Company Description
Concentrix Corporation engages in the provision of technology-infused customer experience (CX) solutions worldwide.
The company provides CX process optimization, technology innovation, front- and back-office automation, analytics, and business transformation services, across various channels of communication, such as voice, chat, email, social media, asynchronous messaging, and custom applications.
It also offers customer lifecycle management; customer experience/user experience strategy and design; analytics and actionable insights; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients’ customer experience strategies; vertical business process outsourcing (BPO) services; and back office BPO services that support clients in non-customer facing areas.
The company’s clients include technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others, as well as global IPOs, social brands, and banks.
Concentrix Corporation was founded in 2004 and is based in Newark, California.
| Country | United States |
| Founded | 1991 |
| Industry | Information Technology Services |
| Sector | Technology |
| Employees | 440,000 |
| CEO | Christopher Caldwell |
Contact Details
Address: 39899 Balentine Drive, Suite 235 Newark, California 94560 United States | |
| Phone | 800 747 0583 |
| Website | concentrix.com |
Stock Details
| Ticker Symbol | CNXC |
| Exchange | NASDAQ |
| Fiscal Year | December - November |
| Reporting Currency | USD |
| CIK Code | 0001803599 |
| CUSIP Number | 20602D101 |
| ISIN Number | US20602D1019 |
| Employer ID | 27-1605762 |
| SIC Code | 7389 |
Key Executives
| Name | Position |
|---|---|
| Christopher A. Caldwell | President, Chief Executive Officer and Director |
| Andre S. Valentine | Chief Financial Officer |
| Jane C. Fogarty | Executive Vice President of Legal and Corporate Secretary |
| Richard Rosso | Executive Vice President of Practices and Catalyst |
| Cormac J. Twomey | Executive Vice President of Global Operations and Delivery |
| Winnie Sun | Senior Vice President of Operations and Delivery |
| Craig Gibson | Executive Vice President of Global Sales and Account Management |
| David E. Stein | Vice President of Investor Relations |
| Debbie Gonzalez | Senior Vice President of Global Marketing and Communications |
| Jason Marasigan | Senior Vice President of Corporate Development |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Nov 12, 2024 | SC 13G/A | [Amend] Statement of acquisition of beneficial ownership by individuals |
| Nov 1, 2024 | S-8 | Securities to be offered to employees in employee benefit plans |
| Oct 30, 2024 | 8-K | Current Report |
| Oct 29, 2024 | 8-K | Current Report |
| Oct 29, 2024 | 144 | Filing |
| Oct 4, 2024 | 144 | Filing |
| Oct 4, 2024 | 10-Q | Quarterly Report |
| Sep 30, 2024 | 144 | Filing |
| Sep 25, 2024 | 8-K | Current Report |
| Sep 24, 2024 | DEFA14A | Additional definitive proxy soliciting materials and Rule 14(a)(12) material |