Alithya Group Inc. (TSX:ALYA)
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May 5, 2026, 4:00 PM EST
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Earnings Call: Q3 2023

Feb 14, 2023

Operator

Good morning, ladies and gentlemen. Welcome to Alithya's third quarter fiscal 2023 results conference call. I would now like to turn the meeting over to Rachel Andrews, vice president, communications and marketing at Alithya. Please go ahead, Ms. Andrews.

Rachel Andrews
VP of Communications and Marketing, Alithya

Good morning, and thank you once again for joining us for Alithya's third quarter fiscal 2023 results conference call. The press release and MD&A with complete financial statements and related notes were issued this morning and are now posted on our website. The webcast presentation can also be found on our website in the investors section. Please be advised that this call will contain statements that are forward-looking and are subject to a number of risks and uncertainties that could cause actual results to differ materially from those anticipated. For more information, please refer to the cautionary notes in our presentation and to the forward-looking statements and risk and uncertainties sections of our MD&A available on our website. All figures discussed on today's call are in Canadian dollars, unless otherwise stated, and we may refer to certain indicators that are non-IFRS measures.

Please refer to the cautionary note in our presentation and to the non-IFRS measures section of our MD&A for more details. Presenting this morning are Paul Raymond, Alithya's President and Chief Executive Officer, and Claude Thibault, Chief Financial Officer. I will now turn the call over to Paul Raymond. Paul?

Paul Raymond
President and CEO, Alithya

Merci, Rachel. Good morning, everyone. Thank you for joining us on the call this morning to discuss Alithya's third quarter 2023 financial performance. This morning I'm pleased to disclose another very strong quarter for Alithya as we enter the final months of our 2023 fiscal year, despite the ongoing global uncertainties. There are many important takeaways from this quarter, but if I were to highlight only a few, I'd draw your attention to, one, another strong quarter of revenue growth at 19%, two, a return to the 30% gross margin levels, and three, our first CAD 10 million adjusted EBITDA quarter. Perhaps one more thing, a significant cash generation and debt reduction. We continue to grow our reputation as the trusted advisor that our existing and new clients turn to to help resolve their critical digital transformation challenges.

In the third quarter, we added 37 new clients and generated 83% of our revenue from repeat clients. On the gross margin front, as we explained in the past, we continue to increase our permanent employee ratio as we replace subcontractors and grow our portfolio to higher value services. We're now back at the 30% gross margin threshold. We continue to focus on improving this as we roll out our Smart Shoring strategy. Finally, we reached the CAD 10 million adjusted EBITDA as we continue to implement our strategic plan into progress on all fronts. It should also be noted that Q3 included an extended holiday season for some of our clients as a temporary cost-cutting measure, which translated to less billable hours for Alithya, as well as a slowdown in some of their e-learning activities.

We believe Alithya is in a favorable position to be the go-to trusted advisor that our clients need in these uncertain times. There will not be less technology in our lives 10 years from now. As our clients navigate through their challenges, they are looking for trusted partners who can rapidly deploy proven technology solutions to help accelerate automation and improve their efficiency. We have demonstrated that our model is sustainable and as we reach critical mass, that Alithya is in a favorable position to generate increased value from our rapid growth. During this past quarter, we continued to fill our healthy pipeline with projects for the quarters to come. We also took great strides towards the fulfillment of objectives outlined in our long-term strategic plan as we continue to implement measures designed to go up the value chain and to improve efficiencies.

We see continued opportunities ahead to increase our profitability profile as well. Our business continues to be fueled by strong bookings in Canada and the United States, despite global economic uncertainty and recessionary warning signs, which I will address in a few moments. We are also encouraged by our funnel, our bookings remain the best predictor of what's to come. As I said, we added 37 new clients in the third quarter, and our bookings reach CAD 137 million, which translates into a book-to-bill ratio of 1.04. However, it's important to keep in mind that when we remove the recurring revenues from our two large 10-year contracts with Beneva Québecor, the book-to-bill ratio for the rest of our business would be 1.2.

As for a trailing 12-month basis, the bookings were CAD 509 million, which translates into a book-to-bill ratio of one. Again, this ratio is higher when taking the 10-year contracts into account. More on our Smart Shoring strategy. One of our key priorities has been the scaling up of our Smart Shoring operations, which currently accounts for about 5% of our billable workforce. For us, Smart Shoring provides an option for a wider pool of available talent, including highly qualified experts who enable us to reduce project costs for our clients and to increase our competitiveness and value. Since opening our first Smart Shore operation in Morocco in 2021, we've added highly qualified experts in Eastern Europe and India through our M&A strategy and through new hirings.

Datum Solutions is just one example of how our M&A integration strategy is paying dividends, along with leveraging the cross-selling opportunities and prospects for longer-term generation. In line with the latter, we're quite pleased with our Datum Solutions sequential revenue growth of over 20%. We are also targeting gross margin improvements through a reduction in the number of subcontractors we engage to carry out our projects. In the third quarter, transitioning to regular employees reduced our subcontractor workforce by 6% in Canada. It must be remembered that the transaction to acquire R3D in April 2021 included hundreds of subcontractors added to our workforce. We have significantly reduced that number since through full-time employee conversion. We're proud to have returned to pre-R3D gross margin levels in just 18 months, which is a significant feat considering that a two-year timeline was initially targeted to do so.

With further transitioning of subcontractors to regular employees still out on the horizon, and with our Smart Shoring operations gaining momentum, our objective is to continue to improve our gross margins in the future. Another contributor to gross margin improvement is our push to increase sales of subscription-based services. Subscription, software, and other revenue now represent 12.4% of our total revenues. With that being said, I'd also like to take a moment to provide a bit of additional color on our, on a geographic basis. In Canada, our renewable energy digital business continues to benefit from major nuclear refurbishment projects, echoing an emerging trend that may prove to have long-term benefits for the planet and for Alithya. Globally, there is a growing consensus that the attainment of global carbon reduction objectives will require increased use of nuclear energy.

Currently, Alithya is helping three major Canadian energy clients to prepare the landscape and to develop their digital strategies for doing just that. We foresee deeper integration projects on the horizon for Alithya as those efforts progress. On the local front, we signed a major three-year contract with a large Canadian retailer to assist them in replacing and optimizing their mission-critical systems supporting back-office operations. In the U.S., despite a slowdown in the manufacturing sector, our healthcare sector business remains robust. Additionally, initiatives are being developed and implemented to increase the scale of our managed services within our large Oracle projects, which remain solid. In terms of year-over-year business, our combined U.S. bookings have cumulatively increased by 10% this fiscal year. In Europe, Alithya's operations have not been impacted by the economic slowdown being experienced in some sectors across the continent.

Despite current economic pressures being felt by Europe's business community, we generated over 25% organic growth with existing and new clients. Before I hand the presentation over to our Chief Financial Officer, Claude Thibault, I'd like to say a few words about our recent announcement concerning our new Chief Operating Officer. On January 12th, we announced the appointment of Bernard Dockrill as Chief Operating Officer, effective January 30th, 2023. Claude Rousseau, who previously held the position, will be leaving the organization at the end of the current fiscal year on March 31st to embark on a very well-deserved retirement after having served for over eight years as Alithya's COO. I'd like to take a moment to welcome Bernard to the Alithya family.

Bernard brings more than 25 years of experience in the managed services system integration consulting in the IT industry to Alithya. He now oversees all of Alithya's operations. I'd also like to take this opportunity to sincerely thank Claude Rousseau for his invaluable contribution to Alithya's growth and success, including the oversight of the merger and integration of more than 10 acquisitions under his watch. Claude will stay on as my special advisor during the transition period until his official retirement at the end of March. Claude has been a partner and a confidant. He remains a great friend. I wish him much health and happiness to enjoy the retirement life ahead. I will now pass it over to Claude Thibault to discuss the financial metrics of our third quarter. Claude?

Claude Thibault
CFO, Alithya

Thank you, Paul. Good morning. Let's look at the numbers in more details. Please turn to slide eight. Revenues for the quarter amounted to CAD 130.8 million, an increase of 19.2% or CAD 21.1 million compared to revenues of CAD 109.7 million, sorry, million dollars for the third quarter of last year. Vitalyst and Datum contributed revenues of CAD 12.6 million during this third quarter. Excluding the impact of the acquisitions, which occurred on February first and July first, 2022, respectively, growth was 7.5%. In other words, we recorded good sustained organic growth once again.

In Canada, revenues increased organically by 6% to CAD 77.5 million due to growth across most of our operations, including continued growth from the two long-term contracts signed concurrently with the acquisition of April 2021. In the U.S., revenues increased 47.9% to $48.9 million due again to the Vitalyst and Datum acquisitions, a favorable US dollar exchange rate, as well as organic growth also. For our international operations, they also reported a strong quarter in terms of growth, increasing 24.6% to CAD 4.4 million, versus CAD 3.5 million for the same quarter last year. This, despite negative currency impact.

Let's take a look at our Q3 gross margin, which increased by 38.8% or by CAD 10.9 million, to CAD 39.2 million, up from CAD 28.3 million last year. As a percentage of revenues, our third quarter consolidated gross margin reached the 30% bar. That is up 4.2 percentage points over the same quarter last year from 25.8%. Q3 represents the fourth consecutive quarter of sequential gross margin percentage improvement. The increase in Canada is derived from increased revenues from permanent employees relative to subcontractors, higher average revenue per employee, and higher margin offerings. In the U.S., gross margin as a percentage of revenue has increased both in comparison to the same quarter last year and on a sequential basis.

The positive margin impact from the acquisition of Vitalyst and Datum, improved project performance in other areas of the business, and increased average revenue per employee are the main drivers behind this progression. Now let's look at SG&A. Total gross SG&A expenses in the third quarter totaled $31.2 million, an increase of $6.2 million or 24.8% compared to $25 million in the same quarter last year. The increase was primarily driven by the Vitalyst and Datum acquisitions and an unfavorable US dollar exchange rate impact of $1 million, which were partially offset by overall reductions in other expense categories.

On a sequential basis, expenses increased by CAD 800,000 from CAD 34 million for the second quarter, driven by sequential increases in certain discretionary spending categories such as travel, business development, information technology and communication costs, as well as an unfavorable US dollar exchange rate impact on our US dollar-denominated expenses, both partially offset by reductions in certain other expense categories. While we need to be careful about the timing of certain discretionary expenses, as we just saw in the third quarter, and about certain headwinds like inflation, return to some pre-COVID spending levels, and possible currency variations, we aim to continue reducing our SG&A expenses with certain initiatives still to be fully reflected. We remain committed to our midterm objective of 20% of revenues, which will also come in part from continued revenue growth.

Our third quarter adjusted EBITDA amounted to CAD 10 million, an increase of 122% or CAD 5.5 million compared to an adjusted EBITDA of CAD 4.5 million during the same quarter last year. Net loss was CAD 5.5 million, an increase of CAD 2 million from CAD 3.5 million for the same period last year. The main drivers of the increase are increased depreciation and amortization of intangibles from the two recent acquisitions, as well as the increased business acquisition and integration costs, also driven by such acquisitions. Our accounting net loss of CAD 5.5 million must be viewed in relation to the CAD 9 million of non-cash depreciation and amortization expense, plus CAD 1.3 million of non-recurring business acquisition, integration, and reorganization costs.

Despite our higher revenues and gross margin, the increased loss was also driven by increased net financial and income tax expenses, and again, some increases in SG&A expenses. Looking at long-term trends on slide nine, we can see the impact of our acquisitions and more importantly, of our strong organic growth achieved over the past several quarters. Regarding gross margin, we see a similar trend in dollars. As a percentage of revenues, a number of factors occurred in fiscal 2022, which had put some pressure on our performance. Q3 of this year marks the fourth quarter in a row showing a sequential improvement, highlighting our efforts on improving labor mix, utilization rates, and general project performance, and also reflecting the higher historical gross margins of Vitalyst and Datum. Our long-term adjusted EBITDA trend also reflects our growth and gross margin improvements.

I reiterate that the increased net loss of Q3 is mainly the result of non-operational and non-cash elements. With sustained organic and acquisition growth, our continuing long-term initiatives to generate higher gross margins and a steady focus on SG&A, we believe we are well on our way to achieving our three-year financial objectives. Now turning to liquidity and financial position on page 11. As indicated in our statement of cash flows, our operations generated CAD 34.9 million of positive cash flow in the third quarter from a combination of good cash flow from operating activities of CAD 8.8 million plus significant positive working capital variations.

This added to a positive currency impact of our US dollar debt and a positive post-closing adjustment of the Datum acquisition, results in a sequential net debt reduction of $35 million, which combined with a growing TTM adjusted EBITDA amount, results in a significantly declining leverage ratio from 5.4x at the end of September to 3.3x at the end of December. While quarterly working capital variations typically alternate between positive and negative amounts, we do not believe this will have a significant impact on the general deleveraging trend which our current performance is expected to continue to generate. Now back to you, Paul.

Paul Raymond
President and CEO, Alithya

Thank you, Claude. To recap, I'd like to reiterate the key takeaways from the presentation of our third quarter fiscal 2022 results. First, Alithya has been able to sustain strong revenue growth in uncertain times, with our latest quarter indicating 19% year-over-year growth and 37 new clients. Second, we've made tremendous progress in improving our gross margins, and we have initiatives in place to expand upon that success in the next quarters and beyond. Third, the continued implementation of our long-term strategic objectives is bearing fruit as seen in our third quarter adjusted EBITDA of CAD 10 million. Finally, a significant debt reduction, which feeds into our M&A strategy. We will now take your questions. Julie?

Operator

Thank you. Ladies and gentlemen, we will now begin the question and answer session. Should you have a question, please press the star followed by the one on your touchtone phone. If you'd like to withdraw your question, please press the star followed by the two. If you're using a speakerphone, please lift the handset before pressing any keys. One moment please for your first question. Your first question comes from Jerome Dubreuil from Desjardins. Please go ahead.

Jerome Dubreuil
VP and Research Analyst in Telecom, Media, and Technology, Desjardins

Thanks for taking my questions. Two for me. First, congrats on the lower leverage, very noticeable in the quarter here. That brings the question of capital allocation. Now, you know, leverage has been the pushback from certain investors in the past. Wanna see if you feel more comfortable going back to M&A now or if you're happy with the new leverage situation.

Paul Raymond
President and CEO, Alithya

Thank you for the question. No, we're very happy with the debt reduction, and we said last time we'd be focusing on that. We're in the fourth quarter now, so we're mid-February. I like the way we're going. M&A has always been at the top of mind. The three key things that we look for, right, is the right deal at the right price, but also, they have to be for sale. I believe that we're in a position now that if the right deal comes along or we're happy with it, Yeah, we have more flexibility now to pull the trigger, but hasn't been a concern for us. There are ways to get there. We like the position that we're in right now.

Jerome Dubreuil
VP and Research Analyst in Telecom, Media, and Technology, Desjardins

Check. Second question would be on the legacy business that you had maybe in terms of the staffing. Now we're seeing also decent organic growth. Wonder how much less legacy business is there in Alithya, and do you expect this will further decline in the future?

Paul Raymond
President and CEO, Alithya

Yeah. We have very little legacy business left. However, we still have some subcontractors that we brought on board as part of the R3D acquisition. 'Cause we had to ramp up really fast that contract as we've said in the past. This quarter, we were able to really decrease the amount of subcontractors and reduce that and replace them with permanent employees. What that does is we, you know, our revenue per employee goes up, the margins improve, it has a great impact on our business, and that is our long-term objective as well. In the coming quarters, we're definitely gonna continue to do that, as we have time to catch up, right?

It gives us that flexibility to be able to use more permanent employees and less subcontractors. The other thing that we have now that we did not have a year and a half ago is the Smart Shoring component. We did not have centers in Morocco and Eastern Europe and India two years ago. That's also something that we can leverage to bring on board permanent employees to support our customers, which also, again, improves the gross margins and helps us reduce the subcontractors. We're gonna be doing more of that.

Jerome Dubreuil
VP and Research Analyst in Telecom, Media, and Technology, Desjardins

I'll pass the line.

Paul Raymond
President and CEO, Alithya

Thank you.

Operator

Your next question comes from Amr Ezzat from Echelon Partners. Please go ahead.

Amr Ezzat
Managing Director and Deputy Head of Equity Research, Echelon Partners

Good morning. Congrats on the quarter. I'd like to get an update on how conversations with clients are evolving. Last we spoke, Paul, you mentioned that client conversations were healthy and focused on gaining efficiencies. There was no real slowdown. Just wondering if these conversations are still productive? Are you starting to see some anxiety, set in?

Paul Raymond
President and CEO, Alithya

Thanks for the question, Amar. Yes. The conversations we have with our customers right now are very much focused on... You know, if you look at our results for the quarter, we actually had some negative impacts that I think were temporary. We had several customers that at the last minute in December said they decided to take a longer shutdown for holiday period and cost-cutting measures or whatever. That was an impact on utilization rates for some of our clients. Despite that, we had a really good quarter. That was a temporary measure. The other negative impact that we've seen is a slowdown in some of the learning spend.

I think that's probably a global thing where people are spending a bit less on training until they figure out what's going on. Other than that, the rest of our business we're actually seeing a pickup. The our bookings are healthy. The projects are focusing more on efficiency. That's why you're seeing, like our Datum business had significant growth as we cross-sell that or introduced that to other customers because their offerings, which are IT-based, are really focused on that, on automating and generating efficiencies and modernizing legacy systems, so making them more efficient. Now we're seeing a pickup. I think it's more of a, I mean, it's the same type of projects we're doing, but the perspective from the client side is a bit different.

They're saying, you know, this project that we're doing, this modernization project is really to drive efficiencies. It's not because it's a nice thing to have or whatever. They're really focused on the projects that are driving efficiencies. For us, we see that as a positive.

Amr Ezzat
Managing Director and Deputy Head of Equity Research, Echelon Partners

Okay. Net, net still pretty healthy organic growth is expected.

Paul Raymond
President and CEO, Alithya

Yes.

Amr Ezzat
Managing Director and Deputy Head of Equity Research, Echelon Partners

Fantastic. I appreciate the color on the gross margin fronts. You know, like there are a couple of things happening. Obviously, inflation may be slowing down a bit, but we're still in a high inflationary period. You spoke to your Smart Shoring strategy as well as your continued push for permanent employees. I wonder when we think about gross margin going forward, are there targets that you guys can share with us? You know, like, can we see you guys go from a 30% to a 35%+? Is that realistic or am I out there?

Paul Raymond
President and CEO, Alithya

I think over time that's realistic. We try to compare ourselves with the best in the industry, Amar. You know, we went from 25%, 26% last year at this time to 30%. I think there's still room for improvement. You know, we only... Like I said, we only have 5% of our workforce leveraging Smart Shoring. Some of our very large competitors are up to 50%. You know, as our scale grows, we definitely will be using more of our Smart Shoring capacity to complement our local teams. To me, I think there's significant upside potential on the gross margin over time.

Amr Ezzat
Managing Director and Deputy Head of Equity Research, Echelon Partners

Fantastic. Maybe one last one just following up on Jerome's question. Is there a target net debt to EBITDA you guys are targeting that we should be thinking about? I understand that quarter to quarter, if you execute on M&A, it could change, but is there a long-term target?

Paul Raymond
President and CEO, Alithya

Well, we always said that 2-3 times was our comfort zone. It's a fairly broad range. We're generating cash flow, so the operations themselves will be deleveraging. The question is on M&A. When M&A comes about, we take a bit of a specific look if the acquisition is accretive, the price we're paying, the synergies that could be available. That will drive our appetite for leverage. Obviously, stock price drives our appetite for equity dilution. We're always want to do a combination of equity and debt, and we adjust the dial depending on both on both measures. Now, yeah, we're with this debt reduction, which we had been somewhat expecting. The dial is going back a little bit more to debt.

Dilution, should be protected, everything else being equal. The range, if you want, if you want a precise number, as we said before, two to three times is probably our comfort zone, broadly speaking.

Amr Ezzat
Managing Director and Deputy Head of Equity Research, Echelon Partners

Great. Fantastic. Congrats again. I'll pass the line.

Paul Raymond
President and CEO, Alithya

Thank you.

Operator

Your next question comes from Vincent Colicchio from Barrington Research. Please go ahead.

Vincent Colicchio
Managing Director and Senior Equity Analys, Barrington Research Associates

Yeah. Paul, I thought, I'd ask about the two R3D contracts. Is there a potential upside going forward from those two?

Paul Raymond
President and CEO, Alithya

Good morning, Vince. Yeah, great question. The contract, the way it's structured is really a minimum. The organizations in questions have significant IT spends way above, way above the minimum commitment. Yes, there's potential there for to do a lot more. As you know, those two organizations are going to through integrations and a significant change. Again, whenever that happens, there are significant opportunities for investments in technology and digital transformation. Yes, we're. They are major shareholders of Alithya, so they have a vested interest in.

Vincent Colicchio
Managing Director and Senior Equity Analys, Barrington Research Associates

Yes.

Paul Raymond
President and CEO, Alithya

Sending business our way in addition to to the contract.

Vincent Colicchio
Managing Director and Senior Equity Analys, Barrington Research Associates

Curious about, I know you do price increases in January. How do those flow through? Or do they meet your expectations?

Paul Raymond
President and CEO, Alithya

Yeah. Our prices increase throughout the year depending on the date of contract renewal. Some are January, some are later in the year. We also price that into all of our new contracts. You know, the whole market is aware. I mean, our customers have the same challenges we have in recruiting and marketing and marking salaries to market. It hasn't been an issue so far. We've been able to price in the increases as they follow the market. Also, a big chunk of our business now is project-driven.

Within those projects, we have more flexibility in how we deliver and how we price and how we structure the delivery of the project, again, leveraging Smart Shoring and then nearshoring and all these things to give us more flexibility in the margins on the projects.

Vincent Colicchio
Managing Director and Senior Equity Analys, Barrington Research Associates

One more, if I could. I noticed, the fixed fee revenue contribution, declined sequentially. Is that just ebb and flow, and should we expect that to start to recover again, going forward?

Paul Raymond
President and CEO, Alithya

Yeah, it's just ebb and flow, Vince.

Vincent Colicchio
Managing Director and Senior Equity Analys, Barrington Research Associates

Okay. Thank you. Nice quarter.

Paul Raymond
President and CEO, Alithya

Thank you.

Operator

Your next question comes from Deepak Kaushal from BMO Capital Markets. Please go ahead.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Hi. Good morning, guys. Can you hear me okay?

Paul Raymond
President and CEO, Alithya

Yeah, yeah. Good morning, Deepak.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Hey, thank you. Exceptionally strong cash from ops. I'm just wondering if you can give some more color on the nature of that working capital reversal. It seems like a lot of it's from reversal and unbilled revenue. Is that a specific contract? Is that related to R3D? Will you continue to see that kind of seasonality in cash from ops?

Paul Raymond
President and CEO, Alithya

Yeah, I'm not sure. It wasn't very clear, Deepak. Can you repeat the question?

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

sorry. I think I'm having an issue with my headset. Hang on. I'll just pick up the line.

Paul Raymond
President and CEO, Alithya

Yeah. All right.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Hello?

Paul Raymond
President and CEO, Alithya

Yeah, we can hear you. We just missed the beginning of your question.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Yeah. Just very strong cash from ops. I'm just wondering on the nature of the working capital reversal, it looks like it's coming from unbilled revenue. Is that contract specific? Can you give us some more details on how that came about? Will your cash flow cycle going forward always be that seasonal or that volatile?

Paul Raymond
President and CEO, Alithya

Oh, the anomaly was more at the end of Q2. We had seen the amount of unbilled revenues increasing. It was more a matter of internal setup. It has a lot to do with the what day of the week the end of the quarter falls sometimes. Yes, we had a couple projects that pushed that up. The anomaly was there. The amount at the end of Q3 is more indicative of our future quarters. No, you should not expect a big reversal of that positive we got in Q3.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Okay. Okay, fantastic. Just stepping back, you know, seeing your solid organic growth, your gross margin shifts, your operating leverage coming back. When I think at a high level of the mix of your business, can you talk a little about, you know, what % is recurring, but how that breaks down between project versus managed services, versus IP-based, and how you might expect that to evolve going forward? Are you seeing managed services becoming a bigger and bigger part of your business as you go forward?

Paul Raymond
President and CEO, Alithya

Yes. Yeah, great question, Deepak. 83% of our business is repeat, so existing customers. You can take that as a sign that we're doing, you know, higher value projects for those customers as the time goes on. The new customers as well, the new clients are all the projects that are base of 37 in the quarter. They are based on our newer higher value offerings. Again, helps with the gross margin as well. We have we report now the subscription-based recurring revenue that we have. Of course, managed services side of things is something that's growing, and it's gonna be growing significantly more as we go.

If you look at the acquisitions we've done in the past, they've all been very specialized high-end companies that were very good at one type of project. With the addition of Vitalyst that has a very strong managed services offering and the addition of Datum that has a very strong IP-based modernization offering, these are things that we combine with all of our existing operations to make sure that we cross-sell those things so that now when we sell an Oracle project, an Oracle implementation project, well, we can also sell the managed services that goes with it. Or if we sell a Microsoft project, we can also sell the managed services, the training, the ongoing support. Instead of it being a one, two, or three-year project, well, it becomes a 10-year relationship with the client.

Yes, you can expect that to grow over time as well.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Okay. Okay. When we think about, you know, when Amar asked you about the gross margin potential, and you mentioned the 35% range, where is that coming from mostly going forward? Is that from the Smart Shoring? Is that from higher IP, higher managed services? How do you see that, you know, mix playing out in terms of drivers for that expansion?

Paul Raymond
President and CEO, Alithya

Yeah. The first one is the type of business that we do. If you look at our businesses, we have some areas where the gross margins are over 40%, some areas that are over 50%. As we roll out those offerings across all of our client base, that's one of the drivers. The type of offerings, I'd say, is the number one driver. The second one is really the mix of how we deliver that. As I said, just in the past quarter alone, we reduced the subcontractor headcount by about 6%. Having more permanent employees, that also helps. The other one is the mix of the locations.

When we bring in our Smart Shoring, as you can imagine, the cost of doing the work, whether it's Morocco, Eastern Europe, or India, are a lot lower. Some of that is to help us be more competitive, so some of that saving goes to the clients, and the other savings, the other part actually goes to increasing our gross margin. You know, it's kind of all those three, four items combined that help us drive. You saw it when we did the R3D. I mean, we went from 30% down to 25% in a few quarters just because of the change in mix of the people, like subcontractors. We said it would take us two years to get back to where we were.

It took us 18 months to get back to 30. To me, I think that's the new floor. We need to do, we need to improve on that. Our objective is to go up much higher than the 30%.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Fantastic. No, I appreciate that color. It's very, very helpful. If I can slide in the last one, just a quick update on the M&A environment. I mean, to me, you guys have always been able to find a way to get acquisitions done, you know, however you know, wherever your capital position is. From a seller's perspective, are you seeing any changes, you know, in the last q uarter or so given the changes in the macro, the uncertainty, or is it still kind of as usual?

Paul Raymond
President and CEO, Alithya

It's interesting. In some areas, we're seeing a big change. In other areas, no change at all. As you know, we've always been very disciplined in our M&A, and I want to avoid a fire sale. You know, we don't want to buy something because it's cheap. We want to buy something because it's good, and it has a great value, and it's something that we believe we can leverage across our platform. We're actively looking. We're always looking for interesting targets. You know, you see our debt position right now. We're in good shape. If we can't find the rare pearl in the short term, well, we're generating cash and building up the war chest. It's kind of a win-win.

Whatever happens, we're in a good position. When the right opportunity comes along, we'll be able to pull the trigger. We're actively looking.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Is it fair to interpret that, if I may, fire sales are going up, but strategic sales are steady, and you're gonna stay disciplined? Is that the right way to interpret that?

Paul Raymond
President and CEO, Alithya

Yeah. I'd say that's a good way to interpret it, Deepak.

Deepak Kaushal
Managing Director of Equity Research, BMO Capital Markets

Okay, thank you for all the color. I appreciate you taking my questions.

Paul Raymond
President and CEO, Alithya

No problem. Thank you for the question.

Operator

Your next question comes from Brian Kinstlinger from Alliance Global Partners. Please go ahead.

Brian Kinstlinger
Managing Director, Head of Technology Research, Alliance Global Partners

Hi. Thanks for taking my questions. great to see the recovery in the gross margin. Can you share what percentage of your revenue was delivered by subcontractors in the December quarter compared to the December 2021 quarter? What are reasonable near-term and long-term goals for delivery mixes as it relates to subs versus direct?

Paul Raymond
President and CEO, Alithya

Yeah. Thanks for the question, Brian. We don't publish the overall numbers, but we did the subcontractors. We did say they decreased by 6% overall in the past quarter. Our objective is always to have more permanent employees than subcontractors. I think there's always gonna be subs in our world. If I can get to a 70/30, 75/25 mix of permanent to subs, I'd be very happy.

Brian Kinstlinger
Managing Director, Head of Technology Research, Alliance Global Partners

How far do you expect by the end of the year you'll be close to that goal, or will it take longer than that?

Paul Raymond
President and CEO, Alithya

Yeah, we don't give guidance on that one, but it's our objective.

Brian Kinstlinger
Managing Director, Head of Technology Research, Alliance Global Partners

Yeah. Lastly, maybe I missed it, but can you highlight, from an organic perspective where demand is strongest versus weakest in terms of verticals? Thank you.

Paul Raymond
President and CEO, Alithya

Okay. Good question 'cause we our funnel is pretty strong across the board. I think there's been a bit of decrease in manufacturing in general, not just for us, but just the industry in general. We're seeing demand in manufacturing going down a little bit. Our funnels are pretty strong across the board.

Brian Kinstlinger
Managing Director, Head of Technology Research, Alliance Global Partners

That's when it's weak, is there one or two where you see the most opportunity in terms of pipeline?

Paul Raymond
President and CEO, Alithya

No, it's pretty much. Again, other than manufacturing and maybe training, which, you know, in uncertain times, some companies are slowing down their training spend, which is a very small portion of our business. Other than that, no, we're seeing, you know, strong demand for efficiency type projects across the board.

Brian Kinstlinger
Managing Director, Head of Technology Research, Alliance Global Partners

Okay. Thank you.

Paul Raymond
President and CEO, Alithya

Thank you.

Operator

Your next question comes from Gavin Fairweather from Cormark. Please go ahead.

Gavin Fairweather
Managing Director and Co-Head of Institutional Equity Research, Cormark Securities

Oh, hey, good morning. Congrats on all your progress.

Paul Raymond
President and CEO, Alithya

Thanks, Gavin.

Gavin Fairweather
Managing Director and Co-Head of Institutional Equity Research, Cormark Securities

I wanted to start out on Smart Shoring, which has certainly been, you know, a topic on the call. I think you talked about 5% of your, you know, labor base being in kinda lower cost geos. Obviously, there are practical hurdles to kinda driving that higher. I guess, you know, how do you think about how quickly you can kind of add resources in some of these, you know, offshore locations? Do you have any medium-term targets or goals that you could share in terms of that mix for your business over time?

Paul Raymond
President and CEO, Alithya

Yeah, sure. Thanks, thanks for the question, Gavin. Well, in one year, we went from 0 to 5%, in theory, we should be able to double that in a year. I'd say if you ask me for an objective, that would be my personal goal would be to double that within a year. Of course, M&A can also impact that. We look at targets today that have offshore or Smart Shore components, that could impact it. We need to grow that. I think we need to get to a threshold of 30% real fast to be able to compete with some of our larger, the larger players out there.

Again, I think that's very doable through a combination of organic growth and M&A, but I think we can do that within the foreseeable future.

Gavin Fairweather
Managing Director and Co-Head of Institutional Equity Research, Cormark Securities

Okay. That's great. Maybe just on an organic basis, though, like, as you're looking to hire in Eastern Europe or Morocco or in India, like how are you finding the talent pools there if we kinda take M&A and put it to the side?

Paul Raymond
President and CEO, Alithya

Excellent. The talent pool, if you look at the different areas, the geographies, Morocco, we've been able to find a lot of very qualified individual, a lot of French speaking as well, so that's great to support our Canadian and European operations. In Eastern Europe and India, it's more English speaking, but again, amazing talent, significantly larger talent pool than here. No, it very, very, not easy, but a lot easier to find people in those areas than in North America today.

Gavin Fairweather
Managing Director and Co-Head of Institutional Equity Research, Cormark Securities

Okay, great to hear. Just lastly for me, if I kind of look at the U.S. business pre-Vitalyst and Datum, it kind of looks like organic growth and constant currency is being kind of flat the last couple quarters. I know this business is a bit more maybe transactional in nature. Maybe you can just discuss the sales pipeline and backlog for this business and just kind of your overall expectations for the next few quarters.

Paul Raymond
President and CEO, Alithya

Our backlog and sales pipeline is up year over year in the U.S. You have to take into consideration that the acquisitions, a lot of the growth that's coming from the acquisitions is from existing customers that we had prior to the acquisitions. It's kind of a combination. When you look at organic growth, you have to be conscious of the fact that even though it's coming from the offerings from the acquisitions, very often it's because it's an existing customer that we had in the rest of the business that we've been able to cross-sell to. It's really a combination of the two. No, we're pretty happy with how the funnel is growing year over year and the backlog as well in the US.. As a whole.

Gavin Fairweather
Managing Director and Co-Head of Institutional Equity Research, Cormark Securities

Okay.

Claude Thibault
CFO, Alithya

Just to add directionally, what Paul wanted to say is our bookings in the U.S., excluding Datum and Vitalyst, so in our historical business, the bookings this year are higher than 1 year ago. We're kind of comfortable with the trend over there, generally speaking.

Gavin Fairweather
Managing Director and Co-Head of Institutional Equity Research, Cormark Securities

Okay. Great. Congrats on the progress. Thanks for taking my questions.

Paul Raymond
President and CEO, Alithya

Thank you, Gavin.

Operator

Your next question comes from Divya Goyal from Scotiabank. Please go ahead.

Divya Goyal
Analyst, Technology – Software and Services, Global Equity Research, Scotiabank

Good morning, guys. Good quarter. Just on this Datum and Vitalyst discussion, I wanted to get some color on how should we think about the two businesses on a go-forward basis. I did see that there was a slight step down between Q2 and the Q3 revenue. If you could just help us guide there. Thank you.

Paul Raymond
President and CEO, Alithya

Sorry, we missed the beginning. Are you talking about the two recent acquisitions?

Divya Goyal
Analyst, Technology – Software and Services, Global Equity Research, Scotiabank

The Datum and Vitalyst acquisitions is what I was referring to. If you could help us see how would the acquisitions sort of pan out going forward. Q2, if from the numbers, we have them at CAD 13.3 million versus Q3 came in at CAD 12.6 million. Going forward, trying to understand what would be the run rate revenue for the two acquisitions.

Claude Thibault
CFO, Alithya

Maybe, obviously, those two acquisitions are very powerful cross-selling platforms because they bring new services, new expertise to Alithya, which we can bring to our clients. The expectation is certainly for that growth to accelerate and be strong going forward. We commented directionally about Datum having a good sequential increase. Obviously we're starting from a small base, so it's easy to pile up the numbers and show good sequential growth, but we're expecting that to continue. The reception with our teams internally and with some clients we pitch the technologies that they have is very good. We're kind of optimistic there.

With Vitalyst, and Paul touched on that as well, the learning, it's certain services that sometimes are perceived to be less critical and maybe more cyclical, sorry. Over the short term, we're not really gonna comment, but on the long term, mid to long term, I mean, again, these are services that combine so well with everything we already do in terms of post-implementation. The team is great, and the technology that they have to perform their services is very good, so. They're also fairly small compared to our overall operations. Maybe we have a bit of a pause of, because of the economic cycle, but mid to long term, we remain very bullish on those two acquisitions. Very bullish.

Divya Goyal
Analyst, Technology – Software and Services, Global Equity Research, Scotiabank

That's good color. Thanks, guys.

Paul Raymond
President and CEO, Alithya

Thank you, Divya.

Operator

Ladies and gentlemen, as a reminder, should you have a question, please press the star followed by the one. Your next question comes from John Xiao from National Bank. Please go ahead.

John Xiao
Research Analyst, National Bank

Hey, good morning, guys. Thanks for taking my questions. Regarding your Smart Shoring, I'm just curious about your client feedback so far on the outsourcing activities. What is their preference like, or are they kinda indifferent? Do you see any client pushback so far? Yeah.

Paul Raymond
President and CEO, Alithya

Thanks for the question, John. The feedback's been, is very positive so far. The reason why we call it Smart Shoring is we try to be different from the other players, and I'll try to explain this. Typically, the very large outsourcers will take a piece of business from a client and send it offshore. It's a kind of a soup to nuts, send it over the fence. They deal with people over there and... I look at it this way.

We work very differently. The people that we have in our centers in Morocco, Eastern Europe, India, and so on, they're part of a team, of an individual team or a project team. A project team might be led in the U.S. or Canada or Europe, project manager and the whole team and, but the people on the team might be located in Canada, the U.S., Morocco or India. We look at our Smart Shoring more like an extension of our teleworking people. The people there are actually part on a daily basis of projects and progress and that also helps us with the recruiting in those geographies.

The people feel they're part of a larger project, a global project, and have more interactions with our teams and clients. No, the feedback so far has been very positive.

John Xiao
Research Analyst, National Bank

Okay. That's great color. Thank you.

Paul Raymond
President and CEO, Alithya

Thank you.

Operator

Presenters, there are no further questions at this time. Please proceed with your closing remarks.

Paul Raymond
President and CEO, Alithya

Well, thank you, everybody, for joining us today, and we'll see you on our next call.

Operator

Ladies and gentlemen, this concludes your conference call for today. We thank you for joining and that you please disconnect your lines. Thank you.

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