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Fireside Chat

Dec 15, 2020

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Good morning and good afternoon, everyone, and welcome to our virtual chat with Todd Parsons. We're delighted to have you join us today. My name's Edouard Lassalle, Senior Vice President of Market Relations and Capital Markets here at Criteo, and I'm really pleased to be hosting Todd Parsons as Chief Product Officer today. During the next 30 minutes or so, Todd and I will do a fireside chat to talk about Criteo's product vision and roadmap, and of course, we'll be happy to open up for questions later. First of all, let me thank you for participating today. It's certainly very much appreciated by the audience. With that, and with no further ado, I suggest we go on with our discussion.

First off, we'd like to hear a little bit about yourself, Todd, who you are, what you did prior to joining Criteo, and of course, why you decided to come on board last summer.

Todd Parsons
Chief Product Officer and President, Criteo

Thanks, Edouard, and thanks everyone for joining us today. Yeah, so a little bit about me. I've been in the marketing and advertising space for about 15 years, starting as an entrepreneur, building a couple of companies, the most recent of which, called Additive, was bought by Axiom in 2014. I did a couple few years of work at Axiom, leading product for the marketing services division, which was eventually bought by Interpublic Group. I learned a lot about first-party data, consumer privacy, and third-party data, as you can imagine, working at Axiom. While I was there, we brought LiveRamp to market. We bought LiveRamp about the same time my company was being absorbed. I had a front-row seat at building the world of onboarding, as it's come to be known.

From Axiom, I went over and ran product for a company called Social Code, owned by the Graham Holdings Corporation, the media company that Don Graham, who is on Facebook's board, runs. We were, at Social Code, Facebook's largest media partner, largest third-party marketing partner, if you will, running about $700 million of advertising through Facebook. I learned a lot about the API ecosystem, platform eccentricities, also the convenience of working with platforms versus the somewhat cobbled-together world of data and programmatic while I was at Social Code. Right before I came to Criteo, I ran product for OpenX, the supply-side exchange company, and learned a lot about the plight of publishers. The combination of those three career stops really got me to Criteo.

I would say I was irresistibly seduced by Criteo's unique assets, our network of first-party data and integrations, direct integrations, both to marketers and publishers, retailers as well, in the case of retail media. The company has been known for the longest time for performance, and performance to me means delivering advertising value to advertisers through advertising that works, that is more engaging to consumers and actually performs against whatever the key performance indicator is. The company has a very, very rich history in performance and the DNA and amazing assets at a huge amount of scale. That is what landed me here at Criteo and with you today.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Perfect. Lots of great ad tech experience prior to joining us. Maybe if we move on with a bigger picture, can you tell us about your vision for the future of advertising and specifically, obviously, what digital advertising will look like a few years down the road and what's Criteo's identity roadmap against that future?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah, okay, that's cool. I mean, first of all, I think it goes without saying to this group, just about anyone that digital is just getting larger and larger, the scale of it all the time. The number of surfaces and just opportunities for advertisers to engage consumers is only going up. We're still just dabbling, I would say, with things like audio and digital out of home. We haven't really even touched the connected car, the connected household, and I expect just a massive amount of scale for digital advertising opportunities. I think with that, to your question about identity, personalization is a key part of making advertising relevant, whether that personalization is signaled by identifying a user or identifying the content a user traffics or perhaps by inferring an interest that that user might have demonstrated in behaviors prior.

The idea of personalization being fundamentally important to making a good advertising experience, good being subjective on behalf of consumers, will be a part of the landscape, that growing landscape I described, whether there are universal IDs available by platforms or OSs or not. I think what we're giving way to, as third-party cookies disappear and as we experienced IDFA and some ad blocking, automatic ad blocking by Firefox and so on and so forth, I think what we're seeing that's different is the variety of levels of precision of identification that are going to need to be applied to make marketers and advertisers successful has to change too. The slide that you just punched up here, Ed, really is evidence of the way we think about helping navigate our customers through this tricky time of platform identifiers disappearing. There are really three parts to it.

One is making sure that we take the best of our first-party data connections with publishers, with retailers, and with marketers and provide an easy way to make those first-party data sets interoperable to replace a third-party cookie. That's a very key piece of product work for us, but it's just one. The second in the middle there is a little shot of what we're doing with Google, and we're just starting to experiment. I actually think there's quite a bit of promise with what we can do with Google around the Privacy Sandbox, and they've been very engaging with us to innovate, as evidenced by their consideration of our Sparrow proposal.

As we go into test design to preserve some of the better aspects of interest group targeting optimization measurement, I'm encouraged that we're going to have a partnership that bears fruit in that middle box there with interest groups and cohorts. On the right, something I'm personally really excited about is what I like to call next contextual. My first business was a contextual business, and I think not a lot has changed. Natural language processing, semantic analysis has gotten a lot better since 2007, but not a lot of innovation was really done otherwise around meaning extraction from either pages or now a variety of multimedia formats, video, and so forth.

What we're doing at Criteo is particularly exciting to me because of our first-party data assets, we are able to append a commerce signature to every one of those pages or every one of those interactive formats. That comes from us being able to look at a couple billion dollars' worth of transactions on a daily basis. It comes from us looking at a very large universal product catalog and being able to attach meaning from those assets to every page on the internet, which is a very different way to think about contextual than what we're doing today. All of which is to say our game is navigating marketers through this changing landscape and providing tangible, touchable experiences now that broker on our assets.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Thanks, Todd. That was a long answer, but that sounds great to hear that identity gets you so excited. Just going beyond the multifaceted of privacy, what would you say are the key trends that are shaping Criteo's market today and even more importantly, tomorrow?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah, I mean, for us, E-commerce and just time spent online are pretty simple. We're all sitting here in our homes glued to whatever surface we're on. I expect that a lot of that is here to stay. As much as I think, like others, I want things to return to normal, we're going to spend a lot more time in front of screens, and we're going to spend a lot more time because we've developed a comfort with e-commerce transacting online, which is super important for us. It does a couple of things. One is it plays to our strength of having served retailers who broker in E-commerce and other advertisers that do the same, travel and so on and so forth as it returns.

The other thing it does is it means that a lot of advertiser dollars, trade dollars, co-op dollars are flowing into this space where we've been expert and we have relationships and we have our network. Those are a couple of really important things that are kind of dovetailing the e-commerce and time spent mentioned that I just made. I think above all, advertisers, more than ever, this is a complex landscape to navigate. We just talked about identity, like you said, long answer because it's not an easy topic to cover. You can imagine what most marketers and advertisers think. They really would rather not think about it. They would rather have the help of companies like Criteo.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Maybe moving to more recent discussions we've had, as you recall on our Q3 Earnings Call, we talked about Criteo's Commerce Media Platform. Can you please spend a bit of time on this, Todd, and help the audience understand first what commerce media is and what a platform brings and maybe be even more specific around how our product roadmap will articulate both our marketing solutions and retail media offerings?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. I mean, Commerce Media, I'd put at least one way, and the way I might describe it is the complete mix of touchpoints in a buyer experience where a consumer can be identified in some way, shape, or form, anonymously, pseudonymously, or directly and addressed so that as they discover and consider products right to a point of purpose, that that's a more efficient path. For us, what that means is the Commerce Media Platform is really drawing on the whole of our business and some shared dependencies between them. If you think about what we're doing with retail media on the right of the slide that you just pulled up, Ed, we have a retail media platform. We're shipping a tremendous amount of insights back to retailers as they find revenue from our onsite advertising. We're helping them with audiences.

We're helping them soon with personalization, possibly with merchandising and the like. We're helping those same retailers find the same audiences offsite so they can capture more of those trade dollars. They can capture more of that co-op spend, and they can have a relationship with direct advertisers to their own inventory. On the other side, the conventional marketing solutions business at Criteo, which has been all about marketing outcomes, is now kind of going towards APIs. We're exposing the power of what we're doing with APIs in this business. I'll talk about that in a second. The first-party media network that I described, the stitching together of first-party data, is incredibly powerful as an enabler for identity, and it reaches across to retail media. In the middle there of this slide, you basically see where the two businesses have great synergy and some dependency.

I mean, they work together better because of offsite supply and audience, because measurement is made possible through identity, and because in both businesses, we're engaging the walled gardens and data that comes out of those environments, which can be a powerful way to stitch together a consumer's buying experience.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Thanks, Todd. That was really useful. If we look at maybe today, can you help the audience understand where we are on that path of building the Commerce Media Platform and maybe what are the key priorities for Commerce Media Platform in 2021 and beyond?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah, okay. That's great. I mean, first, I think just from a sheer product perspective, we have a lot of work to do to move the business forward. We're very ambitious. I would note that unlike most other companies that I've been exposed to as partners in ad tech or that I've worked for, we have assets that others don't, that they just can't broker on to do what we're doing here, this slide that you just punched up. If you think about where we've been, we've been all about remarketing use cases in a display modality, and that was a great business for the company. Last few years, we've been innovating with retail media. I think everyone on the call is familiar with that, the success of that emerging business, and it really is growing pretty rapidly.

At the same time, we've been getting away from the display modality into more interactive formats, video, native, and early work in CTV going into this very year that we're sitting in or at the end of. What we're doing for 2021 starts getting pretty ambitious, as I mentioned. One is on the right-hand side there, we're going to be working to securitize our data assets, the rights that attach to them in such a way that we're 100% privacy first, that we are anticipating purpose under GDPR. We are anticipating use under CRPA. We are helping each of our marketers, our retailers, and our publishers to share first-party data in a way that they can track, that they can assign and control purpose to, and they can delete whenever they want.

I think it's probably the first time anyone's tried to do this across as vast a network as we have. As I mentioned, if I think about other companies I've worked for that have their own really unique advantages, Criteo probably sits in the most special position in between each of these constituents with the trust to touch all of that data and to manage it in a way that everyone has come to appreciate is needed. 2021 is going to be three things: really getting that first-party media network, the mechanics of that in place; two, beginning to open up our assets, meaning audience. I mentioned measurement. The way that our bidder performs is very tuned to performance and personalization in APIs that other partners can enjoy. That's a second very important piece of what we're doing.

In the past, where we've really serviced our own business, our own marketing solutions business, we've always had a lot of demand from partners that want to get at those things that make us unique. We're beginning to open those up to select partners much in the way that Facebook opens up its capabilities. Then third, I mean, it's all about the formats that I talked about in the prior page, the advertising techniques, adding contextual, upping our game with CTV and OTT and video. That's not just a handwave. It's not just launching the formats. It's making sure that commerce outcomes can be drawn from the formats. You can imagine the way we think is if the video isn't somehow informing a purchase decision in a trackable way to a commerce outcome, it might not be the right thing to subscribe our client to.

If you imagine it that way as it relates to any formats that we're rolling out this next year, our third kind of initiative, then you'll kind of get what we're doing philosophically with product that gives us our purpose.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Thanks, Todd. If I heard you correctly, three priorities at the moment, at least for 2021: privacy-first media network, audience API, many of those, and new formats, including contextual and CTV. Talking about CTV, we all know it's a very hot topic in the industry. Can you walk us through Criteo's strategy there, given it's a bit further away from the core business that people sometimes know us too much for?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. Yeah. It's interesting because it's like a whole story. CTV is a whole story in and of itself in other parts of the market. If you look at platforms like Roku or you look at The Trade Desk, these businesses are showcasing and banking a lot of their growth on CTV for obvious reasons because it is becoming where most of our attention as human beings is spent. It makes a lot of sense. Unfortunately, or maybe fortunately, CTV has been mostly an upper-funnel phenomenon, kind of a replacement of linear, if you will, my opinion. What we want to do is attach that attention that goes to CTV with commerce. As I mentioned before, we want to stay true to our knitting product-wise.

One way to do that is to provide a way for our partners outside of the company or our brands that we service to do better measurement of their CTV initiatives as they relate to commerce. Let me make a tangible example because that's a little bit of a tough one. CTV, if I think about all the advertisers I've worked with the last 10 years, a good number of them want to own the household, so to speak. They want to know that regardless of which person is the purchaser, that they're saturating the household with what it is that they have to sell. CTV is a really good way to do that. It's a good way to get to a variety of devices and reach everyone who lives in a home.

The problem is actually attaching those exposures, those ad exposures to a downstream commerce event is really hard. One of the things that's very central to our CTV strategy is addressing that problem, making it possible to measure a household of CTV consumers down to the purchase which is made as part of that $2 billion a day that we watch.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Sure. Thanks for that. Moving on to another of our priorities about contextual, can you help us understand what our contextual offering is going to look like, Todd, and what kind of performance can we expect when it's rolled out?

Todd Parsons
Chief Product Officer and President, Criteo

I touched on it before. We have this kind of a hidden strength in machine learning and data science. Most of our ability to drive performance is using prediction models. I don't think that's a secret to anyone. We're really, really good at it. Those prediction models are tuned based on running trillions and trillions of events and impressions. We're going to have to do the same thing with contextual. The difference being now is there are billions of dollars of contextual spent, I think some $35 billion or so in the U.S., depending on who you follow in addressable markets. Most of that contextual is based, again, on extracting meaning from a page and assigning it to a category, a category of yard care people.

Whereas for us, we're going to be looking at, did the page actually sell a lawnmower in the last 30 days? If it did, how many people traversed that page were of a household income that would be able to or want to be in the market for the ride-on mower versus the push mower and be able to help people find the right product that they want to buy? The way that it's going to perform, I believe, will be entirely attached to how well we attach that commerce meaning to each page. I think in the spirit of Criteo, it will only get better as we run impressions through it. We're counting on that. It would be early to say, will it perform as well as, for instance, remarketing?

We have some pretty bold claims being made by other companies out there on that topic. I feel like we'd love to give them the Pepsi challenge next year sometime, see how we do driving purchases versus them.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

It sounds like even in the contextual Criteo strong commerce data, I can definitely add lots of value compared to other players. Maybe switching gear and going back to the identity topic because I know some of our people here on the call are interested. We've recently partnered with The Trade Desk on UID 2.0. Can you explain what the sponsorship is about and what the expected outcome might be?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. I get that a lot. And there's good reason for it. The Trade Desk, I think a lot of folks have thought is competitive to us. In some ways, that's not untrue. The Trade Desk partnership was really predicated on one fundamentally important thing. That is that in a world where there is no third-party cookie, there is a loss of interoperability of data between buyer and seller, between marketer and publisher and the consumers that they both service. The Trade Desk partnership was about remedying that problem, is about. It's very active, I might add. We just had a stand-up with them yesterday. We are actually working to not only co-innovate but to build product together. There are three things that we're building.

What we are working on together, first of all, what they've done is they've built the UID 2.0 service and endpoint for us to hit and to take down an ID. What we're doing together is two other things. One is we're building a lightweight login capability for consumers either to say, "Yes, I'd like a personalized ad experience," or to say, "No," much like they sort of do with CMPs of today, but in a way that doesn't use third-party cookie and still is able to work across domains. We are designing and building that consumer experience where people actually interact on a publisher site or on a retailer site with that personalization choice. There is a third component, which is what ties the UID service and that login capability together, which we call the transparency portal.

That is basically just a place to, hopefully in the simplest way possible for consumers to say, "This is how I want to be identified for personalization or not." The concept is to go a long ways beyond opt-out, a long ways beyond the idea that any of us as a consumer have to understand that Criteo is an ad tech firm that is targeting them. This is much more about, do I want to have a clean web experience where my ads are frequency capped, where I'm not being overexposed to the wrong things, or maybe that I don't want to play at all. Those are the three components, Ed. We're building them and actually getting ready to test them this quarter, which is pretty cool.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Just following up quickly on the transparency portal, Todd, can you maybe elaborate on the compatibility of the idea at the end of the day with regulatory frameworks, whether it's GDPR, CCPA? Can basically the portal replace or act as a consent banner as we typically know them, for example, here in Europe?

Todd Parsons
Chief Product Officer and President, Criteo

That's how we're designing. One of the great things about Criteo I've come to appreciate is we operate under the banner of GDPR first. Okay. In a way, that was a pleasant surprise to me because I've been operating under CCPA and now CRPA. That's a different standard, if you will. Yeah, we're certainly designing with that in mind, Ed. We're designing for great scale. Part of the reason that we got together with The Trade Desk was because it's a big bet to address consumers on this privacy and personalization issue across many, many, many websites. Our thesis was it is going to take the collection of folks that have a fair amount of influence, that are bound by the same principles, and that want to comply with all of the Myriad Regulatory Frameworks. The Trade Desk, we saw, was doing that.

We got together. We got our CEOs together. We said, "Let's give this a whirl. Let's try to do something that preserves the internet and advertising in the process." I think we've got a good chance of doing what you just described.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Thanks again, Todd. Maybe a last question to allow for Q&As from the audience. Closing on a high-level note, what would you say makes Criteo so different in the ad tech space today and obviously tomorrow, Todd? I like to think of ourselves as the Amazon advertising for the open internet. What's your take on what makes us so different, Todd?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. I mean, first of all, I love that comparison. I have a very large group of analysts at my disposal who are always looking at the traffic across our network, the amount of shopper data we have versus Amazon. I'll tell you, the numbers are eye-opening. We are well-positioned to be the Amazon advertising for the open internet. We have the assets to do that. I think the things that really are setting us apart now that actualize this vision or enable us to is that we've taken an open approach.

Just like we did with TTD on the Universal ID 2.0 initiative, we are opening our assets to an ecosystem of demand, an ecosystem of applications that work with other marketers that we do not, that can bring dollars into our ecosystem through APIs and where we can feed our ecosystem and strengthen our stewardship of first-party data, which is what stitches all of this opportunity together. What makes Amazon possible is that they do not have to do that stitching. They control the platform. For us and anyone who wants to compete, it has to be built. For Criteo, we have a unique position to have most of the tools. It is more about pulling together those tools in a way that can be touched. That is what those partnerships are all about.

Everyone on the call should look for us to do a lot more with partnerships this year. I am very excited about what is ahead in that vein.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Thanks again a zillion times, Todd. I mean, I'm trying to be conscious of time. That was really awesome to have you. I think we want to leave some time for our friends asking questions here. Please raise your hand. Clémence, you can walk us through the process, please.

Moderator

Yes. Please raise your hand using the option available on Zoom if you wish to ask a question. We already have a few in line. I will unmute you, Tim Nolan from Macquarie, with the first question. Thank you, Tim.

Tim Nolan
Analyst, Macquarie

Okay. Can you hear me?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah, we got you.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Right there.

Tim Nolan
Analyst, Macquarie

Hey, I had to click unmute myself. For a couple of months, I'm still getting used to this stuff. Thanks so much for doing this. I really appreciate you taking the time, Todd. Very informative. My question is to dig a little deeper, if I can, on the measurement issue. I wonder—I would like you to get as technical as you can that we can still handle—but my question is there are so many different ways to measure. Obviously, your CEO comes from the big measurement company. I'm just wondering, how much are you using Nielsen type of measurement, whether it's DAR or any of the new Nielsen one they're talking about? I'm sure it goes much beyond Nielsen because even cookies and now first-party identifiers, Unified ID 2.0, that allows you to track and measure viewership as well.

Is there a way you could just help us understand with a little bit more technical detail how you're doing this?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. I appreciate the acknowledgment of the measurement kind of DNA that Megan brings to the company. The way that that's kind of impacted our thinking about product, I mean, it includes working with DAR. I want to go beyond that for a second. You asked, I'll tell you a couple of different things. One is we feel like we should be the great measurement enabler, not the great measurement solution. Working with Nielsen kind of flips the script a little bit from us looking at DAR and more providing them a combination of events and logs and possibly aggregates that they could play back in their own products. I think they're more like Visual IQ as opposed to us ingesting or working with DAR.

I think of an output to Nielsen, which would give them the opportunity to do multi-touch in a way that their clients appreciate already. We have a couple of things just to get more specific again that I think are important to convey. At the top of the funnel, if you will, to use the Nielsen comparison, we have a very large and active panel of ad response from consumers. I do not think people know that we are getting hundreds of thousands of hits on the exit experience from being exposed to an ad. Did you like that ad? Did you recall that it was Jasper's and that sort of thing? The idea that we can build kind of our own panel that is commerce-specific across our network at the very top of the funnel is something that we are looking at productizing more.

In the past, we've merely used this as a way to advise our customers about their creative and how they might think about media planning. You can imagine we want to do more with that upper funnel piece of feedback loop, if you will, a very large panel. In the middle, it's all about incrementality. I mean, you saw on an earlier slide I said we want to automate incrementality. That's ambitious. For now, we'll settle for measuring it. Again, there are two problems with that. One is, you mentioned it, having enough identity to be able to infer the outcome better than a mixed model or a panel would. We've been held to an incredibly high standard. Everything is conversion.

It is for the market to say to us, "Well, we agree or disagree with the way that you're giving yourself credit for conversion." You know the drill there. What we're doing now is we're saying, "Okay, look, all bets are off on a lot of the funnel." Instead of taking aim at our measurement practice or our framework, we will build an A/B capability. We will give you the log data. If you're P&G and you're doing that upper funnel to mid-funnel thing, great. Here's the data. If you are interested in the whole buyer journey, we'll stitch that together and package it up in a way that you can do MTA. That is the way we're thinking about it right now. This is a big initiative for us. We have some of our brightest people on it.

I'd go as far as to say we have to figure out the measurement problem, Tim. If we don't, I'm not saying it's done. I am saying that we have an amazing head start. It will mainly broker on providing events and logs and package data to partners that do a great job of conveying the value of the advertising that's being delivered. Hopefully, that helps.

Tim Nolan
Analyst, Macquarie

Yeah. That's great. Thanks very much.

Todd Parsons
Chief Product Officer and President, Criteo

You bet. There are a lot of other questions in the log.

In chat area.

Tim Nolan
Analyst, Macquarie

Yeah.

Moderator

Do you want to take one of these, or I can unmute someone else?

Todd Parsons
Chief Product Officer and President, Criteo

Go ahead. Take your pick. You're driving.

Moderator

Okay. Nick Jones from Citi, hey, I'll let you talk right now.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

Hey, Nick.

Nick Jones
Analyst, Citi

Great. Thanks for taking the questions. I guess I wanted to ask a little bit around ID. We've seen Unified ID 2.0. Criteo is partnering with The Trade Desk. Can you talk about what this is going to look like in kind of a post-cookie, post-IDFA world? Is this largely going to be first-party cookies with hashed IDs? Because I think Apple kind of quietly responded that they're going to not allow kind of hashed emails as an ID source on the iPhone. I guess I'm just trying to understand what the puts and takes are, as you see it, for identification in a post-third-party cookie, post-IDFA world. I guess the follow-up would be, are there other examples in other industries where you're trying to replicate this type of coordination between this many publishers and this many advertisers to kind of share and use data? Thanks.

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. Thanks, Nick. A couple of things. I think you kind of nailed it. The bull's eye right now for stitching is brokering on first-party cookies because that's the most viable way to get to scale. Of course, we're doing a variety of that ourselves in terms of portability. We're also looking at different ways to write to local storage and a variety of synthetic IDs, which could anchor to what's written there locally. The advantage that we have is we're on page everywhere. We're interacting with our customers pretty deeply on page. What we're not doing yet is we haven't gone—I mean, I think it might be bold to say, but the future is likely a server-to-server world, okay? We have to make it efficient.

The last thing we want to do is to be on every call talking about Apple's next move or Google delayed and hurrah for everyone. That is not controlling our destiny, nor is it leaning into the relationships we have, the trust relationships we have with folks. I can't talk about everything that we're doing beyond the first-party cookie because that wouldn't be prudent here. You will hear from us on other ways for us to do the syncing that you're inferring might be blocked, at least in part, but fortunately, a small part, I might add, by WebKit, if that's where you were going. I think server-to-server will play a very large role in that looking forward. You asked one other question. Now it slipped my mind.

Nick Jones
Analyst, Citi

It was just the coordination, right? You're trying to get a bunch of publishers and advertisers to kind of share data or pool data to help everyone out. I mean, how hard will this be to do? Are there examples in other industries where something like this has been done that can be replicated?

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. No, thanks. Yeah. I mean, there are a lot of other examples. Most supply chain management companies are enablers, are good corollaries. One that's a lot closer to home, and this kind of takes me back to the direct marketing routes that I laid down at Axiom, is Abacus. I mean, or any offline co-op, which I think most digital people are like, those household co-ops. And we're pretty easy to pooh-pooh the direct response or the direct marketing folks. Reality is, now that the need is there, these models actually look a lot more tempting than they did before.

What I'm seeing that's different from when I was at Axiom, where we were doing this stuff one-off, when we lit up a partnership between Citibank and if Citibank was underwriting Marriott Rewards credit card, which they did at the time, it was just horrendously painful to get their data combined. Just those two, never mind onboarding it and matching it and getting ads sent out into the digital ecosystem. That was only four or five years ago. Now all those same parties, even in really regulated spaces, are saying, including your—I use Citibank. I'm sorry, I had to. What I see now is compliance hasn't changed, but motivation has changed a lot. People are looking to test things, try things.

As long as they know that they're working with a trusted partner who's not going to fumble with their most treasured assets, they want to do it. They want to do it a lot faster because these are kind of existential threats to advertising. I give you the Abacus example. It's not the best. Supply chain management and EDI is like a better one. You look at it. As those systems have become real-time, they look a lot more like the ad tech ecosystem. The models, the patterns are there. You don't have to be that creative. What you do have to do is anticipate the moves of forces that are greater than you and see beyond those so that you don't end up with a solution that's dead before you ship it.

I would suggest we maybe take a last question.

Moderator

Matthew from SunTrust.

Yeah. Todd, thanks for doing this. Greatly appreciate it. Maybe two quick ones if I could. The first one on the portal that you talked about a little bit that you're working with The Trade Desk and probably others as well. Could you just maybe talk a little bit about what a timeline could look like there and just what kind of buy-in you need? What constituencies do you need buy-ins from, whether it's regulatory, web browsers? I'm just kind of curious how that works. Secondly, if we take a step back and think about Criteo's, the number of impressions that they put out there, where do you think we'll end up in terms of the percentage of impressions that will ultimately be one-to-one targeted as opposed to maybe contextual or batch cohort-based targeted in the future?

I'm just curious maybe what the before and after will be in terms of that mix. Again, before the cookie goes away and IDFA and all this, I'm kind of curious what the before and after looks like, any color there. Thanks. Thanks, Todd.

Todd Parsons
Chief Product Officer and President, Criteo

Yeah. You got it. That's a burning question, that second one. I'll take the easier one first. Just the timeline for testing, transparency portal, and so forth. What we're doing right now, I mean, just to take it real-time, is we're going into user testing, not live testing. We are going into user testing because we actually do not want to slop a product into the ecosystem. We want to build something that is going to be simple to understand. If it does not delight consumers, at least it will not be poorly understood. That means that the login experience and the options in the transparency portal will go into user testing. When I say live testing, I mean on publisher sites and so forth. We have no shortage of publishers and retailers that want to test with us for the aforementioned motivation that I pointed to earlier.

I don't think we're going to be there until in Q1, but we will definitely be looking to push towards live tests. It's a big push, okay? Like I said, it's weekly stand-ups, a lot of work going on, user testing between now and year-end, like we indicated to market we'd be doing. Once we have a pretty good idea that we have the design patterns right, we'll go to live testing. I expect we'll do our first live test sometime in Q1. After that, I think it really just depends on how we do. Like most startup businesses, we're going to have some cycles of feedback and change. I think we'll probably have those—if I had to guess, we'll probably have those at least understood by mid-year. We'll be into something that's more production mode-like in the back half of next year.

That is a complete—that is not grounded in fact at this point. It's more of a roadmap of sorts. Hopefully, that helps. In terms of logged-in data, I hear a lot of numbers. I hear 20%. There's just a bashing that goes on, which is you'll never have all the logged-in users. I mean, it's really a preposterous conversation, I think, overall. The ad dollars have to go somewhere, right? Advertisers need to acquire customers at a price, and they need to delight them by bringing them back. That's not going to change. That would be the first thing I would say. I think the 20% number that you've heard people talk about is quite low. I do think there's going to be a lot of non-real-time processing needed, a lot of mapping, a lot of server-to-server stuff.

It is hard for me to predict how much more can be stitched together. Look, when we started getting LiveRamp out there in 2015, really, in earnest, we were looking at a 30% match rate back then. No one was talking a whole lot of smack about that, okay? There just was not another way. The way we are thinking about it—of course, today, depending on who you believe, a file might get 70% or more. My point is, this is not a, "We are going to get into the game and find ourselves at 80%." What we aim to do is to tell the market how we are doing, to explain the approach, and to expose the amount of logged-in—pardon me—of targetable known users that are not relying on a third-party cookie. We are going to baseline that.

We're going to come back to the community and make sure that to the extent we can disclose it, we will. I wish I could do better than that for you. I think it's going to be better than 20% if I were to bet against the pundits.

No, that's helpful. Todd, maybe just one quick follow-up. The constituents that need to buy into the portal, again, do browsers need to buy in? Does regulatory need to buy in? I'm just kind of curious, I mean, who you need to get thumbs up on there.

Yeah. I mean, we want everyone to be happy, whether they're completely bought in as a dependency is a different thing. Regulatory, for sure. Everything privacy by design, everything really with an opt-in perspective as opposed to opt-out. Kind of going the further mile there, at least in the current design. It's important to say that there are still design considerations we're working through. As such, things are subject to change. We want the browsing experience to be a great experience. As such, we'll use the browser control surfaces to make sure that someone can easily get to the transparency portal without having to go away from their usual business. In terms of needing permission, this is about consumer permission and making sure that that is collected. The power of that is that everyone wants that to work. Browsers want that to work.

Publishers want that to work. Our retailers, marketers, everyone wants that to work. The regulators want it to work. The way I look at it is, unlike ad tech in the past, we're kind of going down this road where we have to be very consumer-ish with what we're doing because then it's less about the buy-in of the kind of the ad tech crowd and more about what are two million consumers saying. They have spoken. That's the vision. That doesn't mean we're not working with every one of those parties because we are. Like I said, we're partnering with folks that we might be competing with ad dollars for to prove it.

Gotcha. That's helpful. Thanks, Todd.

You got it.

Edouard Lassalle
Senior Vice President of Market Relations and Capital Markets, Criteo

All right. I guess that closes the call. Thanks a lot again, Todd, for your time. I think that was really helpful. Hopefully, we will get good feedback. Thanks, everyone, for attending today. The team is here. Should you have any follow-up questions or for those who ask questions, please send them on, and we'll make sure we can get a satisfactory answer. Thanks, everyone.

Thank you. Thanks, Adam. Thanks, everyone. Have a great day.

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