Lightspeed Commerce Inc. (TSX:LSPD)
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M&A Announcement

Dec 1, 2020

Operator

I would now like to hand the conference over to your speaker today, Mr. Gus Papageorgiou. Please go ahead, sir.

Gus Papageorgiou
Head of Investor Relations, Lightspeed Commerce

Thank you, operator. Good afternoon, everyone. Welcome to Lightspeed's conference call to discuss the acquisition of Upserve. Joining me today are Dax Dasilva, Lightspeed's Founder and CEO, J.P. Chauvet, President, and Brandon Nussey, Chief Financial Officer. After prepared remarks, we will open it up for your questions. We will be making forward-looking statements on our call today that are based on assumptions and therefore subject to risks and uncertainties that could cause actual results to differ materially from those projected. We undertake no obligation to update these statements except as required by law. You can read about these risks and uncertainties in our press releases issued earlier today, as well as in our filings with U.S. and Canadian securities regulators. Our commentary today will include adjusted financial measures which are not IFRS measures.

These should be considered as a supplement to and not a substitute for IFRS financial measures. Reconciliations between the two can be found in our earnings press releases, which are available on our website, on sedar.com and on the SEC's EDGAR system. Finally, note that because we report in U.S. dollars, all amounts discussed today are in U.S. Dollars unless otherwise indicated. With that, I will now turn the call over to Dax.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Thanks, Gus. Before I begin, I want to welcome everyone at Upserve to the Lightspeed family. Upserve has been a formidable technology provider in the upmarket hospitality industry over the last few years, having developed one of the most compelling hospitality POS solutions in the U.S. market. Together, I believe the talents, resources, and reach of the combined company can help redefine the commerce experience the world over and achieve our goal of enabling independent businesses worldwide with our advanced commerce platform. Welcome to Sheryl and her team. We are thrilled to have you join Lightspeed. Although the challenges presented to SMBs over the last few months have been considerable, it has highlighted the fact that a strong omnichannel presence has moved from being a nice-to-have to an absolute necessity.

As we have mentioned before, we are seeing an accelerated trend by SMBs of moving away from an on-premise legacy system to a more modern cloud-based solutions. We are not the only ones that have noticed this trend. There has been growing interest by our competitors and other players in the cloud-based commerce platforms that are leading the charge to omnichannel commerce. This has resulted in accelerating industry consolidation at the same time as our customers are transitioning away from legacy systems. In the next few years, as a result of the digital acceleration prompted by COVID-19, we will likely experience the most radical transformation of our industry that we have ever seen. Some players will be swept over by these changes, and some will lead the transformation. At Lightspeed, we have chosen to lead.

Upserve is one of the leading POS providers to the restaurant industry in the key U.S. market, with approximately 7,000 customer locations, which generated over $6 billion of GTV in the trailing 12-month period. GTV per customer approached $1 million despite the impact of COVID-19 and is indicative of the type of customer Upserve has attracted over the years. By joining Lightspeed, Upserve's customers will be able to take advantage of our pace of innovation and our scale. In turn, we hope to benefit from Upserve's workforce ingredient management modules and their state-of-the-art advanced analytics platform, which we believe will prove popular with our large base of hospitality customers around the world. Upserve's customer base is well penetrated with its existing payments offering, which we expect to convert to Lightspeed Payments in relatively short order and at better economics.

Upserve generated approximately $40 million in revenue on a trailing 12-month basis. Total consideration for Upserve is approximately $430 million and will be satisfied by way of $123 million in cash and the issuance of 5.9 million shares in Lightspeed, subject to customary adjustments. The addition of Upserve and ShopKeep will provide Lightspeed with a scale and presence in the key U.S. market that we have never experienced before. Our expectations are that we can convert this scale into better brand awareness, which should help lower customer acquisition costs and enhance our long-term growth potential.

The hospitality industry has been one of the hardest hit by COVID-19, as restaurants and bars the world over have been forced to close their doors. Although the current situation remains challenging, our global footprint offers us a glimpse into what can happen once the pandemic is under control.

In markets where this is the case, such as Australia and South Africa, we are seeing very encouraging results. Acting now prepares us for the rebound that we expect will occur globally. Before I wrap it up, I just wanted to note that I am aware that the pace of our M&A activity has seen an increase as of late, but investors should not assume that we are sacrificing organic innovation-fueled growth at the expense of M&A. In recent months, we've launched offerings such as subscriptions and order ahead, which are seeing strong reception by our customers. In the months ahead, we will become more vocal on initiatives focused on integrating suppliers more tightly into our platform. At our core, we remain a company built on innovation, but scale and innovation combined should amplify our success in the long term.

We are very excited about this latest addition to the Lightspeed team. Together, we are going to help redefine our industry. Our ambition is to become the technology partner of choice for SMBs.

Not only in the key U.S. market but around the world. With that, I will pass it back to the operator to open it up for questions.

Operator

Your first question comes from Thanos Moschopoulos, BMO. Please go ahead, sir.

Thanos Moschopoulos
Analyst, BMO Capital Markets

Hi, good afternoon and congrats on the acquisition. Maybe expanding on the payments dynamic, you mentioned you have good penetration. I'm looking for some more color in terms of what their payments penetration looks like. Just to clarify, was that revenue being recognized on a net basis or on a gross basis with respect to the historical revenue numbers you're providing?

Brandon Nussey
CFO, Lightspeed Commerce

Hey, Thanos. Yeah, they have a significant portion of their customers with integrated payments. I think if you look at the product that they've got, they've done a really nice job of embedding the payments terminal right inside their terminal itself as well. That's part of what attracted us there. This is a captive customer base with significant payments volume that we think there's real upside here of converting into Lightspeed Payments and realizing some of the better economics we hope we can drive through the combined volume here. They do recognize on a net basis, they're not a full-blown PayFac like Lightspeed, so that's in part what drives some of the increased economics we hope to achieve here.

Thanos Moschopoulos
Analyst, BMO Capital Markets

Great. I think they had significant channel components with respect to the go-to-markets. Was that in fact the case, and is that something that you can leverage, or is that something that you'll be de-emphasizing in favor of your model, which is more focused?

JP Chauvet
President, Lightspeed Commerce

Yeah. Hi, it's JP. I think just on their go-to-market, they're very close to Lightspeed, so they have pretty much the same role, same models. I think what's interesting is obviously by combining forces, we now have greater channel and combined greater channels. Primarily the business is run where they do their own hunting and farming. There are a lot of opportunities for channels at the same time.

Thanos Moschopoulos
Analyst, BMO Capital Markets

Great. Then finally, Dax, can you expand on the analytics technology that you're picking up and what they're doing around that?

Brandon Nussey
CFO, Lightspeed Commerce

Yes, I think that that's a big competitive differentiator for Upserve, especially serving this upmarket restaurant customer. It's the analytics tools that really set this product apart. I think that that's something that we want to bring to the Lightspeed platform, our converged hospitality platform, and really be the go-to for this segment of hospitality merchant.

Thanos Moschopoulos
Analyst, BMO Capital Markets

Great. Thanks. That's all for now.

Operator

Your next question comes from Andrew Jeffrey, Truist Securities.

Andrew Jeffrey
Analyst, Truist Securities

Hi. Good afternoon. Looks like another really compelling deal. I appreciate you taking the question. Dax or J.P., can you speak a little bit to the nature of the Upserve platform? These customers sound like they're larger and more sophisticated. Does it encompass the same level of self-serve? I'm thinking from a customer acquisition and customer support perspective. Is this as much sort of plug and play as your existing offering?

JP Chauvet
President, Lightspeed Commerce

J.P. Yeah. As I said, they have very similar roles. Centralized salesforce and installation teams. I think what's very exciting to us is actually there's a lot of complementarity between what we're offering and they are. I think here, it's kind of the traditional view here. There's a lot of cross-pollination we'll be doing, and we're going to be completely standardizing the roles. I think the good news here is this is not Jupiter and Mars. We're on the same planet. We have the same methodologies, the same teams, and in the same way, we rely on marketing to generate most of the traction and the leads, and then they get converted in a centralized salesforce.

I think it's great, and I think for me, what's very exciting about this is when you combine our Lightspeed K-S eries with their analytics engine and their modules, you really have probably the best platform out there. I think for us, really what's essential at this stage is we got to get prepared for after COVID, where we've seen from our Australian businesses that once COVID leaves, there's a huge adoption of systems like ours. For us, it's just consolidation to have an even stronger workforce, stronger salesforce, and a stronger product at the end of the day.

Andrew Jeffrey
Analyst, Truist Securities

Okay. I appreciate the planetary metaphor too. One other question, I think you just touched on it, but I wonder if you could encapsulate it or crystallize it even more. One of the questions I'm getting from investors, especially given, I think, the increase in the market cap and the M&A and the transformation of the company is there are a lot of players, Dax, as you said, in the space. How does Lightspeed really differentiate such that you can be an even much bigger or dominant company in your category? Are there one or two or three characteristics that you'd cite as being this is why Lightspeed wins versus the competitors in the marketplace? I'm thinking about the digital

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Yeah. I think that we're designing and we're thinking, and have thought for the last 15 years, for the complex merchant. I think that there's many digital players that are going after different parts of this massive SMB market, which is 48 million, of which we've identified $7 million as the complex. How we think about product, how we design, how we support the customers, and also how we go to market for those customers, I think sets Lightspeed apart. I think that the companies that we've brought under the Lightspeed umbrella share that DNA. They are serving more complex merchants. Their products are designed to serve that complexity.

I think that, without going feature by feature, that's the overall theme and what sets us apart from other players that may be approaching the other portion of that 48 million or are looking at eCom, for example, or other segments. I think it's the size of merchant, and as you can see from Upserve, these merchants are doing $1 million in GTV per year, and have complex operations, and they need an analytics engine like is built into Upserve in order for them to properly invest correctly in the right elements of their business. That's one example.

Brandon Nussey
CFO, Lightspeed Commerce

I think maybe if I could just add, I think with acquisitions like Upserve, we're just broadening the gap between the rest of the market and Lightspeed in terms of functionality. We talked about the analytics engine. As you become big, you need to have a ton of data to operate and generate profits. Here, I think if, again, if you combine what Upserve has and what Lightspeed has in terms of back office, you have a category leader.

Andrew Jeffrey
Analyst, Truist Securities

Very helpful. Thank you.

Operator

Your next question comes from Josh Beck with KeyBank.

Josh Beck
Analyst, KeyBank

Thank you for taking the question. I just wanted to ask, just on the M&A landscape, obviously, this year has presented lots of kinks and maybe opportunities. Just when you look at what you've accomplished this year on the M&A front, was it maybe a little bit larger magnitude? I know it's very tough to pencil these things out, but just given the state of the market, just curious on maybe where you are now versus how you were thinking about the acquisition strategy, say, six months ago.

Brandon Nussey
CFO, Lightspeed Commerce

I'll maybe start on that one, Josh.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Sure.

Brandon Nussey
CFO, Lightspeed Commerce

I think we talked about this with ShopKeep and just actually went back through my email on Upserve as well. I think our first conversations were early 2019 in both cases. These are companies we've stayed close to. We've gotten to know each other as teams. We've kind of watched each other execute and behave over the past better part of two years. I think in terms of building these relationships and knowing the industry and knowing what pieces come together to form a strategy, that's something that has been long in the making, and you should assume that there's conversations today that are happening that may form good candidates a year or two down the road as well. We've always felt it was an important part of how to build the category leader here, given the fragmentation in this space.

Yeah, these things don't come together overnight. We've been pretty thoughtful about how we've gone about it and which companies we feel have that cultural alignment back and forth that make these things a success after closing as well.

Josh Beck
Analyst, KeyBank

Okay. That's very helpful. Thank you for the background there. This is also just a little bit higher level, but you're now at roughly 110,000 locations. Certainly, that was a good bit bigger than maybe people had modeled, again, probably six to 12 months ago. Just when you think about the strategy as we go into 2021 and really beyond, do you feel like there's any motive to maybe shift the balance of just really going after new locations and new customers versus the other big growth factor of driving adoption and ARPU expansion with this larger base? Anything you can say strategically in how we should think about that through the next several years?

Brandon Nussey
CFO, Lightspeed Commerce

Yeah. Maybe I'll take this one. I think the growth factors haven't changed. The first one is our belief is COVID is going to accelerate adoption of systems like ours. Obviously, by doing these types of acquisitions, we're expanding our brand, we're lowering our ARPU, and we're positioning ourselves for, let's say, much higher growth once everything turns around because we'll have more eyeballs. I think that's the first step. We will continue to grow organically, and we will continue to grow store count organically, and we're actually trying to position ourselves in these more, let's say, choppy times to be sure that when everything reignites, we're in the strongest position ever. I think the second driver is obviously going to be ARPU, and we are going to expand ARPU because of all the modules we've developed because of payments.

Actually one helps the other, because as we expand ARPU, it gives us more money to invest in go-to-market because our CAC to LTV remains strong. That was actually one of the things we looked at with Upserve, is we always drill down to the unit economics, and are they building a really good business, yes or no, and that gives you the simple answer. I think nothing changes. The third piece of our

Dax Dasilva
Founder and CEO, Lightspeed Commerce

When you think about our growth vectors, you can expect that we'll continue to consolidate the players that we like. As we've always said, we know the players we want to join forces with. We know the ones we don't. These are long-term discussions, and you can expect, as Brandon was saying, that the people we're talking to today will probably pop out in a year and a year and a half from now, because we really want to know the companies before we make these transactions.

Josh Beck
Analyst, KeyBank

Really helpful. Maybe just one follow-up there on the unit economics. Anything you can share as you look at maybe the pro forma business and maybe how that's trended since your original IPO? Is it pretty similar? As you bring on certainly maybe some of these more complex merchants and you add modules, potentially that's something that could go higher again over a longer term period.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Yeah, we've seen it since the IPO and since the first IPO, we've seen ARPU going up. Really it's the result of us having more modules, the adoption of our modules within the base, but it's also very related to payments. What we know is when a customer buys payments from Lightspeed, it doubles their ARPU. I think what we've seen in terms of CAC to LTV, we've seen it go up because more module adoptions and because deployment of Lightspeed Payments. Here, again, when you think about these acquisitions, think about us deploying Lightspeed Payments there and obviously growing the ARPU of the customers as we deploy payments.

Think about Lightspeed also continuing to deploy payments in all the regions and all the products. I think you can expect ARPU to continue to go up for a number of reasons.

Josh Beck
Analyst, KeyBank

Thank you, and congrats on the second deal in two months. Very exciting.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Thank you.

Brandon Nussey
CFO, Lightspeed Commerce

Thanks, Josh.

Operator

Your next question comes from Tien-Tsin Huang with JP Morgan.

Tien-Tsin Huang
Analyst, JPMorgan

Hey, thanks. Congrats as well. I know you guys are really busy on the deals front, which is great, being optimistic here. I think on this one, just having some familiarity with the asset, I know they acquired Breadcrumb and combined it with Lightspeed before they changed their name and everything else. I'm just curious if there's a unique platform improvement opportunity here that might be a little bit different from some of the other assets that you've acquired. I'm just curious if there's going to be a cost challenge or opportunity with this asset maybe that's different than some of the others. I totally get there's a revenue story here, but just trying to understand what the impact could be on investment and cost as you transition it.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Brandon?

Brandon Nussey
CFO, Lightspeed Commerce

Well, I think I'll let JP or Dax talk to the product strategy and whatever goes from there. From my seat, Tien-Tsin, it's a really well-run business. I think they've done a wonderful job of growing that revenue per customer, and of course, that makes all the world of difference in this market, in this industry we're in. From an EBITDA perspective or an investment perspective, I think that's part of what some of the benefit of these combinations bring. Not in that we're looking to go backwards or get smaller, but just how we can help each other.

Right now, we're combining forces on the R&D side. We get them all aimed in the same direction, and we've seen it happen with the acquisitions in the past year. The pace increases, the innovation increases, and it's just something we expect to see happen with this one as well.

Tien-Tsin Huang
Analyst, JPMorgan

Understood. Thank you. Yep.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

As I noted earlier, I think we're really excited about the analytics piece of the technology stack here. There's also ingredient management, workforce management, there's expertise, and there's also technology that, like other best-of-breed companies that we've brought together, they often have a specialty that they contribute to the greater platform, and that is the case here also.

Tien-Tsin Huang
Analyst, JPMorgan

Got it. Good stuff. Thanks.

Operator

Your next question comes from Todd Coupland with CIBC.

Todd Coupland
Analyst, CIBC

Yeah, good evening, everyone. I had a couple questions, if I could. Firstly, if I've done my math right, the ARPU now stands at just under $500 a month. Could you just bridge us to where that's coming from? That obviously is much higher than what Lightspeed is.

Brandon Nussey
CFO, Lightspeed Commerce

Yeah, I assume you mean Upserve on a standalone, Todd, when you're doing that calculation?

Todd Coupland
Analyst, CIBC

Yeah. That's right.

Brandon Nussey
CFO, Lightspeed Commerce

It just comes back to they've been very specific, and it's part of what we love about the team there, about the type of customer they go after. As a result, that customer has the demand and ability to pay for more software, first and foremost. We've talked a lot on this call about the advanced analytics capabilities. They do some wonderful things around how they help manage inventory and workforce as well for their customers, and that all leads to higher software ARPU than just a standalone point-of-sale iPad on a counter type environment. Then they've also recognized the opportunity in payments. It's part of their heritage there, how they grew up as a business.

A significant majority of their customers have integrated software and payments. Given the transaction volumes they generate, despite we see opportunity to help on this front and get incremental more basis points for them, it's still a nice contributor to their overall revenue per customer, just given the scale of the customer they serve.

Todd Coupland
Analyst, CIBC

Brandon, you're basically saying they were getting a reference fee on payments, and you'll integrate Lightspeed and get the upsell on that as well as the other plans. Is that right?

Brandon Nussey
CFO, Lightspeed Commerce

That's the plan, yeah.

Todd Coupland
Analyst, CIBC

Cool. Okay. The second question is around churn in the U.S. market. Certainly in Toronto, we've seen some high-profile, large restaurant failures, and this is in the high end of the market. Can you just talk to their experience of churn and how you're thinking about that sort of in the next quarter or two, as restaurants still have some time to work out before they get the benefit of a vaccine, et cetera? Just talk a little bit about that experience, please. Thank you.

Brandon Nussey
CFO, Lightspeed Commerce

We obviously looked at that pretty closely in diligence and I think what we saw historically and what we saw through the COVID period as well is just a customer base that has persevered. They've historically seen lower churn rates than maybe Lightspeed core would have seen, just again, given the more upper end, more established customer base that they serve. Their customer base has fared reasonably well here through COVID. We're looking forward to emerging from this crisis here together, understand the seamless as we go, and of course, we'll be cautious as we go through that. We're big believers that this is going to come back with a vengeance, and there's just going to be a strong demand cycle that comes.

We've seen it play out now in markets like Australia, and we expect to just see this as we emerge from the crisis and think the combination of Upserve and Lightspeed puts us in a really good situation to capitalize on that demand in what is a very large market opportunity in the U.S.

Todd Coupland
Analyst, CIBC

Go ahead. Sorry, JP.

JP Chauvet
President, Lightspeed Commerce

No, sorry. It's just a comment. I think when you think about it, obviously it's been a bit choppy for restaurants or the GTV of Upserve has been a bit choppy, but that is to our advantage, and that's why we've managed to make these transactions at a good value. We all know that it's going to come back to normal after the pandemic, and that's where we're hoping that we're going to see an accelerator.

Todd Coupland
Analyst, CIBC

My last question has to do with the collapse of the share structure, I'm just wondering, was that a mechanical event because of the share issue? If not, just talk to the timing of why that's happening now. Thanks a lot.

Brandon Nussey
CFO, Lightspeed Commerce

Todd, that was pure mechanical. It's just a threshold set at the time of our Toronto IPO, and we just tripped the threshold, so it was automatically converted.

Todd Coupland
Analyst, CIBC

Great. Thanks a lot.

Operator

Your next question comes from Paul Treiber with RBC Capital Markets.

Paul Treiber
Analyst, RBC Capital Markets

Thanks very much, and good evening. Just in terms of, can you elaborate on the integration plan and the scalability or the ease of integration in terms of how much time it may consume for management? It seems like you already have a lot going on with your organic growth and now two fairly large acquisitions. Typically, is it fairly a plug-and-play type of process, or is it more involved than that?

JP Chauvet
President, Lightspeed Commerce

Maybe I'll start. As I said earlier on, we're not from different planets, so integrating our sales forces, integrating our go-to-market, integrating our support is going to be fairly easy given we're very similar companies and have the same job definitions and same roles. So for us, it's just a matter of management tucking in the groups. Now, just as a few step back, we've done M&A since the early days of Lightspeed. We have a team completely dedicated to this. We've seen this company perform, so we know how to deal with them under Lightspeed. The management of Upserve is staying with Lightspeed, and their leader, Sheryl, is taking a big role at Lightspeed.

I think it's very similar to all the other acquisitions we've done, and I think we know how to deal with them, so I don't see this being very different or more difficult than the others.

Paul Treiber
Analyst, RBC Capital Markets

Related to that, when looking at it from a different perspective, from the market perspective, your scale continues to increase, your market presence increases. Do you see a change in your marketing strategy or product strategy to take advantage of the natural scale benefits that come?

JP Chauvet
President, Lightspeed Commerce

I don't think there's that many changes. I think the big difference is obviously brand recognition leads organic traffic and lowers your cost of acquisition. I think there we can expect a ton of synergies, and we can expect a cost of acquisition to remain at the level it is. We expect to have accelerated growth. We're not too concerned.

Every acquisition comes, as Dax was saying, with some pieces of the software is amazing and other pieces are not as great. What we try and do is find the best of all the world and then combine forces to move forward with the best platform out there. As you know, we had this project with our own internal migration to get to the U.S., I think here this just accelerates the capabilities and brings us a lot of analytics, which probably wasn't the strongest of Lightspeed before Upserve.

Paul Treiber
Analyst, RBC Capital Markets

Okay. Thank you.

Operator

The next question comes from Richard Tse, National Bank Financial.

Gus Papageorgiou
Head of Investor Relations, Lightspeed Commerce

Richard, we can't hear you.

Can't hear you, yeah.

Richard Tse
Analyst, National Bank Financial

Can you hear me now?

Gus Papageorgiou
Head of Investor Relations, Lightspeed Commerce

Yes.

Yeah.

Richard Tse
Analyst, National Bank Financial

Yeah. I just wondered if you maybe could walk us through a little bit on the economic advantages of moving them to your payments platform here, if you can offer some color on that?

Brandon Nussey
CFO, Lightspeed Commerce

Without getting specific with you, Richard, if we go back to maybe when Lightspeed IPO'd, we were primarily under a model where we weren't under a full PayFac, and we were earning somewhere around 25 basis points, and we saw an opportunity to grow that by taking on more of the pricing, more of the overall equation. Without getting too specific on what we see at Upserve, it's not too dissimilar from that. I think the biggest difference is, given the scale of some of their customers, we may not see quite the same end price merchant discount rates. I think the combined GMV and what that affords us on the back end in working with our partners, we're going to realize more basis points for sure than where they're at today.

Richard Tse
Analyst, National Bank Financial

Okay. It sounds like there's a pretty significant edge they have on the analytics engine. I was wondering if you maybe could go through some examples of what that edge would be?

Dax Dasilva
Founder and CEO, Lightspeed Commerce

I think using customer data information that's collected in the POS, I think that they can show combined transactional sort of flows, all of the things that a high-end restaurant would need to know how to better serve and tailor an experience to a particular customer, as well as all of the workforce management and the ingredient management. All of that comes under the banner of the analytics solution. When you're at this level, you want to be able to track and invest in the right things and invest in the right shifts and the right menus. This is all something that as you're scaled up in terms of an establishment, you want more visibility, more transparency, and making the right choices makes all the difference to the success of the business.

Richard Tse
Analyst, National Bank Financial

Is it fair to say that is kind of where you get that higher ARPU of $500?

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Exactly. I think you're seeing a customer that's been attracted to this platform. As you see, it's a $1 million GTV customer that wants that level of data analysis to be able to make those informed decisions.

Richard Tse
Analyst, National Bank Financial

Okay, great. Thank you.

JP Chauvet
President, Lightspeed Commerce

It's really about triangulating the customer credit card data with the consumption. As an example, they can give you insights on items that sell best on the menu. There's a lot of stuff they can do that is really unique on the POS on the consumer behavior within the restaurant.

Richard Tse
Analyst, National Bank Financial

That's great. Thanks.

Operator

Your next question comes from Suthan Sukumar with Eight Capital.

Suthan Sukumar
Analyst, Eight Capital

Good evening, guys, and congrats on the acquisition. My first question is on Upserve's kind of portfolio of features and capabilities. Can you speak to the level of module adoption within their base, and what opportunities do you see aside from payments to cross some of the Lightspeed modules into their base?

Brandon Nussey
CFO, Lightspeed Commerce

Yeah, without a specific number on the module side, I think the vast majority of their customers come to them because of the advanced capabilities they offer, and that shows up in the overall average revenue per customer that's been brought up on this call. Actually, J.P., do you want to talk about some of the Lightspeed modules and how that may come to the combined customer here?

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Yeah, well, I think.

JP Chauvet
President, Lightspeed Commerce

Sorry, Dax. Go ahead.

Brandon Nussey
CFO, Lightspeed Commerce

No, go ahead. Go ahead, Dax.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Yeah, no, I think as we move people to a converged platform, they're going to, over time, benefit from all of the tools that are on the platform. We have, of course, tools like eCom for restaurants. We have contactless payments. We have a depth of tools that we're bringing together. All of these platforms are built on cloud microservices. We're able to use that technology to really build the best of breed. When customers are moved over to that platform, over time, they'll benefit from all of the payments tools as well as all of the finance-related tools, as well as all of the restaurant management and omnichannel channels as well.

Suthan Sukumar
Analyst, Eight Capital

Great. I think that's helpful. You guys touched on a number of the similarities between the two companies with respect to kind of the go-to-market model and so forth. What type of opportunity do you guys see for potential cost synergies going forward?

JP Chauvet
President, Lightspeed Commerce

Sorry, for potential? I didn't catch that last part.

Brandon Nussey
CFO, Lightspeed Commerce

I'll tell you, J.P. It was cost synergies. I think it's more about leverage and alignment. Like, as we talk about, this is a fragmented space, and almost by definition, that means you're spending the same marketing dollar, you're spending the same R&D dollar on roughly the same thing. Where we see opportunities with this as a company growing and wanting to build a category leader is not to reduce cost, but to align them and move more quickly combined. That's certainly our intention here.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Yeah, I think the vast majority of the market is on legacy systems. We know that those legacy systems are not going to survive COVID-19. We know there's going to be a replacement market. For us, it's really around gearing in the right direction, getting everybody to just go faster. I think any kind of synergies we'll find will be reinjected because we want to be the go-to brand. I think until now, we had a very strong retail business in the U.S., and now with this acquisition, it repositions us as a very strong contender to take the U.S. market for restaurants.

Suthan Sukumar
Analyst, Eight Capital

Great. Thank you, guys.

Gus Papageorgiou
Head of Investor Relations, Lightspeed Commerce

Stacy, I think we have time for one more question.

Operator

Okay, the last question comes from Gavin Fairweather with Cormark.

Gavin Fairweather
Analyst, Cormark

Hey there. Good afternoon.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Hey, Gavin.

Gavin Fairweather
Analyst, Cormark

Just on the U.S. restaurant space, I guess, as you start to go up market, you talk about how complexity kind of increases. I guess, are you finding those deals less competitive? I mean, U.S. resto is the kind of the epicenter of competition. Do you find in the niche that Upserve goes after, the number of vendors that can address these merchants decline?

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Yeah. Absolutely. I think if you look at the niche we're in, the majority of the market are legacy systems because they have all of the, let's say, throughout the years, they've developed the complexity. When you start looking at, okay, who are the new players, the cloud-based players who can support this, it greatly narrows the list of competitors. There are a lot of cloud-based, let's call them hospitality POSs, that are really kind of focusing on quick serve and fast casual. As you get into the more complex, then the number of vendors drastically reduces. I think here that the uniqueness about Upserve, and especially if you combine an Upserve with a Lightspeed, is they have an incredible analytics platform, and we have an incredible point-of-sale platform.

I think by combining those two, we'll get to the market with a real category leader.

Gavin Fairweather
Analyst, Cormark

How does this profile compare to kind of Gastrofix and iKentoo? Is part of the rationale on this deal to go further up market internationally as well?

Dax Dasilva
Founder and CEO, Lightspeed Commerce

The profile is very close to Gastrofix. Gastrofix in Germany have been serving kind of the more higher end. I think it goes in line completely with this. Our strategy is not to go and try and be a me too in the simple path, and the quick serve. We really want to own the complex, and we've done that at Lightspeed since day one. I think in that context, Upserve is very much in line with where we want to be the category leader.

Gavin Fairweather
Analyst, Cormark

Okay, perfect. We'll leave it there. Thank you.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Thank you.

Gus Papageorgiou
Head of Investor Relations, Lightspeed Commerce

Okay, with that, we'll end the call. We will be around tonight if anybody has any further questions. Thanks for joining us, and we'll say good night.

Dax Dasilva
Founder and CEO, Lightspeed Commerce

Thanks, everyone.

Brandon Nussey
CFO, Lightspeed Commerce

Thanks, everyone.

Operator

Thank you for joining today's conference call. You may now disconnect.