Enghouse Systems Limited (TSX:ENGH)
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May 1, 2026, 4:00 PM EST
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Earnings Call: Q2 2025

Jun 6, 2025

Operator

Good morning, ladies and gentlemen. Thank you for standing by. Welcome to Enghouse's Q2 2025 conference call. At this time, online journalists in only mode. Following the presentation, we will conduct a question-and-answer session. If at any time during this call you require immediate assistance, please press star zero for the operator. This call is being recorded today, Friday, June 6, 2025. I would now like to turn the conference over to Mr. Stephen Sadler, Chairman and CEO. Mr. Sadler, please go ahead.

Stephen Sadler
Chairman and CEO, Enghouse Systems

Good morning, everybody. I'm here today with Rob Medved, Chief Financial Officer, and Todd May, VP Legal Counsel. Before we begin, I will have Todd read our forward disclaimer.

Todd May
VP of Legal Counsel, Enghouse Systems

Certain statements made may be forward-looking. By their nature, such forward-looking statements are subject to various risks and uncertainties, including those in Enghouse's continuous disclosure filings, such as its AIF, which could cause the company's actual results and experience to differ materially from anticipated results or other expectations. Undue reliance should not be placed on forward-looking information, and the company has no obligation to update or revise any forward-looking information, whether as a result of new information, future events, or otherwise.

Stephen Sadler
Chairman and CEO, Enghouse Systems

Thanks, Todd. Rob will now give an overview of the financial and business results.

Rob Medved
CFO, Enghouse Systems

Thank you, Steve. Good morning, everyone, and thanks for joining us. As we present our second quarter results, it's important to acknowledge the broader environment in which we're operating. The global economy remains volatile, shaped by geopolitical instability, shifting trade policies, and persistent inflationary pressures. These factors are contributing to a more cautious investment climate, where customers are taking longer to make purchasing decisions. Foreign exchange volatility has also intensified, with significant movements in the US dollar, EUR, and GBP, impacting both revenue and expenses. Despite these headwinds, we remain focused on what we can control: disciplined execution, operational efficiency, and long-term value creation. Revenue for the quarter was $124.8 million, a modest decline of 0.8% year-over-year. On a year-to-date basis, revenue increased 1% to $248.8 million for the six-month period. Recurring revenue, which includes SaaS and maintenance services, increased to $86.2 million, representing 69.1% of total revenue.

This is up from 67.5% in the same quarter last year and underscores our strategic focus on increasing predictable long-term revenue streams. Adjusted EBITDA was $28.6 million, with a margin of 22.9% compared to $35.7 million and a 28.4% margin in Q2 2024. Year-to-date adjusted EBITDA was $61.7 million, compared to $70.4 million in the prior year. Net income for the quarter was $13.5 million, or $0.24 per diluted share, compared to $20 million, or $0.36 per diluted share last year. The decline reflects increased operating costs as a result of incremental services costs attributable to the shift towards SaaS revenue, overlap of costs related to recent acquisitions as they are completed and integrated, as well as special charges of $1.4 million. We generated $25.5 million in net cash provided by operating activities, excluding changes in working capital and income taxes paid this quarter.

We ended the quarter with $263.5 million in cash, cash equivalents, and short-term investments, and we continue to operate with no external debt. During the quarter, we returned $14.3 million to shareholders through dividends and invested $26.8 million in acquisitions. Our strong balance sheet provides the flexibility to continue investing in innovation and growth, even in uncertain times. Acquisitions remain a core pillar of our growth strategy. In Q2, we purchased and completed the integration of Mergento, a scalable mobility-as-a-service platform. We also acquired Traffy, a Lithuania-based mobility-as-a-service provider. These additions enhance our transportation portfolio within the Asset Management Group and align with our broader mobility strategy. We continue to evaluate opportunities that align with our strategic direction and long-term vision. While we've seen some demand-side hesitancy and delays in capital investment decisions, our global diversification and recurring revenue base provide a degree of insulation.

We are actively optimizing costs and aligning resources to support margin expansion and long-term growth. Looking ahead, we remain focused on execution. We believe that periods of uncertainty often create opportunities for well-capitalized, disciplined companies like Enghouse to strengthen their market position. Yesterday, our Board of Directors approved a quarterly dividend of $0.30 per common share, payable on August 29, 2025, to shareholders of record as of August 15, 2025. In closing, while the macroeconomic environment remains complex, our strategy is clear. We are committed to delivering long-term value through operational discipline, strategic acquisitions, and a focus on recurring revenue. Thank you for your continued support. I'll now turn the call over to Mr. Sadler.

Stephen Sadler
Chairman and CEO, Enghouse Systems

Thanks, Rob. We continue to refine our new business unit structure, working as a team approach to challenge the marketplace. This, as you remember from last quarter, we just started early January. In the AMG segment, 4G- 5G continues, but at a pace that is slower than expected. AI continues to be promoted in discussions, but there's great difficulty in monetizing its benefits. Customers seem to be taking a wait-and-see approach. With respect to acquisitions, partway through the quarter, as Rob mentioned, we acquired Mergento and, at the end of the quarter, acquired Traffy. They are being integrated into our AMG segment in transportation. For the quarter, they added about CAD 1.5 million of revenue and operated basically on a break-even basis. We expect both acquisitions to add further to revenue and operating income next quarter.

We continue to see substantial capital allocation opportunities in our industry sectors, but there's a lot of uncertainty delaying completion of opportunities. As Rob mentioned, Enghouse is financially strong, generating positive cash flow and having a substantial cash balance to implement changes needed in the business and continue our capital deployment without the need for external financing. I would now like to open the call for questions.

Operator

Ladies and gentlemen, we will now begin the question-and-answer session. To ask a question, you may press star followed by the number one on your telephone keypad. If you're using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, you may press star followed by the number two. Once again, please press star one to ask a question. With that, our first question comes from the line of Stephanie Price with CIBC. Please go ahead.

Stephanie Price
Managing Director and Equity Research Analyst, CIBC

Stephen, I was hoping you could talk a little bit about the parts of the business that are seeing the biggest impact from the demand environment that you kind of laid out there. Are you seeing it across the board, or are there certain divisions that are seeing more of a headwind here?

Stephen Sadler
Chairman and CEO, Enghouse Systems

You know, we are in sort of some tough markets. Again, as I said, the 4G- 5G, as you can see it from some of the telecom companies, they rarely lay off staff. Yet you've heard some layoffs recently by some of the largest ones, even in Canada. Again, that's slowing it down. It doesn't change what we do because although it might be slow going to 4G- 5G, they're going to be a 6G, and they're all going to have to go to 5G and then to 6G. The future is still good, but it's a little slow today. In the IMG Group, which is Networks Contact Center, it seems to be a little bit on hold. If you notice, our competition generally doesn't make money.

They generally have debt, so they're struggling a little bit, although they got some sales growth over the last couple of years taking on what we would say is opportunities at a loss. We don't do that. Again, going forward, AI seems to slow things down. Everyone talks about it, but monetizing it, especially in enterprises, seems quite difficult. We're seeing the difficulty and so is our competition, although we all do some of it in some form. I think there's generally struggles in those areas. In transportation, we're continuing to finish those major contracts. There are two that we announced three years ago, and we're still trying to finish them in Norway, and they should improve profitability as we go forward without there's no risk of trying for new revenue there.

Revenue, again, just from those two contracts will help going forward, but profitability will help even more. They actually turned profitable in the quarter after losing substantially last year, but not at our levels that we expect or that we should see from those as they put more units on and they actually start using the system a little bit more. It'll take a little bit of time, but we're right at the end of this now. I mean, in the next six months, three months, six months, as they keep accepting more and more units going on, that also, without risk, should improve profitability and maintain our revenue in that area. Again, I think all the years we're in a little bit tough. From the operations side, that's challenging, especially as we reorganize into business units.

It also should be a great opportunity to do capital allocation. It's a little slower now even there because they don't know what tariffs, etc., might do to many of the customers who might use a contact center. As an example, that's generally where it would be impacted. Pretty positive on going forward, and there's lots of opportunities at better pricing right now from an acquisition point of view.

Stephanie Price
Managing Director and Equity Research Analyst, CIBC

Okay. You mentioned profitability there. Maybe you can talk a little bit about the puts and takes in the quarter outside of the transportation division. Should we think about it as the mix shift to SaaS? How do you think about margins moving back up to kind of the historical range and the timeline there?

Stephen Sadler
Chairman and CEO, Enghouse Systems

A mix. A little bit is revenue basically declined, okay? Because we restructured in early January, we're still going through a little bit of teething with that restructuring. We probably didn't move as quickly as we usually do on taking out costs, but that will be solved in the next quarter.

Stephanie Price
Managing Director and Equity Research Analyst, CIBC

Okay. Thank you very much.

Operator

Your next question comes from the line of Paul Treiber with RBC. Please go ahead.

Paul Treiber
Director and Senior Equity Research Analyst, RBC Capital Markets

Thanks very much and good morning. Just a question on LifeSize. I think last quarter you called out there's some, I guess, anticipated churn that occurred. Has the revenue stabilized on a sequential basis, or is there still some incremental sequential churn at LifeSize?

Stephen Sadler
Chairman and CEO, Enghouse Systems

Churn on LifeSize, but in general, there's still a little churn on video. That partly came with the LifeSize acquisition, and partly we bought separately as well, a couple of businesses in that area. So there's still some churn in those two areas. Yes, still some churn, but not if I was going back to my math, I would say the second derivative looks okay. I like the churn's getting less, and it's looking a little better going forward. But there's still a little bit of churn in that area, yes.

Paul Treiber
Director and Senior Equity Research Analyst, RBC Capital Markets

Okay. That's helpful. Turning to the SaaS business or the shift to SaaS, you did mention that it's a more challenging environment for new wins. How does your pipeline look for SaaS? Are you encouraged in terms of what you're hearing from customers in terms of their evaluation of SaaS products at the company?

Stephen Sadler
Chairman and CEO, Enghouse Systems

Yeah. From our point of view, it's a little tougher right now because, as I said, you really have to use AI properly, as generally done on the SaaS-type model. Again, a lot are holding back because there's lots of discussion, there's lots of enthusiasm on AI, but not much happening, actually, other than for the platform guys and for NVIDEA, of course. For enterprises, it really hasn't taken hold. People are still trying it out. There's a lot of caution around it, but people are hopeful that it will improve productivity in the future of agents. It won't eliminate agents. It'll improve their productivity. We're well prepared to do that. There's always more work to do because we're in the first or second inning, but it depends where it goes. I would say it's encouraging what we see on the LifeSize side.

Part of LifeSize, we had a product called CX Exchange, which we will say is our new contact center. Better front end, looks better. We have some third-party products in there that we have to eliminate because they hurt margin. That is virtually being done. We have been working on it for over a year. It will be done in this next quarter as well. Once that is improved, then we can be more aggressive in our selling. There is no sense going to sell something and then telling people that they have to change it just after they bought it. Again, there are a little bit of things that are slowing us down a little bit, but we are doing the right things for the future.

Paul Treiber
Director and Senior Equity Research Analyst, RBC Capital Markets

Lastly for me, just a question on capital allocation. You've done a little bit of buybacks over the last year, but nothing this quarter. What's your thoughts on buybacks, share buybacks versus deploying capital on M&A at this point?

Stephen Sadler
Chairman and CEO, Enghouse Systems

M&A actually is better. It expands the base, expands the company. Buying back our own shares to me is less risky, okay, if you can get it at the right price. We have done some buyback. You cannot do well, unless you set it up. You cannot do buybacks when you are in a blackout, which we have been in probably for the last six weeks or so. I still like doing buybacks. If the pricing is such that we believe it will give us a good return, we will do more buybacks. It is not something that we generally have favored in the last 15 or 20 years. Today, it looks like a reasonable use of our cash. We have a lot of cash. We will look at it, but it is not to some companies do it to aggressively impact their stock price.

We do it basically because it makes sense and protects and gives us a good investment on that capital deployment. We will do some there, yes.

Paul Treiber
Director and Senior Equity Research Analyst, RBC Capital Markets

Okay. Thanks for taking the questions.

Operator

If you would like to ask a question, please press star one on your telephone keypad. Your next question comes from the line of Bruno Wernick with UBS. Please go ahead.

Hi, good morning, everyone. If I could just help us to understand, please, how did FX impact both revenue and EBITDA, and how did that compare to what you expected? Thank you.

Stephen Sadler
Chairman and CEO, Enghouse Systems

It affects a couple of ways. I must tell you, FX even confused me in this quarter. That is maybe somebody says, "It's not hard to do," but it's usually pretty hard to do. We had quite a large write-off on FX related to the balance sheet, just under $4 million. That is because right at the end of the quarter, the dollar dropped, the U.S. We held funds in US dollars. You will see there is an FX hit on the balance sheet of just under $4 million. From an income statement point of view, it actually helped us in revenue. Our revenue was a little bit lower than what is shown there because FX was a help, but it also helped the cost be higher. The profit side, when you net the two, there is an impact, but I would not say it is that significant.

It did help revenue, but it also helped costs. When I say help, I mean negatively helped costs. The impact of profitability was a little bit. When it comes to EBITDA, of course, that's based on the profit over the revenue. When revenue is a little higher and your costs did not go down and it is higher because of exchange, it lowers the EBITDA percentage, which again, we will fix because we did not move on our costs fast enough as we should have in the quarter.

Perfect. Super helpful. Thank you.

Operator

We have no further questions at this time. I would like to turn it back to Mr. Sadler for closing remarks.

Stephen Sadler
Chairman and CEO, Enghouse Systems

Thank you everyone for attending the call. In this uncertain and challenging market, Enghouse is well-positioned to operate profitably and acquire business assets to provide a good investment return on its capital deployed.

Operator

All right. Thank you, presenters. Ladies and gentlemen, this concludes today's conference call. Thank you all for joining. You may now.

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