Company Description
eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific.
It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge.
The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services.
It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities.
The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Country | United States |
| Founded | 1997 |
| IPO Date | Sep 23, 1999 |
| Industry | Software - Application |
| Sector | Technology |
| Employees | 544 |
| CEO | Ashutosh Roy |
Contact Details
Address: 1252 Borregas Avenue Sunnyvale, California 94089 United States | |
| Phone | 408 636 4500 |
| Website | egain.com |
Stock Details
| Ticker Symbol | EGAN |
| Exchange | NASDAQ |
| Fiscal Year | July - June |
| Reporting Currency | USD |
| CIK Code | 0001066194 |
| CUSIP Number | 28225C806 |
| ISIN Number | US28225C8064 |
| Employer ID | 77-0466366 |
| SIC Code | 7372 |
Key Executives
| Name | Position |
|---|---|
| Ashutosh Roy | Co-Founder, Executive Chairman, Chief Executive Officer and President |
| Gunjan Sinha | Co-Founder and Lead Independent Director |
| Eric N. Smit | Chief Financial Officer |
| Anand Subramaniam | Senior Vice President of Marketing |
| Rao J. Chandrasekhar | Senior Vice President of Products and Services |
| Stanley F. Pierson J.D. | Secretary |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Nov 12, 2024 | 10-Q | Quarterly Report |
| Nov 12, 2024 | 8-K | Current Report |
| Nov 8, 2024 | SC 13G | Statement of acquisition of beneficial ownership by individuals |
| Oct 25, 2024 | ARS | Filing |
| Oct 25, 2024 | DEFA14A | Additional definitive proxy soliciting materials and Rule 14(a)(12) material |
| Oct 25, 2024 | DEF 14A | Other definitive proxy statements |
| Oct 21, 2024 | SC 13G | Statement of acquisition of beneficial ownership by individuals |
| Oct 4, 2024 | 8-K | Current Report |
| Sep 12, 2024 | 10-K | Annual Report |
| Sep 5, 2024 | 8-K | Current Report |