Hello, ladies and gentlemen. Thank you for joining. I am Kristiina Tamberg, I welcome you all to today's Tallinna Vesi webinar. This webinar will be hosted by Aleksandr Timofejev, Chief Executive Officer, and Taavi Gröön, Chief Financial Officer. Firstly, Aleksandr and Taavi will introduce the highlights of the second quarter of 2026.
The presenters will also speak about Tallinna Vesi's operational and financial results of the quarter. Aleksandr will give an overview about some of the investments made in the second quarter. Throughout the presentations, you will have the opportunity to ask questions. It is also possible to type in your questions during the webinar, this will be answered at the end part. To submit your question, please use the question box on the right side of the screen. Now I will hand over to Aleksandr and Taavi. Here you go.
Thank you, Kristiina. Good morning, everybody. Welcome to our webinar, we will introduce the second quarter results for the second quarter of 2026. Our results were very good. If we speak about financial results, our sales were EUR 18.6 million, we also paid out in June dividend, the volume was EUR 11.4 million, EUR 0.57 per share. We continue to invest into our assets, we provide vital services to our customers, it's really important that our assets are in good shape and our risks are at minimum. This year we plan to invest about EUR 60 million, in the second quarter we invested EUR 16.56 million. A lot of large investment projects ongoing, I will speak about them as we get in details on next slides.
If we speak about the quality of the product, about the tap water quality, it was excellent during the first six months of the year, it was 100%. During six months, we took 1,612 samples from our customer taps, all the samples were according to the standard. If we speak about effluent and about wastewater treatment plant, it's working well, we outperform all limits that are coming from the legislation. The wastewater treatment plant performed during the second quarter very well. At wastewater treatment plant, we produce from the wastewater sludge biogas, from biogas we produce electrical energy and also heating power. 100% of heating power we produce ourselves for the wastewater treatment plant, approximately 60% of the electrical power we produce from the biogas and use at the wastewater treatment plant.
If you think about the second quarter, it was a production record for us. We produced 3.2 GWh electrical energy. I have to say that during the second quarter, we had one working accident at work at the wastewater treatment plant, the accident took place on the 1st of May, during the filling of the works of the methane tank with water. By today, the person is back to work, we improved our manuals that are considering how we have to behave when we do such works. If we speak about our customers, we continue with the project of installation of smart meters. By the end of this year, this project will be completed fully, by today, already 91% of our customers use smart meters at their home every day.
If we move on to the next slide, I can say that we do a lot of construction works in Tallinn. This year, we have been constructing in the center of Tallinn and also on the Annelinn-Paljassaare crossing. By today, we constructed already 17.8 km of pipelines, 27% of that was constructed with no-dig method that is environmental friendly. By the end of the year, we plan to construct over 40 km of pipes in the city of Tallinn. If we speak about ongoing projects, as I mentioned before, we do some work on A. H. Tammsaare tee, Paldiski maantee, and the Järvevana tee as well. In the center, in the heart of Tallinn, in Rävala Boulevard, the construction works are pretty much completed. There are some final ending and documentation.
If we speak about the wastewater and water treatment plants, a lot of investments happening in there as well. At wastewater treatment plant, we are ongoing with wastewater treatment sedimentation tank reconstruction. By today, over 50% of that project is completed. This is the three years project with the cost of over EUR 9 million. Also, a lot of works have been done during previous years in the main pumping station of Paljassaare, this year we completed the first suction tank reconstruction. The second tank will go into the reconstruction when the weather will be suitable for that. At the moment, we plan the fourth quarter for that. We do a lot of work also to improve contingency. We really think how to double the water production in the city of Tallinn if there will be any incident in the Ülemiste Water Treatment Plant.
This year, we plan to construct some external extra boreholes in the city of Tallinn to improve our contingency in the cases when there is the emergencies at that Water Treatment Plant of Ülemiste. At the moment, we are almost on the last part of the automation reconstruction process. We made the procurement, our plan is to reconstruct fully automation process in Ülemiste Water Treatment Plants. This is a huge investment project that is really important for the water quality of Tallinn. If we move on to the operational results, our operational results are excellent. We move on with our strategy to reduce the number of bursts or leaks in the city and also the number of blockages on the wastewater side.
As I mentioned before, our rehabilitation program is ongoing, in the second quarter we built 13 km of pipes, during the first six months, over 17 km of pipes. We also try to deal with emergencies as quickly as possible, if you speak about the second quarter, the average water interruption took less than two hours. The leakage rate this year in the second quarter is a little bit higher than last year, this is connected with the tough winter conditions. If we speak about the quality of the product, as mentioned before, the tap water is of the best quality and our citizens can use over 70 taps over the city to get the drinking water 24/7.
If we speak about the customer satisfaction, in the second quarter, it dropped a little bit comparing with the last year. This is mostly related with the upgrade of our self-service system. Starting from the end of April, we use our new website that got a very good feedback from our customers. You can find from there a lot of information about our business and also about our daily activities in the city. You can get from that information where we have some bursts or challenges on the network. Also from there it is possible to get information about water tanks that are situated in the city, during the emergencies, and also get some information about water interruptions.
Starting from the end of April, we started to use new self-service as well for our customers. By today, a lot of bugs have been solved in the system, and today the system should work correctly. Our aim is to improve IT systems as our customers, I am in touch with them daily, and we feel that during the first quarter, all the systems would be upgraded and all mistakes that have been there at the starting point would be solved. Thank you very much. I will hand over to Taavi, who will speak in details about our financial results. Thank you.
Thank you, Aleksandr, welcome to everyone to our second quarter webinar. In the next slide, I will give a short overview of our sales and revenue, sales revenue and cost developments, then we plans of our investment progress thus far. First, starting off with water and wastewater volumes, in all our key segments, private customer, business customer, and outside service area. The volume trends are stable or slightly increasing, both for the second quarter and also for the six months. Private customer and business customers have more stability in their numbers. Outside service area is a little bit subject to the rainfall volumes again, have a little bit more fluctuation in the numbers. Based on the six-month figures, the increase is 2.5% compared to last year, which also reflects that the overall development is very stable.
On the next slide, we will be looking at revenue aspects. What affects our revenue aspect is the price adjustment that was performed in 2025, May. It affects more private customers. Private customer revenues have increased more because there is a price equalization mechanism that is based on the current regulation that requires that prices between private and business customers are on the same level from 1st of July 2026. With the latest price adjustment that took place from 1st of July. Now, private and business customer pricing is the same. We do have a pollution load-based pricing for wastewater, but that is not subject to customer segment, but the pollution load of the wastewater. Both of these price equalization aspects are valid for the second quarter and also for six months.
This is the main reason you see private customer revenues increasing more and business customer revenues staying close to the same level. On the next slide, let's look at the total cost of goods sold in Q2. Total direct production costs remain broadly on the same level compared to 2025, which is a good outcome. We have some increases in chemicals costs, primarily due to methanol. At the same time, decreases like decreases in electricity. As Sander also mentioned, the main contributor here is the home-produced electricity, which is produced in wastewater treatment plant, CHP or combined heat and power plants. The difference that we can observe here compared to last year second quarter is minimal, but the overall impact for the quarter is significant as we produced 3.2 GWh of energy. Staff cost increases have also impacted the total cost of goods sold, increasing by 6%.
Depreciation increases reflect the investment activities that we are carrying on. Construction services costs that have decreased by EUR 1 million reflect very much the construction services that we provide on the market through our subsidiary company, Watercom. On the next slide, we'll look a little bit also on the revenue impact of that. Basically, it means that construction services that were accrued for in the second quarter were EUR 1 million lower than same quarter last year. It's very much related to the revenue and cost timing of construction services. In overall, the result is that the total cost of goods have slightly decreased by 2%. On the next slide now, let's take a look at the net profit level and the main impacts. In the second quarter of 2026, we had a net loss of EUR 0.1 million. It's EUR 1.5 million lower compared to Q2 2025.
As Peter mentioned in the previous slide, the one key aspect is the timing of construction revenue and construction services cost. When comparing quarter to quarter, meaning comparing first quarter to second quarter, then we have to keep in mind that in the second quarter, we paid out a dividend in total volume of EUR 11.4 million, which also triggers corporate income tax cost, which was, for the second quarter, EUR 3 million. Year-to-date net profit was EUR 4.2 million, and this is very much in line with our annual business targets. Administrative and marketing expenses showed an increase of 20% compared to 2025 and were primarily driven by IT outsource services and personnel costs. Also, financial expenses have increased as we have increased our debt to finance our investment activities. Also the base rate for our loans has increased in the first half of 2026.
On the next slide, let's take a quick look on our cash flow developments in the second quarter. You see that the operating profit level is EUR 5.7, comparable to same quarter last year, but slightly lower, mainly because of the aspects described earlier. Investment activity cash flow is EUR 13.1 million and financing operations close to zero. This is a net outcome of debt received and at the same time also repayments and dividend payments and financing costs. On the last slide, a quick look at our investment progress. With the six months of 2026, we have invested EUR 24.4 million, which is on target with our annual estimate of EUR 60 million. It's close to the same levels compared to last year. And we expect that the total investment volume for the year will be close to EUR 60 million.
That includes an estimated 81% of investments that will be included in the Regulated Asset Base. Regulated Asset Base is reviewed during the price approval process, latest of which took place in the first half of this year, and the new price is applicable from 1st of July, also taking into account the investments that we are making this year. With this, I will conclude my summary, and back to you, Kristiina.
Thank you both for the presentation. Now we will proceed with the questions. We have a few minutes to type in any questions you might have. It seems that we don't have any questions right now. We will close this meeting. Recording of the presentation will be available on Tallinna Vesi's YouTube channel, and webinar presentation materials and reports can be found on Tallinna Vesi's webpage. Taavi and Aleksandr, thank you both for your overview. Thank you all for joining. Have a good day.
Thank you.