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Earnings Call: Q4 2017

Jan 25, 2018

Operator

Welcome to Arthur J. Gallagher & Co.'s fourth quarter 2017 earnings conference call. Participants have been placed on a listen-only mode. Your lines will be open for questions following the presentation. Today's call is being recorded. If you have any objections, you may disconnect at this time. Some of the comments made during the conference call, including answers given in response to questions, may constitute forward-looking statements within the meaning of the securities laws. These forward-looking statements are subject to certain risks and uncertainties discussed on this call or described in the company's reports filed with the Securities and Exchange Commission. Actual results may differ materially from those discussed today. The company undertakes no obligation to update these statements.

In addition, for reconciliations of the non-GAAP measures discussed on this call, as well as other information regarding these measures, please refer to the most recent earnings release and the other materials in the investor relations section of the company's website. It is now my pleasure to introduce J. Patrick Gallagher, Chairman, President, and CEO of Arthur J. Gallagher & Co.. Mr. Gallagher, you may begin.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thank you, Darren. Good afternoon. Thank you for joining us for our fourth quarter 2017 earnings call. With me this afternoon is Doug Howell, our Chief Financial Officer, as well as the heads of our operating division. As I do each quarter, today I'm going to touch on the four key components of our strategy to drive shareholder value. Number one, organic growth. Number two, growing through mergers and acquisitions. Number three, improving our productivity, quality, and margins. Fourth, maintaining our very unique Gallagher culture. The team once again executed on all four of these this quarter. Wow, what a great quarter and a fantastic year. Last year, around this same time, I said that 2017 brokerage organic felt like it would be similar to 2016. It turned out to be better at 4.4%.

I also said that I expected our 2017 risk management segment organic would improve over 2016. It came in better at 5.2%. Putting the two together for the year, the combined brokerage and risk management segments posted 4.5% organic. Truly a fantastic year that reflects our incredibly strong sales and service culture. Now back to the fourth quarter results, starting with some comments about our brokerage segment. First, organic growth. Fourth quarter organic growth was 6.8% all in, representing strong growth across all of our business units, both domestically and internationally. In the U.S., our PC brokerage business generated 5.7% organic growth in the fourth quarter, with retail up 5.6% and wholesale up 6.3%. In terms of the PC pricing environment in the U.S., we are seeing commercial auto up about 3%, property up about 1.5%, other casualty lines up about 1.6%, specialty lines up towards a point.

Professional lines are flat, workers' compensation down towards 2 points. Frankly, when I look at that's a flat market. Very little impact on our domestic PC brokerage organic in the quarter, which is a slight improvement from what we had been experiencing earlier in 2017. When it comes to exposures, we are seeing some better signs of exposure growth in the recent couple of quarters. International property casualty brokerage organic growth was 7% in the quarter. Australia and New Zealand were up around 9%. The U.K. was up 5%, and Canada was up 6%. In terms of PC pricing outside the U.S., Australia and New Zealand are experiencing the strongest price increases in the mid-single digit range. Our U.K. retail and Canadian operations are seeing a more stable rate environment, while our London specialty operations are now seeing a bottoming as underwriters are asking for rate.

Time will tell if that sticks. Our employee benefits business generated organic growth of 7% in the fourth quarter and surpassed $1 billion of revenue for the year, a testament to the outstanding work of our more than 4,000 benefits teammates. I'm proud of how this business has delivered so much valued advice to our clients over the years, trying to navigate the ups and downs of the ACA as they tackle the task of managing their total employment costs in a competitive employment environment. Next, let me move to merger and acquisition growth. During the fourth quarter, we completed nine brokerage acquisitions at fair multiples. The average size of the nine tuck-ins we completed in the quarter was $3 million of annual revenue.

Our merger and acquisition pipeline remains robust with over $300 million of revenues associated with more than 40 term sheets either agreed upon, issued, or being prepared. The pipeline is full of excellent fold-in opportunities, mostly in the U.S., but also some good opportunities around the world. Not all these acquisition transactions will close, but I feel good about our ability to attract acquisition partners in our typical small tuck-in size at fair prices. Our merger partners see our vast capabilities, believe in our unique culture, and realize that we can be more successful together. I'd like to thank all of our new partners for joining us, and I extend a very warm welcome to our growing Gallagher family of professionals. How did we do for the year in our brokerage segment? 9% total adjusted revenue growth, of which 4.4% is organic.

Adjusted EBITAC growth of 11%, adjusted EBITAC margin 27.4%, up 52 basis points over 2016. What an excellent year for our brokerage business. Looking forward, I think 2018 brokerage organic will be similar to 2017, perhaps even a little better if PC pricing and exposures continue to improve. Next, I'd like to move to our Risk Management segment, which is primarily Gallagher Bassett. Fourth quarter organic growth was 3.3%. Recall, we posted over 10% organic in the third quarter, accordingly, we forecasted 2%-3% organic in our December IR day. A bit lumpy by quarter, but at 5.2% for the year, a terrific uptick over 2016. Stronger organic in the quarter was the primary driver of our adjusted EBITAC margin of 17.4%, a great result.

In terms of productivity and quality, at Gallagher Bassett, we have an outstanding differentiated value proposition that continues to be recognized as best in class. For example, in the 2017 Advisen claims satisfaction survey, Gallagher Bassett was the highest regarded in casualty claims handling. Not only were we rated significantly higher than all other TPAs, we also ranked ahead of all carriers recognized in the survey. Our technology was also recently recognized. In the independent 2018 RMIS report issued by two industry veterans, our LUMINOS system was recognized as the TPA leader with the highest Net Promoter Score and most comprehensive in system capabilities and solutions offered among all TPAs. These are just two accolades that highlight the continuous investments we are making in the very best people, processes, and technology that are necessary to increase productivity while consistently delivering the highest quality and demonstrably superior outcomes for our clients.

For the year in our Risk Management Segment, 7% total adjusted revenue growth, of which 5.2% is organic. Adjusted EBITAC margin was 17.4%, a very good result. We expect our Risk Management Segment's 2018 organic and margin performance will be similar to the full year of 2017. Finally, our culture. We've built a very talented team of professionals who work across geographies, across divisions to deliver high-quality insurance, risk management, and consulting solutions to our clients every day. We run the business according to a core set of tenets, which are focused on teamwork, ethics, outstanding client service, and a dedication to the communities we operate in. A great example of our culture is when we celebrated our 90th anniversary this past October. We set a company-wide goal of 90,000 hours of charitable work over the next 12 months.

I'm proud of how our colleagues have responded already. Just four months in, we are well on our way to exceeding that goal. A great quarter, a fantastic year. I'll stop now and turn it over to Doug. Doug?

Doug Howell
CFO, Arthur J. Gallagher

Thanks, Pat, hello, everyone. Like Pat said, a truly excellent fourth quarter and full year 2017. Today, I'll highlight a couple of items behind the headline numbers in the earnings release. I'll then move to the CFO commentary document that we post on our website to help you think about 2018 and tax reform. Then I'll end with some comments on the forthcoming new revenue recognition standard. To the earnings release, page four, to the Brokerage Segment Organic Growth Table, 6.8% all in organic. What a great quarter and terrific finish by our sales and service professionals. Under the 6.8%, we did have some minor timing. Recall in our third quarter, I explained that we had some negative timing that would catch up in the fourth quarter, so it did. That said, even levelizing for that timing, we would've posted about 6% organic growth.

Still, really excellent performance. Next, turning to page five, to the Brokerage Segment EBITAC margin table at the bottom. Headline adjusted EBITAC margin was up 37 basis points in the quarter. Underlying that, we did have two one-off items that compressed our margin expansion. First, our partially owned Mexico-based affiliate had a tough quarter due to the earthquake in late September that cost us about $1.5 million. Second, we did have a one-off technology improvement project in our U.S. brokerage operation that cost us about $2 million. Without those one-off items, margins would've expanded about 70 basis points, and that feels about right on organic around 6%. Looking towards 2018, it'd be hard for us to expand margins on organic growth of 3% or less, but there could be some margin expansion on organic over 4%.

As for Risk Management, nothing under the headline results, just a really solid year at 5.2% organic and adjusted margins at 17.4%. Like Pat said, we see for the Risk Management segment, 2018 a lot like 2017 in terms of organic growth and adjusted EBITAC margin. Next, let's turn to page seven of the earnings release to the Corporate segment, then let's look at the clean energy line. You'll see we had an excellent fourth quarter for clean energy. A bit of that was due to the cold snap we had in late December, but it capped off another excellent year, $133 million of after-tax earnings. That's up 16% over 2016. We also had some better than expected results on the corporate line, mostly due to tax benefits from additional stock option exercises in the quarter.

Finally, in the corporate table, you'll see that we added a new line that shows the changes as a result of the U.S. federal income tax law changes. It came in a bit better than we estimated on December 22nd, when we put out a special tax reform related commentary. As for cash, at December 31st, we had about $350 million available cash on our balance sheet. With our strong cash flows, we should be able to fund M&A with free cash and debt come into 2018, as well as the bump up in our dividend that we announced yesterday. Let's leave the earnings release and move to the CFO commentary document that we post on our website. Let's talk about pages two and three.

On page two, you'll see that nearly all of the fourth quarter 2017 actuals came in very close to our estimates that we provided at our December 12th Investor Relations Day. Also on both pages two and three, that we took a shot at some estimates for full year 2018. However, because of the new revenue recognition standard, at this time, we're not comfortable providing 2018 quarterly estimates. We hope to provide quarterly spreads at our next Investor Day. A couple noteworthy items related to 2018 estimates. On page two, you'll see that with the dollar weakening, FX could turn to a slight tailwind in 2018. At today's rates, it might fuel EPS by $0.01 a quarter or so.

On page three, in the pink box, you'll see that most of the corporate line estimates for 2018 are consistent with 2017, except where we now get a federal tax benefit of 21% versus 35%. As for our clean coal estimates for 2018, also that we show on page three, a couple of comments. First, we're still working with our utility partners, but at this time, it looks like production levels in 2018 could be similar to what we experienced in 2017. We also believe that production costs in 2018 would be similar to 2017. However, those costs are now tax benefited at a federal rate of 21% versus 35%. You'll see that our range of earnings in 2018 is in the $105 million-$115 million range versus the $133 million we posted this year.

We still expect those investments to generate over $225 million of tax credits, tax reform does not reduce the amount of tax credits we can generate. That's a really great outcome. At December 31st, 2017, we have approximately $700 million of tax credits that will reduce our cash taxes paid for a very long time, that doesn't change much with tax reform either. Talking of tax reform, flip to page six of the CFO commentary. We've again provided our best look at preparing a pro forma for 2017 as if tax reform happened January 1st of 2017. We hope that is helpful in understanding the impact on EPS. A couple of important notes. First, you'll see that our core brokerage and risk management operations benefit substantially from tax reform, but our corporate costs don't benefit as much.

Second, I've always said to be careful as you digest in your thinking when looking at EPS when it comes to clean coal. It is not a core business, but rather an investment that generates cash that can be reinvested into our core operations. Being a bit down on EPS really shouldn't matter. Third, the most notable number to me is the amount of cash taxes paid. In 2017, we'll pay about $56 million in cash taxes globally. When we pro forma 2017 for tax reform, you'll see we would've effectively had no cash taxes paid, that's globally. We believe that will be the case in 2018. Regardless of how you measure it, tax reform will deliver substantially more positive cash flow. When you look at it longer term, here's how we think about it.

We have nearly $700 million of tax credits on our balance sheet, we believe we can generate about $225 million of credits annually in 2018 and 2019, about $180 million of credits annually in 2020 and 2021, it looks on a global basis, our net cash taxes paid will be about 1% of our EBITAC for the next three or four years. Starting in 2021 or 2022, globally, we'll be paying taxes of about 7%-10% of our EBITAC through the late 2020. Clearly, a lot can change over the next decade, but that shows the cash generation power of our tax credited investment. If that was enough change for you to digest, let me offer a few comments on the forthcoming accounting change related to revenue recognition. First, we're well along in our implementation of the new standard.

Second, we plan on doing a full retrospective method. That means we will recast all historical numbers for each quarter going back to January 1st, 2016. We will provide a reconciliation between old GAAP and new GAAP that explains the changes and also provide it in a format that allows you to easily compare the quarterly numbers under new GAAP. Third, we hope to have a special Investor Day in late March or first week of April to give you that reconciliation and the new GAAP numbers. That should give you time to digest prior to us releasing our first quarter 2018 results, which will be solely on the new GAAP basis. Fourth, here is what we know as of now, all of which could change over the coming weeks. First, we believe that our cumulative effect of the change will be positive.

One could interpret that to mean that old GAAP was more conservative than new GAAP for us. We also believe that new GAAP will change our quarterly seasonality in both the brokerage segment and for our clean coal investment earnings that are reported in our corporate segment. The new GAAP will not have much quarterly movement at all in our risk management segment. Third, we believe that new GAAP will change our annual earnings upward in the brokerage segment, but no real impact annually to the risk management segment or to the corporate segment. Okay, with that said, let me once again congratulate our sales and service professionals for a fantastic quarter and a great year. We have terrific momentum coming into 2018. Back to you, Pat.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thanks, Doug. Darren, you want to open this up for questions, please?

Operator

Thank you. The call is now open for questions. If you have a question, please pick up your handset and press star one on your telephone at this time. If you are on a speakerphone, please disable that function prior to pressing star one to ensure optimum sound quality. You may remove yourself from the queue at any point by pressing star two. Again, that is star one for questions. Our first question is coming from Elyse Greenspan of Wells Fargo. Please state your question.

Elyse Greenspan
Analyst, Wells Fargo

Hi, good evening. Congrats on a really strong growth quarter. I guess my first question in terms of the organic, you guys said it was about 6% when you adjust for some seasonality and the shifting. When you're setting your outlook for I guess about 4.4%, or a little bit higher, which was the full year 2017 level, why do you think things will change? It doesn't sound like other than the shifting, that things won't maybe get better from here if you get some more price in 2018.

Doug Howell
CFO, Arthur J. Gallagher

I think what we're saying is right now, we think what we did in 2017 could repeat in 2018, and maybe a little better if pricing continues. We did see an uptick in the fourth quarter. As a matter of fact, we went I think 3% in the first quarter, 4%, 4%, 6%. I don't think you can count on 6% in 2018.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

No.

Doug Howell
CFO, Arthur J. Gallagher

We had a terrific quarter. We had a really strong delivery on several of our units, we feel somewhere in that mid 4% range is better for 2018.

Elyse Greenspan
Analyst, Wells Fargo

When you think the mid 4% range for 2018, what type of pricing environment are you guys assuming in there?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

It's essentially flat.

Elyse Greenspan
Analyst, Wells Fargo

If prices pick up, there could be some upside to that number?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

That's right. We're seeing some price increases across various lines. For instance, cat-exposed property's getting some bump. Transportation is. There's still some softening areas like workers' compensation. Overall flat.

Doug Howell
CFO, Arthur J. Gallagher

I think the bigger story for us would be exposure growth. If you really do have an acceleration of the economy, that drops in pretty quickly. Sometimes prices come out strong. Customers have the ability to opt out of price, and that's if they have the ability to take their deductibles up, buy less cover on the top end, they will control their annual spend on insurance. We talk about opting in and opting out all the time. Exposure growth is something different that's harder for them to control for. If they add another truck, they've got to insure the other truck.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Right.

Doug Howell
CFO, Arthur J. Gallagher

If we get a hot economy, exposure growth could help us kind of top over that 4.4%.

Elyse Greenspan
Analyst, Wells Fargo

Okay, great. You guys provided a lot of disclosure on the pro forma impact of tax reform. I know part of it is if we looked at the details you guys provided about a year ago, probably a little bit more of an upside to 2016 than 2017 numbers. I think part of that was due to some deductions that you guys are losing. Could you just give us a little bit of color there so we could understand the delta more between the two years?

Doug Howell
CFO, Arthur J. Gallagher

All right. There's about three things there, let's go to the first one. First and foremost, when we provided our commentary last year related to 2016, like I said, I think the most important number is the cash taxes that we pay globally. Last year, I think if my memory's right, we would've said that we would've paid in 2016, we paid about $66 million of taxes, had tax reform happened at 2016, we would've paid about $40 million. Only about a $26 million improvement in cash. Our results now in 2017 would show about over $50 million less cash taxes paid. That's a good outcome. Some things that take on the rates, I think our outlook last year was done at a 20% rate, and we're at 21% now.

I think that there were deductions that we lost in tax reforms that we didn't anticipate when we were looking at 2016 results. You add all that up, the last thing is the shift in income. Last year, we had substantially more integration expense in our international operations. That's not there now. Those are in oddly enough higher tax jurisdictions now that erode some of that differential between the years. By and large, if you focus on the cash number, all these things will end up in a better cash flow situation despite how it looks on an EPS basis or a pro forma basis.

Elyse Greenspan
Analyst, Wells Fargo

Okay, great. One other question. The growth that you guys saw in the contingents and supplementals also looked pretty strong in the quarter. Was there some seasonality there? What's the outlook, I know it's included within your all-in number, but for contingents and supplementals for 2018?

Doug Howell
CFO, Arthur J. Gallagher

No, nothing special in the fourth quarter. Looking forward, we're not seeing a lot of pressure right now. Obviously our Mexico affiliate got hit because of the earthquake. That hurt us a little bit this quarter, but that comes through a different line. I'm not bearish on contingents or supplemental coming into the year at all.

Elyse Greenspan
Analyst, Wells Fargo

Okay. Thank you very much. I appreciate the color.

Doug Howell
CFO, Arthur J. Gallagher

Sure.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thanks, Elyse.

Operator

Our next question comes from Arash Soleimani of KBW. Please proceed with your question.

Arash Soleimani
Analyst, KBW

Thanks. Just the first question, in terms of the benefits to the broker segment from tax reform, obviously it's a pretty nice tailwind there. To what extent do you expect that to fall to the bottom line versus resulting in higher compensation or other sorts of items that could reduce the bottom line impact?

Doug Howell
CFO, Arthur J. Gallagher

We don't run our company based on what the after-tax numbers are. We're an EBITDA-focused company, I think that's something that we'll continue to do, is focus on that number. Second of all, when you really look at the information we gave you, interestingly enough, we're showing you the statutory rates. I think it's important to know, had we recapped the last year's pro forma and used really, when you get out a few years, 5.25% is what we'll be paying in income tax in our domestic operations, when you get out about three or four years from now because of the tax credits. The gearing that you would see in the brokerage and risk management segment would go up a lot. It's already up 15% now in those core segments together.

You move that 21% rate down in the math down to 5%, you'll pick up a ton more increase there.

Arash Soleimani
Analyst, KBW

Based on the comments where obviously you're basing everything or running the company based on EBITDA, it sounds like that's something where it really should be expected to hit the bottom line and it, if anything, gives you more capacity for M&A.

Doug Howell
CFO, Arthur J. Gallagher

That's right.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

That's right.

Arash Soleimani
Analyst, KBW

The IT refresh that you mentioned, can you just remind me, how often would something like that occur in the business?

Doug Howell
CFO, Arthur J. Gallagher

Every once in a while, we have an opportunity to really seize an opportunity to improve something, we took it this quarter. It's a little hit or miss on whenever we do that.

Arash Soleimani
Analyst, KBW

Okay, great. Thank you very much for the answers.

Doug Howell
CFO, Arthur J. Gallagher

All right.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thanks, Arash.

Operator

Our next question is from Kai Pan of Morgan Stanley. Please proceed with your question.

Kai Pan
Analyst, Morgan Stanley

Good evening. Thank you, and congrats on the strong finish. My first question, just follow up on Elyse's question on the organic growth in the fourth quarter. Could you give a little more color as to what's really behind the 6% plus organic growth, and why it's not repeatable?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Well, Kai, this is Pat. We smashed it in the fourth quarter.

Kai Pan
Analyst, Morgan Stanley

Okay.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Our salespeople killed it, that just doesn't happen every quarter.

Kai Pan
Analyst, Morgan Stanley

All right. I take that. On the margin front, I'm just wondering, you grow about 4%, and if you look at the margin for the full year, actually, it could expand even more, especially I'm looking at your comp expense ratio for the full year, roughly flat year-over-year. Why wouldn't it have more sort of wage or expense leverage?

Doug Howell
CFO, Arthur J. Gallagher

Well, first and foremost, remember what makes the money for the stockholders, that's our people. We pay our producers based on what they produce, and they participate in that. We like a comp ratio where it's been. That comp ratio has kind of been the comp ratio for us for 30 years, 40 years, something like that. There's opportunities for some leverage in that. Really, we still have opportunities in our operating expenses. Kai, there are wage pressures that are out there. As we reach full employment in many of the countries, it's more competitive for people. If we can hold the comp ratio where it is, continue to go after our productivity lifts on the operating expenses, we see that as a way we'll expand margins if we come in somewhere in the mid fours.

Kai Pan
Analyst, Morgan Stanley

Okay. One last question. It's a number question. Is that if you look at your reported and pro forma for the corporate segments and especially the corporate lines, it looks like under the new tax law, looks like the losses will be double the prior tax regime. If you look at the forecast for your net earnings or net losses in that line in 2018, it's roughly the same as 2017. I'm just wondering why is the losses not more in the corporate line?

Doug Howell
CFO, Arthur J. Gallagher

There were some one-off items in the corporate item that we just don't see repeating again. I think especially if you throw in the move and the tax reform items and there were matters related to the litigation that we won three years ago that we're running through there. There were some costs that won't repeat, that's why we think it will perform about as well even after tax reform.

Kai Pan
Analyst, Morgan Stanley

All right. Thank you so much for all the answers.

Doug Howell
CFO, Arthur J. Gallagher

All right.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thank you, Kai.

Operator

Once again, ladies and gentlemen, if you would like to ask a question, please press *1 on your telephone keypad. Our next question comes from James Nicklickji of Citi. Please proceed with your question.

James Nicklickji
Analyst, Citi

Yeah. Thanks, guys. I don't want to beat a dead horse here, when we met with you guys in December, I believe the guidance in brokerage was for 3% to 3.5%, and you did 6%. Was there sort of a lot of upside to that number in the second half of December, or was there organic pulled from the first quarter of 2018 into that fourth quarter number? I guess that's my first question, then I have a follow-up as well.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

The answer to that's no.

Doug Howell
CFO, Arthur J. Gallagher

No. Also, too, the guidance, remember, our guidance in the third quarter, I don't think we actually said 3% to 3.5%. Did we? If we did, maybe we were being just a little conservative on that. I think our guidance really was that we didn't expect any margin expansion, and we ended up getting 40 to 70 basis points on how you measured it. If we said that at the time when we were sitting there in December, we had a terrific December. Based on through November, we were probably someplace in that 3% to 4% range.

James Nicklickji
Analyst, Citi

Got you. Strong December. Got it. Okay.

Doug Howell
CFO, Arthur J. Gallagher

Yeah.

James Nicklickji
Analyst, Citi

My follow-up is on Corporate. Before the adjustments, I saw you guys were looking for a profit there, and there was a little bit of a loss. Could you just walk me through what the weakness was for net income before the adjustments?

Doug Howell
CFO, Arthur J. Gallagher

All right. Let's go for the Corporate Segment. If you look at what we expected and what we published on December 12th, we hit exactly what we thought on interest expense, maybe a little bit better. We got better there. We blew the doors off of it, as Pat says, on the clean coal. We came at the higher end of the range on our earnings on that. We also had less loss on the corporate line of corporate there. We didn't really forecast any lease move related to our headquarters, so that came in right.

Maybe you're looking, I don't know what you're exactly looking at, but we did book our tax reform adjustment, which was about a $29 million charge as we adjusted our deferred tax asset, as we adjusted our transition tax, and a few other items that we adjusted, some actual to perm differences there, or return to actual provision items there. By and large, I think all of our numbers actually beat the expectation that we laid out in December.

James Nicklickji
Analyst, Citi

Got it. It's tax reform. Okay. Thank you very much.

Doug Howell
CFO, Arthur J. Gallagher

It's the tax reform line you're not looking through.

Operator

Our next question comes from Adam Klauber of William Blair. Please proceed with your question.

Adam Klauber
Analyst, William Blair

Morning, guys. Couple different questions. Wholesale had a good quarter. After the tough weather, are you seeing more inflow of risk into the market?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Yeah, I would say that's fair, especially around the catastrophe stuff. There's an awful lot more marketing going on. People are pushing for rate there. It's not holding across the board. Yeah, more people are entering the E&S market.

Adam Klauber
Analyst, William Blair

Can you remind me, what's the seasonality to the property renewals? Is it pretty even? Does more stuff come up before the summer?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

No, it's pretty much second, third quarter.

Adam Klauber
Analyst, William Blair

Second, third quarter. All right. Those are the bigger quarters, right?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Yeah.

Doug Howell
CFO, Arthur J. Gallagher

Right.

Adam Klauber
Analyst, William Blair

Yep. We'll probably get a good idea after the second quarter if there is more of an increase in some of that property. Is that right?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Correct.

Adam Klauber
Analyst, William Blair

Okay. As far as the benefits business, I think you mentioned 6%. That seems better than it has been. I'm not sure if you've always said that number. What's driving the growth there?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Well, I think that we benefit from confusion and change. When you've got the reform stuff going on in Washington, changes to the ACA, our people need an awful lot of help with that. Now, the other thing that's driving it is we're making sure that our clients realize that we're not just about health insurance. What we're doing is trying to help employers become the destination employer. In this work environment, where we're approaching full employment, that's important stuff. Our voluntary numbers are up, our consulting numbers in HR are up, our health insurance numbers are up nicely, but it really is across the board.

Adam Klauber
Analyst, William Blair

I know you've added in the last couple of years, you've invested in this practice, added a fair amount to it. Is that allowing you to go up market a bit? I'm not talking about the jumbos, but are you getting some of the larger-

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Yeah

Adam Klauber
Analyst, William Blair

clients also?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Yes, it is. Definitely. We're competing well on multi-thousand life cases now against some of the stronger competitors.

Adam Klauber
Analyst, William Blair

Right. That makes sense. Okay. If you could give us even a general idea, what was the growth in your producer force in 2017 versus 2016? I guess, what are the thoughts on 2018?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Well.

Doug Howell
CFO, Arthur J. Gallagher

Our producer headcount was up 1%, excluding acquisitions.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

If you add acquisitions, which is accretive to production headcount.

Doug Howell
CFO, Arthur J. Gallagher

Yeah

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

You've got that number.

Doug Howell
CFO, Arthur J. Gallagher

I'll see if I can get there for you, Adam.

Adam Klauber
Analyst, William Blair

Okay. Yeah, I'd be interested in the total number. As far as London, there's an investigation going on in London. I'd be interested in your thoughts therein. If I remember, do you have a wholesale London business? If so, how big is that?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

It's really big. I don't have a revenue number for you off the top of my head, but we're one of the largest London brokers in the London market. Yes, the FCA is looking at the entire wholesale industry, and we always believe that we do what's right for the client. Frankly, we support the FCA's effort to look at that.

Doug Howell
CFO, Arthur J. Gallagher

One of the things, too, is the nature of our wholesale business in there is moving business into the London marketplace. It's not nearly as big when you look at sidecars and programs and that. It's not really that type of business that the popular press is talking about.

Adam Klauber
Analyst, William Blair

Right. Yeah, my understanding, you haven't done a lot of the big facilities, a lot of the big programs that some of your other competitors have. In general, is that on point?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

That's correct.

Adam Klauber
Analyst, William Blair

Okay. Very helpful. Thanks, guys.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thanks, Adam.

Doug Howell
CFO, Arthur J. Gallagher

Thanks, Adam.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Have a good night.

Doug Howell
CFO, Arthur J. Gallagher

We added about 5% producer headcount as a result of acquisitions last year. Also to follow up.

Operator

Our next question comes from Mark Hughes of SunTrust. Please proceed with your question.

Mark Hughes
Analyst, SunTrust

Thank you. The M&A environment with tax rates going down, is that pushing up multiples? Are either private equity or you all paying more for these after-tax dollars?

Doug Howell
CFO, Arthur J. Gallagher

Yeah, I think there'll probably be a one turn in a multiple as a result of it.

Mark Hughes
Analyst, SunTrust

Is that going to bring more deals to the market or should that be a tailwind in 2018?

Doug Howell
CFO, Arthur J. Gallagher

Yeah, I think so. Remember, the real motivation for somebody to join us is they want our capabilities and our resources, and that is also accelerating on an even more rapid pace. The money will be better for those folks that are selling. I think that the reality is that this gets to be much more of a complicated business, especially take our benefits practice we just talked about. It is very confusing, and we have some really, really great smaller brokers out there that when they join us, they continue to bring great service to their customers when they throw on our capabilities. We see it as a really ripe environment next year.

Mark Hughes
Analyst, SunTrust

Any restrictions on private equity leveraging up with tax reform, is that going to make a difference?

Doug Howell
CFO, Arthur J. Gallagher

I haven't really looked at the math when it comes to the interest non-deductibility matter. Again, to be honest, if somebody's interested in selling to a PE firm, they're probably not interested in adding capabilities to the resources. They just want to be a part of a label. We don't do well with people that don't have any interest in our capabilities and the resources that we can bring. I don't see it as impacting our results. The number of looks that we'll have next year will be up and maybe for PE, too, but I think there's plenty of them out there.

Mark Hughes
Analyst, SunTrust

On the risk management, when we think about workers' comp claims, any commentary on the underlying trend there? Any indication that the stronger economy could lead to increased frequency?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Far, we're seeing, Mark, about a 1% uptick. Not a huge uptick there.

Mark Hughes
Analyst, SunTrust

That's just the same, no changes?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Not so far.

Mark Hughes
Analyst, SunTrust

Yep.

Doug Howell
CFO, Arthur J. Gallagher

If payrolls go up, especially if we get into any big infrastructure spend, the financial type jobs, they don't have nearly as many workers' comp claims then. If we get into a big construction boom here in the U.S., you'll see those numbers go up.

Mark Hughes
Analyst, SunTrust

Right. Yep. Thank you.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thanks, Mark.

Operator

Our next question comes from Arash Soleimani of KBW. Please proceed with your question.

Arash Soleimani
Analyst, KBW

Thanks. Just had a quick follow-up. When you said the organic in 2018 would need to be closer to 4% than 3% for margin expansion, can you just remind me why it would be a higher organic requirement this year?

Doug Howell
CFO, Arthur J. Gallagher

We've always said it's tough to expand margins if it's 3% or less. There is a little wage pressure out there right now. If we get to 4%, is there some margin expansion? Probably. Someplace between 3% and 4%, we'll see how the year comes out. I would hope so, but you just never know in this environment. I'm being a little cautious on that.

Arash Soleimani
Analyst, KBW

All right, perfect. Okay, perfect. Thank you very much.

Operator

Our next question comes from Kai Pan of Morgan Stanley. Please proceed with your question.

Kai Pan
Analyst, Morgan Stanley

Yes, I have two follow-ups. Number one is, could you talk a little bit more about your technology investment and how do you think technology could disrupt the brokerage business?

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Well, I think, Kai, if you take a look at the numbers around Insurtech investments, there's $billions flowing into this industry. We're doing, I think, a pretty good job of watching that. We're, of course, doing all we can to utilize technology to continue to improve our business. So far, the things that we've watched and followed, some are very clever, but I don't see them as being a drastic disruptor, in particular, where we stake out our position in the marketplace is as a trusted advisor. Yes, we do have some electronic broking that we do around cyber. We'll quote 200 cyber quotes a month, literally touch-free. That's actually a day when I think about it. It's not a month, it's a day. That's not a huge part of our business.

Where we make our money and where we hold onto our clients is by being the person that they rely on for advice. I don't think that's going away.

Doug Howell
CFO, Arthur J. Gallagher

Yeah, two things. If you look at Insurtech, that's really improvement of service tech. We have some pretty exciting things going on in terms of helping us improve our service to the customers. When it comes to distribution, RPS on the wholesale side is the place that's putting good wholesaler to broker type capabilities in that will allow them to quick quote cyber, umbrella, et cetera. Those are the places. When it comes to just pure distribution tech, selling insurance a new way, pretty hard when our customers are buying four or five different policies on the account, because typically, those are one single coverage type policies, that's really not what we specialize in. We're a little further up market than that.

Kai Pan
Analyst, Morgan Stanley

Okay, that's helpful. My last one is on your tax strategy. You have clean coal business to lower your effective tax rate. Now the U.S. tax law changes, the playing field is more or less leveled. Are you going to pursue other tax strategy after the expiration of clean coal in 2021?

Doug Howell
CFO, Arthur J. Gallagher

Well, there's two different questions. I just want to make sure that our tax credit strategy was always there to take our rate from the regular rate to the AMT rate. That used to go from 35% to 20%. Now, with the way the law will work, we'll be able to take our rate from 21% to 5.25%. It's almost exactly the same 15% step back in the rate. The amount that it produces for us is nearly identical. When it comes to the longevity of the program, right now we have credits that we believe, even with some rapid growth in the U.S., if you just model it out, that our tax credits will last us well into the late 2020s. What's the next step in tax credits? We've got a decade or more to figure it out.

It's not something I feel like we need to rush into today to put more money into something where we don't need tax credits until 2030. I think we're pretty well positioned right now for the next 10 plus years of our lives when it comes to really paying. If we can pay 5% U.S. corporate taxes for the next 10 to 12, 13 years, that'd be terrific, wouldn't it?

Kai Pan
Analyst, Morgan Stanley

Thank you so much.

Operator

As a final reminder, if you would like to ask a question, please press star one on your telephone keypad. Our next question comes from Elyse Greenspan of Wells Fargo. Please proceed with your question.

Elyse Greenspan
Analyst, Wells Fargo

Hi. Thank you. I had a follow-up question on revenue recognition. Doug, you mentioned this would, I believe, be positive for your earnings. It's my understanding that for the most part, annual revenue should be unchanged. Please correct me if I am wrong. As we think about you guys adopting revenue recognition for 2018, I guess that's margin accretive. When we think about, I know another broker had said that they would see an expense benefit in 2018, kind of like a one-year adjustment for the deferral of some expenses. Is your comment that this is positive to your earning stream, is that an ongoing, not just a one-year comment? Can you just tie a few of those things together?

Doug Howell
CFO, Arthur J. Gallagher

Yeah, I'll do the best I can. It's highly complicated, but I think that you've characterized it correctly. I wasn't commenting on any one-time item other than the cumulative effect of the change that comes in in January, that we'll book basically 12/31/2015 or 01/01/2016. In terms of why do earnings elevate is, in general, revenues will go up. There'll be a small impact on EBITDA that will go up. I guess that would probably wash out on the margin to a certain extent. Really, we've been pretty conservative on when we recognize contingent commissions and also direct bill or carrier bill or installment bill policies. That will be something that pulls forward. You'll also have the stuff we earn this year that will get pushed back, but there's a net uplift in it.

Elyse Greenspan
Analyst, Wells Fargo

When is the plan that you guys are going to give us, I guess, the pro formas for 2017?

Doug Howell
CFO, Arthur J. Gallagher

I think I said in my open commentary that we hope to have that to you by late March or early April, so.

Elyse Greenspan
Analyst, Wells Fargo

At that point, you'll also give us the corporate earnings projections by quarter for 2018, because I noticed we just got the full year outlook.

Doug Howell
CFO, Arthur J. Gallagher

Yes, that's correct.

Elyse Greenspan
Analyst, Wells Fargo

Okay. One last question. I know there was an earlier question just in terms of, I guess, the fact that things seem to have gotten better towards the end of December after your Investor Day. Do you guys have an initial view on how January has been that you can share with us and tie to your full year outlook for 2018?

Doug Howell
CFO, Arthur J. Gallagher

No, because if we had that capability, I would've been able to tell you on December 12th. It doesn't all happen on the last day of the month. I wish I did, but this is a sales business. I know there is a rush at the end of the month in order to get things booked. I think at this point, I really don't have a look at January at this point.

Elyse Greenspan
Analyst, Wells Fargo

Okay. Thank you very much.

Operator

You're welcome.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Thanks, Elyse.

Doug Howell
CFO, Arthur J. Gallagher

Thanks, Elyse.

Operator

There are no further questions in queue at this time.

J. Patrick Gallagher, Jr.
Chairman, President, and CEO, Arthur J. Gallagher

Great. I will make a quick comment as a wrap-up. As we said a number of times, 2017 was a fantastic year for Gallagher. I'd like to thank each and every one of our nearly 27,000 colleagues for their hard work. As we enter 2018, our focus remains on executing on each component of our value creation strategy, growing organically, growing through tuck-in acquisitions, improving our quality and productivity, and maintaining our unique Gallagher culture. Thank you for being with us this afternoon, and have a great evening.

Operator

This does conclude today's conference call. You may disconnect your lines at this time.