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Earnings Call: Q1 2022

May 4, 2022

Operator

Good day, everyone, and welcome to today's Marriott International's first quarter 2022 earnings. At this time, all participants are in a listen-only mode. Later, you will have the opportunity to ask questions during the question and answer session. You may register to ask a question at any time by pressing star one on your touch tone phone. You may withdraw yourself from the queue by pressing the pound key. Please note that this call may be recorded, and I will be standing by if you need any assistance. It is now my pleasure to turn the conference over to Leeny Oberg, Chief Financial Officer and Executive Vice President of Business Operations.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you, operator. Before we begin, I wanted to take a moment to remember Laura Paugh, a trusted and valued friend and colleague to many of us on this call. As most of you know, Laura tragically passed away after a car accident a few weeks ago. Laura was smart, helpful, witty, and unfailingly honest to all who knew her. We'll miss her incredible spirit and are committed to honor her legacy at Marriott. Laura's family was her greatest achievement, and we're holding them in our thoughts and prayers. Now I'll turn the call over to Jackie.

Jackie Burka McConagha
SVP of Investor Relations, Marriott International

Thank you, Leeny. Good morning, everyone, and welcome to Marriott's first quarter 2022 earnings call. On the call with me today are Tony Capuano, our Chief Executive Officer, Leeny Oberg, our Chief Financial Officer and Executive Vice President, Business Operations, and Betsy Dahm, our Vice President of Investor Relations. I will remind everyone that many of our comments today are not historical facts and are considered forward-looking statements under federal securities laws. These statements are subject to numerous risks and uncertainties as described in our SEC filings, which could cause future results to differ materially from those expressed in or implied by our comments. Statements in our comments in the press release we issued earlier today are effective only today and will not be updated as actual events unfold.

Please also note that unless otherwise stated, our RevPAR occupancy and average daily rate comments reflect system-wide constant currency results for comparable hotels and include hotels temporarily closed due to COVID-19. RevPAR occupancy and ADR comparisons between 2022 and 2019 reflect properties that are defined as comparable as of March 31, 2022, even if they were not open and operating for the full year 2019, or they did not meet all the other criteria for comparable in 2019. Additionally, unless otherwise stated, all comparisons to pre-pandemic or 2019 are comparing the same time period in each year. You can find our earnings release and reconciliations of all non-GAAP financial measures referred to in our remarks today on our investor relations website. Now I will turn the call over to Tony.

Tony Capuano
President and CEO, Marriott International

Thanks, Jackie, and thank you all for joining us this morning. Global demand rebounded strongly and swiftly during the first quarter after a brief Omicron-related slowdown early in the year. In March, worldwide RevPAR was just 9% below 2019. Occupancy rose to 64%, with ADR an impressive 5% above March 2019. COVID-19 is still impacting our business to varying degrees around the world. As global vaccination rates increase, case counts decline, and new COVID variants are tending to be less severe, many countries have started to cautiously adopt a live with COVID policy, leading to a rise in demand for all types of travel. Leisure demand, which had already fully recovered during 2021, has further strengthened this year, with first quarter global leisure transient room nights more than 10% above 2019.

Recovery of business transient and group demand is still lagging leisure, but as greater numbers of employees return to the office, demand has been rapidly improving. Additionally, day of the week trends continue to show that trips that blend leisure and business are on the rise. In March, in the U.S. and Canada, while Monday through Wednesday occupancy was down in the mid-teens, occupancy during the shoulder days, Thursday and Sunday, was down in the single digits, and occupancy on Fridays and Saturdays was nearly in line with March 2019. While still below pre-pandemic room nights, cross-border travel demand is growing slowly as more countries around the world reopen their borders and lift travel restrictions.

Cross-border guests accounted for 14% of global room nights in the first quarter, a gain of around 100 basis points compared to a quarter ago, but well below the 2019 share of 19%. In the U.S. and Canada, March RevPAR was within 4% of 2019. Occupancy topped 68% during the month, and ADR accelerated to 6% over pre-pandemic levels. While the extent of RevPAR recovery still varies widely from city to city, overall, progress during the quarter was widespread. Across all chain scales as well as market types, that is primary, secondary, and tertiary markets, RevPAR recovery saw meaningful improvement in March versus the fourth quarter. Luxury was the standout in the quarter, with ADR a remarkable 27% above pre-pandemic rates. Group demand in the U.S. and Canada accelerated sharply during the first quarter.

In March, group RevPAR was 16% below 2019, compared to down more than 30% in the fourth quarter of last year. Growth in new bookings has contributed to a meaningful improvement in group pace for the remainder of the year. As of March 31st, group revenue pace for the remainder of 2022 was down in the high single digit range compared to 2019. We also expect additional short-term bookings to further boost group revenues. April was the eighth month in a row where in the year, for the year group bookings exceeded 2019 levels. Importantly, our sales teams remain focused on driving ADR, which has continued to rise for new bookings.

ADR for managed hotel bookings made in January was 3% above 2019 levels, while ADR for bookings made in March had risen to 12% above pre-pandemic levels. Business transient demand in the U.S. also gained momentum during the quarter. Recovery in March improved notably compared to the fourth quarter, with business transient room nights down 10%-15%. Special corporate accounts, which tend to be larger companies, have recovered more slowly than smaller sized businesses, which have now fully recovered. Special corporate new bookings strengthened in March and further advanced in April. Internationally, all regions except for Greater China experienced additional RevPAR recovery in March compared to the fourth quarter recovery. In the Middle East and Africa, where borders have been open since late last year, first quarter performance was stellar, with RevPAR surpassing 2019 for the second quarter in a row.

This was led by strength in the UAE from the World Expo in Dubai that ran from October of 2021 through March of this year. At the other end of the spectrum, in Greater China, where restrictions have been the most severe, RevPAR dropped significantly with the lockdown of several major cities, including Shanghai, late in the quarter. We are keeping a close eye on trends in Europe, but outside of Russia, the war in Ukraine has not yet impacted demand. Cancellations have been minimal, and as all countries in the region have removed or reduced travel restrictions, bookings across the rest of Europe have accelerated for spring and the summer high season. In Russia, we've closed our corporate offices and paused all future hotel development and new hotel openings. There are currently 23 properties open in the country, though occupancies are modest.

We continue to evaluate our operations in Russia, which represented well under 1% of our global fees in 2019. We are watching the horrific humanitarian crisis in Ukraine and neighboring countries with deep concern, and we're doing what we can to help those impacted in the region. I'm very proud of our teams that have been mobilizing to help those in need in numerous ways, including working with relief partners and housing refugees at Marriott properties in neighboring countries. The power of Marriott Bonvoy was again evident in the quarter as we remain focused on strengthening our loyalty platform for our 164 million members. Of course, member engagement has risen as travel demand comes back, but there has also been a significant increase in members earning and using points outside of our hotels.

Our Bonvoy members are interacting with us more through everyday spending, thanks to our collaborations with companies like Uber. We have also seen incredible global interest in and engagement with our Bonvoy co-brand cards, with new card acquisitions and card spend both up meaningfully year over year. The first quarter also marked our best quarter ever for direct digital bookings, which helped drive owner and franchisee profitability. Digital bookings were up 14% compared to the first quarter of 2019, partially driven by meaningfully higher downloads of our redesigned Bonvoy app, which were 70% above pre-pandemic levels. Turning to development, the number of deals presented at our monthly development committee meetings has continued to increase. We signed 124 deals globally through March of this year, a new first quarter record.

Conversion activity remains a bright spot given the breadth of our roster of conversion-friendly brands across chain scales and the meaningful top and bottom- line benefits associated with being part of our system. Conversions accounted for 22% of room additions in the quarter. Despite construction timelines having lengthened a bit so far this year due to supply chain disruptions and labor shortages, we expect openings to ramp up each quarter in 2022. Average construction timelines are currently just over two years for limited- service properties and remain longer for full- service properties. Looking ahead, we still expect full year gross rooms growth to approach 5% and deletions of 1%-1.5%, leading to anticipated net rooms growth of 3.5%-4%.

While signing activity has been picking up nicely, 2022 gross room additions are expected to be impacted by the diminished construction starts the industry has experienced throughout the pandemic, particularly here in the U.S. With financing starting to ease a bit, the industry has seen a notable ramp up in new construction starts in the first quarter, but they are still well below 2019 levels. However, we remain confident that over the next several years, we will return to our pre-pandemic mid-single-digit net rooms growth rate given the improving global environment, the attractiveness of our brands, our strong development activity, our momentum around conversions, and the largest pipeline in the industry.

In closing, I feel extremely optimistic about our future. With our unparalleled portfolio of 30 global brands and over 8,000 properties worldwide, our invaluable Marriott Bonvoy loyalty program, our numerous growth opportunities, and the best associates in the business, I believe Marriott is uniquely positioned to benefit from the continued recovery ahead. I will now turn the call over to Leeny to discuss our financial results in more detail.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you, Tony. Our first quarter results came in ahead of our expectations, with global RevPAR down 19% compared to 2019. Gross fee revenues totaled $815 million in the quarter, almost doubling from a year ago, driven overwhelmingly by higher RevPAR. Our non-RevPAR related franchise fees once again showed meaningful growth, totaling $170 million in the first quarter, up 21% year-over-year, primarily due to significantly higher year-over-year credit card fees. Incentive management fees, or IMFs, are rebounding nicely and reached $102 million in the quarter. They comprise 13% of total gross fees, an acceleration from 7% in the year ago quarter, driven in part by strong performance at our U.S. and Canada hotels. Over 55% of our IMFs were earned at our industry-leading luxury properties.

IMFs from our comp luxury hotels were 10% above the first quarter of 2019, while IMFs from our comp luxury resorts were up more than 60% over the same time frame. Roughly 60% of IMFs were earned at our international properties during the quarter. Our owned and leased portfolio again generated positive profits totaling $44 million in the quarter due to international government subsidies and improved results at hotels in the U.S., the Caribbean, and Latin America and Europe. G&A and other expense totaled $208 million in the first quarter due to timing and lower travel costs as a result of the Omicron variant. Adjusted EBITDA totaled $759 million, down only 8% compared to the first quarter of 2019.

We remain focused on working closely with our owners and franchisees to deliver superior customer service while also containing operating costs. Our U.S. managed hotels profit margins were nearly back to 2019 levels in the first quarter, despite RevPAR down 16% compared to 2019. While industry staffing challenges persist, primarily in certain U.S. markets, we've made great progress since last summer in successfully hiring for open positions. As always, we're keeping a close eye on wage and benefit inflation, but we're optimistic that our cost reduction efforts could mitigate inflation in future years. As we look ahead to the rest of 2022, we're very pleased with the positive momentum and demand we're seeing across customer segments in the vast majority of markets around the world.

With the recent widespread easing of travel restrictions in many regions, employees returning to the office in greater numbers, increasingly positive travel sentiment, and our team's focus on ADR, we're even more optimistic than we were a quarter ago that we'll see meaningful additional global RevPAR recovery this year, assuming no major change in the global economic environment or the behavior of the virus. There's still too much volatility given uncertainty around travel restrictions in countries like China and a high reliance on cross-border guests across our international markets to give global RevPAR or specific earnings guidance. We do have more visibility in our largest market, the U.S. and Canada, which is almost entirely dependent on domestic travelers. In the U.S. and Canada, occupancy and ADR continued to improve in April, and we estimate that RevPAR fully recovered to 2019 levels for the month.

We're extremely pleased to reach this milestone roughly two years after the pandemic began. While demand still varies considerably across hotel types and markets, given current booking and ADR trends, we expect RevPAR in the US and Canada to be roughly flat to 2019 in the remaining quarters of 2022. Internationally, we expect continued RevPAR recovery across markets that have not yet fully recovered, though the levels of progress will vary widely across regions. To further help with your modeling, let me share some additional color. At current RevPAR levels, we still expect the sensitivity of a 1% change in full year 2022 RevPAR versus full year 2021 could be around $25 million-$30 million of fees. As we've seen, the relationship is not linear given the variability of IMFs and the inclusion of non-RevPAR related franchise fees.

For the full year, interest expense net is still anticipated to be roughly $350 million, and our core tax rate is now expected to be around 24%. G&A and other expenses are still anticipated to be $860 million-$880 million, well below 2019. We still anticipate full-year investment spending of $600 million-$700 million, which includes roughly $250 million for maintenance, capital, and our new headquarters. We could now see loyalty be a slight use of cash for the full year before factoring in the reduced payments received from the credit card companies. With the meaningful pickup in demand, we've seen an increase in redemption activity and expect this trend to persist. We've made meaningful progress in driving cash flow, managing expenses, and improving our credit profile.

Given this progress, as well as the strength of our business and our confidence in our outlook improving further, we're very pleased to be resuming capital returns to shareholders sooner than we had anticipated. With leverage close to our target ratio of between 3x and 3.5x adjusted net debt to adjusted EBITDAR, we're resuming our dividend at $0.30 a share in the second quarter, the first dividend in two years. We remain committed to our investment grade rating, investing in growth that increases shareholder value, and then returning excess capital to shareholders through a combination of a modest cash dividend and share repurchases. Assuming the global demand environment continues to improve and that we are within our target leverage ratio range, we expect to resume share repurchases this year.

Our business model has demonstrated terrific resilience, and I wanna thank our teams all over the world for helping us navigate the challenges over the past two years. It's thrilling to see so many hotels full of guests again, and we're very optimistic about the future of travel and the future of Marriott International. Tony and I are now happy to take your questions. Operator?

Operator

Thank you. At this time, if you would like to ask a question, please press star one on your touch tone phone. You may remove yourself from the queue at any time by pressing the pound key. Once again, that is star one to ask a question. We will pause for a moment to allow questions to queue. Thank you. Our first question will come from Stephen Grambling with Goldman Sachs.

Stephen Grambling
VP, Goldman Sachs

Hey, good morning. Just wanna extend my condolences to everyone on the line as well as echo your thoughts, Leeny, on Laura.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you, Stephen.

Stephen Grambling
VP, Goldman Sachs

Absolutely. To start things off, I guess, you know, on the development environment, particularly in China amidst lockdowns, you know, how might we be thinking through any impact there, as you think about net unit growth or net room growth? How might conversions or other properties not explicitly in the pipeline impact additions for the year?

Tony Capuano
President and CEO, Marriott International

Great question. I'll answer it a few ways. As you know, many of the development projects that we entertain in Greater China come to us when they are well under construction. One of the metrics we use to evaluate growth pace is intake of MOUs or LOIs. We've seen pretty steady pace of MOU intake even during the impact of the Zero-COVID policy across China. We have seen some construction interruption as we've seen here in the U.S. But for the first time, we're starting to see some real traction on the conversion side, which has not historically been a particularly active source of rooms growth across Greater China.

Stephen Grambling
VP, Goldman Sachs

That's helpful. Then maybe one follow-up on just the guidance and some of the comments that you made, Leeny. What are the guardrails that we should be thinking about as it relates to credit card fees and the trajectory there, as well as any concrete impacts to working capital given the confluence of you know, earning and burning points versus the point pull forward? Thank you.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Sure. I think generally, as we've talked about the credit cards, it's been a tremendously resilient and steady force in our fees over the past few years. As you probably heard us say, we actually saw credit card fees in Q1 2022 up 26%, compared to 2019. They really and obviously up a whole lot over last year as well. It's a combination of two things, Stephen. One is that we continue to see overall credit card spend increase, and then our new card acquisition growth has also been impressive. I think as you continue to see that moving forward, that's a strength. The other thing is, obviously, we are a card that tends to be loved by people who love to travel.

There again, as you see people returning to travel, I think that's also a great incentive with all the Bonvoy points that they earn. I think you'll continue to see that be a strong force in the growth in our fees this year. As you think about the cash flow, there are two points that I'd make on working capital. One is that generally speaking, as you remember, we are a negative working capital business overall. As the company recovery continues, I think that trend will continue to show itself from the standpoint that our fees get paid so quickly, while it's not always the case that our payables have to be paid quite as quickly. That will continue to help us on the working capital side.

As you pointed out, on loyalty, we have moved from where we thought it was a slight source of cash to a slight use of cash as a result of higher redemption. You know, I think you should expect as the year moves on, that will continue, but that is our current forecast for the year that ties into these RevPAR numbers that we've talked about in the US.

Stephen Grambling
VP, Goldman Sachs

Got it. Thanks so much.

Operator

Thank you. Our next question will come from Shaun Kelley with Bank of America.

Shaun Kelley
Managing Director and Senior Research Analyst, Bank of America

Hi, good morning, everyone. I'd also like to extend my thoughts and prayers for Laura.

Tony Capuano
President and CEO, Marriott International

Thank you, Shaun.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you.

Shaun Kelley
Managing Director and Senior Research Analyst, Bank of America

So Tony or Leeny, just as we look at the outlook provided and appreciate, you know, we're still. There's still enough volatility out there that you didn't wanna, you know, extend yourselves too far yet. But if we think about some of your comments around the U.S., could you maybe just help us think through your puts and takes around sort of that outlook for, you know, flat relative to 2019 levels for the remainder of the year. You know, why not or what would be holding you back from maybe seeing a bit more improvement as the year goes on and we see, you know, group and business travel fill in?

Is there some give back over the summer as it might relate to luxury and mix, or is there just some conservatism in that outlook?

Tony Capuano
President and CEO, Marriott International

Yeah. I think there's a bit of conservatism in that outlook, but that conservatism is driven by what we've seen in terms of the booking windows. We have much less visibility into Q3 and Q4 because the booking windows have been shortening generally. The trend towards shorter group bookings is even more acute. We've shared with you the continued strength in leisure. We've talked to you a bit about the fact that we saw really strong group numbers at the end of the first quarter. We're feeling good about the last three quarters, but again, we're dealing with quite short booking windows, and the same is true with business transient.

I think it's that murkiness of visibility in the back half of the year, that's causing us not to be more bullish in terms of forecasting.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Yeah. Shaun, just to add one point to that. Q2, obviously, you know, there's a meaningful improvement in RevPAR, obviously, to get to this roughly flat kind of guidance that we've given. To Tony's point, it's really when you start looking further out that while we have seen tremendous in the quarter for the quarter, in the year for the year group bookings, we're really giving you what we see today. From that standpoint, the variability that we've seen, we would agree that hopefully that's adds some positivity as we move through the year, but we're really talking about what we see today.

Tony Capuano
President and CEO, Marriott International

Maybe just to illustrate that even a little further, Shaun. We look at the group activity in the U.S. and Canada in April. April is the eighth straight month, where year-over-year bookings were ahead of where we were in 2019. Great news for our business, but creates a bit more challenges into looking into Q3 and Q4.

Shaun Kelley
Managing Director and Senior Research Analyst, Bank of America

Understood. As just my follow-up, could you just give a little bit more color on the large corporate activity? You did give some in the prepared remarks, and I think you said it improved in April as well. You know, I think that's an important driver, particularly from Marriott, particularly some of the larger format and urban hotels. Maybe talk about how much you think that could reach by the back half or the end of the year. You know, just kind of give us a sense of magnitude of improvement in that channel would be super helpful. Thank you.

Tony Capuano
President and CEO, Marriott International

Of course. In the US and Canada, business transient room nights were down, as we said in the prepared remarks, between 10% and 15% in March. That's obviously a very meaningful improvement over what we saw in the fourth quarter, where business transient room nights were down about 30%. As you might expect, the volume coming out of small and medium sized companies has effectively fully recovered, while the demand from larger companies still has a bit of a hill to climb to get back to where we were pre-pandemic. But we continue to see that improvement just more slowly than what we've seen from the small and medium sized companies.

Shaun Kelley
Managing Director and Senior Research Analyst, Bank of America

Thank you very much.

Tony Capuano
President and CEO, Marriott International

Of course.

Operator

Thank you. Our next question will come from Joe Greff with J.P. Morgan.

Joe Greff
Managing Director, JPMorgan

Good morning, guys. I too would like to extend my condolences. Laura was a very special person. She'll be missed.

Tony Capuano
President and CEO, Marriott International

Thank you.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Morning, Joe.

Joe Greff
Managing Director, JPMorgan

Tony, how much or if any of new development signings is related to developers, maybe this is not the right word to describe it, but pulling forward projects in front of and anticipating higher development and financing costs for new projects?

Tony Capuano
President and CEO, Marriott International

Not sure I understand exactly your question, but let me give it a shot. As we've talked about in the past, our developer and owner and franchisee community, they tend to be long-term investors in the sector. They don't, as a general rule, try to time construction starts or opening in a given month or a given quarter based on what they're seeing. I do think, as we talked about last quarter, the availability of debt financing has likely been the single biggest impediment to an acceleration of new construction, particularly in the US and Canada. As that flow of debt capital starts to free up a little bit, that's why I think we're seeing a parallel increase in construction starts.

It could actually be some pent-up demand, because they're starting to believe, based on the statistics, that the recovery really has momentum, and it's inspiring a bit more confidence in that development community to start putting shovels in the ground.

Joe Greff
Managing Director, JPMorgan

Great. That's a helpful way of answering that question. Then, Leeny, I mean, I know you're not gonna talk about the non-RevPAR fees within that franchising and other fee line. When you look at the composition of that line, I mean, it's 34% of the. This quarter's franchise and other fees relates to the non-RevPAR fees, a similar percentage in the fourth quarter. When you think about it, when you're coming out of this year, going into next year, how do you look at that percentage? Or how do you kind of look at the trajectory of credit card fees and the non-franchise fees there?

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Yeah, you know, obviously it's too soon to be talking about how we're really looking at credit card spend for 2023. I think one thing to remember is that the residential is lumpy. Just as a reminder, last year, for example, we had $67 million in fees in 2021 for residential, and the year before that, it was well under half of that. Just remember that that's a terrifically strong business for us, and we love what we see in terms of signings and performance. It is based on the pace of those sales of those residences. It does vary up and down.

On the credit card part, which is, as you know, well over half of the total number of, for example, 170 in the first quarter. I think steady as she goes. I'm not willing to give a particular growth percentage, but I think it is really both a combination of strength of the consumer. We're assuming that there's not a big change in the macroeconomic picture. Then number two is the connection to Bonvoy and to our overall system. I think that has definitely been part of what you're seeing in the growth. Just to remind you where we were pre-COVID is that the credit card growth was in the high single digits pre-COVID.

Now, obviously, we've seen better numbers than that as we're coming out of it.

Joe Greff
Managing Director, JPMorgan

Thank you both.

Tony Capuano
President and CEO, Marriott International

Thanks, Joe.

Operator

Thank you. Our next question will come from Patrick Scholes with Truist Securities.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Morning.

Patrick Scholes
Managing Director of Lodging and Leisure Equity Research, Truist Securities

Hi. Good morning. You know, I'm also very sorry to hear about Laura. You know, very tragic, and certainly she will be very much missed.

Tony Capuano
President and CEO, Marriott International

Thank you.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you.

Patrick Scholes
Managing Director of Lodging and Leisure Equity Research, Truist Securities

I have two questions. The first one is, when you talk about your forecast for development growth, 3.5%-4%, can you tell us what those percentages are, by global region, you know, specifically China, Europe, et cetera, North America?

Tony Capuano
President and CEO, Marriott International

Yeah. I'll have Jackie and Betsy give you the specific statistics. What I can tell you is, several quarters ago, the composition of the pipeline pivoted towards a higher percentage of international. You know, we're in the low 60% of the total pipeline is outside the US. In terms of the relative pace of growth, international versus domestic, we see international growing roughly twice as rapidly as our domestic rooms growth.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

The other thing, just, when you look at the pipeline, which is one of the kind of interesting ways to look at it, Asia Pacific is basically roughly double the existing penetration of 17% split fairly evenly between China and APAC. And then I would say for CALA and Europe, the pipeline is fairly similar relative to current proportions of the existing portfolio. Though I will remind you, we had a very large conversion deal in CALA last year where they, you know, the conversions entered the pipeline quickly and then actually opened, so it can vary. The other kind of disproportionate pipeline area is Middle East Africa, where it's currently about 4% of our rooms, but it's about 9% of our pipeline.

Obviously in the U.S., as we've talked about before, it's a bit lower relative to our existing makeup because of the strength in international.

Tony Capuano
President and CEO, Marriott International

That's a great point on Middle East, Leeny. In fact, if you look back pre-pandemic, Middle East rooms grew at about 6.5%. Last year, they grew closer to 8%, and this year, they could grow in the mid-teens.

Patrick Scholes
Managing Director of Lodging and Leisure Equity Research, Truist Securities

Okay. Very good color. Thank you. My follow-up question, you had talked earlier in the prepared remarks, I believe, about upticks in loyalty redemption in Q1 in perhaps April. You know, how should we think about, you know, what, you know, quantify it as a sort of a percentage of fees? You know, what is loyalty redemption as a percentage of fees?

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

The best way to think about it, I think, is in terms of nights. Redemption nights are in the ballpark of 5%-6% of our total overall nights. Just when you think about that. Now, that obviously can be someone going to see somebody where it's at a hotel that is not very full, and so then the redemption rate that is paid to that hotel is actually lower than RevPAR, or it can be at a high redemption hotel where it is obviously more like typical average daily rate. I think overall, the best way to think about it is roughly 5% of total rooms.

Patrick Scholes
Managing Director of Lodging and Leisure Equity Research, Truist Securities

Okay. I appreciate the detail. Thank you.

Tony Capuano
President and CEO, Marriott International

Thank you.

Operator

Thank you. Our next question will come from Smedes Rose with Citi.

Smedes Rose
Director and Analyst of Real Estate and Lodging Team, Citi

Hi. Thanks. Like everyone else in the call, I just wanted to say how sorry I was to hear about Laura. Feel lucky to have goten to know her.

Tony Capuano
President and CEO, Marriott International

Thank you.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you, Smedes.

Smedes Rose
Director and Analyst of Real Estate and Lodging Team, Citi

You know, I really wanted to just ask you a little bit more about what you're seeing and hearing from owners around wage pressure, and kind of where that stands if people are seeing any sort of letup in that. Just, Tony, in general, I mean, as I'm sure you know, the risk or the fears around recession have been heightened significantly as the Fed goes through this tightening phase. I'm just wondering if you have any kind of feedback from the corporates or whomever that you're speaking with around heightened concerns on that front.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

I'll start on the wage pressures, and then we'll kind of tag team as we go through this, Smedes. You know, there's no doubt if you remember in the U.S., for us, the average hourly salary from January 2021 to December 2021 was about a 10% increase. I mean, there's no doubt that in certain markets and certain hotels, places to get the hiring done really did require some meaningful work. What we are finding now that as frankly the world returns to a bit more normal pace of everything from availability of childcare to the government subsidies winding down to frankly people feeling more comfortable about being in the workplace, that we have had an easier time getting positions filled.

We're basically back to a position of being relatively consistent with pre-pandemic levels of open positions. I'm really talking about the U.S. here. Now I think certainly as you've described, we do expect to continue to have strong pressures on the wage and benefit front. We've worked incredibly hard on scheduling and productivity measures to make sure that we're managing the hotels the best way we can with also providing great service to the guests. Right now, we've been thrilled to see that even with RevPAR in our managed hotels, that RevPAR is meaningfully down compared to 2019, that our managed margins are similar. We do expect to continue to see gains in occupancy as we move forward, which will be helpful.

We will keep some of this productivity gains, maybe 200 basis points-ish around the world to help us offset inflation. We're really glad that we reprice our rooms every night in terms of ADR because there's no doubt that that's been a big help in managing these margins. On the recession front, I guess I would point out two things. Number one, you know, even though we saw a pretty tough GDP number come out recently, I think the factors behind it really point to actually a pretty strong economy. You've got really strong job additions in the U.S. You've got generally two jobs available for every person that's looking for a job. You've seen greater participation rates in chunks of the population.

You've also seen that consumer spending continues to be really strong. While the export markets for us were tough, I think in many respects because of COVID-19 in other parts of the world, I think there's good reason to think that the U.S. economy will continue to march along. Now, as we see what the Fed could do, that obviously could have a slowing impact, but we think there is still pent-up demand, and we believe that we'll continue to see strong demand for our hotels.

Tony Capuano
President and CEO, Marriott International

I think the second part of your question was really around big multinationals and attitudinally how they're thinking about travel going forward. I'll speak both anecdotally and then statistically. Whether it's meeting with big multinationals here domestically, I was in Europe last week and met with about 30 travel managers for multinationals across Europe. There's a bit of a tug-of-war right now, I think, between managing travel costs and being mindful of carbon footprint, and that's being pulled by the absolute desire to collaborate with colleagues, meet with customers, immerse new employees into corporate cultures. The statistics, particularly that improvement to down 10%-15% in business transient, would suggest that appetite for the benefits of in-person interaction are starting to win that tug-of-war a bit.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Just one other data point that I think you'd find interesting is that, in Q1, the average group size for all new group bookings, is actually up relative to Q1 2019. One of the main factors is the length of stay. The length of stay is up 26% compared to 2019. To Tony's point, I think, there is a strong compelling view that people being together to collaborate and to kind of have these meetings and be traveling, seeing your customers, is still an important component of their business.

Smedes Rose
Director and Analyst of Real Estate and Lodging Team, Citi

Very good. Thank you. Appreciate it.

Tony Capuano
President and CEO, Marriott International

Of course.

Operator

Thank you. Our next question will come from Richard Clarke with Bernstein.

Richard Clarke
Managing Director, Global Hotels, OTAs and Catering Analyst, Bernstein

Good morning. I would like to share my condolences to yourselves and also to Laura's family as well as for the events. Very sad to hear about that. In terms of first question, just want to ask the sort of U.S., North America guidance question a slightly different way. Is there anything particular in April that pushed April performance sort of disproportionately higher, like the timing of Easter or, you know, Passover or anything that pushed that higher? How would you think about the rest of the shape of Q2, where you say you've got a reasonable amount of visibility coming out of April?

Tony Capuano
President and CEO, Marriott International

Yeah, nothing particularly particular in terms of the calendar. Not yet. We didn't see any particular impact from the timing of Easter. I think our view is generally it's just continued pace of demand recovery acceleration.

Richard Clarke
Managing Director, Global Hotels, OTAs and Catering Analyst, Bernstein

Okay. That's helpful. I just noticed in the release you mentioned the $33 million of government support that you received in the quarter. Just any color on where that support is still being received? Can we expect more of that to come through the rest of the year?

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you very much. No, I think this is kind of the tail end of some of the government subsidies. These were specifically in Europe. Similar to some other places that we've seen during COVID, it required immense amounts of data submissions and applications put in that then needed some time to be processed by the various governments. These are all related to 2020 and 2021 sorts of expenses on the parts of the the hotels, because much of this relates to our owned lease portfolio of support of the associates there that then the government supported. You may remember that we had about $18 million of these subsidies in 2021. Then we have $33 million that we've talked about here today, and I would not expect additional subsidies going forward.

Richard Clarke
Managing Director, Global Hotels, OTAs and Catering Analyst, Bernstein

Okay. Thank you very much.

Operator

Thank you. Our next question will come from David Katz with Jefferies.

David Katz
Managing Director, Jefferies

Hi. Good morning, everyone.

Tony Capuano
President and CEO, Marriott International

Good morning.

David Katz
Managing Director, Jefferies

I too share my condolences for literally everyone's loss.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you, David.

David Katz
Managing Director, Jefferies

Leeny, I wanted to just start with a capital returns perspective. You know, I think when we sat down to model, you know, for the last quarter, I guess it was early March, you know, you weren't really having us put much in this year, and now we are. How could we sort of think about that, the dividend enrolling for this year and potentially its ability to grow? You know, more importantly, the stock buybacks, you know, what you're kind of looking for, what, you know, data points, et cetera, because we obviously can't wait for you to tell us. We have to sort of assert on our own.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Yeah. No, absolutely. Couple things, as a reminder, this is a fairly similar pattern to how we did it coming out of the Great Recession, which is to give ourselves a time to see how the recovery is moving forward. Assuming that we continue to see the strength that we are seeing and that our bookings are showing, I would expect that we will obviously continue the dividend and in fairly short order, get it back to the kind of payout levels that we had prior to the pandemic. Share repurchase is obviously the much more flexible part of our capital return strategy. There, you know, we've got some gatekeepers.

We really want to absolutely feel comfortable about the positioning in our 3x-3.5x adjusted net debt to adjusted EBITDA range. That's an important part. As I talked about in my comments, we're very close to that, and we will with the kind of cash generation that our business model has, we'll get there very quickly. We do want to be squarely in that range and feel comfortable that with possible volatility, that we're in good shape to stay there. I think you will see, as we've talked about, that assuming things continue as they are, I would expect that you will see both the dividend continue as well as the share repurchase.

The timing of when we may have a dividend increase, David, is really all around the pace of acceleration, whether this pace of acceleration continues, whether it's different. I just think we need a little bit more time to feel comfortable because the one thing you know, once we raise that dividend, we want to make sure that we're comfortable to keep it there. We're very comfortable with the $0.30, and we'll be looking at it literally every single month as we move forward.

David Katz
Managing Director, Jefferies

Understood. I appreciate it. If I can follow up just quickly in another direction. You know, we've clearly seen an acceleration in you know, business travel and group, and one that's expected to keep accelerating. Can you share some data points on you know, what you're seeing in terms of midweek and where it is relative to weekend? I assume that you know, BT and group are more of a midweek question rather than sort of weekend. Some of that would be helpful as well.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Sure, absolutely. Interestingly, Fridays and Saturdays, you know, we definitely were seeing in March that they were right around pre-pandemic levels. The shoulder days of Thursday and Sunday were down a bit, mid-single digit compared to 2019. Monday through Wednesday, they were down more in the mid-teens. That's where you classically can see what Tony talked about earlier is that some of the special corporate negotiated business you would classically think are the Monday through Wednesday nights, they are probably the last to come back in terms of comparison to 2019. But again, improving nicely as we move from January to February to March.

Tony Capuano
President and CEO, Marriott International

I think given that pattern, David, you also see it manifest itself a little bit in terms of rate. ADR on the weekends was about 4% higher than it was on weekdays in the quarter.

David Katz
Managing Director, Jefferies

Perfect. Thanks a lot.

Tony Capuano
President and CEO, Marriott International

Of course.

Operator

Thank you. Our next question will come from Chad Beynon with Macquarie Group.

Chad Beynon
Managing Director, Senior Gaming, Lodging and Theatre Equity Analyst, Macquarie Group

Hi, good morning.

Tony Capuano
President and CEO, Marriott International

Good morning.

Chad Beynon
Managing Director, Senior Gaming, Lodging and Theatre Equity Analyst, Macquarie Group

Thoughts and prayers from myself for Laura's friends and families as well. Wanted to maybe ask kind of a pretty pointed question on IMFs. Leeny, I know you've given us some sensitivity just around the model, but as we think about the recovery for IMFs, particularly domestically, is there a level of growth, of RevPAR growth we need to see versus pre-pandemic levels to get that domestic IMF level kind of back to where it was, kind of factoring in for real expenses that we've seen for the past couple years and any CapEx investments from your partners? Thanks.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Yeah, sure. Two things there, I would say. A couple facts for you just to give you perspective. I think, again, we were really pleased with the IMFs in Q1. They were, again, roughly 40% coming from the U.S. and Canada. Frankly, that's only down, so call that $40 million, that's only down from, you know, the high 50s million in 2019, while RevPAR is obviously still down in the mid-teens for those hotels in the U.S. It's a really impressive performance. In Q1 of 2019, 56% of the U.S. hotels paid an IMF, while in Q1 this year, we're at 12%. To your point, there is a way to go, and it obviously is, they're much stronger in the luxury and resort hotels.

It's a bit of a step function where so many hotels have this jump from an owner's priority in the U.S. to then where they actually earn that. I can't point to one particular kind of demarcation point that'll tell you that we can jump. In the international, it is much more aligned with what happens with base fees, because as you know, there with every dollar of profit, we get a percentage without an owner's priority in many of the hotels. In the U.S., obviously, the big weakness right now is still on the occupancy side, and that will help us particularly in the large cities as we continue to see gains in the premium hotels in the big cities.

There's unfortunately not one particular place that says if we get to ADR of whatever it is or RevPAR, that that's gonna clinch it. Again, one of the points that I made during my comments, we're really pleased to see the margins being similar to 2019 levels. We're hopeful that that will continue for the rest of the year, that we're able to hold on to this kind of margin performance for the full year for these managed full-service hotels in the U.S., and that will obviously get us more IMFs. If you remember, you can only recognize IMFs as you look at your full year forecast. That's one of the other things as we continue to move through the year.

We'll have more visibility about the full year forecast for these hotels, which will also be helpful.

Chad Beynon
Managing Director, Senior Gaming, Lodging and Theatre Equity Analyst, Macquarie Group

Okay, great. Thanks. Just a high level on, you know, the strength of the growing consumer demand in premium and luxury properties in resort areas. In the past couple of years, you've made inroads, I guess, from a same store basis with Elegant, with Homes & Villas. Do you think you kind of have the right offerings, or are there more opportunities for you organically or inorganically to expand in these markets?

Tony Capuano
President and CEO, Marriott International

Yeah. Yes and yes is the short answer. I think, Chad, the even pre-pandemic, whether it be because of what we were hearing from our customers, what we thought would act as an accelerant to the appeal of the Bonvoy platform, we have been very focused on continuing to accelerate the growth of our resort portfolio. Similarly, we saw both from a development perspective and a guest perspective, tremendous appetite for all-inclusive experiences in certain markets and whole home rentals for certain trip types. I think you will continue to see us look at organic growth in all of those areas and as has always been the case, continue to look at portfolio deals like what we did with Sunwing last year in the all-inclusive space.

Chad Beynon
Managing Director, Senior Gaming, Lodging and Theatre Equity Analyst, Macquarie Group

Thanks, Anthony. Appreciate it.

Tony Capuano
President and CEO, Marriott International

My pleasure.

Operator

Thank you. Our next question will come from Robin Farley with UBS.

Robin Farley
Managing Director, Leisure Analyst, UBS

Great. Thank you. Let me add my condolences on the terrible loss of Laura.

Tony Capuano
President and CEO, Marriott International

Thank you, Robin.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you.

Robin Farley
Managing Director, Leisure Analyst, UBS

My two questions. One is I know you gave a great color on group accelerating in the year for the year. I don't know if you said where 2023 is booked relative to pre-pandemic. Just kind of wondering if the kind of further out group demand is coming back, you know, maybe with a little more certainty than the closer in. Then also, Leeny, I just wanted to make sure I understood your comment about how the loyalty program impacting your RevPAR guidance. I just wanted to make sure I understood that. Thanks.

Tony Capuano
President and CEO, Marriott International

Great. I'll take the first one, Robin. As we talked about 2022, we talked about the first quarter being down about 30%. The remaining three quarters being down high single digits, which give us confidence that we'll end up down 15%-ish for 2022, although that could improve meaningfully given the short-term bookings or short-term booking window that we've seen. As we look into 2023, looking at what's on the books today, we're down about 15% relative to 2019. Take my comment about booking window. We think there is massive opportunity to close that gap between now and the beginning of 2023.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Robin, it's worth noting that the rate for 2023 has improved relative to a quarter ago, when we look at the rate on the group pace for 2023. As Tony said, we would continue to expect to see in the year for the year bookings.

Tony Capuano
President and CEO, Marriott International

When we talked to you last quarter, Robin, about group, 2023 ADR was pacing up about 4%. As we sit here today, we're up about 6.5%.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

On your question about loyalty, no meaningful impact. Loyalty redemptions have been about 5% of our room nights, you know, pre-pandemic and are now. You know, they kind of fit in with the overall scheme of how the hotels are doing, depending on what market and what tier they are. No particular impact that's any different from when we normally look at our RevPAR performance.

Robin Farley
Managing Director, Leisure Analyst, UBS

Okay. All right, that's great. Thank you.

Tony Capuano
President and CEO, Marriott International

Thanks, Robin.

Operator

Thank you. Our next question will come from Vince Ciepiel with Cleveland Research.

Vince Ciepiel
Senior Research, Partner, Travel and Luxury Analyst, Cleveland Research

Great. Thanks. Also wanna express my condolences for Laura. Question on-

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

Thank you.

Vince Ciepiel
Senior Research, Partner, Travel and Luxury Analyst, Cleveland Research

profitability. You mentioned managed hotels being back. I know in the past you have discussed finding a balance between owner profitability and guest expectations, and I'm curious how you think you're doing there year to date, specifically around, you know, where you're at with housekeeping and food and beverage, and reintroducing those in a manner that's meeting guest expectations?

Tony Capuano
President and CEO, Marriott International

I'll try to answer that qualitatively, and Leeny may provide a little color in terms of margins. I would say we are making good progress trying to strike that right balance. We will be landing on our housekeeping solution and announcing that, probably towards the end of the second quarter. I think in the markets where demand has recovered most quickly, I think we're doing a particularly strong job of striking that right balance. In some of the urban markets, where demand has been a bit more slow to recover, I think we are on the right path, but we still have some work to do in front of us.

Vince Ciepiel
Senior Research, Partner, Travel and Luxury Analyst, Cleveland Research

Great. Then second, unrelated, came up earlier on the home sharing business. Travel + Leisure in that space just printed 1Q results that were almost double their 2019 levels. Curious how your Homes & Villas by Marriott business has been performing and how you think about the level of investment that you've made in that space and kinda where you go from here.

Tony Capuano
President and CEO, Marriott International

Sure. I think we talked last quarter, the growth of the platform itself in terms of listings has been pretty remarkable. Pre-pandemic, we had 2,000-3,000 listings. We find ourselves today with about 57,000 listings at the end of the first quarter. Still tiny relative to some of the peers in that space. But again, I think distinguished a bit because the composition of our portfolio is 100% multi-bedroom full homes. These are not spare rooms or couches or anything else. These are full multi-bedroom homes. As you would expect with that sort of exponential growth in the sheer volume of listings, we have seen a very meaningful uptick in the revenue coming through that platform.

Leeny Oberg
CFO and EVP of Business Operations, Marriott International

I'll turn to the financial side. It is just a reminder that this is extremely small relative to kind of the overall size of Marriott from a financial standpoint, really across the spectrum of both investment as well as profitability. From that perspective, I would expect to see it the same way moving forward. This has been a really important part of our overall ecosystem. You know, when we think about it, 90% of the bookings in HVMI are from Bonvoy members, and that is just great recognition of the extra strength that it gives our overall system. But from an overall perspective to Marriott, I would not expect for you to see it be a meaningful part of our earnings stream in the near term.

Operator

Thank you. Thank you. It appears we have no further questions at this time. I would like to turn the call back over to Tony Capuano for any additional or closing remarks.

Tony Capuano
President and CEO, Marriott International

Thank you, operator. First, let me thank you all for your heartfelt condolences. I know how special Laura was to you, both as a friend and a colleague. Thank you for those kind words. Thanks for your interest and participation today, and we look forward to seeing you on the road in the coming weeks and months. Have a great day. Thank you.

Operator

Thank you, ladies and gentlemen. This concludes today's event. You may now disconnect.

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