Good morning. My name is Audra, and I will be your conference operator today. At this time, I would like to welcome everyone to the Codere Online fourth quarter and full year 2023 financial results conference call. Today's conference is being recorded. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question- and- answer session. If you would like to ask a question during this time, simply press the star key followed by the number one on your telephone keypad. If you would like to withdraw your question, press star one again. At this time, I would like to turn the conference over to Guillermo Lancha, Head of Investor Relations. Please go ahead.
Thanks, operator, and welcome everyone to Codere Online's earnings call for the fourth quarter and full year 2023. Today, you will hear from our CEO, Aviv Sher, and CFO, Oscar Iglesias. Our Executive Vice Chairman, Moshe Edree, will also join us in the Q&A section. Before turning the call over to Aviv, I'd like to remind everyone that during this call, we will be referring to a presentation we uploaded to our website earlier today, which includes non-GAAP financial metrics such as net gaming revenue or Adjusted EBITDA, for which you can find reconciliations in the appendix of the presentation. Please note that all growth rates discussed during this call are year-on-year comparisons, unless noted otherwise. Let me also remind you that our accounting information is prepared under IFRS accounting and standards, and that throughout this presentation, all monetary figures will be in euro unless expressed otherwise.
Finally, please note that a replay and transcript of this call will be available on our website at codereonline.com, where you can also sign up for our, for our investor email alerts. With that, I will go ahead and pass the call on to Aviv.
Thanks, Guillermo, and thanks, everyone, for joining us today. I'm very excited to present our fourth quarter 2023 earnings and discuss another record-setting quarter for our company, which has allowed us to end the year well ahead of our expectations and continue delivering upon our commitment to investors. These results also lay groundwork for achieving 2024 profitability target, which we will discuss later. Let's jump straight into the highlights of the fourth quarter of 2023. On page eight, we delivered EUR 50 million in net gaming revenue, 33% above Q4 2022, despite a tough comparison with the World Cup in prior year period. This was partially driven by the increasing contribution from our casino segment, which for the second consecutive quarter, accounted for 58% of our net gaming revenue.
As we continue to focus not only on acquiring casino-first players, given the attractive CPAs and strong player values we see across this segment, but also on crossing sports betting customer over to casino to maximize overall player yield. The growth in net gaming revenue was driven by a significant 35% increase in average monthly spend per customer to EUR 120. At the consolidated level, our active customers dropped slightly to 139,000 due to a mixed effect, with both Spain and Mexico increasing over 15%, but offset by Colombia in lesser extent, Argentina markets, which we have been rationalizing the customer portfolio.
In terms of customer acquisition, first-time depositors increased on a sequential basis by 17%, and our core Spanish and Mexican market together acquired over 5,000 more FTDs than in Q4 last year, which benefited from higher levels of activity around the World Cup. Something else we are bringing to your attention this quarter is the significant uplift in projection for target addressable, for target addressable market across LatAm, which we believe are directionally consistent with what we are seeing on the ground. A substantial part of this increase is due to Brazil transitioning to the regulated market, but also with significant increases in Mexico, Argentina, and other markets in LatAm. These views further reinforce our conviction about the substantial opportunity that lies ahead in the region, in which Codere Online is especially well positioned.
With this, I will now turn the call to Oscar to cover the financial highlights of the quarter and the 2024 outlook. Oscar?
Thanks, Aviv. Turning now to the financial performance for the quarter on page 10. Consolidated net gaming revenue grew by 33% to over EUR 50 million. This growth was driven primarily by our Mexican business, which grew by 54% to EUR 25 million, together with a 17% growth in Spain to nearly EUR 20 million. This is the third consecutive quarter in which Mexico is our largest business by revenue and with no signs of slowing down. Adjusted EBITDA was EUR -4 million in the fourth quarter, almost EUR 11 million better than in the fourth quarter of 2022, and included a contribution of nearly EUR 8 million from Spain, more than double that of the prior year quarter. Mexico also contributed to this improvement with an Adjusted EBITDA loss of EUR 2 million versus the EUR -8 million in the prior year period.
Colombia was roughly break even, and together with the rest of our markets, contributed more than EUR 2 million to the overall improvement. Looking now at our P&L on page 11, the nearly EUR 11 million improvement in Adjusted EBITDA in the fourth quarter was driven by the combination of a EUR 12 million improvement in net gaming revenue, together with a reduction of more than EUR 6 million in marketing investment, along with the slower growth relative to revenue in most of our other operating expenses. Evidence that the significant investment in brand building and customer acquisition in the first two years post de-SPAC is starting to bear real fruit. Turning to the Spanish operating and financial metrics, net gaming revenue in the fourth quarter increased 17% versus the prior year, driven by a 15% increase in the number of active customers.
Our casino business accounted for 57% of our revenue in the quarter, its highest ever quarterly contribution. In Mexico, net gaming revenue was EUR 25 million in the fourth quarter, an increase of 54% year-on-year and 19% sequentially. This strong performance was driven by a 16% increase in the number of active customers and a 32% higher spend per active customer. Moving to Colombia on page 15, net gaming revenue was flat versus the prior year quarter at just over EUR 2 million, and up 32% sequentially, despite the 41% decrease in active customers, reflecting the improved quality of our customer acquisitions and, as a result, portfolio of active customers.
Please note that now that Colombia represents less than 5% of our total net gaming revenue, starting with Q1 2024 earnings, we will report its results within the other segment, together with Argentina and Panama. Turning to the balance sheet on page 16, as of December 31st, 2023, we had EUR 41 million of total cash on the balance sheet, of which approximately EUR 36 million was available. In terms of our net working capital position, we ended the quarter with negative EUR 22 million, or around 13% of our full year 2023 net gaming revenue, which we believe overall reflects a normalized level of working capital for our business. Looking at our cash flow on page 17, in 2023, we have utilized approximately EUR 11 million of available cash, and the FX impact on cash balances in the year has reduced our position by another EUR 2 million.
Turning to our 2024 outlook on page 18, and taking a look back for perspective, 2022 was the year in which we deployed a significant portion of the proceeds raised in our public listing and a year in which we prioritized revenue growth and customer acquisitions through a higher level, through higher levels of marketing investment. In 2023, however, we began shifting our focus towards sustainable growth and started taking our foot off the pedal somewhat in terms of marketing investment, giving priority to Spain and Mexico over other geographies. Despite this lower level of overall marketing investment, we were still able to grow revenue by 40% and reduce our Adjusted EBITDA losses by almost 80%.
While we expect the overall marketing investment in 2024 will largely be in line with 2023, we expect that 2024 will be the year in which we pivot to profitability, generating positive Adjusted EBITDA and cash flow on the back of between EUR 185 million and EUR 200 million of net gaming revenue. In terms of giving specific guidance for Adjusted EBITDA, we would like to get a few more months under our belts before doing so. In addition to having better visibility over the marketing investment, we will be making in and around the Euro Cup, Copa América, and the Olympics, all of which are taking place this summer, which normally has a lower level of activity in terms of sports betting.
As was the case with the World Cup in 2022, these events present great opportunity to acquire customers, and we will be defining our campaigns and promotional strategy over the coming months. With this, we expect to deliver upon our original commitment to investors to be a profitable company in this now third year after de-SPAC, and are more committed than ever to creating value for our shareholders. That's all from my end. I will now hand it back over to Aviv for closing remarks. Aviv?
Sorry, to Q&A.
Thanks.
We can open the line for to Q&A. No? I'm sorry. No, go ahead. Go ahead, Aviv.
Let me just summarize.
Yes.
Thank you. Thanks, Oscar. Before turning to Q&A, I would like to thank the Codere Online team, as always, for their hard work and commitment to the business and their contribution to achieving these amazing results. We all feel encouraged by what we have accomplished over the last couple of years and the potential of this company going forward. As always, thanks to the analysts, investors and other market participants for your interest and support. We look forward to speaking with you again soon. With that said, I will turn back to the operator to open up the call to the Q&A section.
Thank you. At this time, I would like to remind everyone, in order to ask a question, press star, then the number one on your telephone keypad. We'll take our first question from Jeffrey Stantial at Stifel.
Good morning, everyone. Thanks for taking our question.
Hi, Jeff.
This is Aidan Young on for Jeff Stantial. So on the full year guidance, Oscar, you reiterated a profitability target with NGR well above where we were previously forecasting. So I guess, philosophically, can you sort of talk about more about how whether where you're waiting focused on driving margin expansion relative to sort of the returns that you're seeing on user acquisition and, and the growth that's still left, in particular within Mexico?
Sorry, could you repeat the question? I missed the second half as it relates... I know you're asking about the guidance for 2024, but I missed the second half of the question, if you could repeat it.
Yeah, just talking about more, where you're weighing focus on driving margin expansion relative to the returns that you've been seeing on user acquisition and the growth that's still left in Mexico.
Right. Well, maybe I can just kick it off by saying I think, a number of things can happen over 2024. Of course, Argentina is still a market that's of interest to us. And to the extent that there's, greater stability as the year progresses, and we have an opportunity to step into a license in the province of Buenos Aires, I think that'll be a market that increasingly, but cautiously, we'd be looking to step into. But that said, I think the focus will continue to be our two core markets, that we've been investing and focusing in, over the large part of the last two years, Spain and Mexico. That's where we're seeing strength.
We're starting to see some of the momentum over, you know, build, based on some of the investments we've made over the last few years, especially some of the brand building. And the teams are starting to, the CRM function as well is starting to work in a way that, that we, we expected, but, but it's nice to see it, working in, in practice. So I think that's gonna continue to be our focus. Aviv, I don't know if you have, have any other comments you wanna make in terms of our focus, geographically or otherwise?
No, I think, I think you covered it well. Again, we are focusing on our core markets. I think, we see very good CPAs in terms of, the cost, the cost of new FTDs that we are bringing in, and we see the return, quite fast or even faster than expected. We are always with this, dilemma of, continuing to invest or, doing the EBITDA, but as you can see through the revenues, we are growing, faster than expected. So I think we will continue with growth, as I said, and, and achieving, EBITDA positive and cash flow positive during the year.
Great, thanks. And then Brazil is targeted to launch this summer. It seems like most large global operators are looking to establish a foothold there one day. So ahead of this, I'm just curious if you guys have seen any incremental competitive interest in any of your Latin American markets, in particular Mexico? And sort of as a corollary, how do you guys think about long-term value maximizing strategic outcomes here? And whether that's continuing to build and scale and expand out geographically, or, or else monetizing the business to global operators, rolling up high-quality local leaders. Thanks.
I will take it, Oscar. I think regarding Brazil, it's a very interesting market, also for us. We are looking into it. Obviously, I've commented on that in the past, so we continue to look into that. Regarding our core markets, we still see huge opportunity for growth for us and good investment opportunities in terms of media. So we will continue to focus there, and as you said, trying to be local heroes or local leaders with a global brand. So we continue this strategy and continue our focus in those two markets where we see very, very good ROI, and continue to make investments there until we reach our targets.
Great, thank you. And if we could just squeeze in another. It looks like cost per acquisition was a touch higher than recent quarterly trends. Is there anything going on there that's worth calling out?
Yes. It's mainly the cost of acquisition going up. It's mainly because we are shifting more to casino segment players, and those players, let's call it, it's more... They are more expensive than the sports player. So it makes sense that on a mixed basis, consolidated mixed basis, you will see the CPA goes up.
Yeah.
But, those player values are higher.
Yeah, it's also a mix effect, just given that we've de-emphasized, for example, acquisition over the past year in a market like Colombia, where you're acquiring at much lower price points. So some of that is also a mix effect with the higher CPAs in both Spain and Mexico.
We'll move next to Pat McCann at Noble Capital Markets.
Hey, guys. Thanks for taking my question. My first question had to do with, you know, something you guys mentioned last call about Q4, and I believe you said that was a good time around the holidays and whatnot to step up marketing spend. And then, of course, today you mentioned, you know, the Olympics, Copa América, World Cup, as we look ahead. I guess I'm wondering, you know, how marketing spend, you know, what that will look like in 2024, and, you know-
Mm-hmm
.. hich events we should really keep our eye on as the biggest marketing events for your markets, and how long, you know, how long of runway does that, do those events sort of extend to as far as when you start ramping up, maybe, marketing around those events, and then when you kind of start to pull back on it? You know, and maybe I'm not thinking of it correctly, you know, but just wanted to get your thoughts on that.
Yeah. Yeah, I can take, I can take that question. Look, I think in terms of just a directional guide for total marketing investment in 2024, I think as we commented in the prepared remarks, similar levels of what we did in 2023. Obviously, as a percentage of NGR, with the NGR continuing to grow, it'll from a relative, on a relative standpoint, as a percentage of sales, will continue to decline. The same way it declined from 80% of revenue in 2022 to something around a little bit below 50% of revenue in 2023. You'll probably see a similar trend in 2024, but nominally a similar level of overall nominal investment.
In terms of some of these bigger events, and obviously what you saw in Q4 as well is similar to last year, similar to the prior year period, where we had the World Cup. We invested into some of the strengths we were seeing in Spain and Mexico going into year-end, so that's why you see a similar. If we were tracking $20 million a quarter in terms of marketing investment, I think we did something like $25 million in Q4. And we're starting to see some of the benefit of that in terms of, you know, some strength we're seeing opening the new year here over the first, you know, two months of 2024.
Around these specific events, what's interesting is they, they take place during our, seasonally slower summer months, at least from a sports betting standpoint. So, the start times of these events are a little bit different. I think Euro Cup is mid-June to mid-July. Copa América, which obviously is happening in Central Latin America, is, is more like June 20 to mid-July, and then the Olympics start a little bit later, end of July into the, I believe, the second week of August. So it's interesting because it gives us something to keep our customers engaged.
In terms of the sequencing of that investment, I think typically there is a lot of pre-work that's done in terms of making sure we have the inventory that we want going into those events and around those events, leading up to those events, but I think mostly the consumption is happening during the events themselves. But I'll defer to Aviv on that in terms of any other color he wants to make around these, let's say, special sporting events.
Yeah. I will just add a few bullets to what Oscar summarized pretty well. It's first of all, Copa América. Mexico is back playing. It hasn't happened for years, so of course, there is a lot of hype around this event. We are looking into that. And Spain, always they leads the Euro, and a very interesting team to follow. So those kind of lead us, the more they are advanced in those sports events, the better that we are doing and the more money that we need to spend into marketing. So we are following those two groups or teams closely and how they perform. Olympics, I think it will be an interesting event.
I think it's less a sporting betting event, at least based on the past, but we were surprised with results from Formula and UFC that are getting traction, so maybe the Olympics this time will also get traction, so we are looking into that closely as well.
Aviv, speaking of UFC, I think we have a Spanish featherweight champion these days, don't we?
Yes. Yes. UFC becomes very interesting.
Yeah
W e see a lot of attraction in the social networks as well.
Right
A s in the betting, so we are, I think UFC becomes interesting for us as well.
Great, and then, my other question had to do with how you mentioned strength in the casino revenue, and I guess, do you know, how do the dynamics between the performance of sports betting revenue versus casino revenue affect your marketing strategy? And, you know, do the customer demographics change in a significant enough way that you would pivot, you know, pivot between different acquisition strategies based on the performance trends of those two revenue categories?
Aviv, do you wanna get started, and I'll jump in?
Yes. So basically, those are two different products in general. Of course, there are some synergies and some overlaps, and we can pull some of the players maybe to a specific casino game, such as roulette or blackjack, 'cause, of course, the demographic and the gender changes between casino and the sports betting. So we treat it like two different products. We do the marketing differently a little bit per product. Of course, the retention and the CRM efforts are totally different. In terms of revenue, we see more stability on the casino front, and this help us, let's say, balance out the sports margin that can be quite unstable or with high volatility. And this way, we are able to stabilize our revenues across the year.
I think the strategy will continue to be as much as we can, as a sports book, trying to cross the players that we can into casino. Separately, we continue our efforts to market the casino to different demographic and different segments.
Yeah. I would just add to that, in addition to always looking for ways to further harness the omni-channel opportunity for us in certain markets, in terms of product offering, trying to get those retail customers also to cross and be playing in both channels. So that's also something that's always a work in progress, and technologically is not always simple to do, but is also an opportunity for us going forward.
Great. Thanks, guys. I will stop there. Appreciate it.
Thanks, Pat.
As a reminder, to ask a question, press star one. I will hand the call over to Guillermo for webcast questions.
Thanks. So it looks like we don't have any questions coming in through the webcast at the moment. So maybe a final reminder, if anyone wants to ask, go for it. And otherwise, we will end it here. Okay, so it looks like we have no further questions. If anybody wants to follow up on any of the topics we discussed, feel free to reach out, and if not, we will speak again with our Q1 earnings in mid-May, the beginning of May. Thank you, everyone, for joining.
Great. Thanks, everybody. Thanks for the questions.
Thank you.
This concludes today's conference call. Again, thank you for your participation. You may now disconnect.