I cover medical devices at Bank of America. Next up as part of our healthcare conference we have Ceribell. We have Jane Chao, CEO, and Scott Blumberg, CFO. Thank you both for being here today.
Thank you for having us.
Maybe we can start with Q1 since you just reported the other day, you know, revenue came in a little better than the street, and it was your largest quarter of net new adds and record usage per account. Maybe you can just give some background on the commercial progress you've been making on both fronts to get to these record levels in Q1.
Sure, Stephanie. As you alluded, there's really two core drivers for our core seizure market. I know I'm sure we'll get into the pipeline soon, but 1 is accounts added, 2 is usage per account. On the account adds front, we added 33 accounts in Q1, which brings us up to 680 total. It was our largest number of new adds since we've become a public company.
That continues to grow and we see growth drivers there, accelerators, in the maturation of the sales force, as well as initiatives we have like our expansion into the VA system. On the other side of the house, that's usage per account. We don't disclose that specifically, but we do disclose product revenue per account, so I know the street's tracking very closely on that.
We had our record number of uses per account in Q1. We still are in the early innings there. We're roughly, we believe, around 30% penetrated within our active account base. We continue to march forward in driving growth through department expansion, provider education, and workflow expansion.
Great. The revenue guidance for the year was raised by $1 million, which was a little bit more than the beat in Q1. Maybe you can just talk about your confidence in the outlook for the year and some of those, you know, core building blocks that you touched on and, you know, the visibility there.
Yeah, we, you know, now we have about a six quarter track record of being a public company and we've consistently had very accurate forecasting and beat our numbers. We have a philosophy, which hasn't changed over the last year and a half, to provide guidance that we have very high confidence in ability to achieve, and that's grounded in a really projectable business model.
We, on the acquisition front, you know, of course, we track the leading indicators, but one underappreciated fact is that we tend to get purchase orders about three to four months before we turn an account live. We've got very, very good near-term visibility in terms of the accounts that are launching in the coming quarter or two.
On the usage per account front, we've got a very low customer attrition rates. Our relative to other, you know, capital type devices, companies for example, we're selling a whole lot of a product at a lower price point, and so we're less subject, I think, to shocks to the system. You know, we have very good visibility into the business and I think that's reflected itself in our performance to date.
On the, you know, seasonality and Q2 and Q3, you mentioned you typically see sequential moderation, again, just given seasonality in utilization. Do you expect that to be to a similar extent this year as what you've seen in the past, or do some of the incremental opportunities you've been making progress on change that in any way?
I think, we only have about a three or so year track record of having sufficient usage to make an assessment, and we've seen the same trend for three years, that's why we talk about it, which is that we tend to see higher usage in Q4 and Q1 relative to Q2 and Q3. There was really strong reporting of ICU and ED census during COVID, for obvious reasons. We have overlaid that with our patterns and it, there's a very direct relationship between ICU and ED census and our usage, you know, we strongly believe that that's the cause. That said, we're implementing a number of strategies to drive up into the right.
I, you know, whether one driver is more powerful than the other, I think that's something that we, you know, with the three-year track record, don't have quite enough data to suggest except for to, you know, appreciate that some degree of seasonality is a part of our business.
Makes sense. Wanted to follow up on the account side of things, for a bit. You, I guess, recently talked about a new account acquisition strategy that's more focused at the hospital system level. Maybe you can just start with why you decided to build out this strategy in addition to what you were doing before and some of the ways that it's different.
Yeah. Previously we have the territory managers, they cover more individual accounts. We have a hospital system team, but they more cover big national accounts, like the HCAs and the CommonSpirit. There's a very big portion of the customers there we call the regional hospital systems. They are somewhere between owning 10 to 30 hospitals, and these often start to become Between the crack, right? The TMs and the system.
We did this model because we saw a strong signal last year. Our best TMs, they closed significantly higher than national average because they were able to close the smaller systems. They can close 10 hospitals at once, right?
We noticed what they do is they not only just call individual hospital, they actually cover the system level administrators and CNOs and CMOs. They also do a better job coordinating across territory, 'cause I might only own eight of the hospital, you own another two, they partner with the TM. They also partner better with the CAM. The CAM are our sales that cover existing accounts, 'cause out of the 10 hospitals, two might be already Ceribell users. Historically we don't have a dedicated team to make sure all this can get done systematically.
That's the reason behind building this team, so this team can partner with the TMs and the CAMs, call on the system level stakeholders, and also coordinate across different territories, different teams, make sure we have a well-designed strategic, comprehensive strategy.
I think you mentioned you hired a small team to drive this strategy. Is it all new hires or did you move over some of those TMs that had good success doing this in the past?
It's both. Yeah.
Okay. I guess do you anticipate building this team out further or needing incremental investments to support this strategy?
We usually we hired a meaningful, a few number, single digit. Usually we try for a few quarters, we are pretty confident we'll see the signal. We might further extend, but this by nature is not going to be a big team. It's going to be a relatively small team because what I talked about is a lot of coordination and working at the system level. It shouldn't have a big impact to the cost side.
Okay. Just thinking about, maybe impact on the model and if this changes sort of the pace of active account adds in the future or, you know, if it may affect Headband orders and trends in the future.
I think on the rate of account adds, I think there's reason to believe it will. That's our thesis in doing it. The nature of these system level sales is that they come in chunks, right? You work hard and then you get, you know, seven or 10. It's probably gonna be a few quarters before it can fully materialize into output. We're tracking it closely. But we're making the investment because we believe it can accelerate account acquisition. Maybe less clear on the utilization side. I think there's probably an argument that spreading best practices, but we view it more at least initially as an acquisition play.
Makes sense. You know, the VA system represents a 170 hospital opportunity that you're in the early stages of. Anything you can share from your early experience there and the progress you're making on account adds?
We don't disclose specific the VA system, because end of the day it's one of the many hospital systems.
Right? Of course one of the biggest one. However, the way VA works is it more has this annual, well-designed annual budget cycle. What we did is we closed a meaningful portion of the VA hospitals Q3 last year. The last Q2s we've been launching majority of these accounts. This year of course we'll continue to launch the rest of the VA as well as work with the VA to see whether or not we can close even more accounts and that will start launching later this year or next year.
Okay. Makes sense. Maybe shifting to utilization a little bit, you've said that your top accounts use three times more than the average account. What are the drivers that can help move an average account up that utilization curve?
Yeah. The pattern we see in the top accounts are a few. One is they use on almost all the departments, all the ICUs, emergency departments, sometime even step-down units and the floor. Our average account often are not in all the departments yet. The departmental expansion is a very reliable path.
The second feature we see in these top accounts is they have a very coherent workflow that because when you think about these are different departments, but the patient actually flows through ICU to the floor, sometime to the, sorry, ED to the ICU or to the floor and goes through neurology. We see average accounts sometimes their workflow is not, it can have room for improvement. The third thing we see is we train better these hospitals. Sometime we have better access to it.
We have better internal team. They train all the physicians. They make sure the new physicians are trained, the overnight shifts are trained. The fourth thing we see is they have more well-formed protocol for specific patient population. For example, post cardiac arrest patient have clear guideline from AHA to have prompt seizure monitoring seizure, prompt EEG monitoring seizure.
Many of these top hospitals would have point of care EEG or Ceribell in their cardiac arrest protocol. Not in all the patient population yet, even in the top accounts, but those are the four patterns we see. You can see how we translate this to our overall strategy, departmental expansion, protocolization, and physician engagement, and workflow optimization.
When thinking about utilization at the top accounts and some of the additional indications that you've been making progress on, are there any constraints to consider from a hospital perspective for utilization going higher in those top accounts, or is there still room in those accounts as well?
There are definitely rooms in the top accounts. Even without new indication like delirium and neonate, we see our top accounts growing year-over-year. Top accounts are even easier for us to expand to new indications because all the stakeholders are strong Ceribell believers. It's much easier to a strong account say, "Can you introduce me to the medical director of NICU or pediatric epileptologist?" Same for delirium. A lot of our commercial pilot size are our strong existing accounts.
Just thinking about the account adds accelerating this year and, you know, utilization ramp for a new account versus utilization in an existing account, maybe you can just remind us what that looks like and if there's any impact on overall utilization from new account adds?
The adoption pattern of new accounts I think is a little bit different than what I think from observation most investors infer. It's not like a try before you buy. They don't use 5 and 10 and then 15 and then 20. They can establish really good practices on the front end. And what we see is that the practices that are established are very sticky. That's why we invest a lot of resources in high quality launches.
To that end, adding a lot of accounts doesn't have a significant dilutive effect to usage. They do come in slightly below our average, so there is some dilutive effect. We work really hard to establish those best practices to make sure that they hit the ground running.
Okay. Maybe we can shift to some of the new indications. You're now in the commercial launch of pediatric and neonate products, maybe you can just talk about early traction and feedback you're getting there and if it's consistent with the pilots.
Yeah. The feedback from neonate is very positive which is why we announced the full commercialization this quarter. It's towards more the optimistic scenario for our internal timeline. If I compare neonate launch to adult seizure launch we had about six, seven years ago, a few things that's actually more positive. One, from neurology perspective, when we launch adult we have to explain to neurologists why partial montage is sufficient for ICU compared to the full montage.
That's probably the number one question from any neurologist. Now of course, we have a lot of data and neurologist finally say, "Yes, partial montage is good." That was not day one. For neonate we actually have full montage recommended by American Epilepsy Society. That's the 1 question that we do not have to explain.
The reason we did full montage is because babies actually often have seizure in parasagittal domain. Number two, we see it's even a different level of care of neurological outcome for this population. Of course, we all care about patient's outcome, physicians all do, and the neurological outcome. Not sadly, but just like it's human nature, right?
When you take care of a patient, that you are trying to save patient heart, patient lung, and it's just harder to think about the brain when patient's a 80, 90-year-old post cardiac arrest. When you have this newborn, seizure is the number 1 most common neurological abnormality in NICU. They don't have usually stroke. They have a very small population. They don't have TBI usually.
Data also show 1 hour of seizure can change the IQ from 100 to 85, and neonatologists really recognize that. Because of the clinical impact, we really see a very strong desire to adopt. On the health economic side, many of these level 3 NICUs. The highest NICU is level 4. They are top teaching centers. The next high level is level 3. They're already very sophisticated. They often have to transfer patients out because they cannot get EEG. The DRG code for this patient is much higher than adult because, you know, they stay in ICU for much longer.
We can keep the hospital keeping these patients in, that allows a very strong health economics as well as pride for the hospital to keep their family, keep the mom and the baby in the same hospital. All these are very positive from the initial pilot. That's why we decided we are very much ready for the full launch.
You have said there's 200 NICUs in your existing installed base. Are they aware of this offering? Had you been messaging the broader launch with them while you were in the pilot phase? I know you mentioned it's still a multi-month sales process, but just curious how to think about the pace at which you can sort of start the process with your existing install base?
Yeah. The commercial pilot phase, no, we did not message into the 200 NICUs or any NICUs. We only focused on a small number because we want to make sure we do things right. Now with the full commercial launch that our CAM team is targeting these 200 NICUs. That just started.
Okay. On delirium, you launched the first pilots in April and anticipate the full launch later this year or early next year. What have those conversations been like for setting up the pilots and any early learnings that you can share?
Yeah. It's also very positive. The number one question we get from investors, "What do I do if patient have delirium?" You don't really have a drug. If you talk to intensivists, many of them actually don't ask that question because there is a clear guideline from Society of Critical Care Medicine that what do physician need to do. They look at medication, sedatives or, antibiotics or some pain meds can cause delirium.
They look at other underlying conditions. That we thought that's the case based on our market research. It was the case as we start to do the commercial pilot. The second learning we have is doctors are very, just most of them agree, say, "Okay, I really feel the current standard of care is subjective. I only have a binary result.
I only have twice a day, and I'm not sure our new nurse were trained properly. Having objective continuous trends resonate very much with them. The third learning is actually a little bit a surprise, but it's in a very positive way. They really see it's not delirium alone, it's delirium and seizure together because so many of these patient are having delirium and seizure together, and the symptom is the same.
The treatment can be opposite. They don't have a tool. They have to guess. A lot of the first few sites of commercial pilot focus on what are the populations we can target. How do we tailor the workflow when algorithm say it's positive or negative?
Also think about down the road, what are the potential clinical outcome or health economic outcome we should be measuring?
What is the biggest benefit of having the delirium indication to you? Is it capturing incremental patients and improving utilization, or is it on the subscription side? Yeah, maybe just how you're thinking about that.
Yeah. I mean, the good news is it could be all above. We can decide, we can decide do we want to charge more or do we see such a strong patient expansion we don't want to charge more because if you charge more, you kind of slow down the adoption. Those are the questions we will be very much focusing on, getting insight, getting data during the next couple of quarters, so by the time we have full launch, we really think through our pricing strategy.
On the earnings call, you mentioned a study with Vanderbilt Medical Center to examine the overlap between seizure and delirium. Any more detail on the study that you can share or what you're hoping to learn from it?
As I mentioned a bit in the earnings call, Vanderbilt is where delirium standard of care CAM-ICU developed. The standard management, ABCDEF bundle, is also developed at Vanderbilt. It's really probably one of the most influential medical center related to delirium. Actually, it started with we showed the algorithm.
We showed some literature. It triggered their interest about they wonder how many of their delirium patient are actually having seizure because they don't have the best EEG capability. That's really the premise of it is to show how seizure and delirium together can potentially improve care.
The first phase will just, the protocol is public, we'll look at all the delirium suspicion patient and put Ceribell on, see how many seizure they can see and or in other word, how many seizure they would miss with their current standard of care. I think even that alone can drive significant adoption because you don't need to show doctor treating seizure is important. Doctors know that. You just need to show they are missing it. Down the road, of course, we can potentially expand that partnership, more thinking about what study we need to do to integrate this and re-influence the guideline.
Then wanted to ask about pricing from some of these new indications, since there's puts and takes for both Headbands and subscriptions potentially. You mentioned the neonate, having the higher Headband and subscription. You also got delirium NTAP in the CMS proposal, but NTAP for the core system I think is expiring this year. Maybe you can just help us think about the different puts and takes on pricing from a Headband and subscription perspective.
As you alluded to, there are still decisions to be made, especially on the delirium side. Our core Headband price has remained relatively consistent over the past year or so. We expect to maintain price going forward. Even without neonate, we've seen an increase in the Clarity price, and that's been driven by hospitals acquiring more recorders. We typically charge about $500 more per month for every additional loan recorder. The demand of hospitals and department expansions has driven that higher.
In the near term, we have made a decision on neonate, which is that's sold as a separate subscription and there's economies of scale to the customer to acquiring both adult and neonate such that the having both is cheaper than, you know, 1+ 1. The Headcap is also higher priced than the Headband. Beyond that, as Jane mentioned, there's a wide range of choices we can make around future indications. We haven't made those yet because we're awaiting information from our ongoing pilots and research.
Makes sense. Okay, maybe can switch over to the P&L. Gross margin of 87% in Q1, was about 300 basis points better than the street, and you expect the rest of the year to be in the high 80% range versus the prior mid 80%. What's driving that gross margin strength and improved outlook?
We were operating around 88% over the past year and change, and we were manufacturing the Headband, you know, except for final inspection assembly in China. Of course, tariffs went up materially there. Over the quarter, we undertook a number of mitigation strategies. What you're seeing right now is just us managing costs, reducing expenditures, volume-based discounting, manufacturing efficiency, et cetera.
That's something we were working on in general before tariffs, but of course accelerated and put additional focus on as tariffs came on board. That offset the elevation of tariffs from China. Those have kind of moved through our P&L at the same time that we kind of turned on the higher inventories from China.
This quarter, Q1, we were entirely dependent on inventory from China because our accounting is first in, first out. Separately from that, we very quickly, over the course of a quarter and changed, stood up a second manufacturing line in Vietnam. We think there's value in supply chain diversity in general, but when tariffs were astronomically high for a brief period in China, we stood that up quickly so that we could move manufacturing or move part of manufacturing over there.
That's fully operational, and we've received inventory from Vietnam. It hasn't yet flown through the P&L. The way I would think about it is what you're seeing right now, that move from 88 to 87, has been a reflection of the increasing tariffs in China.
Going forward, in addition to continuing to capture the cost reduction initiatives as well as others we have underway, as NTAP starts to move through the P&L, there's some opportunity for upside there.
Okay. On OpEx, in Q1, it was a little above what the street was expecting, and I know you don't guide to OpEx necessarily, but with some of the new indications and opportunities that you're working on, has your, I guess, expectation for OpEx for the year changed in any way?
I don't think so. I think, you know, the OpEx in Q1 really had two buckets. One was investments in growth, which is sales and marketing and R&D. Sales and marketing investment was in a large part the natural expansion of the CAM team, which has to grow at the rate of growth, the account base, barring a change of span of control, and then the addition of the strategic account function.
Those are investments that, of course, we believe are gonna drive downstream growth. Then on R&D, it was investments made in our pipeline as well as improving our products. Those are things we made open-eyed. We evaluate our cash position regularly.
We made a commitment, which we stand by to achieve breakeven with cash on hand. They're investments that we feel will drive long-term value and growth, and don't sacrifice that. The other, which was less ongoing, is the expenses related to our ongoing litigation was higher in Q1 than it had been in the prior Q3, Q4s since we started that action.
The nature of litigation is that it's nonlinear, and the first half of 2026 is the most time intensive and thus most expensive part of the lawsuit. We, you know, that was elevated and will likely remain elevated in Q2. We expect that to subside as we get through the most intensive parts of the trial.
I think as of Q1, you started to report adjusted EBITDA, so maybe you can just talk about your decision to do that now.
Yeah. I think we've tracked closely, I think we were frankly the outlier in not doing it until now. Most of our peers of our stage do have some form of adjusted EBITDA. I think that our two exclusions from an EBITDA to adjusted EBITDA is non-cash stock-based comp and the litigation expense related to that specific action.
As a general matter of companies going public, the non-cash stock-based comp tends to increase the first few years as you make that transition from on the books really inexpensive stock options to, from a GAAP perspective, more expensive RSUs. I think making sure that that's appreciated and not a reflection of differential investments we're making, the infrastructure is important to call out.
As it relates to the litigation with Natus, again, we view that as transient in nature, and thought it was important to specifically identify that.
Makes sense. I think with that, we're out of time. Thank you both for joining us.
Thank you.
Thank you, Stephanie.