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Goldman Sachs Communacopia & Technology Conference

Sep 5, 2023

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

All right, we'll go ahead and kick it off. Thanks everyone for joining us at the Goldman Sachs Communacopia and Technology Conference. I'm Gabriela Borges. I lead the emerging software vertical here at GS. It's a real pleasure to have on stage with me, George Kurtz, CEO and Founder of CrowdStrike. Thank you for your time.

George Kurtz
CEO and Founder, CrowdStrike

Great to be here.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

I wanted to start this conversation talking about the strategic importance of the real estate that you have on the endpoint. I remember with the founding of the company, with the core focus being on having a lightweight agent, there is a lot that you can do longer term with the types of data and the access that you have on the endpoint. I wanted to ask, and start off by asking, how do you think about the strategic importance of the endpoint evolving, and where do you think you can lean in over the longer term, not just on the security side, but perhaps even more broadly on the IT infrastructure and operations side?

George Kurtz
CEO and Founder, CrowdStrike

Sure. So when I started the company, I knew the endpoint was important. I didn't quite know how important it was gonna be in 2023, and that's a good thing. So if we think about today versus just, 10, 12, 15 years ago, and we look at the form factors and where endpoints and what I'll call workloads run, the proliferation of the cloud has just exploded the ability to actually have different endpoints and agents, and the ability to actually prevent and collect data. So in today's environment, just think, say 10 years from 10 years earlier, like, do we think network equipment and hardware is gonna be used more or less?

In my view, it's being used less because of all of this, you know, this infrastructure is now moved out into the cloud, and when we think about even the core endpoints, they're outside the firewall, and that happened with COVID. So the real estate that we have, I call beachfront real estate. I always get asked, you know, "What do you do?" I say, "Eh, real estate investor." They go, "Like, you're a tech guy, aren't you?

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Exactly.

George Kurtz
CEO and Founder, CrowdStrike

I go, "Yeah, I am, but I have beachfront real estate on many, many different endpoints and workloads." And that accrues value to CrowdStrike because, as you said, not only security use cases, but non-security use cases become available to us.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Would love to hear a little more about how you're thinking about some of those non-security use cases longer term?

George Kurtz
CEO and Founder, CrowdStrike

Sure. If you think about how our agent works today, it has the ability to obviously collect data, and today, even in what we have, and we'll talk about this a little bit later, our asset graph, we know the assets, we know the state they're in, we know how they're running, we know the performance of them, we know what software is installed. We have all of this very relevant information, which is really hard to come by in most large companies. So we have that information, and at least from an observability standpoint, there's like five levels of observability, we can deal with one and two of the. The first one and two is more around infrastructure.

We have customers today that absolutely use our technology and our platform, including things like LogScale, to instrument their environment outside of just security. The second piece, the agent actually has the ability to take action and the creation of automation around workflow is super important, certainly from a security perspective, but also from an IT perspective. So all of the functionality that we've built becomes available not only to the security team, but also to the IT operations teams.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

So it leads into a little bit of a discussion on the proprietary nature of the data set that you have. And you made an interesting comment on the earnings call about how the data set for AI use cases isn't about simply having the most data. So give us a little more detail there. How do we think about the differentiation of the data set that you have relative to perhaps some of your endpoint peers or some of your security peers?

George Kurtz
CEO and Founder, CrowdStrike

Sure. So I think it starts with... You're gonna hear a lot of companies say, "Ah, we have the most data." Having data is good. We have a lot of data. I would hazard a guess that we have one of the biggest data sets around, but it isn't really about the data set itself and the size. It really is about the data and how you collected it, and what we talk about is annotated data. So when we think about generative AI, a big part of generative AI is the human training around it, right? You think about ChatGPT, there's, you know, an army of people trying to train it so that you don't have these hallucinations, which is really, kind of an error in the algorithm.

I always like to say, I'd rather be probably lucky than good, and I'd say over the last 10 years, we got lucky in that. Through Falcon Complete, through OverWatch, which is our managed detection response services, we've been able to annotate a lot of these threat pairings and this data. So we just did it because we had to do it. So now when we train the algorithms, we already have a lot of the data, not only the threat data, but we have how it works and is it real, is it not real, et cetera. So when it goes in the algorithm, it comes out with better efficacy out the other side. And that took 10 years to build up.

So we look at that as a data moat, and that, again, you could have a lot of data, but you still have to train it the right way. That's number one. Number two is we've been doing AI since the beginning of the company. Generative AI obviously has come later as a technology, but when I started the company, we helped pioneer using AI to detect and prevent these sort of attacks. So we do have the muscle memory there, and I think, you know, the data has always been an important element to our story.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Let's talk a little bit about the application within Charlotte. How do you take all of that training, that 10 years of data that you've built up, and then commercialize it into a product that customers find easily accessible and can actually move the needle for them in a way that they can trust?

George Kurtz
CEO and Founder, CrowdStrike

Sure. So when we think about Charlotte and why we're so excited about Charlotte is it, it's not just a, It's not like a side chatbot feature, it's actually a foundational platform service. What I mean by that is everything on the platform is consumed as a service, the way it runs technologically. So Charlotte becomes available to every other module that's out there... and that makes it super powerful. And how do we, how do we make money or provide value to a customer? Well, let's look at what a tier one analyst does today, right? A tier one analyst in their eight-hour day basically logs in, you know, goes through alert triage, tries to figure out, you know, okay, what do we have to work on? What's the priority? Takes action, you know, maybe writes a report at the end of the day.

I mean, there's a lot of work that goes into it, even though we have automation in the product. In today's environment, people log in, and they kind of click around and triage. That's the way a tier one analyst works. Really, where we see this going is to create what we call generative workflows, which is more of a conversation with Charlotte. So in the morning, you would come in, and you'd say: "Okay, well, Charlotte, what are the latest threats that CrowdStrike knows about in the last 24 hours? What are, what are the adversaries doing in my particular industry? Okay, how does that apply to the assets in my company? Which ones might be exposed? Can I take a mitigating action? Can I roll out a patch?

Oh, I want to roll out a patch." So create a PowerShell script on the fly, and then use Falcon Fusion, which is our automated workflow. We have a whole workflow built in. It's pure, pure automation that's already part of the platform. Every service can use it, and then roll out that patch, and then when you're done, write a report. So if you think about that eight-hour day, that's 10 minutes worth of work, and that's where the value comes in. A, you can't find enough security people. B, they're too expensive and hard to keep.

Real value is in the automation, and taking the cumulative knowledge of CrowdStrike and all of our threat hunters, and basically distilling that into something that Charlotte knows, and then making that level of intelligence available, but also a level of automation available to our customers. That, we believe, is incredibly valuable for our customer base.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

How much of what you're describing is part of the longer-term roadmap versus available as part of what you're trialing today in Charlotte?

George Kurtz
CEO and Founder, CrowdStrike

Well, I think you should come to Falcon, and we can show you what it all looks like, 'cause we've been working on it. And what I talked about is part of Charlotte, right? So, obviously, over time, it's gonna have more capabilities and, you know, tie it to more services and those sort of things. But so far, the response has been phenomenal from customers, and in particular, the level of automation that we've built in. And again, from an AI perspective, I think it's just like the early days of when we came out with our technology. It was like: Okay, just tell us it's bad, and then when we're convinced you really know what you're doing, then, you know, prevent it all. And I think it's gonna be the same with this, generative AI.

Just tell us what we need to do, and then we'll hit the button if we want to do it, but we'll have it all staged and ready to go. I see that level of adoption paralleling what we saw in the early days of using AI to prevent attacks.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

So it leads nicely to a pricing strategy question. As an analyst, we can do math on time saved, going to 10 minutes-

George Kurtz
CEO and Founder, CrowdStrike

Yeah

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

... automation, et cetera. What are some of the pricing philosophies or the pricing principles that you all are thinking of as you think about setting a price point for Charlotte at Falcon?

George Kurtz
CEO and Founder, CrowdStrike

Yeah, and as we mentioned, we talked about the pricing being exposed at Falcon. When we think about what we're doing, again, it comes down to value pricing. What would it cost for a team of analysts? What would it cost for this sort of automation, and how much value can we provide? And for us, we want to strike a balance of making sure that, you know, customers leverage it and use it and are exposed to it, versus, you know, just so overpriced. You know, we've seen other pricing out there that I think is just way overpriced from competitors. And when we kinda come out with it, focus is, let's get everyone using it, because we know there's gonna be a level of pull.

We know when you actually see it, it's sort of like one of those iPhone moments, right? Even first time you probably played with ChatGPT, you're like, "Wow, this is pretty cool," right? So I think when that's applied to security, people are gonna be really excited and hooked on it, and use it in ways that we hadn't even thought about. So we want to make some level of it certainly affordable and exposed, and then, you know, how we premium price some of the other elements, you know, we'll talk about that at Falcon. But in general, I just trying to give you my philosophy. Let's make sure we can get the masses using it, because the pull will be there to be able to monetize it.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

The broader question I have on pricing is, we see this across different areas of the technology stack, where technologies that have been around for longer see price compression, and then you move the needle forward on innovation, and you're able to capture more value from next-generation technologies. So as you think about CrowdStrike selling a platform-

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

How do you think about the value of capturing holistically across the Falcon Complete bundle? Are you seeing or do you think about pricing compression at technologies that have been around for a while, and then offsetting that with TAM expansion at the high end? How do you think about pricing the platform holistically?

George Kurtz
CEO and Founder, CrowdStrike

I think you know you said it well. Obviously, when new technologies come out, there's different price points that are available. And then, you know, as technology evolves, new technologies come out, and you kind of go through that cycle. I think the philosophy has always been, you know, how do we come up with pricing which is fair and good? And, you know, we've never been one that just wins on price. I mean, we can if we need to, but we generally don't have to. And how do we provide the value and demonstrate that to our customer? And we spend a lot of time on value selling. So in the early days of a module, it could be two things.

One is, if the module is really early in its development, it might be priced to just get out and exposed to our customers. And then over time, as we add new capabilities, you know, into rev two and rev three. I mean, there's always new releases every week that go out, but as we add new capabilities, do we have the ability to then, you know, increase the price? Do we have the ability to put it into a bundle? Can we wrap and roll it into a broader category, you know, in how we sell it? So from our perspective, if we can see the value there and we can demonstrate it to the customer, that's what we want to be able to capture. And certain modules are. You know, if you look at our USB control, right?

It's good, it works really well, but is it the same price point as, as LogScale? No, it's not. It just does different things. So we have to look at the market, we have to look at what we're providing, how mature it is, and the overall value to the customer, and then we look at that equation, kind of individually price, and then think about bundle pricing, and go to market with that.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

So I think at any given time of CrowdStrike's history, you could have taken a snapshot on the pricing environment and the competitive environment, and endpoint has been competitive for a long time. Are there any observations that you would call out about the pricing environment and the competitive environment today versus five years ago or 10 years ago? Then maybe it allows me to directly ask the question about Microsoft as a competitor.

George Kurtz
CEO and Founder, CrowdStrike

Sure. Well, I think you have to look at, and I know we talked about Endpoint. Like five years ago, 10 years ago, Endpoint was, I'd buy something from McAfee Symantec, and I—you know, that was my AV product. That is not Endpoint today. We talk about platform, and Endpoint is just a delivery mechanism. So when you think about what people—what we're selling and what people are buying, they're buying a platform. They're not buying the endpoint. There's a module, sure, that does prevention. There's a module that does EDR, yes, but once the data is collected, it's collect once, reuse many, and this is a much different model than anything that had been done before when I started the company. It used to be all disconnected, you know, ePO servers and those sort of things.

So when we think about the environment today and the ability to extract more dollars, you have to look at the outcomes and what you're actually solving for customers, right? We're solving data ingest and correlation. We're solving threat intelligence. We're solving the ability to actually do file integrity monitoring. Obviously, all of the core endpoint security pieces of it. It goes on and on. Identity, which is one of our huge growth drivers for us. So all of that is the form factor. The chassis is an agent, a data set, and a data store, and a cloud architecture with modules. But there's so many outcomes you can get aside from 10 years ago, where someone was just buying an endpoint for pure AV.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

The way that you're thinking about the evolution of the platform, how do you think about Microsoft as a competitor evolving alongside you?

George Kurtz
CEO and Founder, CrowdStrike

Sure. Microsoft is always gonna be a competitor that's out there. I think over time you've seen us, you know, come and go in certain industries. I know they're putting a lot of effort into it, but at the end of the day, you have to look at the company itself, and you can never discount, you know, Microsoft and their capabilities, but fundamentally, they create applications. Fundamentally, you know, they're one of the three large cloud providers, if you will. That's where they're spending their time and effort. Every day we wake up thinking about: How do we protect our customers? How do we actually make sure they've got the right security outcomes? And that's what we do, and customers are looking for someone who's independent.

We've seen, just over the last quarter, a huge inflection point, in customers going, "Well, wait a minute. You know, if Microsoft has a security issue which leads to a security issue in the government, what does that mean for us as a customer?" And that's what's swirling around in customer circles, and you have a lot of customers saying, "Okay, we have to use Microsoft because they're a big player." People use Microsoft technologies, fine, but they don't want the fox guarding the henhouse, and they're looking for other technologies to be able to provide a more broader platform, particularly in security, and something that's independently focused on stopping breaches. The other thing that I will say, which is again, just make sure everybody level sets.

Even if someone is a Microsoft customer, say E5, they bought everything from Microsoft, they still can be a CrowdStrike and still are a CrowdStrike customer. We have plenty of Microsoft E5 customers, so it isn't mutually exclusive, which is, I think, important as people think about their models and market share. It, it doesn't mean if Microsoft has something on an endpoint with an E5, that they're not going to have CrowdStrike.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

That's a fair comment. Okay, so I want to connect the dots between the strategic importance of the endpoint and identity and cloud and some of the other modules that you offer, with customer willingness to invest today. Companies talked about deal cycles elongating, more budget scrutiny. Would love to hear a little bit about what you're hearing on the ground with regards to customer willingness to invest in the products that you sell.

George Kurtz
CEO and Founder, CrowdStrike

I think customers are willing to invest in platforms and consolidation, and if you're a point product or you don't have as much value, that's gonna wane over time. The conversations that we're having with customers are really around: How can they do more with CrowdStrike? How can they do more? They have too many vendors. Some customers have 60 different security vendors. They look at a lot of the controls. Interesting story, I was talking to a CISO a number of months back. I'll just tell you a quick story, and then we'll get into the consolidation piece. Just to give you an idea, though.

They called me on a Friday at 5:00 cause nothing good happens before 5:00 on a Friday, and they said: "Hey, we've got this issue, and, you know, we want to have your response guys come in." They were a customer. We found something. And long story short, we roll up there on a Saturday and we say, "Okay, well, you know, we actually think it's a pen test." And they said, "No, no, no, it's not. We would know if it's a pen test." Long story short, the internal audit team had a pen test, which we caught, and they had... It was kind of... There's more to the story. It was really funny. But at the end of the day, my point is, they had 60 different products, 60 different controls, and we were the only product and technology that caught what was happening.

It was actually a man in the pen test. So what does that mean? It gets to the conversation that we're having. They have too much stuff. They're actually looking at the controls, what's working, what isn't working, and saying: "Hey, we're getting no value out of these other technologies. We want to consolidate on CrowdStrike across the stack and get the outcomes that they're looking for.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

So you've got, and you very consistently have talked about the pipeline into the second half of the fiscal year, and your ability to ramp momentum with partnerships-

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Consolidate spend, ramp sales reps. There are a number of internal factors that you have control over in the context of the macro.

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

With all that said, help us get more comfortable from the outside in on the visibility that you have that lead the company to consistently talk about net new ARR growth in the backlog.

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm. Sure. It's a, it's a good question. I spent some time on that, obviously, in the earnings call. So if you kind of zoom out at the macro level, and then we'll talk about CrowdStrike, you know, it's really around the three C's, you know. The comps in the back half of the year, obviously, we're rolling over macro impacted comps. Second one is the competition. There's a lot of movement now in the competitive market space, and there's a lot of noise that's out there and a lot of customers concerned, so we think the competitive environment gets better in the back half of the year. And then consolidation, right? We're seeing the consolidation play. So that's sort of the, kind of the macro view. When we think about CrowdStrike, it really then is the three P's.

The first one is around product. The product portfolio is in best shape it's ever been in, and I can't wait for Falcon because there's just some amazing stuff that we're gonna, we're gonna be announcing. So the product is in great shape. We've got, you know, partnerships, which is the second P. We've got things like Dell and Pax8 and others, all the way from the high end to the low end. We spend a lot of time, Daniel Bernard is our Chief Business Officer, really working on the partner and go-to-market motions, and we put a lot of that in place six months ago, and, you know, we're starting to see the fruit of that.

And, then when we think about the pipeline, the product and the partners generate pipeline for us, and we're going into the back half of the year with the strongest pipeline we've seen, in Q3. So that's the way we look at it. Is it going to be easy? No. Is it still a tough environment with elongated sales cycles? Yes. It's a matter of having visibility and line of sight to where we need to be for the back half of the year. And, I think, again, coming out of Falcon, there'll be a lot of excitement and, you know, that is, that's part of what we're looking at as well for the back half.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

So you made an interesting comment on competition that crystallized your earlier comments, which is the competitor environment will be getting better in the back half. Would love to hear, is that a function of what you're seeing in the pipeline, some of the, some of the examples you have on the customer side of consolidation of spend? Why do you think the competitor environment is getting better?

George Kurtz
CEO and Founder, CrowdStrike

I think the competitive—it's always going to be competitive. I think we're gonna be the beneficiaries of some of the movement and noise in the market that we see today. And I think when you look at what we're doing from a consolidation perspective, the consolidators are going to win, and I think that's going to allow us to compete even more effectively in the back half of the year. Again, I'm not going to take anything away from the macro or that it's a tough environment, or you got to put a lot of work in, right? Because you really do have to put a lot of work in to manage all the deals in the pipeline. But from a pure competition perspective, you know, we're already starting to see the wins, given the noise in the environment today.

Customers don't like uncertainty, and, you know, they're looking for the kind of the bedrock brands that are going to be here today and into the future.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Is that a way of saying that win rates are going up? Can I frame it that directly?

George Kurtz
CEO and Founder, CrowdStrike

You, you can say whatever you want. What I'm saying is I got line of sight to the back half of the year, and I'm excited about our products in the market.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Fair enough.

George Kurtz
CEO and Founder, CrowdStrike

All right.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Okay. I want to ask about your cloud business and the newest statistics that you've disclosed, $300 million in ARR, as defined by modules supplied, deployed in the public cloud.

George Kurtz
CEO and Founder, CrowdStrike

Yep.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

There are a number of ways that you can think about security in the cloud. Your cloud business, how do we think about the mix between something like cloud workload protection, where you're running an agent, in a container, versus XDR modules deployed in the cloud? Help us understand the mix of that $300 million.

George Kurtz
CEO and Founder, CrowdStrike

Well, you have to look at the core pieces of the cloud business, which is really Falcon Cloud Security, which is composed of CSPM and cloud workload protection, and sort of everything in between, including cloud detection and response. So it really is the ability to help make sure that code is secure, that it's deployed, and that it's run in a secure environment. And those are the big drivers. One of the things that I talked about on the earnings call is that, you know, we've made it easier for customers to consume Falcon Cloud Security. So you can buy that, and you can basically use our CSPM, as well as our cloud workload protection.

And I think that has been a huge game changer because people are looking at it and going: "Wow, I have price certainty, I've got flexibility." And the product—all the products are, you know, amazing and extremely competitive in their own world. So from that standpoint, I think going to a customer and saying: It's easy to buy, you've got both the integration of agent and agentless together, that work together, and a control plane that instruments all that with our cloud. And then, if you really want the extra eyes, cloud, Falcon Complete for Cloud has been a game changer. And what we're seeing right now in terms of breaches, I'm going to hazard a guess, 90% of the active incident response that we're working on right now are all cloud-related exposures.

Right. So I think we're only in the early innings of what we're seeing in terms of cloud protection visibility, as well as the cloud detection response market.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Is there a piece of that cloud business that is lift and shift, meaning business that CrowdStrike previously wouldn't have classified in cloud, where a customer is porting workloads or porting security functionality?

George Kurtz
CEO and Founder, CrowdStrike

Well, there's always some level of modernization that's taking place in an enterprise, so... And we did a kind of back-of-the-napkin math, I guess, on this in one of our webinars a number of years ago, which was, if you took a physical server and you moved it to the cloud, it's equates to, like, 10 different workloads, just how everything is split out. And that's what we're seeing. So certainly, you know, there's some lift and shift, but I think there's a multiplication factor of when it gets to the cloud and different, you know, Kubernetes environments, it kind of multiplies. It doesn't go down, that you just-- It's not a one-to-one lift and shift, is what I'm saying.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Yeah, that, that makes sense. And so if there is a multiplication impact, I imagine at the same time, it's not one-to-one in terms of TAM. Meaning, if you move an endpoint to the cloud, that doesn't mean you're paying CrowdStrike 10 times more. And so how do we think about those two factors offsetting each other? In other words, how much does the cloud expand the CrowdStrike TAM, or how do you think about that?

George Kurtz
CEO and Founder, CrowdStrike

I think it massively expands the TAM for us, right? Because if you look at where the growth is in just protecting workloads today, certainly endpoints and the ability to protect them, that isn't going down. But the proliferation of agent and non-agent and other technologies, look at things like enterprise attack surface management, and that's not even an agent, right? So these were things that people didn't even consider five years ago, but they're all now part of our cloud story and our cloud TAM. And the fact that you have to have or not have an agent is gonna be almost irrelevant in the cloud, because when you think about all the various form factors and what needs to be protected today and have instrumentation and visibility and compliance, it's only getting bigger and bigger.

What I talk a lot about is that the technology curve, as it gets more complicated, security has to parallel the slope of that technology curve. So if we just think about 30 years ago, you had a simple website and a firewall, really easy, and today it's incredibly complex when we think about all of the different cloud environments, how to, how to build, how to deploy, how to protect, and that's only going to get more complicated, and it only is going to allow us to create and sell more and differentiated technologies into those environments.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

I'm gonna pause for a moment and go to the audience. Any questions from the audience? Please.

George Kurtz
CEO and Founder, CrowdStrike

Do we have a mic coming?

Speaker 3

So it was interesting to hear about non-security, because you do have a lot of data, and you've done this. Observability is a very-

George Kurtz
CEO and Founder, CrowdStrike

Yeah

Speaker 3

... common or a gradual, you know, adjacency.

George Kurtz
CEO and Founder, CrowdStrike

Yeah.

Speaker 3

How are you thinking about it? I'm sure you've got this question quite a bit. Like, how are you thinking? Because observability is very competitive.

George Kurtz
CEO and Founder, CrowdStrike

Right.

Speaker 3

I don't believe you're looking at it in that way. You're looking at it in a different way. Big picture, how are you looking at that space?

George Kurtz
CEO and Founder, CrowdStrike

Yeah, it's, it's a good question. So you have, you have observability companies here, you have security companies here, right, which we are, and then you have the observability companies wanting to do a little bit more security and us doing a little bit more observability, right? I think those companies will always be sort of best in breed in pure observability. We're always gonna be best of breed of pure security. But there is overlap in terms of collecting data, and I think we're in a good position to do that. We have an agent that already collects data. We already have it in our cloud. It's already accurate, it's already kernel-based, and a lot of the performance data that you're looking for needs to be kind of in line in the kernel so that you can actually see what's going on in real time.

So we have a lot of the underpinnings there, and then you have to create workflows around that. And with something like LogScale, it actually has the ability to create very unique workflows. And, customers now, I think for the first time, are saying, "Okay, well, we're already getting all this data from you. You now have LogScale. We can, we can get a subset of the data we need. We can save a whole bunch of money because the real estate is already there. If the agent is already there, why do you want to put another one?" So we can carve out a really nice niche in that area. And again, I'm not saying, you know, we're gonna be a full-fledged observability company.

I'm not saying that, but there definitely is overlap in the space, and the ability to collect data at scale and create usable workflows for customers is something that we can and we do today.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Any other questions from the audience? Please, in the back.

Speaker 3

Are all of you just down in the room? No, one person... Because I just didn't know how you guys-

George Kurtz
CEO and Founder, CrowdStrike

Yeah, thanks. With the introduction of Charlotte AI and the shift from dashboard user interface to a conversational user interface, with respect to the overlap of observability and security, like, why doesn't that create a bigger jump ball in terms of, you know, your opportunities out there? Yeah, it certainly may. It certainly may. I think there's a lot of really interesting things that you can do with Charlotte, so we'll save some of that for Falcon.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

So I'll end with two questions. The first is on the financial model-

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

... and the company achieving its financial goals faster than I think you originally expected.

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

What happens next? What is the ceiling on where event margins can go over the long term?

George Kurtz
CEO and Founder, CrowdStrike

Well, I appreciate the question, and Burt, our CFO, isn't here, so I know I have him whispering in my ear because he's always focused on, you know, flighting the business and making sure operationally that, you know, we're really focused on executing and delivering the right financial profile. We spend a lot of time on things like gross margin. You've seen the gross margin move over time. There isn't a day that goes by that we're not thinking about how to move gross margin, how to be more efficient, how do we collect data, how do we use it? How do you construct the cloud? There is a lot of DNA that is involved in making sure that you can run a very efficient cloud business.

And I will say that is a barrier to entry, because if you do it for 10, 12 years, there's no compression algorithm for experience. So you have a lot of these smaller companies come up, and their margin profile is terrible because they haven't figured it all out. So we think that having a view on gross margin as well as operational efficiencies in sales and marketing is a key way to deliver more leverage for the business. And again, I Burt talked about getting to our long-term, some of our long-term operating windows. And that's true, but it doesn't mean that we're going to stop looking and trying to figure out every way we could be more efficient, particularly around gross margin.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

The second question I wanted to ask you is: you have an amazing corporate development team that talks to a lot of startups.

George Kurtz
CEO and Founder, CrowdStrike

Mm-hmm.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Help us separate some of the signal from the noise. When you meet with Founders, what are the one or two questions that are top of mind for you to figure out whether they're building something real, and then whether they're a good fit for CrowdStrike?

George Kurtz
CEO and Founder, CrowdStrike

Sure. It's a really good question, and we, we're really active in talking to companies that are out there. We talk to a lot of them, and we really want to make sure we have our pulse on. In fact, we have our own Falcon Fund, which invests in a lot of the companies. But what's important, and it doesn't take long, it, and takes me about a five-minute conversation with a company is, you know, A, who the Founders are, what's their background? And they... B, what are they building? And a lot of what's being built today is: Hey, we're going to connect to somebody else's API. We're going to get the data, put it in a data store, and create some workflows around it. Super easy to actually... It's like zero barrier to entry for that, right?

The harder part is building real IP around things. I mean, yeah, it, it took us 10, 12 years to get to where we're at, right? But the agent is really hard to replicate. If you're just connecting into somebody's APIs, anybody can connect into it. In fact, you can do, like, five of them at a time and still connect into it. There's, there's no limit to that. And those sort of companies, they could be good acquisition candidates, they could be good features. The ones that really stand out are, like, core IP, great founding team, and then, you know, sort of a huge TAM, and they're committed to, to seeing it through. The rest, the majority of what we see are just features that are gonna either be bought or go away or be commoditized. And, you know, that's, that's...

You just got to separate the wheat from the chaff there.

Gabriela Borges
Managing Director and Senior Software Equity Research Analyst, Goldman Sachs

Thank you for your time. We appreciate all the insight.

George Kurtz
CEO and Founder, CrowdStrike

Yeah. Thanks a lot.

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