Abercrombie & Fitch Co. (ANF)
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Earnings Call: Q4 2014

Feb 26, 2014

Speaker 1

At this time, I would like to turn the conference over to Brian Logan. Mr.

Logan, please go ahead.

Speaker 2

Good morning, and welcome to our Q4 earnings call. Earlier today, we released our 4th quarter sales and earnings, income statement, balance sheet, store opening and closing summary and an updated financial history. Please feel free to reference these materials available on our website. Also available on our website is an investor presentation, which we will be referring to in our comments during this call. Today's earnings call is being recorded and the replay may be accessed through the Internet at abercrombie.com under the Investors section.

The call is scheduled for 1 hour. Joining me today are Mike Jeffries and Jonathan Ramson. Before we begin, I remind you that any forward looking statements we may make today are subject to the Safe Harbor statement found in our SEC filings. In addition, due to the 53rd week in the fiscal 2012 retail year, 4th quarter comparable sales are compared to the 13 week period ended February 2, 2013. After our prepared comments this morning, we will be available to take your questions for as long as time permits.

With that, I will hand it over to Mike for some opening remarks. Good morning, everyone, and thanks for joining us. 2013 was a challenging year with sales and earnings falling well short of the objectives we set at the beginning of the year. After 3 years of positive growth in our combined U. S.

Chain store plus direct to consumer comparable sales metric, that metric turned negative in 2013 against the backdrop of a challenging retail environment, particularly in the teen space. The significant decline in store traffic that began in July continued through the holiday season and as yet has shown no sign of abating. Despite that difficult context, it is important that we return to positive growth, particularly in our core U. S. Business and the steps we are taking as we execute or against our long range strategic plan should put us in a position to achieve this goal.

For the Q4, we were pleased to see some sequential sales improvement and that we were able to exceed our earnings guidance coming into the quarter. In addition, our direct to consumer business was particularly strong and represented nearly 25% of total sales for the quarter, up in all regions with particularly strong growth in Asia. We are also pleased by the excellent results we are seeing in our new stores in China and Japan. We now have 7 Hollister stores in Mainland China, including our newest store at the IST Mall in Nanjing. Overall, our stores in China posted a 35% increase in comparable store sales for the year.

We look forward to the opening of our Shanghai A and F flagship store in April, which will further support our growing brand awareness in Asia. We plan to open approximately 5 additional stores in China in 2014, including 2 mall based A and F stores. In Japan, we opened our 2nd Hollister store at Lolliport, Shinmisato in Tokyo during the quarter. Similar to our first store in Yokohama, volume is annualizing at more than twice our initial plan and four wall margins are well above our hurdle rates. These stores have been an important test for us and we are reviewing our ability to accelerate our plans in Japan given the success we have seen.

During the quarter, we also opened our first store in the Middle East at the Mall of the Emirates in Dubai. This store is also exceeding our initial projected volume and is on track to be one of our top Hollister stores globally. We look forward to additional openings in the Middle East in 2014. While showing some modest improvement, comps across most countries in Europe remained significantly negative with Scandinavia again being the exception. The general economic outlook in Europe remains uncertain with youth unemployment remaining stubbornly high in most of our core markets.

Notwithstanding the sustained comp declines we have seen, our productivity in Europe remains well above the mall average. Mall average. From a merchandise standpoint, we performed well in outerwear for the quarter, which comped up strongly across genders and brands. We continue to see high potential in this category. Our accessories, underwear and intimates businesses also did well for the quarter.

And our denim business remains solid comping positively on a gross basis. In our last earnings call, we laid out 4 key priority areas and I would like to take a few minutes to speak to each of those. 1st, continuing to improve fashion in our female business is a critical objective and ties very closely to our objective of driving productivity in our U. S. Stores.

We are taking aggressive steps to evolve our assortment, shorten lead times increase style differentiation. Lowering our average unit cost will also help us to be more competitive on AURs in this part of the business. We are now testing close to 100 percent of our assortment and we have new technology that enables us to test much earlier in the product development cycle. We are deploying new fabric platforming processes that are reducing lead times, particularly in Chase, which is now a significant component of our fashion business. And we will begin to include shorter lead time vendor designed product in our assortments for the first time this quarter.

Our second key priority is increasing brand engagement through enhanced marketing initiatives and campaigns. During the Q4, we spent an incremental $5,000,000 in marketing, which produced good results. For 2014, we are approaching this aggressively, including a significant increase in planned marketing expense. We will launch a global marketing campaign for Hollister this summer, featuring an evolved positioning, which we are very excited about. We are committing significant spend toward the campaign, which will be delivered through events, PR and social media.

For ANF, we expect to launch a similar campaign aimed for back to school. Both campaigns are leveraging our in-depth customer research and are also benefiting from the learnings of our additional marketing spend in the Q4. This included an aggressive push to reach more fashion bloggers, which has generated more than 17,000,000 impressions to date. We were a leader in social media, partnering with Facebook and Twitter to unlock new customer targeting opportunities over the Black Friday and winter sale periods. We're also excited about the latest installment of our A and F Rising Stars campaign, which features 7 new faces across movies, television and music.

Speaker 3

To date, we

Speaker 2

have generated over 100,000,000 media impressions related to this campaign, appearing on Access Hollywood, E! Teen Vogue and other relevant media. In addition, our first A and F star Twitter chat with actor Diego Boneta was a trending topic on Twitter. 3rd, we made excellent progress on the restructuring of our cost base and Jonathan will give more details on this in a moment. As we move forward, we believe the next big area of opportunity lies in lowering our merchandise average unit cost.

Our average unit cost will be down on a full year basis for 20 14 weighted toward the back half of the year and we see additional opportunity as we move forward particularly for Hollister. 4th, we continue to focus on ensuring we are properly organized to execute against our strategic plan. We are making progress on our search for our brand presidents and next month we will move to a vertical organization structure by brand for most of our categories in design, merchandising and planning. We believe these actions will support a number of key objectives including increased brand differentiation and increased accountability. Beyond these 4 immediate priorities, we continue to focus on disciplined execution against our long This includes looking at selling 3rd party brands through our channels and selling our branded merchandise through 3rd party channels.

As you know, the partnership between Keds and Hollister was very successful last fall and we are continuing that collaboration with new SKUs later this year. We have a long list of additional collaborations in the work across footwear, apparel and accessories, which we are excited to launch in the coming months. We know our target customer values these sorts of relationships and we believe they can improve our brand positioning while driving incremental sales and margin. As we look forward to 2014 and beyond, there's much work ahead of us as we navigate a rapidly changing, difficult and uncertain environment. However, we are encouraged by the progress we are making as we continue to execute against our long range plan objectives and are committed to achieving meaningful improvements in our business.

Now let's go to Jonathan.

Speaker 3

Thanks, Mike, and good morning, everyone. I'll start with a short recap for the quarter and then talk about our outlook for 2014 and the key drivers of our longer term financial objectives. For the quarter, the company's net sales were $1,299,000,000 down 12% to last year with approximately 6% of the decline attributable to the extra week in last year's fiscal quarter. Including DTC, total comp sales were down 8% with comp store sales down 16% and comp DTC sales up 24%. Total DTC sales including shipping and handling were up 18%.

Total U. S. Sales including DTC were down 13% with comp sales down 8%. Total international sales including DTC were down 9%, comp sales also down 9%. Overall sales were better than expected, particularly during season.

Within the quarter, comparable sales were weakest in January, reflecting in part significantly lower promotional activity compared to last year. The gross margin rate for the quarter was 4.40 basis points lower year over year, which was in line with expectations and reflected an increase in promotional activity during the high volume holiday season, including shipping promotions in the direct to consumer business and an adverse effect from the calendar shift. On an adjusted non GAAP basis, operating expense for the quarter was 621,000,000 versus $692,000,000 last year. This excludes pretax charges of $44,000,000 which are detailed on page 4 of our investor presentation. Expenses for the quarter came in significantly below forecast as we were able to accelerate savings from the profit improvement initiative, which totaled approximately $25,000,000 for the quarter.

This was partially offset by additional marketing expense of approximately $5,000,000 for the quarter. On an adjusted non GAAP basis, operating income for the quarter was $155,000,000 versus $252,000,000 a year ago. Operating margin on an adjusted basis decreased 5.30 basis points, primarily resulting from gross margin erosion. The tax rate for the quarter excluding effective charges was 31.4%, which reflects a benefit from a higher proportion of earnings being generated from international operations than previously expected. The quarter, the company reported adjusted non GAAP EPS of $1.34 versus $2.01 last year.

Relative to initial guidance for the quarter, results were better than expected due to higher sales and gross profit, greater expense savings and a lower tax rate with each contributing approximately equally. Turning to the balance sheet, we ended the quarter with approximately $600,000,000 in cash and cash equivalents and borrowings under the term loan of $135,000,000 We ended the quarter with total inventory cost up 24% versus the low levels a year ago with in transit significantly contributing to the increase. Excluding in transit, inventory was up 16% and by a somewhat lesser amount on a unit basis. Also keep in mind that this the increase this year is off a 37% decrease last year due to low fall carryover inventory, delayed spring receipts and less inventory in transit. On a 2 year basis, inventory is down 22%.

During the quarter, we closed 16 of our standalone Gilly Hicks stores and incurred charges of approximately $37,000,000 related to the restructuring. We expect the remaining stores to be substantially closed by the end of the Q1 of fiscal 2014. Excluding charges associated with the restructuring, we incurred an operating loss of approximately $30,000,000 related to Gilly Hicks for the fiscal year. We expect to incur approximately $10,000,000 in additional charges associated with Gilly Hicks in 2014 and that excluding those charges the brand will operate on a breakeven basis. Excluding Gilly Hicks, we closed 46 U.

S. Stores during the year bringing total closures since 2010 to 220. Turning to 2014 and beyond, our financial objective remains to drive significant improvement on return on invested capital through a combination of disciplined capital allocation and operating margin improvement. Starting with capital allocation, we anticipate 2014 capital expenditures of around $200,000,000 or slightly greater, which includes the effect of some timing shifts from 2013. As discussed at our Investor Day in November, our 2014 capital expenditures are prioritized towards DTC and IT investments to support growth initiatives.

This includes a major project to reconfigure 1 of our distribution centers here in New Albany to be a dedicated direct to consumer facility. This will provide the additional infrastructure necessary to support unit volume growth from our expanding web exclusive assortment and also improved processing speed. CapEx related to new international store openings will be significantly lower than in recent years and prioritized towards key growth markets of Japan, China and the Middle East. We expect to open 16 full priced international stores throughout the year, including the A and F flagship store in Shanghai and a small number of A and F mall based stores. Overall, our ROI on 2014 CapEx is expected to comfortably exceed our 30% objective.

As we announced earlier this morning, the Board has approved a $150,000,000 accelerated share repurchase to be executed during the Q1 pursuant to the existing open share repurchase authorization of 16,300,000 shares. The accelerated share repurchase reflects our confidence in our ability to achieve significantly improved performance and create sustainable value for our shareholders. We anticipate additional share repurchases over the course of the year, utilizing free cash flow generated from operations in addition to utilization of existing or additional credit facilities. With regard to operating margin improvement, in our November Investor Day presentation, we identified 4 key drivers being improvement in U. S.

Store productivity and AUR, growth in DTC penetration, profitable international growth and cost reduction. On cost reduction, we now expect gross savings from our profit improvement initiative to be at least $175,000,000 of which approximately $30,000,000 was recognized in 2013 and an incremental $145,000,000 will be recognized in 2014. We expect to realize some additional savings beyond 2014. The majority of these savings are included in operating expense with a smaller element included in gross margin. Over half of the savings being generated are expected to come from the store operations work stream.

Other areas of significant savings are store repairs and maintenance, store packaging and supplies, IT and corporate overhead. Partially offsetting these savings, we expect to increase 2014 marketing expenditures by approximately $30,000,000 or greater as compared to 2013 with the expense skewed disproportionately towards the first half of the year. This is on top of the additional $5,000,000 we spent in the Q4 of 2013. Going forward, as Mike alluded to, we believe there is potential to achieve meaningful savings in AUC beyond the modest reduction baked into our 2014 outlook, particularly with regard to Hollister. On DTC, we anticipate another year of strong growth in 2014, both in

Speaker 2

the U. S.

Speaker 3

And internationally with the segment margin remaining in the mid to upper 30s. The investments we have made in the DTC business resulted in conversion rates being up significantly across all sites in 2013 and we plan to continue to invest in DTC including increasing our assortment of web exclusive styles, completing the order management system upgrade to support omni channel initiatives, advancing mobile capabilities and expanding international language and payment options. With regard to U. S. Store productivity, alongside some of the initiatives Mike referenced, we continue to see store closures as a significant part of the equation.

We currently expect to close 60 to 70 stores in the U. S. During 2014 through natural lease expirations. Significantly, our average remaining lease term for U. S.

Chain stores has roughly halved in the past few years and we have over 500 leases up for renewal between now and the end of 2016. This gives us significant flexibility to respond to changing retail dynamics in the U. S. Moving on to our earnings outlook for 2014. Based on an assumption of a high single digit decline in comparable store sales and an approximate 20% increase in comparable direct to consumer sales, the company projects full year diluted earnings per share in the range of $2.15 to $2.35 The sales projection does not include any benefit the company may realize during the year from its long range plan initiatives, but also does not reflect further potential deterioration in underlying trends.

The guidance assumes a gross margin rate for the full year that is flat to down slightly compared to fiscal 2013 with continuing AUR pressure and lower shipping and handling revenues relative to sales offsetting AUC improvement and a benefit from the company's profit improvement initiative. The above guidance does not include remaining charges related to the restructuring of the Gilly Hicks brand, other impairment and store closure charges or charges related to the implementation of the profit improvement initiative. We anticipate a full year tax rate of approximately 35% and a weighted average share count of approximately 78,000,000 shares excluding the effect of share repurchases including those pursuant to the announced accelerated share repurchase. With that, I'm going to hand it over to Brian to provide some more details on our results for the quarter.

Speaker 2

Thanks, Jonathan. As reported, 4th quarter comp sales were down 8%. By brand, comp sales including direct consumer were down 6% for Abercrombie and Fitch, down 8% for Abercrombie Kids and down 10% for Hollister. Across brands, female performance remained weaker than male. Changes in foreign currency exchange rates versus a year ago benefited sales by approximately $9,000,000 Also due to the extra week in the fiscal 2012 calendar, sales for the prior year comparable 13 week period ended February 2, 2013 had approximately $82,000,000 less in sales versus the reported 14 week period ended February 2, 2013, which adversely affected 4th quarter year over year sales and earnings.

The gross profit rate for the Q4 was 59.0 percent, 440 basis points lower than last year's 4th quarter gross margin rate, reflecting an increase in promotional activity. Stores and distribution expense for the quarter was $506,000,000 down from $570,000,000 last year. The stores and distribution expense rate for the quarter was 38.9%, approximately flat to last year. Expense savings in store payroll, store management and support and other store and distribution expense including accelerated savings resulting from profit improvement initiatives were offset by the deleverage effect of negative comparable store sales excuse me, comparable sales and higher direct to consumer expense. MG and A expense for the quarter was $119,000,000 versus $122,000,000 last year.

MG and A expense for the quarter included $3,000,000 of charges related to the profit improvement initiative. Excluding these charges, MG and A expense for the quarter was down $7,000,000 a decrease of 6% versus last year. Details of our international Hollister store openings for the quarter are included on the slide on Page 9 of the investor presentation. At the end of the quarter, we operated 8 43 stores in the U. S.

And 163 stores in Canada, Europe, Asia and Australia.

Speaker 3

This concludes our prepared comments.

Speaker 2

We will now Asia and Australia. This concludes our prepared comments. We will now take your questions. Thank you.

Speaker 1

Thank you very much. And for the members of our telephone audience. Our first question today will come from Stephanie Wissink, Piper Jaffray.

Speaker 4

Mike and Jonathan, a question for you just on one

Speaker 5

of the strategies you outlined relative

Speaker 4

to U. S. Store productivity initiatives. I think Mike you mentioned that an improved AUR is core to that strategy. But Jonathan you also mentioned in your gross margin guidance for 2014 that you would expect some AUR declines.

So is this a reflection of 2014 being a transitional year along that improvement plan? Or is there something in your consumer insights that's lending to rethinking the merchandise pricing structure?

Speaker 2

Yes. Let me respond to that Steph. We have a number of initiatives to improve our AUR and we've gone over those before, but I'll go over them again. Reducing markdowns and promotions through being more conservative with our upfront buys, evolving the testing of our assortment, reducing lead times to react more quickly to our tests, increased style differentiation and refining our presentation standards and improving our allocation accuracy. This is these are a few points.

The list is really longer. But and this is a very big but, we currently operate in a very challenging retail environment and we really expect AURs to come down. They're going to be offset by some of these statement, to reduce

Speaker 6

AUC

Speaker 2

to give us that statement to reduce AUC to give us that flexibility. This is a very important part of our strategy.

Speaker 4

Thank you. Best of luck guys.

Speaker 2

Thank you, sir.

Speaker 1

Next is Brian Tunick, JPMorgan.

Speaker 7

Thanks. Good morning, guys. Good morning, Brian. Hey, guys. My question is, I guess, on the vertical structure by brand.

I think that's obviously new to all of us and to how you're thinking about it. I mean going out announcing brand presidents, a lot of things happening on the Board level. Can you maybe talk about Mike sort of your sort of view what kind of people you want to have running Hollister and Abercrombie's bread presidents and how you think the vertical structure is going to look a lot different than how you typically run the company horizontally by product category? Thanks very much.

Speaker 2

I think that people we're looking for and I have to say we found that there are some very well qualified people who are interested in joining this company. But they need a general management background in addition to being product oriented. The branding initiative will enable us to have more distinguished product, the product that's different from one brand to the next. And also will enable us through new insight with these new people to look at the business a little differently. It is a different concept, but one that I think is really appropriate for where the but one that I think is really appropriate for where the business is now.

I don't think that we're going to lose category dominance by doing it. I think we'll still be category specialists. Very good question, Brian.

Speaker 1

Our next question will come from Randy Konik with Jefferies.

Speaker 6

Great. Thanks a lot. I guess my question would be more for Jonathan. If you think about the 2014 outlook in terms of your visibility around that, how would you compare and contrast that to when you gave the 2013 outlook as it relates specifically to your visibility around the sales line, your visibility around the gross margin line and your visibility around the EPS line. Where do you feel most comfortable with that visibility those numbers that you gave this morning?

And where do you feel less least comfortable? Thanks.

Speaker 3

Yes. Hey, Randy. Yes, I think if you look back at 2013, clearly what happened was there was a huge change in traffic in July that then went on for the rest of the year. And as Mike alluded to in his comments, it's continued to date. So by the way, in the Q1, we've not yet lapped that.

So that is a change in the trajectory of the business that is attributable to a number of factors, but none of which necessarily fully explain why it was such an abrupt change that has obviously been widely reported across the industry. So I think the environment is uncertain. It's particularly uncertain when we get back to school in July and start to lap that decline what will happen. So we've taken an approach we've taken in the past projecting sales based on the recent trend. But I think to your point, there is certainly range the range of outcomes is broader than necessarily embedded in the guidance outlook.

And I think there is uncertainty out there still.

Speaker 7

Can you hear me?

Speaker 3

Yes. Go ahead, Ryan.

Speaker 6

Great. No, I guess my question specifically, if you take the 3 buckets, the sales line, the gross margin line and the EPS line. Do you feel most confident in the EPS number given you have a cushion of share buyback, you have these cost cuts that are coming through? Do you feel pretty confident in the gross margin line because of you talked about AUC declines offset by AUR kind of declines I guess? And then would you say that there's the least amount of visibility in the sales line given the environment, but because of the gross margin visibility, you feel good about the EPS visibility?

I guess that's what I'm trying to get at.

Speaker 3

Well, I think our gross margin, we have baked into that a modest AUC reduction, working hard to improve that. There is some benefit from the profit improvement initiative around $12,000,000 which is flowing to gross margin which is locked in. And then there's a mix benefit from international growth store closures in the U. S. And so on.

So baked into that guidance of flat to slightly down in gross margin is the assumption that AURs in our core U. S. Business are down year over year. And we feel that's a reasonable assumption at this point in time. We're obviously going back to the point Mike spoke to a second ago, hopeful that the initiatives we have in place during the year will enable us to do better on AUR, but we need to see that before we start taking it into our outlook.

We also have the marketing additional investments benefit of which is not baked into sales or margin outlook for the year. And on expenses, we feel very good, obviously, about $175,000,000 There is a potential to do a little bit better than that as we go through the year. I think the biggest area of limited visibility is to your point on the sales line. So that we will see how the year plays out as we go. We feel based on what we can see today what we're projecting to is a reasonable assumption.

Speaker 6

Very helpful. Thank you.

Speaker 3

Thanks, Randy.

Speaker 1

Our next question comes from Kimberly Greenberger, Morgan Stanley.

Speaker 4

Hi. Thanks so much. Good morning.

Speaker 3

Hi, Ken. Good morning, Ken. Good morning.

Speaker 4

My question is on international. I'm looking at the full year international store comps down 19%. That was certainly offset in part by strong growth in e commerce. I haven't heard you talk about the potential to either slow international expansion or potentially to look at some store closures there. And if you could comment specifically on the e commerce business, are you seeing the most robust growth in dollar volume in Europe and some of your older markets, maybe Europe and Canada?

Or is the majority of the incremental revenue coming from new markets in Asia? Thanks.

Speaker 3

So, Kimberly, maybe starting with the last piece. Our DTC growth is very strong, frankly, in all regions, particularly strong in Asia right now. So I think it's new markets in particular where we're seeing strong growth. But Europe is also strong and we were up solidly in the U. S.

As well and we foresee that continuing as part of what we're looking to for 2014. With regard to international expansion, we are opening fewer stores in 2014. We're prioritizing our CapEx towards ecom, towards some key IT investments we need to make and we're allocating less to new store openings. We're very excited by what we're seeing though in Japan and China and the opening in the Middle East. So, we are looking at our ability to move some of that up.

With regards to store closures internationally, we don't have any of those planned. There's the Fukuoka outlet store that we've talked about in the past of wanting to close at some point. Beyond that there are no other stores, but currently we have any plans to close internationally other than the Gilly Hicks stores in Europe.

Speaker 2

But I think the point that the European stores even with the decrease in sales are operating at sales levels that are above the mall averages. They're very profitable stores.

Speaker 4

Thanks so much.

Speaker 3

Thanks, Kimberly.

Speaker 1

Next we'll hear from Janet Kloppenburg, JJK Research.

Speaker 4

Good morning, everyone.

Speaker 1

Good morning, Janet. Good morning.

Speaker 4

Mike, I wondered if you could talk a little bit about your AUC objectives. I know that your quality disciplines have been the best in the industry. And I imagine that you'll continue to be very firm with respect to having some of the best quality in your space. So I wonder where the opportunity lay and how you thought you could achieve those goals? Thank you.

Speaker 2

I think that you're exactly right that our quality levels are the highest in the industry and we plan on maintaining those levels. We think that the opportunity in AUC reduction is in the Hollister brand And we think that we have an opportunity to reengineer some of that product, take some cost out of the product, but to still maintain the quality level that is appropriate for that customer in that brand. Most of the cost initiatives will come from Hollister. But as we compare ANAP

Speaker 3

to the

Speaker 2

rest of our competition and Hollister, as we're looking at that brand and who the core customer is, we will be better quality than the competition, but there will be some reengineering of that product as we look forward.

Speaker 4

Is that currently represented in the assortments, Mike? Or will we see that in the back half?

Speaker 2

You'll see that in the back half.

Speaker 4

Okay. So that hasn't

Speaker 2

No. And I would suggest Janet that you won't see anything.

Speaker 4

Okay. That's what I like to hear. Lots of luck.

Speaker 2

Okay. Okay. Thank you.

Speaker 1

Paul Leishway, Wells Fargo is next.

Speaker 8

Hey, thanks guys. Jonathan for you, just wondering when you think about your guidance for 2014, what are the expected charges that are not included in that guidance? And how much of those are cash? And also are there any charges that you view as one time that are in fact included in your guidance? And then just well, I'll stop there.

Speaker 3

Hey, Paul. Yes, the only specific charge of any significance is the $10,000,000 of remaining charges related to the Q3 Hix closures specifically related to European stores that we haven't closed yet. There's a little bit of expense related to the profit improvement initiative, but it's relatively minor. So about $2,000,000 So that's all that is not included in the guidance. Got you.

And then just a quick one for Mike. When you

Speaker 8

talk about selling 3rd party brands or selling through 3rd parties, what sort of initiatives do you have in mind? How extensive are we talking? Thanks Mike.

Speaker 2

We are talking pretty extensive on 3rd party in our existing channel. We're introducing a number of initiatives 3rd party, This is something we're just starting to look at. It could be a very interesting opportunity. It's interesting in terms of volume potential there. In terms of selling 3rd party in our channels, there is a volume opportunity, but it is also a positioning device for us.

Thanks guys.

Speaker 3

Good luck. Thank you.

Speaker 1

Next question comes from Adrienne Tennant, Janney Capital Markets.

Speaker 5

Good morning everybody. Hi, Adrienne. Hi. Mike, another question on the AUR piece of it. So my question is, are you taking down initial ticket?

And if so, in what categories? So I guess, I'm asking, is the initial pricing going to be lower and more competitive with accompanying lower percentage off discounting? Does that make any sense? And then Jonathan for you, the inventory, I know there was kind of a mall traffic drop off and so it's hard to touch the inventory in the early half of the year. So it still seems a little bit higher than kind of where the total sales is running.

Can you give us any color on carryover versus go forward product? And then when should we see like what's the inventory plan for the back half of the year? When should we see that kind of more in line with sales? Thank you.

Speaker 2

Adrian, I would love to answer the first part of your question, but for competitive reasons, I really can't. I think the issue is we're going after AUC, so we have opportunity.

Speaker 3

Adrian, on the inventory sorry, on the inventory part, we expect inventory at the end of Q1 to be up, but by a lesser amount than we were at the end of the year and then we expect inventory to be down at the

Speaker 2

end of

Speaker 3

Q2 and for the remainder of the year. In terms of the composition of the carryover, both fall and spring inventory were up year over year. We're very comfortable with the fall inventory carryover levels that they were really very low at the equivalent point last year and that affected our business in February in particular last year. So we're comfortable with where we are in inventory.

Speaker 5

And is there any call out on Chinese New Year? Is there any did you take any receipts early because of the early

Speaker 3

We had a bigger transit number. We did have a bigger transit number significantly higher than a year ago that's baked into the overall inventory. As we said, if you exclude it in transit inventory was up about 16%.

Speaker 5

Okay. Okay, great. Thank you. Good luck.

Speaker 3

Thank you. Thank you.

Speaker 1

Our next question will come from Matt McClintock, Barclays.

Speaker 6

Hi, good morning and congrats Jonathan on the recent promotion.

Speaker 3

Thanks, Matt.

Speaker 6

I was wondering if we could talk a little bit about DTC. It sounds like a lot of the marketing investments that you're making would have a meaningful impact on your DTC. Is that kind of the channel that you're thinking about for the marketing investments? And then secondly, you discussed investing in

Speaker 1

your mobile capabilities going into 2014.

Speaker 6

Can you give us some capabilities going into 2014. Can you give us an understanding or just an overview of how your mobile capabilities have evolved over the last year and where you expect to get them? Thanks.

Speaker 3

Yeah. Maybe just taking the first part, Matt. The marketing investments we're making, a lot of it will be delivered through digital and online, but we expect the benefit to be across channels. So we're not expecting the benefit to be limited to the DTC channel. In terms of the changes we're making online, I mean, some of the investments we alluded to in the prepared comments were an expanded assortment, search and navigation, experience design, redesign of the Hollister website, personalization, additional international expansion particularly focused on Asia given the point we referenced a moment ago.

And to your point on mobile, we're seeing a huge proportion of the traffic coming through mobile. So we're making enhancements to that experience, which we think could be meaningful. We're also investing in omni channel. We have find in store fully active now. We have order in store coming along, ship in store pilot.

So there are a lot of things going on in that space. We're prioritizing CapEx towards that. We think there's strong growth in the U. S. And particularly strong growth in international, which is, I think, as we've discussed in past a particularly profitable channel given the overall economics of that channel.

Speaker 7

Thank you.

Speaker 1

Anna Andreeba, Oppenheimer is next.

Speaker 5

Terrific. Thanks so much. I was hoping to follow-up on international. Your performance there improved a little bit from the holiday update. Just maybe talk about what are you guys seeing by region?

I think you said Europe did get sequentially better. What kind of a performance in international are you guys embedding in the high single digit comp decline for 14? And just given the 4 walls have been coming down there, do you guys think the mid-20s is a sustainable level as we go through the year? And then just quickly, a number of retailers obviously have talked about difficult trends quarter to date so far in 1Q. You guys are guiding for comps down high singles for the year.

Is that what you're running currently? Thanks.

Speaker 3

Okay. I guess in terms of the comp trend internationally, Anna, we are projecting a sequential improvement in the comps in 2014. But to some degree that's just reflecting what we're lapping. It's not necessarily an underlying improvement in the business. With regard to the 4 walls, if you look at Hollister Europe specifically, it's still right around that 30% 4 wall rate.

We're still well above the mall productivity in Europe as we referenced. Some of the profit improvement initiative benefit will accrue to the international business. Part of what's weighing on the overall international core margin is we still have some very low profitability stores in Japan. We've talked about in the past and Canada operates below the 30% level. But if you look at Europe alone, it's still close to 30%, particularly if you look at Hollister.

I think that addressed several of your questions, but there may be one I missed.

Speaker 2

For the Q1 performance, which I don't think Jonathan can address.

Speaker 3

Yes. We don't typically comment on quarter to date performance as you know, Hannah.

Speaker 5

Okay. Okay. Terrific. Thanks so much, guys. Good luck.

Speaker 2

Thank you.

Speaker 1

Next is Lindsay Drucker Mann of Goldman Sachs.

Speaker 5

Hi. Good morning, everyone. Good morning. I just wanted to follow-up on the international store margin. Just can you talk about the drivers of the ongoing margin decline on a 4 wall basis in the Q4?

I know you addressed it too

Speaker 3

a little bit, but maybe a

Speaker 5

little bit more detail about whether it's on the gross margin side or if there's other if it's just the poor comp and visibility to that actually stabilizing?

Speaker 3

Yes, it's predominantly the deleveraging effect of the negative comp although merch margins were down a little bit. We did take AURs down in the 4th quarter year over year in those international stores. So that contributed too. But the biggest driver is the deleveraging on the negative comp.

Speaker 5

And is that disproportionate Hollister versus Abercrombie? Or are they both sort of moving in the same direction?

Speaker 3

Both Both are in the same direction.

Speaker 5

Okay. And then as far as the profit improvement initiatives, can you talk about the areas where from an execution standpoint you're most mindful of ensuring

Speaker 4

that as

Speaker 5

you prosecute this large amount of cost savings in a short period, you're ensuring that there's really no impact to your top line comp trends, consumer perception or otherwise?

Speaker 3

Yes. I think, Lindsay, I mean, the area, obviously, that we're both focused on in that regard is looking at what's happening in the stores, whether that's obviously direct consumer interface that's potentially affected by some of these changes. But we have been making some of these changes already in the Q4. We don't believe they adversely affected our sales during the quarter. But we do need to watch that closely.

But we feel confident about the $175,000,000 We

Speaker 2

also have to comment that we only proceeded with the store initiatives after pretty extensive tests. And we saw that the top line wasn't really effective. Now we'll work carefully as we go forward. Thanks.

Speaker 1

Zena Telsey with Telsey Advisory Group has a question.

Speaker 5

Good morning, everyone. Hi, Dana. Hi. You talked a lot about the changes that you're making with product testing and the fabric platforming processes with the improvement in lead times in Chase product. When does this all take hold?

And how do you see it impacting the gross margin? Thank you.

Speaker 2

It is already taking hold because as I said, we're in a place that we have considerable chase. I think that all of these things will impact volume and also gross margin. I would suspect that we should start seeing impact as the year proceeds through shorter lead times and testing. And I think testing is a very important part of this equation. So it's certainly going to affect gross margin and volume and I can't give you a number.

Speaker 3

And then I just had one other point which is directly germane to your question. But in terms of AUC, we're going down for the full year. We're anticipating it to be down more in the back half of the year. It's skewed to the back half of the year. So I think that's an important point to make in terms of thinking about the gross margin cadence for the year.

Speaker 5

And how do you see pricing in 2014 given the current environment?

Speaker 2

As I've said before, it's going to be very hard to sustain AUR increases.

Speaker 5

Thank you.

Speaker 3

Thanks, Dana.

Speaker 1

Next question is Oliver Chen with Citi.

Speaker 6

Thanks a lot. Thanks, Jonathan, for all the details. When we model our free cash flow out this year, how should we think about the networking capital items if it will help cash or if it will be a cash use? And also regarding the products, Mike, and the opportunity for brand differentiation, What are the takeaways for where you see the most opportunity as you look to differentiate the banner whether it be pricing or style or target audience?

Speaker 3

Hey Oliver on the first one, we expect a benefit from net working capital for the year including well, mostly driven by a reduction in inventory and that is in part driven by the expectation that our end of year inventory is going to be at a lower average unit cost than it was in the end of 2013 plus some other factors that are all into that including generally trying to be more efficient in our use of inventory.

Speaker 2

To answer the second part of your question, we think the branded structure is going to help the process of differentiation in terms of all of the factors you mentioned, customer, product, the positioning of each brand. And I believe it's an issue of product and marketing. We're working aggressively on both factors. This is a key focus area for us now and I think we're making progress. I think the branded concept will only expedite that process.

But you'll see real differentiation in these brands. But I think it's important to note that, A and F and Hollister do have distinct equities and they target a different customer.

Speaker 1

Our next question will come from Paul Alexander, Bank of America Merrill Lynch.

Speaker 6

Hi, thank you. I think last time we spoke to you guys you were wrapping up a consultant led qualitative study on brand perception. Are you ready to discuss the findings of that yet? Or is that still ongoing?

Speaker 2

It is it has been complete. I don't think we'll reveal what those results were. I think that if you look at everything we're seeing today, you can imagine what those results were in terms of how we're reacting with the business. We're taking these learnings seriously in all Hey, Marni. Hey, guys.

Good

Speaker 1

morning, everyone. So Mike, if you

Speaker 3

Hey, Marni.

Speaker 5

Hey, guys. Good morning, everyone. So Mike, if you just two quick questions. If you could talk a little bit about in the past when you've had great fashion product, you've not had price resistance. And it sounds like you're talking about with AUR coming down and focusing on AUC that this has changed and that even where when you have good product, you're finding price resistance.

So if you can talk a little bit about that? And then if you can just also touch base on the you talked about the differentiation between the products. Are you willing to give any insights as to how you view Hollister and Abercrombie looking different in say 6 months from now?

Speaker 2

The first part of your question is, I think we are in a different environment in terms of price resistance. Clearly, it's an old axiomatic statement that good fashion doesn't have a price attached to it, but today it does. We sell good fashion well at higher prices, but it's still a very competitive environment and we need to be very conscious of AURs to drive the business. In terms of where the two businesses are going, I don't think I'm prepared to describe to you exactly how they're going to look. But I think you'll be able to see real differences as we proceed in terms of look of product, look of advertising, look of marketing.

It's a pretty all encompassing task that we are embarked upon to differentiate these brands.

Speaker 1

We have a question from Barbara Wyckoff, CLSA.

Speaker 4

Hi, everybody. Hi, Barbara. Hi. Couple of questions. Can you talk about what percentage of the styles in the inventory now were pretested?

And then secondly, can you talk about progress in China? How are the new stores doing versus the first wave of opening A and F, Hong Kong, Causeway Bay, Family Time, Nanjing, are there I think the most recent ones? And are you seeing a difference in sales male versus female versus the U. S. And Europe?

Also in international, how's that sole flagship doing? And can you talk a little bit about the Japan Hollister? And lastly, can you clarify whether the Emirates store is operated by you or using a partner?

Speaker 2

Oh boy, oh boy. Okay. Barbara, we got a list. Okay.

Speaker 3

Emirates is a joint venture with our joint venture partner in for the United Arab Emirates. So that's the answer to the first question Barbara. The Japan stores as Mike said in the prepared comments are doing very well. They're roughly doubling their initial plans. So we're very happy with how they're performing.

China, excuse me, comped up 30% plus for the year. So we're very pleased with that. The absolute volumes in China are not as high as they were when we opened in Hong Kong, but I think that's not surprising. But the progress we're making there is very positive. The other I think your first question was percentage of stars and inventory that were pretested.

Speaker 2

Okay. I'll respond to that. As of today, I'd say it's about 50%, but each week that will increase. We're setting a lot of newness this week and next week and much of that has been tested. So as we move through the season, we're going to move to the 100% model.

Speaker 3

I think actually, Bob, just coming back, I think part of your question on China was the 1st stores versus the older stores. I think broadly the trend we're seeing in stores in China is consistent across the stores that are in the comp base and those that are not. What did we miss? Did that cover it Barbara?

Speaker 4

The Soul flagship?

Speaker 3

Soul flagship is somewhat below plan.

Speaker 4

Okay. Thanks. Good luck.

Speaker 1

Thank you. Omar Saad, ISI is next.

Speaker 6

Hey, thanks. Good morning. Jonathan, congratulations on the elevated responsibilities you have in the organization.

Speaker 3

Thanks very much.

Speaker 6

Wanted to ask about outlets, the real estate strategy. Obviously, you've been closing a lot of stores in the U. S. You've been you're going to close more in 2014. Some of the planned openings have been in outlets.

I think you're up to 20 or so now. How do you see the performance in those locations versus the more traditional regional mall, indoor malls? Is it a strategy that you think you could be much bigger in that channel as you continue to exit unprofitable or less profitable real estate locations in the more traditional malls? Thanks.

Speaker 2

Let me answer that. We're currently testing stores outlet stores with made for outlet product. We've not been in that business before. We've only used our outlet just as clearance. So we have a roadmap for growing the outlet business both in the U.

S. And internationally, but we need to make sure the results are where we need them to be as we roll this out. We have 2 test stores that have made for outlet merchandise today, a new store format. One's in Seattle, one's in Canton the U. K.

We're looking at these results very carefully. We're opening more pest stores over the next couple of months. But we're looking at this as a real potential in terms of the business, but we have to be very sure about the results before we proceed.

Speaker 1

Our final question today will come from John Morris, BMO Capital Markets.

Speaker 6

Thanks guys. Good morning everybody. Hey, so I think in the prepared remarks you talked about guidance not including long range planning initiatives. Just so we know what's not included in there, what were you specifically referring to for that? And then also you talked about the changes, I guess the alterations with the new distribution center.

Can you just tell us specifically what those are and the benefits that you expect to accrue from those changes?

Speaker 3

Yes, John. So taking the first part, we have coming out of the presentation we gave in November, we have about 150 specific initiatives, many of which we expect and hope to start seeing benefit from as we go through 2014. But we haven't baked any benefit from that into our outlook, but nor have we baked in, as said earlier any potential further deterioration in the underlying trend. So an example would be the marketing expense. So we baked in an incremental $30,000,000 of planned marketing expense for the year, but we haven't assumed any benefit from that in terms of the top line or in terms of margin as we go through the year.

Turning to the D. C, we're reconfiguring as we said one of our 2 distribution centers here in New Albany to be a dedicated direct to consumer facility. That's going to enable us to increase processing times. It's going to support omnichannel initiatives and other things that are important part of our e comm plans going forward. And it will also reduce cost over time.

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