Company Description
Concentrix Corporation designs, builds, and runs integrated customer experience (CX) solutions worldwide.
The company provides CX process optimization, technology innovation and design engineering, front- and back-office automation, analytics, and business transformation services to clients in various industry verticals comprising technology and consumer electronics; retail, travel, and e-commerce; communications and media; banking, financial services, and insurance; and healthcare.
It also offers customer lifecycle management; CX/user experience strategy and design; data analytics, enterprise intelligence, and actionable insights; digital operations, such as B2B sales, performance marketing, customer loyalty, trust and safety, and collections; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; and AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement.
In addition, the company provides self-service GenAI assistants for applications in data analysis, language translations, and internal chatbots; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients’ customer experience strategies; specialized support to specific industry verticals, including collections, know-your-customer, and financial crime and compliance; and back office BPO services that support clients in non-customer facing areas.
It serves clients in various industry verticals comprising technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others.
Concentrix Corporation was founded in 2004 and is based in Newark, California.
| Country | United States |
| Founded | 1991 |
| Industry | Information Technology Services |
| Sector | Technology |
| Employees | 450,000 |
| CEO | Christopher Caldwell |
Contact Details
Address: 39899 Balentine Drive, Suite 235 Newark, California 94560 United States | |
| Phone | 800 747 0583 |
| Website | concentrix.com |
Stock Details
| Ticker Symbol | CNXC |
| Exchange | NASDAQ |
| Stock Type | Common Stock |
| Fiscal Year | December - November |
| Reporting Currency | USD |
| CIK Code | 0001803599 |
| CUSIP Number | 20602D101 |
| ISIN Number | US20602D1019 |
| Employer ID | 27-1605762 |
| SIC Code | 7389 |
Key Executives
| Name | Position |
|---|---|
| Christopher A. Caldwell | President, Chief Executive Officer and Director |
| Andre S. Valentine | Chief Financial Officer |
| Jane C. Fogarty | Executive Vice President of Legal and Corporate Secretary |
| Richard Rosso | Executive Vice President of Practices and Catalyst |
| Cormac J. Twomey | Executive Vice President of Global Operations and Delivery |
| Winnie Sun | Senior Vice President of Operations and Delivery |
| Craig Gibson | Executive Vice President of Global Sales and Account Management |
| Sara Buda | Vice President of Investor Relations |
| Debbie Gonzalez | Senior Vice President of Global Marketing and Communications |
| Jason Marasigan | Senior Vice President of Corporate Development |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Feb 13, 2025 | ARS | Filing |
| Feb 13, 2025 | DEFA14A | Additional definitive proxy soliciting materials and Rule 14(a)(12) material |
| Feb 13, 2025 | DEF 14A | Other definitive proxy statements |
| Feb 3, 2025 | PRE 14A | Other preliminary proxy statements |
| Jan 29, 2025 | 144 | Filing |
| Jan 28, 2025 | 10-K | Annual Report |
| Jan 21, 2025 | 8-K | Current Report |
| Jan 15, 2025 | 8-K | Current Report |
| Jan 10, 2025 | 8-K | Current Report |
| Dec 30, 2024 | 144 | Filing |