Dye & Durham Limited (TSX:DND)
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May 1, 2026, 11:56 AM EST
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Earnings Call: Q3 2022

May 12, 2022

Operator

Good afternoon. My name is Pam, and I will be your conference operator today. At this time, I would like to welcome everyone to the Dye & Durham third quarter fiscal 2022 earnings call. I would now like to turn the call over to Ross Marshall, Investor Relations, on behalf of Dye & Durham. Mr. Marshall, you may begin your conference.

Ross Marshall
Investor Relations, Dye & Durham

Thank you, Pam, and good afternoon, everyone. Welcome to the Dye & Durham conference call. Before we start, we'd like to remind you that all amounts discussed on this call are denominated in Canadian dollars unless otherwise indicated. Please note that statements made during this call may include forward-looking statements and information and future-oriented financial information regarding Dye & Durham and its business and disclosure regarding possible events, conditions, or results that are based on information currently available to management, which indicate management's expectation of future growth, results of operations, business performance, and business prospects and opportunities. Such statements are made as of this date hereof, and Dye & Durham assumes no obligation to update or revise them to reflect events, disclosures, or circumstances except as required by applicable securities laws. Such statements involve significant risks and uncertainties and are not a guarantee of future performance or results.

A number of these risks and uncertainties could cause results to differ materially from the results discussed today. Given these risks and uncertainties, one should not place undue reliance on these statements and information. Please refer to the forward-looking statements and information and future-oriented financial information section of our public filings, without limitation, our MD&A and our earnings press release issued today for additional information. Joining us on the call today are Matt Proud, Dye & Durham Chief Executive Officer, and Avjit Kamboj, Dye & Durham Chief Financial Officer. A question and answer session will follow the formal remarks for research analysts. I will now turn the call over to Matt for his opening remarks.

Matt Proud
CEO, Dye & Durham

Thanks, Ross. We're pleased to be here with you today to review recent developments at Dye & Durham, as well as our financial and operating results for the third quarter of fiscal 2022 for the period ending March 31st, 2022. We continue to execute our strategy to build a business of scale through acquisitions and investment in our existing platforms to drive enhancement and new capabilities that improve the efficiency and productivity for our customers. Today, the business is dramatically larger than it was at the time of our IPO 24 months ago. In the last 12 months, we generated CAD 430 million of adjusted revenue and CAD 241 million of Adjusted EBITDA. We continue to deliver against Adjusted EBITDA margins well above 50% with this strong growth.

We're creating a global leader in the B2B software and services space that services legal and business professionals, and we're expanding our market reach by entering adjacent ecosystems in the U.K. and Australia with the acquisitions we've recently announced. Our products are used for a wide array of underlying transactions across major Western English-speaking economies. We integrate workflows, flows that processes that legal and business professionals use every day, sometimes multiple times a day, into one convenient platform. We've built a highly reliable platform that generates digital infrastructure like cash flows. The annuity-like nature of our revenue and relatively fixed nature of our cost base provides for a tremendous level of predictability, both for revenue and Adjusted EBITDA. It also allows us to drive the high EBITDA margins we do because revenue can scale dramatically without any corresponding cost increase. Why are we pursuing an acquisition-based strategy?

It's the annuity-like nature of the revenue streams. Customers in our line of business are extremely sticky. Building a business organically is challenging. It's a slow process, and there's no certainty of success. We have a proven track record of acquiring assets, optimizing the value the assets generate for customers, and retaining those customers at the same time. Our acquisition strategy has broadened our product offering with complementary solutions that service adjacent markets, extend our position on the value chain, and create opportunities to cross-sell with our existing customers, law firms, and financial service providers. The results speak for themselves. Adjusted EBITDA in the quarter of nearly CAD 67 million, revenue of nearly CAD 123 million, each of which are up 78% compared to the same period in 2021. We're delivering this strong performance despite challenges experienced in the real estate market, a market we serve.

Our conveyancing workflow software generates the vast majority of our revenue today. We earn a fee per transaction on a per-transaction basis. Real estate volumes were down significantly on a year-over-year basis in fiscal in Q3 of this year. We've managed to migrate this by establishing a new pricing model that reflects the value of our platform delivers to customers in terms of efficiency and productivity. The fee we charge is a relatively small portion of the total closing cost in a real estate transaction to ensure an efficient and secure housing transaction for what is likely the most important transaction in our customers' lives. We've demonstrated through multiple market cycles that we're able to manage the business and retain share, and we continue to do that today, as you've seen by today's results.

In January this year, we introduced a new subscription model that allows our conveyancing workflow software customers to lock in at a fixed price for three years in most cases, based on a minimum number of transactions. By moving to a subscription-based contract model, we're seeing good transaction uptake with our customers in the early days. Again, just launching this in January, after a very short period of time, we've signed up 21% of our targeted customers, including 42% of the top Ontario customers on our conveyancing workflow software products. We anticipate this number to grow significantly over the coming quarters. We also continue to invest heavily in our offering. Since the acquisition of the TELUS Financial Solutions Business in December, we've enhanced our offering to lenders and lawyers by adding two new financial institutions, TD and Simplii by CIBC.

These have been added to our platform to assist lawyers in the discharge of their mortgage. This is in addition to our relationship with BMO that already existed on the same product. Better connecting lenders and lawyers was a large part of the thesis behind the TELUS Financial Solutions acquisition, and this is us executing against that thesis. Moving to page seven of the presentation that goes along with this quarter, we believe scale is important. Since the IPO, we've rapidly built a business that generates strong top-line growth with an industry-leading margin profile, as exhibited in this chart on the right. You can clearly see where we perform in the upper right-hand quadrant relative to a peer set, which is clustered towards the middle of the four quadrants.

We received a number of questions recently on the announced acquisition of Link Administration Holdings out of Australia. For some background context, in December, we entered into a definitive agreement to acquire Link Group for approximately CAD 3.2 billion. The acquisition of Link positions Dye & Durham with significant larger scale in Australia and the U.K. and moves to diversify our revenue mix. It provides a highly recurring revenue compared to the highly recurring nature of our revenue that we have today. Here is an update on where we are in this transaction process. This week, the Australian courts approved the convening of the Link Group's shareholder meeting, the scheme meeting, to vote on the proposed acquisition of Link Group by Dye & Durham by way of a scheme of arrangement.

The Link Group also dispatched to its shareholders this week the explanatory booklet for the scheme meeting. The scheme meeting is currently scheduled to be held in mid-July, with a closing of the transaction targeted for early to mid-August this year. Link's Board of Directors have unanimously recommended to Link shareholders they vote in favor of this transaction. The transaction requires a 75% approval from Link shareholders in order for it to proceed. Subsequent to the closing, we've already begun the preliminary preparations for the sale of the BCM and Funds Solutions business, which are non-core to the acquisition as it relates to Dye & Durham. This was previously stated earlier in our last quarter in December. The Link Group acquisition gives us significant financial and operational scale across core geographies in Canada, Australia, and the U.K.

Look, put simply, Link is a transformative acquisition for us as we continue to scale this business globally, and it further demonstrates and positions Dye & Durham as an unparalleled Canadian success story when it comes to technology. With that, I'm gonna turn it over to Avjit.

Avjit Kamboj
CFO, Dye & Durham

Thank you, Matt, and good evening, everyone. Thank you for joining us today. It was another record quarter for us. We reported revenue of CAD 122.9 million during the third quarter, an increase of 78% from revenues of CAD 68.9 million a year ago. We generated Adjusted EBITDA of CAD 66.8 million, up 78% from CAD 37.6 million a year ago. We continue to maintain our strong EBITDA margins coming in at 55% this quarter, which is in line with our target range of 50%-60%. Our significant top-line growth has been fueled by both the acquisitions we completed in the last 12 months, along with the integration activities and our organic growth, which includes the realization of synergies from price adjustments Matt just discussed in his remarks.

Total operating costs, which include direct costs, technology and operations, and G&A, and sales and marketing costs, were CAD 56.1 million for the quarter or 45.6% of revenues, compared to CAD 31.4 million for the third quarter of prior year. The increase in direct costs is directly tied to our revenues and will increase proportionally as our revenues increase. Increase in other operating costs is primarily due to costs acquired from the acquisitions completed during the period and our continued investment in human capital for scale, including our significant investment in our technology operations. We expect our operating costs to continue to be within the 40%-50% range. Net finance costs for the quarter was CAD 18.3 million, an increase of 30% compared to CAD 26 million in the third quarter of prior year.

The decrease in is primarily due to non-cash fair value gain on change in fair value of convertible debentures of CAD 38 million for the quarter. Again, as a reminder, IFRS accounting rules require us to mark to market or fair value our convertible debentures each quarter. We do expect this variability in our finance costs to continue. In addition, during the quarter, we made a partial repayment of the Ares credit facility we had drawn down in December, reducing our debt by CAD 615 million. As a result, we paid CAD 12 million of additional interest as prepayment premium and also recognized non-cash loss of CAD 18 million due to write-down of unamortized portion of issuance costs. Acquisition, restructuring, and other costs for the quarter were CAD 12.7 million compared to CAD 5.9 million the third quarter of last year.

Acquisition costs primarily relate to the Link transaction and the professional fees paid related to the CMA matter. Now on to slide 12. We've built a resilient business. On this slide, you can see the consistent growth we have delivered on our Adjusted EBITDA during the past quarters and the growth we have delivered in the last 12-month period. We've managed puts and takes during this period to deliver outstanding performance. As we all know, and as Matt discussed, one headwind we continue to encounter is the real estate market. It has cooled off on a year-over-year basis and sequentially on a quarter-over-quarter basis. Again, we took very decisive action in short order and managed through this environment. Despite lower real estate market transactions, our Adjusted EBITDA growth stayed strong. With that, I will now turn to the operator for Q&A. Operator?

Operator

Thank you. Ladies and gentlemen, we will now begin the question-and-answer session. Should you have a question, please press star followed by one on your touch-tone phone. You will hear a three-tone prompt acknowledging your request, and your questions will be pooled in the order they are received. Should you wish to decline from the pooling process, please press star followed by two. If you're using a speakerphone, please lift your handset before pressing any keys. One moment for your first question. Your first question comes from Rob Young with Canaccord Genuity. Please go ahead.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Hi, good evening. First thing, sorry, but I didn't see any reiteration of the guidance for 2023. I think you'd said CAD 350 million as a bottom line for 2023. Is that still relevant now?

Avjit Kamboj
CFO, Dye & Durham

Yes. No change in the guidance.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Okay. I think you also mentioned EBITDA margin target. That's no change either. I think you also said something about operating costs at 40%-50% operating costs target. Maybe if you could just repeat that.

Avjit Kamboj
CFO, Dye & Durham

It's Avjit here. No change in our EBITDA margin targets, Rob. The flip side, which is 40%-50%, operating costs, no change from what we've previously guided.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Okay, great. I mean, there have been a number of changes in pricing. You mentioned new pricing model. Just talk us through a little bit of what you've seen on customer churn or any, you know, Yeah, customer churn, if you could just give us some context around that.

Avjit Kamboj
CFO, Dye & Durham

I mean, it's been mid-single digits. Generally smaller customers. We've seen virtually no churn or at minimum, extremely minimal churn on our largest customers. From existing contacts, like, we're talking as low as 4% in British Columbia, and kind of 5%-6% Ontario.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Okay. The challenge in real estate market conditions you're talking about, I think most of your comments were talking about the fiscal Q3, but I was wondering if you could give us a sense of where you see things going in the fiscal Q4?

Avjit Kamboj
CFO, Dye & Durham

I think to be honest, Rob, your guess is as good as mine. I mean, the reality is we are seeing real estate market volume drop in April. They have picked up significantly in May. Historically, May and June are very strong months, so we still remain confident that these two months will deliver strong performance. Again, there's macro factors that we don't control, and we continue to monitor the market.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Okay. Last question for me. I'm just getting a few questions about a note in the explanatory booklet that Link put out around a material adverse change you highlighted around one contract up for renewal. I was hoping you could give us just a little bit of context of what that is all about, and then I'll pass the line. Thank you.

Matt Proud
CEO, Dye & Durham

Yeah, Rob, it's Matt here. I mean, look, Link has one or two larger customers. The contract is up for renewal as per what the public disclosure says. Obviously, if that customer were not to be renewed, which we don't know to be the case, that would create a risk. I think that's what disclosure is about, nothing more than that. That risk exists with almost every contract. If it's not to be renewed, you'd have a risk. I wouldn't read too much into that.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Okay. You don't expect that you'll get an indication whether that's a renewal or not before the deal closes. It's just in case.

Matt Proud
CEO, Dye & Durham

I don't know the answer to that question.

Rob Young
Managing Director and Equity Research in Technology, Canaccord Genuity

Okay, thanks.

Operator

Your next question comes from Thanos Moschopoulos with BMO. Please go ahead.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Hi, good afternoon. It seems like there was CAD 80 million of M&A in the quarter that wasn't previously disclosed. Is there any color you can provide in terms of geography or type of asset or, you know, what was acquired?

Avjit Kamboj
CFO, Dye & Durham

No. There was a confidential acquisition that was made. There's nothing additional we can add to that.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Nothing in the geography?

Matt Proud
CEO, Dye & Durham

Yeah. It was not a material acquisition for us.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Okay.

Matt Proud
CEO, Dye & Durham

The total amount you're seeing in the column is multiple geographies.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Multiple geographies, but one acquisition or is it multiple acquisitions?

Matt Proud
CEO, Dye & Durham

No, it's multiple acquisitions.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Multiple acquisitions.

Matt Proud
CEO, Dye & Durham

It's multiple.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Okay. Just to clarify, 'cause I mean, basically you've done additional acquisitions, you're maintaining the target. Is the implication that, you know, the targets would've had to be reduced if not for the acquisitions? Or, you know, was your position that the targets given previously had contemplated future acquisitions that you had since completed?

Matt Proud
CEO, Dye & Durham

It's minimal acquisition. It doesn't change anything materially, to be honest, for our business.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Okay. Maybe going back to the June quarter outlook, I mean, understanding that there's moving parts as far as the transaction volumes, but might it be safe to conclude that we should see a directional uptick in EBITDA versus the March quarter? Or is that really gonna depend on transaction volume shakeout?

Matt Proud
CEO, Dye & Durham

Directionally, you're absolutely right. We should see an uptick in the June quarter compared to the March quarter.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Okay. I understand that there was a price increase announced for Assyst effective in July. Can you just clarify, you know, whether that's the case, what proportion of the business that might influence? Just any color on that would be helpful.

Matt Proud
CEO, Dye & Durham

Sorry, I missed the question again. Thanos, you just-

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Yeah, yeah. Sorry. Yeah.

Matt Proud
CEO, Dye & Durham

Can you repeat that for me?

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Yeah, sorry. Just my understanding is there was a price increase that was announced for your Assyst business effective in July. Just wondering if you could provide any color in terms of confirming, you know, what proportion of the TELUS Business that influences, you know, any sense of magnitude or potential impact. Just any color on that would be helpful.

Matt Proud
CEO, Dye & Durham

It's related to the Quebec component of the business, and I wouldn't call it a price increase. We're bundling a lot of products together to create more value. That said, it will result in more revenue for us. It's Quebec only. That product, we did not change the price, as we did recently in January for the rest of the country.

Thanos Moschopoulos
Managing Director and Equity Research in Technology, BMO Capital Markets

Okay. All right. That's the line. Thanks.

Operator

Ladies and gentlemen, as a reminder, if you do have any questions, please press star one. Your next question comes from Stephen Boland with Raymond James. Please go ahead.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Thanks, guys. Maybe the first question, going back to the booklet. Part of the Australian regulator in there says they're going to maybe interview two of your large shareholders. Do you know if that is for certain? You know, when does that occur? What's the scope of that meeting?

Matt Proud
CEO, Dye & Durham

I'm not sure of the question, to be quite frankly. I do not believe the Australian regulators are interviewing our customers, but

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

No, your shareholders. Sorry, your shareholders.

Matt Proud
CEO, Dye & Durham

Sorry, shareholders.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Shareholders. It just says any shareholder greater than 10%, you know, basically advised the regulators referred to that they can have a meeting with them. I was just wondering what the scope of that would be. You can get back to me.

Matt Proud
CEO, Dye & Durham

Yeah, I can get back to you. I'll get back on that.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

I just wanna confirm, you know, certainly with the stock price where it is, you know, Ares taking stock at a much higher price.

Matt Proud
CEO, Dye & Durham

Just wait. Steve, I think you're referring to. You said Australia. I think you're referring to the British regulators and some of the European regulators around the Funds Solutions business, which is one of the assets we wanna divest of. That is a highly regulated business. And they may talk to shareholders, as they go through the process. You caught me off guard when you said Australian regulator.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Okay.

Matt Proud
CEO, Dye & Durham

Just to be 'Cause there's multiple regulators in this transaction. Australia, there's multiple Australian and multiple different regulators in different jurisdictions. This case, it's more European and British regulators referring to. You caught me off guard with the question.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Oh, sorry. Yeah, it's not clear in that document. Sorry, that it's British. It's going to the U.K., I mean. Okay. With the stock price where it is with Ares getting stock at a much higher price as part of the deal, has there been a discussion about repricing? It's a question we get a lot Matt, so I have to ask it.

Matt Proud
CEO, Dye & Durham

Yeah. No, Stephen, to be honest with you, we have certainty of funds

with our lenders. The deal we have is the deal we did, and they've contracted to give us funds on the terms we agreed to.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Okay. Just my last question, and again, I don't know if you can answer this, but you know, the press has picked up that, you know, meetings with regulators over there are or may not be going great. Are they concerned about competition, things of that sort? Can you provide an update how your meetings with the regulators have been going over there?

Matt Proud
CEO, Dye & Durham

I obviously can't give, you know, give you that kind of color and context. Look, there's multiple regulators involved in this transaction. We just talked about a whole handful in Europe. There's different ones in Australia as well. You know, I can't comment on press speculation.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Yeah.

Matt Proud
CEO, Dye & Durham

It kind of is what it is, and they say what they're gonna say. I think the public disclosure is the best place to look for answers to these questions.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Okay. In your mind, you know, I'm not asking you to comment specifically on the press, but certainly your meetings with the regulators haven't opened up any kind of, you know, big issues that you're aware of.

Matt Proud
CEO, Dye & Durham

I think the best way to refer to is, I mean, like I don't wanna comment on what regulators think, but I mean, Link put out some public disclosure ideas and no material change, and that should give you some comfort around some of this stuff.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Okay. That's great. Maybe just. Sorry, last one. I know I'm hogging the puck here. Just talk a little bit more about the integration with TELUS, you know, how that's going, where you're at, all that kind of operational stuff.

Matt Proud
CEO, Dye & Durham

Well, I think on the performance side, you know, a lot of what like the thesis had to do with connecting lenders and lawyers across Canada, as we create, you know, an end-to-end transaction management workflow system. By adding, you know, two more banks in the quarter, two noteworthy banks that for mortgage discharge, I mean, that part of the thesis is playing out and we're again doing what we said we're gonna do. As it comes to integration, look, it's ongoing. This is what we do day in, day out. Our strategy is to acquire businesses. You know, we're in good shape and it's on track to plan.

Stephen Boland
Managing Director and Equity Analyst in Diversified Financials, Raymond James

Okay. Thanks, Matt.

Operator

There are no further questions at this time. Please proceed.

Matt Proud
CEO, Dye & Durham

Thanks, operator. Thank you everyone for joining us today. We look forward to updating you on our Q4 results. Good night.

Operator

Ladies and gentlemen, this concludes your conference call for today. We thank you for participating and ask that you please disconnect your lines. Have a great day.

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