ACV Auctions Inc. (ACVA)
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May 7, 2026, 12:35 PM EDT - Market open
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Earnings Call: Q1 2023

May 10, 2023

Operator

Good day, and thank you for standing by. Welcome to the ACV 1st quarter 2023 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you'll need to press star 11 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Tim Fox, Vice President of Investor Relations.

Tim Fox
Vice President of Investor Relations, ACV Auctions

Thank you, operator. Good afternoon, thank you for joining ACV's conference call to discuss our 1st quarter 2023 financial results. With me on the call today are George Chamoun, Chief Executive Officer, and Bill Zerella, Chief Financial Officer. Before we get started, please note that today's comments include forward-looking statements, including statements regarding future financial guidance. These forward-looking statements are subject to risks and uncertainties and involve factors that could cause actual results to differ materially from those expressed or implied by such statements. A discussion of the risks and uncertainties related to our business can be found in our SEC filings and in today's press release, both of which can be found on our investor relations website. During this call, we will discuss both GAAP and non-GAAP financial measures.

A reconciliation of GAAP to non-GAAP financial measures is provided in today's earnings materials, which can also be found on our investor relations website. With that, let me turn the call over to George.

George Chamoun
CEO, ACV Auctions

Thanks, Tim. Good afternoon, everyone. Thank you for joining us. We are very pleased with our strong start to the year, highlighted by a number of record achievements in the quarter. This includes record revenue, which was well above the high end of our guidance range, record ACV Capital attach rates, and record margins in ACV Transportation. While we benefited from positive market tailwinds in the quarter, it was continued execution by the ACV team that drove market share gains while also delivering to the bottom line. Looking at the balance of 2023, we expect the industry headwind experience over the past two years to continue to moderate while remaining focused on growing market share, expanding our technology mode, and driving scale to deliver on our Adjusted EBITDA targets. With that, let's turn to a brief recap of first quarter 2023 results on slide four.

First quarter revenue of $120 million was $10 million above the high end of guidance, resulting in 16% growth year-over-year. GMV of $2.4 billion was flat year-over-year, with solid unit growth in the quarter offsetting an 8% decrease in GMV per unit as wholesale vehicle prices decreased from historical highs in the first half of 2022. We sold 152,000 vehicles on our marketplace, which was 21% sequential growth from last quarter and 8% growth year-over-year, which exceeded our expectations due to continued market share gains and conversion rates improving from low levels we experienced in the back half of last year. On slide five, I'll frame the rest of today's discussion around the three pillars of our strategy to drive long-term shareholder value: growth, innovation, and scale.

I'll begin with growth. On slide 7, we're again providing context on the dealer wholesale market in relation to the broader automotive market. In Q1, new light vehicle SAR increased 8% year-over-year, which is the third quarter in a row of growth. Of course, SAR is still running about 12% below pre-pandemic levels, but inventories are slowly building, which is key to a more robust recovery in retail sales. Used vehicle retail sales increased quarter-over-quarter in Q1, but were down in the mid-single digits year-over-year as affordability issues impacted demand in segments of the used vehicle market. Combined, new plus used retail sales increased modestly year-over-year, which is a positive sign for supply in the wholesale market.

As I mentioned earlier, conversion rates bounced back in Q1 as wholesale price depreciation normalized. We assume conversion rates will normalize throughout the year. On balance, I think it's fair to say that end market conditions are showing some early signs of improvement, giving us confidence to raise guidance for the year, which Bill will take you through later. Turning now to slide 8. We estimate that the U.S. dealer wholesale market continues to remain below normalized volumes, but showed a nice sequential improvement in the seasonally strong first quarter. We remain focused on executing against our key growth initiatives and gaining market share. Given our 8% year-over-year unit growth and an estimated market contraction of 11%, this implies that ACV grew market share by approximately 19% in Q1.

I would like to wrap up the growth section with highlights on our value-added services. On slide 9, I'm pleased to share that ACV Transportation delivered another impressive quarter and continues to scale ahead of schedule. Our strong carrier network and fast cycle times resulted in attach rates once again exceeding 50%. In fact, we achieved record cycle times again this quarter, benefiting both sellers and buyers on our marketplace. Over 80% of our transports were automatically dispatched in Q1, which is a great example of how our technology investments are driving growth and operating efficiencies. These efficiencies resulted in revenue margins in the mid-teens, which is impressive given that ACV Transport was breakeven a year ago. As a reminder, our current 2026 financial targets assumes transport revenue margins of 15%. We managed to achieve this target three years ahead of plan.

Turning to slide 10. Our ACV Capital team also delivered great Q1 results. Capital attach rates exceeded 10% for the first time, driving over 85% loan volume growth, combined with our approved expansion, resulted in over 100% revenue growth. We have continued to ramp our investments to drive dealer engagement and scale to ensure that ACV Capital is an important growth and profit driver going forward. Turning to the second element of our strategy to drive long-term shareholder value, innovation. On slide 12, I'd like to highlight a few of our growth-oriented product innovations that help contribute to our strong Q1 results. Two areas of focus were dealer acquisition and conversion rates. On the dealer acquisition front, solutions like Private Marketplaces and consumer sourcing tools like Drivably, were key to attracting new dealers to ACV's marketplace.

This was especially true with large dealer groups, which continue to be an attractive source of new dealer partners. We expanded several capabilities to enhance conversion rates, including new auction formats and pricing intelligence. As you know, ACV's traditional format is a 20-minute live auction, which has experienced broad market adoption. Based on dealer feedback, we began testing new formats, and the results were very encouraging, especially on higher-end vehicles. In just a few short quarters, we now have about half of our auctions running for 2 hours, and our strong Q1 conversion rates demonstrate this is working. We will continue to invest in testing, enabling us to continuously optimize auction formats for different types of vehicles. Additional innovation enabling our growth is our pricing engine, powered by machine learning, leveraging both our industry-leading vehicle condition data and a growing curated automotive data set.

This innovation is leading to better guidance for our dealer partners. Over the past year, we've expanded the price point coverage and its use cases, creating a broader range of guidance for our dealer partners. The ACV pricing engine now powers several ACV products, including ACV Auctions Market Report, consumer tools such as Drivably, and elements of MAX Digital. On slide 13 are examples of tech investments that extend into our operations, delivering customer success while reducing costs. In Q1, our cost of revenue declined year-over-year despite delivering 16% revenue growth. As I mentioned earlier, ACV Transport was a key contributor to these results. We also benefited from lower arbitration frequency, which reflects ACV's investment in technology and inspector training. Several innovations that are improving inspection accuracy and efficiency are Apex, CoPilot, and ArbGuard.

Our next-gen collection device, Apex, delivers significantly higher transparency into vehicle operating conditions while also increasing the inspection productivity of our VCI teammates. More recent innovations like CoPilot and ArbGuard leverage machine learning, predictive analytics, and sensor data to inform our VCIs on vehicle-specific issues before and after conducting an inspection. Driving inspector accuracy and efficiency. To wrap up on innovation, I think you'll agree that our team is delivering industry-leading technology to the market and our own operations. We have an exciting roadmap of innovation to drive both growth and scale, and we look forward to providing more detail at our Analyst Day in June. With that, let me hand over to Bill to take you through our financial results and how we're driving growth at scale.

Bill Zerella
CFO, ACV Auctions

Thanks, George. Thank you everyone for joining us today. We are very pleased with our Q1 financial performance. We delivered record revenue above our guidance range with upside to Adjusted EBITDA. We also demonstrated the strength of our business model with meaningful revenue margin and Adjusted EBITDA margin expansions verus Q1 2022. Turning to slide 15, I'll begin with a review of our first quarter results. Revenue of $120 million was above the high end of our guidance range and grew 16% year-over-year compared to the strong results in Q1 2022. Adjusted EBITDA loss of $6 million also beat our guidance range and EBITDA margin improved approximately 1,200 basis points versus Q1 2022, demonstrating the attractive operating leverage in our model. Next, on slide 16, I will cover additional revenue details.

Total revenue of $120 million represented a 32% CAGR since Q1 2021. Auction and assurance revenue, which was 57% of total revenue, increased 17% year-over-year versus strong results in Q1 2022. This revenue performance reflects 8% year-over-year unit growth and record auction and assurance ARPU of $454 benefiting from our fee increase last October. Marketplace services revenue, which was 36% of total revenue, also increased 17% year-over-year. Results were driven by strong performance in both ACV Transportation and ACV Capital. Our SaaS and data services products comprised 7% of total revenue and grew 2% year-over-year. As I mentioned last quarter, we are taking a more measured approach to customer acquisition while we make significant improvements to the MAX Digital platform, positioning ourselves for re-acceleration of growth entering 2024.

Turning now to slide 17, I will review costs in the quarter. Q1 cost of revenue as a percentage of revenue decreased approximately 900 basis points year-over-year. The improvement was driven by both strong auction and assurance results and by ACV Transportation. As George mentioned, we achieved our 2026 transport revenue margin target in Q1, three years ahead of schedule. Non-GAAP operating expense, including cost of revenue, increased 9% year-over-year in Q1 versus 42% year-over-year growth in Q1 2022. This reflects the significant investments we made in prior years to support market expansion and technology initiatives and reflects our continued focus on expense discipline as we optimize and scale our business. Moving to slide 18, let me frame our investment strategy and path to profitability.

Our focus on spending discipline and operating efficiency is expected to result in a material decrease in OpEx growth in 2023. As you've seen reflected in our Q1 results, we have accomplished this while preserving our go-to-market and technology investments to ensure ACV is in a strong position as market conditions improve. Next, I will highlight our strong capital structure on slide 19. We ended Q1 with $526 million in cash equivalents and marketable securities and $96 million of long-term debt to finance the growth of ACV Capital. Note that our Q1 cash balance includes $188 million of float in our auction business. As we discussed previously, the amount of float on our balance sheet can fluctuate meaningfully based on business trends in the final 2 weeks of each quarter and has a corresponding impact on operating cash flow.

In Q1, cash flow from operations was $43 million, driven by the sequential increase in float and was a significant improvement from the $31 million loss in Q1 '22. We'll turn to guidance on slide 20. For the second quarter of 2023, we are expecting revenue in the range of $117 million-120 million. Net Adjusted EBITDA is expected to be a loss in the range of $8 million-10 million. For the full year of 2023, we are raising our expected revenue to a range of $468 million-478 million, representing growth of 11%-13% year-over-year.

Adjusted EBITDA is expected to be a loss in the range of $27 million-32 million, an improvement of nearly 50% versus 2022. We remain committed to achieving Adjusted EBITDA breakeven exiting this year. As it relates to our guidance, we are assuming that new vehicle supply remains constrained in the near term that improves as production and inventory continue to recover throughout the year. We're also assuming that conversion rates normalize throughout the year as wholesale price appreciation moderate. Let me wrap up on slide 21 by reviewing our 2026 financial targets. We are very pleased with our execution in a challenging macro environment. We remain confident in our ability to achieve $1.3 billion of revenue and $325 million of Adjusted EBITDA in 2026 with 25% Adjusted EBITDA margin.

Our confidence is reinforced by a number of factors, including strong dealer penetration and increased wallet share, resulting in sustained market share gains. Opportunities to expand our TAM into adjacent markets, including commercial wholesale. Our broad technology platform enabling durable long-term growth and operating efficiency. Consistent improvement in revenue margins, and a commitment to balancing growth and investment as our business scales. We look forward to providing you with the details on our long-term targets at our upcoming Analyst Day on June first. With that, let me turn it back to George.

George Chamoun
CEO, ACV Auctions

Thanks, Bill. Before we take your questions, let me summarize. We are very pleased with our strong execution in the first quarter. We are especially proud of our ACV teammates that delivered these results. We continue to gain market share by attracting new dealers to our marketplace and by gaining wallet share, which positions ACV for attractive growth as market conditions improve. We are executing on our territory penetration plan and gaining traction with an expanding suite of offerings. We are delivering an exciting product roadmap to further differentiate ACV and expand our addressable market. We are on track to achieve our near term Adjusted EBITDA targets and over the medium term, generate over $1 billion in revenue with attractive margins that we believe will drive significant shareholder value. We are committed to achieving these results while building a world-class team to deliver on our goals.

With that, I'll turn the call over to the operator to begin the Q&A.

Operator

Thank you. As a reminder, to ask a question, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Our first question comes from Daniel Imbro with Stephens. You may proceed.

Daniel Imbro
Managing Director, Equity Research Analyst, Stephens Inc.

Yep. Hey, good evening, guys, and congrats on the quarter.

George Chamoun
CEO, ACV Auctions

Hello, Daniel.

Daniel Imbro
Managing Director, Equity Research Analyst, Stephens Inc.

George, first question.

George Chamoun
CEO, ACV Auctions

Hey, Daniel.

Daniel Imbro
Managing Director, Equity Research Analyst, Stephens Inc.

I want to start on the volume growth. You know, up 8, market was down double digits. When we look at that outperformance, is that growth coming more from new dealerships added, or are you making progress on that vehicles per rooftop metric you've talked about? What are you learning about the cost of growth in terms of incremental investment needed relative to your expectations as you scale?

George Chamoun
CEO, ACV Auctions

Yeah, sounds good, Daniel. I'll answer the first two, and now Bill Zerella kind of answer the 3rd. When you look at our growth, obviously to the overall market that contracted once again, you know, the market contracted 11% in the wholesale side of things. We grew, you know, 8%. It was both a combination of new customer acquisition. We saw new listers have another impressive quarter for us of new listers. We're also doing a great job within the wallet share itself, meaning more listings from existing dealers. I would say, instead of thinking one or the other, it was really both. We had great success in the quarter. I think moving forward, you know, between now and 2026, I think it'll be that same drum beat.

It'll be just additional listers and additional wallet share. Obviously, between now and then, the market itself starting to come back, meaning the size of the wholesale market. I would say, you know, at a really high level, it was both customer acquisition and expanding wallet share. Bill, if you want to jump on the second part of the question.

Bill Zerella
CFO, ACV Auctions

Hey, Daniel. I would say that, you know, the way to think about this is kind of there's two pieces on the go-to-market side. In terms of our field sales organization, we're essentially fully staffed across the country. We can continue to generate more volume there with the existing staff.

Really the only incremental cost is us adding inspectors, as we continue to add the number of listings on, add listings on the marketplace. That's the only variable cost. Otherwise, essentially, we're already incurring the cost structure to support our future growth for the rest of the year.

Daniel Imbro
Managing Director, Equity Research Analyst, Stephens Inc.

Yep, that's great. It's a good update. Thank you. I wanted to actually ask a follow-up on the cost takeout side. I think about transportation initiatives and profitability is a good example of some of those tech savings you guys have generated. Can you maybe quantify where some of those efficiencies or cost savings have been so far? Talk about maybe where the cost savings are relative to the 2026 timeline you guys laid out last year. Thanks.

George Chamoun
CEO, ACV Auctions

I'll start, Bill, then you can go ahead and chime in. You know, if I just started to enumerate, just, you know, the, the big ones. Our investments that we, in our transportation technology and platform, if we look at areas like pricing and intelligence, it allowed us to price our lanes more effectively. Instead of just having to take historical data for pricing, we now have more and more real-time intelligence. That's really important because while a dealer is bidding, they want to know the cost of transportation while they're bidding. Two is scale as it relates to transport as an example. As you have more scale, you're able to get better pricing from your carrier. Those two things are examples within the area of transport.

When you look at areas like utilization of inspectors and our team becoming more efficient, investments in areas like auction format, getting a higher conversion rate, it allows for us to have better utilization of our resources because, you know, increased conversion rate. I would also say, generally, one way to better have conversion is having better price guidance. When you think about, for example, where technology helps you convert better is you're walking in, and If you know the car is at its best day worth $20,000, and that's on its best day, and the dealer is asking for $24,000, we know we're gonna be wasting our time. We now have a pricing engine that can help inform our dealers what these assets are worth. There's many more.

Those are like the ones on top of my tongue here that are areas where we're becoming more efficient. It's also in areas of better title management. We haven't had to really scale up in areas of titles and other parts of our org because that team has become much more efficient, having tools, leveraging AI, where we can now, You know, scan these titles, make a bunch of decisions just by scanning them and, so it's many areas of business, Daniel, but those will be the ones sort of top of mind.

Bill Zerella
CFO, ACV Auctions

I would just add a couple of other points, Daniel. First on transport, 80% of our dispatches this past quarter were automated, no human intervention. That's just another example. You know, we've talked about that in the past in terms of how we're using technology to basically become more efficient. The other big driver during the quarter actually were, we were much more effective during the quarter in terms of our arbitration costs. The frequency, you know, was better managed by our team, and it was material benefit to our overall margins for the quarter. You know, as we've talked about in the past, there's an ebb and flow to arbitration.

Directionally, you know, we're gonna be talking about this more on June first at our Analyst Day in terms of driving towards our target model. Directionally, over time, we believe we'll be able to more effectively manage our OpEx, and that'll be accretive to margins.

Daniel Imbro
Managing Director, Equity Research Analyst, Stephens Inc.

Great. Appreciate all the color this evening, and best of luck going forward.

George Chamoun
CEO, ACV Auctions

Thank you.

Bill Zerella
CFO, ACV Auctions

Thanks.

Operator

Thank you. Our next question comes from John Colantuoni with Jefferies. You may proceed.

John Colantuoni
VP and Equity Research Analyst, Jefferies

Hey, John. Great. Hey, thanks for taking my questions. Wanted to start with conversion rate. You know, in your prepared remarks, you talked about your expectation is for conversion rate to moderate throughout the year as wholesale depreciation begins to moderate. You know, when I look at overall conversion rates, looks like they were elevated in January and February and sort of trended back towards 2019 levels in March and April. I'm curious, are you saying your expectation is for conversion rates to remain consistent with 2019 levels for the remainder of the year? Just some clarity on that.

Second question is, based on your revenue guidance, looks like growth is expected to moderate to low single digits in the second quarter before accelerating to around 10% in the second half. Can you give us, can you sort of help us with the growth cadence of prices and units in the auction segment, along with other revenue sources like capital and transportation? Thanks.

George Chamoun
CEO, ACV Auctions

Certainly, John. I'll start, and Bill will go ahead and fill in. We're conversion rates were strong, and obviously there's also a seasonality part of the auction industry, meaning Q1 is typically your strongest quarter when you look at conversion rates. When you think about our return to normalization over the next few years, at least from a forecasting perspective, we'd like to forecast that, you know, conversion rates start out higher in Q1 and moderate down. We'll see how these world events see if that actually is true or not. I think that's a prudent thing to assume, and as we start to return to normal.

Obviously there's a lot of factors on whether or not we'll see it go all the way back down to the, you know, like a historical average or not, we shall see. That's at least being prudent what we're expecting. That's at least, you know, what we would expect in the non-COVID years. The second question was about Q2. You know, we're the quarter, you know, it started off in a positive way. I really wouldn't read into this too much either way.

It's more of, there's so many moving parts right now in the industry, right, across the, you know, volume, new car, new car volume being higher, used car volume, you know, looking at Q1 used car sales, retail sales were about 3% lower sort of year-over-year, obviously up quarter-over-quarter. If you look at all the moving parts, we're just trying to be prudent on not knowing how all the moving parts are all gonna come together. Bill, pick up.

Bill Zerella
CFO, ACV Auctions

Yeah, I would just add to that, John, that again, as George said, Q1 is, you know, typically the strongest quarter of the year. You know, Q2 is also a pretty strong quarter. The backdrop here though is that what we've talked about is we're assuming in the second half of the year, you know, supply continues to improve and our market and our TAM, you know, continues to recover. That's, that's kind of the backdrop for our guidance at this point, that we're, you know, basically assuming Q2 is a good quarter, but it's gonna be subject to, you know, supply chain issues and how quickly those resolve over time, because that will affect the supply into the wholesale marketplace.

You know, on balance for the year, you know, again, we're raising our overall guidance and growth targets. At this point we're still early of course in the year. Right now that's kind of the way we think about it. Hopefully that helps you understand the backdrop that we're using in terms of our assumptions for growth.

John Colantuoni
VP and Equity Research Analyst, Jefferies

Thanks. Appreciate the details.

George Chamoun
CEO, ACV Auctions

Okay.

Bill Zerella
CFO, ACV Auctions

Thanks, John.

Operator

Thank you. Our next question comes from Rajat Gupta with J.P. Morgan. You may proceed.

Bill Zerella
CFO, ACV Auctions

Hey, Rajat.

Rajat Gupta
Executive Director, JPMorgan

Yeah, Hey, good evening, good afternoon. Thanks for taking the questions. Yeah, just to follow up on like the previous question, maybe more from an EBITDA perspective.

You know, if I compare the prior implied guidance for the second to the fourth quarter, you know, it would have equated to somewhere close to like a $20 million EBITDA loss at the midpoint. The guidance today, you know, if I include 2Q guidance and the rest of the year implies like a $24 million EBITDA loss at the midpoint. Obviously like smaller numbers in context of the bigger picture, but curious what the driver there, you know, anything in the end market that has changed versus what you were thinking prior for the remainder of the year. I know you gave some color earlier. Or maybe like there's just more cushion you're adding in terms of more spending on some initiatives in the back half. I have a follow-up. Thanks.

George Chamoun
CEO, ACV Auctions

Yeah. Hey, Rajat, it's Bill. You know, basically what we're passing through the full year is we're increasing our full year revenue guidance by $8 million and we're increasing our EBITDA guidance by $3 million, right? You know, we are being a little cautious since it's so early in the year. You know, obviously we're still going to be pretty focused in terms of managing our expenses and operating efficiencies. We feel comfortable with this guidance at this point, and we'll see how the year kind of continues to unfold.

Rajat Gupta
Executive Director, JPMorgan

Got it. Got it. There's nothing that's changed in terms of like, you know, how you thought about the industry in general for the full year versus like three months ago?

George Chamoun
CEO, ACV Auctions

No, not at all. I mean, we're giving ourselves a little bit of room, you know, to potentially make some other investments if we think there's a good ROI. You know, and again, as you would expect, there's still a lot of puts and takes this early in the year. We're giving ourselves a little bit of room at this point. You know, directionally we're passing the majority of the beat for Q1 through to the full year.

Rajat Gupta
Executive Director, JPMorgan

Got it. Got it. Then just on the non-GAAP OpEx guidance. You know, previously your guidance was for it to grow at half the rate of revenue for the full year. Is that still the case, you know, with the new revenue guidance above?

George Chamoun
CEO, ACV Auctions

Yes. Yes, it is.

Rajat Gupta
Executive Director, JPMorgan

Got it. All right, I'll jump back...

George Chamoun
CEO, ACV Auctions

That... Hey, Raj, just clarification. Don't forget that excludes DNA.

Rajat Gupta
Executive Director, JPMorgan

Yep. Yep. Yeah. The, excluding cost of revenue and DNA, right?

George Chamoun
CEO, ACV Auctions

Correct.

Rajat Gupta
Executive Director, JPMorgan

Good. All right. Thank you.

George Chamoun
CEO, ACV Auctions

Okay. Thank you.

Operator

Thank you. Our next question comes from Chris Pierce with Needham & Company. You may proceed.

Chris Pierce
Senior Research Analyst, Needham & Company

Thanks. Two, how you doing? On the first one, I think I just want to make sure I heard you right. Longer auction times are helping with higher priced vehicles. I'd like to get a sense of, you know, what the opportunity is in the higher priced vehicles, where, you know, how you guys see that opportunity and why that would be the case, just out of curiosity.

George Chamoun
CEO, ACV Auctions

Hey, Chris. We're winning market share for higher priced vehicles in several ways. One category would be dealers that use us for Private Marketplace. They first try to sell their vehicle to stores within their own group. If it doesn't, if it's not successful, then they launch in our open marketplace. That'd be an example of why we're winning more share in that category. Also our consumer sourcing tools. When a dealer is sourcing a car from a consumer and it's not the right fit for them, those are the examples of areas where we're starting to, you know, win, and it helps in our, just basically our mix of units on an ACV.

Over the last, like 2-ish years, we've continued to increase the mix of higher priced vehicles. To, to really the core of your question, there's different types of buyers for that segment. You, you've got some independent dealers who buy those vehicles, then you also have franchise dealers buying those vehicles. We, we now have a significant percentage of our vehicles being purchased by franchise dealers in addition to independents. That 2-hour format versus the 20-minute format allowed for more participants in the higher ASP sectors. Where the lower priced cars, let's say a car that was, you know, between, you know, $3,000 and, you know, $15,000, the, the larger time really didn't make a material difference. It might have helped on the fringes, but not material. The higher priced vehicles, that additional time has made a difference.

Look at it as, you know, we're still testing. I mean, we tried a 24-hour auction model. We tried a four-hour auction. For right now, there's a sweet spot around the two hours. Maybe the two hours goes down to one hour as an example. Don't look at these as like, yeah, a perfect science. We are testing a lot. You'll see us keep tweaking. I can imagine, you know, a future where there'll be a one-minute auction, there'll be a 20-minute auction, and there'll be a one-hour auction, and a two-hour type auction. I don't know if you'll ever need more time than that or not. You'll, you'll basically have Go ahead.

Chris Pierce
Senior Research Analyst, Needham & Company

I was gonna say, is there a way to frame where you think your market share is, say, at an industry average priced vehicle versus where it is at these higher priced vehicle levels?

George Chamoun
CEO, ACV Auctions

Not today. I don't think we have. If I had it, I would share it. I don't think we have enough data to suggest what our market share is at 1 ASP versus another just yet.

Chris Pierce
Senior Research Analyst, Needham & Company

Okay. Just lastly, been hearing about, you know, banks pulling back on floor plans. I'm just curious what that does for the ACV Capital opportunity, if this is the right time to, you know, go harder in floor plan given macroeconomic conditions? What makes a dealer that's not taking the floor plan product right now a good candidate for the floor plan product?

George Chamoun
CEO, ACV Auctions

Hey, it's Bill. You know, what you're seeing is some of these regional banks have pulled back, you know, on the floor plan market. They're mostly smaller players, and they primarily service franchise dealerships. You know, frankly, for our business, our prime competition is AFC and NextGear. Those are the two, you know, biggest players in our space. You know, look, this past quarter, we grew our revenue again north of 100%. You know, we're continuing to invest and grow that business as aggressively as we can. That said, we are being much more sensitive to risk, obviously, with the macroeconomic conditions. Even with that, for example, this past quarter, you know, we cut our bad debt expense in half quarter-on-quarter.

I think our team is doing a great job in terms of continuing to manage strong growth, while also managing our risk. We're, we're pretty happy, and we're gonna continue with that path, you know, through the rest of the year.

Bob Labick
President and Senior Equity Analyst, CJS Securities

Okay. Thank you.

George Chamoun
CEO, ACV Auctions

Thanks, Chris.

Operator

Thank you. Our next question comes from Bob Labick with CJS Securities. You may proceed.

George Chamoun
CEO, ACV Auctions

Hey, Bob.

Bob Labick
President and Senior Equity Analyst, CJS Securities

Thanks. hi. Congratulations on a great quarter. Really, really good stuff. I wanted to, you know, talk a little bit about the auction formats as we've been discussing a little here. You had a really nice sequential pickup in GMV per unit. It was roughly, like, double the Manheim, you know, sequential change in pricing, I think, if I did the math very quickly. Is that a result of better mix, changes in auction formats? What would you attribute the sequential, you know, pickup in GMV per unit to beyond just used car values as a starting point? I have a follow-up also on auction formats.

George Chamoun
CEO, ACV Auctions

Yeah, sure. Thanks, Bob. Not to repeat myself, but one is our ability to secure these units. You know, like in any segment, the more you can secure from a sourcing, you know, in a way more supply, the more attention you get from demand. One is we're starting to secure some of the sourcing. I mentioned some of the tools like Private Marketplace and other products helping us secure, actually get these assets. Number two is related to demand side. Now that several of the large dealer groups use ACV internally for Private Marketplace to bid on vehicles, it actually brings demand.

Those tools not only help on supply, but when you go to a product like ACV Private Marketplace to buy cars within a group, they're now there to buy cars in the open marketplace. That's an example where that one product helps us get supply, helps that. If you look at areas, of just generally what I would say themes in the industry is dealers are gonna pay more attention to aged vehicles. Whether they're using Private Marketplace or not, you're gonna see dealers pay attention to, do I have the right inventory on my lot? Generally, there's still not enough supply, I would say. We're still down about...

Last quarter, overall supply in dealers' lots was still 20-25% lower than 2019 levels, so we're still missing supply in dealers' lots. Having said that, you may have many dealers will start to age out on any 1 given vehicle, whether it's a certain ASV class or certain types of vehicles. Several reasons, Bob, not 1, that dealers need help in this category. Our product mix has helped us get buyers and sellers. We're starting to really become more well-known in the category. I could double down a little bit on inspections as well. When you think about the value of an inspection like ours, you know, when you're buying an expensive car, you know, I would say our inspection, you know, being known as the best condition report in the industry is very helpful.

Probably more to come between now and Analyst Day. We'll probably go a little bit deeper in some of the things we're doing, but hopefully those are some good things to say. You said you had a follow-up question.

Bob Labick
President and Senior Equity Analyst, CJS Securities

Oh, yeah. No, that was great. Yes, for my follow-up, it's really, you talked about, you know, new auction formats from 2022, and you said you can envision 1 or 10 or whatever. What about bid-ask marketplaces, and how do you think about that? Because, you know, a couple of your competitors, you know, have, you know, multi-day or, you know, just bid-ask period out there. How do you know, think about that relative to the timed auctions? Does one play better to, you know, higher level units, higher cost units, GMV or... And lower? Or just give us a sense there. Might you ever, you know, experiment or dabble in just a, you know, bid-ask for three days or something?

George Chamoun
CEO, ACV Auctions

Yeah. I don't know the exact number of Private Marketplaces we have today. We have, let's say, at least 15 Private Marketplaces today. Each one of those are configured differently. One of them might be three days, one might be two days, Bob. It's really fascinating. We're probably supporting 15 different formats in the Private Marketplace. You get to learn from that, and you get to learn, okay, what's working well. We also have other elements like, we've got a run list capability that helps the dealer-

Bill Zerella
CFO, ACV Auctions

Is, you know, promote their vehicles before they go live. I look at it more like wherever the industry wants to go, we're gonna be able to support it. The, the idea of having the most flexible and robust technology platform is really the key. You know, not to get too techy here, we can actually change our formats without even doing a code change in our Private Marketplace. Meaning we can change it from 1 day, 2 days, 3 days. Like, we're that crazy about building the right tech. I look at wherever the market's going, we're ready. Now, what we did find was we saw no benefit over 2 hours, which was interesting. You know, if you were to make a bet on 2 hours versus 12 versus 24, you mentioned three days, we saw no benefit.

We saw some benefit going from 1 hour to 2 hours, but I would say less material. Yeah, going from 20 minutes to more was helpful, but I think if I was a gambler right now, I wouldn't bet on 2 or 3 days. I don't think you need that much time, so I think it's probably somewhere between 20 minutes, 1 hour is all you really need. For some vehicles, two minutes is fine.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

That's super. I appreciate all the detail. Thanks.

Bill Zerella
CFO, ACV Auctions

Thank you.

Operator

Thank you. Our next question comes from Eric Sheridan with Goldman Sachs. You may proceed.

Eric Sheridan
Managing Director, Goldman Sachs

Thanks so much for taking the.

Operator

Eric?

Eric Sheridan
Managing Director, Goldman Sachs

Hey, everyone. Thanks for taking the questions. Maybe two on the cost and margin side of the equation. You know, in terms of your broader goal of getting to where you wanna get on EBITDA breakeven towards the end of this year, can you help us better understand what flex there is or how to think about torque in the business model for different outcomes on the top line versus base case, versus how that might shift in a broader economic environment, and how to continue to maybe achieve that goal within different bands of outcomes on the top line?

The second part of the question, not to front run Analyst Day, obviously you've got this longer term profitability target out there, when we think about the incremental margin you'll be exiting the year about, can you help maybe investors get a better sense of how to think about the exit rate of incremental margin this year against your broader long-term goals on EBITDA? Thanks so much.

Bill Zerella
CFO, ACV Auctions

Hey, Eric. It's Bill. Yeah, first I would start by saying, I think our Q1 performance kind of reflects, you know, our ability to manage our cost structure and, you know, really improve our revenue margins over time. In fact, you know, this is only the second time that we've reached 50% revenue margins, with the previous time being, you know, before the company was public, and when COVID hit and a significant amount of costs were taken out of the business. That was kind of a normal run rate environment, if you will.

But frankly, I think, you know, the team here has just done a phenomenal job, both in driving our revenue margin profile, and managing OpEx, but not really just managing OpEx in terms of reducing costs, but, really optimizing the way we run the business, right? You know, when we've talked in the past about, you know, a lot of the initiatives that we've undertaken, you know, for example, you know, opening up shop in a low-cost geography in India, and to ramp those resources much more, you know, allows us to add capacity much more cost effectively. We've talked about kind of optimizing and lowering our arbitration costs.

We've talked about how our go-to-market engine right now is basically fully staffed, so we'll be able to, you know, generate incremental revenue and margin without any change in that cost structure whatsoever. A lot of the rest of our costs are kind of more, more fixed in nature, if you will. Even those costs are subject to really discretion, you know, in terms of whether or not we meter them up, meter them down, or maintain kind of neutrality. I would say we still feel really good about kind of pushing more levers as we go through the year.

You know, we'll talk a little more obviously about how we hit our long-term targets on June 1st in terms of how we see kind of more leverage just continuing to accrue over time as we scale and grow the top line. I think other examples, obviously, what you've seen, you know, we've hit our transport, you know, margin target, you know, literally 3 years ahead of schedule in Q1. You know, what I guess we're trying to show investors is that we have strong command over our business in terms of our model, how we think about optimizing operations over time. You know, literally every quarter it seems that we're kind of layering, you know, another area of improvement that we're achieving our targets well in advance of what we committed to investors.

We feel really good. Again, I expect to go through this in a lot more detail at the Analyst Day. Hopefully that gives you a little bit of color and helps you kind of think about, you know, how we will kind of hit those targets exiting this year, especially.

Eric Sheridan
Managing Director, Goldman Sachs

Great. I really appreciate it, Bill, and I look forward to June first. Thanks.

Bill Zerella
CFO, ACV Auctions

Okay. Thank you.

Operator

Thank you. Our next question comes from Ron Josey with Citi. You may proceed.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Great. Thanks for taking the question, guys.

Bill Zerella
CFO, ACV Auctions

Hey, Ron.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Hey, guys. I wanted to ask a little bit more, George, you mentioned earlier on the call just new listers, new dealers, new listers joining the platform, an impressive quarter, I think, for you all. And you talked about sort of, you know, what's driving overall volume outperformance. But for these new listers, can you just help us understand, These new listers joining the platform, is that just broader market improving, just driving a tailwind to dealers coming onto the site? Or is this the team is now fully staffed, the sales approach has improved? And I know the answer is probably a little bit of both, but I'm trying to understand specifically like what's driving new listers onto the marketplace. Is it just broader greater adoption of these share gains that we talked about? That's point number one.

Bill, I know you just commented to Eric's question on where gross profits could go from here, particularly in the marketplace and services business. When we look at that 55% or so gross profit margin within the core marketplace services business, we talked about transport achieving mid-teens, ACV Capital getting to a 10% attach rate. Where do you

think these margins can go? Or is this a wait for the analyst day because we're already achieving what we talked about? Thanks, guys.

George Chamoun
CEO, ACV Auctions

Sounds good. Always good questions, Ron Josey. On the dealer acquisition, what you've seen us do to help you all think about dealer acquisition and wallet share. In the past, we used a cohort method. In June, not to like spoil some of my content, Tim Fox's gonna kick me in a second, but, in June, we're gonna talk about market share, Ron Josey, and that'll be helpful for you all. It'll be another way for us to think about our dealer acquisition and at a high level, think about it how there's some regions where we have, you know, lower single-digit market share of number of dealers, using the platform. Then some dealers, we have significant double-digit dealers. This is simply a matter of how long we're in these regions.

You know, the ACV story here, I would say, has been consistent. Those of you who have been following us, whether for months or for years, this isn't like we woke up this quarter and we're winning wallet share or new listers. It's just a machine here. Every quarter, we're bringing on new listers. Every quarter, we're out there winning more wallet share. That's really what we're representing today. It was another great quarter of bringing on new dealers. We do have a broader array of tools and value-added services to win over a dealer today than maybe a handful of years ago. I would say it's been consistent. You know, we consistently are driving dealers to both sell and buy on the platform. I think that's for today.

I think I will leave it there. Maybe, Bill, we go to the second question.

Bill Zerella
CFO, ACV Auctions

Yeah. Ron, I will tell you that, you know, what we will discuss June 1st is actually hitting the same target revenue margins of 60%, by 2026 that we discussed last year, except the path to get there is gonna be a bit different. You know, a few things have changed since last year, and we've talked about some of those things, but, I think you'll find, you know, pretty intriguing in terms of some of the new dynamics that, you know, we see that'll allow us to hit that same target just in a little bit of a different way.

Ron Josey
Managing Director and Senior Internet Analyst, Citi

Okay. We'll see you all in June. Thank you.

Bill Zerella
CFO, ACV Auctions

Thanks, Ron.

Operator

Thank you. Our next question comes from Michael Graham with Canaccord. You may proceed.

Michael Graham
Senior Managing Director and the Head of Digital Media and Internet Research, Canaccord Genuity

I will not ask a question about June 1st. I wanted to ask about 2 things. One is just on the territory expansion cadence that you expect here. You know, what should we be looking at in terms of, you know, territory expansion? You mentioned in the prepared remarks, I think Bill did, about adjacent businesses being a potential contributor to those 2026 growth targets. You mentioned specifically commercial wholesale. I just wondered if you might expand on that a little bit here as a preview.

George Chamoun
CEO, ACV Auctions

Sure. You said you weren't gonna ask any questions that were gonna go over in June. I'll go, Michael. I think that's the fun. That's the fun of all of it. Yeah, we're really in a great spot as it relates to the sales team we have out there. When you look at it from an expense profile, we're already spending the money on all the territory managers we need out there in the field to hit the majority of our 2026 objectives. They look at this as these are my teammates who are out there going out and building the relationships with dealers on the field. In addition to those territory managers, we also have 21 regional sales directors that manage that team.

We're set there. We have several vice presidents that then are managing that team. We have a major accounts team that they're already, you know, all these teammates are already on staff here, ready to keep growing our relationships. We have another team of inside sales that's a pretty good sized team already today, that we could be doing a lot more units than we have today with the current inside sales team. We've invested, Michael. We weren't shy about building a world-class team, to go after, you know, this really large TAM. Yeah, there'll be a few more folks, but I would say not material. I'm adding a handful of few more folks as it relates to, I would generally call field.

I would say, you know, we will talk a little bit more about us going after the commercial segment in the June meeting. We, you might hear about a little bit more hiring in that specific area. You might hear about some new leaders in that area. Yes. That's an area where we're focused a little bit more on. I don't wanna spoil our great content, but we do have intentions of between now and 2026, growing the amount of business we're getting in the commercial category.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

All right. Thanks so much, guys.

George Chamoun
CEO, ACV Auctions

Yeah, thank you.

Bill Zerella
CFO, ACV Auctions

Thank you.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Thanks.

Operator

Thank you. Our next question comes from Nick Jones with JMP Securities. You may proceed.

Nick Jones
Executive Director and Senior Equity Research Analyst, JMP Securities

Great.

George Chamoun
CEO, ACV Auctions

Hey, Nick.

Nick Jones
Executive Director and Senior Equity Research Analyst, JMP Securities

Thanks for taking the questions. Hey, how's it going, George, Bill? I don't know if it was in the release. If I kinda back into auction marketplace, revenue per unit, looks like it stepped up mid-single digits sequentially. I guess kinda question one, anything to call out there? Question two, just any update on how you're thinking about pricing on the platform? Thanks.

Bill Zerella
CFO, ACV Auctions

Yeah. Hey, Nick. Yeah, our auction and assurance ARPU, you know, basically went up about, you know, a little more than $10 quarter-on-quarter, and was up, you know, about $35 or so year-on-year. You know, a lot of that benefit is associated with the fee increase that we did in Q4. You know, plus we had pretty good mix on the marketplace as well. You know, GMV per unit went up quarter-on-quarter, slightly down year-on-year. You know, again, that was offset by the fee increase. You know, we're in a pretty good place in terms of our fee structure, and it's, you know, helped us drive, you know, really strong margins as well.

That combined with, you know, with the arbitration frequency that I had mentioned and how well the team's been managing that.

George Chamoun
CEO, ACV Auctions

I think one of the themes Bill said earlier, he said more to come and how we get to the 2026 numbers. Not to spoil our content, but I would say you're seeing us confident in the higher ARPU range, right? That would be one of the areas as an example of how we get there being different. you know, not to mention specific, you know, like other people in the marketplace. We look at someone like Copart's revenue per unit, we're still a lot lower than them. Having said that, I feel comfortable at our revenue per unit, like this area we've been in. I think between now and 2026, ARPU is an area that could grow, and that's just one theme.

It might be, you know, we'll see in any one back-to-back quarters, we'll see as sometimes GMV is going down and we'll increase price again each year. You know, when you look at it but broadly year-over-year, we're pretty confident in our, in our ARPU.

Nick Jones
Executive Director and Senior Equity Research Analyst, JMP Securities

Great. Thanks, George. Thanks, Bill.

George Chamoun
CEO, ACV Auctions

Thank you.

Bill Zerella
CFO, ACV Auctions

Thank you.

Operator

Thank you. Our next question comes from Nat Schindler with Bank of America. You may proceed.

George Chamoun
CEO, ACV Auctions

Hey, Nat.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Hey, guys. Hey, thanks. Partially related to the last question. If I look, GMV was flat year-over-year, and if you look at the Manheim Index, it's averaging about down 7.5%. On pricing, from an average of the previous year, so that with the 8% rise in units makes perfect sense, right? Dead flat. Revenue was up by 17% in the marketplace side. Obviously, there were price increases. You talked about that in dollar terms, $35 on a year-over-year basis. Could you help me do that in percentages and kinda bridge that number so that I can understand how much of you are you getting more because of just price increasing and how much are you getting because the 8% unit volume increase on year-over-year?

Bill Zerella
CFO, ACV Auctions

Yeah. Hey, Nat. It's actually 8% unit growth and roughly 8%, ARPU growth. It's split literally 50/50 between the two.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

I mean, so pricing is pretty... your price on a unit basis is about half you're getting from the cost of the vehicle and half you're getting from the fact that you're just moving the vehicle, this unit?

Bill Zerella
CFO, ACV Auctions

No, no. You're asking a question, I think, about, you know, revenue.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Yeah, I know. If.

Bill Zerella
CFO, ACV Auctions

Yeah.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

... the 8% unit growth is contributing 8% to the revenue growth, even though the GMV-

Bill Zerella
CFO, ACV Auctions

Correct

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

... is flat. The GMV is flat.

Bill Zerella
CFO, ACV Auctions

Our GMV year-over-year is actually down.

George Chamoun
CEO, ACV Auctions

GMV per unit.

Bill Zerella
CFO, ACV Auctions

GMV per unit. Okay. It's flat in terms of dollars.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

GMV per unit, yeah.

Bill Zerella
CFO, ACV Auctions

Yes. GMV per unit's down. It's flat in terms of dollars because, you know, basically our ARPU increase, right? I'm sorry. Our unit increase offset the reduction in GMV dollars in total. The two offset each other.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

You-

Bill Zerella
CFO, ACV Auctions

In other words-

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

You're saying it's a bridge?

Bill Zerella
CFO, ACV Auctions

In other words.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

to total 17%.

Bill Zerella
CFO, ACV Auctions

Yeah. Now let me restate it so it's clear. Okay? We grew our units 8%. Okay? GMV was flat, okay, you know, because we basically offset what was an 8% decline roughly in GMV per unit with more units. We sold more.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Yeah

Bill Zerella
CFO, ACV Auctions

more units, right? offset the dollar

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Yeah

Bill Zerella
CFO, ACV Auctions

... decline. That's why the dollars were flat year- on- year. Does that make sense?

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Yeah. No. This is not what I was trying to get at is the 17% increase in marketplace revenue, with GMV being flat, but units up 8%. What I'm trying to get at is how much of revenue growth is GMV related and how much of revenue growth is unit related? Very specifically, because obviously you raised price. Price would be part of the 17% growth, and the other part would be some fixed component of the GM, of the unit growth.

George Chamoun
CEO, ACV Auctions

Yeah.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

It's non-GMV related. Is it just half and half?

George Chamoun
CEO, ACV Auctions

In talking about revenue, okay? First, it was driven by the unit growth, right, of 8%, those units actually carried a higher ARPU, which was also roughly up about 8% year-over-year, right? We sold 8% more units at roughly an 8% higher price per unit.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

a revenue per unit even though price was-

George Chamoun
CEO, ACV Auctions

Revenue per unit. Yes.

Bill Zerella
CFO, ACV Auctions

With that average also being at a lower. Yeah.

George Chamoun
CEO, ACV Auctions

Yeah.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Yeah. What I'm trying to get at is, as the year-over-year, You write the... If you look last quarter, it was about an 8% hit on the Manheim Price Index for pricing versus this Q1 2022 versus 2023 versus 2022. This quarter, say like April, it looks like 5%. ARPU grow. As GMV grows because of sale price of the car, how much does that translate to ARPU?

George Chamoun
CEO, ACV Auctions

Yeah. I think your question. Here's two things, and I think we'll prepare for you an answer. I think at a high level, the idea that, you know, per unit, it was about $35, is what we said in the past. I think from a percentage, the buy fee has about, Mike, a 4% difference is what we're saying? 4% differential on-

Bill Zerella
CFO, ACV Auctions

It's about half of four of the eight.

George Chamoun
CEO, ACV Auctions

Four of the eight.

Bill Zerella
CFO, ACV Auctions

Yeah. I think maybe where you're struggling, Nat, is understanding that our ARPU is only impacted partially in terms of GMV, in that GMV only affects our buy fees, right? Because our sell fees are fixed. Our buy fees are the only variable portion of ARPU.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Yeah.

Bill Zerella
CFO, ACV Auctions

Right? But that's one part of it. The other part of it is mix on the marketplace, right? Our mix is going to impact what our ARPU is in terms of higher priced vehicles versus lower priced vehicles. But the other variable, again, is regardless what the GMV is, the only variable part of our equation are buy fees. You get a muted impact either up or down in terms of the ARPU impact in any given quarter. We can spend more time offline with you, Nat, on this, you know, and walk you through some actual numbers and maybe that'll help.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

like everybody else? Sorry, I'm taking June first. I didn't mean to.

Bill Zerella
CFO, ACV Auctions

All good. No, all good.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Okay.

Bill Zerella
CFO, ACV Auctions

All good. Thank you.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

All right. Thanks, Nat.

Bill Zerella
CFO, ACV Auctions

Thanks.

Nat Schindler
Managing Director and Senior Equity Analyst, Bank of America

Okay.

Operator

Thank you. This concludes the Q&A session. I'd now like to turn the call back over to Tim Fox for any closing remarks.

Bill Zerella
CFO, ACV Auctions

Great. Thank you. I guess I don't need to remind everybody that we have an Analyst Day on June. You can find registration details on our in today's press release and on our website. We look forward to seeing those of you who are joining us then. Thanks again for your interest in ACV and have a great evening.

Operator

Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.

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