Good day, everyone. Welcome to the Copart, Inc. first quarter fiscal 2018 earnings call. Just a reminder, today's conference is being recorded. For opening remarks and introductions, I would like to turn the call over to Mr. Jay Adair, Chief Executive Officer of Copart, Inc. Please go ahead, sir.
Thank you, Chantelle. Good morning, everyone. Welcome to the first quarter earnings release conference call for 2018. With me in the room today is Jeff Liaw, CFO, and Will Franklin, Executive Vice President for Copart. With that, I will turn it over to Jeff Liaw, who will give you some color commentary, and then over to Will Franklin, and then we'll open it up for questions. It's my pleasure to introduce Jeff Liaw.
Thanks, Jay. I'll start with the safe harbor. During today's call, we'll discuss certain non-GAAP measures, including non-GAAP net income per diluted share, which includes adjustments to reverse the effect of foreign currency-related gains and losses, impairment of long-lived assets, certain income tax benefits, foreign income tax credit limitations, and payroll taxes related to accounting for stock option exercises. We've provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures on our website under the Investor Relations link and in our press release issued yesterday. We believe the presentation of these non-GAAP measures, together with our corresponding GAAP measures, is relevant in assessing Copart's business trends and financial performance. We analyze our results on both GAAP and non-GAAP bases described above.
In addition, this call may contain forward-looking statements within the meaning of federal securities laws, which are subject to substantial risks and uncertainties that could cause actual results to differ materially from those projected or implied by our statements and comments. For a more complete discussion of these risks that could affect our business, please review the Management's Discussion and Analysis portions in our related periodic reports filed with the SEC. We do not undertake to update any forward-looking statements that may be made from time to time on our behalf. Now turning to the first quarter. Copart enjoyed another record first quarter in unit sales, revenue, gross profit, and operating income. As you can see in the press release, we grew global revenue by 21% year-over-year for the first quarter.
The underlying factors here are slightly beneficial year-over-year currency effect of $1.7 million on foreign operations, primarily due to relative strength in the British pound after lapping the Brexit event in June 2016. Excluding the effect of Hurricane Harvey, revenue grew by 15.8%. A little color on this front. Under current revenue recognition guidelines, we do recognize revenue for certain pre-auction services we provide, including, for example, towing and flood cleanup services. As a result, we booked the revenue for some cars not yet sold through our auctions. We enjoyed global unit sales growth of 10%, with U.S. growth of 11% and international growth of 5%. U.S. unit growth was driven primarily by market growth, territory wins, new customer wins, as well as the effects of catastrophic events and acquisitions.
If we exclude catastrophic events from both periods, last year and this year, for the first quarter, U.S. unit sales grew by 10.6% year-over-year. Excluding acquisitions, U.S. unit sales grew at 8.3%. Turning to inventory, this is again the non-GAAP inventory measure. These are literally the cars in Copart facilities. Global inventory grew by 17.5%. Excluding CAT inventory from both periods, inventory growth would have been approximately 7% for the period, with less than 1% of the inventory growth attributable to acquisitions. Our service revenue grew $67 million year-over-year, or 21.8%. Our purchased car revenue growth of $6.1 million or 15.8%, continuing the trend you've seen in recent quarters as we've migrated business from principal to agency arrangements.
Our gross profit grew from $145.3 million to $163.3 million, with a decrease in gross margins from 42.0% to 38.9%, which is a mix of offsetting factors. I'll start first with the favorable gross margin and gross profit driver of an increase in average selling prices for our cars. In the U.S., we experienced an increase year-over-year of 13%, almost 14%, in average selling prices, largely due to increased selling prices for our insurance carrier-sourced cars due to a combination of factors which Will will expound upon further along in this call. A few things of note. The first is that we are observing newer cars being totaled. We're also seeing less severely damaged cars being totaled.
For our auctions, despite seeing substantial unit growth year-over-year, we're seeing heightened bidding activity in excess of the unit growth, meaning we have more bidders and more bids per car that we are listing. We are also benefiting from what appears to be a strong used car price environment. The Manheim Index is up almost 6% year-over-year, with six consecutive record months. Lastly, we are experiencing a reasonably sound scrap environment of 11% year-over-year. The unfavorable driver of gross margin rate and gross profit for the period, of course, is the catastrophic expenses we incurred in the period of approximately $36 million. In a catastrophic event, we incur 2 types of costs, including first unit-related expenses such as sub-haul expenses and flood cleanup services, as well as period expenses such as rent for temporary facilities, personnel, and travel-related expenses.
In this period, we incurred substantial expenses on both fronts. Per our prior discussion about revenue, because we incurred the majority of our sub-haul and flood cleanup expenses in this period, our future mix of catastrophic costs will shift more towards ongoing period expenses, including rent, people, and travel. The net effect for us in this quarter of Hurricane Harvey was an approximately $17 million pre-tax loss. Over the full lifetime of Hurricane Harvey, we expect to incur a net loss to serve our customers. Turning to general and administrative expenses, we were down from $35.2 million last year to $34 million this year, ex D&A. This is largely the result of lapping $5.2 million in payroll taxes from a year ago in connection with certain executive stock options exercises. Excluding this change, G&A increased by $4 million, approximately half of which is attributable to acquisitions and the balance organic.
Our GAAP operating income grew from $104.8 million to $123.9 million or 18%. If we normalize simply for the payroll expenses incurred last year, operating income was up 13%. As noted previously, our net catastrophic loss is this quarter of $17 million. Excluding this event and also normalizing for payroll expenses, operating income grew by some 28% year-over-year. Our net interest expense for the quarter was down from $5.6 million to $5.4 million, due largely to a lower funded debt balance. Last note on the P&L. On GAAP net income, non-GAAP, pardon me, net income, we grew from $66.3 million to $77.1 million, growth of 16%. This excludes the book tax benefit of our early adoption of ASU 2016-09 regarding the tax treatment of certain stock option exercises. This also excludes $3 million as a loss on the disposal of certain non-operating assets.
A tidbit here worth noting, when we acquire real estate, we allocate purchase price based on market values to land, buildings, and improvements. In this case, we demolished certain buildings acquired almost 10 years ago because we had a higher and better use of that capacity, which is for storage capacity for our vehicles. After adjusting for the stock split, year-over-year non-GAAP share count up slightly from 234.7 million to 236.8 million, with the majority of this increase attributable to the effect of a higher stock price. The bottom line is a 15% increase in non-GAAP fully diluted earnings per share. One last note on cash flow, and I'll turn it over to Will. Operating cash flow for the quarter of $93.3 million compared to $74.3 million a year ago. Due to a combination of factors, including increased cash earnings.
Our capital expenditures for the quarter were approximately $41.5 million, of which approximately 70% is for land and development. Continuing the theme you've heard us talk about in prior calls, our 20-20 program to grow capacity to serve our customers. With that, I'll turn it to our EVP, Will Franklin.
Thank you, Jeff. Let me add a few comments, provide some color on our performance for the quarter, as well as some color on what's going on in the industry. Copart delivered another strong quarter. This quarter, we grew our worldwide revenue and EBIT by $73.2 million and $19.1 million respectively. Excluding the impact of Hurricane Harvey, our revenue and EBIT growth would have been $54.7 million and $36.5 million respectively, and the growth rate in revenue and EBIT would have been 15.8% and 34.8% respectively. In North America, our revenue growth, excluding the impact of Harvey, was $49.9 million or 17.3%. In North America, non-Harvey unit volume was up 9.6% and was driven by organic growth and market wins in the insurance car market, the continued growth in our non-insurance business, and our recent NPA acquisition.
We continue to experience growth in the overall salvage car market. Despite the introduction of accident avoidance technology and its propagation throughout the car park, accident frequency continues to grow. According to independent statistical services, the average quarterly growth in the number of paid collision claims for the last 18 quarters has been 4.7%. In the last quarter reported, the growth was 4.3%. However, even more impactful than the increase in claims frequency is the increase in the total loss frequency, which over the last seven quarters has grown at an average rate of 6.7%. Total loss frequency is the percentage of time that a car involved in a claim is totaled rather than repaired or restored. It is important to note that the growth in total loss frequency has incurred in an environment of increasing used car values.
We see nothing in the near future to suggest an abatement in the growth in either claim frequency or total loss frequency. In North America, our quarterly insurance volume has grown in absolute unit terms at an average rate of 12% since the beginning of our fiscal 2015. We also continue to see growth in volume from our non-insurance suppliers. These suppliers include franchise and independent dealers, finance companies who give us the repossession and off-lease vehicles, charities, municipalities, equipment dealers, and brokers. On a quarter-over basis, volume from franchise and independent dealers grew by 23%. These cars are typically run and drive cars yielding higher ASPs with higher profitability and varying a shorter cycle time. Overall growth, excluding NPA and our non-insurance volume, was 13%. In North America, and excluding the impact of Harvey, our revenue per car on a quarter-over basis was up approximately 7%.
Revenue increased due primarily to higher ASPs. Used car pricing was up almost 5.9%. We saw a beneficial change in the mix of vehicles sold at auction as we saw a meaningful decrease in the number of charity cars and a significant increase in dealer cars. We added to our mix the motorcycles from NPA, which carry a higher ASP and a higher revenue per transaction. We are also seeing what we believe to be a less severely damaged car being totaled by the insurance companies. Finally, we saw an increase in revenue from sellers as we adjusted our pricing to certain sellers to more accurately reflect the value of the land utilized in our operations. We are also seeing the benefit of our marketing efforts to our international buyers and the impact it's having on our ASPs.
Total bids from our international buyers were over 35% higher than the same quarter last year and included, for the first time, bids from Albania, Turkmenistan, and Gibraltar. In North America, the value of products sold to international buyers increased to 21.9% from 19.8% for the same quarter last year. Turning to the U.K., we saw a marginal decline in units sold, resulting in part from our decision to eliminate less profitable programs. Nevertheless, expressed in GBP, revenue grew by 1.1% and gross margin grew by 6.8% as we continue to focus on the more profitable markets. We continue to see meaningful progress in Germany. We hold biweekly auctions for three insurance suppliers and two major rental car companies. Auction buyer participation is exceeding our expectation as the number of participants and the number of unique bidders per auction are higher than those same metrics for the U.S.
Returns achieved through our Copart auctions in Germany significantly exceed those achieved through the existing remarketing convention in which vehicles are placed on a listing board for a period of two days, and the high bidder is subject to a 21-day contingency period in which the seller may withdraw the offer. Key to our growth in Germany is expansion of our network of facilities. In addition to the sole operational facility which is located near Hanover, we have purchased or are in the process of developing two new facilities in Northern Germany. One near Berlin and the other near Leipzig. We expect to begin phasing in operations at these locations within six months. We continue our efforts to open at least three other facilities in Germany, one in the western and two in the southern areas of the country.
We are also seeing meaningful progress in Brazil, where volume was up 21% and EBIT contribution was up 140%. Nevertheless, on an overall basis, for the quarter, our operations outside of North America and the U.K., while profitable, remain immaterial in both revenue and EBIT. At the end of the quarter, our North America revenue was up approximately 20%. Excluding CATs, North America inventory was up more than 8%. Inventory outside of North America remained relatively flat. On a consolidated basis and excluding the abnormal operating costs associated with Hurricane Harvey, our average cost to process each car remained relatively consistent with the same quarter last year. We remain focused on controlling our G&A expense, and we are pleased with our efforts to gain leverage by limiting its growth.
Total G&A expense for the quarter was $34 million and included $1.8 million of additional G&A expense associated with the NPA operations. Excluding the additional NPA cost, G&A remained very consistent with the prior three quarters, despite increases in both unit volume and the number of yards. It should be noted that extreme weather events, as cited by CCC, are occurring more frequently and are impactful to our volumes and our operations. In 2016, the insurance industry experienced 750 extreme weather events. In 2015, that number was 730. During the 10-year period ending in 2015, the average number of events per year was 590. CATs and our ability to address them on behalf of our insurance customers are becoming an increasingly important part of our service offering.
Our goal of providing immediate land capacity to our insurance customers during a CAT, along with the continuing organic growth in the insurance market and our growth in the non-insurance business, is driving our need for more land. During the last fiscal year, we opened 12 new yards and we expanded 15 existing locations. In total, we added almost 700 acres of capacity. Our expansion activities continued into this quarter and will continue throughout the year. During the quarter, we opened two new yards, one in Exeter, Rhode Island, and one in Andrews, Texas. In addition, we expanded seven existing locations and opened one sublot. In total, we added approximately 226 acres of new capacity.
With the new yards and the new expansions already in the construction phase, including mega CAT yards in Houston, North Carolina, New Jersey, and Alabama, we could add another 1,000 acres during the remainder of this fiscal year. That concludes my comments on the quarter. Chantelle, we'll turn the call back over to you for the Q&A session.
Chantelle?
Thank you very much. Ladies and gentlemen, at this time, if you would like to ask a question, you may press star one on your touch-tone phone now. Once again, to ask a question, please press star one on your touch-tone phone now. Our first question will come from Bob Labick, CJS Securities.
Good morning. Congratulations on a nice start to fiscal 2018.
Thank you, Bob.
I wanted to start with the NPA, the National Powersport Auctions. What have you learned since you've had it in the fold? How is it going versus your expectations? Are you looking at additional adjacent growth opportunities? Are there any on the radar now, or how should we think about that part of the business?
Thanks, Bob. The National Powersport Auctions acquisition, I think you know we completed in June of this year, and it has performed according to our expectations. We acquired the business believing, as you may recall from our prior discussion, that it was both an excellent standalone investment as a company well-positioned in an attractive marketplace with room to grow ahead of it, and that it was also very strategically relevant to us, given our recent focus on the power sports arena with CrashedToys and otherwise, that it would ultimately help us serve our existing customers as well. That thesis remains very much intact. The company's performing well. The team is excited to be part of the Copart family as well. No surprises there.
Okay. Super.
As to your question about other, not particularly, I think you know we wouldn't speculate on any forward-looking M&A activity. No, it's not per se part of a systemic program.
Got it. Okay, great. Congratulations on the progress in Germany. You answered many of my questions there. I'll just shift to, I think the other news on the call, which was really interesting, was the positive pricing on U.S. insurance cars. Can you talk a little bit about how we should think about how much of this is perhaps temporary as a result of used car prices being up because of the hurricanes? How much is a structural shift, and what are the drivers behind that shift of newer cars being totaled?
I think that what we're seeing is not a one-time event. I think we're seeing a trend. I think what's happening is we're seeing the increase in repair costs driven by a number of different factors. We've talked about this very extensively, the complexities of the cars, the exotic metals. We're also seeing consolidation in the repair industry, where as predicted by the year 2020, 45% of all repairs will be handled by MSOs. All these are leading to an increase in repair costs, which in turn are leading to a higher salvage frequency in the newer and the more complex cars.
Got it. Okay, super. Thank you very much.
Thanks, Bob Labick.
Thank you very much. Our next question will come from Craig Kennison, Baird.
Yeah, good morning. Thank you for taking my questions as well. Wanted to ask about Harvey, first of all. I think on the last call, you said you were assigned 85,000 vehicles. I'm wondering how many of those have you actually sold, and how many remain to be sold?
The sales of the units in this quarter, approximately 12,000 or thereabouts. The pickup activity, there are still some stragglers. We've by and large completed the pickups in this quarter.
Got it.
I think just to point out again what Jeff said previously, the majority of the expenses associated with processing these cars, the recovery and the storage, the placement on land, occurs at the very beginning of the process, right after the assignment. That's why you see the loss generated in this quarter. You see some choppiness in the impact of this storm on our financial results for the next couple of quarters. On an overall basis, we expect to have a loss.
Yeah, that's very helpful as you frame it. Maybe following up on that, Will, of the $36 million of cost reported associated with Harvey, does that include all the costs to process the cars or just the abnormal costs above and beyond what it would normally take to process the vehicle?
That's the abnormal cost, and primarily is due to the extra storage, the extra labor cost, and primarily the extra towing cost .
Thank you. Then shifting gears, the incremental margin in the quarter looked to be fantastic. I mean, your EBIT margin on a core basis appeared to be up almost 500 basis points based on our math. How sustainable is that trend? What is really driving that incremental profitability? Again, how sustainable is it?
We don't provide any forward-looking guidance. As you know, Craig, there's nothing particularly distorting the quarter, I'd say. Meaning, besides the CATs, obviously, which we helped normalize for you. You're seeing the benefit in some cases of some operating leverage, so strong unit growth, leveraging our existing facilities and infrastructure. You're seeing, of course, G&A, that's not growing anywhere near the rate that our revenue and gross profit is. I think it's largely operating leverage on the G&A level, and then of course, the selling price phenomenon you heard Will and me both talk about.
Yep, makes sense. Hey, congratulations. Thank you.
Thanks.
Thank you. Our next question will come from John Healy, Northcoast Research.
Thank you. I wanted to follow up on the comment you guys made about the cars that you're seeing come through the yard being a little bit younger. Is there any way to think about that by kind of bucketing the age of vehicles? I know a lot of the industry data sometimes looks at cars less than 3 years old or 3-8 years old and maybe older than 8 years old. Is there a way to think about what you're seeing today in terms of your mix and maybe that 0-3 or 3-8-year-old car population?
John, I think we don't intend to provide any further data publicly. The logic is what you just described. We look at it on a histogram basis, how many cars are 0-1, 0-5, 6-10, et cetera, and that's what yielded the commentary you heard today, which is that we are seeing a newer mix of cars in the first quarter of this year as compared to the first quarter of last year.
I might add another comment to that. There's another metric that we look at. That's the estimated repair value to the ACV of the car. We're seeing what we think is a trend of cars being totaled at a lower repair to ACV ratio.
Okay. I wanted to ask about the cost associated with Hurricane Harvey a bit. On the kind of processing side, how much of that processing cost do you think would stay in until those vehicles are absolutely sold? How much of that kind of what I would say variable expense line item should we see in 2Q and 3Q, do you think?
John, I think we're not prepared to be more specific on that front except to say that, as you heard from Will, a good chunk of the costs for us are the towing expense and then also the flood cleanup. Those expenses are largely incurred in the first quarter. That said, there are ongoing period costs, processing costs as you might call them, including the rent for temporary facilities, including personnel. We still have a lot of extra folks who are on the ground there in person managing the volume we've got, as well as the travel, and corresponding expenses that comes from having extra personnel deployed there. Those expenses will continue in subsequent quarters.
Okay, great. Have a great Thanksgiving, guys.
Thank you.
Thank you.
Thank you. Our next question will come from Bret Jordan, Jefferies.
Hey, good morning, guys.
Bret.
What are you seeing on the title transfer times down in Harvey? Is the product moving pretty quickly? I mean, it seems like you've got, is it 70,000 odd cars left to clear?
No, we don't have 70,000 left to clear, but yeah, we have seen a slowdown. It's just the capacity of the state to process these titles. We're doing everything that we can on our end, initially, we saw times that were consistent with what we would expect in normal operations. More recently, we've seen the slowdown.
Okay. I thought you said you had 85,000 assignments on the last quarter conference call, and you said you'd done 12 on the first quarter. Are there fewer than 70 remaining?
No, we've got more than that, what we're dealing with right now, Bret, is we've already sold more cars in November than we sold in the last quarter. Trying to do the math when we're selling at such a fast rate. I'll say two things from listening to the questions. The majority of the vehicles will be sold in this Q. In Q2, the quarter we're in now, we're going to unload the majority of those vehicles. We'll be selling the remainder in Q3 and Q4. The majority will go in Q2. The second thing I would say is because we've incurred, what was it, Jeff, $17 million of expense?
$36 million of expense, $19 million of revenue, $17 million net loss.
$17 million net in the last quarter, it'll be profitable going forward, meaning they're going to benefit Q2, they're going to benefit Q3, and benefit Q4. Overall, we will lose, as Will explained earlier.
Okay, great. I think a couple of times in the prepared remarks you mentioned account wins. Is there anything meaningful shifting on the insurance side?
Nothing that we would identify specifically. We're always competing for business, and it's a competitive market, but we're also always trying to improve our service offerings and our products. I think we're doing a very good job in doing that.
Okay, great. Then you said 1,000 acres possible in the balance of fiscal 2018. Would that get us to sort of where you need to be from a real estate standpoint, or are we looking to get 2019 growing real estate beyond that level?
If the trends continue, if we're seeing 10% growth in just the insurance salvage market, that means we'd have to add 700 or 800 acres a year to keep pace. In addition to that, we've employed our new approach to CATs, to where we want to be able to land bank large CAT capacity in high-risk areas. That also is adding to our need for land. I don't see the need for land abating for the next couple of years.
Okay, great. Thank you.
Thanks, Bret.
Thank you. Our next question will come from Ben Bienvenu at Stephens Inc..
Yeah, thanks guys. It's actually Daniel Imbro on for Ben. Congrats on the nice quarter.
Thank you.
Wanted to start on G&A. G&A was actually down year-over-year. Jeff, I think you called out that a big driver was lapping over a step up in payroll taxes from options.
Correct.
Going forward, do you guys still expect this to grow on a dollar basis, but leverage as a % of sales? Is there a certain revenue growth that you need to get that leverage?
To answer your question, yes, we expect it to grow, and I don't think there's any way to avoid that with the increase of products and technology and volume and land capacity. We also don't expect it to grow as fast as our revenue. We think that while it grows, it's still leverageable.
Okay. Can you maybe talk about what's driving the improvement of that margin? Are there any big call-outs you guys are doing, or is it a lot of smaller things that are driving these efficiencies?
For an earlier question, I think our margins are driven by unit volume leverage. The benefit of selling additional units through a fixed facility, so to speak, though that obviously grows over time as well. The selling prices of our vehicles have been strong. You've heard a fair bit of commentary on that today as well. Lastly, I think the point you raised at the outset of your question here, which is G&A, which grows, but typically not at rates anywhere close to the kind of revenue growth rates we're experiencing today.
Okay, thanks. Moving over to Europe, I know you guys have commented that the German market is really representative of the EU. You guys talked about the progress in Germany, but are there any other specific European countries you guys are looking to expand into in the near or intermediate term?
We're currently in Spain, and we think we have the same opportunity as Spain. We have one existing facility in Madrid, and we're currently looking at expanding into the areas of Barcelona and Malaga. I think that would be the next area that we'd probably be focusing our efforts.
Okay. Well, that's it for me, guys. Thanks so much.
Thank you.
Thank you. Our next question will come from Matthew Page, Gabelli.
Good morning. Congrats on a nice quarter. Just one question from me today. I know they make up a very small portion of the car park, but do you have any color as to how claim or totaling frequency on electric vehicles compares to their traditional counterparts?
I think your premise is the right one, which is if the sample size remains so small that it's, in most respects, too early to tell. The combination of factors here, these electric vehicles are often made out of more complex substrates, so the panels are more difficult to repair. They also often come with additional safety technologies or cameras on the perimeter, which again, also further escalate repair costs and could or should lead to total loss rates being higher. It's too early to render a definitive conclusion on that front.
All right. Great. Appreciate the color. Happy Thanksgiving.
Thank you.
Thank you. Once again, we will take any final questions by pressing star one on your touch-tone phone now. Our next question will come from Gary Prestopino, Barrington Research.
Hey, good morning, everyone.
Hi, Gary.
Morning.
Couple of questions here. Because a lot of these cars that you're getting in Hurricane Harvey are freshwater cars versus saltwater, I know you said you've only auctioned off a couple or 12,000, small amount relative to what you've been assigned, can you give us some idea relative to other hurricanes where there've been saltwater damage? Are you seeing a lift in price of the cars because they're freshwater damaged, or that doesn't really matter at all?
We are, Gary, I think it goes beyond the nature of the damage. I think that the insurance companies and the repair shops are completely overwhelmed by the magnitude and volume in those areas, I think we're getting better cars than you might in a different environment. The ASPs on the Harvey cars are higher than in other CATs and overall company averages.
Okay, that's helpful. Did you guys call out what Title Express added in revenues this quarter, or can you do that for us?
We didn't. We just provided the color that the U.S. unit sales growth would've been 8.3% excluding NPA.
Okay. All right. You don't call it out, that's fine. Lastly, you mentioned that you're seeing strong growth on the non-insurance vehicles, particularly on the franchise and independent dealer side. Couple of questions here. Has there been any shift in the amount of cars that are non-insurance? I believe it's kind of hovered around 20%. Are you seeing a shift higher now as a percentage of total?
Yes, non-insurance cars are growing as a percentage, excluding Harvey, of course.
That's been driven primarily by cars from franchise and independent dealerships, but there's other segments that have been growing as well.
If it was 20%, has the shift been now to 22%, 23%, or that's something you just don't call out?
Something we haven't called out. We talked about the growth in that market itself, which was 13% last quarter.
Right. Okay. Then in terms of these non-insurance vehicles, do they, on an overall basis, especially the ones that are trade-ins, are they lifting your cumulative average selling price? Or are you still looking at maybe the 10 to 12-year-old car that's going to get $2,000 at auction?
No.
Are you getting younger vehicles?
Yeah. Six quarters ago, where much of our lift in non-insurance cars came from charity, it was actually detrimental to our average ASPs. That's no longer the case. We've made some adjustment to our approach to charities. We've reduced the number of cars coming from that market. At the same time, we've expanded significantly our efforts in the areas of franchise independent dealerships. We have new programs in place. We have new resources focused on it, but probably more importantly, we're getting higher returns than we have been in the past on these types of cars. That's all leading to more volume. Those cars have a higher ASP and are creating an uplift to our overall ASPs.
Okay. Thank you. Have a great Thanksgiving.
Thank you, Gary.
Thank you.
Thank you very much. Our next question will come from Ryan Brinkman, J.P. Morgan.
Hi, good morning. This is Samik on for Ryan Brinkman. I just wanted to get your outlook first on pricing. You had strong momentum when it comes to ASPs this quarter. As you go through the processing of the vehicles related to the hurricanes in the coming quarters, do you see it having a more depressing or a bit of pressure on pricing going forward, just given the volumes you'll be processing? Do you think the mix is strong enough here to offset that? The mix effect of the hurricane would more than offset the supply factors you just described. The typical hurricane car sells for more than our standard insurance-sourced vehicle.
Okay. Got it. When I look at the cost headwinds you had of $36 million in the quarter, when I compare that to your closest competitor, they had roughly $5 million of costs, I was wondering if you had any thoughts. I know you don't have visibility into the exact nature of their costs, if there are any thoughts you have, what's driving that big difference between you and your closest competitor in the abnormal cost related to the hurricanes?
As you noted, we don't, of course, have any internal visibility as to how they account for the catastrophic event. I'll note, of course, that our quarter doesn't end at precisely the same time that theirs does, so that may be a driver. We just know that $36 million is what it took for us to provide excellent service to our customers in connection with these catastrophic events, apart from any comment on theirs.
Okay, great. Thank you.
Let me just point out one area in which I think we exceeded, I think, the expectations of our insurance customers. We've actually obtained an extra 800 acres of storage capacity at a cost of probably about $15 million. I think those types of efforts generate costs in excess of what otherwise would be expected in these situations.
Got it. Okay. Great. Thank you. Thanks for taking our questions. At this time, we have no further questions in the queue.
Thank you, Chantelle. Thank you, everyone for attending the first quarter call for Copart. Happy Thanksgiving, and we look forward to reporting on Q2 next year.
Thank you very much, ladies and gentlemen. At this time, this conference has now concluded. You may disconnect your phone lines and have a great rest of the week. Thank you.