Conference is about to begin. Good afternoon, ladies and gentlemen. Welcome to Altus Group's third quarter 2018 financial results conference call. During the presentation, all participants will be in listen-only mode. As a reminder, this conference is being recorded. I would now like to turn the conference over to Ms. Camilla Bartosiewicz. Please go ahead.
Thank you. Good afternoon, everyone, and welcome to Altus Group's third quarter of 2018 results conference call and webcast for the period ended September 30, 2018. For reference, our earnings results news release was issued after market close this afternoon, and it is also posted on our website along with our MD&A and financial statements. Please visit altusgroup.com to obtain these documents and for more information. On today's call, we will begin with an overview of our performance during the third quarter, including a discussion of our financial results and noteworthy developments. We will finish by taking questions from analysts and institutional investors. If we miss anyone, please contact me directly after the call. Joining us today is our Chief Executive Officer, Robert Courteau, our Chief Financial Officer, Angelo Bartolini, and Carl Farrell, our President, is also here.
Before we get started, please be advised that some of our statements today may contain forward-looking information. Various factors and assumptions were applied or taken into consideration in arriving at the forward-looking information that did not take into account the effect of events announced today. There are also numerous risks and uncertainties that could cause actual results to differ materially from those that are set out or implied by such statements. These are all described in the company's filings with SEDAR. Our comments and answers to any questions must also be considered in the context of the disclosure in those materials. I will now turn the call over to our CFO, Angelo Bartolini, who will start with a review of our financial performance.
Thank you, Camilla. Thank you all for joining us on the call and webcast this afternoon. I will start off today with some highlights of our consolidated financial results, followed by a deeper review by business segment. Starting off with a quick recap of our Q3 consolidated performance compared to Q3 in 2017. Revenues grew by 3% to CAD 120.6 million, driven by good performance at Altus Analytics and valuation and cost advisory. Adjusted EBITDA was down by 29% to CAD 16.5 million, impacted mostly by property tax and continued investments at Altus Analytics. Profit, in accordance with IFRS, was a loss of CAD 1.7 million, compared to a profit of CAD 7.3 million. The big driver in the change, in addition to lower adjusted EBITDA, was the increased employee compensation and amortization of intangibles from recent acquisitions, offset by a decrease in income tax expense.
Adjusted EPS was CAD 0.22 compared to CAD 0.34 last year. Moving on to our Q3 performance by business segment. Our Altus Analytics business had solid performance, especially after another strong compare last year that saw spillover DCF upgrade revenues. Revenues were up 9% to CAD 44.1 million, driven by higher license subscriptions, maintenance, and appraisal management revenues, including the acquisition of Taliance, which added 3% to revenues. Recurring revenues, as defined in our MDA disclosure, grew by 23% to CAD 34.2 million. We continue to see strength in the demand for our products. It's very exciting that this week we launched ARGUS Cloud and ARGUS Acquire. Robert will talk more about our cloud product strategy in a moment.
We expect to see continued growth. Given the strength of our pipeline, looking out into next two quarters, we expect Altus Analytics revenue growth to be in the mid-teens to low 20s. Adjusted EBITDA was down 15% to CAD 10.1 million, reflecting increased investments for software product development activities, including cloud functionality and the integration of Taliance. We continue to focus our investments on areas of the business that drive long-term growth while delivering strong operating margins and cash flow expansion over time. We experienced EBITDA margins of 23%, as expected, while in this growth phase. Positive FX changes benefited revenues and adjusted EBITDA by 3.6% in the quarter. Commercial real estate consulting revenues increased moderately to CAD 65.3 million.
Property tax revenues were flat at CAD 38.9 million, while the valuation and cost advisory revenues grew by 6%, rising to CAD 26.4 million on good performance from our Canadian cost advisory practice. From an earnings standpoint, CRE consulting adjusted EBITDA was down by 41% to CAD 11.2 million, down by 53% to CAD 7.2 million at property tax, and up 8% to CAD 4 million at valuation and cost advisory. Our performance in property tax reflects the government process changes in two key jurisdictions, namely Ontario and the U.K.
As we discussed before, both jurisdictions have undergone significant change in the scheduling and appeal settlement process that is currently causing a deferral of case settlements and consequently, a deferral of case completion and revenue recognition for us. I'd like to stress that the economic value of our pipeline of appeals remains intact and the full revenue that we expect to book in the future.
Our expectation is for strong growth next year for Ontario and the U.K. On a consolidated basis, we expect record revenues for 2019 in property tax. I would also like to point out that as a result of the reduced case settlements at this point in the current cycle, the spillover of unsettled cases into the next valuation cycle stands to be significantly higher than what we have experienced in previous cycles. We continue to be very excited about this business. Despite some of the current variability, we are growing our market share, as is evidenced by our growing revenues, which are up 18% on a year-to-date basis. We are adding new technology to our business to drive efficiencies and appeal effectiveness. We continue to see opportunity to significantly grow market share in North America and the U.K., both organically and through accretive acquisitions.
At Geomatics, despite ongoing market pressures in oil and gas, we improved adjusted EBITDA by 22% to CAD 1.8 million, and margins improved to 16%, while revenues declined 10% to CAD 11.3 million. Finally, in our corporate division, corporate costs were CAD 6.6 million, down from CAD 9 million last year. Lower variable compensation and the benefits of an Ontario media tax credit contributed to the improvement. Corporate costs as a percentage of revenues were 5.5%, as compared to 7.7% in the same period in 2017. During the quarter, we monetized our Real Matters investment for net proceeds of approximately CAD 54 million. While we continue to be supporters of Real Matters, the investment was not part of our long-term strategy, and we opted to use the proceeds to reduce debt.
The debt repayment was completed shortly after quarter end on October 2nd, 2018, at which time our bank debt was reduced to CAD 131.1 million, representing a funded debt to EBITDA leverage ratio of 1.72 times, compared to 2.28x as at June 30, 2018. With that now, I'd like to turn the call over to Robert. Robert?
Thank you, Angelo. Appreciate the summary. Look, this is an exciting time for Altus Group. On the back of a strong first half of the year, although we face some tough year-over-year compares in Altus Analytics from 2017, where we benefited from conversion sales, I'm pleased with the financial performance in Q3 and the progress against our strategic initiatives. Our results underpin that Altus Group is in growth mode, and personally, I remain very excited about the growth opportunity ahead for our company. Now more than ever, our conviction stems from more than just changing market dynamics, but from tangible and resilient client demand. We're working hard to accelerate our strategy while investing responsibly to sustain this unique market advantage that we've created. At Altus Analytics, we continue to put up solid performance while scaling the business for a global opportunity.
2018 has been truly a transitional year for Altus Analytics on many fronts, from changing our sales focus from a departmental IT sale to selling more enterprise solutions to the C-suite, while sharpening our focus in Salesforce on new markets, new applications, integrated solutions, increasing wallet share, and now the cloud. We've also been modernizing our roadmap with these new cloud capabilities. We'll talk about that in a minute. Compared to last year, growth today is fueled by a broader range of revenue stream. It's certainly been a busy year, we continue to outperform on last year's excellent revenues and have successfully refocused the business on the opportunities ahead. While there still remains a lot of work ahead of us to offer our clients integrated cloud solutions with data capabilities, we've come a long way, and I'm pleased with what the team has accomplished.
We really do have the best team in the industry. Having protected our core, and more importantly, established ARGUS Enterprise as the global standard in the CRE industry, we continue to have excellent momentum in ARGUS Enterprise add-on sales, which now make up two-third of our sales. With our global multi-product sales strategy, as we see rising demand for enterprise-integrated solutions and growing interest in global deployments, particularly from our top 200 clients, who are amongst the world's largest commercial real estate investors. These integrated solutions consist of ARGUS Enterprise, Taliance, Voyanta, and appraisal management technology solutions. The recent announced global enterprise agreement with Allianz Group is evidence that we are switching gears and driving larger enterprise deals that cross borders and offer multiple capabilities.
Though these deals take more time to complete, our pipeline is full, and we remain optimistic that more companies will opt in for this integrated solution, especially as we roll out these cloud applications. We're also continuing to make inroads in new international markets and in reaching new customers from other segments of the industry, such as increase in our penetration from debt funds and private equity. Our appraisal management offering continues to be a strong contributor to growth, particularly as we make it a data-driven offering. As we go forward, having just launched our ARGUS Cloud platform, we expect to see an increasing contribution from new cloud applications, and accordingly, our revenues will be more skewed towards recurring revenue as defined in our MD&A, building on the 23% revenue growth in the quarter.
As evidenced by the healthy adoption of our ARGUS On Demand offering, which now stands at approximately 800 firms, this includes both ARGUS Enterprise and ARGUS Developer. We're encouraged by the market opportunity for new innovative cloud solutions. On Monday, we announced the launch of ARGUS Cloud and ARGUS Acquire, a new web-based app, the first of many more to come. Let me take a couple of minutes to talk about this. ARGUS Cloud is the umbrella term that covers a few concepts. It's the cloud infrastructure that includes all the functionality to power new ARGUS web application. It's the bridge that links the ARGUS Enterprise on-premise models to functionality in the cloud. It's also the component that will, in the future, provide a cloud-based integrated solution across all of our current cloud offerings, including Voyanta and Taliance. It will drive global standards.
Therefore, by releasing ARGUS Enterprise in the cloud, we are going to sell more ARGUS Everywhere applications, both ARGUS Enterprise and ARGUS Cloud. For clients, it provides them with cloud storage and gives them the ability to pull their AE models from the cloud and provide ARGUS functionality in the cloud, including calculating models, retrieving results, and more, as well as the generic functionality like user management and authentication. With the launch of ARGUS Cloud, we're creating a connected ecosystem for the commercial real estate industry by delivering innovative cloud-based solutions that provide complete portfolio transparency and insight. This is a key part of our product and partner strategy and the next step in the evolution of our software products.
This is just the first step in our plan to build additional end-to-end applications that will streamline business processes, leverage third-party data sources, and reduce complexity within the CRE industry. Our plan is to deliver a series of web apps that leverage a portion of ARGUS Enterprise functionality to address specific business problems for different market segments. The first app we decided to focus on was targeted towards the acquisition process. ARGUS Acquire is a deal management solution focused on acquisition teams and their need for tools to manage pipeline and deals. It provides complete top-down visibility of acquisition deals and pipelines, creating greater efficiency and consistency while allowing them to conduct what-if analysis. We did a huge amount of research, nearly 100 calls with acquisition professionals, to understand the acquisitions process from their point of view.
When it comes to innovating, we're doing so from a position of strength, and we're not guessing on what to build next. We have an amazing development team at Altus Analytics. They meet their deadlines, led by Steve Bezner, who continues to hit all of the dates of their product releases. And he and his team have shown tremendous innovation in how we look at our product roadmap. And I wanted to thank the team around the world for their amazing contributions in the past, and certainly with the release of Cloud. Overall, we feel really good about the next phase of growth for Altus Analytics. Our sales pipeline remains strong and global demand for offerings is on the rise, which will put us back on the path to double-digit top-line growth.
As Angelo pointed out, looking out in the next couple of quarters, given the strength of our pipeline, we expect our Altus Analytics revenues to grow in the mid-teen to low 20s % range, which also applies to recurring revenues as we look at hybrid growth here. Altus Analytics continues to have a long and global growth runway ahead, and we will continue to invest in this opportunity, in modernization of existing products, in development and sales capacity, and in the products and offerings. As you know, we have a clear line of sight on returns, and we will continue to invest responsibly to sustain our market leadership and deliver future profitable growth. Let me talk about CRE consulting. Given our market leadership and our key practice areas, we continue to benefit from strong client retention and prominent project wins.
I would particularly like to acknowledge the strong contribution from our Canadian and Australian cost practice and the good performance this year. Given our brand and market leadership, we are the go-to company for developers, lenders who have benefited from the construction activity across the country. On balance, it was a good quarter, although the quarterly variability of our property tax group was obviously very pronounced. The decline in Q3 was not surprising given the process change in two key markets that Angelo discussed. I wanted to give you a little bit of insight on this. The number of hearings for Ontario in 2018 has been down substantially. Of the current role, there has been less than 20 hearings scheduled in 2018. Put that in perspective.
In a good year, we would expect 2,000 to 3,000 hearings. Hearings are important because they force settlements and allow us to win the large contingency deals. We see signs now that this is an understood problem, and the seriousness of the backlog is starting to unfreeze the need to start settling cases. What it does is allow us to have very good visibility into 2019, thus the comments from Angelo previously. Although this has caused a delay in settlements, we're not concerned because as Angelo stated, the economic value of the appeal pipeline remains in place. In fact, it stands to increase potential revenues as we tend to do better in a compressed cycle with our contingency agreements. Property tax continues to represent an attractive growth area for our business, both in the U.S. and U.K. You've heard me say that I love this business.
We are poised to have exceptional years in 2019 and 2020. We will continue to augment our growth with acquisitions as the opportunities rise. As you know, we are laser-focused on share growth, particularly in the U.K., and that's a big part of our strategy. We're building this business for the future. We're also benefiting from a higher shift in contingency revenues, which gives us good upside. Long term, property tax will benefit from investments in technology that'll automate parts of the assessment process, give higher value to our clients, and will leverage our data for new applications. Probably took longer than I needed to. Let's open up the line for questions.
Certainly, sir. Ladies and gentlemen, we will now take questions from the telephone lines. If you have a question and you are using a speakerphone, please lift your handset before dialing your selection. If you have a question, you can register by dialing star one on your telephone keypad, and you can cancel the question if you wish by dialing the pound sign. Please press star one on your telephone keypad if you have a question at this time. The first question is from Daniel Chan at TD Securities. Please go ahead. Your line is now open.
All right. Thank you. What's giving you guys the confidence and visibility that AA will grow in the mid-teens to low 20s in the next two quarters?
With the shift to enterprise deals, we've got pretty good visibility on larger transactions that are both multi-year transactions that also deliver some of that top-line growth that we're looking for. Look, we wanted to make a strong statement as we came into the quarter. We have fairly high confidence from our pipeline and deals we're working on right now. We thought we'd share it with you.
It sounds like there may be a good recurring revenue bump. Should we expect any kind of headwind from the ARGUS ValCap upgrade then, coming up at the end of the year and seeing a similar recurring revenue headwind as what happened after the DCF upgrade cycle?
Absolutely not. We've already moved most of the key customers. They're part of our two-thirds of same customer growth. We're seeing really good secondary market pickup from those customers. We don't have the same program where we had to pull away maintenance like we did in the U.S. No, we're not going to have that same valley that we had to navigate through late 2017, early 2018.
Okay. That sounds good. I want to shift over to the property tax business. I just want to understand the margins here a little bit because the property tax revenues this quarter were very similar to the year-ago quarter, the margins were far worse. I think last quarter, you guys talked about taking out some costs from the CVS business.
Yeah.
Help me understand why the margins were far lower despite having similar revenue levels, and when should we expect some of the margins to expand from the CVS integration?
If you look at the Ontario business, we basically are carrying a pretty good expense load on low revenues. In CVS, we basically called a year where they wouldn't contribute, or U.K. wouldn't contribute significant profit because we're going for share. We left a big cost base in there. Frankly, on a full-year basis, we've been conditioning. We thought, obviously, we didn't get it perfect, but we've been conditioning that there could be some risk. On a full-year basis, we're 18% revenue growth, decent growth in EBITDA against a backdrop where, as I told you on the number of hearings that have been settled, we're not getting a contribution in that current cycle. All that adds up to a tougher compare on EBITDA. I don't know, Angelo, do you want to add anything?
No, that is precisely it. Largely, it was driven by the CVS acquisition, where most of the growth in the quarter from a revenue top-line standpoint was CVS driven and with a neutral impact on EBITDA. That drove margin down.
We've been trying to call people to 2019, maybe in a cute way to get them to understand there was risk in 2018. The reality is that all of the economic value is still there. It hasn't been realized in Ontario, and it's going to set up a pretty strong cycle in the back half of the cycle. As Angelo said, it'll actually likely smooth out into 2021 as well.
Okay, great. Thank you.
Thanks.
Thank you. The next question is from Maggie MacDougall at Cormark. Please go ahead. Your line is now open.
Hi there.
Hi, Maggie.
Hi, Maggie.
I wanted to discuss the ARGUS margin or the Altus Analytics margin rather. Excuse me. In the MD&A commentary, reading through it sounded like investing in cloud functionality was presented as part of the reason for the year-over-year decline in revenue. Considering that you had what sounds like 22.7% recurring revenue growth, does it also maybe have something to do with the fact that you didn't have as much contribution from license deals in the quarter? Is it simply just that there's an investment happening in the segment and you haven't outrun that yet?
Yeah. Do you want to grab it?
Sure. Absolutely. Yeah. It's a bit of both. The licenses were down as we shifted to more subscription-type sales. We are making the investments and so, as you would've seen even earlier in the year, was causing margins to drop as we work through. Our expectation is over time that those margins are going to come back to sort of normalized levels that we've experienced before.
Yeah. We've always talked between 20% and 30% margin. We put a huge investment in cloud. We delivered on the dates that we were talking about, and we're moving to a hybrid model where you're doing more recurring revenue, which puts pressure on the normalized revenue, right? It's a definitely tight rope back. We feel pretty good about getting the growth, across recurring top line and holding the margin above 20%.
Okay. Just for clarity, it sounds like in your recurring revenue growth description at the beginning of the MD&A, that you've basically isolated the percentage figure that you're providing in the commentary to make it comparable with how you've reported in the past before the new IFRS 15 standard came in. Is that right?
Yes. The recurring revenue number is on the same definition-
It's comparable.
As previously under IAS. Correct.
Okay. Then you also mentioned around the U.K. property tax-
Maggie. It's similar to how we've defined it in the MD&A, and how we had a sub-line, if you recall, in our disclosures that talked about recurring revenues in past years.
Yeah.
It's consistent with that methodology. I encourage you to just look at the definition if there's any questions around that.
Okay. Thank you.
Okay.
All I was about to ask was just, the comment you made in the MD&A on the U.K. process change. The Ontario one that you've talked about, which has bogged down the settlements, I think people knew that that had gone on last quarter. The U.K. process change sounds new, I'm wondering if there is something worth commenting on there or more detail that we should maybe know about.
Look at these two make up the largest percentage of the revenue. We have talked about the U.K. all the way back into 2017 as being a problem or having some challenges in terms of getting ramped up. The U.K. had a really good start, at the beginning of the year. It was okay in the quarter, but it's not contributing EBITDA, because of our goal to really go after share, right? It's not going to save the day. What we're going to be able to do, is push the agenda when we talk about taking cost out. Our plan is to keep the selling marketing expense on and to really outrun it with revenue as we go forward. It's part of one of the things that's going to drive the 2019, 2020 success story. We just got to outrun a bigger cost base.
I think that the story in the U.K. is a little bit different in its complexity. If you look at our tax business overall on a year-to-date basis, pretty damn good with our two biggest jurisdictions completely underperforming the potential, and it sets up that success that we have in the future. I don't know, Angelo.
Okay.
Yeah. I'll just add to that. We have spoken, Maggie, previously about the new processes being the registration process, they refer to it as a gateway process, which it's a longer process now to sign clients up, get them registered, and then the whole tech challenge and appeal process that's taking place. What we saw earlier, what we continued to see into last year and into the first half of this year, but what's been declining sequentially has been cases from the last cycle. We haven't been able to ramp up, because of all these new processes quickly enough to offset some of the declining volumes that are happening from the spillover of appeals from the last cycle.
When I talk about what the impact will be of this deferral, of these delays, it basically jams up the current pipe and we'll just have a larger base going into the next cycle.
Right.
The appeals haven't declined. What we ultimately settle has not declined. The value's not declined. It's basically just pushed out further.
Okay. Do you have visibility at all on when, in Ontario in particular, the backlogs might start clearing out a bit?
What we're hearing from our folks on the front line is that they are starting to see more hearings being scheduled. We're starting to turn the corner. It's not rapidly going to come back to normalized levels in this next quarter, but we're going to see a sequential uplift going forward.
Yeah. The only thing I would say is that we have really good visibility going into 2019 with an overall view, with a really strong position, particularly in the U.K. for Q2. We think that it'll start picking up towards Q2, then Q2 through the rest of the year is what's going to drive a very successful full-year performance.
Yeah.
Okay. Thanks a lot, guys.
Okay.
Okay.
Thank you. The next question is from Paul Steep at Scotia Capital. Please go ahead. Your line is now open.
Great. Thanks. Robert, thanks for the description of the cloud platform. Maybe you or Carl could talk a little bit about what you've done on the field side to start to get the team ready to sell more cloud and recurring-based business and sort of start to condition clients for this.
We've just finished a whole round of sales training and sales enablement. We took our North American sales teams for a day and a half through all the new technology, the stacks, the explanations, the differentiation. We did the same with our European teams two weeks ago, followed up with certification programs for all the sales teams as well. We're putting a lot more effort and materials in the hands of the sales teams, so they're a lot more understanding of the technology and the differentiation and how it benefits the clients. We think we're in a good place to begin the rollout the end of this year with the cloud products as we start selling aggressively in 2019.
Great. I noticed that you updated some of the numbers on AE clients and AOD clients in the MD&A. Can you maybe talk a little bit about what you've seen geographically? I know that was a focus for Robert and Carl both in terms of driving more international wins that you referenced. Can you maybe give us a little bit of insight there? Thanks.
Well, I
Go ahead, Carl.
We've seen quite a very strong increase in our European pipeline relative to where it was a year ago. A good, consistent pipeline growth in the U.S. I'd say a lot of new customers, we're probably leading percentage-wise in growth customers in EMEA at the moment. Again, strong pipelines on both sides.
Yeah. The only thing I would add is why that's exciting is that European customers are new customers, which are large transactions, not unlike Allianz, we're selling a global asset investment management transaction, which combines Taliance, Voyanta, ARGUS Enterprise, ARGUS Everywhere. They're taking it because they understand that cloud is going to be the glue that allows them to pull all this together. Honestly, the 2018 outrunning 2017 performance, a lot of that has been our European team. I also should say that our team in Singapore has done a really good job. We had a nice quarter in Australia. Again, our pipeline is richer by geography, by product type. We're seeing some of the products like Taliance and Voyanta kicking in to give us recurring revenue. It's a really, really nice balanced business now.
Obviously, between Angelo and I, we have the confidence to talk about what that's going to look like over the next couple of quarters.
I guess the last one that ties to that, Robert, maybe talk about the acquisition process and why that was the logical web app to maybe start with that you think hopefully can maybe open up some more opportunities beyond one module to start. Thanks.
Yeah. It was a good module for us to develop first. It built on the functionality of AE. We put some very core functionality in the cloud, ARGUS Cloud, straight away. Acquire sits on top of that functionality. It leverages the ability to take AE models through the acquisition process to do what-if analysis. It's a great integration for our current AE clients and a natural step forward for us with those clients as well. We'll continue to build on that functionality as we go forward. We're a great step forward, an easy module for us to link into AE to prove out the technology, to get confidence with the client base, and then we'll go from there with the next set of modules.
Yeah. What you need to know in terms of the acquisition teams, these are the guys that are at the top of the house now. They are the most busy. It's the most competitive. They're the ones that are looking for functionality that's going to make their job better. They want the analytics to go with it. It's natural to extend our offering. There's also a interesting medium-term opportunity, is that we think that we can extend Acquire to the sell side, to the broker side over time, where we can start managing the hundreds and thousands of investment brokers that want to submit ARGUS files to these acquisition departments and create networks, connect data pipes between them. It's just a really exciting breakout technology, and we can start with basic technology and then really move into global work processes.
Perfect. Thanks, guys.
Thank you. The next question is from Stephen MacLeod at BMO Capital Markets. Please go ahead. Your line is now open.
Thank you. Good evening.
Hi, Stephen.
Hi, Stephen.
Hi. I just wanted to talk about your outlook over the next couple of quarters, obviously, you're expecting a pickup on the revenue side. Can you just talk a little bit about how that growth is weighted between recurring and non-recurring, is it mostly recurring at this point?
Stephen, this is Angelo. It's actually quite a balance, where we're still seeing strong recurring revenues. Licenses, again, we've made more of a shift towards recurring and subscription. It's still a healthy pipeline, even on a perpetual standpoint.
Okay. It would be fair to say with, well, I guess sort of 50/50 recurring, non-recurring, would you expect to be at the mid to low end in terms of margins as you roll into the back, like Q4 into Q1, maybe begins to accelerate as you head into 2019 and leverage some of the investments that you've made?
Well, if we put up these kind of numbers, I think you're going to see the margin creep up a little bit. The real test around that is just exactly how the mix shapes in, right? Because obviously, upfront license contributed more in the quarter, right? Look, I'm not taking off the idea that we want to operate between 20% and 30%. We didn't give guidance on the full year for Altus Analytics because we're not there yet. If you listen to what Angelo said, we think that there's an opportunity to really develop this business in a way where we're going to have significant balance opportunities down the road. I think maybe I'm not answering your question. We feel pretty good about the business in the next couple of quarters.
Conversely, just to be clear, when you talk about property tax, we're not out of the woods yet on some of the cycle in Ontario and the risk in the U.K. We got to work through that in the next couple of quarters. There are signs it's coming back to us. Even if we are soft in Q1, as an example, we know by our pipeline for Q2 and the rest of the year that it's going to open up. We think it's going to open up earlier, just because of the workload that's being created by both these jurisdictions and the pressure on them from both customers and the market in general, that it could come back faster. We have good visibility on Q2 and farther and how that's going to deliver a great year just by the compression.
Right. Okay.
Just to finish, Stephen, given the results in the quarter, we wanted to give conviction about how this has been playing. I've been talking about 2019, 2020 for three, four quarters now.
Yeah. No, I think that's definitely going to be helpful for the market. Just on the property tax business, That's a pretty dramatic drop-off in the appeals from 2,000 to 3,000 to less than 20. What exactly caused that to really seize up in the pipeline?
This is what happens when you hire consultants. It's a true story. They re-engineered their process to bring more control to the process, and they brought in some outside people that may not have completely understood what's going on. Look, the guys that do this understand what's going on. We have a really good relationship with them. They do great work. Now they're behind the eight ball, and they're trying to sort out how to get this back on track. That's why we have some confidence that it'll start opening up here, certainly, going into Q2 next year, but perhaps even earlier.
I'll just jump in real quickly. It's a pretty well-defined scheduling process that exists now, whereas before it was a little bit more fluid. Now you have great visibility very early on which cases, which appeals are going to be heard when. There's a lot more formality to the process.
That would give you, in many cases, more conviction around.
It gives us greater visibility and greater conviction, yes.
Okay. That's helpful. Then just finally, if I could, Robert, in your prepared remarks, you mentioned in Altus Analytics, you're seeing growth today across a broader range of revenue streams. Obviously, we know the components of it, I'm just wondering if you had any color around where you're seeing acceleration versus deceleration in terms of the more diverse revenue streams that you have now.
Well, we completely replaced the upgrade revenue in the U.S., which was a huge part of our high percentage. By the end, if you go back to 2016, it was 60% of our revenue. 2017, we got it down to 30, we also had big spikes in Q2 and Q3, because we were near the end, and it's gone. We're putting up pretty good numbers, holding our margin, and now we've got a whole different set of products to come out. So, for me, the biggest opportunity, the most exciting one, is to sell everything we have to the biggest companies in the world and get them to put ARGUS Everywhere, right? Companies like CBRE, JLL, Blackstone, Allianz now, Invesco. These are companies that are now pushing ARGUS to all parts of the world so they can have consistency, global standards around data and the like.
Cloud just enhances that. The big thing on cloud, obviously, we think we're going to sell a lot of cloud applications over the next couple of years, but it reinforces the value of an on-premise ARGUS Enterprise solution, because now you can take your files and put them up, share them inside your company, share them with your partners, integrate them with work processes. We're going to have a modern way of integrating with our partners. It just increases the value of on-premise and then again, creates a new revenue stream.
That's great. Okay, thanks. Thanks, Robert.
Thank you. I appreciate it.
Thank you. The next question is from Deepak Kaushal at GMP Securities. Please go ahead. Your line is now open.
Hi, good evening, guys. Thanks for taking my questions. I know it's late. I've got about three of them.
Okay.
The first one, I'll beat a dead horse, if I may, on property tax. I think, Robert, you mentioned just in the previous comment, the reason for the process change was for more control on the process. Do you get any sense that there's a kind of intent or a desire by the government to reduce the value of settlements or reduce the number of successful claims?
That is always the desire of government.
At what point do claimants say, "Okay, I've waited long enough, I'll just settle for less"? Is this a risk here?
No. That's why they hire us. You don't end up in that situation. The longer they go, the evidence, our history shows that we do better later in the cycle. They got to get on to the next cycle, right? They only have a certain amount of capacity to do the work, and if it gets compressed at the back end and they start thinking about the next cycle, it's hard to actually really create a credible defense, because we got great data, we're getting better at it. No, absolutely not. However, I don't think MPAC actually, or the Ontario government did it to try and get a better value or a better tax outcome for them. I don't. I think they honestly were legitimately trying to bring order to the process, create good visibility, good outcomes, good decisions.
In the U.K., I kind of think that they might have been trying to actually find a way to make it hard for people to appeal. Some of the stuff that they put in place seem that way. The current government is working hard to change that view. There may be some others in the market that would have believed that that was what they were trying to do.
Okay, thanks. That's helpful. Second question, going back to Altus Analytics. You guys recently announced the Allianz deal.
Yeah
for a global enterprise agreement. Can you talk a little bit about the sales cycle there, how long you expect it to ramp? Is it SaaS, perpetual, a mix? Is there any managed service in there? Any kind of details you can give? Or in general, kind of the blueprint you have for global enterprise deployment?
Yeah. It's a multi-year managed service deal with an implementation at the front end that rolls out ARGUS Everywhere, drives the use of Voyanta for data aggregation, the presentation of data to Taliance for waterfall analysis, debt structure, just doing the modeling that they need to do at the fund level. It's a tool that allows them to track their real estate assets at the single asset level, roll it in a portfolio, and then do fund modeling. It's a full end-to-end solution of which we did a subscription deal with them. That's a multi-year subscription deal.
Mm-hmm. Any kind of quantum of what this type of deal could contribute? Are we talking about mid-single digits, millions, or going to double digits over time? How should we think about this in terms of revenue?
In terms of a percentage of our annual revenue?
No, just in terms of an enterprise deal.
Yeah.
I think you have 200
Yeah
Customers as a target.
Yeah.
How would you size that market in terms of annual revenue opportunity?
Yeah. A deal in the top 200 for core software, not services, because part of our strategy is to bring some of our appraisal management competencies into these customers. Just pure software, these are CAD 3 million-CAD 5 million deals a year.
Okay, excellent. Just my last question, Robert, if I may. You guys, I guess, pulled the trigger on Real Matters for lack of a better-
Yeah
Term. Does that thought process kind of bleed into your thinking around Geomatics? I know you've talked about that being non-core for a while. It has been tougher for longer in the oil patch in Canada. Any kind of thoughts on that and how we should be thinking about that?
Yeah, we're on a track here to make the business simpler. We're definitely looking at synergies where it makes sense. Carl talks about the group, and more and more we want to invest and focus on things that create value. If we can take data out of tax and mingle it with data in our Altus Analytics business and create a better outcome for the common customers, that's what we want to do. While Geomatics is here, we got a great guy leading it, and he is working hard to deal with the challenges of oil and gas. Obviously we're overweighting technology and data, and now the cloud software that fuels that.
Okay. Okay, thanks. I appreciate you taking my questions. Have a good evening.
Thank you, Deepak.
Thank you. The next question is from Richard Tse at National Bank Financial. Please go ahead. Your line is now open.
Hey, guys. As you look out here, is there anything in your strategy that would have you taking out variability in the property tax business? Is that just something that we're sort of wishful thinking on?
I want to take out negative variability. I don't mind positive variability because the way the tax business works is you have a cost base. You move to contingency revenue. Once it gets past a certain point in a quarter where you have an above-average number of appeals, it drives a huge cash flow for our company, right? I think what we will do is there will always be an inherent variability in this business. What we are doing with Salesforce, our tax platform, our appeal management system that we've now rolled out to most parts of Canada, is get control of that economic cycle and be able to give good visibility about how it's going to come based on the prediction of volumes and historical settlement experiences.
My personal opinion on why I love tax is where we should be able to improve the business overall, get more market share, get better outcomes for our customers through data, actually give predictability to the marketplace, which we think will get a multiple increase, and actually start using data in ways that are innovative, make it a technology platform. Carl, why don't you jump on the back of this because you say this better than me. Really turn this from an expert services business into a-
It's really a managed service business driven by a lot of technology. The tax platform we've rolled out across Canada, it's end-to-end managed service now. What we describe as a software as a service. We're collecting an amount of data that is extremely visible to our clients. There's a great client portal in there. They can sign in, see where the appeals are. It's a very visible product for us and automated from end to end. We're looking for the future to be, again, very exciting with a lot more efficient, a lot more visibility, like Robert said, then utilize a lot of the data and the analytics from that platform.
Right. Okay. That's helpful.
Something we've always said is you got to look at this business over a longer term. You've got to, at a minimum, look at it on an annualized basis. If you went back to 2014, 2015, you'd see a very nice increase in both revenues and EBITDA and very healthy margins. We've experienced these types of quarters before, but if you look at it over the longer term, you'd see a very nice, healthy increase on both those metrics.
The other thing I would say is there is a bit of a smoothing, and we've gotten a little bit better from a variability, not great obviously, but better as you expand and grow market share, particularly geographically, because what you get is a little bit more of a smoothing because different jurisdictions have different annual cycles to yearly cycles, and so just that fact alone gives you a little bit more smoothing. By and large, it's been a very healthy business, and it continues to grow and provide very good cash flows as Robert has said.
That's helpful. With respect to the robust double-digit growth for Altus Analytics here going forward, I'm just kind of curious on the mix. What proportion would be sort of large enterprise deals versus new products like Acquire or Cloud?
I think we'll have a healthy same customer growth and new customer outcome. The growth, the aggregate growth on top of that sort of carries the normal year-over-year growth. Then, what we expect to see is more enterprise deals that we can put on top of that come in with a strong pipeline for large deals. Obviously, by giving you some visibility to the next couple of quarters, we think we got some pretty good large deals that we're going to put on top of that revenue pipeline that I talked about that's broad from a geography, from a customer type, from a product. We're still selling lots of EstateMaster and Developer and Voyanta. That all contributes to the overall business.
The point being, to make sure I got it right to you, is the driver of growth going into 2019 is going to be larger enterprise deals on top of our run rate.
Okay, that's fair. The last one, I think this might be for Carl, I'm not sure, but beyond training with respect to ARGUS Cloud, what's the go-to-market strategy for that product line, especially in terms of your existing customer base?
The first thing is, again, we're trying to basically pull our customers into the cloud as opposed to push them into the cloud. We're looking at them clearly understanding the value proposition for them extending their use of ARGUS in the cloud. We're very much focused on showing them the benefits it's going to bring them in the cloud environment. The modules like Acquire bring in additional functionality on things that they've already invested in. It's just leveraging the investment they've already made with us and extending the investment further with our cloud products. We think it's a great approach to bring customers into the cloud. We're not causing a lot of concern with them by basically forcing them off one platform and pushing it into another. We're allowing them to evolve into a brand-new platform at their pace and to gain a benefit from day one.
We think we got the strategy right. We're trying to make sure that the sales teams really understand the benefits to the customers and how we show the benefits to the customers and not just drive a product into the market. We have a great customer base, we have great market leadership. We want to enhance this by bringing them gradually into the cloud at the pace that it makes sense for each customer.
Okay, great. Thank you.
Thank you. The next question is from Paul Treiber at RBC Capital Markets. Please go ahead. Your line is now open.
Thanks very much. Just wanted to clarify a comment you said earlier on, you mentioned that license revenue is down because there's a shift towards more subscription. Does that effectively mean that you're selling more deals on a managed services basis where the revenue's recognized ratably as opposed to upfront, like license revenue?
Yeah. If you look at the uptick on AOD, a lot of these large deals like Allianz are going to come as subscription deals versus upfront deals, which puts pressure on the top-line growth. In any particular quarter, you're going to see a mix of valuation management growth and license growth. License growth's been okay this year. Just in this quarter, it was down a little bit.
Is there any way to quantify either the managed services bookings or the revenue that would have been recognized on an upfront basis if it was like for like with license revenue?
Sorry, say it again, Paul.
Is there any way to quantify the bookings, like managed services bookings or subscription bookings, or alternatively any of the license revenue that may have been cannibalized?
Okay. I've said on previous calls that as we transition more to overweight recurring revenue and these subscription deals, at some point, we'll have to represent bookings because the more we do that, like if we did a shift, right? You know this, Paul, well, you know it really well. If we did a flip over onto only subscription pricing, it puts pressure on margins because you take the license revenue away from the quarter. At that point, what I've said is I'd probably start giving visibility to our backlog.
Okay. Nothing yet.
Yeah, we haven't done that yet, no.
Okay.
Part of the reason that we haven't done it is there's this incredible blurring that's going on with customers. If I took some examples, we're now starting to do deals, global deals with customers, where they're taking products across the spectrum of our capability. Valuation management in Europe, let's roll ARGUS Everywhere as part of that deal for Europe. We're starting to get smart on crafting deals that are recurring, that are hybrid, and we want to bring our valuation management software to integrate with ARGUS Enterprise over time. What we're anxious about is trying to line up these things as individual business performances when in fact, we're trying to sell more complex global multi-product enterprise solutions, right?
Ergo, if we get the pickup this year, sorry, 2019 on the cloud that we think we're going to get, we think that's going to naturally drive us to just move completely over to recurring revenue. At that point, we would give visibility across all of the different backlogs that are available to us. We're kind of stuck in the middle. I know exactly what you're asking for.
Yeah
We've elected not to provide that right now.
Okay. That's fair. I'll leave it at that for my questions. Thanks so much.
Okay. Thanks, Paul.
Thank you. There are no further questions, Mr. Courteau. I would like to turn the conference back over to you now.
Okay. Well, listen, thanks. We probably would finish by saying that uncharacteristically, we decided to give some visibility to the market, and you should take that as a position of strength in our confidence in where we're going and how confident we are in our pipeline. Thanks for the continuing support, and look forward to talking to you all over the next few weeks.
Thank you.
Thank you. Ladies and gentlemen, this concludes today's conference call. Should you have further questions, please contact Ali Madavi at Altus Group at 416-641-9710. That number again, 416-641-9710. Thank you for your participation in today's call. Please disconnect your lines.