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Morgan Stanley’s Technology, Media & Telecom Conference 2024

Mar 6, 2024

Josh Baer
Analyst, Morgan Stanley

All right. My name is Josh Baer, software analyst here. I'm Morgan Stanley, and we have Ken Hahn, CFO of Coursera. For research disclosures, please see the website. Morgan Stanley Research Disclosures are asked for your, ask your sales representative for those disclosures. Something like that. So thanks for joining us, Ken. Really excited about this session. Wanted to start off at a high level and, like, how you're thinking about 2024 guidance and you gave some specific guidance for each of the three segments, and that's kinda how we'll structure our section. But another year of 20% growth in consumer, and that's, I think, five straight years of 20%+ growth.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

and then, around 10% growth for degrees and enterprise. Consumer growth comes off of outperformance. Degrees and enterprise comes off of, you know, more kinda in-line performance. So, hoping you could review some of the broad performance across these three segments, that's been driving this divergence here.

Ken Hahn
CFO, Coursera

Sure. Absolutely. So the consumer business has continued to go as exactly as you referenced. We've been really pleased with that. I'd say since the IPO, which we're coming up on the three-year mark, consumer, I'd say, has exceeded our expectations as well, where, you know, and even from the beginning, it's the same effects. We've had just great success with the Specializations that we offer, which, for those of you who are unaware, are these essentially college-like courses for a semester where it might be three courses to make up a Specialization, where you take somebody with no required education and you teach them a skill from scratch to enable them to have a, say, $60,000-$80,000-a-year job, depending where you are, which part of the country. And those have proved wildly successful.

Interestingly, we're coming up on the year, we did our first survey of the completers, and a third of them. It was just a survey. We didn't actually go look at the specific data to validate, but people self-report pretty well. One-third of them said they had a significant career outcome because of that Specialization, which, given it costs you $200, is pretty amazing to have that kinda payback. And so and then that was either a raise or a new job or so anyway, the story, you know, the story around consumer has been the Specializations and essentially the rate of change that COVID caused, right? As things moved on, it created a lot more change. Business moved faster. People had to adapt.

It wasn't so much the, "You're stuck at home, and how do you fill your time?" I'm sure there was an element of that too. But the reason it's persisted, we believe, is because at the end of the day, change is what drives the need for education. Hopefully, we see the same thing with AI adoption coming up, and it'll probably cause a lot of displacement and a lot of change. And so we'll see how that plays into this year. But again, the story of consumer has been the, the story. And then the other thing we've done there is we introduced it a couple of years ago, the subscription products, the Coursera Plus, which you can think of it as a pricing and packaging move, which typically are pretty good. It provides more value to the consumer.

And especially when people are looking at different Specializations and thinking trying to choose between them, giving them the choice to be able to figure that out is something that's worked out really well for the learner and well for us from a revenue standpoint 'cause it's more predictable, and you tend to get longer paying periods from the consumer. That's consumer. It continues to plug on. Enterprise, we divide into three verticals. The largest and when we went public, really, the primary one, was Coursera for Business. So we have Coursera for Business, which is roughly half the revenue we discussed on the last call in enterprise. Coursera for Campus and Coursera for Government, which split the, you know, the other half of it, roughly equal. We don't disclose it specifically, but we've given that general guidance. C4B has been more muted.

It's been subject to a lot of budget pressure, throughout the last year or two, which I don't think really abated in Q4. It was still a tough time economically in businesses. And so that's, it's sold into L&D departments primarily, not always. And those departments have not had. They've been budget cuts a lot of times.

Josh Baer
Analyst, Morgan Stanley

Yeah.

Ken Hahn
CFO, Coursera

And so that's been a harder market for us. It's pretty competitive. We have some good players in that space, which is great 'cause it supports a, you know, it's a robust end-user market for a while. Coursera for Government and Coursera for Campus is where we've grown there. Coursera for Government looks the same as Coursera for Business. It's a different, obviously, procurement cycle, but we play particularly well there based on the attributes of the product, which for us is really good brand. That's where we started, and it's a result of the way our content engine works and kinda the job-ready Specialization. So those two things are primary buying considerations around Coursera for Government. So we've had amazing results there over time, and that continues to do well. It's a little lumpier. They're bigger deals. Across the enterprise system, it's sold, like, enterprise software.

They're multi-year contracts, six figures, sometimes seven figures, particularly in government. They're bigger. You know, it's the state of California. It's New York. It's whole countries. So we continue to do well just because it's what they're looking for, both, again, from a branded content standpoint as well as a job-ready or a job utilization standpoint. And then Coursera for Campus, where we compete somewhat uniquely, it's a bit of an adjunct and will become more important over time with our degrees business.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

But that's selling to campuses the same product. It's access for students and for the faculty to use the whole platform. By the way, you can see all that content for free if you go on their website. If you want a certificate with that or you wanna offer it for credit, which is the important use case around degrees, I'm sorry, around Coursera for Campus, which, again, it plays in degrees with a lot of the same partners. That, when it's for credit, the utilization is kinda off the charts. And if you step back and think about that, what that is, it's students being able to do these certificates for credit with part of their degree, which they can then put on their resume that shows kind of a job-relevant aspect.

and then the schools like that as well because they're being forced to be more outcomes-focused.

Josh Baer
Analyst, Morgan Stanley

Right.

Ken Hahn
CFO, Coursera

And so when it's for students for credit in C4C, it does very, very well. And that's a relatively new product. Just a couple of years ago I don't know, Josh, if you remember how we used to talk about it, but we'd say, "Hey, it's substantial. It's, you know, it's in the millions of dollars now, and it's growing well, but we're still sorting product-market fit 'cause we wanted to be completely transparent about it." We don't say that anymore. We've figured out the, the fit, and we think it's, it's a very strong part of our business where we compete almost uniquely. It's not where other people go. So that's, that's, the enterprise segment. And then degrees. Degrees is more a matter of still sorting product-market fit. Things move slowly there. We're making real progress.

There's a bit of a transition in that business, and it's the smallest part of the business by far. It's 50 of the 750, and it's been relatively stagnant the last couple of years. It's our largest market of the markets, and so why we continue to talk about it even though it's a little bit painful with slower progress there. But ultimately, that's enabling degrees online and the use of our content for those degrees. And the most important use case around that is when on the high-value degrees, it's bang for the buck for the consumer, essentially. But it's offering those degrees in a fashion that's more scalable. UC Boulder is a great example. We did our initial cohorts there. We're having good success, and that's a degree that costs less than $20,000.

It's $14,750 for a two-year degree, on the data side versus it's $60,000 anywhere else. And so we worked with them to lower that price and offer it on a bigger scale. That is the model we're moving to. And so there's a bit of a transition period where we have the older, larger because the tuition is much higher.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

They're great clients. We're not moving away from them by any chance, by any means. But the newer ones are slower to come on, and so we've had slower growth there. Again, we think there's nothing that's changed from our outlook around the market being massive, and we think the strategy is on. But implementing that and replicating it is the next focus.

Josh Baer
Analyst, Morgan Stanley

Okay. Great. Great overview, and I'll have a lot of follow-ups across all those.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

All those different businesses. But, just thinking about the, like, back to the relative growth rates, like, we're seeing another year of increasing mix of consumer.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

You have these long-term targets out there. Like, do we need to see a mix shift back towards enterprise and maybe enterprise and degree at some point? And, like, what do you need to do to get there?

Ken Hahn
CFO, Coursera

Yeah. For the longer-term models, and to step back one step, there's some structural margin considerations. It's just based on our revenue share for content. The consumer business, which is by far our largest business, is contractually roughly a 50%. The standard contracts are a 50% revenue share. So we share half of our revenue, of course, with our content partners. The enterprise business is a 70% margin business. We get paid more. Again, it's just contractual because we service these enterprises, and we have an enterprise sales force. And then degree is a 100% margin because there's no content involved. It's the customer's degree, the school's degree, and it's a service charge, essentially, based on a percentage of tuition. The student is their customer.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

They are our customer. So yes, to get there and we're talking about EBITDA margins over the longer term. We do need a higher mix of gross margin. And since we've gone public, I'd say, we're in, in the long-term build-out, we've had more success relatively on the consumer side than we have on the enterprise or degree side. And so it's, it's slowed that progress. We continue, of course, though, to move, and we announced this last quarter plans for the year or projection for the year to be 400 basis points EBITDA positive and for free cash flow to be in line with that number. And so we've made steady progress, which is our commitment when we went public, that the expectation should be, "We're not maximizing for profit nor growth.

We're going to grow to the degree we can." The commitment is to improve our EBITDA margin every year. How much will depend on our growth prospects as we do planning. But I'm sorry to get to it in a roundabout way now. That's the mix.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

That's the context, of course, of your question. That's why you asked it. But we do need a bigger mix over time of enterprise and degrees, and we do think the opportunity in degrees is it's our largest opportunity, frankly.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

We do expect larger growth over time there.

Josh Baer
Analyst, Morgan Stanley

Okay. Great. Couple of questions on consumer and the really strong guidance. You mentioned the consumer subscription having maybe a little bit more visibility. Like, hoping you could unpack a little bit what gives you confidence in such a strong guidance on the consumer segment and maybe incorporate, you know, how big is consumer subscription? How much of that revenue is coming from newly launched programs versus some, you know, existing programs that are more in the bag?

Ken Hahn
CFO, Coursera

So, the mix in any given quarter, the majority of the consumer revenue is existing content 'cause you can only introduce content so quickly. Where you start to see real contribution from content is content introduced a couple of quarters before 'cause it ramps for a little bit while, and it's harder to measure it. So the vast majority is existing content for the year but certainly for any particular quarter. And then a lot of it's about the performance on the marketing front and top of funnel and just the broader consumer demand. So that's the piece that's less predictable.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

But the piece that's fairly predictable is the content portion of it.

Josh Baer
Analyst, Morgan Stanley

Maybe the marketing piece is an interesting place to go.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

We've seen such durability of growth, but sales and marketing expense has, I think, it's been flat or down over.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

Over the last year or so. Like, how is that dynamic possible? Is it that marketing spend is becoming more efficient, or are you reallocating from other places?

Ken Hahn
CFO, Coursera

It's a little bit of both is the answer. Part of it is we've become a lot more efficient, but we've also intentionally expanding our marketing efforts with better capability. And so this is paid marketing, right? It's clicks. And where we can, we won't do it unless there's a good return. There's real discipline within the company because otherwise, if you do that, it's the growth isn't real. It goes away as soon as you stop spending irrationally. And so, but we've built that capability over time. We've become a lot more sophisticated. I think there's a lot more room to go, but that's been particularly helpful. But it's been more efficient. So too on one hand, we're becoming more efficient, so we're spending less for the same result. At the same time, we're also expanding that, which adds a little bit to the cost.

but it is, and then there's just some overall scaling just because we're becoming bigger.

Josh Baer
Analyst, Morgan Stanley

Perfect. Let's shift to enterprise. I think that's where the talking about competition is maybe most, most interesting. I guess if you could outline the current state of the competitive environment with a focus on, on enterprise, probably Coursera for Business but also the other, the other segments within enterprise. You know, who are you running into? Where do you win? Where might a company select another vendor?

Ken Hahn
CFO, Coursera

Sure. So we, I'll start just to remove them and make it easier. C4C, there's essentially no competition. Those are unique relationships, and our offering's unique. Government, we'll compete against everybody in the space, but we tend to do very well in those. Again, the focus tends to be branded content and employability. So it's the usual suspects we see in C4B, but we just tend to do particularly well. On the C4B side, you know, there's LinkedIn. There's Udemy. There are some other players. They're the primary competitors. LinkedIn, we don't see so much. It would just, the content is very different from a pricing standpoint. Usually, with the way I think about it is if we're in the same deal as LinkedIn, one of us shouldn't be there. It's the wrong spec. Udemy sits between the two, I would argue. And they're really strong competitors.

They have good product. It's a well-run company, which I think we can use more of in ed tech. So, we are supportive, I guess, is what I would say. But that's the real competition. A lot of it's, and it depends region by region. But that's, yeah, that's how I'd summarize it.

Josh Baer
Analyst, Morgan Stanley

Got it. Could you talk a little bit about differentiation in business? Definitely.

Ken Hahn
CFO, Coursera

Yeah. A lot of it is, is the approach. So, where we don't do as well, which is a bigger part of the market, is L&D 'cause they're very price-focused, right? And their budgets are somewhat discretionary, and there's been a lot of pressure. And we've talked about this on the calls, when things first slowing down broadly economically, going back a year and a half ago. So a lot of it, it's budget. It's a bit of a discretionary budget. When companies are pulling back tightly, they often deprioritize training. You can't do that for long. It's not helpful, but people do that in the short term. Companies do that in the short term. So that's one of the areas where there's been some headwind. The competitive, where it's, it's, maybe we do better competitively, it's when it's deeper learning.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

It's not the quick five-minute. There are certain competitors out there who we'll talk about. No one has more than five minutes to learn in a day. Well, you're not learning real, real skills if you can only take five minutes. So when things are deeper around data science, around engineering, where you're taking real classes, as we talked about, the Specializations, which is like a college course, that, that doesn't get done in five minutes.

Josh Baer
Analyst, Morgan Stanley

Right.

Ken Hahn
CFO, Coursera

You know, in forever. So those where there's a business outcome and the requirement to have it learning, we tend to do better. It's a function, I think, of both our emphasis as well as the content engine. So some of the content engines, not necessarily better or worse out there. Some will take essentially user-generated content or subject matter expert content.

Josh Baer
Analyst, Morgan Stanley

Right.

Ken Hahn
CFO, Coursera

And bubble it up to the top, the best thing. So they tend to be able to respond very rapidly with shorter courses, you know, shorter courses, shorter content, which plays very well in the L&D department. On the longer form, that's our form, where we go and we sign up partners and curate it, it takes longer to have new topics, but it's a deeper learning. And so where there's, you know, especially budgets on the operating side where people need real skills, we tend to compete well there.

Josh Baer
Analyst, Morgan Stanley

Got it. And, with that deeper learning, like, the demand for your type of deeper learning in mind, does that lend well to any specific verticals or departments within a company, or is it just about the company culture?

Ken Hahn
CFO, Coursera

It can be a little bit of both, but the departments tend to be the techie departments. Where we're good on the content side is data and engineering. A lot of it hails from our background and the initial schools we signed up and the initial focus we had. We were founded by two comp sci professors at Stanford. And so, it explains a lot of our content. It also happens to be content that delivers a lot of value, right? And so it's not accidental that those have continued. We've added on since then, of course, there's been more of an emphasis in healthcare, but, like, the core tech.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

Is pretty important to us. That's where we do well. We do well with those departments.

Josh Baer
Analyst, Morgan Stanley

Got it. Most of our conversation in the enterprise so far has been around content, but there's also platform to think about, like broader.

Ken Hahn
CFO, Coursera

Yeah.

Josh Baer
Analyst, Morgan Stanley

Set of offerings that, you know, can be more strategic, in my view, to companies. So like, how often are you brought in, for your content versus the platform? And, you know, are you seeing any changes in that mix?

Ken Hahn
CFO, Coursera

It's a great question. It's often a content purchase, but with that content, it's hard to actually tell what the reason they are buying a platform. And increasingly, that's becoming part of the conversation. How does AI work? Can I introduce my own courses? So we're making a lot of that easier. Course Builder we've announced, which lets companies build their own courses. That's, in the large corporate environment, what's of great interest to many of these L&D departments who wanna put the branding and wanna put the Specialization that's relevant to their particular company on the platform. So that's something, interestingly, with AI that we are promoting more because we have product that supports it. The secondary piece is Coach, which is part of the platform.

That's useful on the consumer side as well, but it's essentially AI-generated based on the content of that course, which can, on the course side, help generate questions on Course Builder, but on the Coach side, can help you get through various learnings, essentially increase the value of the content.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

Of the learnings. And when you do that, there's more value to split. So it's an interesting transition period where it used to be content, content, content. There'd be a question of depth of content versus, "I want new content," versus last year. Now there are increasing conversations around platform and capability.

Josh Baer
Analyst, Morgan Stanley

Yeah. Let's, let's stay on that. Platform, skills, AI.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

Any good customer examples where, you know, a customer is really using Coursera in a strategic way to skill or reskill workforces aligned to digital transformation or AI initiatives? You know, any context to kinda talk about that future of being, like, the key tool that companies are using to drive their skilling initiatives?

Ken Hahn
CFO, Coursera

What I'd say is, it's more. There are examples, but it's more the AI piece particularly is more.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

Future-based. Again, it's a little bit based on the nature of the content engine. We're developing role-specific in a deeper form so that it can be driven through down throughout a company. We're as opposed to just the shorter-form course. So we don't have as much available today. We're in the middle of sales processes now where that is a very important part of what we're selling. We're well along the way, so we can show people early on what we're doing. I'd say a little bit more; we'll see more in the coming quarters, the relatively near term in this year.

Josh Baer
Analyst, Morgan Stanley

Got it. And to kinda round off this conversation on enterprise, I think we all wanna see stronger growth and, you know, a stronger net retention rates. Besides macro and some of the pressures on budgets, you know, what else needs to occur to accelerate growth and get to where you wanna be in that segment?

Ken Hahn
CFO, Coursera

Yeah. I do think part of it is the platform changes we're having is going to be pretty helpful just from a stickiness standpoint, because learners will at the end of the day, if you can teach people and their real skills, there's value there. So I think the platform is a big portion of that. There's a secondary piece, which is translations, which is also being product-enabled, around AI. So our capabilities are there, and the content offerings in different languages are through the roof. So we've gone from, you know, $10,000 a course if you have a big C4G deal that we used to be able to agree to seven figures, or if they're well into the seven figures, we'd do custom, essentially, translation of courses into a different language for government. Makes sense.

With AI, we're able to do that broadly, which is helpful on the consumer front but particularly on the enterprise front where you have these global platforms. It's really important to be able to have it in multiple different languages.

Josh Baer
Analyst, Morgan Stanley

Got it.

Ken Hahn
CFO, Coursera

A lot of it's platform-oriented.

Josh Baer
Analyst, Morgan Stanley

Great. Translations is an interesting topic, maybe just to hit on international.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

For a second, being able to go broadly to the rest of the world with the full catalog of translated courses—like, how has that changed, you know, your go-to-market internationally, and like, what should we expect to see? What kinda conversations are you having?

Ken Hahn
CFO, Coursera

It's earlier on, although we have all the product now, and we're seeing real pickup. I think we're gonna see greater growth internationally than we are domestically.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

because of that, because we're enabling it. There's a secondary piece that enables it, though, on the consumer side particularly, on the payments piece. We're exporting, where we're expanding our payments capability. We have a big implementation right now where we're starting to see some positive effect, but really the enablement of consumers to pay in those international markets. So there's some enablement there as well.

Josh Baer
Analyst, Morgan Stanley

Got it. Let's spend a couple minutes on degrees.

Ken Hahn
CFO, Coursera

Yeah.

Josh Baer
Analyst, Morgan Stanley

As we said, relatively stagnant over the last few years, still a massive market and important piece thinking about longer term. Maybe if you could review your current strategy around degrees and how that's evolved over the last couple of years.

Ken Hahn
CFO, Coursera

Sure. So where we started with our degrees, if you go back a couple years ago, we were selling. It was, and we'd been in the business for a while. It was a decent. Again, it hasn't grown much, so it was a decent-sized business then. And they were, and it was, you know, a lot of the customers span back to pre-pandemic, and they were more expensive degrees, very good quality, and relatively innovative schools because they were choosing to go online with these important master's degrees. And they're well-ranked programs, right? And we'll go into the details of them, but they're the good, good programs. And they were based on which is how the degrees industry used to work. They were based on these much more expensive tuition rates.

Where we've shifted to pretty hard over the last year or two is that that model doesn't work great for most people.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

Given the types of degrees we had, it still worked. It was cost-effective. The idea was you needed to enable working adults because most of these were master's programs to not have to live in region to take a course so you could expand your reach both monetarily and just from an education standpoint. Where we've shifted and pushed pretty hard is really fixing the value and the ease for the consumer. And so, there's been, and traditionally, the topic, the subject matter were more technology-oriented. It continues to be so 'cause there tends to be the best bang for the buck there. Those degrees tend to increase earnings power. But the secondary piece to work on was the pricing.

And so we've worked with a number of the partners, and this has all, you know, evolved over the course of the past couple years where there's increased focus on student debt and the general cost of college where I think the consumer is somewhat dislocated. You know, I think we believe there's been a change in people's belief that they need to go get a degree. In fact, we're even seeing changes in degree requirements for a lot of jobs where companies are saying, "You don't really need a degree to do this job.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

The unit of learning has changed. At the same time, the degrees we think that are more viable need to be offered at a better cost. There's a certain level of university where people will pay $70,000 a year, and it makes sense economically. There's a whole swath below that are still, pricing is still in that range, and it doesn't make sense. We think there's gonna be a pretty big change there. Enabling, making it easier for the consumer, changing the pricing, which is what we've worked on in the current example that's up live, is UC Boulder. And that's worked very well from a price standpoint. At the same time, we're working to make admissions easier and credit for prior learning relevant.

So a lot of it is about increasing the funnel so that you can you can provide students for these courses. And that's what's hard for the schools to do as well. That's where the consumer part of the business and these Specializations works. But the, the process of getting those accredited and getting the schools is a long process. We're making progress. There's nothing that says it doesn't work. In fact, it's working across the board, but there are slow processes that don't happen frequently, and so that's what we've been working on. And we're making progress again. It's, it's really rate of adoption, not whether we adopt, is the view. And we need to replicate and show a couple more examples so that we know for sure, and then everybody believes there's not something special about these particular courses.

But again, there's nothing yet that disproves that we don't think there will be.

Josh Baer
Analyst, Morgan Stanley

Got it. And what you're describing is the pathway degree?

Ken Hahn
CFO, Coursera

The pathway degree.

Josh Baer
Analyst, Morgan Stanley

Yeah.

Ken Hahn
CFO, Coursera

Yep.

Josh Baer
Analyst, Morgan Stanley

Maybe you could provide just a little, like, a more specific example of how that works.

Ken Hahn
CFO, Coursera

Yeah. So a pathway degree is there's entry levels through existing content. So if you're to take one of the Specializations, we would work with the school. The way accreditation works is, as you say, you have ACE-recommended courses. It works across everybody, but then the schools have to adopt it. So most of our Specializations are ACE-approved or ACE-recommended, and then you work with so if you have students coming from ACE-recommended courses, specialized, which is a broad swath of students for us, it's a lot of volume. And again, this is beyond trying to provide volume. And the school will offer credit, sometimes including admissions capability based on the fact that you have passed a couple of these courses.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

You know, a lot of the if you look historically, a lot of admissions and programs, schools have intentionally made very difficult as a sign of quality, right, which is not how most business has done. We'll make it really hard to do business with us so that you'll perceive it as high quality. Whereas with the schools who agree with us that this is the right way to do it, and many of them are, they'll say, "How about instead you take a couple courses that are part of the program, show you can pass those to show you can be successful in the program 'cause that's the end state." And so a pathways program is offered through a pathway, right, when there's pathway pathways with a lot of consumers. It helps you in the admissions process.

That's not required but is very helpful and is into a program that makes sense economically. That's those are the core components. So really a product that makes a lot more sense than many degrees do today for students.

Josh Baer
Analyst, Morgan Stanley

Excellent. Thank you. I have several more questions on financials.

Ken Hahn
CFO, Coursera

Yeah.

Josh Baer
Analyst, Morgan Stanley

In a minute, I'll see if there's any questions in the audience. First, I wanna talk about something that came up, I believe, just on the last earnings call around a different way to think about content, different content strategy, acquiring certain content assets.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

Could you provide a little bit of context for what that means and what the economic implications will be?

Ken Hahn
CFO, Coursera

Sure. And we provided that context around free cash flow discussion forecast for the year, in which we said we thought we'd spend up to about $20 million on content, which is something historically we hadn't done lots of. I think we spent $5 million the year before. And it's because we're seeing more opportunities as the Specializations are recognized as a good thing for this content and what we'll find we do them with the brands who we're familiar with who are important, and we're just trying to get the content on platform. And we'll work with a group within a company, and they don't have budget 'cause.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

A lot of them don't have budget to create content that's not core to what they do. And so instead of that being a hurdle, we'll enable it. Now, for that, we'll usually ask for a different revenue share that's a little bit better than the standard. So we get paid back essentially on our investment and usually ask for it to be proprietary, although thereby we don't require things to be proprietary on our core platform and very few dual lists. And it's maybe a couple% at best. But we are seeing increasing opportunity, especially as the ability to create content becomes cheaper, right? And so we're doing that by AI-enabling Course Builder.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

That we can use internally and work with our new content providers. And so it's more cost-effective. So we're happy to pay for it, and we do a full financial analysis on each one. It's not some broad-budget program where people go out and spend it. It's looking at the specific expectations around each of those grants, if you wanna call them that, but each of those investments of capital we make in the content. So that is a way at scale, relatively new thing. And in fact, we changed our definition of free cash flow to include that.

Josh Baer
Analyst, Morgan Stanley

Right.

Ken Hahn
CFO, Coursera

Which worked negatively, worked against us to be very clear, but we wanted to make sure it was a good and thorough measure, and it belonged as, as part of free cash flow because we're generating revenue from it.

Josh Baer
Analyst, Morgan Stanley

Right. More favorable revenue share, higher gross margins, down the road. I guess.

Ken Hahn
CFO, Coursera

Yep.

Josh Baer
Analyst, Morgan Stanley

Beyond acquiring, you know, the what you've just been describing, are there other opportunities that you see for lowering the cost of content, just as thinking about some of these revenue streams as you scale, as your registered learner base gets larger? Like, is there potential to see leverage on the content line?

Ken Hahn
CFO, Coursera

Yeah. I think this is going to be an important couple of years in product development, which essentially just gives us more leverage around all of our content. We talked before about the translations, but the fact that we can translate as cheaply as we can expands the market for the same content. And we're using AI to do that. I think that will become more sophisticated over time. Course Builder itself and being able to break out the components both for companies and for individuals and to take pieces of different and create custom courses using bits of content is one of the things we're also working on right now. Again, the concept is you just get more revenue. You get more leverage from that content.

The Coach, which just helps people get through and learn better, adds value because there's more value there, and people will persist longer. And it creates more value for companies as well, even on the enterprise side. So there's a broad range. I think we're gonna get more leverage out of product over the coming couple years like we haven't seen before. AI provides a lot of that opportunity.

Josh Baer
Analyst, Morgan Stanley

That's great. So lots of areas of efficiency. And just to ask more directly, I guess, on as far as the revenue share with university partners, like, as if your enterprise business triples, like, is there potential to decrease that, that revenue share and increase gross margins with existing, you know, partners?

Ken Hahn
CFO, Coursera

Sure. So we haven't addressed any of our, you know, where we've changed the revenue share is when we're contributing economically.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

So no, we haven't gone back to any of our partners to try to renegotiate.

Josh Baer
Analyst, Morgan Stanley

Okay. Got it. One more for me now, and then questions from you. Very good question that comes up a lot as from investors just looking at your balance sheet. You have a ton of cash. You have no debt. And, you know, you're basically going out and posting really strong results.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

Like, we see where the stock is.

Ken Hahn
CFO, Coursera

We're cash flow positive and right.

Josh Baer
Analyst, Morgan Stanley

Right. And so, is there a question? It's obviously on capital.

Ken Hahn
CFO, Coursera

Yep.

Josh Baer
Analyst, Morgan Stanley

allocation, capital return. Is there, but maybe starting with buybacks.

Ken Hahn
CFO, Coursera

Mm-hmm.

Josh Baer
Analyst, Morgan Stanley

Can you talk a little bit about buyback strategy? Is there, you know, potential to do more sooner?

Ken Hahn
CFO, Coursera

Sure. So, we did do a buyback. We didn't buy anything back in the previous quarter. It's price-dependent on the trigger. What we have bought back was at an average of $12.11, so it was versus today. It's been pretty good. We thought that was the right thing at the time. Part of it is we had a larger than more than typical market dilution through some grants we had the previous year, which we understood when we did it, but a lot of companies also had issues during the year, and they didn't correct it. But we thought it was important for people to understand that the dilution around those equity programs mattered to us, and we did it for all the right reasons to retain the right people to contribute to the company over time.

But we wanted to make the statement that, you know, that we understand there's a market norm here, and we didn't wanna go above the market norm. So it was put in place to, to remove that excess dilution as we thought about it. As it relates to the cash balance today and what we could do, the general belief is that we're early in a very large market and that optionality is particularly valuable right now. I don't expect that we're gonna change the model. As we've just talked about, we've been increasing you know, we're cash flow positive. We've been increasing the EBITDA margin over time. We're now positive. I don't see us going backwards and, and using that to.

Josh Baer
Analyst, Morgan Stanley

Mm-hmm.

Ken Hahn
CFO, Coursera

Fund losses in the future. That's against, you know, what we've stated numerous times. Never say never, but that's not the plan. But on the M&A front, I think there's opportunity likely over the next couple of years as this market changes, particularly around AI. And when there's a lot of change is when there's more variability and option is more valuable is the way we think about it. But it's not a religious comment. If there's not the opportunity or if that changes over time, we'd absolutely use it to buy. And we've already shown that we're happy to do a buyback.

We'll continue to monitor what we think the opportunity is there to expand the company and grow the top line and add appreciably to what we're doing, both from a growth and bottom line standpoint versus keeping the cash on the balance sheet.

Josh Baer
Analyst, Morgan Stanley

Okay. Perfect. We're actually out of time. Ken, really appreciate the conversation.

Ken Hahn
CFO, Coursera

Yep.

Josh Baer
Analyst, Morgan Stanley

This was great. Thank you very much.

Ken Hahn
CFO, Coursera

Thanks, Josh.

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