Good morning, everybody. My name is Willard D. Oberton. I'd like to welcome you to the 2021 annual meeting of the Fastenal Company. Our first order of business is an invocation, and for that, we have Pastor Mark Dumke, retired pastor of Faith Lutheran Church here in Winona. Mr. Dumke?
Good morning, friends. It's good to be with you again. Like you, I am mindful of how the whole world has been visited with difficulty and uncertainty, upending the lives of people, communities, and corporations around the globe. Some have adapted, some are just holding their own, and some, like Fastenal, are thriving. Like you, I am grateful for the hopeful, determined manner that drove the entire Blue Team to seek opportunities to flourish in such a challenging time. May we also be grateful for people throughout the world who continue to rise up to meet these unprecedented challenges. Mindful of the work before us today, I invite you to unite in a prayer of gratitude for opportunity, for hope and restoration. Creator God, sustain us with your hope and continue to open the doors of opportunity for this corporation and for every person within it.
As we gather to review our accomplishments, challenges, and the plans for the future, bless the work of our assembly and this corporation. May our common purpose bring benefits to our customers, blessings to employees, leaders, shareholders, and the communities in which we live and serve. Amen.
This annual meeting of shareholders of the Fastenal Company is now convened. I am Willard D. Oberton, chair of the board of the company, and I will act as chair of this meeting. Mr. John Milek, who is vice president and general counsel for the company, will act as secretary of this meeting. Before we get started with that, I'd like to introduce some very important people, the founders of our company, Robert A. Kierlin, Henry K. McConnon, John D. Remick, Stephen M. Slaggie, and Michael M. Gostomski. Five tremendous people. They have done so much for our community and for so many other people. I really appreciate everything they've done. I also would like to introduce our board of directors. This group of people, very talented people, has done a tremendous job of leading our company through a very difficult year with everything that's gone on in 2020.
I'd like to start out with Michael J. Ancius, Michael J. Dolan, Stephen L. Eastman, Daniel L. Florness, Rita J. Heise, Hsenghung Sam Hsu, Daniel L. Johnson, Nicholas J. Lundquist, Scott A. Satterlee, and Reyne K. Wisecup. I will now ask Mr. Milek to report on the number of shares represented at this meeting and to conduct the voting on the proposals to be considered at this meeting. Following the vote, our Chief Executive Officer and President, Daniel L. Florness, will report to you on the company.
Thank you, Mr. Oberton. Before starting, as we publicly disclosed on February 26, 2021, due to the public health impact of the coronavirus outbreak, this meeting is being held in a virtual format. In this virtual format, you are participating in this meeting virtually, and the rules of the annual meeting are available on the meeting website. If you wish to participate, please submit your questions in the manner set forth in the website in the space provided on the virtual meeting screen. There are three management proposals to be voted on. The record date for the determination of the holders of the company's common stock entitled to receive notice of and vote at this meeting was fixed by our board of directors as February 24th, 2021.
I also present to the meeting an affidavit of manager of Broadridge Financial Solutions, Inc., attesting that the notice of the meeting, together with a proxy statement, a proxy card, and certain other documents, were mailed on or about March 15th, 2021, to each holder of record of the company's common stock as of the close of business on the record date. The affidavit of mailing of the notice of this meeting will be attached to the minutes of this meeting as Exhibit A. A certified list of holders of the company's common stock will be filed with the books and records of the company. As of the close of business on the record date, there were outstanding, entitled to vote at this meeting, 574,341,239 shares of common stock.
Each share of common stock is entitled to one vote. For a quorum to be present, a majority of the 574,341,239 votes entitled to be cast must be present in person at the virtual meeting or by proxy at this meeting. On a preliminary count, they were represented at the meeting, either by attending the virtual meeting or by proxy, a majority of the votes entitled to be cast at the meeting. Therefore, a quorum is present for the transaction of business. A record of the proxies submitted to the meeting and the ballots of the individuals appointed as proxies and of the shareholders voting via the meeting website will be filed with the books and records of the company.
Ellen Stolts has been appointed to act as the Inspector of Election with respect to all matters to be voted upon at the meeting or any adjournment thereof. The oath of the Inspector of Election has been administered and will be attached to the minutes of this meeting as Exhibit B. Copies of the minutes of the last annual meeting of the company, held on April 25th, 2020, are available on the meeting website. All shareholders of record as of the close of business on February 24th, 2021, may vote on the matters to be considered today. If you wish to vote at the virtual meeting, please follow the directions available on the meeting website. We will now take up the business of the meeting. We have three matters to be considered by our shareholders today. The first is the election of directors for the coming year.
The board of directors of the company has nominated the following nine persons for election to the board to serve until the next regular meeting of shareholders, or until their successors are elected and qualified. Scott A. Satterlee, Michael J. Ancius, Stephen L. Eastman, Daniel L. Florness, Rita J. Heise, Hsenghung Sam Hsu, Daniel L. Johnson, Nicholas J. Lundquist, and Reyne K. Wisecup. I will now open the floor to a motion to formally place before this meeting the nomination of these individuals. I recognize Ms. Shannon Ely.
My name is Shannon Ely, and I am a shareholder of the company. I move to formally place before this meeting the nomination of the nine individuals identified for election to the board of directors to serve until the next regular meeting of shareholders, or until their successors are elected and qualified.
As no other nominations have been made in accordance with the procedures established in the company's bylaws, I declare the nominations to be closed. The next matter for consideration today is the ratification of the appointment of KPMG LLP as our independent registered public accounting firm for fiscal year 2021. Ms. Kari Person, a partner of that firm, is participating remotely and can answer any questions that you may have during the Q&A portion of this meeting. I will now open the floor to a motion to formally place before this meeting a resolution concerning the ratification of the appointment of KPMG LLP as our independent registered public accounting firm for fiscal year 2021. I recognize Mr. Nate Hansen.
My name is Nate Hansen, and I am a shareholder of the company. I move that the following resolution be adopted. Resolved, that the appointment of KPMG LLP as independent registered public accounting firm for the company for the fiscal year ending December 31st, 2021 be and hereby is ratified.
It has been moved that the appointment of KPMG LLP as independent registered public accounting firm for the company for the fiscal year ending December 31st, 2021 be ratified. I will now open the floor to a motion to formally place before this meeting a resolution concerning the approval of executive compensation. I recognize Mr. Kevin Larson.
My name is Kevin Larson, I am a shareholder of the company. I move that the following resolution be adopted. Resolved, that the shareholders of the company approve, on an advisory basis, the compensation of the company's named executive officers as disclosed in the compensation discussion and analysis, compensation tables, and related disclosures contained in the section of the proxy statement for the 2021 annual meeting of shareholders captioned "Executive Compensation.
It has been moved that the compensation of certain of our executive officers be approved. If you wish to vote on these motions, please vote in the manner described on the meeting website. If you have appointed another person as proxy to vote your shares and have not terminated that proxy, you should not vote on the meeting website. The polls are now closed. The votes will be counted. While the votes are being counted, Mr. Daniel L. Florness, our President and Chief Executive Officer, will report to you on the company. After the conclusion of this report, we will answer any questions that you may have related to the company and its activities. Thank you.
Good day, everybody, thanks for joining us for today's annual meeting. Will and John, thanks for getting things started. Pastor Mark, it is a pleasure to hear your voice once again. Pastor Mark retired from our church several years ago, so I don't have the opportunity to see and hear Pastor Mark as in years past. When I think of 2020, I think of a very chaotic year for all of society, regardless where you hail from. When I think of it specifically to the Fastenal organization, my biggest thought to the shareholders of Fastenal, I think you should be really proud of what the Blue Team did in 2020 and continues to do in 2021. That was stepping forward and identifying suppliers, partners to serve the needs of our customers, both existing and new.
As you'll see as I go through this slide deck, we have some new customers this year. I think we did a good job of prioritizing how we could help society look out for each other and get through this in one piece. Let's first take a look at the numbers. Look at the year. We grew about 6%. Our operating earnings and our income net earnings grew faster than that, and our diluted EPS grew about the same, 8.5%. It's when you get to the middle of the chart that things start to really look weird. That is, we started off the year, end of 2019 was a weakening environment. When we got into 2020, fastener growth was sluggish. In fact, we were slightly negative. When we got into the second quarter, it got really weird. For 2020, fasteners went negative about 7%.
Many of you know fastener product line, hence our name, is our largest product line, and it's our original product line, so it's a very mature product line. Fasteners really tell you what's going on in the underlying economy. It's when you look at safety supplies, you see an explosion of need, and I'm pleased to say that we were able to step in and serve much of that need. We tried to give you a comparison by if we pull out things like disposable respirators, think N95 masks, KN95 masks, the 3-Ply masks that have become a norm in society. You take out gloves, and we removed all gloves because there's such a range of needs.
You can see our growth there was still quite strong in that organizations and people in general operated in a more safe fashion in 2020. You see it show up in our numbers. That residual piece of the safety supplies is growing around 35%. Finally, if you look at all the other product lines combined, it's about half our business historically. That was slightly negative. What really the story is there, it probably would've been deeper negative, but there's some products that are in there in our janitorial supplies. Think of sanitizing products, hand sanitizers, et cetera. That's what kept that from being more negative than it was. Finally, cash. Cash is an important ingredient in any organization, especially a distribution organization. Our number one use of cash in most years is funding things like working capital, accounts receivable as we grow, inventory to serve that need.
What you see is our inventory actually contracted slightly in 2020. That's not atypical in a slower economic period because you're not growing your inventories. 2020 wasn't typical. In 2020, we added more safety stock. When I talk about safety stock, I'm not talking safety products, I'm talking depth of product into our system to make it more resilient. We also added a lot of safety products, particularly things like masks. Despite all that, our team did a wonderful job managing working capital, and it showed through in our cash flow statement. Secondly, the previous 10 years, we've made very sizable investments in things like vending, in things like automating our warehouses. A bit of that is behind us from the standpoint of the massive increase, so you actually saw a lower year for capital expenditures.
We did buy back some stock in the early part of the year, which put us in a position to not only pay out our regular four dividends that we've been doing for many years, we paid out a supplemental dividend late in the year and ended up paying out a little bit more than $800 million in 2020. When I think of the key ingredients to supporting success in 2020, three things come to mind. Strong cash flow, which I just touched on, sourcing agility, and decentralized decisions, a hallmark of the Fastenal organization. When I think of the strong cash flow, that's despite the fact, as I just said, we made sizable investments in inventory. We also deployed handheld technology throughout our network. We deployed just over 8,000 devices.
Mobility, think of an Android device or an iPad, devices like that, for our branch and on-site personnel to use. We had planned on the rollout to be very slow. It's a massive change to any organization. Because of COVID, we compressed into about six months, from January to June of 2020, what would've been probably a 12 - 18 month rollout of handheld devices because they also created a means for us to have social distance in our work and it created a safer environment for our employees. Finally, we had the opportunity early in the year to acquire the underlying technology that is our vending platform, that operates our vending platform. The owner of the business, approaching 70, wanted to do some changes in his business, and he approached us about acquiring the technology.
We jumped at the opportunity. We believe that positions us well going forward. It was still a very sizable outlay of cash in 2020. Sourcing agility. An agile organization has speed. We have a wide-ranging supplier network, we have global sourcing capabilities. We have the ability to commit financial and organizational resources. It put us in a position to move faster than anybody else. It shines through in that safety chart you saw a second ago in our ability to serve the market. Finally, decentralized decisions. Bob Kierlin, many years ago, saw the wisdom in challenging and empowering everybody in the organization to make decisions. That type of organization shines through in a year like 2020 because you aren't looking at others to make decisions for you. You're making decisions on your own because you've been doing that for years. You're quite skilled at it.
It means we move faster, our customer response is faster. We can utilize the resources of the organization and our supplier network better, and we adapt. We adapt to the environment. Getting back to a little bit of the thought that we saw a few minutes ago on the product lines, I thought this would be also a helpful way to display. It is the last five quarters. The four quarters of 2020, the first quarter of 2021 that we just reported a week and a half ago. You can see fasteners went negative, very seriously negative there in the second quarter, and reemerged with growth in the first quarter of 2021, a sign that there's some healing going on in the underlying economy because our fastener product is very cyclical.
Secondly is looking at our safety products, and you see that surge in the second quarter, which continued in the third and fourth but to a much lesser degree. A first happened for Fastenal in that second quarter of 2020. For the first time ever, the fastener product line was not our largest product line that quarter. We did more in safety products than we did in fasteners. For a three-month period, fasteners were displaced. As we move further away, and again, the second view looks at it without the disposable respirators, the face masks, the gloves, just to give you a comparison. Very strong surge there as well. Then you see the other product lines.
Directionally, they look a lot like fasteners, just not as extreme. This is not looking at what we sell, but it's looking at who we sell to, and the layout is a little different. The first two bars are calendar 2019 and 2020. The third and fourth bar is the second quarter of 2019 and second quarter of 2020. You can see how fasteners as a percentage of our business dropped off meaningfully in the year, very meaningfully in the second quarter. You can see how non-res construction dropped off, but not quite so pronounced. The next two should really stand out for you. Warehousing. What is a warehousing customer? It's a customer with warehouse operations. Typically, it's a vending customer, and we're in there supporting the needs of their employees.
A lot of those warehouses support the retailers that you know and use every day, maybe the e-commerce partner that you use every day. You can see how that business exploded. It's a relatively small piece of our business, but it exploded both in the second quarter and for the year. You also see it in the government sector. Government is historically about 4% of our revenue. In the second quarter of last year, it exceeded 10% of our revenue. Again, I'm pleased as not only the president and CEO, but as a shareholder of Fastenal, to know that there were circumstances where we provided a unique help to society to get through this COVID period. Finally, you see all the remaining, and it starts to kind of look like the non-res construction. It fell off a little bit.
When I think of, and I highlighted these points in the president's letter this year, five things stand out to me for 2020. One, we run and learn faster than anyone else. We've had our own captive training program, our own Fastenal School of Business, for a little over 20 years. In 2020, we did more training than we did in 2019. In 2019, we did more training than 2018. In fact, in 2020, we did about 11% more training, and that's without any instructor-led training face-to-face. Our online accelerated, our virtual instructor-led accelerated, and folks still needed and wanted to learn in a period like 2020. We rallied to support each other. We had a customer that was coming back to work last summer.
We rallied 150 people in the state of Indiana to step up and support return-to-work kits and produce them ahead of schedule for that customer. We have the skill set to help each other and to help others. I think that's true of any organization where you have a lot of people capable of making decisions and moving quickly. When we point a finger, we typically point it at ourselves, saying to our partners, saying to our customers, saying to our suppliers, saying to each other, "We've got you covered here. We'll have the product for you." Finally, we always build for the future. I think the deployment of 8,000 mobility devices is a perfect example of that. We didn't pull into a cocoon in 2020. We kept making, in some cases, accelerating the things we do to build into the future.
Let's talk a little bit about the evolution of Fastenal. I've shared this with you in the past, but I think it's good for us to revisit, because knowing where you come from helps you understand where you're going and how you get there. When I think of the organization I joined back in the mid-1990s, primarily fasteners, we were branch-based. We had started in Winona, Minnesota, a town of about 25,000, 30,000 people. We had expanded through the Midwest. By the mid-1990s, we were in the lower 48 states of the U.S. We were in a handful of provinces of Canada. Our footprint was a bit more rural because that's where we had opened and spread across.
A lot of the major metros we went into, we thought of them as a city, and we'd open a branch or two, but didn't really go after the potential of that market until some years later. Where are we today? We still sell fasteners, but we sell a lot more. We are still branch-based largely, but we're a supply chain partner to our customers. Branch is our mode if it's a smaller customer or a smaller location. If the economics justify it, we'll move on-site and set up shop inside the four walls of the customer's facility. We're in 25 countries. We're in North America, South America, Europe, and Asia, and we continue to expand in each of those continents. Our footprint has changed a bit. Just over 50% of our revenue today is in larger metropolitan areas. Think communities over 500,000. That's over half our revenue.
In the ultimately future, I think that area has 70% of our revenue. As we migrate from rural areas to urban areas, as we morph to more of a supply chain organization, our demographics are changing, too. This slide, the top 2/3, was shared with our employees back in 2020 at our annual employee expo. You see three discrete periods of time, 2005 - 2009, 18% of our hiring was female, and the italicized on the far right, 10% was minority. In that second five-year period, 28% of our hiring was female and 13% is minority. In the final five-year period, that 28 has grown to 34 and the 13 has grown to 19. I'm pleased when I look at these trends because it demonstrates an expansion of the talent pool from which we draw.
In each of the five-year periods, the percentage of females interested in joining our organization is increasing, and that's a win for everyone. The italicized figures on the far right, as I mentioned earlier, measure minority hiring, and it tells a similar story. I suspect the improvement involves the growing presence of organizations in urban as well as rural areas, and the growth of our business in all 50 states. Bottom line, we're expanding the pool from which we draw. There are only two negatives in these trends. The first isn't readily evident. In both 2018 and 2019, our female full-time hiring at the branch and onsite dipped below 30%, and we don't completely understand why. One year had a very strong economy, the second, a much weaker environment. The second negative, I'm very disappointed when I look at 2020 full-time female hiring. We dipped to 25%.
We haven't seen a percentage that low since 2012. 2020 has had a lot of impact on a lot of people. Parents out there know what impact it's had on our kids and society with schools being closed. In many cases, what we see is changes in our hiring because of changes in application patterns. Fewer females are applying today. More are choosing to stay home with their kids. I welcome the day where those numbers reverse themselves, and we see 30%, 40+% of our hiring being female based. We continued, I'm pleased to say, to see progress in our hiring of minorities, about 21% of our hiring this year. This is full-time hiring in our branch and onsite network.
The reason I separate that out from everything else, this is the piece I personally look at because our distribution centers are drawing from a local population, and they look like that local population, whether it be a Winona distribution center or a Dallas distribution center in Atlanta or a Modesto, California. Branches are different in that we're recruiting typically from two year and four year colleges in the marketplace to bring people in, work for us part-time, and then join us long-term as a full-time hire. This is a busy slide, and you've seen it before. Again, I think it's useful to understand what the business looks like and where we've come from. When we were that $2 billion organization back in 2007, we were largely a U.S. and Canadian distributor. We did about $30 million in that all else category that shows up as 0.0.
National accounts was about 30% of our business. fasteners and non-fasteners were equal halves to the organization. FMI technology, so that's Fastenal Managed Inventory, our FASTVend or vending platform, our FASTBin or bins with intelligence embedded in them, or our FASTStock, where we're going out and we're either using technology or visually looking at bin stock programs, keep fill programs, and supplying that, were all relatively small. In fact, on that FASTStock, since it was a manual process, we don't have any tracking to tell you how big a business it was. It would have registered back in the 2008 time frame, 2007 time frame. We were largely branch-based. Our average branch did about $70,000 a month, average onsite around $100. Our revenue per employee full-time equivalent at the branch and onsite were in that, $1,000-$2,000 neighborhood, depending on the type of site.
Go to several years ago when we were a $5 billion company. You see a dramatic change in the all else. That $30 million of non-U.S. and Canadian business is now $400 million. You see national accounts representing about half of our business. For what it's worth, that NA-like, is a subset of the second line local. NA-like is larger local customers that need some of the same resources as a national account, but since they're not multi-site or multi-state or multi-region, we feel the best resources we can bring to them are local resources. It might be a government customer, it might be a large local manufacturing plant or manufacturing facility in that community. It's like a national account, but it's in our local numbers. You see that starting to grow a bit.
Fasteners are now our largest product line. The non-fasteners have gotten bigger and represent 3.3 out of that $5 billion organization. FMI technology, vending. We have 81,000 devices. We talk about them now as an equivalent unit, 67,000 devices. We're starting to roll out bins. The reason we went to that machine equivalent unit designation, we can compare it apples and apples to the bin platform because it's a different economic investment, it's a different revenue expectation. FASTStock, we're able to start measuring it. It's about 6% of our sales. Branches is still the predominant piece of our business. But onsites have changed dramatically in a few years, we have almost 1,900, to be exact, onsite locations. Our average branch is a lot bigger. It's double the size it was in 2007. Our average onsite is a little bit bigger.
What that means is we now have the ability to more aggressively invest in our locations because our scale is kicking in on a location-by-location basis. You see some productivity gains occurring as our average location gets larger. Our dollar per FTE, that's a daily number, is about $1,600 at the branch and about $2,700 at the onsite. Let's look to the future, that $10 billion organization. U.S. and Canada continue to grow. The rest of the world grows even faster. National accounts is probably 70% of our business. The NA-like, that local business that feels like national accounts, is another 20%. 90% of our revenue is that bigger customer, 10% of our revenue is that smaller local customer. Fasteners continue to grow, non-fasteners continue to grow ever faster. FMI technology, I believe, becomes 65%, maybe 70% of our revenue.
These are speculation as far as the pieces, but you see our ability to illuminate the supply chain for the customer is enhanced. Our ability to provide data and analytics to the customer is enhanced because we're gathering more and more activity components of the business in an area that's very difficult to capture. You see our on-sites are actually a bigger part of our business than the branch. Our average branch and on-site become ever larger, and you see the economics in our revenue per FTE at the bottom will become more and more efficient as we scale up the business. It's all about all these elements across the top, there to serve that customer local.
I think that's an element of Fastenal that isn't always appreciated, is that when we're having a discussion of whether it's the largest customer in the marketplace or the smallest, we can provide a service that's local, where our competitors that are local don't have the scale to bring the resources. Our competitors that are national and international don't have that local presence to bring it right to the shop floor, to bring it right to the customer's facility. It puts us in a very unique spot, and customers recognize that, and they recognized it in 2020. Over the last several weeks and into the next week or so, we're hosting our annual Fastenal Expo. Now this is an event we bring in customers. We share with those customers a bit about Fastenal. Our suppliers are part of it.
It's been an event we've been doing for years, typically host it in Nashville, Tennessee. Last two and three years ago, we hosted it in Denver, Colorado. Last year we had to cancel it because of COVID. It's held in April of each year. This year we couldn't do it in person. It's not as strong of an event as we'd like from an in-person perspective, because there's nothing like touching and feeling the environment in which you operate. It's a means to engage with our customer, and I'm pleased to say we're running a successful event. A little bit of fatigue, I think, on everybody's part of another video call or going to a conference electronically. We're able to engage and share with our customer what we're about as an organization and how we can help their business.
One of the elements to that environment, to that expo, is a technology roadmap. We're going to break here and let you watch it. A couple things should stand out. The level of service we can provide, the devices that enhance that service, the data behind the scenes. Another thing that should also jump out, we do a lot of things ourself for our customer and for ourselves. This video was produced internally in Fastenal. It's our third one like this. I'm pleased to say not only does it do a wonderful job of illuminating what we're about, it's really professionally done. Let's take a look at the video.
Inventory management can feel like a set of competing priorities. You want less inventory on hand, but also less risk of running out. Easier access, but more control. Fewer touches, but greater visibility. At Fastenal, we don't see these as trade-offs. All are aspects of a well-managed supply chain. Our job is to help you get there, and here's the roadmap, a strategy centered on three concepts: service, devices, and data. It starts with our investment in a local team and local inventory for your business. Leverage our service to drive productivity and rely on our local supply chain to optimize inventory with confidence, knowing buffer stock is a local or in-house delivery away, backed by our world-class distribution and sourcing infrastructure. This is the foundation for Fastenal Managed Inventory.
The framework is the technology we use to provide the right balance of visibility and control for every part we manage. Let's look at the three main concepts, starting with FASTStock. In 2020, we rolled out mobility devices to our local teams with a suite of business applications to take our service to a new level. It includes a planogram builder app to assign locations to products throughout your facilities, making our service faster and more accurate while capturing data around each part, what it is, where it's located, and when it's being serviced. With mobility, we can bring this level of visibility to any product you use, whether it's in a bin, on a shelf, in a drawer, a cabinet, or a first aid kit. That said, we still need to physically see the product in order to know the inventory state.
Our FASTBin technology eliminates that need by allowing us to monitor your bin stock inventory remotely and continuously. The FASTBin RFID solution is a new twist on a classic two or three-bin kanban. Each bin has a unique RFID tag on the back. When the bin is empty, it's placed on the top shelf, where an RFID controller senses the tag, signals a change in inventory state, and puts our service into motion. Our FASTBin IR solution brings this peace of mind to the point of use. A series of infrared beams within the bin detect the current level based on how many beams are blocked by the product. When the level falls below that service trigger point, you can count on seeing a blue shirt shortly. 24/7 monitoring provides a win-win for your business, less risk, and less inventory. What if you're looking to control and track the product?
That's where our FASTBin devices come into play. Actually, it starts up here with your cloud dashboard. This is where you control who has access to what and in what amounts. It's also where you establish what allocation data you want to capture, so that back down on the shop floor, when an employee bins an item, the transaction is wrapped in relevant data. Who used the product, their department, a cost center, even a GL code or job number, providing deep visibility into every product used. This core technology powers a diverse lineup of FASTBin devices. Coil machines providing per item control. One swipe equals one unit dispensed. Modular cabinets, drawers, and lockers providing grab-and-go access to everything from cans and boxes to bulk items and loose parts.
Multifunction lockers you can use in three different ways. To vend bulk consumables, to track assets and automate asset management, including scheduled maintenance and warranty programs, something we can manage full circle through a Fastenal Industrial Services program, and to pick up e-commerce orders. Select locker pickup during checkout on fastenal.com. Receive a unique access code once we make the delivery, and receive an electronic proof of delivery once the product has been removed. The machines are impressive, even more important is what's behind them. Layers of experts, infrastructure, and resources working to make your program a success. We refer to this as our team behind the machine, it's the difference between a mere contraption and a total supply chain solution. That brings us to the third concept on our roadmap: data. As we've seen, your Fastenal service team uses mobility to shed light on products and activities.
Meanwhile, your Fastenal devices not only provide product, but also collect information. This data flows to your FAST 360 dashboard on fastenal.com. It includes three modules. My Spend, a set of filters and tools that allow you to dial in on very specific aspects of your Fastenal spend. My Business, a digital blueprint of how Fastenal Managed Inventory is organized across your facilities, from locations to specific devices within those locations, all the way down to the exact bin or vending positions. My Inventory, making it easy to search for parts and pinpoint their location. We also offer a kiosk version of the same basic functionality, enabling end users on the floor to quickly locate specific products across devices. The product data you see on FAST 360 reflects how the product is serviced.
If it's serviced with a mobility device through a FASTStock program, you'll see the min-max quantities. If it's stored in a FASTBin device, you'll also see the current inventory status. If it's vended product, you'll see the exact quantity on hand. FAST 360 provides a robust facility-level view. What if you have locations across the country or the world? In 2020, we introduced our new enterprise contract management program, FAST 360 Analytics, on-demand Power BI reporting created exclusively for our contract customers. Understand your program by seeing it from multiple views and levels. Analyze purchasing data at the contract level, or take a deeper dive into specific locations, categories, channels, and activities, with rich visualization tools to put complex data into clear perspective. This includes custom KPI and cost savings reporting, quantifying the impact of our partnership in terms that matter most to you.
As a supply chain partner, our job is to impact your strategic business goals by helping you optimize your inventory, control consumption, reduce product and process costs, and turn your supply challenges into success stories. Technology is helping us take those stories in exciting new directions and to tell them in unique and compelling ways. Here's to a great next chapter in a partnership built on a solid foundation. Great people, close to your business, and powered by technology. Fastenal: where industry meets innovation.
Welcome back, I hope you enjoyed that video highlighting some of the things about Fastenal. Before I get to recognizing members of the Blue Team, I'd like to recognize two people who have no connection to the Blue Team. Sandy and Pete live in Montana, and at 3:00 in the morning, back in February of 2021, it was 32 below zero, and Gabriel, one of our drivers, was going on the interstate in Montana. As some of you know this, when it gets very cold, diesel fuel can gel up, even if you're running on winter mix, and Gabriel experienced that. His semi lost power. It's 32 below, and in that part of Montana, there is no cell service. Close to the interstate was the home of Sandy and Pete.
At 3:00 in the morning, they welcomed Gabriel into their home, let him use their phone to call for our 24-hour road assistance, offered him some hot chocolate and some warm food, and helped another human being in need. I want to say thank you to those two individuals for helping Gabriel out of a jam and helping Fastenal and the Blue Team. As in years past, some things that we do at Fastenal is we love the idea of people deciding to join Fastenal. We find great people. We ask them to join. We endeavor to give them a reason to stay. One reason is how we treat each other. Another reason might be how we develop and train and challenge each other. Every year at our leadership meeting, we recognize our 25-year employees, and this year, we weren't able to do that in person.
Next year, when we get back together, and we are planning to get back together in December, we'll have two years' worth. We'll have the class of 1995 and the class of 1996. That's a meaningful one for me personally because I joined Fastenal in 1996, and on June 17th of this year, I'll personally celebrate 25 years. This is our group, 74 people, 13 we couldn't convince to send in a photo. That's not their gig. This is a group of people, and one thing you might notice, and you might have noticed it when I put up the picture last year as well, back at that point in time, about 10% of our employee base was female. When you look at this list of 74 people, you looked at the 61 last year, about 10% are female.
Earlier I shared with you how those trends are changing. My comment to this group of 74, for the first time, we have a person not from the U.S. Darryl up in the upper right corner, about three in. He's Canadian. He joined us back in the mid 1990s. We opened in Canada late in 1994. I'm glad to say Darryl's still here. Know him personally. My thank you to these 74 people, not just for deciding to make Fastenal your career, but for the paths you've opened and created for so many others that you've worked with in that 25-year period. You've made us a better organization and served many customers along the way. This is a quick snapshot of within our organization right now, we have 441 25-year employees.
We've had just over 500 or about 500 employees that have hit that 25-year mark, but about 60 of them have retired. We have 131 employees over 30 years, 30 employees with 35+, eight with 40 years-plus. In fact, we've had 12 people hit that milestone in the history of the company, and eight of them are still with us. It tells me a couple things. One, it tells me we find people when they're young, and they choose to stay and make a career of Fastenal organization. Speaking of making a career, we are saying goodbye later this morning to two long-serving directors. The first one, Mike Dolan. I have personally known Mike from the late 1980s. I actually worked with him early in my career. In the late 1990s, Mike's a financial expert, that's his background.
When we were looking to add resources to our audit committee, we were a public company, and the expectations and needs of the audit committee were rising. My wife said to me one day, she says, "You've known Mike Dolan for years. Why don't you see if Mike's available?" I mentioned that to Bob Kierlin, and Bob's like, "That's a great suggestion." We reached out to Mike Dolan. Mike joined our board in 2000. He is a 20-year-plus director. We thought we were getting an individual with financial expertise. With Mike, we found that and we found so much more.
Those of you that know Mike personally know him to be passionate, sometimes strong opinions, willing to make a decision, willing to stand with and behind somebody to support them, also willing to join the organization, not just in a perfunctory role, but to join an organization, understand what is the DNA of this organization. Mike had a lot of conversations in the early years with Michael J. Dolan, excuse me, with Bob Kierlin. In those conversations, he really wanted to learn what makes Fastenal tick. Mike embraced that and brought that to the organization and reinforced that every day he was here. Again, I've known Mike for over 30 years. I'm personally going to miss him from our board, and I think all of you will miss his presence from our board. I wish he and Celia many years of happiness in the future.
Secondly, Will Oberton. Every one of you know Will. He's been a very visible part of our organization. Actually, since 1980, when he joined as a young man in Central Minnesota. He decided to join Fastenal because he learned, "Hey, I could run a branch. I could run a business." Bob saw in Will the ability to make very good decisions, and Bob promoted Will along, gave him more and more responsibility. Will was my predecessor as president and CEO of the organization. He's been on our board. He retired from an employee status back in 2015. He's been on our board since 1999. Similar to Mike, Will, I will miss your presence on the board. I'll miss your presence and your knowledge and your insight within the organization, and I wish you and Shirley years of happiness as you move forward in your life.
With that, we'll turn it over to the question- and- answer, and I welcome any questions that can come up. Thank you. The first one is, do you anticipate a stock split in 2021? Now, if I were kidding around with him, I would probably say that sounds like a question that comes from Steve Slaggie.
Might be. Might be.
I honestly don't know. If you look at the history of the organization, we've split the stock about two times every decade since going public. It's not as common a thing anymore to see stock splits. We have historically decided to keep it as an element of Fastenal. Ultimately, it's a board decision. I am hopeful in the years to come that the opportunity will present itself through strong stock appreciation, that we see the need to split the stock or the opportunity to split the stock. For 2021, I honestly don't know. The second question is, what is the construction status of the downtown headquarters in Winona? First off, it's not our headquarters, it's just another building. We decided some years ago that we needed additional space in the Winona community.
As our organization has grown, our headcount to serve that large organization has grown as well. We thought it'd be good for our employee base and frankly, good for the community if we added additional space downtown as a boost to the downtown economy. We anticipate moving into the building around Thanksgiving this year. The 400 or 500 people will be moving down, somewhere in that neighborhood. The building can probably handle about 600 eventually.
Pleased to say I'm going to stay out on Theurer Boulevard. I frankly like walking through the warehouse periodically. I welcome the new building downtown and what it means for our employees and the community in general. Third question is, "Do you plan to continue the virtual meetings in future years?" Man, I hope not. We reluctantly did it last year. The chaos of the moment kind of mandated it. We had originally toyed with the idea of trying to have a meeting in person this year. Unfortunately, society and the status of COVID wasn't quite ready to allow that to happen. We are hopeful that next year, we will have an in-person annual meeting, potentially downtown in our new facility, or in the parking lot near our new facility.
The next question is, "How do you envision 5G technology impacting the business and Fastenal's role in deploying 5G?" If you think about the pieces that we covered in that video and the technology that we deploy within a customer location, typically, we ask our customer two simple things. Well, three things, actually, when we deploy any of those types of technologies. The first is a willing relationship to allow us to serve their needs. The second is a 110 outlet. The third is a spot for one of those little blue cords to hook up to the internet. Most of our vending and FASTVend and FASTBin technology relies on simply an internet connection that is a landline, if you will. There are locations where there isn't readily available an internet connection.
There, we do use cellular today, and as the infrastructure migrates to 5G, that will make that a bit more robust. What we've really attempted to do with our technology is make it as basic as possible from a connectivity perspective, because the less you overthink it's like overthinking the plumbing in your house. You're more likely to have problems with the drain plugging up. I heard an expression years ago, technology should work like a toaster. We like our vending machines to work like a toaster. They're really reliable. There are severe logistics problems in the world. What are you doing to address them? Containers, ship offloading, et cetera. You're absolutely correct. As the economy is opening back up, as the industrial piece and the consumer piece is opening up, there's a dramatic increase in product moving around the globe.
Some capacity to move product had been lost in 2020. Like anything else, when you have a surge in demand, you have bottlenecks, and those bottlenecks shine through. A number of weeks ago, we saw that bottleneck with a ship sitting cockeyed in the Suez Canal. You look off the West Coast of North America, you see lots of examples of ships lying in anchor, waiting to unload their containers. The biggest thing that we do Our covenant with our customer is really simple. We're a supply chain partner. Our goal is to provide you with a reliable and resilient supply chain, great quality product, and a very efficient price for all those things that we wrap into that supply chain need.
Really what we're doing is we're going deeper into predicting the future and deeper into anticipating what a customer is going to need, not in August, not in July, but out into September, October, November, and getting that product queued up and ready to come. As containers are being loaded in different ports, we're also looking at it and saying, "What's our gap analysis look like? Do we have a need to pull some pallets or some product off that container and send it via a different mode, or do we need to do some fill-in buys?" Those are expensive propositions, but when the alternative is running a supply chain dry, I get back to our three covenants, and the first one is a great and reliable supply chain. Will you be holding the Fastenal Expo again in Denver in the near future?
Can shareholders attend Fastenal Expos?" Our plan is next year to move it back to Nashville, if that's the case. I usually have to check with Jean a year ahead to see where she's planning on it being next year. We have great facilities that we work with, both in Nashville and two years ago in Denver. The one thing nice about Nashville, it's very central to a lot of our customers. It's easy to fly into. It's a great site for us, and I suspect we will move it back to Nashville for a number of years, but time will tell. "Can shareholders attend?" Historically, we haven't had shareholders in attendance, unless you happen to be a shareholder and a customer or a supplier. You might get there. I would defer that question.
Our first objective is to get the event going again and to get our customers back, to get our suppliers back, to get our employees back, and to get engagement going with our customer base. We'll see in the years after that. "Does Fastenal anticipate a presence in Mainland China?" We have a presence in Mainland China. We have a sales organization in China. We have a sourcing organization across Asia, and it includes personnel in China. We think the best supply chain is redundancy. The best supply chain is finding great manufacturing partners that we can rely on, that make reliable product, and also treats their employees, society, and the environment in respectful and caring ways. That's what we endeavor to do in our supply chain. "Thomas, thank you for the impressive presentation." I will pass that thank you on to the team that created it.
I think they do a wonderful job on that video that we use at our Fastenal Expo. As I mentioned in the video, I'm really proud of the professionalism within the organization on that marketing information. Next one is comment, request both virtual Sorry, I haven't read these ahead of time. Request both virtual and in-person annual meetings moving forward. I am in complete agreement. From New Mexico, doubt I'll ever be able to attend in person. Enjoy the virtual. Well, we'll continue to, as we did several years ago. Even when we have an in-person event, we simulcast it. We started that, I believe it was three years ago. We simulcast it over the internet because not only do we find that very helpful for our shareholders, in all honesty, we find it really helpful for our employees, because a lot of our employees are shareholders.
Our employees are scattered across 25 countries, and if they want to participate in it, we welcome that opportunity. That was one of the reasons for moving it to Saturday. It made it a little bit more available for everybody. With that is the end of the questions, and I believe either Will or John are next up.
Hi, I'm Will Oberton. Read the legal stuff here. The votes have been counted, and the report of the Inspector of Election indicates that Scott A. Satterlee, Michael J. Ancius, Stephen L. Eastman, Daniel L. Florness, Rita J. Heise, Hsenghung Sam Hsu, Daniel L. Johnson, Nicholas J. Lundquist, and Reyne K. Wisecup have received the required number of votes and are hereby elected directors of the company. The report of the Inspector of Election also indicates that the resolution for the ratification of KPMG LLP as the independent registered public accounting firm for the company for the fiscal year ending December 31st, 2021, has received the required number of votes and has been adopted. The resolution for the approval on the advisory basis of the compensation of certain of our executive officers has received the required number of votes and has been adopted.
All ballots and a record of all proxies will be filed with the books and records of the company. The certificate of the Inspector of Election will be attached to the minutes of the meeting as Exhibit C. I think a slide should come up here first. There we go. Looking for that slide. Before we end, I'd like to introduce Scott A. Satterlee. Scott has been on our board since 2009. Scott has agreed to step up. He raised his hand and just step up to be Chairman of the Board. Scott understands our business very well. He's been around, as I said, for 11 years. I think the thing that Scott understands the best, or the most important thing that Scott understands, is he understands our culture.
For those of you that know Fastenal, our culture and how we embrace it and how we go to business is the most important thing about our past success and our future success, and Scott really understands that, and he embraces our culture. Scott, welcome. Well, you've been here for a long time, but welcome into the new role.
Thank you, Will.
Before closing, I want to take just a minute or take this opportunity to thank the thousands of people that have helped me in my career over the last 41 years. When I joined the company, I came for one reason, and Dan stated it earlier. When Bob Kierlin interviewed me in 1979, he told me that I could run my own business. Well, I'm a young guy with no money and a lot of ambition. I never imagined that the business I ran, that I was picturing a store, which I did run, but I never imagined that it would be a large business, especially one with 20,000 employees. It was an amazing career. I had challenges, opportunities. Probably more importantly is I made most of my best friends, and I had a tremendous amount of fun.
I want to, again, thank everybody in the organization, in and out of the organization, and our shareholders for making that possible. With that, the meeting is now adjourned. Thank you very much, and thank you for participating.