Good afternoon, ladies and gentlemen. Thank you for standing by. Welcome, and thank you for joining the full-year results call of the year 2023. Throughout today's recorded presentation, all participants will be in a listen-only mode. The presentation will be followed by a question-and-answer session. If you would like to ask a question, you may do so by pressing star and one. Press the star key followed by zero for operator assistance. It will be my pleasure to send the conference over to Harald Hagenauer, Head of Investor Relations. Please go ahead, sir.
Good afternoon, ladies and gentlemen. Welcome to the conference call of the Austrian Post. I would like to discuss the facts and figures of the fourth quarter and the results of our company. Here with me because he's also the lead, and I would like to directly hand over to him for the conference.
Good afternoon, ladies and gentlemen. It's a pleasure to have the opportunity to provide you our results for the full year 2023. I think as a summary upfront, we are pleased to say that in a very challenging environment, I think we can present today very solid results for the full year 2023 as well as a confident outlook for the year 2024. Let me start on page two. Page two shows you the overview of our three segments in which we operate, in which we report our Austrian retail business, our international parcel and logistics business, and our Austrian retail and bank segment, which includes our bank99, parcel and logistics for the first time with a revenue share clearly above 50%. Total group revenue is EUR 2.74 billion, and group EBIT EUR 190.2 million . Page three, a short summary of the environment in which we're operating. A stagflationary environment.
I think the first key point with still high inflation, even if it's coming down in Austria and in most of the markets we operate in, combined with negative GDP growth last year, -0.7%, and a small GDP growth forecast for this year. Point two, our most important customer segment, the retail segment, the stationary retailers or online retailers, are in a difficult environment. In particular, the stationary retailers are in a consolidation environment with a number of exits, insolvencies, and this has had an impact on our customer portfolio. Point three, our second biggest market after Austria is Turkey. And in Turkey, we are facing an environment of still very high inflation and a very volatile and over time deteriorating currency. Page four, this environment, as I already said, delivered, I think, very good, very solid results.
At the group level, we can report revenue increase of 7%, a stable EBIT, a small increase by 1%, absolute year EUR 2.74 billion revenues, EUR 190 million EBIT. This is the sum of a new business where we've seen somewhat accelerating decline in volumes combined with significant tariff increases that result in a relatively moderate revenue decline. Strong growth in parcel and logistics across the portfolio, in particular in Turkey, also supported by high inflation with a relatively favorable currency development and also good growth in the third segment, retail and banks, where we are benefiting from tailwinds from the interest rate environment. Page 5 shows you the detailed revenue development by segment, mail segment, -2.3% for the full year, increased from -2.2%. As I said, this is a combination of a little bit stronger than in the past declining mail volumes.
We're also comparing our high base . In that was a very good year 2022 in mail. The combination of declining volumes was compensating price measures. In parcel and logistics, very good growth, 16.6%. Even if we compare to Turkey, it's double-digit growth, a little bit above 10%. In Q4 , even same number for the group, a little bit stronger, excluding Turkey. And the segment retail and bank was a revenue growth of 37.6%. Page six, the intention of these pages is to remind you that the condition of the high inflation environment with a currency that is devaluing against the euro, however, not linear, in a very volatile way. And on top of that, the application of the high inflation accounting standard, high inflation accounting standard, means that we report quite volatile revenue figures and revenue increases from Turkey.
Just looking at the yellow bubbles here, 66% in the first quarter, -15.5% in the second quarter, 80% in the third quarter, and 30% in Q4 . Hyperinflation accounting means that we basically apply always the end-of-quarter currency exchange rate for the full year behind us, and this leads to more of a kind of a statement of the already recruited revenues in prior quarters in terms of potential volatility. Just if you want to interpret quarterly figures, be aware of that. Coming to EBIT development, page 7 shows you our growth in EBIT.
As already mentioned, increase of 1%. We see some margin pressure in our core logistics segments, mail and parcel. Mail down -EUR 5 million. We're still very strong. Absolute profitability was EUR 152 million. Parcel and logistics, a strong second pillar in the meantime was almost EUR 90 million. EBIT contribution, small growth compared to last year.
If you adjust for one-offs, the operating increase is potentially bigger than that. Retail and bank, here we're still in a ramp-up loss case in bank99. However, we were able to partially stop ramp-up losses and make a significant step towards break-even, and that combined with the usual bandwidth of EUR 35 million-EUR 40 million in delivers a total of EUR 190 million. Q4, EBIT contribution reported a little bit down compared to 2022. However, we have had some positive one-offs in 2022, some negative one-offs in 2023. So on an adjusted operational EBIT level, we would see a positive development from 2022 to 2023. Page 8, let me now go a little bit into the details of our business lines using our strategy framework as a structuring element.
If we were to summarize the four elements: Element one, expanding our market leadership and profitability in the core business, meaning investment, making, and parcel. Element two, profitability growth in new markets, in particular parcel internationally. Element three, development of retail and digital offerings for the consumer and SME market. This is to get out our retail network and of the bank99. And green arrow in the middle is our aspiration to be a leader in retail and logistics. Starting with element one of our strategy, our core business, mail and parcel. As I already mentioned, we have seen a decline in last year that was a little bit above the around 5% we've seen the years before. Mail is declining in Austria since 2008. So we are in the 15th or 16th year of mail decline.
I think we've shown that we can work with a mail decline in the order of magnitude of somewhere 66%. You have to read those 60% compared with the decline in 2022, which was lower than average. 2022 was a year where we had a number of special billings, including price increases by utilities, government measures to fight inflation, and so on. Still, 6% is 6%. And accordingly, we've seen a decline in mail revenues and also a small decline in profitability. However, we still have a very strong business in terms of revenue stability and margins. Page 10, our strategy continues to be to offer good quality at moderate rates.
We have been increasing rates substantially in the last two years, basically more or less in line with inflation, always combined with product measures where we try to move more and more volumes into a slower stream, which is more or less the Economy Letter , a product. Important delivery time promise of three days. In the meantime, we have around 80% in this product. The latest important step was a product price adjustment detected September 1st, where we more or less put in the Economy Letter for the consumer segment, and the whole letter box stream was shifted to economy. Page 11, moving to our direct mail and Media Post business this area business posts EUR 420 million in revenues.
This has been particularly under pressure given the crisis of the stationary retailers , and further challenges came from substantially increased energy and heating prices for our business customers, in which field we saw a decline rates of around 9%. Substantially, a number of exits. I think we're not 100% through yet through the consolidation of our retailers, and we see customers continuing to shift from print advertising to digital advertising. Page 12, moving to the growing part of our business, the Austrian parcel business. We reached a threshold of 200 million parcels last year, a growth of 11%. Very good growth in a market that has grown more in the mid-15% to 16%. It's a very good quality, very good convenience for consumers, self-service solutions, and all that combined with a very competitive cost structure and a very competitive pricing has added to our surprise in the marketplace.
As a result, page 15, the latest market share statistics also show that we have gained some market share around 2%. The market continues to be competitive, Amazon now being number 2 in the B2C market. At the same time, Amazon continues to be a very important customer there. Page 15, we continue to invest in growth in the green transformation, all logistics, and substantially in renewing all the equipment we have in place, what's called maintenance CapEx. We're around EUR 255 million CapEx cash spending for this year. Next year, we expect CapEx to down a little bit as we have more or less completed our substantial expansion program in Austria, moving to page 15, where we basically built new or substantially expanded almost every logistics center in Austria.
The last step was completed in fall last year, the new logistics center in the south of Vienna, expanding our existing and most important Vienna logistics center. Moving to page 16, our staff structure . The staff transformation continues, a transformation from civil servant and labor agreements in the old collective wage agreement that existed from year end to end until 2009. We are now here also in year 15, a new collective wage agreement. In the meantime, the majority of employees, more than 10,000 people, are in this new collective wage agreement. This is a substantially cheaper, potentially less expensive collective wage agreement. And as a result, this transformation helps us to offset some of the extra cost increases, which, of course, have been high, even the high inflation we're seeing in Austria. Page 17, moving to now strategy number 2, growth in new markets.
Moving to our international parcel portfolio, we are present in more than 10 geographies, covering southeastern Europe and, of course, Turkey, our second biggest market of Austria. And since last year, also Azerbaijan, a successful start into Azerbaijan. Turkey, including Azerbaijan, put growth of 8% for parcels and 8% for shipments in total. We also have a certain document stream within our Kargo, which is not growing, but overall, very good development in Turkey, both revenue-wise, profit margins above group average. Development also in Eastern Europe, where our revenues in the meantime have come close to EUR 290 million . Page 15 shows a little bit more details on the development in Turkey. Very strong growth in Turkish lira, 130%, even some imbalance between inflation and the transit change rate.
Also, a quite strong growth in euro terms, +41%, as I said, with hyperinflation accounting and with a substantial currency devaluation, which typically doesn't happen in a linear way. We've seen quite strong downwards since last year in Q2. At any time, some volatility and some downward push can happen, which then has certain hyperinflation accounting impact on all the accumulated revenues for a given year. But overall, very positive. Moving now to strategy pillar number three for consumer trust. Here, bank99 is the most significant investment in this significant growth push that we have made over the last years. I would say overall positive development, of course, which is supported by tailwinds from the interest rate environment. We are growing our customer base, 280,000. In the meantime, we are growing our balance sheets, EUR 3.3 billion.
In a difficult credit market, actually, the credit volume has grown from 1.6 to 1.8. The most important thing for our net interest income has more than doubled last year. Of course, we are benefiting here from the interest rate environment, and with interest rates going down, we also see probably some compression of interest markets. Current focus is on harmonizing two IT systems, moving the customer base from the proprietary IT system that we took over with the acquisition of the ING retail business in Austria, migrating those customers to the original bank99 outsourced core banking system, which is now managed by Accenture. This is a big, very comprehensive program where we are in the midst of it and where we do expect this migration to happen by the end of this year.
At the same time, we are launching a new product and trying to push also growth in various customer and service segments. Still, however, we are here in a ramp-up loss situation. We have roughly half the ramp-up loss es included in those numbers are significant migration loss with the harmonization of IT systems, including some write-downs if we would adjust those. We are already approaching break-even , however, not yet there. Moving to page 20, self-service solutions, parcel locker are growing, not only in terms of numbers but also in terms of consumer usage. Last year, 27.3 million parcels handled through self-service solutions, about 60% of our parcel growth. We are at the beginning of a strong push to make our self-service network even more dense with smaller stations, both in urban areas as well as on the countryside. We strongly believe in those self-service functionalities.
Let me now quickly give you an overview of our progress in the area of ESG. Page 22 shows you our comprehensive ESG program, our sustainability master plan 2030 with various dimensions and a number of very detailed initiatives. Page 23 shows you some of the progress we've made last year. First year, where our CO2 emissions in the Austrian operations have become non-significant despite the strong fiscal growth due to emissions from 2023 in Post AG in Austria down almost 6%. This is a result of our e-mobility push, our efforts in the real estate areas, real estate infrastructure. On a group level, we are also moving in the right direction. However, the strong growth internationally has compensated the impact of various initiatives, and some of the initiatives in Eastern Europe and Turkey are only in their initial phases. Good progress on the rollout of e-mobility.
Austria's electric fleet already at 4,000 now, more than almost 1,000 points added last year. Also in the social dimensions, among important key indicators, diversity, women in leadership positions, employee turnover, we are moving step by step, year by year, in the right direction. Yeah, page 24 shows you, again, the ramp-up of our electric fleet as well as the ramp-up of solar photovoltaics. We are now close to 10 MW peak on our roofs. We started up to around 15 by the end of this year. We said we will generate around 20% of our electricity through PV on our own roofs. Page 25 shows you our roughly half emissions compared to 2021. And by 2040, the ambition is to get somewhere to net zero.
In Austria, of course, we will expect some time ahead, and some of the measures, in particular on the transport logistics side, are not yet clear given that technology in this field is not yet market-proven. On the other hand, on the last mile, the yellow area of this chart, we have a very clear plan to substitute all combustion engines by 2030 through electric vehicles. Page 27 shows you also on new taxonomy, we are moving in the right direction, significant progress on taxonomy compliance, revenue metrics, and footprints. This has to do with this turnover, with this turnover classification of our electric vehicles, with documentation for recycling of logistics, buildings, waste. So the whole rule system is still a little bit delivering strange results in some areas.
But at least we are seeing the biggest move in the right directions and reflects our ambitions and our initiatives in this field. I think more telling and more balanced picture comes from the various ESG ratings, from various agencies. You see here an overview of messages. Across all rankings and ratings, we are among the leaders in our industry. Let me now proceed with more details on financials. Page 29, in addition to the already mentioned revenue and EBIT numbers, you see some margins. Yeah, given the environment and also the increasing share of parcel business in our group, margins are a little bit pressure, a little bit declining. However, if you compare it with our peers in the parcel industry, I think still very good, very stable margins in the environment.
Operating earnings per share of EUR 0.96, basis for an attractive return because I'll come to later on, and also cash flow with EUR 221.6 million, we have a strong, robust operating cash flow. Let me switch to the income statement on page 30, happy to answer questions if there are any later on. Now, dive into our four segments. Starting with the mail division. Total revenue down -2.3% with a decline resulting in that order of magnitude, both in the letter mail as well as on the direct mail segment. Letter mail, its decline of around 6% with various tariff measures. And also in direct mail, it's the net of. A substantial volume decline, again, with changes in price points. So structurally, we will continue to see volume declines here, and we will continue to adjust our prices at least in line with inflation.
Page 32 shows you the segment P&L with very strong absolute profit contribution and double-digit margins. Moving to parcel and logistics, page 33, as mentioned, good growth. Here, you see the regional composition in Austria around 11% revenue increase in Turkey at 41%. Again, as mentioned, it's a strong contribution also from inflation, not fully compensated by the decline in the lira, and also with 15% revenue growth in Eastern Europe, central Eastern Europe. Logistics solutions, here we see another year, yeah, the discontinuity effect of the discontinuation of one of businesses related to the pandemic. They were a substantial provider of test logistics during the pandemic, and in 2022, we still had some significant business in the first months and did take some away. So therefore, we see some decline. For the whole group, page 34, I think a very respectable profit contribution of around EUR 90 million.
I have already said that we have had positive one-offs around the counting of a put option related to Aras Kargo in 2022 and negative ones in 2023. Just the impact of those two is a double-digit EUR million figure if we compare the two years. On an operated level, the increase in this division was more than we see here. Retail and bank division, page 35. Again, here, revenue increase, most of this revenue increase is coming from bank99, from increased interest income. In our group financial statement, we report the gross interest income, and we see here a substantial increase also on net interest income. We had a substantial one, but we report here the gross interest income. Page 36 shows you now in numbers the progress we make in targeting break-even for bank99 and the whole segment.
We made a significant step in 2023, a high single-digit million number in one-offs relating from the IT harmonization is included here. So adjusting that, we are not too far away from break-even, however, not yet there. We also have to acknowledge that we have had significant tailwind here from the interest rate environment. Moving now to our balance sheet, page 37. Our balance sheet continues to grow, and at the same, I think, continues to be a healthy balance sheet with a strong and stable equity position of more than EUR 700 million, with a rather low financial leverage, financial loans of around EUR 225 million, matched by a cash and liquid asset position of around EUR 100 million. Strong, of course, effect of higher IFRS 16, both assets and liabilities given the strong real estate portfolio we have, also rented real estate.
The blue elements of the plans is pretty much the balance sheet of our bank on the liability side, customer deposits, and on the asset side, financial assets, mortgage loans, consumer loans, and a treasury portfolio of the bank. Page 38 shows you the usual breakdown of our cash flow, good cash flow from operating activities, around EUR 150 million CapEx, which we split in this chart into maintenance CapEx and growth CapEx, subtracting the maintenance CapEx and adding some other income, which is mostly coming from the sale of real estate. We had a big gain from a logistics center, which we sold in Q3, into an operating free cash flow of EUR 221.6 million. This is the number where our aspiration is to have the dividend well covered. I think it's great to see that our dividend is well covered by this operating free cash flow.
Would in this year also be covered by our total free cash flow, also after growth CapEx and after acquisitions that we have made. This already leads me to our dividend policy. We have made a clear promise to be an attractive and stable dividend stock, and we once again would like to deliver on that promise with a dividend proposal to our AGM of EUR 1.78. This is a little sign that we would like to increase the dividend again at the same time in the investment needs of our business and the growth opportunities that we see in particular in our parcel business. We also want to signal here that we have to balance investment and dividend, but the EUR 0.03 increase is a sign that we want to grow the dividends going forward.
With that, moving to page 40, we have delivered now another year in a 16-year-long history of, I think, stable development, also in micro-cap crises, with, I think, very stable in the last years, significantly growing revenues, stable, apart from the pandemic here, stable EBIT numbers, an attractive dividend policy now over 15 years, and a good progress in decarbonizing our logistics operations measured here by kg CO2 per share and volume. With that, I'm now closing with our outlook for 2024. I think overall, the summaries, we look relatively confident into 2024. We have, I think, started well. However, we've only seen 2 out of 12 months, and the visibility is still low. The environment is still characterized by high inflation and low to zero GDP growth.
Despite all of this, we do expect a positive revenue development with growth in the low, rather mid-single-digit range, with mail probably being somewhere between slightly declining and flat. Parcel and logistics, we do expect a good growth. Of course, as already mentioned several times, the exchange rate of the Turkish lira can have a significant impact. We are also a little bit vague here with our revenue guidance. Capital expenditure is still substantial, however, coming down from the high figures of the last years. On an earnings level, our target is to generate an EBIT that touches 2023 EBIT. Again, it's still 10 months to go.
And of course, we will also try to, after having the AGM agreeing to our dividend proposal for 2023, of course, the objective is for another year to generate good earnings, and the good cash flow will then, in a year from now, be able to propose, again, an attractive dividend. So overall, I would say a rather confident outlook in a challenging environment, and now I'm very happy to take questions.
Thank you. Ladies and gentlemen, at this time, we will begin the question and answer session. Anyone who wants to ask a question may press star and one. If you wish to remove yourself from the question queue, you may press star and two. Anyone who has a question may press star and one at this time. One moment for the first question, please. We have our first question from Marco Limite . Barclays , please. Please go ahead with your question.
Hi, good afternoon. Thank you for taking my question. So I've got a few questions. The first one is on the Q4 results that at least complete the massification were a bit different in terms of Mail. So Mail profitability, despite letter volumes down a single digit, the profitability was up here over a year, which, yeah, sounds pretty positive, but I just wanted to know what's driving that. And in the parcel unit, I think you have been mentioning more than once today that there were some one-offs last year and this year. Can you just clarify or quantify, actually, the one-offs in Q4 last year and in Q4 this year, if possible? And my third question is on Aras Kargo . So in your presentation, I'm just trying to look for the slides. But basically, yeah, I'm referring to slide 17.
You're referring to shipments and parcels. If you could just clarify what's the difference between shipment and parcel definition. And if I'm correct, by comparing the full-year rate versus the nine-month rate, it sounds like volumes in Q4 were weak. So just wondering whether, yeah, my analysis is correct.
Thank you. Marco, thanks for your questions. Let me start with the question on mail in Q4. So I understand the question was why mail has been mail profit-wise so good. I think the main reason is we had a substantial, yeah, price increase together with a product change effective September 1st. So all this price change in a prior year, the comparison, of course, was effective in Q4, also combined with cost savings.
We also have here the impact of, with the increasing parcel volumes in our network and increasing mail volumes in our network, of course, parcel also takes a higher share of the fixed cost of the network. Those three factors in total explain, hopefully, the somewhat improved absolute EBIT of mail in Q4. Then I think the second question was on one-offs in Q4 and parcel. I think they're roughly, if you take both years, we had a positive in 2022 and negative in 2023. I think you can make somewhere EUR 8 million-EUR 8.5 million change if you want to understand the operational development. So EUR 8 million more increase than expected. And I think the last question was around Aras shipments and parcels. Yes, I think the observation is that volume-wise, the Q4 was a little bit on the weaker side. It is correct.
I think the balance here between volume and margins, and I think over the last year, probably the balance was a little bit more towards margins, which we have appreciated in the earnings. But of course, yeah, we are also observing or we are trying to maintain our market shares and make sure we grow again. I think that the first results at this time here are positive. The other question, I think, was documents versus shipments versus parcels. So to help you understand, Aras counts parcels on the one hand and documents on the other. There is a smaller share of, probably in the European market, you would call it Priority Mail , also within Aras. This Priority Mail documents are declining in volume terms. So in total, the shipments have grown less than their market.
Okay. Thank you. I will hope you're okay. Thank you. Thank you.
The next question is from Teresa Schinwald from Raiffeisen Bank International. Please go ahead.
Hi. Good afternoon. I have a follow-up question on Turkey. We're looking at the unit revenues. They've increased significantly. Far above inflation. Very good. And where do you see the drivers for this year? Can you tell us a bit more what's going on in the market, where it's moving in terms of dynamics, both in the volume as well as in the price side? This would be my first question. Should I continue with my next one? Yeah. Let's take our questions. Okay. Next one is on the IT expenses in the banking segment. So you said you expect the process to be finished by the end of this year. How much additional expenses do you expect for 2024?
And the last one, also more on the one-off side in 2024, can we expect some more real estate deals? We already have an indication, and I'm sorry, I haven't looked at them recently.
Yeah. I'm not sure if you've done a lot in them. Yeah. Thank you, Teresa, for your questions. I think Turkey, the visibility, I would say, is rather low in terms of market dynamics. It continues to be a very volatile market. We still see inflation somewhere 60%-70% despite the more rational financial policy by the Minister of Finance and the Central Bank with higher interest rates. And all this means we were typically put in place to fight inflation. Still, inflation hasn't gone significantly. I think what we see with the market is used to that, and that half-yearly price increases, significant price increases, are accepted by the market.
Volume-wise, as I already mentioned, the new year has started a little bit better than last year, and it's very hard to make more precise comments at some point in time. The third driver is, of course, beyond inflation and volumes and possibilities, of course, the currency. Our view is the currency is overvalued, and at some point in time, we will see what we thought in Q2 last year is more substantial devaluation of the currency, typically within a few days or weeks, and then it stabilized again over time. I think so we have calculated that, but when and to what extent and whether at all it comes, I think we will all see. On IT, I think the answer to your question on funding IT expenses, I would say take roughly EUR 10 million.
This is what we expect in cost plus depreciation write-downs of the IT system. The write-downs of the IT system, we will then speak of once we have migrated in the third portion more so than the real estate. Yes, there will be a portfolio, the usual portfolio cleanup where we sell smaller objects here and there, some old delivery depots we're not using anymore, or some of the other branch that we sell. But we can see something really significant in the portion of that.
Thanks a lot.
And we have a follow-up question from Mr. Limite. Please go ahead.
Hi there. So I've got a few more questions, if possible. Can you just clarify what do you expect in terms of integration costs for the banking units next year and whether, within your guidance of flatish earnings in 2024 versus 2023, what we should expect for the banking unit? That's the first question. And my second question is on exit rates, both in letter and volume. So if, in January, February, you're seeing broadly the same growth rates in letters and volumes that you saw in Q4. Thank you.
Thank you for your questions. Again, please note that we do not yet provide full details on the first months, but I think we have seen some improvement on the mail side. Whether those are sustainable, I think we will see over the next months, and we'll see an update in our Q1 call in May. But I would say the mood is a little bit more positive.
We also have a year in Austria with a number of elections, and not only parliamentary elections in fall, a new election in May or June, some local elections, and already now going on is a workers' chamber election. All of those elections will add some one-off revenues to our ongoing revenues. So I would say there is some optimism that we see some better volume numbers for the full year and also for the quarters ahead of us than last year. And on the bank, I would like to refer to my answer for Teresa. So let's assume around EUR 10 million in one-offs related to the migration of the banking system. Thank you. I'm not sure if you can still hear me. Can you? Yes. Yes. Okay. If I can add one more, please, on the wage cost.
So just, yeah, a reminder of what we should expect in terms of wage costs for 2024. Thank you. I'm sorry. Wage costs. Yeah, wage costs. Yeah. We last year negotiated a collective wage agreement where for the second half of the year, we had a kind of monthly one-off payment. And as of January 1st, we roughly have a 10% increase in wages. Of course, this is probably compensated by a small decline in total number of workers that you have seen. It's probably compensated by the structural shift from civil servants to a new collective wage agreement and by productivity improvements. We are now again starting our negotiations for an increase as of Q3.
There, I think the underlying inflation is somewhere between 6%-7%, and that is typically the order of magnitude that one could expect, I would say, for the total year if you take 10% for the half-year and 7% for the first half-year and somewhere around 7% for the second half of the year, typically average, also minus structural savings from the structural shift, minus some productivity improvements, then you will end up somewhere around, I would say, a 3%-4% wage increase in next year. Okay. Thank you. There are no further questions at this time, and I hand it to Harald Hagenauer for closing comments.
Well, thanks, Ladies and Gentlemen, for participating in this call. If you do have some further questions, you can connect out or we are available for all of your questions. Thank you, and hope to see you soon. Bye-bye.
Ladies and Gentlemen, the conference is now concluded, and you may disconnect your telephone. Thank you very much for joining, and have a pleasant day. Goodbye.