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Earnings Call: Q4 2021

Jan 27, 2022

Operator

Hello, and welcome to the Popular, Inc. Q4 2021 earnings call. My name is Emily, and I'll be coordinating the call today. During the presentation, you will have the opportunity to ask a question by pressing star followed by one on your telephone keypads. I will now hand the call over to our host, Paul Cardillo, Investor Relations Officer at Popular, Inc. Please go ahead.

Paul Cardillo
Senior Vice President and Investor Relations Officer, Popular

Good morning, and thank you for joining us. With us on the call today is our CEO, Ignacio Alvarez, our COO, Javier Ferrer, our CFO, Carlos Vázquez, and our CRO, Lidio Soriano. They will review our results for the full year and fourth quarter and then answer your questions. Other members of our management team will also be available during the Q&A session.

Before we start, I would like to remind you that on today's call, we may make forward-looking statements that are based on management's current expectations and are subject to risks and uncertainties. Factors that could cause actual results to differ materially from these forward-looking statements are set forth within today's earnings press release and are detailed in our SEC filings. You may find today's press release and our SEC filings on our webpage at popular.com. I will now turn the call over to our CEO, Ignacio Alvarez.

Ignacio Alvarez
President and CEO, Popular

Good morning, and thank you for joining the call. Before I begin, I would like to acknowledge our recently appointed Chief Operating Officer, Javier Ferrer. Javier joined Popular as Chief Legal Officer in 2014 and has made important contributions to our strategic initiatives these past years. As COO, he will continue to provide strategic and operational guidance to our senior management team. Javier passes the legal baton to José Coleman, who has assumed the position of Chief Legal Officer.

José has been with Popular since 2017. We are confident that each of these appointments will strengthen our senior management team. Today's results reflect another solid quarter and an outstanding year in which we achieved record earnings. Our results reflect the continued recovery in economic activity, our diversified sources of revenue, and prudent risk management.

I am very pleased to report that in January, we announced a series of planned capital actions that we intend to execute this year. These actions include an increase in the company's quarterly common stock dividend of 22% to $0.55 per share beginning in the second quarter, and a common stock repurchase program of up to $500 million.

Additionally, we completed our 2021 capital plan in November with a redemption of $187 million of our 6.7% trust preferred security. These actions evidence the strength of our capital position, which allows us to return capital to our shareholders while we continue to invest in our franchise. Please turn to slide three.

Our annual net income of $935 million reflects an increase of $428 million above our 2020 annual net income of $507 million. The increase was largely driven by lower provision expense, higher fees, and higher net interest income, and was partially offset by higher expenses. 2021 results also benefited from strong deposit growth and a higher level of earning assets in both Puerto Rico and the U.S.

Credit quality continued to improve throughout 2021. NPLs decreased by $190 million or 26%, and net charge-offs were 7 basis points in 2021 compared to 66 basis points in the prior year. We are pleased with how our portfolios have performed, particularly with net charge-offs below 10 basis points for the year.

Our capital levels are strong with a year-end common equity tier one ratio of 17.5%. Our tangible book value ended 2021 at $65.39, a 4% increase year-over-year. Please turn to slide four. Our quarterly net income of $206 million was $42 million lower than the third quarter and $30 million higher than the same quarter of 2020.

The sequential variance was driven by a lower benefit in the provision for credit losses, higher expenses, and lower fee income, partially offset by higher net interest income. Loan growth was solid in the quarter, particularly in Popular Bank. We saw commercial loans increase by 12%. Our margins continue to be impacted by the low rate environment and our asset mix.

However, we are encouraged with the margin expansion in the U.S. business. Credit quality trends continued to be favorable in the period with lower NPLs and net recovery in charge-offs. Please turn to slide five. Our customer base in Puerto Rico grew by 43,000 in 2021, of which 1,800 was in the fourth quarter to reach nearly 1.95 million unique customers.

Adoption of digital channels among our retail customers continued to be strong. Active users on the Banco platform exceed 1.1 million and have grown by 3% since December 2020 and by 20% since December 2019. We captured 2/3 of our deposits during the period through digital channels. This trend remains significantly higher than pre-pandemic levels.

The dollar value of credit and debit card sales for our customers have continued to trend higher, increasing by 7% compared to the same quarter a year ago, and by 25% in 2021 as compared to 2020. Auto loan and lease originations at BPPR have remained very strong. While they decreased compared to the fourth quarter of 2020, they were 23% higher year-over-year in 2021.

The housing market also continues to be robust. The dollar value of mortgage origination to BPPR decreased by 11% sequentially in the fourth quarter, but the full-year originations increased by 28% as compared to 2020. Please turn to slide six for an update on the current macro environment in Puerto Rico.

In the fourth quarter, the economy performed well as business trends and customer activity remained solid. New auto and used auto sales reflect strong consumer demand. For the year, 129,000 new units were sold, compared to 95,000 units in 2020, and it is the highest annual level of reported sales since 2005.

The Puerto Rico Economic Activity Index, which includes total employment, cement sales, electricity generation, and gasoline sales, has been improving, and as of November 2021, it has returned to pre-pandemic levels. Employment levels have also continued to improve. According to a recent study by the Federal Reserve Bank of New York, employment levels in Puerto Rico have recovered more quickly than in many other jurisdictions and have now surpassed pre-pandemic levels. Cement sales have remained strong.

In 2021, sales were 13% higher compared to 2020. Airport traffic has also continued to improve. Passenger volumes doubled in 2021 compared to last year and increased by 3% compared to 2019, which itself was a strong year. Activity levels in the tourism and hospitality sector have also been a source of strength for the local economy in 2021.

While the recent surge in COVID cases may impact the industry in the near term, Puerto Rico continues to be a popular destination for mainland residents. The recent court approval of the plan of adjustment should be an important catalyst for Puerto Rico's fiscal and economic recovery. The plan eliminates uncertainty and provides necessary clarity to confidently plan investments toward Puerto Rico's sustainable growth.

A significant amount of time and effort has been invested to get us to this point, and we look forward to refocusing these resources on the island's long-term economic development. We are very pleased with our results for the fourth quarter. We continue to be optimistic about the prospects for the future, yet we'll remain attentive to how the evolving health situation may impact the economy. I'll now turn the call over to Carlos for more details on our financial results.

Carlos Vázquez
EVP and CFO, Popular

Thank you, Ignacio. Good morning. Before we turn to the fourth quarter results, let me expand on Popular in 2021 full year performance, which is included in the appendix to this presentation and today's press release. Our net interest income increased by 5% year-over-year to $1.96 billion due to the growth in earning assets.

In 2021, we reported a provision benefit of $194 million, compared to a provision expense of $293 million in 2020. The provision benefit was driven by the current recovery, the continued strength of economic projections, and low levels of charge-offs. Non-interest income increased by 25% year-over-year, with most segments higher in 2021 versus 2020. Operating expenses increased 6% for the year to $1.55 billion.

Higher personnel, technology, and regulatory costs were the primary drivers. Our capital position is robust. We ended the year with a tangible book value increasing by more than $2 per share to $65.39, notwithstanding the repurchase of $350 million of common stock. Please turn to slide seven. As usual, additional information is provided in the appendix to the slide deck.

Today's earnings press release details variances from the third quarter. Net interest income for the fourth quarter was $501 million, an increase of $12 million from Q3. Non-interest income decreased by $5 million to $165 million in Q4. The impact of two items in Q3 contributed to these results.

A $10 million gain associated with the sale of two corporate office buildings and income of investments held under the equity method that are $5.4 million lower in Q4. These negative variances were partially offset by $4 million higher seasonal contingent insurance commissions and $2 million higher credit card fees.

Going forward, we expect that the average quarterly level of non-interest income will be around $155 million-$160 million. The provision for the fourth quarter was a benefit of $33 million. This was $28 million lower than the benefit recorded in the third quarter. Total operating expenses were $417 million in the quarter, an increase of $29 million from Q3. This increase was impacted by higher employee compensation costs by $3 million, mostly driven by salary increases, higher incentives, and commissions.

Equipment expense up by $3 million and seasonal business promotion expenses up by $8 million, including $2 million higher credit card rewards expenses. Other operating expenses increased by $15 million due to higher sundry losses by $10 million, which includes $4 million related to the termination of a white label credit card contract and higher impairment losses on undeveloped properties of $5 million.

Also, amortization of intangibles rose by $5 million due to the write-down of a trademark. Excluding the $10 million of impairments and write-downs just mentioned, our expenses would have been within our prior guidance for Q4. For 2022, we expect average quarterly expenses to be around $415 million. The increase from 2021 is driven by higher expenses in the following categories. Personnel, as we continue to invest in training and compensation with the related benefit costs also increasing.

This is driven by a tight labor market in Puerto Rico and in the regions where we operate in the mainland, technology, as we continue to modernize our data capabilities, cure obsolescence, and address regulatory, cyber, and compliance needs, and finally, business promotion, especially in expenses related to reward programs for our clients.

Some of these higher technology and reward expenses are related to our expectations of higher levels of client activity. Obviously, we will strive to come in below this expected level of expenses. Our effective tax rate for the quarter was 27%, and for the full year 2021 was 25%. In 2022, we expect the effective tax rate to be between 18% and 20%. The higher tax rate in 2021 was related to the tax effect of the provision releases during the year. Please turn to slide eight.

Net interest income on a taxable equivalent basis was $544 million, $8 million higher than in the third quarter. The increase in net interest income on a taxable equivalent basis was mainly related to the repayment of PCD loans and higher PPP fees, as well as the activity recognized in the quarter from our recently acquired lease financing business.

Deposits grew by $1 billion in the quarter. The growth was in BPPR, with a $700 million increase in our retail and commercial deposits and a $300 million increase in public deposits. Net interest margin was essentially flat. The total loan yield increased by 11 basis points in Q4, again, mostly on PPP fees and repayment of PCD loans.

PPP loans yielded 17.9% in this quarter compared to 10.1% in Q3 due to higher accelerated recognition of fee income upon forgiveness. In 2021, we recognized $82 million in income from this program. The outstanding year-end balance of PPP loans is $353 million. The remaining unamortized portion of fees for this portfolio is approximately $18 million, which we expect to recognize during the first half of 2022.

As of the end of the fourth quarter, Puerto Rico public deposits were roughly $21 billion. Given the approval of the plan of adjustment, we anticipate that approximately $7 billion-$10 billion of public deposits will leave the bank by the end of the first quarter or early in the second quarter. This will reduce low-yielding assets on our balance sheet.

As of 12/31, every $1 billion decrease in public deposits would have increased our net interest margin by 4 basis points -5 basis points. It's important to reiterate that this anticipated outflow of deposits will not be a liquidity event for the bank, as by law in Puerto Rico, these deposits must be collateralized. We continue to be asset sensitive due to our large cash position driven by elevated public deposit balances.

Even with the expected outflow of some of these deposits, we will continue being asset sensitive. As of December 2021, each 25 basis points change in Fed funds would correspond to a $6 million-$8 million change in net interest income per quarter. Our ending loan balances increased by $389 million in the quarter. This increase occurred despite $317 million decrease in PPP loans.

Excluding the impact of PPP, loan balances grew by $706 million in Q4, reflecting higher commercial loan balances at Popular Bank, and to a lesser extent, higher auto, personal, credit card, and commercial balances in Puerto Rico.

The increase in the U.S. includes the acquisition of K2, which added $105 million in loans. These balance increases were offset in part by lower construction balances, both in the U.S. and Puerto Rico, as well as continued trend-like runoff in the mortgage portfolio in Puerto Rico of $112 million. We are encouraged by the demand for credit at BPPR and are already seeing growth in most segments.

Despite these positive trends, we do not expect overall loan growth to materialize in Puerto Rico until the middle of this year, when demand resulting from expected economic growth should outpace the forgiveness of PPP loans and the mortgage runoff. Please turn to slide nine. Capital levels remain strong.

Our common equity tier one ratio in Q4 was 17.5%, flat with Q3. Tangible book value decreased in the quarter by approximately 1% to $65.39, primarily driven by the higher accumulated unrealized losses on investments. Our return on tangible equity was 19.4% in the fourth quarter.

To review our 2021 capital action, last year, we repurchased $350 million in common stock, increased our quarterly dividend by $0.05 per share to $0.45 per share. Redeemed $187 million in high-cost TruPS, and finally acquired a national healthcare equipment leasing business for $157 million. As Ignacio mentioned at the start of today's call, our announced 2022 capital plan includes two actions.

First, an increase in Popular's quarterly common dividend by $0.10 -$0. 55 per share starting Q2. Secondly, we will be executing a common stock repurchase program of up to $500 million. While our recent buyback programs have been executed via ASRs, the implementation plan for this buyback is still under consideration.

We have returned to our normal capital planning schedule, which should result in an announcement of Popular's 2023 capital actions no later than our January 2023 webcast. We will continue to explore opportunities to manage our capital structure during the remainder of 2022 and in future periods. With that, I turn the call over to Lidio.

Lidio Soriano
EVP and Chief Risk Officer, Popular

Thank you, Carlos, and good morning. Overall, Popular continued to exhibit strong credit quality trends and low credit costs with net recoveries and decreasing non-performing loans. We continue to closely monitor COVID-19 pandemic-related risk on borrower performance and changes in the pace of economic recovery as new variants continue to emerge.

However, we're optimistic given recent credit performance, economic outlook, and improvements in the risk profile of the corporation's loan portfolios. Turning to slide 10. Non-performing assets decreased by $77 million - $633 million this quarter, mainly driven by an NPL decrease of $85 million, offset in part by an OREO increase of $8 million. The decrease in NPLs was mainly in Puerto Rico, driven by lower commercial NPLs of $63 million, primarily due to payoffs and paydowns related to troubled loan resolution.

Also contributing to the decrease were loans that returned to accrual status during the quarter, coupled with lower mortgage NPLs of $21 million and lower construction NPLs of $14 million. In the U.S., NPLs increased by $10 million, mainly due to mortgage loans that did not resume payment at the end of the pandemic deferral period. Year-over-year, NPLs decreased by $190 million or 26%, mostly in Puerto Rico due to improvements in economic performance.

Compared to the third quarter, NPL inflows excluding consumer loans increased by $3 million, driven by an increase of $10 million in the U.S. due to the higher mortgage inflows as discussed before, offset by lower commercial and mortgage NPL inflows in Puerto Rico. The OREO increase in the quarter was driven by the resumption of foreclosure activity in the Puerto Rico mortgage portfolio.

At the end of the quarter, the ratio of NPLs to total loans held in portfolio was 1.9% compared to 2.2% in the previous quarter and 2.5% in the year-over-year period. Turning to slide 11. Net charge-off amounted to a net recovery of $8 million or an annualized - 11 basis points of average loans held in portfolio, compared to $9 million or 12 basis points in the previous quarter.

The variance in net charge-off was mainly driven by the resolution of the previously mentioned commercial non-performing loans. For the year, the net charge-off ratio improved by 59 basis points from 66 basis points in 2020 to 7 basis points this year, driven by improvements in both regions across all major loan categories.

The corporation's allowance for credit losses decreased by $23 million to $695 million, driven mainly by improving credit quality, improvements in mortgage-related indices and appraised values, coupled with releases from our qualitative reserves.

The ratio of allowance for credit losses to loans held in portfolio decreased slightly to 2.38% from 2.49% in the third quarter, and is down from 2.89% as of CECL day one. The ratio of allowance for credit losses to NPLs held in portfolio was 127%, compared to 114% in the prior quarter. The provision for credit losses was a benefit of $31 million, compared to a benefit of $59 million in the previous quarter. Please turn to slide 12.

The variance in allowance for credit losses was driven by changes to qualitative reserves and economic outlook, as well as portfolio credit quality and mix, offset in part by changes in economic scenario weights. During the quarter, we released $17 million from our qualitative reserve, prompted by the economic environment and improvements in borrower performance.

Portfolio changes driven mainly by credit quality and volume mix caused the ACL to decrease by $28 million. This quarter, in response to uncertainty caused by Omicron and the setback in President Biden's Build Back Better plan, we increased the pessimistic scenario weight, which contributed to an increase of $13 million in reserves. However, the macroeconomic scenarios for Puerto Rico and the U.S. continue to show a positive outlook for the economy.

To summarize, our loan portfolio exhibited strong credit quality metrics with net recoveries in net charge-off and decreasing non-performing loans. We're optimistic given recent credit performance, economic outlook, and improvements in the risk profile of the corporation's loan portfolio. With that, I would like to turn the call over to Ignacio for his concluding remarks. Thank you.

Ignacio Alvarez
President and CEO, Popular

Thank you, Lidio and Carlos, for your updates. 2021 was an outstanding year for Popular, driven by record earnings, improved credit quality, record deposit levels, continued customer growth, and the successful execution of our capital actions. We are optimistic about the economic outlook. In addition to the unprecedented level of federal stimulus related to COVID, Puerto Rico still has a significant amount of hurricane recovery funds that have yet to be dispersed, but have now begun to flow at a faster pace.

The combined impact of these factors, along with the continued progress on the resolution of Puerto Rico's fiscal issues, should generate considerable economic activity in many sectors for the coming years, and we are well positioned to benefit from such activity. I'm very proud to report that both BPPR and Popular Bank each now offer Bank On certified deposit accounts.

Bank On certified accounts were created by the Cities for Financial Empowerment Fund, a national nonprofit organization, to promote financial inclusion for underbanked and unbanked consumers through standard account features that ensure low costs while offering robust transaction capabilities. In Puerto Rico, we are the only bank that is currently offering a Bank On product.

At Popular, the mission of financial inclusion and equal access to banking closely aligns with our core values of our organization. We are committed to improving access to financial services for members of our community that have, for numerous reasons, remained outside the traditional banking system. We are also proud to have been included in this year's Bloomberg Gender-Equality Index as we continue to make strides in gender parity at Popular and across the financial industry.

Our commitment to fostering a workplace that values inclusion, respect, and accountability doesn't just make us a better employer, it makes us a stronger organization. Last, but certainly not least, I'd like to thank our entire team for their patience and resilience in helping us achieve our record results. It goes without saying that our employees continue to be our greatest source of strength. We are now ready for your questions.

Operator

Thank you. If you would like to ask a question, please do so now by pressing star followed by one on your telephone keypad. Our first question today comes from Brett Rabatin from Hovde Group. Brett, your line is open.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

Hey, guys. Good morning.

Carlos Vázquez
EVP and CFO, Popular

Good morning.

Ignacio Alvarez
President and CEO, Popular

Good morning, Brett.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

Wanted to first ask, congrats on the loan growth in the U.S. Bank, and you know that changed the tenor on the path of the loan portfolio. Can you talk maybe a little bit about the continued momentum, if possible, on the U.S. side and K2, and if the trends we saw in the fourth quarter, you know, if that might continue to translate during 2022. If the Puerto Rico Bank starts to maybe have stronger trends as well that, you know, kind of contributes to maybe a better trend for positive net growth than maybe you were thinking a quarter or so ago.

Ignacio Alvarez
President and CEO, Popular

I think the fourth quarter was actually a great quarter for the U.S. operation, but it did follow, to be fair, a slower third quarter. I wouldn't predict that the fourth quarter would be the normal rate of growth, but we are anticipating, you know, solid growth in the U.S. In Puerto Rico, I think we've been very consistent saying we're starting to see loan demand pick up and we, you know, continue to see that.

As Carlos mentioned in his remarks, we expect that by the second half of the year, that loan growth in Puerto Rico will outpace our mortgage runoff and our PPP repayment. We continue to be optimistic, but, you know, I think I wouldn't project the fourth quarter U.S. as their run rate. They have a strong book, and I think we're, you know, looking forward to that production. I wouldn't project the fourth quarter as a normal rate of growth.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

Okay. Fair enough. With the deposit outflow, if I have this right, you know, if your deposits are down $7 billion, but your margin will be up around 35 basis points, is it, if I heard you correctly, it was 4 basis points -5 basis points per billion of deposits. Was that the correct number?

Carlos Vázquez
EVP and CFO, Popular

That is correct.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

On the expense guidance for FY 2015, would there be a progression during the year of that, or is that more of how you kind of view the quarters, you know, in general and either kind of flat throughout the year?

Carlos Vázquez
EVP and CFO, Popular

Yeah. Well, there usually is some volatility in our expenses, our total expenses on a per quarter basis. They very rarely are flat during the year. They sort of tend to go up during the year, actually. That is the reason we've described it as $415 average quarterly for the year. It may be that, you know, we have a couple of quarters that will be lower, and then we may end up with a couple of quarters that will be higher. Again, there has historically been some seasonality in our expenses, as you know. You know, it probably will repeat itself next year, but we're not sure. I mean this year. Sorry.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

Okay. The last is kind of a housekeeping issue. I don't have. I've seen a couple different numbers, so you mentioned the funds disbursed still to come for Puerto Rico, and I've seen a few different numbers. The number I guess I've seen a lot is $40 billion. Would you guys have a better number for the funds that are yet to be disbursed in Puerto Rico?

Ignacio Alvarez
President and CEO, Popular

Yeah. I think, you know, it's like I agree that it's hard to figure out, but if you take the FEMA CDBG, you add that, so COVID relief and then the infrastructure bill, we think there's probably between $50 billion-$60 billion left to be disbursed.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

Really? Okay.

Ignacio Alvarez
President and CEO, Popular

Yeah.

Brett Rabatin
Managing Director and Head of Equity Research, Hovde Group

Great. Thanks for all the color. Congrats on the quarter.

Carlos Vázquez
EVP and CFO, Popular

Thank you.

Ignacio Alvarez
President and CEO, Popular

Thank you.

Operator

Our next question comes from Brock Vandervliet from UBS. Brock, your line is open.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Oh, great. Thanks, Emily. Morning, guys.

Carlos Vázquez
EVP and CFO, Popular

Morning.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Morning. Let's see. Capital return. Talk about the ASR under consideration. Is that just a timing issue where, you know, it's technically always under consideration at this point? Or, you know, might you really do a different structure there? Secondly, can you talk about whether it's refinancing sub-debt or other items, kind of other organic uses of capital?

Carlos Vázquez
EVP and CFO, Popular

Right. On your first question, we have, as I mentioned, used ASR the last few years, but we actually have no pre-decision made. Every year, we actually sit down and we look at the market and we look at what we think is going to happen and consider all the alternatives. The real answer to your question is that all alternatives to execute the buyback are still open.

As soon as we make a decision, we will let the market know. At this point in time, all alternatives are open. On your second question, yeah, I mean, as I mentioned in the prepared remarks, I mean, we'll look at opportunities during the rest of the year and next year. Again, as we, if we make any decisions or when we make any decisions, we will promptly announce them to the market.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Separately on the non-interest revenue guide, $155 million-$160 million, if I caught that correctly. That looks just, you know, a bit below your current run rate and especially showing, you know, momentum on the fee side. Just wanted to dig into that.

Carlos Vázquez
EVP and CFO, Popular

Yeah. The run rate has been a bit higher. If you break down the summation of all those lines of fees, Brock, for the last couple of quarters, there's been a number of things in those quarters that are unusual. My commentary was more directed to sort of the run rate of the normal fees as opposed to trying to incorporate unusual items in it.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Okay.

Carlos Vázquez
EVP and CFO, Popular

It has been a bit higher the last two quarters. Correct. You're correct.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Got it. Is any of that guidance due to elimination of NSF fees? That's a constant question I get.

Carlos Vázquez
EVP and CFO, Popular

Right. We are in, as every other bank is, I guess, we are in the process of concluding our analysis of all overdraft and overdraft-related fees. There's a lot of lines that are broadly described as overdraft fees that are not necessarily the same activities by the clients. We're in the process of going through and analyzing our present practices and what we could make sense.

We have not concluded that analysis. What I can tell you is that in our case, the summation of all those fees is about $20 million a year. Of course, not all those lines of fees will be affected because there's some of those fees will continue moving forward. We haven't concluded that analysis yet.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Okay, thanks. That's the questions.

Carlos Vázquez
EVP and CFO, Popular

Thank you.

Operator

Our next question comes from Timur Braziler from Wells Fargo. Timur, your line is open.

Timur Braziler
Director, Wells Fargo

Hi, good morning.

Ignacio Alvarez
President and CEO, Popular

Morning.

Carlos Vázquez
EVP and CFO, Popular

Morning.

Timur Braziler
Director, Wells Fargo

Hi. Maybe just circling back on expenses, maybe another way of asking that question. You pointed to personnel expense, technology and business promotion activity in 2022 driving that average rate higher. I guess, of the planned personnel technology and business promotion spend, how much already is accomplished? Maybe give a timeline as to some of the bigger projects that are slated to come online during 2022.

Carlos Vázquez
EVP and CFO, Popular

Yes. I mean, our expense lines tend to be rather volatile. That's one of the reasons we have shied away from giving guidance on a per line basis. We keep our guidance on the aggregate expense level. What I can tell you is that a significant part of the increase will be in the personnel line, as we're seeing very real competitive pressure on the personnel side. As we've made public, for example, at the beginning of this year, we increased our minimum wage in Puerto Rico from $11-$13 an hour. That will obviously affect the full year 2022.

We also increased our minimum wage in the Virgin Islands and in both of our U.S. markets. That is a big part of it. The technology one is broken up in our expense lines in a whole bunch of different lines. It's a little bit unusual for us. In our case, a lot of the technology expense is in personnel or in professional fees because our relationship with Evertec or the equipment line, so they're broken up all over the expense lines. Again, that's one of the reasons we try to stay away from line by line guidance, and we give you general guidance.

Timur Braziler
Director, Wells Fargo

Okay. Thank you for that. Maybe looking at the residential runoff of the Puerto Rico book there, it looks like the pace of runoff slowed in the fourth quarter a little bit. I guess, what's your expectation with higher interest rates to the pace of refi activity, and could we actually get kinda normalization and stability in the resi books sooner than expected with the help of rates?

Carlos Vázquez
EVP and CFO, Popular

Yeah. I mean, you're right. The runoff rate was slightly lower. I think it was around 130 or something like that in the third quarter. It's 112 this quarter. I would expect with rates going up that the runoff rate may slow down somewhat, yes. But even in an environment where rates weren't changing as much, the runoff rate was still, you know, $20 million-$25 million a quarter. I'm sorry, a quarter. Yes, it could become lower than 112. I'm not sure if it's gonna become immensely smaller than 110, 112, but it should be. With higher rates, it should become smaller, yes.

Timur Braziler
Director, Wells Fargo

Okay, thank you. Just lastly for me, maybe a bigger picture question, can you just provide us with an update on the Evertec situation and kind of what your ongoing plan is with that investment? Could we see something, you know, in the near term, or are you really reluctant to do much with that? I think the service agreement runs until 2025, if I'm not mistaken. Are you likely to do something prior to that, or do you wanna go through that process first before making any ongoing decisions?

Ignacio Alvarez
President and CEO, Popular

Yeah. You know, we have 3.5 years to go on that. You know, obviously, we would try to reach an arrangement with Evertec before the end of that period for the benefit of both going forward. Still, you know, it's too early to really say much more than that, you know.

Timur Braziler
Director, Wells Fargo

Understood. Okay. Thank you.

Operator

Our next question comes from Alex Twerdahl from Piper Sandler. Alex, your line is open.

Alex Twerdahl
Managing Director, Piper Sandler

Hey, good morning.

Carlos Vázquez
EVP and CFO, Popular

Good morning.

Ignacio Alvarez
President and CEO, Popular

Good morning.

Alex Twerdahl
Managing Director, Piper Sandler

First off, just wanted to clarify, Carlos, your comments on the rate sensitivity, the $6 million-$8 million per hike per quarter, which is definitely above what you saw coming down. That just assumes the static balance sheet, correct?

Carlos Vázquez
EVP and CFO, Popular

Correct. Yes.

Alex Twerdahl
Managing Director, Piper Sandler

Okay. Just digging a little bit more into that, you know, if we do get some loan growth later in this year, which we're all very much hoping for, can you just remind us what kind of the new loan yields are that you'd be deploying cash at, you know, if that growth comes in the various categories?

Carlos Vázquez
EVP and CFO, Popular

It will depend on the mix, Alex. I think the best thing you could do is look at the yields which we disclosed every one of the different business lines in the press release and, you know, start thinking about that. Hopefully if rates go up, some of the businesses may do a little bit better. But it is hard because if we end up, for example, originating a lot more higher FICO credit cards and higher FICO auto loans, then the yield may not go up even though market rates are going up simply because the risk profile is changing.

Alex Twerdahl
Managing Director, Piper Sandler

Okay. In terms of the like, the sort of the expected yields that you'd see on, like, a commercial loan today, those are pretty close to that sort of 5.5% range that we're seeing on the average balance sheet?

Carlos Vázquez
EVP and CFO, Popular

Yeah. I mean, if you actually look at the yields in our loan books, they don't move as much as market rates do. Their beta is a lot lower. They're probably gonna be around that ballpark. Again, the thing that can swing it is a big change in mix, though, if we end up doing bigger loans in different sectors or something.

Alex Twerdahl
Managing Director, Piper Sandler

Okay, great. You know, in the past you've been hesitant to deploy-

Carlos Vázquez
EVP and CFO, Popular

Sorry, Alex, one more thing. About 1/3 of the book is floating rates.

Alex Twerdahl
Managing Director, Piper Sandler

One-third of the commercial book or 1/3 of the total portfolio?

Carlos Vázquez
EVP and CFO, Popular

The total portfolio.

Alex Twerdahl
Managing Director, Piper Sandler

Okay. You know, in the past, you've been hesitant to deploy liquidity to securities, just given where the 10-year was, and we're up about 50 basis points since we last had this conversation. I know you did some purchases in the fourth quarter. Can you give us some color on the timing and what you'd actually deployed in terms of liquidity in the fourth quarter? How your outlook is from here in terms of securities purchases early in 2022.

Carlos Vázquez
EVP and CFO, Popular

Yes. As you know, for the last, I think, four quarters, we've been moving cash into a securities portfolio every one of the last four quarters. The increase in the fourth quarter was about $500 million, roughly.

Ignacio Alvarez
President and CEO, Popular

A little more.

Carlos Vázquez
EVP and CFO, Popular

A bit more?

Ignacio Alvarez
President and CEO, Popular

Yeah.

Carlos Vázquez
EVP and CFO, Popular

It's something that we have been doing for the last few quarters as we found rates a little bit more interesting. This is, like, literally a decision that we make on our weekly ALCO committees, and we have a very capable treasurer whose job it is to do that for us. We'll keep looking at alternatives to the extent that rates continue to go up and are more attractive. Our probability that we will redeploy cash will go up. There's no specific plan I can describe to you right now.

Alex Twerdahl
Managing Director, Piper Sandler

Okay. Can you give us some color on the-

Carlos Vázquez
EVP and CFO, Popular

Do remember that when we hold Treasury securities in our investment portfolio in Puerto Rico, the income from those securities is tax-exempt. It's important not to forget that.

Alex Twerdahl
Managing Director, Piper Sandler

Yeah. That's an important point. Just in terms of what you did in the fourth quarter, would that have been done late in the quarter or early in the quarter, just so we can kind of get a sense for what's already impacted the NII line from in the fourth quarter?

Carlos Vázquez
EVP and CFO, Popular

It was done late in the quarter.

Alex Twerdahl
Managing Director, Piper Sandler

Okay. Just, you know, switching to loan growth, and, you know, you talk about some of the Maria money coming in, and, you know, if you drill into some of those programs, there is a pretty large component in some, especially some of this CDBG money that really requires bank lending.

I was just wondering if you can give us an update on kind of what that pipeline could look like. You know, I heard from another bank down there that a lot of those applications, that there's a huge number of applications for some of the programs that are kind of awaiting government approval at this point. Maybe you can just give us a little bit of color on sort of what that process is like and when you could actually see some disbursements for those types of loans, and hopefully whether or not it's in 2022.

Ignacio Alvarez
President and CEO, Popular

Yeah. It's a kind of a complex answer because it's a complex situation. We have different sources of funds, right? You get the FEMA funds, you got the CDBG funds, you got COVID relief money, and now you have the infrastructure. I think the CDBG has gone through a process requesting proposals, and they're pretty advanced. A lot of people have filed proposals, and they're in the process of analyzing them. You know, I would expect that, you know, by the end of the year, it's a process, right? Because the proposal's been approved, then you have to get the plans, the permits.

You know, the money is starting to flow in. Let me put it this way, it's not at the massive amounts we anticipated, but money is starting to flow, especially the COVID relief funds had very few restrictions. That money you're seeing already in roads and things like that to a lesser extent. I think the CDBG will begin to flow this year, certain of their programs.

FEMA goes at a slower pace, but it's also moving in the right direction. They've awarded a number of projects now, and they're in the design phase. You know, I think this year won't be the year where the spigot will be wide open. You'll see. It's hard to predict because I'm not trying to be elusive.

It's just very hard for everyone to predict how fast these things move. They are beginning to move. I would expect that we'll see more disbursements this year. The infrastructure bill has a lot of money for highways and roads and bridges also. It's, I think we'll begin to see this year, especially in the second half, and next year picking up again and the next year picking up again.

I mean, some of the big, big money projects like the rebuild of the energy sector take longer because that's a very complex process where they have to go through the energy board and they have to go to the review process. I think some of the money for housing and for other projects for economic development of the CDBG will start to flow this year.

Alex Twerdahl
Managing Director, Piper Sandler

Right. If you just kind of peel back the onion a little bit on the loan growth guide, you know, PPP is obviously going away in the next couple quarters. We know that residential runoff is gonna be a persisting issue.

If we just look at the commercial portfolio, you know, just the commercial standalone portfolio in Puerto Rico, which I guess would include commercial real estate and construction, would you anticipate that portfolio to grow, you know, exclusive of course, the PPP over the next couple quarters? And maybe talk a little bit about what the pipeline could look like, utilization rates, and whether or not you have any construction loans that maybe have been approved but haven't really seen disbursements yet.

Ignacio Alvarez
President and CEO, Popular

I wouldn't get into single construction projects. Our book is big enough. I think as we said before, we do expect our portfolio to grow the second half of the year. We do expect the commercial loan portfolio to grow. You know, there have been lines granted for different construction projects. Those lines, their utilization rate probably isn't as high as, you know, they've been in the past because, for example, the ones that are used to build residential units are being sold much faster than in the past. People now are more prudent how they build also. They build in stages, so they don't build the whole project at a time. They build in stages. They get repaid. Yeah, we expect. I think there'll be infrastructure projects, there'll be commercial projects.

We do expect loan growth in the commercial sector in the second half. You know, we're seeing a lot of interest in different things. As you know, the King of Spain was here the other day. They brought a commercial mission. A lot of interest from U.S. investors, but also we had a lot of Spanish investors, you know, very interested in different types of projects. We do think commercial in general is gonna see growth in the second half. You know, we don't look at this particular pipeline because our book is just too big and I think too complex to get into that. Generally, we're optimistic and positive in what we're seeing in terms of clients coming in.

Carlos Vázquez
EVP and CFO, Popular

Actually, ex-PPP, the commercial book of Puerto Rico grew last quarter. We're positive in that. Construction can be a little bit more volatile depending on the project, on each stage and so on.

Alex Twerdahl
Managing Director, Piper Sandler

Understood. Just one more question that I wanted to make sure you guys addressed on this call. You know, when I look at the press release you guys put out a couple weeks ago on the capital return, can't help but to notice that the language that you put in last year's press release about the I think last year you said that, you know, that announcement on the buyback was it for the whole year.

That language missing from this year's press release. Am I reading too much into that or is the door just open for kind of everything at this point? We know that we're gonna have a $500 million buyback and if growth really picks up, maybe that's all you get this year. If the growth doesn't materialize and you don't see M&A as a potential, that maybe there could be some more buyback later in the year, you know, as other uses of capital either do or don't materialize.

Carlos Vázquez
EVP and CFO, Popular

We stand by what we said, Alex. We'll continue to explore opportunities to manage our capital structure during remainder of 2022.

Alex Twerdahl
Managing Director, Piper Sandler

Okay.

Carlos Vázquez
EVP and CFO, Popular

Good try, though.

Alex Twerdahl
Managing Director, Piper Sandler

That's it for me. Thank you. That's it for me.

Operator

Our next question comes from the line of Gerard Cassidy from RBC. Your line is open.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Good morning, Ignacio. Good morning, Carlos.

Carlos Vázquez
EVP and CFO, Popular

Good morning, Gerard.

Ignacio Alvarez
President and CEO, Popular

Good morning.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

I have to ask before I ask a real question, with being 1 degrees up here and I'm seeing sea smoke off the ocean, how warm is it down there today?

Ignacio Alvarez
President and CEO, Popular

It's a beautiful day today.

Carlos Vázquez
EVP and CFO, Popular

Yeah. Low 80s.

Ignacio Alvarez
President and CEO, Popular

Low 80s.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Okay.

Ignacio Alvarez
President and CEO, Popular

Warm, but not too warm. Huh?

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

I envy you today. Thank you for taking the questions and stuff. Carlos, you talked about the deposits with the government. I think you said they totaled $21 billion. You're expecting $7 billion-$10 billion to be dispersed to them over the first and second quarters. Will there be more disbursements later in the year or next year or what's the outlook for that, the remaining amount?

Carlos Vázquez
EVP and CFO, Popular

Yeah. I mean, they haven't concluded all the transactions, okay? There are still some restructurings like the electric company, water company are pending. There could be some more outflow related to those. Those are smaller. I think when this amount of liquidity moves out, the government will finally get back into a normal course of business of running the government. I think the flow of funds will probably get money coming in and coming out will increase as well. I think what's gonna happen is that we'll end up normalizing to some level of balances that will vary during the year.

As you know, it always goes up in the first quarter when or the second quarter when tax payments come in, and then it goes down during the year. You know, as far as we know, it might be slightly smaller than the 11 that will be left at the or 10 or 12 that will be left after this. It's hard for us to figure exactly what the new number is gonna be because as you know, Gerard, a lot of these accounts were not with us before, so we don't have a long history with them.

They used to be at GDB before. Yeah, there could be some additional outflows. They should not be of this magnitude. We will end up with a more normalized level of probably deposits moving forward. Again, probably less than the net amount of this outflow, but exactly where we're not sure.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Okay. Thank you. In your slide deck, you guys showed the senior, unsecured credit ratings you have. I noticed the S&P one is on positive outlook. Now, granted, theirs is slightly below Moody's and Fitch. Do you guys have any idea when they may come out with their determination whether they're gonna raise that credit rating?

Carlos Vázquez
EVP and CFO, Popular

Well, it's not very clear. I am not sure if they will wait till they relook at the government before they relook at the rest of us. They don't tend to move very fast, Gerard, so not very clear. We're very hopeful that these developments will be the catalyst for some changes in our ratings so that our ratings get closer to what we think the company really is. We don't have a clear view or timetable yet.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Okay. I think, Ignacio, you talked about the commercial loan growth here in the United States. In your slides you show that your total deposit costs at Popular Bank are about 40 basis points, which I know that's on an absolute level low relative to history. Relative to the current period we're in and to your peers, it seems to be on the high side. Any thoughts on what's driving that number and what could happen to that number once the Fed starts raising interest rates as they've suggested they're gonna do in March?

Ignacio Alvarez
President and CEO, Popular

Well, as you know, we have tremendous loan growth, so we've had to balance our desire to reduce our interest costs with, you know, the funding of our loans. We've been very successful this year. I think we have nine consecutive quarters where we lowered our funding costs. Obviously if rates go up, we'll have to manage that.

Remember that part of our strategy in New York especially was to have our commercial-led strategy. We're reorienting our branches more for commercial business where you tend to get more stable deposits. That's a big part of our strategy. So far it's paying off. You know, raising rates will obviously we'll have to watch the market. Part of our strategy, especially in the New York market, to go to the commercial-led growth, was to rely more on commercial deposits, less on retail deposits, which tend to be more volatile.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Very good. I assume the K2 numbers are obviously you're in those quarterly commercial loan numbers. I think, and I may have missed it, and I apologize, in your response to an earlier question about what drove the commercial loan growth in the U.S., was it middle market commercial real estate? Is it C&I lending? What type of commercial lending drove the, you know, core growth in the quarter?

Carlos Vázquez
EVP and CFO, Popular

Yeah. It is. Of the growth, what I mentioned is about $105 million was just the fact that we added the company within the quarter. Ex the leasing company, was a number in the high 600s. What drove it was mostly our historic lines of business. It's healthcare. It's PATH, with the Association of Banking, and CRE, which is a typical kind of business we do. It touched in all the lines of our. It was really growth across the board in our historical businesses that drove the growth.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Very good. Then just lastly, Ignacio, a lot of positive numbers coming out of Puerto Rico, which you highlighted on the auto sales, et cetera. I don't know if there's any specific numbers you can cite, but can you share with us what's going on with the immigration patterns? Have they reversed yet where, you know, are folks from Puerto Rico maybe coming back onto the island or has that not happened yet?

Ignacio Alvarez
President and CEO, Popular

You know, there's a lot of anecdotal evidence. I don't have the net inflows from the airport at hand, so that's what we usually use. I can tell you that even the fiscal board, who's not the most optimistic bunch, has in their most recent fiscal plan reduced their projected level of declining population.

They had it declining at about 1 point something a year. Now they have it at 0.9%. That matches what we're seeing anecdotally. You know, we are seeing more people coming back to the island. I think there's no doubt that the migration trends have improved.

I think one area where we have to work as a society and as many other societies have to work is I'm not so worried about migration anymore because the economics have reversed, and I don't believe that the push factors. You know, when you talk about migration, you're talking about the pull and the push. I think the push factors in Puerto Rico are much less now.

The economy's. You know, frankly, anybody who wants a job really should be able to get a job in Puerto Rico today. I worry more about, you know, the birth rate and how we can get the birth rate up. Because at the end of the day, to me, that is more important than the migration actually. Migration will work itself out.

Birth rates are very hard to change. Definitely the demographic situation has improved. It's still challenging. Again, the only empirical numbers I've seen are the projection in population growth decline, which now have improved in the most recent fiscal plan, which is being submitted by the board.

Gerard Cassidy
Managing Director and Head of U.S. Bank Equity Strategy, RBC Capital Markets

Great. I appreciate the color. Thank you, gentlemen.

Carlos Vázquez
EVP and CFO, Popular

Thank you.

Operator

Lastly, we have a follow-up question from Brock Vandervliet from UBS. Brock, please go ahead.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Thanks. Just in terms of you know the credit quality, it seems like you know credit quality is continuing to improve really across the board. How should we think about you know the appropriate level of reserving?

Related to that, you know do you think there's something special in capping the net charge-offs you know in the past year? Because this doesn't look like the credit quality of you know the bank that we used to know. It looks like the credit quality of a traditional you know U.S. bank, mainland bank, and that would point to or suggest a materially lower reserve over a period of time.

Carlos Vázquez
EVP and CFO, Popular

I think as I think we stated before on other webcasts, I mean, obviously the allowance is going to continue to be driven by credit quality, economic outlook and charge-offs that we experience. Over the last two years, as you mentioned, we have seen significant improvements over what was the traditional charge-off rate of the organization. We used to be in a corridor between 75 basis points -125 basis points. In 2021, that was 7 basis points. In 2020, 66 basis points. If that continues to be the case, you might see continuous releases of the provision. I'm not sure if I answered your question, Brock.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Close enough. The key is, among other things, just the continued low net charge-offs.

Ignacio Alvarez
President and CEO, Popular

Yes. Obviously, critical element, yeah.

Carlos Vázquez
EVP and CFO, Popular

The forecast. Remember, the forecast is a big part of the equation now.

Brock Vandervliet
Executive Director and Senior Equity Analyst, UBS

Yeah. Okay. All right. Thank you.

Carlos Vázquez
EVP and CFO, Popular

Thank you.

Operator

At this time, we have no further questions registered, so I'll now hand back to Ignacio Alvarez for any concluding remarks.

Ignacio Alvarez
President and CEO, Popular

Oh, thank you. Thank you everyone for joining the call and for your questions. We look forward to updating you on our progress in April. Have a great day.

Operator

Thank you everyone for joining us today. This now concludes our call. Please disconnect your lines.

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