Good day, and welcome to the Aehr Test Systems third quarter fiscal 2020 financial results call. Today's call is being recorded. At this time, I would like to turn the call over to Mr. Jim Byers of MKR Investor Relations. Please go ahead, sir.
Thank you, operator. Good afternoon, and welcome to Aehr Test Systems' fiscal 2020 third quarter financial results conference call. With me on today's call are Aehr Test Systems' President and Chief Executive Officer, Gayn Erickson, and Chief Financial Officer, Ken Spink. Before I turn the call over to Gayn and Ken, I'd like to cover a few quick items.
This afternoon, Aehr Test issued a press release announcing its third quarter fiscal 2020 results. That release is available on the company's website at aehr.com. This call is being broadcast live over the Internet for all interested parties, and the webcast will be archived in the investor relations page of the company's website.
I'd like to remind everyone that on today's call, management will be making forward-looking statements that are based on current information and estimates and are subject to a number of risks and uncertainties that could cause actual results to differ materially from those in the forward-looking statements. Those factors that may cause results to differ materially from those in the forward-looking statements are discussed in the company's most recent periodic and current reports filed with the SEC.
These forward-looking statements, including guidance provided during today's call, are only valid as of this date. Aehr Test Systems undertakes no obligation to update the forward-looking statements. Now with that, I'd like to turn the conference call over to Gayn Erickson, President and CEO.
Thanks, Jim. Good afternoon to those joining us on today's conference call and also listening online. Ken, our CFO, will go over our third quarter financial results later in the call. First, I'll spend a few minutes discussing our business and product highlights, including our continued progress with our wafer level and singulated die test and burn-in solutions.
Then we'll open up the lines for your questions. Before I discuss our performance and financial results for the third quarter, I'd like to say a few words about the impact of the coronavirus and our response to this global pandemic. First, I'd like to express our heartfelt concern to all those who've been impacted, and to everyone listening today, I hope that all of you and your family and friends are staying safe and healthy.
As the COVID-19 pandemic continues to unfold, our foremost concern at Aehr Test is to ensure the health and safety of our employees, their families, and our worldwide community. As of today, I feel fortunate to report that none of Aehr Test direct employees or their immediate families have contracted the virus.
On March 19th of 2020, the executive department of the state of California issued an executive order ordering individuals in the state of California to stay home or at their place of residence, except as needed to maintain continuity of operations of the federal critical infrastructure sectors. Aehr is a global supplier to critical infrastructure, specifically companies in the IT, communications, and manufacturing sectors that require semiconductor components.
As such, we're taking extraordinary measures to maintain continuity of our operations and to continue to safely operate with full capacity available in manufacturing and across the company to support the vital needs of our critical infrastructure customers while complying with the local and state-mandated shelter-in-place directives.
Wherever possible, our employees continue to work from their residences using the best possible remote communication and collaboration tools available, as well as securely accessing remote operation of our tools at our facilities and also at our customers' sites. While working remotely, our R&D and applications teams continue to be highly effective in advancing our, easy for me to say, our ongoing product enhancement programs and customer applications to meet critical releases and customer product roadmaps.
In addition to direct and indirect representatives, Aehr also has engineers and infrastructure around the world to support our customers and meet our contracts, response times, and critical parts lead times for our installed base of Aehr Test products. Personally, I feel very fortunate that Aehr Test is in the position to currently not have any employees yet directly impacted by this pandemic, and that we have the capability, capacity, and government support to be productive, effective, and able to meet all customer needs at this time.
We're also in the position where our customers are open for business, which I realize is simply not the case with so many businesses around the world. Let me turn to our business highlights. Excuse me. We're pleased with our results for the fiscal third quarter, which include continued profitability and strong gross margins.
Profitability for the quarter exceeded our historical business model, reflecting higher than average consumables as a % of total revenue for the third quarter. Despite the current challenging global environment, we remain engaged with a large number of potential new customers. We continue to see a substantial number of customer evaluations of our FOX-NP, FOX-XP, and FOX-CP products to address their production needs in test and burn-in on a number of applications.
We think this is a combination of so many of our customers' engineering teams having more time or more focus to work on improvements to their production processes so that they come out of this environment stronger than they came into it. Because so many of our applications are related to the global infrastructure of IT and communications that are clearly more important than ever before and are being stretched to their limits.
We have several customers that are saying that they're trying to actually pull in plans for new programs and new products as a result of the new demands on the worldwide communication infrastructure. We're currently working with more than a dozen new customers for production wafer or die-level test and burn-in.
That includes silicon photonics devices for 5G and data storage farms, power silicon carbide devices for automotive, sensors for mobile and automotive applications, and memory devices for data storage and computing. Our sales, marketing, and applications teams remain very busy supporting these sales efforts using online conferences, videos, and other collaboration tools.
During the quarter, we shipped an additional FOX-XP multi-wafer test and burn-in system to meet the production ramp of a leading supplier of silicon photonics devices. This customer continues to look to Aehr to support their high-volume production ramp and wafer-level burn-in capacity, and to forecast significant growth in shipments for silicon photonics devices that we expect to drive the need for additional production test and burn-in capacity for multiple years into the future.
As we've talked about on past calls, as our customers move to high-volume production test on our FOX-P systems, we see their ramps driving significant incremental capacity of both our systems and also our proprietary WaferPak contactors and DiePak carriers. When they buy a FOX-XP or FOX-MP system from us, they also buy a set of either WaferPak or DiePak contactors that allow us to make contact to their specific and unique device design. These consumables are needed with each new device they introduce or with each device shrink or new design.
During the quarter, we received orders totaling more than $2.9 million from our installed base of FOX test and burn-in system customers for our WaferPak and DiePak consumables, including orders from a single customer of approximately $2.3 million for DiePaks for test and mobile sensors. Other device applications for these orders include production tests of silicon carbide devices, flash memories, and silicon photonics devices.
Shipments of our consumables for our FOX systems accounted for 51% of our total revenue for the third quarter. As I've noted before, the consumable business continues long after a system is installed, and that as we grow our installed base, we believe we can reach a point where our WaferPak and DiePak contactors exceed over half of our annual revenue, providing stable baseline for Aehr Test.
Over time, we feel that the percent of our business made up of consumables will grow, although it will still vary as a percent of total from quarter to quarter. Turning to our package part and OEM chamber business. As I noted on our last call, the low-level business we've experienced in our package part business has been expected and was already built into our financial forecast.
We've started to see some forecasts for renewed market demand for package part burn-in systems from customers who are asking us about our high voltage capability and adding this capability to our package part systems. We see the need for high voltage capabilities in both wafer level and package part now as a new high-growth opportunity for Aehr Test.
These changes in our customer long-term forecast for our package part burn-in systems reflect a move towards higher voltages and other requirements for smartphone devices and automobiles, particularly with electric and hybrid automobiles and autonomous vehicle sensors. As a result, we've seen a drop-off in demand of our older package part system configurations, we're currently evaluating these markets.
Turning to our guidance for our fiscal year 2020. Currently, all of our customers have their wafer fabrication facilities open to support the critical infrastructure around the globe in information technology, communications, and critical manufacturing sectors. Aehr is able to ship orders for systems, WaferPaks, DiePaks, and parts needed to support these customers with little to no limitations or delays.
However, due to the uncertainty of the full impact of the COVID-19 pandemic on our customers, we simply cannot predict how this will impact our business in the near term, and we are taking the conservative stance to withdraw our previously provided guidance for fiscal 2020 year that ends this May 31st. Looking ahead, we remain optimistic about the significant market opportunities in front of us and about our customers and our unique capability to serve their test needs this year and beyond.
As we continue to focus on our selling resources and processes, we've continued to make some structural changes in a few areas of our company that we began last fiscal year to both position us for success in addressing our new market opportunities as well as improve our efficiency.
This month, we completed closure of our Japanese subsidiary and the transition away from direct sales in Europe, moving to sales representatives in both Europe and Japan. I'm pleased to note that with these changes, we've already seen far better sales coverage of Europe, while at the same time reducing our fixed costs in both Europe and Japan by approximately $120,000 per quarter, beginning at the start of our fiscal 2021 year, which will start this June 1st.
As a result of these changes, we'll be taking some one-time charges associated with these closures and layoffs of employees in those offices in our fiscal fourth quarter. Lastly, I'm pleased to announce that we recently hired a new VP of Operations, Michael Brannan.
Michael comes to us with extensive background in the semiconductor test industry, and particularly the printed circuit board and assembly and probe card industries, where our traditional manufacturing spend is over 75% of total today. Michael is replacing David Fucci, who served as our VP of operations for the last six years and is retiring at the end of May. We wish David well and thank him for his contributions during a pivotal time in Aehr's history.
David's retirement has been in the works for some time, and we began looking for his replacement several quarters ago, well before the coronavirus outbreak. We're excited to have Michael on board to lead our team in manufacturing operations, supply chain quality, and inventory management. To conclude, we had three solid quarters before the world got hit by COVID-19.
We increased revenue by 34% year-over-year, and most importantly, turned a $5 million loss into a profit, and we expect to get back on track once this crisis is over. The fundamentals for Aehr Test remain strong long-term, and we believe that we will emerge from this difficult period even stronger than we went in, with an even larger number of customers committed to using our FOX systems to meet their production test and burn-in needs. With that, let me turn it over to Ken before we open up the lines for questions.
Thank you, Gayn. As Gayn noted, our financial performance for the third quarter included continued profitability and strong gross margins, as well as lower operating expenses reflecting our cost containment measures. Net sales in the third quarter were $6.1 million, down 11% from $6.9 million in the preceding second quarter, and up 93% from $3.2 million in the third quarter of the previous year.
The sequential decrease from the preceding quarter reflects a decrease of $841,000 in wafer level burn-in revenues. The increase from Q3 last year includes an increase in wafer level burn-in revenues of $3.4 million, reflecting an equal mix of system revenues and WaferPak and DiePak revenues, partially offset by a decrease in customer service revenues of $435,000.
Non-GAAP net income for the third quarter was $452,000 or $0.02 per diluted share, compared to non-GAAP net income of $456,000 or $0.02 per diluted share in the preceding quarter, and a non-GAAP net loss of $1.6 million or $0.07 per diluted share in the third quarter of the previous year. The non-GAAP results exclude the impact of stock-based compensation expense, restructuring charges, and write-down of excess and obsolete inventory.
On a GAAP basis, net income for the third quarter was $245,000 or $0.01 per diluted share. This compares to GAAP net income of $251,000 or $0.01 per diluted share in the preceding quarter, and a GAAP net loss of $3.2 million or $0.14 per diluted share in the third quarter of the previous year.
The GAAP net loss in Q3 of fiscal 2019 includes the impact of approximately $1.4 million or $0.06 per share in one-time restructuring and inventory write-down charges taken in the quarter. Gross profit in the third quarter was $3 million or 49% of sales, compared to gross profit of $3.2 million or 47% of sales in the preceding second quarter, and gross profit of $272,000 or 9% of sales in the third quarter of the previous year.
The sequential increase in gross margin percentage is primarily due to a change in product mix, reflecting an increase in WaferPak and DiePak revenues from Q2. The increase in gross margin over prior year Q3 is primarily due to the impact of $795,000 in inventory write-down charges, along with higher unabsorbed overhead costs due to lower revenue levels in the third quarter last year.
As we've noted on prior calls, our WaferPak and DiePak revenues are accounting for a more significant portion of our overall revenues, favorably impacting our gross margins as they maintain higher margins than our systems or pass-through products. In the third quarter, our WaferPak and DiePak consumables business accounted for 51% of total revenues, up from 44% in the preceding Q2 and 46% in Q3 of last year.
Operating expenses in the third quarter were $2.7 million, a decrease of $216,000 or 7%, from $3 million in the preceding quarter, and a decrease of $652,000 or 19%, from $3.4 million in the prior year third quarter. The decrease in operating expenses from the prior year primarily reflects the impact of a restructuring charge of $607,000 taken in Q3 last year related to workforce reduction severance costs.
SG&A was $1.9 million in the third quarter, down from $2.2 million in the preceding second quarter, and flat compared to $1.9 million in the prior year third quarter. The sequential decrease is primarily due to a reduction in cost associated with new product introductions, including travel and pre-sale support activities and lower commissions from a decrease in bookings.
R&D expenses were $845,000 in the third quarter, compared to $795,000 in the preceding second quarter and $931,000 in the prior year third quarter. Turning to the balance sheet for the third quarter, our cash and cash equivalents were $5.1 million at February 29th, 2020, compared to $5.3 million at the end of the preceding quarter.
The cash receivable at quarter end was $3.5 million, down from $5.2 million at the preceding quarter end, primarily due to the impact of customer deposits and deferred revenue on current quarter revenues, and a decrease in revenue from the prior quarter. Inventories at February 29th was $9.3 million, down from $9.8 million at the preceding quarter end, primarily due to the consumption of inventory on hand at prior quarter supporting current quarter revenues.
Property and equipment was $783,000, compared to $860,000 at the preceding quarter end. Customer deposits and deferred revenue, short-term and long-term, were $419,000, down from $1.9 million at the preceding quarter end, related primarily to customer deposits offsetting current quarter revenues and the decrease in backlog from prior quarter. Bookings in the third quarter totaled $3.1 million.
Backlog at February 29th was $3.6 million, compared to $6.5 million at the end of the preceding second quarter and $6.9 million at the end of the third quarter of the previous year. Turning to outlook for fiscal 2020. As Gayn noted, due to the uncertainty of the full economic impact of the COVID-19 pandemic on our customers, we cannot predict how this will impact our business in the near term, and we're taking the conservative stance to withdraw our previous provided guidance for fiscal 2020 ending May 31st.
In terms of operating expenses, the company has implemented cost reduction initiatives to reduce costs and align company resources for future growth. Action taken including dissolving our Aehr Test Systems Japan subsidiary and reducing headcount at our Aehr Test Systems Germany subsidiary.
We expect to take a charge in the fourth quarter of fiscal 2020 of approximately $150,000, which includes severance payments for individuals impacted in the reduction and legal fees associated with these actions. Through these actions, we expect to recognize cost savings of approximately $120,000 per year starting in Q1 of fiscal 2021, which begins on June 1st, 2020. We will be moving to a sales rep distributorship model for sales in these regions.
The company is maintaining R&D investments and enhancements to our products for automotive, silicon carbide, silicon photonics, and memory. Even with restrictions in place resulting from the COVID-19 pandemic, our R&D application teams are working effectively, excuse me, to meet critical releases and customer roadmaps. This concludes our prepared remarks. We're now ready to take your questions. Operator, please go ahead.
Yes, sir. If you would like to ask a question, please signal by pressing star one on your telephone keypad. If you're using a speakerphone, please make sure that your mute function is turned off to allow your signal to reach our equipment. Again, please press star one to ask a question. We'll pause momentarily to allow everyone an opportunity to signal for questions. We'll take our first question from Christian Schwab.
Sorry about that. I had it on mute. Hey, guys. When we go into next quarter, and if this lingers for multiple quarters, do we feel confident in our cash position? Given the fact that some customers you highlighted possibly were talking about pulling in orders, are those large, expensive systems that you'd have to put into inventory?
Okay. There's a couple of jewels in there. Let me start with the latter one there, Christian. I'll remind people, and it has been a great idea all along, and now it seems even like a better idea. We do have policies in place with all of our large customers that systems and WaferPaks that are purchased from us, we receive a 30% down payment upfront to secure the order.
That allows us a significant ability of the way to meet all cash flow requirements to be able to build, qualify, and ship those products to those customers. If we get customers and orders in for things that we don't have on hand in inventory, we're not needing to necessarily We don't need cash for that, per se.
Keep in mind that DiePaks and WaferPaks , although we do have sub-assemblies that can be common, are unique to them. We've also done a substantial amount of work during the last nine months, actually something we probably should spend more time on, of getting our lead times down.
Now we're able to meet lead times for WaferPaks and DiePaks at eight weeks and less, which allows us to do quick turns that include the procurement, assembly, test of all of the material, and out the door. That minimizes the cash requirements for that, and keeping in mind, we still get down payments on them. Your other question was just in general, if this thing extends, how are we doing for cash?
You folks won't be surprised that we've spent a lot of time just looking at that understanding, if we need to hunker down for an extended period of time, what that looks like. One of the things that we're trying to get our arms around completely on the model is right now is that we do have a believed to be sustainable level of base business in addition to the support contracts that are done annually.
Our certain support business tends to be about $1 million a quarter, and then we see approximately $2 million a quarter of additional revenue that comes in as base level business, kind of in, always be careful saying worst case, but the worst case.
Even at those really low levels, given appropriate and consistent pay cuts or temporary pay cuts and things that we've done in the past, we think that our cash position lasts us five-plus quarters easily. That's without taking any, I'll call it, really drastic action. It would also mean that we would have to be at sustainably lower levels than we're expecting or forecasting during that entire time. You also mentioned the customers are pulling in, and that's interesting.
We had a customer within just the last couple of days, on a new application, call us and ask for eight-week lead times on something. We wake up every single day. In fact, we have a daily conference call with the executive staff every single morning to review the health of everybody and go all the way down all the things that need to be accomplished.
We have so many customer engagements right now that are keeping us really busy. The conservativeness, which is eventually going to be one of the questions, where is it coming from? We have so much activity and so many customers that are talking up a storm about the things they want to do. As you guys know, when we get large orders, we report them. In the absence of reporting, that means there aren't those large orders.
We're just taking a stance right now to just be as conservative as we possibly can, going forward, while at the same time you hear this level of optimism in our voice, which seems inconsistent with respect to just the environment. It's indicative of the customers kind of pushing really hard to get more products and pull things in.
In an optimistic scenario, I guess my last question and follow-up is there any new customers or new customer applications for existing customers that could lead to meaningful revenue in calendar 2021?
You mean from a longer term, are there some big deals out there? Is that kind of my oversimplification?
Yeah. I mean, again, you highlighted a lot of opportunities and a lot of different verticals. I'm just wondering, in a lot of customer engagements that you're having daily meetings about, I'm just wondering if some engagements will happen, others will not. Is there anything out there that you're super excited about from a revenue perspective?
Yeah. Okay. There's two things. One of them is the piece that is sort of, I guess, you wake up every day and read the news. That is maybe surprising, is the number of engagements with people that are talking about things they want shipped into this summer or sooner, or this fall. You talked about 2021, I'm talking about customers talking about ramping and pulling things into this calendar year. Related to next year, yes, we've talked about it before.
We booked a deal with our first FOX-CP customer, which is the integrated probe version for what we were kind of elusive on, but is a data storage application that is a enormously large unit volume that we believe they would start to kick in their production volume and that need would drive capacity of FOX-CP test cells.
Right now we see could start toward the end of this year and be a 2021, the start of the major ramp, if you will, then. We have engagements on multiple mobile applications that include things this summer, this fall, I believe, next summer. There are some things that are potential there that have more upside than the recent couple of years that we're talking about.
The silicon carbide customers that we're engaged with right now, the unit volumes around the silicon carbide, the long test and burn-in times, and the yield implications, the improvements that we're able to give people seems pretty exciting that can move the bar. Of course, we spend a ton of time talking about the silicon photonics customers and everything related to 5G and the data storage.
That's probably the bulk of the number of companies that are saying, "I want to pull in." They're actually being asked to put more infrastructure in place. Let's accelerate the stuff that's going on with the data servers or the 5G infrastructure. There's a mix of things both this calendar year as well as next year that look very promising.
Great. No other questions. Thank you.
Okay.
Thank you. We'll take our next question from John Fichthorn. Please go ahead, sir.
Yeah. Hi, guys. Thanks for taking the call.
Hi, John.
Two questions. First question is, this quarter, was maybe below consensus, at least. That quarter ended in February. It was kind of pre-Corona. It's a little down sequentially. It sounds like things are going really well. It seems like things have been going really well. Things have been trending in the right direction. Why the trend break in this quarter?
Well, just by the numbers, we ended up with a backlog of $3.6, is it, Ken?
Yeah, 3.6.
Yeah. We start off March 1st with a backlog of $3.6. Clearly, if we don't get more orders, we would only have $3.6 to ship. We absolutely have systems, NP, XPs, DiePaks, WaferPaks that can turn within the quarter. As the quarter draws on, the question is, are they going to come in in time to come in this quarter, or is it going to be moving into June? Customers are talking up a storm about eminent orders, but I'd like to see them. I think that's really where we sat around as a board just a few days ago and said, "What do you do?
How do you describe your end of year when you have things that can shift between May and June?" So we just said, "Let's just pull it off the table." To sit here and be extra bold right now would seem to be completely against the grain. We could still have a good quarter this quarter, and we could have lots of good quarter this quarter.
For the quarter that ended in February, what was the weakness in that quarter? The question I'm trying to answer is, are you pulling guidance because of uncertainty over coronavirus like you're saying, or was there already some softness in the quarter ended February that I should be concerned about that's a red flag outside of the coronavirus uncertainty?
Yeah. We certainly have had customers that we were expecting some orders in late in the quarter for shipments in Q4, even some orders that potentially could have come in toward the end of the quarter that didn't come in. We're trying to get our arms around, can we point to specific things that are coronavirus related?
I would say no, nor can we specifically point to exactly why some of their ramps are shifting left or customers that were implying they're going to place orders immediately, didn't. I can't help but feel that any CEO is wondering, "Is this something I absolutely positively have to pull the trigger on now, or can I just wait a couple of weeks or something?" The one thing that we're not seeing is that the ramps are going away.
As I said before, I really feel we could be in such a different place. We get weekly calls, in some cases, twice a week from key customers saying, "You're still fine. Can you do a deep dive on your supply chain? Are all your suppliers still around? We're forecasting these needs and these ramps, and you need to tell me you're going to be able to ship to me." Right?
You've got that going on at the same time that, obviously, the orders haven't come in that would be consistent with what our original guidance would have been to finish the year up. As I said, it's not like we're a restaurant and people aren't coming in to the restaurant because of coronavirus, so you can't point specifically to that. There does seem to be a general cautiousness going on in capital equipment out there that I feel like we are feeling.
The cautious guidance as opposed to the softer quarter is really you're afraid orders won't show up. If they all showed up, could you get it to them? It sounds like there's lots of activity, but is it?
Yeah. I could ship more this quarter than last quarter still to this day if we had additional orders that showed up today. I have the inventory and the material to be able to do that, to give you an idea of the sensitivity. You wait three, four, five more weeks, and then you can't.
Gayn, can I just add a little something here?
Yeah, please.
The mix makes a difference. Keep in mind, DiePak/WaferPaks are a more custom product. The lead times are much, much longer relative to our systems that we have in-house and on-hand. We actually even have a marketing lab that we've built up over the last several quarters that we could quickly turn a system order of any configuration very easily by the end of the quarter, as long as that order came in.
Absolutely.
It's more order nervousness than it is.
Yes
your ability to deliver. That's not due to activity. It's just concern that that activity might not turn into an order. Is there something concrete you can point to? It sounds like everything you say is, "Gee, we're on fire," but we're pulling guidance. We're all going to try and connect that we're on fire to the we're pulling guidance. Whether it's cancellations, whether it's whatever it is. Is there anything?
Actually, that's a very specific question I want to answer. We have had no cancellations. Okay. We've actually had no push-outs. Everything we have in backlog, the customers have called us and asked if we can ship faster. You're pointing out our backlog isn't very big. We even have customers that haven't given us the orders that are asking us to ship faster.
I love that conversation. Yeah, it would seem inconsistent, and we're just trying to give you as raw data as we possibly can. We had anticipated having a really good quarter this quarter. I can't help but believe the only thing that really makes sense is that there's cautiousness of people just trying to hold their breath, get their arms around things.
This certainly feels, I think we would believe that as we get through this thing, our business would come back just as strong as ever. Like I said, we try to add the color behind it. We've had an uptick in customer engagements in the last three weeks. I can probably think of four or five. It's like, where are these guys coming from?
There's certainly a sense that they have time on their hands, maybe. There are people that are saying, "You know what? We've got to move towards this," or, "We've got to pull in this resource. What can you do? Can you test these parts?" The answer in many cases is yes. We're confident we could build it. We had a customer say, "We can't travel. Can we do a video conference and get a demonstration of your equipment? We're getting pretty good at that stuff. It's kind of interesting.
Okay. Last question, and I'll go to whoever's next.
John, I know they're not super clear answers. Go ahead.
No, look, it's not a super clear time. I understand. The linearity of this quarter, I know your standard, half your business or something is in the last month. I don't know if that's the right number. I don't know, any thoughts on linearity or book and ship in the quarter and when you'll know?
That one I will fess up to. It is very typical for us to have a disproportionate amount of our bookings in the third month. Often more than half. Okay? It kind of repeats itself because we ship everything we can before the end of the quarter, and then manufacturing is sitting around tumbling their thumbs in the first month.
That is very true in this quarter. In fact, the timing of the, if you will, the stay-at-home directives, have been almost unfelt by us. We've not had any restrictions yet. We actually don't have everybody in the office right now, but anybody who needs to be is there.
As we get towards May, we are already planning that the manufacturing floor is expected to be relatively full, and we've been redistributing our DiePak and WaferPak labs, the other manufacturing floors, to actually make room so that we can keep our six-feet distances.
We're talking through, okay, how are we going to be crating up these systems in May when it takes two people to move a tool? How will we think through that so that we can maintain social distancing at the same time that we're going to start seeing our manufacturing folks coming back and filling up the place.
Okay. Thanks, guys. Good luck.
Okay.
Thanks.
Thank you.
Thank you. We'll take our next question from Geoffrey Scott. Please go ahead.
Good afternoon, guys. It's been a long time.
Hey, Geoff.
since we've talked.
Seems like forever.
It seems like forever, yeah. Going back to last quarter, you reported that you had three silicon photonics customers in high-volume production. Is it still three, or have you added one?
I think I might have chosen the word production because some are higher than others, so I don't want to give out returns. Let me just think through here. Gosh, I wish Vern were here. I know the three are still in production. I believe we have another one that might be shipping parts off of it now, so it might be a fourth.
Okay. Are all of those customers using the FOX to solve the same problem, or are the problems unique to each of those three customers?
They're slightly different, but because they listen in, I want to be careful of that. Let me make it generic, though. They all solve a similar problem of what we would call aging stabilization. It turns out that all silicon photonics transceivers, the output laser itself, during its first 24 to 48 hours of continuous use and operation, the output efficiency drops, and the power, therefore, for the input power, you get less output power.
That's a big problem with multichannel fiber optic communication transceivers. You can't have each of the four laser wavelengths, think of colors, at different power outputs. They all need to be balanced, okay? Else you lose bandwidth. They all specify the output power to be stable over time.
In order to do that, one of the manufacturing process steps is they need to stabilize the lasers, which our tool does. They've always had to do this. The traditional device, though, was done discreetly, and it was burnt in or aged in most cases, homegrown test bays in big rooms, and they were hand-placed in it, and 48 hours later, you would come back and the thing has aged.
Then you test it, and if it meets the certain qualifications, you pick it out and you hand place it into these transceivers. Now, keep in mind, these transceivers for these high-performance ones were $700, $700, $7,000 a piece.
The real jewel, if you will, in silicon photonics that folks like the Intels of the world are out claiming, is the scalability of basically taking a silicon wafer, creating all of the transceiver components on it, and then effectively overlaying or attaching these laser processes so that the laser is directly attached to the silicon.
The trick is, those lasers still must be aged or stabilized. What we do is we can stabilize them in wafer form. We test all the lasers on a single wafer, thousands of them, in parallel, which allows you to maintain the cost effectiveness and the scale of doing wafer-level silicon photonics devices. It is an enabling capability. In all of our customers, we're doing the stabilization of those lasers when we talk about silicon photonics devices.
Each of our customers also does slightly different things in terms of test and other types of functional infant mortality performance related to specifications that are unique to them. That makes our system more valuable to them, but they're all a little bit different.
It's the stabilization process, which is kind of the most valuable problem that's being solved by FOX.
I would say that that's fair. Since the FOX has this performance and capability to discern every single device good from bad, the customers are taking advantage of that. It would be fair to say if it weren't for them using it for stabilization, they probably wouldn't have done that other test.
Okay, fair enough. In Q2, you said that you had a new silicon carbide customer for automobile applications. That was high voltage and high temperature. Was that a onesie, or was that the first of potentially more orders?
We believe that is the first of more orders, and that was an 18-wafer system. That tool itself has the ability to test 18 wafers at a time. My understanding from last night's report is they're running 16 or 17 wafers at a time right now with their mix of WaferPaks, and they have more on order and more planned.
Which means that the next order should be forthcoming.
That was what we all were describing, too.
Okay. In the business highlights today, you said that you shipped an additional FOX-XP for silicon photonics. Was that to one of your original lead customers or not?
Yes. It was.
It was.
It was. We had announced the order before. I just was trying to explain, where did the $6 million come from?
Yeah. The mobile sensors, again, was to a lead customer, right?
It was.
The wafer packs and die packs.
The order. The order did, yes.
Okay.
A big chunk of those orders were for that, and you could imagine that that would be something that we would be scrambling to be shipping right now because they're giving us up every day to get them as quick as they can.
Yeah. Their reemergence was not definite for fiscal 2020. It sounds like their activity has been accelerated. Is that fair?
They have been forecasting this for a while, in anticipation of a periodic need that we think is pretty regular every single year, and it did come in. In that sense, I wouldn't say it was certainly not a blue bird. We were building DiePak for them throughout the fall. We were critically important. Every single order they've given us, they've been pressing us for as quick a lead time as possible.
Sure.
It is not the only engagements with them. There are more.
Okay. You said you were engaged with more than 12 potential new customers.
Yep.
That is a continuation of the dozen new customers that you were engaged with a quarter ago, right?
I'd have to go through what the math is. I think to be fair, we've only announced one or two new customers during the year. One of the customers is interesting. One of the ones that came back this last week, we were engaged with last summer, and the component had spun off and decided they were going to try and do it in package level instead, which we understand.
We sell package part systems, too. They came back. I don't know how. I'd have to do my math there. I do force myself to count out loud. We do that as part of the audit committee whenever we say that, to verify that there really are that many. I think it was, like, 12 or something. I'm sorry, it was, like, 14. It was, like, two more than what we had said was greater than a dozen.
Yes.
Okay.
Yes, Gayn, and I did validate that from our press release that there was more than 12, and I do have the list.
Yeah. Sorry, Jeff, we can't give it to you.
I know. Last quarter you talked about solar panels. Is there any activity in there?
No. The only thing that we specifically know that there's an application out there is that the silicon carbide devices are particularly good in the solar panel power conversion.
Yeah.
Typical device applications, one of the big ones everybody's heard about is Tesla uses those in their electric cars. All the electric cars are going to be using silicon carbide motor controller systems and power systems in it, for certain. Another one of the big ones is actually all the solar power conversions. That's it. We're not doing anything related to panels themselves or the electrical battery of the panel. We don't have anything like that.
Yeah, I was just surprised to hear you talk about it last quarter, and it kind of surprised me. Okay, that's all I have for right now. I'll let somebody else jump on.
Thank you.
Thanks, Geoffrey.
Thank you. We'll take our next question from Larry Chlebina. Please go ahead.
Good afternoon, gentlemen.
Hi, Larry.
The several customers that are pulling in plans, does that include any systems, or is that mostly consumables?
Both.
Both?
Yeah. I have one that's asking WaferPaks and DiePaks and plan to use it on their current system. I have some that are new customers, so they'd be new systems and new WaferPaks and DiePaks.
When you talk about that, is that pulling in within the next three months, or is it still farther out? How would you define that a little clearer?
One for certain, we just signed all the NDAs and everything within the last 48 hours, and they're asking for eight-week lead times.
Would that be a system or?
That was actually one of the packs. That was one of the more of the consumables. I have a customer that has been talking about that their end customers are pulling in some 5G infrastructure requirements and increasing their forecast for them, and they haven't even ramped yet for them. That would be an example where they will absolutely need additional capacity of systems and WaferPaks, DiePaks. They have both.
Okay. Did I just hear you correctly in saying your pipeline is 14 potential customers right now, or did I mishear that?
Yeah. Just in FOX related, I think I counted about 14 of them. More than 12, that's how I wanted to make sure. As I remember, there's a couple more.
And in other-
We actually have probably another half a dozen package parts, which we haven't really been talking a lot about.
Of those 14, how many of those would be in regards to silicon carbide?
I don't have it in front of me, but I actually probably don't want to do that, because eventually you'll get down to, and you're going to really ask me how many are memory. I'm just going to-
Actually, that was my next one.
stay generic. I know. I'm going to stay very generic right now for all kinds of reasons. It is multiple of each, more than one or two in every one of those categories.
I know in the past you mentioned that in that pipeline you had three memory potential customers. Unlike in the past, you did announce as part of the $2.9 in total consumables recently that one included a WaferPak for a flash memory potential customer. Somebody's spending money.
Larry, I actually don't want to. You're a particularly aware buyer of details or everything, that I'm going to be very specific. That was not for a new customer. That was a current memory customer.
Sorry, that was a what?
It's one of our installed base customers already. It's not one of the new ones.
Okay. Where do you stand on automating? I know you said in the past that you're involved in designing automation.
Yes
It can operate by its own.
Larry, let me jump in on that. I actually don't want to talk about my futures on that at this point. I have all kinds of pioneers with competitors and things like that, too. I know that we have generically talked about at some of our public events and things like that we absolutely see customers asking us to do more and more automation. How do we take our products and make them more production worthy so that they can even go to higher and higher volumes. Those are things that we are spending money on. I'm going to leave it at that.
Okay. The data centers are obviously working overtime with so many people at home, working from home and burning up the internet. Do you see maybe additional business from maybe existing customers on the silicon photonics side or maybe these pull-ins?
That's what it feels like. I know very specifically there's 5G infrastructure, as in towers, that are driving some, and there are data center things that people are not fully back from those. That would bode well. I think what we're seeing is there's sort of the Wild West of everybody and their brother rushing in to try and do silicon photonics because it's just at a price point.
You start to where shifting where fiber optic bandwidth is as cheap as copper. There's all you can build. As best as I can tell, it is 100% supply limited. There's not enough silicon photonics out there. Every one of them is being bought up. There are people, big and small, doing all kinds of things to try and put more, to get more capacity out there.
One last thing on the memory. You still have three active potential memory customers in that pipeline? Did you quantify that?
We are actively engaged with multiple memory suppliers on roadmaps related to regular OBM.
Mm-hmm. Is there any kind of timeframe on that, where it might be kicked off?
you would have to build WaferPaks.
Prototypes and things like that.
prove out the concept initially.
I'd say this is like a 2021 product.
As we get a little closer in engagement, we can kind of narrow in when that would be. We are actively spending money in R&D with respect to roadmap products this quarter, each quarter throughout this calendar year.
All right. That's all I had. Good luck to you guys. Be safe.
Sorry to sort of cut you off there on one of those, okay? I appreciate it.
No, that's all right.
Thank you.
All right. No problem. Thanks.
Thank you. We'll take our next question from Tom Diffely. Please go ahead, sir.
Yeah, good afternoon. Curious what you're seeing on the supply chain right now. If you were at full capacity, would you be having any kind of supply issues?
Yeah. We've been really paranoid about that as well. For the most part, all of the distributors and our subcontract manufacturers are all open. Let me be more specific. Pretty much everybody is. We have a couple of small mechanical assembly guys who have asked us to provide them with links to our letter that we put out on the website related to our positioning as a critical supplier of the critical infrastructure to.
basically as part of their justification to keep shipping upon demand of everything. We've actually had little or no direct impacts related to this. Everyone that we have is able to ship within their standard lead times.
Wow, that's great.
I mean, it seems sort of confusing, but by the way, many of our sub-comms are, when I've talked to them, you know, picked up the phone, talked to them. They said, "We're directly involved with military." It wasn't even we're a contract manufacturer to a capital equipment supplier to semiconductors that are important for IT, which is sort of a progression that's normal.
Yeah
The government is saying you will stay open.
Yeah. That's great.
Far, that's good.
Yeah. Ken,
Sorry, can I do one more?
Sure.
Can I just do one more on this? The other thing is, we have basically zero supply chain in China right now. All of our critical infrastructure require all of our critical components. We have put things in place for dual sourcing long before this. Quite frankly, when the tariffs kicked in last year, we placed our last order with something out of China last February.
We actually, as things got ugly, and of course, now it's not, we're not all talking about China. It's a worldwide crisis. At that time, we were already had dual sources on things. We've been able to purchase things without a critical supply impact. Go ahead, Tom.
Okay. No, that's helpful. Ken, I was wondering, when you move to a distribution model for Japan and Europe, what does that do to your internal model? Does that impact margins, either gross or operating?
It does give us a little bit more flexibility from a variable cost standpoint. From an overall margin standpoint, it's not going to make a difference. Those costs will hit in our operating expense, sales, and marketing area. It really moves from a fixed cost structure to a variable cost structure, which I think will ultimately benefit our bottom line.
Even the rate that the distributor gets is fairly similar to what you're paying internally then?
Correct.
Okay. That's it. Thank you.
Thanks.
You're welcome.
Okay, I see there are no further questions at this time. I would now like to turn the call back to management for closing remarks.
Operator, why don't you just give anyone a second chance? Anyone else?
Yes, sir. As a reminder for anyone that would like to ask a question, that is star one.
Okay. All right. Well, folks, we really appreciate you taking the time to listen in. We actually had a fairly long list, and we appreciate everybody calling. If you have other further questions, I think I've always ended this with, if you're in town, stop by, but this will be the time I tell you don't. We'd be happy to set up a video conference or something else, we've gotten exceptionally good at that, and answer your questions as you need it. Everybody stay safe and healthy. Okay? Thank you very much. Bye-bye.
Thank you, ladies and gentlemen. This concludes today's teleconference. You may now disconnect.