% like for like this quarter, and maintenance was up 9%, giving like-for-like total revenues growth of 14%.
This shows the strong organic growth in our business and reflects the significant market opportunity we have. Total like-for-like costs increased 5% in the quarter as we continued to invest in sales and marketing and product to drive our future growth. We leveraged our GME infrastructure and had, as we said, lower services cost in the quarter in line with lower services revenues. When excluding GME and services, our costs on a like for like grew by 12%. We saved on marketing accounting for most of the increase with circa 25% growth year on year. On slide 18, we had a very strong growth in both net profit and EPS. Our net profit grew 46% in the quarter and 22% in the last 12 months. Our EPS grew 48% in the quarter and 20% in the 12 months to reach $2.59 per share.
The increase in tax this quarter is through a combination of the gradual increase in the group tax rate and the stronger profit generation. We've guided for a tax rate of between 15%-16% for 2018 as we continue to benefit from the recognition of tax losses. Moving to slide 19. Our cash conversion was at 113% in the LTM, well above our target of 100% of EBITDA. DSOs decreased 10 days year on year to end the quarter at 170 days. We expect DSOs to continue declining at around five to 10 days to annual to reach 100 days in the medium term as we expand our relationship with Tier 1 and Tier 2 clients undergoing progressive renovation, which we demonstrated this quarter. We signed a new deal with Openbank. On slide 20, we highlight the key changes to the group liquidity in the quarter.
We've increased our cash on balance sheet from $168 million at the end of Q4 2017 to $195 million at the end of this quarter. We generated $46 million of operating cash in the quarter, an increase of 26%. We ended the quarter with net debt of $255 million and leverage of 0.9 times EBITDA. We have a very strong balance sheet, which we will use to drive growth and create shareholder value. The dividend of CHF 0.65 per share we announced for 2017 will be paid in May, post the AGM, subject to shareholder approval, obviously. On slide 21, our guidance for 2018 remains unchanged. Our guidance is based on IAS 18 and is on a constant currency, does not include the impact of any potential acquisitions. We've provided the FX rate in the appendix as well.
We are guiding for full-year total software licensing growth of 13.5%-18.5%, total revenue growth of 10%-13%. Our EBIT guidance is in the range of $255 million-$260 million, which implies a full-year margin of circa 31%, which represents 100 basis points expansion in constant currencies. We expect a 2018 tax rate of 15%-16%, finally, we expect conversion of over 100% of EBITDA into operating cash. We started the year with our highest-ever product revenue visibility, and this has increased further, driven by strong pipeline growth and committed spend. I'm very pleased with our Q1 performance, I'm very confident in achieving our full-year guidance. With that, I will hand back to David.
Thanks, Max. Just before I wrap up, a quick plug for our Temenos Community Forum, which as you know, is our annual client event, which this year is taking place in Dublin between the 22nd and the 24th of May. We run, as usual, a dedicated track for investors and analysts. It's a great opportunity to meet us, our clients, our partners, and everybody involved in the industry. We're a very open company, I think it's fair to say. We'd love to welcome you there to join us and get some real insights into our business and the market trends from us and also directly from our customers. We'll be launching new products. We'll also be running dedicated sessions for investors and analysts with our executive and the product management teams. If you want any more information on that, please do get in touch.
In conclusion, we had a great start to 2018 across all of our KPIs, with strong growth across all geographies and client tiers. Banks are under real pressure from digital, regulatory, and open banking trends. This is creating an enormous opportunity for Temenos as our clients prioritize IT spend over and above other types of CapEx. We've maintained and extended our position as the leader in our market in 2017. We've continued this into 2018. We're very confident that we're going to continue to take market share in a growing market going forward. Our revenue visibility continued to improve, driven by the pipeline growth that we've continued to see in the first four months of 2018 and by the committed spend from our existing clients. All in all, I think it's fair to say it's a hugely exciting time for Temenos.
Operator, with that, I'd like to open up the call for Q&A, please.
Thank you. Ladies and gentlemen, as a reminder, please press star and one on your telephone keypad if you wish to ask a question. That is star one to ask a question. You can cancel your request by pressing the hash key. Thank you. Your first question comes from the line of Josh Levin from Citi. Please ask your question.
Thank you and good evening. I have two questions. First, with regards to your efforts to gain share in the U.S. market, can you give us an update? Is there any more visibility into some potential tier 1 or tier 2 wins in the U.S.?
Okay, Josh, let me take that one. I can't obviously provide detail on specific names, but we're very pleased with our U.S. strategy. Commerzbank is hitting their milestones. As we said the last few times, everybody's waiting for us to stand up a big comparable reference to them, it's great that we're hitting milestones on Commerzbank. We also, as you know, signed a digital startup bank at the beginning of last year, which is very exciting. It'll showcase how quickly we can stand up a new banking solution. Again, that is going very well. We also won a tier 1 bank in the fourth quarter of last year, who we're not allowed to name publicly, but it's not difficult to get your hands on their name. Again, all of these things add credibility to Temenos in a specific U.S. context. We have a healthy pipeline.
The U.S. is a big opportunity for us. It's just under half the world's banking spend, it's got real structural pain. We've always been very clear to say that there's no quick win in the U.S. It's going to take a while, like every other geography, to stand up references, build an established value proposition, build out the credibility. We do believe, we've seen this even into 2018, we have something truly unique. We have something that the local vendors cannot offer in terms of a real-time modern packaged upgradable core with all this throughout town of FinTech and so forth. We believe that this is unique going forward. No real change. Nothing specific to comment on in the quarter, we remain very positive about the potential from the U.S. over the medium term.
As and when we can share further data points, we will do so.
Okay. When you say you won a strategically important deal in Australia, does that mean it's a large deal financially for you, or is it strategic for some other reasons?
We don't comment on the size of any deal, typically, financials are less important for us than strategic in as much as they open up the potential for a large geography. Even the large ticket size from a deal is not really relevant if you win a highly competed for deal for which there are many comparable banks. Once you've got one, the others tend to follow, which is why wins like Commerzbank in the U.S. are absolutely key. In an Australian context, we can't comment on the size, but far more strategically important is the fact that a very standard, if you like, Australian organization has adopted Temenos from the myriad of different opportunities they had.
This first-mover advantage in a market which has got some major structural trends is more important on a go-forward basis than the pure contribution of revenue from that individual deal.
Thank you very much.
Pleasure.
Thank you. Your next question comes from the line of Takis Spiliopoulos from Bank Vontobel. Please ask your question.
Yes. Hi, David, Max, and Adam. Congrats to the impressive performance. Two questions, if I may. On the payments deal, was that an existing or a new customer, and what made you win? What were the key decisive criteria, and who did you win against that? That will be question number one. Second one, how many of the 18 new client wins were driven by partners? Thanks.
Okay. Thanks, Takis, for your nice comments at the beginning there. Okay, I'll take both of them. For the payments deal that we announced, it's an existing Tier 1 customer. We put it in the bucket of examples of cross-selling to existing customers. It's somebody who has used us in different geographies who now is going through major pain on their payment side. Because of the existing relationship we have with them, when they came to make a selection, they included Temenos, and the relationships are very strong. We didn't, however, win just because of our existing relationship. We won, and this answers, I think, your second question, because we truly have, in their opinion at least, a unique asset in the payments space inasmuch as most of the competitors with payments packages today, the technology is relatively old. It's often quite a services toolkit.
It's not necessarily built on the most modern architecture, which is scalable to the huge volumes that we're going to be seeing if you extrapolate what's happening in the payments space today with micropayments and so forth. The biggest challenge for any Tier 1 bank today in the payments space is not so much the functionality. It's not particularly complex. It's the explosion in transaction volumes at a very low size that costs the same amount to process. Architecture was absolutely key. Technology and architecture. Integration to the core was key.
Being a big software company with a strong R&D focus that will continue to be able to invest to meet the regulatory changes and the technology changes that are going to be clearly happening in payments were the reasons that the bank gave us for choosing Temenos as opposed to either building their own or to buying a third-party package. Exactly the same reasons, in fact, that ABN gave as one of our very early adopters a few years back. In terms of the 18 wins.
Yeah, I can take it, David. On the 18 wins, it has been quite consistent as what we've said for last year. Around 25% of our wins had some level of influence from our partners, and we've seen that in Q1 as well.
Okay, thanks. Well done.
Thank you.
Thank you. Your next question comes from the line of Josep Bori from Berenberg. Please ask your question.
Hi. Good evening. Thank you very much for taking my questions. I have two, if I may, on the field of the product offering. The first one is related to your slide 12, where you're showing your wins versus the top peers. I understand that Oracle FLEXCUBE not long ago unveiled FLEXCUBE version 14, so presumably that did not yet impact them in 2017. What have you seen in terms of their competitive level at the beginning of 2018? Are they trying to leverage more maybe the broader Oracle portfolio to do so? My second question is just asking you, what are you doing, guys, on the blockchain field? If you're doing some sort of operation there, what's the business model for you? It's just additional modules on T24, or it's just around services? Thank you.
Hi, Josep. Okay, let me take both of those. We really don't read much into competitors on an individual quarterly basis. I can't say that we've seen Oracle any more in the first quarter than we have done in the past. They're stuck between FLEXCUBE, which is an older product that came through acquisition, which our customers' feedback is generally that it's less packaged, and OBP, which was their next-generation core banking product. We see both of those products competing occasionally. I would just really have to point you back to the win rate against both and the fact that Oracle, in fact, did not choose to participate in the IBS League table at all this year. We're conscious that Oracle are a very sizable software organization, and when with the right focus, they can be a serious competitor.
I would not signal any particular change in their competitive strength certainly in the last quarter. If we do see anything, we'll share that in a very transparent way. Also with any of the other competitors, by the way. In terms of blockchain, this is more indirectly relevant to us. There are certain use cases coming through, like in trade finance, for example, which are driving changes, but more obliquely for us. We can support the distributed ledger technology. We can support the technical technology requirements of banks as they move towards that, and non-banks of course.
It's a subject of discussion with banks, but in terms of selling high-volume, industrial-strength core banking systems, the main value propositions for us tend to be, my cost is too high, I need to change out the package because the bespoke code layer for a single package, and I need it to do it real time so I can run campaigns through it. Future trends which are just starting to build out referencability and credibility in financial services, more at the fringes today rather than in our main bread-and-butter market, are something that we're on top of. We're involved in the various communities that are driving use cases for blockchains and clearly we have the R&D capacity to meet the requirements, but it's more indirect at this stage.
Thank you very much.
Pleasure.
Thank you for your question. Your next question comes from the line of Jacob Kruse from Autonomous. Please ask your question.
Hi. Thank you for your time. I guess I have two questions. Firstly, on the Telia deal, does this in any way signal that you're going more for the non-financial institution clients, and is that to some extent related to open banking initiatives, PSD2, and those changes to the financial landscape? My second question was just, you talked about your visibility of revenues having improved relative to Q4. I don't think you've changed your revenue guidance in any way. Is that just holding off or is there a reason for not making any adjustments there? Thank you.
Hey, Jacob, let me take the first one. I'll be quite crisp. It's more of interest to see a real use case of an organization like Telia that previously was not participating in banking, moving into the banking space. Like many other examples, retailers, online deposit takers, there's all sorts of new entrants. The number of business cases prevalent in financial services now is growing almost by the day, the different business models you can apply. For a telco who has the distribution in place, they're not the first telco to do this. It's interesting in two senses. First of all, their requirements are very similar to everybody else, and it opens up an addressable market for Temenos, which is nice.
Not something we would necessarily steer the whole company towards, it's nice that we can drop the same product so quickly into new business model examples as they enter. Secondly, again, it's just another challenge that existing incumbent banks face. It's a new type of player that's coming in with a huge price advantage and distribution in place. Again, when we talk about the backdrop to a buying decision for core technology, that backdrop is nimble competitors, regulator facilitating them coming in, customer behavior that wants to work with non-traditional banks, and it's another straw on the camel's back, if you like. It's probably more relevant in the context of a further data point of pressure on the traditional participants in the financial services landscape rather than a huge market in its own space.
Whether we win these deals or competitors win them, it's more that context that's important.
Hi, Jacob. On the visibility, yes, it's true that what we said in Q4 was we were starting the year with 85% visibility on the product room side. This has increased as we've delivered Q1. We see the pipeline growing strongly and having additional committed spend. Nonetheless, I think this gave us strong confidence on the year on delivering the guidance. It's early in the year, therefore nothing has changed compared to what we said at the start of the year regarding the guidance.
Yeah. Okay. Thank you very much.
Pleasure.
Thank you. Your next question is from the line of Chandra Sriraman from MainFirst. One moment, please. One moment.
Can you hear me?
Mr. Sriraman, yes, your line is now open. Thank you.
Thanks. Good evening, David. Good evening, Max. Congrats from my side as well on a good quarter. A couple of questions. First one, in terms of maintenance growth rate on a like-for-like basis, it's still at 9%. You've had a fantastic run in terms of licenses. When should we see some acceleration in maintenance growth? That's my first question. The second one is in terms of the sales and marketing costs that has jumped up in Q1. Is it got something to do with the increase in competitive bids, or it's more to do with hiring and the investment you've been talking about for some time now? Thanks.
Hi, Chandra. I'll take both of them. Within the maintenance, clearly, if you look back, you can see a clear acceleration of the maintenance rates, and this will continue. There is always a time lag between the maintenance and the license, and this is reflected. You'll continue to see maintenance continue to grow. On the sales and marketing, clearly, we've been saying now for a while that we're making significant investment to capture that opportunity. This is clearly the case. You can see there new people being recruited. At the same time, obviously, there is always also an element of the variable cost, which was higher because of the license increase compared to last year.
Okay. Thanks.
Thank you. Your next question is from the line of Gregory Ramirez from Bryan, Garnier. Please ask your question.
Yes, thank you. Good evening. Thank you for taking my questions. I have two questions. The first one is regarding the trends on those services. You mentioned the tough comps in Q1, but Q2 and Q4 last year looked the same. Do we have to expect further decline in services in 2018? My second question, I know that you don't guide on the quarter on a specific client, but the deal extension with Openbank on the Wealth Suite, do we have to consider this is a sizable deal? Do we have to expect a significant contribution in Q2, or do we have to expect it is spread over the quarters? Thank you.
Hi, Gregory.
Hi.
On the services trend, what I said is Q1, we faced a high comparative. Remember Q4 2016, we've seen some slippage on some closing or the implementation that closed early in Q1 2017, and that's why we had a strong Q1 2017. Now, as I said, we expect to be at around 20% of the mix, so total revenue services to contribute around 20% of total revenues. Since we are already at that level, so if you want, I will expect the services business to grow in line with the overall business. Now, on our side, Temenos, we are looking at it more as a margin business. Since what is key for us is really the focus on improving the services margin as we've been able to do again this quarter and reaching almost 10%. That's on the services side.
On the deal extension on Openbank, initially, it's great to see that we continue to extend our relationship into the large banks. As we said, only 4% of those Tier 1, Tier 2 we've been able to penetrate, so there's so much more we can do into those large banks, and that's really the excitement when we sign a strategic large Tier 1, Tier 2 deal. There is so much more we can do in the future. I wouldn't comment on the size of this one or what it means, but I think what it shows again is we're able to further penetrate our Tier 1 relationships once we enter into the situation where we can do more with them because of the strength of our offerings. I think this is very exciting for us.
Okay. Thank you very much.
Thank you. Your next question is from the line of Steve Goulden from Deutsche Bank. Please ask your question.
Hi there. Congratulations on the quarter. I just wanted to go back to slide 12 when you showed, I think, 2.5x the new name deal volume versus Oracle and 3x versus Infosys. Do you have any idea of, when taking into account all the other competitors, what your market share of new name wins would be probably by dollar value throughout last year?
Okay. Thanks, Steven. It's very difficult to get your hand on that, certainly on a dollar value basis. I would guess by dollar value, it would probably come around 35%-40% globally. Bearing in mind that the relatively low activity in the U.S. is very low for us. There are deals that happen in the U.S. context, typically switching from one core to another, that we're not present in at all because we're really only just starting to find our feet in the U.S. If you take our real addressable market today for core, wider definition of core, including the front office piece, the analytics piece, probably around 35% on a value basis would be our guess today.
Great. Thanks a lot.
Yeah.
Thank you. We have a last question in line. Would you like to take it?
Yeah.
It comes from the line of Mohammed Moawalla from Goldman Sachs. Please ask your question.
Great. Thank you very much, and well done on the quarter. Two questions if I may. One, David, perhaps, I know you've not given us a lot of detail in the past, but could you quantify anything around the pipeline in terms of growth or just pipe coverage, and that momentum to quantify your higher visibility comment? Secondly, it's interesting some of the wins you talked about in payments, but since PSD2 has gone in effect at the start of the year, this clearly opens up the telco opportunity, the TAM, and new opportunities in open banking, et cetera. How big of or meaningful of a driver and additional TAM opportunity for you could this be?
Okay, thanks Mo. Let me take those. Pipeline, as you know, we don't provide numbers for our pipeline. It's very difficult and often misleading anyway. We track it in different ways internally. Really the points to highlight are the ones we've already made, which is in absolute terms, it's at a historical high. It continues to grow. The flow-through of deals through that pipeline from RFP into workshop, into reference visit, into final contract negotiations is all working very well. It's a nice geographical hedge, as I referred to in my script, between different geographies with different pains, emerging markets needing systems quickly to handle growth and capture trends like mass affluent. More established countries sitting on too high a cost base, worried what to do about pricing pressure from the new entrants and where this leads them long term.
We've got a nice mix of banks buying for different reasons in different geographies, different structural drivers in different areas of business, which is healthy to have lots of irons in the fire. We deliberately don't publish numbers against that. What we try and do is give some more anecdotal evidence, and I think it's fair to say that today we're happier with the breadth and depth of our pipeline than we've ever been. Secondly, in terms of the payment opportunity, we actually added payments as an addressable market when we entered the payments space back with ABN a few years back, and we quantified that at the time as being a $9 billion addressable market for us over time. That's the internal spend specifically in core transaction processing of payments. It is big.
It takes us to the $48 billion that we currently talk about as our TAM. It's nice to see that as banks are driven over the pain point through things like PSD2, and they do look to third-party scalable solutions, that Temenos is winning the high-profile deals as they come through. It's more something to watch over the next few years. We do believe that payments is a very hot area. First of all, from the new competitors entering the space. Secondly, just because it is unbelievably painful for a traditional bank to cope with the explosion in payments and the look-to-book ratio in payments. If there's one area of core banking that's going to tip the bank over the edge, it's going to be the payments space. We talked about this, it's nothing new. We talked about it in our Capital Markets Day.
We've been talking about it for a few years. We're pleased that we've got a data point of a big tier 1 having chosen Temenos as their partner for payments going forward. It's something we'll be tracking going forward.
Great. Could I stick one in just at the end? Was relicensing having much of an impact in the quarter or anticipated to have much impact for the year?
No. Listen, relicensing, I think we've came now to a stable level where around 20% of a license every year comes from relicensing. It's quite stable. I won't comment it on quarterly basis, but on a fully basis, it's what you should expect. This is now ongoing, and it's providing good visibility. This is one of the factors that we are saying visibility has increased compared to the past. One of the elements is this relicensing, obviously.
Great. Thank you very much.
To answer your question the other way, there's nothing underlying the Q1 performance like a big relicensing event or anything that distorts the underlying trend. It's just a good solid mixture of milestones and contribution from new and existing, which kind of answers the question you were trying to get at from another way.
Thank you.
Very good. Operator, thank you very much indeed. Thank you everybody for taking the time to join today's call. See you in Dublin hopefully. If not, look forward to speaking to you around the second quarter results, if not before. Thank you very much.
Ladies and gentlemen, this does conclude your conference for today. Thank you very much for participating. You may now all disconnect. Enjoy your day.