Dye & Durham Limited (TSX:DND)
Canada flag Canada · Delayed Price · Currency is CAD
3.480
-0.020 (-0.57%)
May 1, 2026, 11:56 AM EST
← View all transcripts

Earnings Call: Q1 2025

Nov 7, 2024

Operator

Good afternoon. My name is Konstantin, and I will be your conference operator today. At this time, I would like to welcome everyone to the Dye & Durham first quarter fiscal 2025 earnings call. I would now like to turn the call over to Huss Hirji, VP Investor Relations of Dye & Durham. Mr. Hirji, you may begin your conference.

Huss Hirji
VP of Investor Relations, Dye & Durham

Thank you, Operator, and good afternoon. Welcome to the Dye & Durham Conference Call. Before we start, we'd like to remind you that all amounts discussed on this call are denominated in Canadian dollars unless otherwise indicated. Please note that statements made during this call may include forward-looking statements and information and future-oriented financial information regarding Dye & Durham and its businesses, and disclosure regarding possible events, conditions, or results that are based on information currently available to management to indicate management's expectation of future growth, results of operations, business performance, and business prospects and opportunities. Such statements are made as of this date hereof, and Dye & Durham assumes no obligation to update or revise them to reflect events, disclosures, or circumstances except as required by applicable securities laws. Such statements involve significant risks and uncertainties and are not a guarantee of future performance or results.

A number of these risks or uncertainties could cause results to differ materially from the results discussed today. Given these risks and uncertainties, one should not place undue reliance on these statements and information. Please refer to the forward-looking statements and information and future-oriented financial information section of our public filings without limitation, our MD&A, and our earnings press release issued today for additional information. Joining us on the call today are Matt Proud, Dye & Durham Chief Executive Officer, Frank Di Liso, Dye & Durham Chief Financial Officer, and Yves Deneau, Chief Executive Officer for Financial Services Division. A question-and-answer session will follow the formal remarks for research analysts. I'll now turn the call over to Matt for opening remarks.

Matt Proud
CEO, Dye & Durham

Thanks, Huss, and good afternoon, everyone. Since going public in 2020, we built a leading software company that specializes in serving two large and growing end markets: legal practices and financial institutions. We've built significant scale within those two end markets, with leading positions in our core markets of Canada, the U.K., Ireland, and Australia. We have more than 60,000 customers across the world, including more than 100 of the largest financial institutions in Canada and Australia using our financial technology solutions. First, I want to address some news that came out today. Earlier today, the Canadian Competition Bureau issued a press release, which I'm sure many of you had had the chance to read. Let me address this directly. We built a strong business that is the envy of many in the market. I'd like to be clear.

The Competition Bureau is investigating market access to some of our products, not price. To give you background, we've been in communication with the Competition Bureau on many issues, including this one of interoperability of our product sets with our competitors since 2020. Today's press release is in no way a finding of wrongdoing, as is stated by the Competition Bureau themselves. While we can't speculate on the outcome at this stage, it's important to note a number of investigations have been opened where no remedy was ever applied. This includes large companies such as Apple, Enercare, Pfizer, Janssen Corp , and Intuit. We remain confident in the integrity of our business practices, which align with the software industry and standards. This investigation does not restrict our strategy or operations, including the ability to freely set our price and products.

These processes can be usually multi-year and take, if not, longer. Now turning over the results to the quarter. Our business fundamentals are strong, and we're seeing the early signs of the macro environment conditions improving, which would result in accelerated growth for us. We generated CAD 120 million of revenue and CAD 66 million Adjusted EBITDA during the first quarter and CAD 485 million and CAD 255 million, respectively, for the last 12 months. Our consistent performance and the scale we've built in the past four years is a function of a sound strategy and a go-to-market approach to delivering results. But it starts before that. We have good results today because we have a world-class team delivering those results. You hear from Frank and me regularly. Last quarter, Martha Vallance joined us on the call.

This afternoon, we've asked Yves Deneau, CEO of the Financial Services Division, to join us to describe our financial technology business. It's a business of scale. In the first quarter, it represented 20% of our total revenue, which on its own is larger than many of the technology peers listed in Canada. It's also bigger than the business we took public in 2020. Over the course of the past two years, we've purposely changed our go-to-market approach to move from a transactional-based business to a contracted business, leading with our software as a solution and minimum contract value approach. It's a strategy that's working. We continue to deliver organic growth, which is over 5% in the quarter, and our churn rate is low at under 4% with no customer concentration.

Additionally, 54% of the business consisted of annual contracted revenue, and within that, 32% of the total revenue was annual recurring revenue as of the end of our first quarter. ARR reached CAD 156 million as of the end of September, which represented growth of 43% year- over -year and is three times the level from just two years ago. The growth we delivered in these two key metrics provides greater certainty and transparency and aligns with our ability, our business, to generate consistent free cash flow. While we invested heavily in previous years to build up the product suite to where it is today, I heard clearly a year ago investors' desire to see the business deliver levered free cash flow. The teams worked hard over the last 12 months on doing this.

Levered free cash flow was CAD 28 million in the first quarter, an improvement of over CAD 34 million from the same period last year. This improvement is ahead of our plan based on normal course business. Dye & Durham provides mission-critical technology to law firms and financial institutions. They rely on our technology to perform day-to-day tasks and transactions, frequently and often spend their days on our applications. Legal technology represents a large addressable market that is forecasted to grow at 10% through 2030. Law firms are focused on driving productivity gains and increasingly complex, higher-volume workflow. The adoption of new technologies to support these workflows and reduce costs plays directly into our offering. Today, we're well-positioned across tens of thousands of customers who are looking for streamlined workflows delivered through central dashboards, and we've invested significant sums of money to make this a reality for our customers.

This is paying off. Our Unity Global platform provides customers with interoperability between different workflows and tasks through a single sign-on in a single platform. Whether they're looking to convey a real estate matter, draft a will for a customer, help someone manage an estate, onboard new clients, seamlessly perform account measurements or diligence, or business registrations, Dye & Durham can help. Unity is where the market's going. We've already built and deployed the leading platform. Unity brings together all the tools a small and medium-sized law firm needs and requires to run their practice. This saves our customers time and money and provides real operational cost efficiencies as well as the latest technologies in the market. This includes a real reliance on AI. We're focused on adding functionality for our existing customer base and driving increased adoption within that base.

In Canada and in Ireland, we've already served the vast majority of that market, so further penetrating our existing customer base is a key driver. In the U.K. and Australia, in addition to driving usage across that same existing customer base, we're also looking to drive adoption with new users. We believe new users will be attracted to the superiority of Unity, and this will really help us win in the market. Now moving to our fintech business platform, I'm going to pass the call over to Yves, who's going to talk to you more about that business.

Yves Denomme
CEO of Financial Service Division, Dye & Durham

Thank you, Matt, and good afternoon. Our financial solutions division operates globally as one business serving more than 100 leading financial service providers in Canada and Australia. It is being managed with a distinct focus beyond the core legal software that's traditionally known as Dye & Durham's core offering. Today, financial solutions, as Matt mentioned, represent a little over 20% of Dye & Durham globally. What we do, in a few words, we empower financial service providers through integrated technology solutions that connect them to critical partners supporting the bill and tax payment and home buying journeys. We also provide leading credit unions and alternative lenders with managed banking services. It's a consistent, reliable business with a strong value proposition and with virtually all revenue secured under long-term contracts.

We're pleased with our performance in the first quarter of fiscal 2025, and we're seeing year-over-year revenue growth of more than 20%. Let me briefly expand with a few more details about the business. We serve customers broadly across three segments: banks, credit unions, and alternative lenders and others. We have long-standing relationships with all the large banks in Canada and Australia. Although we already partner with many of the leading credit unions, there's definitely more that we can do here, and we believe that this segment presents us with good opportunities to acquire new customers. The third group is alternative lenders and fintechs. Think of retail-focused finance providers like Canadian Tire, alternative lenders such as goeasy and challenger banks. This is a growing and dynamic segment with demand for our solutions.

We're excited about the number of positive conversations underway in our pipeline and have landed recently some good wins, such as the announced National Bank mortgage discharge service. We run a platform-as-a-service model, and our platforms provide end-to-end solutions, which include customer onboarding, customer support, and a fully contained technology infrastructure that makes things simple for financial service providers, allowing them to focus on their core business. Our level of integration is such that, in many cases, our platforms are a seamless extension of our customers' value proposition and brand experience, and their end customers rely on us every day to complete important transactions and move funds. That's a responsibility that we take very seriously. Our 30-plus year relationships with several of the largest FIs is a testament to the trust placed in our solutions.

We continually invest to ensure that our technology solutions are reliable, secure, and compliant with the highest standards to ensure the efficient and cost-effective fulfillment of mission-critical financial transactions. Most of our revenue drivers are transactions. Some examples: if a customer uses online banking to make a bill payment, or if a small business is remitting taxes to the Canada Revenue Agency using our tax platform, or if a bank is sending mortgage instructions to lawyers, or the execution of a property settlement. These transactions happen in large numbers, consistently, regardless of economic cycles, and provide us with a reliable source of recurring revenue. In summary, we have a strong value proposition that's anchored by long-standing relationships. We have deep integration with our customers and high-quality and robust solutions.

Our technology platforms are reliable and trusted, and for the most part, we're able to offer them to financial service providers as standard industry-wide digital infrastructure, which makes this business very scalable. Thank you, and with that, I'll turn it back over to Matt.

Matt Proud
CEO, Dye & Durham

Thanks, Yves. Before turning over to Frank, it's important to address a few matters. Today, with the news from the Canadian Competition Bureau, we got a lot of inbound calls from shareholders and stakeholders asking, "How do I quantify what this is?" Repeat again, we don't believe we have done anything wrong here, and this is not a finding of guilt. It's just an investigation.

That said, to help give people a reference, the Canadian Competition Bureau provides guidance with respect to the process and potential outcomes on its website. Again, while we fully believe we've done nothing wrong, for abuse of dominance, the maximum penalty range is up to 3% of revenue, which in our case is somewhere between CAD 10 million and CAD 15 million again. Last month, we announced that we've expanded the scope for our previously announced strategic review process to consider additional opportunities to enhance shareholder value.

I'm required to mention that no assurance can be made that this process will result in a transaction or offer, nor any assurance of outcome or timing. What we've said publicly is that we believe a takeover involving a zero premium is not in the interest of all shareholders and stakeholders. We will continue to work constructively with all shareholders to engage thoughtfully for the benefit of all stakeholders towards the execution of our strategy and to drive value across the business. And to that end, last month, we continued with our process of board renewal with the appointment of Luke McCormick to the board of directors in connection with our cooperation agreement with Blacks heep. Luke is an experienced investment manager with expertise in capital allocation and B2B software as a service companies.

Luke represents the third new member appointed or elected within the past year on the board of directors, a board that totals seven. We have a clear growth strategy to drive value for shareholders that we believe is working. The activist attempt at a wholesale replacement of the board and management team puts this extraordinary track record and future trajectory at risk. Let me spend a moment to explain the trajectory that we are seeing, we are on, what we're seeing. In Q2, the current period, we're currently experiencing accelerated growth. October preliminary results were the best on record for this month, with double-digit revenue growth. We expect the current quarter to be one of the best on record as well. Now I'll turn it over to Frank to discuss the financials.

Frank Di Liso
CFO, Dye & Durham

Thank you, Matt, and good evening, everyone. This afternoon, we reported our first quarter 2025 results. Our results continue to demonstrate the underlying strength of our diversified business and its ability to deliver strong free cash flow performance. This strength is underpinned by our annual recurring revenue, which continues to grow and, as a result, reduces the reliance on real estate transactions. Our annual contracted revenue remains robust, driven by both our practice management and our payments infrastructure service lines. Revenue exposed to real estate transactions globally in Q1 was 48% compared to 49% in the same period of fiscal 2024. Seasonally, fiscal 2024 followed by fiscal Q1 are our strongest seasonal periods for real estate transactions. Revenue exposed to real estate transactions in Canada was only 25% compared to 27% in the same period of last year.

Our actual exposure to real estate transactions is even lower than the 25%, as the Canadian figure includes refinancing transactions. Annual recurring revenue contracted was 32% as of September 30, 2024, compared to 25% at the same point in the prior year. Keep in mind there are components of our revenue which we do not include in ARR, such as revenue from contracted overages and other revenues under contract service agreements. These are included in annual contracted revenue, which was 54% in the first quarter and including ARR compared to 46% in the prior period year. We reported revenues of CAD 120 million, up 5% compared to the corresponding period in fiscal 2024, when taking into consideration the sale of TMG in August of 2023. Revenue was unchanged in Q1, including the impact of TMG in the prior period.

Organic growth in the first quarter was 1% compared to the same period in fiscal 2024 and was 5% net of the impact of revenue adjustments, primarily related to the recognition of revenue relating to new three-year contracts following acquisitions made in the preceding 12-month period. We generated EBITDA. We generated adjusted EBITDA of CAD 65.9 million in the first quarter of fiscal 2024 compared to CAD 68.7 million in the same period of fiscal 2024. We continue to maintain our strong EBITDA margins, coming at 55% in the quarter, which is in line with our target range of between 50% and 60%. Total adjusted operating expenses, which include direct costs, technology costs, G&A, sales, and marketing, were CAD 54 million for the quarter, or 45% of revenue.

Direct costs increased by CAD 5.5 million this quarter, mainly due to new reseller relationship agreements signed in the U.K. during the period, higher than anticipated third-party data costs in the U.K., which we are actively looking to insource, and an impact from acquisitions in the prior period. Excluding the impact from acquisitions, divestitures, and direct costs, adjusted operating expenses for Q1 2025 decreased by CAD 2.8 million, with cost reductions being utilized when compared to the prior year. Net finance costs were CAD 21 million for the first quarter, down 41% compared to CAD 35 million in the corresponding period of fiscal 2024.

The improvement in Q1 was primarily due to favorable unrealized foreign exchange impacts, particularly from our U.S.-denominated debt, as well as a net favorable revaluation impact on the embedded derivative asset. We also incurred lower interest costs and reduced the total holdback owing, resulting in additional favorability.

Adjusted finance costs, which adjust for these changes in fair values and settlement losses, was CAD 30 million, lower by CAD 7 million versus the prior Q1 period, which primarily reflects the savings from our refinancing transactions completed in April 2024 and the positive interest spread earned on our 2026 convertible debentures. Acquisition-related and other costs were CAD 8.7 million for the first quarter compared to CAD 6.4 million in the prior period. We believe we can deliver additional improvements in this cost over time as we take additional actions to complete integration activities and increase our overall cash flow performance. Levered free cash flow was CAD 28.2 million in the first quarter, an improvement of CAD 34.5 million compared to the corresponding period in fiscal 2024.

This improvement includes savings achieved in the reduction of capital expenditures, lower net interest costs, as well as an increase of CAD 5.1 million in cash flows from operations, mainly as a result of improved working capital. Even if we include the accrued bond interest, which was paid in October 2024, levered free cash flow would have been approximately CAD 12 million, an increase of CAD 19 million year -over -year. Now, turning to our balance sheet, our net debt stood at approximately CAD 1.32 billion as of September 30, 2024, which has been reduced by approximately CAD 49 million since June 30, 2024. As a result of strong cash flows in the quarter, we made a voluntary payment of CAD 20 million towards the Term Loan facility.

In addition, we aligned our cross-currency swaps to maintain an 85% fixed interest rate hedge and a 100% foreign exchange hedge, which protects us against volatility between the Canadian and US dollar. Lastly, effective July 1, 2024, we are required by IFRS to classify all of our outstanding convertible debt as current, and with this adoption of IAS 1, we have recast the prior year's balance sheet prospectively. The maturity date of our convertible debt remains unchanged, with no modifications to any terms. We have CAD 185 million in restricted assets and investments earmarked for the redemption, which are classified as non-current assets. While this creates an accounting mismatch, there is no such discrepancy in substance.

We understand the importance of reducing our leverage, and we have set a target to reduce it below four times net debt to Adjusted EBITDA by suspending significant M&A activity and to move a level of M&A activity that supports a long-term target range of 2.5-3.5 times. That said, we have sufficient resources to manage our debt. The business generates strong, sustainable cash flows. And with that, I'll turn it back to the operator for Q&A.

Operator

Thank you very much, ladies and gentlemen. We will now begin the question and answer session. Should you have a question, please press star, followed by the number one on your touch-tone phone. You will hear a prompt that your hand has been raised. Should you wish to decline from the polling process, please press star, followed by the number two. If you are using a speakerphone, please make sure to lift the handset before pressing any keys. Your first question comes from the line of Robert Young from Canaccord Genuity. Please go ahead.

Robert Young
Managing Director, Canaccord Genuity

Hi, good evening. Thanks for the context around the Competition Bureau announcement. One thing in there that might be worth clarifying, you said that the elements of concern are not pricing, but market access. In one of your releases today, you said that it was subscription contract terms, discounted pricing, and product suite offerings. And maybe if you could just elaborate on those two things and maybe give us just a little more context there if you could, or clarify the difference there.

Matt Proud
CEO, Dye & Durham

Yeah, no, thanks, Rob. I appreciate the question. I was referring to that there had been some reference that may be related to price increases, and that was not the case. It's related primarily to interoperability and length of contracts, etc., bundling. So that's what I meant there.

Robert Young
Managing Director, Canaccord Genuity

Okay. Thank you. I think you just noted, Frank, suspending M&A. And I think looking through the financials, there was an acquisition in the quarter. I believe that was the M&A announced in the subsequent events last quarter. Is there anything new that's unannounced, any new M&A? If you could clarify the relative priority between debt pay down and tucking M&A, that would be helpful.

Matt Proud
CEO, Dye & Durham

Yeah, no, thanks, Rob. There was no additional M&A in the quarter. And look, as we said before, we're focused on deleveraging the business. So that's our primary focus today and will be what we're spending our time trying to achieve.

Robert Young
Managing Director, Canaccord Genuity

Okay. Last question for me. Can you give us any sense of timing around the circular, when that might be out? And then I'll pass the line.

Matt Proud
CEO, Dye & Durham

It will be out in the coming weeks.

Robert Young
Managing Director, Canaccord Genuity

Thanks. I'll pass the line.

Operator

Your next question comes from the line of Thanos Moschopoulos from BMO Capital Markets. Your line is now open.

Thanos Moschopoulos
Managing Director, BMO Capital Markets

Hi, good afternoon. Your revenue in Canada was down year -over -year, and that's despite the strong growth Yves is seeing in his business. Can you clarify what drove the decline?

Frank Di Liso
CFO, Dye & Durham

Hi, this is Frank here. So we did mention in this part of the organic revenue story that there were some new three-year contracts that were entered into in the prior year. And so those primarily related to contracts signed in Canada.

Thanos Moschopoulos
Managing Director, BMO Capital Markets

Okay, so basically, a tough year-over-year comp in that regard.

Frank Di Liso
CFO, Dye & Durham

Correct.

Thanos Moschopoulos
Managing Director, BMO Capital Markets

Yeah. The growth margin was lighter. Was that a function of the expense factors you called out, such as the higher third-party data costs? And if so, over what time frame might you try to work that back up to historical levels?

Frank Di Liso
CFO, Dye & Durham

Yeah, that's something that has been hitting us over the last fiscal period. So we are actively trying to address that and reduce those costs accordingly. But as I mentioned in my script, we do still expect our target Adjusted EBITDA margins to remain in that 50%-60% range. So while we try to reduce those costs, that's still the applicable range.

Thanos Moschopoulos
Managing Director, BMO Capital Markets

Okay. Then maybe finally, just expanding on Matt's comment regarding the strong month of October, is that a function of just higher transaction volumes? And if that's the case, what geographies are you seeing that in?

Frank Di Liso
CFO, Dye & Durham

Yeah, Thanos, I could address that. So yeah, in October, I mean, as you heard in some of the news outlets, they have commented on the stronger transaction volumes that they're seeing in some of the larger urban areas in Canada, such as Toronto, Vancouver. So we have seen that in our results as well. And so with that, with the continued strength of the financial services business and ARR growth, we are seeing all that transpire into a good uplift on record.

Thanos Moschopoulos
Managing Director, BMO Capital Markets

All right. Pass the line. Thank you.

Operator

Your next question comes from the line of Kevin Krishnaratne from Scotiabank. Please go ahead.

Kevin Krishnaratne
Director, Scotiabank

Hey, good evening, and Matt, thanks as well for the more color that you gave on the Competition Bureau. Just a couple of rounding-out questions there. I know you mentioned, and on the Competition Bureau website, they detail the max monetary penalty, CAD 10 million-CAD 15 million. But in a case where, say, the CB does find you that you're required to pay that, can you talk about the next steps? Would you be required to then provide some remedies with those partners, the integration work? Can you just talk about sort of the next steps if it were to go down that route?

Matt Proud
CEO, Dye & Durham

I appreciate the question. Look, it's really hard to speculate on that. I mean, at this point, all the Competition Bureau has done is asked us for data. That's what we're talking about here, a data request. So it's far too premature to kind of get into hypotheticals about what could happen. I mean, nothing could happen, which is often the case if you look back at what happens with all these types of transactions. So we're going to work with them, provide the data, and be very cooperative to make sure they get all the information they need. Keep in mind, unlike yourself and some of our investors who are experts on our space and our business and our industry, they're not. So part of this process is bringing them up to speed and helping them understand what we do and how our business works.

Look, we're confident that at the end of the day, we've done nothing wrong, and we hope they reach the same conclusion once they have the data to do so.

Kevin Krishnaratne
Director, Scotiabank

Okay. Great. No, that's super helpful, Matt. Maybe one for Frank. Can you talk about some of the maybe puts and takes on free cash flow for the upcoming quarter? I know we've got semi-annual interest payment. There's also the deferred payment that'll come through. But maybe I know you mentioned in the script CAD 8.7 million of integration costs in Q1 with a view to that moving down in time. But does the strategic review have any considerations for expenses that we may see through that line?

Frank Di Liso
CFO, Dye & Durham

No, there's nothing material there on strategic review in terms of free cash flow impacts. I mean, obviously, the continued integration of our business will bleed into Q2. Keep in mind that one of the factors of the increased costs that we've seen in Q1 relative to Q4 prior period is some of the money we're spending on the activist activities through legal and through our communications firms. So that likely will continue. But you did hit on the major ones, which is the bond interest, which has been paid. And that's a bit of an anomaly because it impacts the last two quarters. So that one there, you could do the simple math on that, and that's the biggest change between the previous two quarters and what we expect for Q2.

Kevin Krishnaratne
Director, Scotiabank

Got it. Maybe just one last one. Just on the three-year sort of revenue recognition from a year ago, I think it was something like CAD 6 million last year, CAD 1 million this year. Is there any more of that kind of year-over-year tough comp in the upcoming quarters, or was that kind of it?

Matt Proud
CEO, Dye & Durham

Hey, Kevin, Matt. Happy to kind of take that one just from a process perspective. So when we bought GhostPractice, they had a small Canadian business that had a desktop component. The part of our integration process is to move businesses we buy when there's subscription from either month-to-month or one-year contracts to three-year contracts. And that results, in this case, in some one-time revenue. It happens from time to time with some of the smaller desktop-based stuff we have around the business. But it's a very, very small part of our revenue, to be clear. And the vast, vast majority is kind of cloud-based, vast majority cloud-based revenue. So I hope that provides some context on why, from a business perspective, what happened there. We thought it was important to show it on a like-for-like basis, though, so you could see the true performance organically of the business.

But Frank, I'll let you add in there.

Frank Di Liso
CFO, Dye & Durham

I mean, these three-year contracts, they are billed on a monthly basis, so while the recognition has happened in the prior year, we do get the benefit of the cash that is coming in, and you'll see that positive impact in our working capital for Q1.

Kevin Krishnaratne
Director, Scotiabank

Got it. Well, that's super helpful. Thanks a lot. I'll pass the line.

Operator

Your next question comes from the line of Stephen Boland from Raymond James. Please go ahead.

Stephen Boland
Managing Director, Raymond James

Matt, you said something in your prepared remarks that you've dealt with the Competition Bureau before over the years on different matters. But I don't think I've seen them actually press release an investigation. I'm just wondering what I presume you knew this was coming, but I'm just curious, what's different, do you think, this time than the conversations you've had in the past?

Matt Proud
CEO, Dye & Durham

When you say that you've not seen the press release, are you speaking in regards to Dye & Durham or in regards to any other companies, just sort of for my clarity?

Stephen Boland
Managing Director, Raymond James

No, I think you said you've dealt with the Competition Bureau in the past.

Matt Proud
CEO, Dye & Durham

Oh, yeah.

Stephen Boland
Managing Director, Raymond James

And so I've heard a press release of it before on specifically you. So I'm just wondering what's different.

Matt Proud
CEO, Dye & Durham

Yeah. Yeah. Look, I mean, there have been media reports about the Competition Bureau having conversations with us in the past, and we may have commented on it. The difference here is, as I said to Kevin earlier, they're going through a process to learn about our business and collect data. We've been very collaborative with them so far and provided them data, but there's a formal process they have to go through as they get in order to get more data. And part of their practice is to announce that to the market. So again, we're somewhat perplexed by the reaction today to it. We want to help the Bureau learn more about our business because we in no way don't believe we've done anything wrong. We have a great business.

Stephen Boland
Managing Director, Raymond James

Okay. And then, apologize for my lack of. You said there was some pressure on some elevated costs on new reseller agreements. I'm not. Maybe somebody could explain that to me.

Matt Proud
CEO, Dye & Durham

Yeah. We entered into a new contract with a customer of ours in the U.K. who's reselling our product on our behalf, and that resulted in elevated direct costs. The other item to take into account there is one of our data suppliers increased our price, and we're actually working to kind of use one of our internal suppliers 100%, i.e., a product we own versus theirs. And in the coming quarters, that should bring down that direct cost as well. So those were two of the main drivers.

Stephen Boland
Managing Director, Raymond James

Okay, and then I know you probably can't answer this, Matt, but I'm going to ask it anyhow. Heading into this meeting, and it's five or six weeks it is now. I mean, are you confident? Can you talk about, I know you say that you've been working with all your shareholders, which is good to hear, but obviously, this is going to come down to votes if it does come down to that, so I'm just wondering how you're feeling going into this meeting, if you can answer it?

Frank Di Liso
CFO, Dye & Durham

Look, it's a fair question. Look, I like to stand behind our performance that we've achieved, I mean, where we're going, and our strategy. And I think the numbers prove that it's working. We don't want to have this contested election. We never have. We've always been willing to compromise with the other side as we think it's silly and a waste of time and money. That said, we asked the shareholders to kind of judge us on our performance and our merit. And based on that, we think we'll succeed. But again, at any point in time, we'd be willing to sit down with their side and kind of try to find a way not to have this fight as we think at this point, we're not even sure what we're fighting over.

Stephen Boland
Managing Director, Raymond James

I appreciate that, Thomas. I know that's not easy to discuss.

Operator

Ladies and gentlemen, as a reminder, if you'd like to ask a question, please press star one on your telephone keypad. And if you'd like to withdraw your question, please press star two. If you are using a speakerphone, please make sure to lift your handset before pressing any keys. Your next question comes from Scott Fletcher from CIBC. Please go ahead.

Scott Fletcher
Director, CIBC

Hi, good evening. Mostly everything's been covered off at this point. So I'll ask another question on the geographic mix. The UK looks stronger in the quarter. Just anything you can call it there. And then on the other revenue, obviously, it's lumpy, but I mean, sort of it was weaker in the quarter. So just some geographic commentary would be helpful. Thanks.

Frank Di Liso
CFO, Dye & Durham

Yeah. Hey, Scott. Frank here. So a couple of factors in the U.K. We are seeing some good momentum on the practice management side. So these are the licenses that we sell as part of a law firm's everyday practice management needs in terms of license adoption and some of the PPU growth that we've seen following the acquisitions that we've made in 2023. The other factor would be entering into search commitment contracts, and that was a factor for the increased ARR in the quarter. And then thirdly is, obviously, the FX rate. There's obviously a strengthening of the U.K. pound, which affects our bottom line.

Operator

Okay. Thanks. Your next question comes from Robert Young from Canaccord Genuity. Please go ahead. Mr. Robert Young, your line is now open. You may ask your question.

Robert Young
Managing Director, Canaccord Genuity

Sorry, I was on mute. In your commentary, you said that in Canada and in Ireland, Unity was already serving the vast majority of the market and that the next wave of growth, if I heard correctly, would be driven by the UK and Australia. Could you flesh out that comment? Have you started to enter the UK with Unity? Where are you in that rollout? Maybe just a little more information there because given the strong growth in ARR, maybe there's another leg. Thanks.

Matt Proud
CEO, Dye & Durham

Yeah. Sorry, I might have kind of somewhat misspoke there, Rob, so apologies. We do have Unity Practice Management in the UK and our Unity Global Practice Search platform. And I might have just misspoke, so apologies for that.

Robert Young
Managing Director, Canaccord Genuity

So at this stage, is Unity fully rolled out in the U.K. and in Australia, or maybe just revisit where you are in that rollout?

Matt Proud
CEO, Dye & Durham

It's fully rolled out in the UK, and Australia, we have Unity Practice Management and Unity Search, though they're not integrated together. You can access them both from our website by logging to one or the other, but they're not fully integrated in the same way it would be in, say, the UK.

Robert Young
Managing Director, Canaccord Genuity

Okay. Thanks for that clarification.

Operator

There are no further questions at this time. I'd like to turn the call back over to Huss Hirji for some closing remarks. Please go ahead.

Huss Hirji
VP of Investor Relations, Dye & Durham

Great. Thanks for all who attended, and we look forward to connecting with you for our Q2 Full Year 2025 Results to be communicated at a later date in the near future. Until then, have a great day. Thank you.

Operator

Ladies and gentlemen, this concludes today's conference. Thank you very much for your participation. You may now disconnect.

Powered by