Croatia
· Delayed Price · Currency is HRK · Price in EURBOSQAR d.d. Company Description
BOSQAR d.d. provides business process and technology outsourcing services in the European Union and internationally.
It offers customer care services comprising inbound and outbound communications, infoline support, complaint management support, market surveys and marketing campaign support, after-sales support, loyalty program support, and overflow and after-hour support services; sales services, including outbound and inbound B2C and B2B sales, retention and loyalty management, cross and upsell models, order management, lead generation, telemarketing, inside sales, quality assurance, and process and sales suggestions; and technical support services.
The company also provides back office services, such as data entry and validation, payment processing, settlements and clearances, record maintenance, regulatory compliance, accounting and IT services, and order fulfillment; collection services consist of continuous advanced training, strategic and operational communication, omnichannel messaging, automation solutions and self-care, and increased performance with regular awards; and social media services comprising integration with social media channels, content moderation and management, digital application and processing, campaigning, and multilingual communication expert services.
In addition, it offers Buzzeasy, a customer interaction platform; Insights, a data-integration display solution for optimizing real-time communication with businesses; AI Agent Studio, which creates, manages, and deploys AI-driven workflows and solutions; LiveCoach, a cloud-based AI-enhanced communication assistant for call center agents to interact with customers; and Cempresso platform that consists of automated background investigation, and automatic remedy and guided support concept through various channels by visualizing data to enable agents to get full context and AI-driven suggestions.
Further, the company provides digital transformation consultancy, process consultancy, and CX transformation consultancy services; and human resource management services.
BOSQAR d.d. was formerly known as Meritus ulaganja d.d. and changed its name to BOSQAR d.d. in June 2024.
BOSQAR d.d. was founded in 2007 and is headquartered in Zagreb, Croatia.
| Country | Croatia |
| Founded | 2007 |
| Industry | Business Services, not elsewhere classified |
| Employees | 13,930 |
Contact Details
Address: Ulica Vjekoslava Heinzela 62A Zagreb, 10000 Croatia | |
| Phone | 385 1 64 47 899 |
| Website | mplusgroup.eu |
Stock Details
| Ticker Symbol | BSQR |
| Exchange | Zagreb Stock Exchange |
| Fiscal Year | January - December |
| Reporting Currency | EUR |
| SIC Code | 7389 |