Greetings, welcome to the Fastenal Company's 2021 first quarter earnings results conference. It is now my pleasure to introduce your host, Ms. Ellen Stolts, of Fastenal. Thank you. Please go ahead.
Welcome to the Fastenal Company 2021 first quarter earnings conference call. This call will be hosted by Dan Florness, our President and Chief Executive Officer, and Holden Lewis, our Chief Financial Officer. The call will last for up to one hour and will start with a general overview of our quarterly results and operations, with the remainder of the time being open for questions and answers. Today's conference call is a proprietary Fastenal presentation and is being recorded by Fastenal. No recording, reproduction, transmission, or distribution of today's call is permitted without Fastenal's consent. This call is being audio simulcast on the internet via the Fastenal investor relations homepage, investor.fastenal.com. A replay of the webcast will be available on the website until June 1st, 2021, at midnight Central Time. As a reminder, today's conference call may include statements regarding the company's future plans and prospects.
These statements are based on our current expectations, and we undertake no duty to update them. It is important to note that the company's actual results may differ materially from those anticipated. Factors that could cause actual results to differ from anticipated results are contained in the company's latest earnings release and periodic filings with the Securities and Exchange Commission, and we encourage you to review those factors carefully. I would now like to turn the call over to Mr. Dan Florness.
Good morning, everybody, and thank you for joining us for our Q1 earnings call. We have our annual meeting a week from Saturday, and because of that and to most people's great satisfaction, I'll not tell a story this morning, and we'll get right into the quarter. Rest assured, if you participate in our annual meeting next weekend, I will tell a story or two. If I go to page three of our flip book, our diluted earnings per share were $0.37 in the quarter, an increase of 3.7%. Net sales were up 3.7% as well. On a daily basis, they were up 5.3%. Some things stand out for me when I think of this quarter. Obviously, we had the storms in February and a massive storm, much more than we've seen in years past. Winter is like that.
It has storms, and it impacts our numbers. Probably the most meaningful impact, though, and larger than the storms, was the fact that we had one less calendar day, 63 versus 64, I believe. That might not seem like a big deal in the scheme of life, but we do about $23 million a day. That day we missed, most of our expenses center on the month, whether it's rent or payroll or things like that. They center on a period of time. Most of our expenses are still here, despite the fact we have one less day. If I assume $0.30-$0.40 of that dollar lost in that day would flow to the bottom line, that's about a $7 million-$9 million impact to the quarter, and so can have a very meaningful impact.
I point that out only because Q4 has a similar anomaly. 2021's a weird year. We lose two business days, one in the first quarter and one in the fourth. I point that out just to make sure we're aware of that. Very impressed with what our team is doing to manage expenses and to grow the business in this environment. An additional item in the quarter, we wrote down about $8 million worth of 3-ply masks. Now, three-ply masks is not historically a product line or a product we sell much of within Fastenal. As Holden mentioned in the release, from April of 2020 to March of 2021, we sold roughly $110 million worth of three-ply masks. It was about 2% of our sales over the last 12 months. That's a sign of the pandemic.
What we did as a supply chain partner in the marketplace is we went out last spring and locked up supply. We were willing to spend dollars to buy a sizable amount of inventory. We knew it was a risky venture going into it, but we felt it was the right thing to do for our customers, for our employees, and quite frankly, being in a strong position, we felt would also serve society quite well. If I had to do over, I'd do it again. I think it was a great decision. Our team did a great job, but I think it also demonstrated to our customers and to potential customers what we are about as a supply chain partner, and we're willing to do things like that in this type of environment.
Not only do we have the operational capability to handle it, we have the financial capability to do it, and we have the sense of prioritization to also do it. It requires all three. I'm really impressed with the team. I have to say, early this morning, I chuckled. I was reading through, I think Adam Uhlman and David Manthey sent out reports early this morning, and I really had a kick out of David Manthey's, I believe it was bullet number three, where he commented, "While Fastenal does not report adjusted anything core gross margin," he went on to explain the impact of the $8 million. You are absolutely correct. We do not report adjusted anything. We are not an acquisitive company. We're not a manufacturer that's leveraging and talking about EBITDA.
We're a distributor, and I don't think distributors in our position should be doing that. I'm really proud with what we've done and with how it positions us going forward. I also think the write-down of inventory, it's still great inventory. The write-down of inventory is one of the most bullish comments we could make as an organization, internally and externally, because we believe the market is going to change for mass in the months to come, because we believe the economy is healing. That's showing up as you see in our next bullet, when we talk about fastener and daily growth. We grew about 4% in the first quarter, but it was 14% in March. Now, before you get too excited about that number, that is a bit of a comp issue as well. I think sequential has a lot more to tell the story.
Just like we saw a decade ago in 2009, sequential was what is about. January to March, sequentially our fasteners grew 7.1%. Ignore 2020 and go back to the years before that, 2015, 2019. On average, we grew 4.9%. That's a sign of a strengthening economy, that's what led us to write down the math, because we see the market changing. We saw very good sequential patterns in our manufacturing, particularly in our heavy manufacturing end markets. We also mentioned the release that we are seeing increasing supply chain pressure. I don't think that should come as a surprise to anybody. I suspect everybody, regardless of where you live on the planet, saw that ship in the Suez Canal sitting cockeyed for about five, six I think almost 5 days. That's merely a very visible thing that we're seeing in ports around North America.
We're seeing in ports around the world. There's a lot of constraint. Constraint and rising activity create one thing, and that is inflationary pressures, and we are seeing that. Pretty nominal impact to the first quarter. We do anticipate seeing a larger impact as we move into Q2 and Q3. As we saw in much of 2020, and it's continued in 2021, the team, whether that be our local team, our district and regional leadership, our finance teams, did a wonderful job managing working capital, and as a result, very strong cash flow performance. Flipping on to page four. While we're not back to pre-pandemic signings, we saw improvement in the signings of onsites, and we signed 68 in the quarter. Again, that's our highest number since the pandemic began. We ended the quarter with 1,285 active sites, an increase of 9% over last year.
The daily sales in that onsite business grew mid to high single digits, and the only problematic area, if you will, in the quarter is, A, the level of signings, which is improving, but also the older onsites are still sluggish, and that's really a reflection of that underlying customer base. The momentum is improving as we went through the quarter. Holden did soften a bit, the signings. That's more of a function of the current environment we operate in, has nothing to say about the long-term opportunity we see in this piece of our business. We're very excited about the onsite business. FMI, and hopefully you've adjusted to some of the new reporting that Holden has. I'll let him dig into that in more detail. I think he did a nice job explaining it in the release.
I think he did a nice job explaining it in our annual report. With the acquisition of the Apex technologies a year ago, and with additional pieces that our team has built, FMI has moved beyond being strictly vending to a much wider swath of business. We're really excited about that. Like onsite, FMI requires strong engagement with the customer. It also requires going into customers' facilities. One thing that surprised me probably more in the last 12 months of anything is the willingness of customers to continue signing onsites, to continue signing vending, even at a lower level in an environment where you wanted to lock up your facility and keep it safe for your employees.
During this entire timeframe, we have been welcomed into customers' facilities to replenish bins, to replenish line stocking, to replenish vending, and we're seeing that open up more and more each and every day. Flipping to e-commerce. E-commerce daily sales rose 35% in the quarter. Our large customer-oriented EDI was up almost 38, and our web sales were up 29. With that, I'll switch it over to Holden.
Great. Thank you, Dan. Starting on slide five of the flip book. Total and daily sales were up 3.7% and 5.3% respectively in the first quarter of 2021. The severe storms that affected the U.S. in February reduced growth in the quarter by 50-100 basis points. Demand improved for our traditional manufacturing construction customers. For instance, manufacturing was up 5.6% in the first quarter, but accelerated to up 10.8% in March. Construction was down 7.5% in the first quarter, but improved to flat in March. Fasteners are a great bellwether of activity, and as Dan noted, the rate of change between January and March of 2021 well exceeded the typical pattern. We saw similar patterns in vended safety products and total and heavy manufacturing industries.
Yes, comparisons began to ease in March, but even so, it's clear that underlying demand growth is improving at an accelerating pace as well. The counterbalance to gains in our traditional business is moderating demand for COVID-related product. Daily sales of safety products were up 14.7% in the first quarter of 2021, but that slowed to up 3.2% in March. We have seen daily sales of non-vended respirators and gloves, which were heavily pandemic-oriented, ease over the past few months. Daily sales to government customers were up 37.3% in the first quarter of 2021, but that slowed to 14.5% in March. This pattern will become more pronounced in the second quarter of 2021, given the absence of surge sales that we had in the second quarter last year. Our long-term goal, however, is to retain customers that engaged with us for the first time during the pandemic.
Along those lines, 26% of the customers who bought PPE from us for the first time in the second quarter last year continued to buy from us in the first quarter, contributing more than $60 million in sales. The primary area that is still being restrained by COVID-related accommodations are growth driver signings, as Dan discussed earlier. We do not believe market receptivity to our growth drivers has changed. As access to facilities and key decision-makers continues to improve as it did in the first quarter, we believe signings activity will as well. When we look at the second quarter of 2021, we see quarterly growth that is flat to slightly down. As you know, we do not traditionally provide forward guidance.
However, given the convergence of accelerating demand in our traditional markets, share gains in safety, and the absence of $350 million-$360 million in surge sales, we just felt some perspective on an unusual comparison would be useful. Now over to slide six. Gross margin was 45.4% in the first quarter of 2021, down 120 basis points versus the first quarter of 2020. Roughly half of this decline related to the mask write-down addressed earlier. The remainder is split between customer mix and lower product margins in fasteners and safety. For fasteners, lower margin OEM is growing faster than other categories, which is likely to continue. However, pressure related to a couple of large customer implementations and some spot buys to manage the tight supply chains should ease in the second and third quarters of 2021. In safety, PPE sales to government remain meaningful and carry lower margins.
While the margin on this business may remain lower, likely improvement in the non-government mix in upcoming quarters relative to the first quarter should benefit the overall product margin. The decline in gross margin was matched by 120 basis points of SG&A leverage, producing an operating margin in the first quarter of 2021 of 19.8%, flat with the prior year. Excluding the write-down, we would have leveraged nicely in the first quarter of 2021. This leverage continues to be a function of good control of headcount, branch reductions, lower selling-related transportation expenses, and reduction of discretionary spend, such as travel and supplies. Our incremental margin was 18%, but excluding the write-down, would have been roughly 33%. The organization managed costs effectively in the first quarter of 2021, and we believe that will continue.
However, remember that in the second quarter of 2021, the comparisons will get tougher as we anniversary the first periods to have been affected by the pandemic and the related cost savings measures. At the same time, demand is improving, which will likely bring incremental investment in the business. As a result, relative to the adjusted incremental margin of 33%, we would expect incremental margins to moderate in future quarters. Putting it all together, we reported first quarter 2021 EPS of $0.37, up 3.7% from $0.35 in the first quarter of 2020. Turning to slide seven. Operating cash flow of $275 million in the first quarter of 2021 was 131% of net income. Year-over-year, accounts receivable was up 2.1%, while inventories were down 3%. Sequentially, our working capital expanded more slowly than is historically typical.
This is due in part to improving receivables quality, lower branch count, and initiatives to improve the flow of our internal logistics, reduce slow-moving product, and make local inventory more efficient. We believe these represent improvements in our working capital that will be sustained. Less welcome was tightening global supply chains, which contributed to our hubs having about $15 million less in inventory on hand than we had intended. Net capital spending in the first quarter of 2021 was $30 million, down from $47 million in the first quarter of 2020. This was largely from lower vending spend, which was a product of lower signings over the past 12 months and better device costs stemming from the Apex asset acquisition. Our 2021 net capital spending range is unchanged between $170 million-$200 million.
We returned cash to shareholders in the quarter in the form of $161 million in dividends. From a liquidity standpoint, we finished the first quarter of 2021 with net debt at 2.2% of total capital, down from 9.5% in the year ago period and 5.1% versus the fourth quarter of 2020. Essentially, all of our revolver remains available for use. Now, before moving to the Q&A, I wanted to address a couple subjects of current interest. First, we are experiencing significant material cost inflation, particularly for steel, fuel, and transportation costs. This did not have a material impact on the first quarter of 2021. Price contributed 60- 90 basis points to growth, and the impact of price cost on margin was immaterial.
However, we are instituting broad and material pricing actions in the second quarter of 2021 that will likely lift pricing contribution over the course of the year. Customers never like higher prices, of course, but they are busy and seeing increases throughout the supply chain. Further, the tools and processes we have developed, including data for our customers, has never been more effective. The environment today is receptive. Second, we are also impacted by tightening global and domestic supply chains. On the sales side, certain of our customers are not operating as fully as they could be due to shortage of components. On the cost and service side, moving product has become increasingly costly and lead times have lengthened, causing product shortages in our hubs. These shortages have been overcome with spot buys made in the field that have allowed us to sustain service, but at lower margins.
We believe this dynamic could persist through 2021, though perhaps not quite as intensely in the second half as we are experiencing currently. That is all for our formal presentation. With that, operator, we'll take questions. I'm sorry. We have one other comment. Before we switch over to Q&A, in the last several quarters, I've shared with you our employee COVID numbers, and I neglected to mention that earlier. I just wanted to run through these with you. Since the start of COVID-19, we have had 1,685 cases within the Fastenal Blue Team family. With just over 20,000 employees, that's roughly 8.5% of our employees contracted COVID. I consider that a low number when you look at the fact that unlike many organizations, our employees didn't have the luxury of being able to work out of a room in their basement or a home office.
Our employees go to work every day and work in a manufacturing facility, a distribution center, work in a branch or onsite location, or drive a truck until they're actively engaged with customers in their environment. If I look at the peak, our peak period was November 2020. We had 430 cases, or roughly 86 per week. To give you a contrast, in March 2021, we had 102 cases or 26 per week, a drop of 70%. We think that is a sign of what's happening in the underlying marketplace and makes us bullish as we look out into 2021. We'll switch over to Q&A now, please.
Thank you. Ladies and gentlemen, we will now be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad at this time. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. In the interest of time, we are asking people to please limit themselves to one question and one follow-up. Once again, that is star one to register questions. Our first question today is coming from Jake Levinson of Melius Research. Please go ahead.
Good morning, everyone.
Morning.
Morning.
I know, Holden, you touched on pricing a little bit in the quarter, but maybe you can just give us a sense of what the pricing environment looks like more broadly, and if you can put a finer point on what you're expecting for either the next couple of quarters of the year.
Yeah. I think the way we described it was simply an environment where you're seeing an increase in costs around transportation. You're seeing it in steel. You're seeing it in fuel, and that ultimately goes through plastics. I think in general, we're seeing an inflationary environment, and I suspect that that doesn't surprise anybody. It also shouldn't surprise anybody, I believe, that we're going to react to that a number of ways. A part of that is going to involve pricing behavior. In the second quarter, we're going to have to institute some price increases as a means of mitigating things. When I talk about the 60 basis points-90 basis points of impact from price in the first quarter, I do expect that to be higher as we get into the second half of this year.
Now, will it be outside of our normal sort of 0%-2% range? No, I don't think it will be. I don't think it's anything of that order of magnitude. I think that our objectives remain the same. That is to neutralize the impact on our margin, and essentially stay even within the marketplace. I think those are our goals. In order to do that, obviously, we'll have to take actions given where the market is today. I guess, the good news, maybe I'll just call it the news, is that right now our customers are really busy. Our customers are seeing these types of actions from a lot of different quarters. There's always a conversation. This is an environment where inevitably customers within these supply chains start wondering if there's other places that they could get a better piece price.
That's the kind of thing that happens in the marketplace and during periods of inflation. We're not seeing anything unusual or different in the marketplace in terms of an inflationary environment than I think we've experienced in the past. We expect to be able to manage through it.
Yeah, that's helpful, Holden. Thanks. Maybe just as a follow-up, and I know obviously there's some pretty well-publicized supply chain challenges out there, but has it changed how you guys are thinking about working capital? Are you carrying extra buffer inventory or anything like that to kind of manage through the speed bumps, if you will?
Here's what I'd say about that. We were probably $15 million, maybe a little bit more light in the hubs versus what we would've expected to be going into the quarter. The reason for that is because we simply couldn't move product from where it was into our hubs as quickly as demand began to accelerate. To the question of are we carrying a bunch of buffer inventory? No, I wouldn't say that we are carrying a bunch of buffer inventory. I'm not sure there's a lot of buffer inventory in the channel.
What I think is impressive about what our field does is culturally, we have always empowered individuals in our business units to make very independent decisions. This is not the first time that they have been called upon to go out and source product where we haven't been able to provide it out of the hub in certain cases. When I send out the survey to the RVPs, one of the comments that came through loud and clear is, whatever supply chain disruptions are happening at the customer level, it's not because we aren't getting them product. We are managing to source product locally in the field, and we're continuing to keep up with things, but it does involve a lot more effort and time sourcing that product. I think that's one of the strengths of the organization.
Supply chain is not unique to Fastenal in terms of the tightness that's out there, but I think we're uniquely structured to manage it and navigate it. I think we saw that in Q1, and I think that's good in terms of market share gains over time. It does have a little bit of a margin impact, right? Sourcing outside our supply chain isn't quite as profitable as sourcing within it. You saw some of that in the fastener line. As we normalize the supply chain as we go through the year to the extent we can, I think you'll see that effect moderate.
I'll just add a comment, and that is, when I think of environments like this historically, as many of you know, I have a financial background, so being at an organization that has months of inventory on hand because of our network and how we operate, while it's an expensive way to operate, it's also an incredibly resilient way to operate. I think that shined through in 2020. I think that has shined through in the years past when there's a little bit of chaos going on in the supply chain. It allows us to be a little bit more agile because we do have some inventory on the shelf.
What we're really seeing in changes is, and I mentioned it to our own employees on an internal video, historically, our supply chain team might be pinging branches with reorder points that are 90 days out, 100 days out, 110 days out. What our supply chain teams are doing, we're going out even further. We're going out into August and September, and we're pinging folks and saying, "Hey, we might want to order this now. We might want to do some things now, get it in motion now, because there are some disruptions. We want to be in queue for product." One thing that has historically helped us for being in queue for product, we're an organization that is known in the industry for being incredibly responsive to paying its bills. We have a strong cash position.
We can move faster than anybody else as a result. That positions us well. History has told me in environments like this, I believe it tips the scale towards Fastenal a bit on its ability to take market share because we will have inventory, we will have opportunities and abilities to move in the marketplace that some of our competitors won't. I'm primarily talking about a lot of the more local competitors as opposed to some of the national players.
That's helpful. Thank you, guys. I'll pass it on.
Thank you.
Thank you. Our next question is coming from Chris Snyder of UBS. Please go ahead.
Thank you. I guess starting with the $8 million PPE inventory write-down, does this clear the decks, so to speak, or is there a risk of additional write-downs in Q2? Could you maybe just help frame how you think about the gross margin trajectory as we move past that?
No, it doesn't clear the decks. The fact is, it's still good product and it's still moving. The only difference in the market is that the value of it relative to when we purchased it is lower today than it was, and that's just about market dynamics. A full write-off of that wouldn't have been appropriate or frankly, necessary. That's probably how I'd characterize that.
Only nugget I would add is, the three-ply mask was a unique item for us. There aren't other products that are like that, and where we went out and bought that kind of supply. From that standpoint, we've priced this now where it can more easily sell in the marketplace. Our local teams are motivated to grow their business and grow it profitably. If we have expensive inventory on the shelf, they're not going to spend a lot of time trying to sell it. We want that inventory to turn.
I think your question was in part, is there a risk of another write-down? The product that's on the shelf is good product for the next 15 months, and the expectation is that we'll be able to sell what's remaining on our shelves over the course of that 15-month period.
Appreciate that. I guess following up on the comment on supply chain disruption. If you look back to the Q2 2020 supply chain disruption, Fastenal seemingly took pretty material share with customers leaning on the biggest suppliers. Are you seeing a similar dynamic in the current market with the port delays and whatnot?
Well, we think that that potential is there. I would say that supply chain issues, pricing issues, those are more sort of run-of-the-mill issues within distribution historically, whereas what occurred last year was genuinely unique and intense, right? On an order of magnitude, do I think that you're going to see $350 million- $360 million of sales that you wouldn't have otherwise in this current environment? No, nothing of that sort. Going back to what Dan and I talked about a moment ago, the ability of our people in the field to be able to go out and find product independently to fill in gaps that we may have as our traditional supply chain is perhaps a little tight. I think that that is an advantage to our business. It was an advantage last year, as Dan talked about.
A lot of the customers that we source and things like that, there was a local element to that. I think it'll be an advantage this year just because right now, what our customers are concerned about as demand goes up is having product available. The flexibility in our business and in our model, I think that's going to provide us an advantage when making sure that service levels remain high and availability remains high, that I think it's going to get us market share. I wouldn't expect anything so intense as what you saw last year at this time.
Appreciate that.
Thank you.
Thank you. Our next question is coming from David Manthey of Robert W. Baird. Please go ahead.
Hi. Good morning, guys.
Hey, Dave.
Morning. First off, pre-pandemic in, say, 2019, I believe safety was running about 17%-18% of your mix. I'm just wondering how you're thinking about where that mix percentage bottoms out. Would it be reasonable to expect 18%-19% in the second half and then resuming the secular incremental uptick from there? Or does the glide path from pandemic products and the cyclical recovery and the sort of shop floor personal protection stuff cause the safety mix to bottom closer to 20% or so?
Yeah. This is a guess, Dave. I would be surprised to see it drop below 20. Because there's a group of customers that are now safety customers. There's a group of customers that are expanded safety customers. I have to believe, even in the balance of 2021, I think there's going to be a lot of things, a lot of habits that formed, that will continue as we go through the year. I'll speak to firsthand knowledge of some things we're doing. Roughly 93%- 94% of our employees can't work remotely. I mentioned that earlier. Around 6% of our employees can work remotely because they're in supporting roles. We did strongly ask a lot of those folks to go home a year ago because we wanted to create a safer environment for everybody else, the people that had to be here.
We have folks that are coming back, and we are doing a lot of things as far as putting up partitions and different things that we didn't do over the last 12 months because it wasn't necessary because the rooms were empty. We're putting up plexiglass barriers, and we're putting in a lot of sanitizing stuff because people are returning to work. That's going to create a core demand, but I'd be surprised to see it drop below 20. If it does, it's because everything else grew faster than I'm expecting.
Yeah.
Maybe to put some numbers to that for you as well, Dave. In the first quarter, we generated a little over $60 million in revenues from customers that had not purchased PPE from us prior to the second quarter of last year. That amounts to a little over 1% of our sales, and I think that amounts to market share gains. When you think about where we were before and you think about those types of customers now being a part of our mix and contributing more than 1% to share, I think that Dan's right. We've always sort of thought 20, 21, 22% is probably where this settles out, and I think that that's still right.
Okay. Thank you for that. Second, could you discuss the general economics of bin stock compared to vending on-site in terms of gross and operating margins, return on capital?
Well, the cost of the device is much different. I'll talk to the RFID because that's the biggest piece of it, at least it is currently. We'll see if the IR beams within MRO bins, how big that becomes relative to it. What it really is think of a kanban system. In that kanban system, right now what you have is somebody has to physically go out and observe empty bins or gather the empty bins. What really changes in an RFID environment is when that bin is empty, think of it as a set of shelves and up above there's this open box. You put the bin up there, and there's an RFID tag that reads it and it tells our branch, it actually tells our supply chain team we need to replenish this bin.
The biggest thing is the labor efficiency, but it also allows us to illuminate much more of the supply chain for the customer so they can really see it and can operate a little bit leaner, and we can reduce inventory. I believe the inventory lean up for our customer will fund the capital it takes for the actual devices. The only thing that's really changing is the technology enablement. The bins are the bins. They were there before. You have an RFID tag on them, the capital piece is relatively modest, except for the actual communication talking. The economics are better than vending. The real reason is it becomes much more labor efficient to serve that business in the marketplace.
Perfect. Thank you.
Thanks.
Thank you. Our next question is coming from Ryan Merkel of William Blair. Please go ahead.
Hey, thanks. Good morning, everyone.
I guess first question for Holden. Can you just update us on how to think about gross margins this year, just given the new headwinds on fasteners that you discussed? I think prior, Holden, you thought gross margins could be up slightly year-over-year in 2021. Is that still the case, or do we need to rethink that?
No, I don't think there's any need to rethink it. We're taking actions to try to mitigate some of the pressures that we're seeing. I think the guidance that guidance is probably a strong word, but I think the suggestion that I made coming out of the last quarterly discussion was that, yeah, I expect gross margin to be up a little bit this quarter or this year. We're probably talking about 50 basis points or less. The flip side of that is SG&A leverage will come up against the difficult comps of last year, and I would expect there to be marginal leverage on SG&A when you think about the comps and things of that nature. Ultimately, what that translates into is an incremental margin for the year that's kind of in the 20%-25% range.
I think that was kind of what we discussed last quarter's call, and honestly, I don't think anything about that has changed.
Okay. That's helpful. It sounds like the increased headwinds on margins that you talked about because of the fill-in and the spot buy, that doesn't sound like that's meaningful.
Well, I mean, fill-in buys No, it's not meaning. We're not talking about tens and tens of basis points here. It's relatively small at this point. Again, we do believe that over the course of the year, we'll smooth out the supply chain a bit, and of course, we'll be taking pricing actions to mitigate some of those pressures as well, right? No, I don't think that those are major matters.
Okay. Very helpful.
Again, this assumes we execute the strategies well, right?
Right. Okay, that's helpful. I'll pass it on. Thanks.
Thanks.
Thanks, Ryan.
Thank you. Our next question is coming from Adam Uhlman of Cleveland Research. Please go ahead.
Hi, guys. Good morning.
Yeah.
I was wondering if we could go back to the discussion about the on-site signings. Could you maybe expand on what you're seeing in the negotiations that led you to reduce the full year signings outlook? I guess I wouldn't have thought that the first half would have had big expectations for signings, maybe more of a second half recovery. February was probably impacted by weather. I'm just wondering what exactly you're hearing from your field guys there.
Sure. If you recall, last quarter, what we said is we talked about a 375- 400 because we wanted to convey to people that we believe that's what the market can support, and we continue to believe that's what the market can support. We also said at the time that business conditions would have to meaningfully improve in order for us to achieve that. Whereas I do believe that business conditions have improved, they haven't normalized to where they were pre-pandemic at this point. The fact is, in Q1, we landed 68. To be on the type of pace that we would have to do to do closer to 400, given that we've booked 68 in quarter one, it just seems like a stretch when the conditions haven't fully normalized from where we were before, right?
That's the one area that I believe is still being affected by COVID-19-related accommodations. Given that, I think that it was worth I think I gave indication that this seemed like a high potential scenario when we talked last quarter, and it just seemed like a prudent thing to do. Now, note, we've kind of said the same thing about FMI this quarter, right? We believe that the market can support 23,000- 25,000 weighted FMI devices. We're going to need to see the activity levels continue to improve even from where it was Q1 to get there. Right now, we're probably pacing a little bit low. I think the important thing to just reiterate is, I don't think this has anything to do with the receptivity of the tools that we're providing in the marketplace.
I don't believe that there's any belief on the part of our organization that we can't achieve those levels. The environment is still normalizing. It's not there yet. As a result, we may come in a little bit shorter, but the trend line is up.
I'm going to comment.
Okay
Holden's going to be mad at me for this, Adam. When I was reading through Holden's flip book, I saw that he had put in that sentence about the 300-350 range. There are certain times I go into Holden and I tell him I disagree with him, and certain times I tell him I agree with him. This is one where I don't know that I agree with him. He's probably right, I don't know if I agree with him. That is, I think if you look at first quarter, I believe 29 of our 68 signings were in the month of March. It did tick up as we went through the quarter. Now, that's not an unusual pattern because January, it's usually tentative, and February was weaker because of the storm, as you mentioned.
I think the risk to signings this year is more about customers really being busy, and they just can't think about it right now. They just can't do it right now. I think that's the risk of it not getting to that 100 per quarter pace. That's the only reason I didn't ask Holden to remove that sentence from both the earnings release and the flip book. Otherwise, I'd ask them to remove it because I think the model is great. I think the market is receptive to it. I think we could ramp up faster, but there is that one risk that people are too busy to let it happen because change always takes energy. Where do you want to prioritize your energy? I'm not completely in agreement with Holden on this one, but if I were a betting person, he's probably more right.
But
My message to our team internally is there's no reason why in the second half of the year we shouldn't be at 100 a quarter. The question is, can we get there in the second quarter? I'll happily be wrong.
Okay. Got you. Thanks. That's very helpful. Secondly, back to the inventory discussion. I understand it's been difficult to get inventories into the DCs. I guess, how much do you think inventories need to increase this year to support the growth that you expect, realizing that you have some other internal initiatives going on?
Well, I know in Q1, obviously, we talked about the hubs being down $15 million plus versus what we would've expected. We need more product to make its way across. As it does, I would expect the hub inventories to rise. I'm not sure that we've necessarily put a number to that, and I think a lot of it's going to depend on the degree to which demand continues to run the way that it is. I do believe that we're light on inventory in the hubs. As inflation continues to run through, I think that'll put some upward pressure on values of inventory as well. I'm not sure I have a good answer for you in terms of what the ultimate number is. That's part of the answer to addressing what we're seeing in the supply chain and improving our service levels.
Right now, we're a little bit low on inventory. We're a little bit low on fulfillment levels, and we need to correct that. In Q1, it would've required $15 million more, and I think that builds a little bit as you get into Q2, and the supply chain pressures build. Now, that will be offset to some degree with the work that we're doing internally to take out slow and no-moving inventory. In terms of reducing the branch count, which the field continues to take some of the branches out that makes sense to them. I think when we talk a little bit about the customer fulfillment center, which is a form of branch which has much more customized and tailored inventory. Those are all initiatives that I think are very sustainable and continue to mitigate the effects of supply chain over the course of the year.
Right now, our inventory would be better off with having a little bit more in it than it does, and that's going to motivate our work on improving the supply chain.
Just the one piece I'd add is just keep things in context. The $15 million hold in sites, that's about a day's worth of inventory. It's a number. We felt disclosing it was helpful. In the context of things, we're blessed with an incredible supply chain and incredible resiliency as far as where the intake point is for inventory. The question is always the price point. It's a day's worth of inventory.
Thank you. Our next question is coming from Josh Pokrzywinski of Morgan Stanley. Please go ahead.
Hey, good morning, guys.
Josh, good morning.
Good morning. Just back to, I think, Ryan's earlier question, just to level set us on some of those gross margin considerations that you laid out last quarter. Holden, just with some of the dynamics that you talked about, which seem more acute in 2Q, particularly on mix, price cost, maybe some of those fill-in buys still having to persist for a while. Should we think of that as maybe fair for the year, but a bit more of a second half dynamic than what you were considering before? I know that's putting a pretty fine point on it, but just trying to sense if there was some shift in the timing underneath that expectation, if not the total year number.
No, I don't think so. I'm still starting to think through the question a little bit. We all know that we have a relatively easy comp on gross margin in 2Q, and so I haven't really tried to think about it in terms of year-over-year rate of change. I think if you take the first quarter gross margin, you adjust for the write-down, which is our intention is that that will be focused on Q1 2021 and be done. Adjust for that, you're looking at a first quarter margin about 45.9%. If I move over to 2Q, normally second quarter would see a little bit of a decline sequentially from Q1. I think that that could come in somewhere around flattish. Part of the reason is the mix that you're talking about. Interestingly enough, right now, the fastener/non-fastener mix is normalizing faster than the on-site/non-on-site mix is.
That actually moderated the impact of mix in Q1, and we'll see how that plays out in Q2, but it's possible that could be a little bit moderate as well, and I think that contributes to that. Of course, assuming we're effective on pricing, that can contribute as well. When I think about the second quarter gross margins, I think it gets really messy to think about it year-over-year when we can kind of think about sequential patterns and try to run off of that. Like I said, I think when I think about Q2, instead of thinking about it in terms of the normal 20 basis point decline, I think that that could actually run a little bit more flattish, and that would obviously be a meaningful increase year-over-year, but that's just a comp issue. That help?
Got it. That's helpful perspective. Yes, that helps a lot. I guess, sort of related to the supply chain tightness that both you and Dan have talked about. Understanding there was a pretty big step-up in activity sequentially into March, presumably that continues just as things reopen on the fastener side. I know growth isn't really homogenous. It can come anywhere. Are there limits to being able to grow here in the short term? You talked about kind of flattish to maybe down a little bit in 2Q, but if everything went your way, is there really capacity to grow a lot faster? I guess I'm thinking back to some of the weather interruptions in 2Q and those customers not being able to make up days immediately.
Is that something that's sort of governed on the upside here, at least in the short term, until some of the supply chain stuff works out?
When I think of limit to growth, I think of demand. I do not think of supply. When you talk about in February, there was a number of things that caused problems. One was you had plants down there with no power. Our distribution center in Dallas was shut down for five days because we didn't have electricity. You had a lot of examples. I grew up in the north. I grew up in Wisconsin, so I realize that when temperatures get into the single digits, things freeze. You saw a lot of that. You had plants where there was no electricity, and they weren't operating, and you had pipes freezing. You had hundreds and thousands of feet of pipes being replaced in a lot of facilities because they froze and they broke.
The issue was one of the no power and then damage from the environment, or no natural gas, and essentially no energy to operate. That's a different scenario than what we're describing here. Our limiting factor is demand and our ability to find more customers every day that want to use us as their supply chain partner.
Yeah.
On some level as well. Yeah. On some level as well, there are industries out there, I think the RVPs that are affected by auto talk about some lines shutting down because of availability of chips and things like that. You might be referring to that as well. You would know as well as we do what industries are having issues because of products that aren't related to our products. Our objective is to make sure that when a customer needs something that we can supply, that we can get that. We've been effective doing that. We can't control the chip supply chain or how that might flow through.
Got it. Appreciate it. Thanks, guys.
Sure.
Thank you. Our next question is coming from Kevin Marek of Deutsche Bank. Please go ahead.
Hi. Good morning.
Morning.
I think a lot's been said already, but just going back to the point made about market share gains. I know you called out, I think it was like 26% of accounts that were first time PPE buyers have reordered at this point. Is there anything you would add about gains made outside of PPE and maybe how share gain in core areas has shaped up over this pandemic period?
Yeah. Unfortunately, there's no industry resource that tallies up how all the distributors do and gives anything definitive on that. I think that we had an interesting picture provided to us around safety and the pandemic and new customers and things like that. New customer acquisition is not usually so dramatic as what you saw during that period of time. I think it's really difficult to say. What I would say is, we continue to grow as a business, and I think if you look at industrial production and things of that nature, I don't think that you're seeing that grow. There's some surveys that are done out there, and certainly through February, those surveys were still pointing to distribution being negative. Industrial production was still slightly negative. We were growing.
I think those are the ways that I usually look at it to judge or understand the degree to which we are gaining market share. Historically, we've outgrown our industry. Historically, we've outgrown industrial production. I think that continued through Q1. I think the numbers are out there for you to evaluate, and I think we'll continue to do that.
Got it. No, that makes sense. Maybe just as a quick follow-up, kind of following up on a prior question. I'm wondering if you could talk about the trends through the quarter, maybe by market, just thinking about manufacturing versus construction within March. It looks like results maybe manufacturing seems to be seeing more acceleration versus construction or improvement, maybe just directly kind of comp related. Is there any color you can provide to delineate trends between the two?
I don't know. If you look at the construction business, interestingly, this has been one that in recent months, the RVPs have been talking about it getting better and better, and the numbers really didn't move. It's nice to see them begin to move. If you look at construction, in January, construction was down 9%. In February, it was down 14.5%, and in March it was flat. That marks fairly significant improvement. Now, you're right, the comps got easier. That's true within manufacturing, which caused it to go from up five to up one to up 11, right?
The comps are going to play a role, but the RVPs have been reporting for the last several months that the tone of the construction market was getting better, and there's been a bit of a lag to that, but it feels to me like both of those end markets are improving versus where they have been.
Got it. Thanks very much.
Sure. It is five minutes to the hour, I guess we'll wrap up the Q&A, I just want to thank everybody for listening in today, thanks for your support of the Fastenal Blue Team. Take care now.
Thank you.
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