Franklin Covey Co. (FC)
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Earnings Call: Q4 2022

Nov 2, 2022

Operator

Welcome to the Q4 2022 Franklin Covey earnings conference call. My name is Daryl, and I'll be your operator for today's call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. During the question-and-answer session, if you have a question, press zero one on your touch-tone phone. I will now turn the call over to Derek Hatch. Derek, you may begin.

Derek Hatch
Chief Accounting Officer, FranklinCovey

Thanks, Daryl. Hello, everyone. On behalf of Franklin Covey Co., it's my opportunity to welcome you to our earnings call for the fiscal year ended August 31, 2022, and our fourth quarter results as well. We're excited to report these results to you, and we'll begin in just a moment. However, we'd like to remind you that as we are going through this presentation, that the presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.

Forward-looking statements are based upon management's current expectations and are subject to various risks and uncertainties, including, but not limited to, the ability of the company to stabilize and grow revenues, the acceptance of and renewal rates for our subscription offerings, including the All Access Pass and Leader in Me memberships, the duration and recovery from the COVID-19 pandemic, the ability of the company to hire productive sales professionals, general economic conditions, competition in the company's targeted marketplace, market acceptance of new offerings or services and marketing strategies, changes in the company's market share, changes in the size of the overall market for the company's products, changes in the training and spending policies of the company's clients, and other factors identified and discussed in the company's most recent annual report on Form 10-K and other periodic reports filed with the Securities and Exchange Commission.

Many of these conditions are beyond our control or influence, any one of which may cause future results to differ materially from the company's current expectations, and there can be no assurance the company's actual future performance will meet our expectations. These forward-looking statements are based on management's current expectations, and we undertake no obligation to update or revise these forward-looking statements to reflect events or circumstances after the date of today's presentation, except as required by law. With that, I would really like to turn the time over this afternoon to Mr. Paul Walker, our President and Chief Executive Officer. Paul?

Paul Walker
President and CEO, FranklinCovey

Thank you, Derek. Hello, everyone. Thanks so much for joining us today. I'm here with Steve Young, our CFO, with Jen Colosimo, President of our Enterprise Division, Sean Covey, who's the president of our Education Division, and several members of the executive team. We're also pleased to have Bob Whitman, our Executive Chairman, with us as well. We're very pleased that our results for fiscal 2022 were strong and even stronger for the fiscal fourth quarter than expected. I'd like to start with a few headlines, beginning with those about our revenue growth, as you can see shown in slide four.

Our revenue growth for fiscal 2022 was especially strong, increasing 17% to $262.8 million, and this 17% growth benefited somewhat by comping against COVID-related quarters in the first and second quarters, but also reflected the impact of COVID-related lockdowns and restrictions in China and Japan, both of which extended over the fiscal second and third quarters and even into a portion of the fourth quarter, and also by the impact of foreign exchange. Excluding China and Japan, even after the impact of FX. Our fourth quarter revenue growth was also exceptionally strong, with revenue growing 14% and which would have grown 17% excluding China and Japan. As significant as was our overall growth for the year and the quarter, our subscription and subscription services revenue growth was even stronger.

Also, as you can see shown in slide four, total subscription and subscription services revenue grew 29% in fiscal 2022 and increased 23% in the fourth quarter, with All Access Pass subscription and subscription services revenue growing 28% for the year and 26% in the fourth quarter, and Leader in Me subscription and subscription services revenue growing 29% for the full fiscal year and 18% in the fourth quarter. The durability of our revenue also continues to increase, and our visibility into future revenue growth also continues to expand. As you can see shown in slide four, our year-end balance of deferred subscription revenue, billed and unbilled, increased 20% over last year's fourth quarter from $26 million to $153.4 million.

As shown in slide five, in our North America enterprise operations, the percent of our All Access Pass contracts which are multi-year increased to 46% at year-end, up from 41% at the end of fiscal 2021. The percent of our All Access Pass subscription revenue represented by these multiyear contracts of at least two years increased to 61% of total contracted revenue at year-end, up from 57% at the end of fiscal 2021. The average lifetime value of our All Access Pass customers also continued to increase. Our average subscription revenue per client increased from $42,000 to $47,000 for the year. All Access Pass revenue retention also continued to be well above 90%.

Our services attach rate, the subscription services that attach to the All Access Pass, increased to 61% for the year compared to 52% for fiscal 2021, reflecting the importance our clients place on the challenges they engage us to help them achieve. The combination of these factors resulted in our growth margin percent remaining at a very strong 85%. I'd like to now discuss some profitability metrics, some of the headline metrics, as you can see shown in slide six. For the fiscal year, our growth margin grew 17% or $29 million to $201.9 million. Our gross margin percent for the fiscal year remained a very strong 76.8%, a level almost equal to that achieved in fiscal 2021, even after considering the significant growth in subscription services just noted.

Gross margin percent for the fourth quarter was very strong at 75%. This was slightly lower than in the fourth quarter of fiscal 2021, reflecting both the accelerated 26% growth in education sales during the quarter, which have a somewhat lower margin than do All Access Pass sales and the strong growth in subscription services. Operating SG&A as a percent of sales improved another 389 basis points for the year, ending up at 60.8% compared to 64.7% in fiscal 2021, which itself was 139 basis points better than fiscal 2020. Operating SG&A as a percent of sales also improved 394 basis points for the fourth quarter to 58%.

The flow-through of our growth in revenue to growth in Adjusted EBITDA for fiscal 2022 was 37%, reflecting the impact of strong growth margins and declining operating SG&A as a percent of sales and the flow-through of growth in revenue to growth in Adjusted EBITDA was 28% in the fourth quarter. As a result of this strong revenue growth and high flow-through, Adjusted EBITDA increased 51% or $14.2 million for fiscal 2022 to $42.2 million and grew 26% or $2.8 million to $13.3 million in the fourth quarter. Net cash provided by operating activities increased 13% to $52.3 million for the year, compared to $46.2 million for fiscal 2021.

During fiscal 2022, we also returned a significant amount of capital to shareholders, investing $23.9 million to repurchase 585,000 shares. Even after investing this $23.9 million for share repurchases, we ended the year with $75.5 million of liquidity, comprised of $60.5 million in cash and with our full $15 million revolving credit line undrawn. We'll discuss our guidance for fiscal 2023 and our outlook for fiscal 2024 and 2025 in a moment.

As shown in slide seven, as a result of our strong top- and bottom-line growth in fiscal 2023, and the strength of factors driving it, we're pleased that the $42.2 million of Adjusted EBITDA achieved for fiscal 2022 exceeds both our most recent Adjusted EBITDA guidance range of between $40 million-$41.5 million, and our original Adjusted EBITDA guidance range of between $34 million-$36 million. As a result of the strength of these drivers underlying this performance, or our guidance for fiscal 2023 is that Adjusted EBITDA will increase from $42.2 million in fiscal 2022 to between $47 million-$49 million in fiscal 2023.

As also shown in slide seven, while of course some quarters revenue growth will be higher than others, we're increasing our revenue outlook for fiscal 2023 and beyond from the expectation that our rolling 12 months revenue will grow in the low double digits to our current expectation that our rolling 12 months revenue growth will now be in the low teens, call it 12 or 13-ish%, and will move toward the mid and then high teens in the years to come. We expect this accelerating revenue growth to be driven by and reflect the ongoing growth in our high margin, high recurring subscription and subscription services revenue, and expect a significant percentage of this revenue growth to flow through to increases in Adjusted EBITDA and cash flow.

As a result, building on our adjusted EBITDA guidance range of between $47 million and $49 million for fiscal 2023, we expect that adjusted EBITDA will then increase to approximately $57 million in fiscal 2024 and to approximately $67 million in fiscal 2025. With this strong expected growth in revenue and adjusted EBITDA, we also expect to generate significant amounts of free cash flow, which as we'll discuss in more detail in a moment, we expect to reinvest in the business at high rates of return, while potentially also returning substantial amounts to shareholders through ongoing share repurchases. We're extremely pleased by our accelerating revenue and adjusted EBITDA growth and the business's momentum. Prior to the pandemic, we talked about our ability to predictably generate high single-digit revenue growth while at the same time achieving even more rapid growth in adjusted EBITDA.

We're really pleased to now be talking about our expectation of consistently achieving low teens revenue growth with the expectation that this revenue growth will increase to the mid-teens and then high teens growth and with an expected high flow-through of incremental revenue to increases in Adjusted EBITDA and cash flow. I'd now like to turn some time to Steve to dig a little bit deeper into some of these results.

Steve Young
CFO, FranklinCovey

Thank you, Paul. Good afternoon, everyone. It's nice to be with you today. As Paul said, we're really pleased with the ongoing combined strength and growth of our revenue, Adjusted EBITDA, and cash flow. As Paul also noted, we're pleased to have achieved these extremely strong results even after absorbing COVID-related impacts in our results in China and Japan, and after absorbing a $2.6 million decrease related to unfavorable foreign currency fluctuations. To provide a deeper and more detailed understanding of the factors underlying this strong performance, I'd like to quickly report on the three key areas of our company. Specifically on our enterprise business in North America, our enterprise business internationally, and our education business, almost all of which is also in North America. First, as shown in slide eight, results in our enterprise business in North America were especially strong.

Revenue in North America, which accounts for 23% of total enterprise division revenue, grew 19% in FY 2022 and 17% in the fourth quarter. Subscription and subscription services revenue grew even more rapidly, increasing 26% for the year and 22% in the fourth quarter. North America enterprise's balance of deferred revenue, billed and unbilled, grew 20% to $110.6 million. The percentage of North America's All Access Pass contract revenue represented by multiyear contracts increased 61% as of fiscal year-end, up from 52% last year. Second, as shown in slide nine, while overall results in our international direct offices were slower than originally expected as a result of COVID-related impacts on our operations in China and Japan during much of our second and third quarters.

Revenue growth in our offices in U.K., Ireland, Germany, Austria, Switzerland, and Australia countries, which together make up approximately 48% of total international sales and where All Access Pass makes up a substantial portion of those sales, was very strong. Revenue in these offices grew 40% in FY 2022 and grew 23% in fourth quarter. All Access Pass subscription services sales, which make up approximately 83% of total sales in these countries, grew even more rapidly, increasing 51% for the year and 7% in the quarter.

Our operations in China and Japan, which account for approximately 52% of international sales, but less than 7% of total sales of the company, widespread COVID-related lockdowns in China, a very cautious and slow return to normalcy post-COVID as guided by the Japanese government, and negative FX impacted much of the year in these two countries as revenue declined 16% for both FY 2022 and the fourth quarter. Our international licensee partner revenue increased 17% for the year. Taken as a group, our licensee partners' operations continue to strengthen coming out of COVID, despite the impact of the war in the Ukraine and related economic interruptions in Eastern Europe. The results in our education business, which accounts for approximately 24% of total company revenue, were also very strong.

Education revenue grew 26% in FY 2022 and 17% in the fourth quarter. Education subscription and subscription services revenue grew 29% in the year and 18% in the fourth quarter. Education's year-end balance of deferred subscription revenue grew 17%, and we retained 89% of our existing schools in FY 2022, while adding a record 739 new schools, an increase of 157 schools or 27% compared to the strong 582 new schools we added in FY 2021. Good results from the three main areas of the company. Now back to Paul.

Paul Walker
President and CEO, FranklinCovey

Thank you, Steve. Thanks for the great review of our results. I'd like to now briefly highlight 5 key drivers which are underlying these strong results. We focused on these last quarter, but I thought that their importance is such that it would be good to report and reemphasize them again here today. As shown in slide 11, the first driver is that the markets we've chosen to serve are very large. They're growing significantly, and they're highly fragmented. This provides us with enormous headroom for growth and the opportunity to earn a significant share in each of these markets. The second driver we'll talk about is that we're focused on the most important, lucrative, and durable space in each of these markets.

The opportunities and challenges we help our clients address, challenges that require the collective action of large numbers of people, are must-win for organizations and are very durable. This provides us with the opportunity to partner with our organizational clients and with schools in both good times and in more challenging. The third driver is the ongoing strength of our subscription business model. It's a powerful engine that's driving accelerated and sustainable growth, a significant and increasing predictability and durability of our revenue, and a high flow-through of increases in revenue to growth and profitability and cash flow. Driver number four is that we have a number of compelling opportunities to accelerate our growth.

The combination of the large and growing markets we serve, the importance of the challenges we help our clients address, and the strength of our business model is creating exciting opportunities for further acceleration of growth. The fifth driver that I'll touch on here is that we expect to invest our strong cash flow to create significant additional value for shareholders. We generate significant amounts of cash, which we have and expect to continue to invest to create additional shareholder value. I'd like to touch on each of these. First, however, I'd like to emphasize that while each of these drivers is important in any environment, we believe they're even more important in uncertain and turbulent times like at present. We are, of course, not hoping for an economic downturn.

However, we believe that the strength of these drivers, individually and collectively, positions us to be able to perform well and even increase our strategic importance during times such as these. As shown in slide 12, driver one is the attractiveness of the markets we've chosen to serve. Each is large, growing and fragmented. As you can see in slide 13, our focus is on three large and growing markets. The enterprise learning market, where our total addressable market is $99 billion and growing by approximately $3 billion a year. The education market, where our total addressable market is $59 billion and growing approximately $1 billion a year. The market where business leaders invest dollars directly from their operating budgets in order to improve their organization's performance.

Here, the total addressable market is not defined, but organizations' operating budgets are in the trillions of dollars and growing. Each of these markets is highly fragmented, with the largest players accounting for only approximately 1%-2% of sales. It's the size of these markets and their fragmentation that provides us with tremendous headroom for growth, and our strength puts us in a position to increase our share of these markets, we think particularly in difficult times. Driver number two, as shown in slide 14, is that we're focused on the most important, lucrative and durable space in each of these markets. As shown in slide 15, and as we've explained in prior calls, many things can add value to an organization, including things like providing people with useful information and helping them learn new skills.

However, as important as sharing information and helping people learn new skills can be, the single most impactful opportunity for breakthrough performance improvement within most organizations lies in mobilizing the collective action and best efforts of large numbers of people toward the achievement of their organization's highest priorities. In other words, as illustrated in slide 16, we help organizations intentionally and systematically move the collective performance of their people and units righter and tighter toward what they already do well in disparate pockets. This does not happen by accident. Helping organizations drive this kind of collective behavioral change that allows them to systematically and predictably move their performance curves righter and tighter, is exactly where FranklinCovey stands out. In fact, our entire organization is focused on helping companies, schools, and teams of all sizes and across just about every industry achieve just these kinds of results.

Importantly, these righter and tighter challenges and opportunities are very durable. Every organization has them in both good times and during more challenging ones. For example, as shown in slide 17, throughout the great financial crisis, we experienced exceptionally strong growth in helping clients address challenges related to significantly increasing sales performance, ensuring execution on major strategic initiatives, and driving breakthroughs in customer loyalty. More recently, in the early days of the pandemic and coming out the other side, our clients have consistently asked for help with those same challenges together with new emerging challenges, including those related to remote and hybrid work, creating winning cultures, and equipping leaders with the skills to engage, build, and retain talent in a unique and challenging labor market.

Our ability to help our clients achieve measurable results in these areas has led thousands of organizations and schools to purchase, expand, and renew their All Access Pass and Leader in Me subscriptions and purchase support services to help them achieve their right and tight objectives in the middle of turbulent times. This was not only true during the great financial crisis and throughout the pandemic, but continues to be true in the increasingly uncertain economic conditions we're facing today. I'd like to share three very recent examples of how we're partnering with organizations to address their critical challenges and opportunities in this very environment. First, one of our largest All Access Pass contracts with a large multinational conglomerate is extending their contract for an additional 5-year term.

This client's choosing to extend and expand their relationship with us because of the way in which the solutions in the All Access Pass directly address their most pressing challenges. This client sees an opportunity to increase their usage of our solutions and at the same time reduce the number of external providers with whom they work. The result will create a more scalable and powerful solution for the client and a larger multi-year All Access Pass holding client for FranklinCovey. The second example is a recent new client win with a significant global logistics company where who's also chosen to engage in a multi-year five-year All Access Pass contract. We'll be working closely with this client to increase their global sales and sales leadership capability as they prepare to compete in a more challenging environment.

This client will not only have access to our world-class sales performance content, but to all of our leadership and execution content as well, enabling them to create a powerful and comprehensive solution unmatched by other providers in the industry. Finally, one of the largest technology companies in the United States has been an All Access Pass client for several years and recently renewed their All Access Pass for an additional three years. This client is engaging with us to help them build culture and develop leaders at all levels. They utilize The 7 Habits to create the foundation for their culture, and every new employee goes through The 7 Habits as part of onboarding. Incidentally, The 7 Habits is their most highly rated offering.

This client also uses our Six Critical Practices for Leading a Team solution to equip managers with the right leadership mindsets, skill sets, and behaviors to create winning culture, high levels of engagement, and sustained results. Because of the importance organizations place on addressing these kinds of challenges, even in this year's fourth quarter, at a time when markets were in turmoil and organizations of all types were bracing for the prospect of even bigger challenges ahead, in our U.S.-Canada enterprise business, more organizations signed multiyear contracts than in any quarter ever. We sold more new logos than in any previous quarter in the last four years. All Access Pass holders purchased the greatest volume of services ever to help them address their most pressing, right, and tighter challenges.

As shown in slide 18, FranklinCovey's expertise in helping clients address these kinds of challenges and opportunities combines best-in-class content, best-in-industry coaches and facilitators, who, by the way, earn an average net promoter score of a remarkable 68, and we combine technology into all of that. For those who may not be as familiar with NPS, a score of 50 is the standard to be viewed as an NPS all-star. FranklinCovey's deep capability to help organizations address their most important challenges is resulting in the lifetime value of our customers continuing to increase, as you can see shown in slide 19. The third driver I'd like to talk about is shown in slide 20, is the strength of our subscription business model.

Because of the importance of the challenges we help organizations address, and because organizations are typically needing to address several of these challenges simultaneously, we moved to a subscription model so that our clients could have access to the full strength and breadth of our range of powerful solutions. Our subscription model is a powerful engine that's driving strong growth, significantly increasing the predictability and durability of our revenue, and generating a high flow-through of increases in revenue to increases in profitability and cash flow. As substantially all of our business becomes subscription and subscription services over the next few years, we expect our overall growth in revenue and profitability to accelerate. I'd like to briefly highlight each of these points. First, our subscription and subscription services model is driving strong overall company growth.

As shown in slide 21, our subscription and subscription services revenue grew 29% in fiscal 2022 and now accounts for 77% of our total business. This growth has been driven by our All Access Pass subscription in Enterprise and our Leader in Me subscription in our Education business. We expected All Access Pass to drive strong overall growth in the Enterprise business. It has, and it is. As shown in slide 22, All Access Pass subscription and subscription services revenue has grown from $13.7 million in fiscal 2016 to $144.5 million in fiscal 2022. This robust growth continued in fiscal 2022, with All Access Pass subscription and subscription services revenue growing 28%. Similarly, the Leader in Me subscription offering is driving strong growth in the Education division.

The Leader in Me subscription offering's growth has been so substantial that in fiscal 2022, Leader in Me accounted for $57.6 million or 93% of Education's total revenue. Leader in Me subscription revenues are continuing to grow rapidly. As shown in slide 23, Leader in Me subscription and subscription services revenues grew 29% in fiscal 2022. Second, our subscription model is driving significant increases in both the durability and predictability of our current and future revenue. As you can see shown in slide 24, our balance of deferred subscription revenue, billed and unbilled, continues to grow significantly, increasing 20% or $26 million to $153.4 million at the end of fiscal 2022. An additional durability and predictability of our revenue is being created by the increasing percent of our All Access Pass contracts which are multiyear.

At year-end, the percent of contracts which were multiyear was 46%, up from 42% a year ago, and the percent of total All Access Pass subscription revenue represented by these multiyear contracts increased to 61%, up from 52% a year ago. Third, our subscription business model has also resulted in a high percentage of revenue growth flowing through to growth in profitability and cash flow. With our subscription offerings' strong growth margins and declining operating SG&A as a percent of sales, a high percentage of accelerating growth in subscription revenue flows through to increases in Adjusted EBITDA and cash flow. As noted a few minutes ago, as a result, Adjusted EBITDA grew 51% or $14.2 million in fiscal 2022.

Fourth, with substantially all of our business expected to become subscription and subscription services over the next few years, we expect FranklinCovey's overall growth in revenue and profitability to accelerate. When we began our conversion to the subscription model approximately seven years ago, in one of our quarterly earnings calls, we shared the trajectory of Adobe's results as they made their conversion to subscription. As shown in slide 25, in the initial years of their conversion to subscription, Adobe's strong growth in subscription sales was substantially offset by declines in their legacy box software business. However, as their subscription business continued to grow rapidly and the decline in their legacy business flattened out, as indicated by the green line, Adobe's overall revenue growth and market cap accelerated significantly. We said that we expected our conversion to subscription to follow a similar pattern.

We began our conversion in our enterprise business in North America, and as shown in slide 26, we're really pleased that our conversion to All Access Pass in North America has in fact followed a trajectory quite similar to that experienced by Adobe. As our conversion has progressed, subscription sales growth has continued to be very strong, while declines in legacy sales have flattened out. As a result, North America Enterprises' overall revenue grew a significant 19% in fiscal 2022, as indicated by the green line in the right-hand chart. This accelerating revenue growth in North America has driven an increase in the company's overall growth rate from high single digits to low double digits, and we believe now to at least low teens growth, call it 12 or 13-ish%.

We believe that with the continued growth of our subscription business, substantially all of our revenues will be subscription and subscription services in the next few years. As this occurs, we expect that the company's overall revenue growth will accelerate to the mid-teens% and then high-teens% growth in the coming years. As this occurs, we also expect our Adjusted EBITDA and cash flow to accelerate. As shown in slide 27, the fourth driver I wanna touch on here is that we have compelling opportunities for growth, and we're committed to taking advantage of these opportunities. To that end, we continue to make investments in technology, content, thought leadership, and in growing our sales force. I'd like to briefly highlight our efforts in two of these areas, the first being on the technology and content fronts.

To enhance our existing technology, in 2021 we acquired Strive, a leadership development platform trusted by top companies around the world. Together, we designed the FranklinCovey Impact Platform. After significant testing with hundreds of our clients, we officially launched the platform on October eighteenth. We rolled it out to all of our clients in the U.S. and Canada. Our strategy is to seamlessly combine our unique and powerful content, our facilitators, our coaches, and technology all into one system that will drive collective action in ways that lead to breakthrough results for our clients. The Impact Platform provides users easy, seamless access to FranklinCovey's trusted, powerful content across four key areas, leadership, individual effectiveness, building culture, and strategy and sales execution.

The platform meets users and learning and development professionals where they are, allowing them to develop capabilities and skills through any combination of live online, live in person, on demand, and micro-learning modalities. Important metrics such as user engagement, enjoyment, and impact are tracked automatically to provide clear data to those being developed and to their learning and development professionals about both ROI and possible areas for future investment. Over the coming months, we will extend availability of the Impact Platform to all of our clients outside the U.S. and Canada and into each of our core languages. I'm incredibly grateful to our technology and content teams and to our marketing, sales, and operations teams for getting us to this exciting point. In addition to investing in the creation and launch of new technology like the Impact Platform, we're also making important investments in content.

Because we're focused on not merely addressing but on actually helping our clients solve their most pressing people-related challenges and opportunities, every solution in the All Access Pass and in The Leader in Me must be truly best in class in its ability to shift mindsets, skill sets, and behavior. In addition to refreshing and extending our historic content franchises, like The 7 Habits of Highly Effective People, The Speed of Trust, The 4 Disciplines of Execution, The Six Critical Practices for Leading a Team, and our sales performance solutions, we're developing powerful new offerings that address needs that live at the intersection of what our clients are asking for and where we believe we have something truly unique to offer the world. Solutions on topics such as change management, well-being, and communications and collaboration.

Solutions in these areas have either recently launched or will launch over the course of fiscal 2023 and into early fiscal 2024. Through our investments in technology and content, we're creating an industry-leading subscription offering and a powerful way for our clients to deploy our solutions at scale across their organization to drive measurable behavior change and collective action. The second area of investment I'd like to highlight is our continued investment and focus on growing our sales force. Last year, we said that we expected to end fiscal 2022 with just over 300 client partners or salespeople. As shown in slide 28, we're pleased that we ended the year with 300 client partners and had an additional 2 client partners who accepted offers by the end of the year in August, but whose start dates were in September.

Our new hiring generally takes place in the back half of our fiscal year, and this did occur again in fiscal 2022. Over the past years, we've also made investments that have established the foundation and infrastructure for being able to further accelerate our sales force growth, and we expect to add at least 40 net new client partners in fiscal 2023.

This growth in our number of new client partners not only drives accelerating growth as these new client partners ramp, but at any given point in time, the embedded future growth expected to occur from those we have already hired who are in ramp and continuing to ramp, the sum of those cohorts totals more than $50 million in latent revenue growth. Finally, as shown in slide 29, the fifth driver is that our strong cash flow has been, and we believe can continue to be invested to create significant additional value for shareholders. We've said that our objective is to be a relatively unique kind of company.

A company that simultaneously generates revenue growth in at least the low teens, accelerating to the mid and then high teens, generates annual growth in Adjusted EBITDA in the range of 20% per year, and reinvests its excess free cash flow into the business and at high rates of return, while also returning substantial amounts of capital to shareholders. We believe that we're becoming exactly this kind of company. As noted, our revenue growth has increased to the low teens, and we believe that it will increase into the mid and then high teens in the coming years. We've shared our expectation of generating Adjusted EBITDA growth with a compound annual growth rate approaching 20% per year over the next three years. We've been investing our excess cash at high rates of return, both in the business and in repurchasing shares to create additional shareholder value.

Having gone through those five drivers, I'd like to turn some time now to Steve to review our guidance and outlook.

Steve Young
CFO, FranklinCovey

Okay. Thank you again, Paul. Guidance and outlook. As shown in slide 30, our initial guidance provided last fall was that in FY 2022, adjusted EBITDA would increase to a midpoint of $35 million, an increase of $7 million or 25% compared to adjusted EBITDA of $28 million in FY 2021. As discussed, we are pleased to have exceeded both that initial guidance and our interim updated guidance, ending the year with $42.2 million of adjusted EBITDA, representing growth of 51% compared to the $28 million of adjusted EBITDA achieved in FY 2021. Our guidance for FY 2023 is that in constant currency, our adjusted EBITDA will increase from $42.2 million in FY 2022 to between $47 million and $49 million in FY 2023.

Even after making accelerated investments in sales force growth and in content and technology, and in the context of current macroeconomic environment and the continued COVID impact in China. Underpinning this guidance are the following expectations. First, that a significant amount of the deferred revenue currently on our balance sheet will be recognized. This deferred subscription revenue is secure, it has already been billed, and a majority of it has already been collected. In addition, a significant portion of our more than $65 million of unbilled deferred revenue will be billed this year, and a portion of that will also be recognized. This provides tremendous visibility into our revenue for FY 2023 and beyond.

Second, that in addition to the recognition of our deferred revenue, our All Access Pass and Leader in Me subscription and subscription services sales will continue to achieve strong growth driven by high revenue retention, sales to new logos, and an expanding lifetime customer value. These are all assumptions in which we have high confidence. Third, in addition to the strength of our subscription business model, the increased level of investments we are making in sales force growth and content and technology this year gives us confidence in our ability to accelerate our growth in years to come. We view this as an important time to make these investments because it gives us the opportunity to increase our share of market in this environment.

Fourth, we're expecting sales in China and Japan to be relatively flat in the year, reflecting the impact of COVID-related restrictions implemented in FY 2022 that are continuing in FY 2023. Consistent with our overall guidance of Adjusted EBITDA increasing from $42.2 million in FY 2022 to $47-$49 million in FY 2023, we expect Adjusted EBITDA in the first quarter to increase from $9.9 million in last year's first quarter. Please remember, in looking at this $9.9 million last year, that was up from $3.2 million in 2019, the pre-pandemic.

To go from $9.9 million to our guidance of $10.5 million-$11 million in constant currency in this year's first quarter, even after absorbing the expenses associated with our hiring 30 new client partners during the back half of 2022 and our rollout of our new Impact Platform, we believe is a good first quarter result. This guidance reflects our expectation of achieving strong growth in the first quarter in North America, in our English-speaking direct offices in the U.K. and Australia, and in education. Partially offset by year-over-year declines in our operations in China and Japan, where their rebound from COVID restriction-related declines in the back half of FY 2022 will still leave them a bit behind in their performance in last year's first quarter, prior to the implementation of their new COVID-related restrictions.

We expect revenue growth in the first quarter of approximately 12%-13% percent. While some quarters revenue growth will be higher than others, we expect revenue growth for a year also by approximately 12%-13%, as Paul said, ish. So that's our guidance. Now our targets for FY 2023 through FY 2025. A little over a year ago, we set targets for our adjusted EBITDA to increase to $40 million in FY 2023 and to $50 million in FY 2024. A year ago, we increased those targets to $45 million and $55 million respectively. As shown in slide 30, at the end of the third quarter, FY 2022, we increased those targets further to $57 million in FY 2024 and gave a new target of $67 million of adjusted EBITDA for FY 2025.

Despite these current environment, we still expect to achieve those targets. Obviously, while dramatic changes in the world geopolitical environment, the economy and other factors could impact our expectations, we wanted to show that those are our current estimates. Paul, back to you.

Paul Walker
President and CEO, FranklinCovey

Thank you, Steve. We feel great about our continued momentum and look forward to accelerating growth in the future. With that, Daryl, why don't we turn it back to you to open the line for some questions.

Operator

If anyone has a question, you can press zero one on your touch tone phone. Once again, if you have a question, it's zero one on your touch tone phone. I'm standing by for questions. Our first question comes from Jeff Martin from Roth Capital Partners. Go ahead, Jeff.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

Thanks.

Operator

Jeff. Jeff, excuse me.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

No worries. Hi, Paul.

Paul Walker
President and CEO, FranklinCovey

Hey, Jeff.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

Hi, Steve. How are you doing?

Steve Young
CFO, FranklinCovey

Good. How are you?

Paul Walker
President and CEO, FranklinCovey

Good.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

I hopped on the call about halfway through, so I apologize if you've already addressed this. I was just curious where you are with the Impact Platform in terms of its rollout and what, you know, what kind of initial uptake you're seeing out of the client base.

Paul Walker
President and CEO, FranklinCovey

Great. Yes, we did address that. We launched it. You'll recall, we acquired Strive in 2021. We did some initial work to do some beta testing with clients. We didn't need to beta test the platform. It was already a going concern, but we needed to put our content on it. Earlier midway through fiscal 2022, we did a limited launch, spring and summer, with clients in one part of the country. That went very well. Then we are really excited. We launched on October eighteenth to all of our clients in the U.S. and Canada, and our English-speaking clients really everywhere, but US and Canada focused primarily. It's been out there since the eighteenth, going very well, receiving great feedback.

We will be localizing the platform into our core languages and throughout this year, you know, as we approach the winter and into the winter months, rolling it out into the other languages. Feedback's been great at every stage. The initial kind of pilot phase, the limited launch phase in the last couple of weeks here. Since it's been out in the wild, we've had great feedback from clients.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

Okay, great. I assume with the rollout of that, you have some pricing power within the All Access subscription. Curious what your plan is in terms of the pricing environment going forward.

Paul Walker
President and CEO, FranklinCovey

Yeah. We just having just completed our fiscal year, we always do price increases annually, those went into effect September first. Built into those price increases that we did, it was the presumption that they now have access to the Impact Platform, our clients have access to the Impact Platform, plus a whole slew of additional content and solutions still to come this year. I think maybe, just stepping back for a second, where do we see the Impact Platform driving increased revenue? One, you know, it does support the case for continued price increases.

I think even more significant than that will be that the thesis for the Impact Platform is that it seamlessly combines these really important elements that are necessary to drive measurable, sustained behavior change. Heretofore, those pieces have been a bit disparate, not just for us, but anywhere in the industry, and they're difficult for a client to pull together into an elegant, seamless way that you can deploy en masse across an entire organization. The Impact Platform providing a much more elegant and easy way for learning and development professionals to deploy content and a much more elegant experience for the end user, we think that, you know, there ought to be three outcomes here. One, the attractiveness of the All Access Pass value proposition, which was already attractive, will even be more attractive.

That ought to help us on the new logo front as we show that, showcase that, and talk about how this really gets the job done for clients. It'll help on the new logo front. It's built really to help us expand to larger populations, right? It's this idea of being able to scale our content even deeper and further into and across organizations. We ought to be able to see more pass expansion. Because it was allowed to so easily, it's not just an on-demand like self-study asynchronous learning platform. It brings together the ability for us to do cohort learning with FranklinCovey facilitators and for us to provide, you know, live human being based coaching all within the platform as well. It ought to continue to drive the services growth we've seen over the last many quarters.

I think those are probably the most important drivers of where the growth will come from, but it also does, to your point, support, you know, the case for, you know, continually taking a look at pricing.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

Okay. Was curious if you could give us an update on the Education Division. I know there's substantial amount of stimulus dollars for schools to help get their kids caught up. It looks based on the growth that you're posting and the number of schools added. Was just curious if there's any additional commentary you could provide around specifically what you're seeing in terms of the flow-through of those stimulus funds.

Paul Walker
President and CEO, FranklinCovey

Yeah, thank you. I'm gonna turn it to Sean Covey to answer that. As I do, I just wanna, you know, applaud Sean and the team. They had a great year. Just fantastic number of new schools and great school retention in the current environment. Sean, you wanna take on that question?

Sean Covey
President of FranklinCovey Education, FranklinCovey

Sure. Yeah. Hi, Jeff.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

Hi, Sean.

Sean Covey
President of FranklinCovey Education, FranklinCovey

Yeah. The ESSER dollars are out there, you know, $200 billion over the three different packages that came out. It's interesting that less than 20% of that money has been spent so far. That's definitely helping the market and helping us. There's a lot more to come over the next couple of years. I think that's a factor for our success. I think more important, why we're having success, probably the number one or number one and two reasons would be, number one would just be, our solution is just perfectly designed to meet the needs and the challenges in the marketplace right now. What you have right now is a lot of turnover of teachers and principals, mental wellness issues, inequity.

You've got a lot of underperforming minority groups, learning loss because of COVID. You know, the need suddenly for the market recognizing that social emotional learning, these life skills and people skills are so important to employers and to college and career. All that is just right down our lane. That's what we're best at. When we started this 12 years ago, we were already in a good spot. The events of the last few years have made us even more needed. That's helping us tremendously. The one other thing I'd point to is just that we've really turned our focus from selling to schools to selling to districts. Districts are bigger, they're stickier. Our retention rate with districts is 95%, while our retention rate overall is 89% for single schools.

We've earned the right because of our performance and the kind of results we're getting to work with districts. I think the district focus, our solution being perfectly in line with the challenges of today, combined with, you know, a good funding environment has helped us.

Jeff Martin
Co-Director of Research and Senior Research Analyst, Roth Capital Partners

Very, very helpful. Appreciate it.

Paul Walker
President and CEO, FranklinCovey

Thanks, Jeff.

Sean Covey
President of FranklinCovey Education, FranklinCovey

Sure.

Operator

Once again, if you have a question, it's zero one on your touch-tone phone. Our next question comes from David Storms from Stonegate Capital Partners. Go ahead, Dave.

David Storms
Director of Research, Stonegate Capital Partners

Thank you, and appreciate you all taking my call. Just a quick one from me. How's it going? Looking at your release, you mentioned that approximately 46% of your All Access subscriptions are now multi-year contracts. I was wondering if you just shed a little more light on the length of those contracts if, you know, you're happy with that number at 46% or you're looking to drive that higher. You know, what are your thoughts around contract lengths?

Paul Walker
President and CEO, FranklinCovey

Yeah. Thanks so much. That's a great question. So we're very happy with that number. Just to provide a little context, when we converted to a subscription model, this is about 7 years ago, we hadn't conceived of the idea that we ought to try to sell multi-year contracts. That sounds a little silly and, well, it sounds a little silly now, but we hadn't. Really throughout the first couple of years of All Access Pass, that was not a focus of ours. It became a focus. Over the past handful of years, that number has continued to steadily increase from nothing to now approaching half of the contracts, and I think maybe even more importantly, significantly more than half of the revenue.

While it's 46% of contracts, it's 61% of the revenue of our subscription, of our All Access Pass subscription revenue is in a multi-year contract. For us, multi-year, to answer the other part of your question, these are two-year or longer contracts. All of our All Access Pass contracts are a minimum one year, and we bill up front. Everybody signs at least a one-year contract. We bill and collect all the cash up front. Almost half of the contracts, though, are two years or longer. I would say, Steve, that that probably is like two point something years. Two point-

Steve Young
CFO, FranklinCovey

Two and three years is.

Paul Walker
President and CEO, FranklinCovey

Yeah. Two and three years is kind of the most common. And there's 61% of the revenue wrapped up in those contracts. We're happy about that. I think, you know, maybe the other question that would be, or the other point here that might be helpful is what's driving that is the nature of the challenges we're helping clients solve. We're not really in the thick of thin things, the things that a client's gonna get solved because they come in and work with us for a quarter, right? The journey that they're on with us is a larger journey of transformation. It's across the entire organization, equipping people with the skills and capabilities, and that's just not something that happens overnight, and our clients recognize that.

Out of the gate, they're thinking in terms of multi-year. We're thinking in terms of multi-year. We're on a journey together. We have a mantra we throw around internally, clients for life. We kinda wring our hands every time one of those clients that we have doesn't end up being a client for life. I think, you know, I believe this number will continue to grow. It's grown quarter-over-quarter. I don't know that we'll ever be at a 100% multi-year contracts. There'll always be a CFO or two like Steve out there that says, "Hey, no, we're not gonna sign a multi-year contract." But just kidding. Steve signs those too.

I do think there's continued growth opportunity here and both on the number of contracts and on the amount of revenue.

David Storms
Director of Research, Stonegate Capital Partners

That's perfect. Makes a lot of sense. You know, long-term solutions require long-term contracts.

Paul Walker
President and CEO, FranklinCovey

Yeah.

David Storms
Director of Research, Stonegate Capital Partners

If I could ask one more, just going back to your, client partners, just any more color on the current hiring environment. Are you starting to see that, swing back in the favor of, you know, you, the employer, or is it still challenging out there?

Paul Walker
President and CEO, FranklinCovey

Yes. The answer is yes, it has swung back a bit. It was challenging throughout the first part of last year, frankly even into the later part of our fiscal year. We have an amazing recruiting team, and they did a great job. We set the goal at the beginning of the year to say we were gonna add net 30, which for us was. Again, if you go back in time, hiring client partners has been a part of our growth strategy, an important part, for many years. Early on, we built the infrastructure to step out and say, "Okay, we're gonna hire five a year new, and then let's move that to 10." Then we bumped that to 15.

We said, "Hey, what if we could hire 20 new in a year?" We did. This last year, we said, you know, "We're gonna go for 30." We felt great about achieving that. It was both a difficult environment, but also I think partly because of what's happening inside our company and how well things are going, we're attracting amazing people who want to come be a part of what's going on. They're attracted to our mission and what we're doing. We were pleased to hire 30 and build the infrastructure at the same time to step across again and move that number to 40 in this current year.

David Storms
Director of Research, Stonegate Capital Partners

That's perfect. Thank you, and congrats on the strong year.

Paul Walker
President and CEO, FranklinCovey

Thanks, Dave.

Operator

Once again, if you have a question, it's 01. Our next question is from Alexander Paris from Barrington Research. Go ahead, Alex.

Alexander Paris
President and Senior Managing Director, Barrington Research

Thank you, and thank you for taking my question. Congratulations on the strong finish to the fiscal year. I wanted to dive a little deeper into capital allocation. I think you talked about it a little bit earlier. I had a technology glitch here, but I think I got it. You did share repurchases of close to $24 million this year. Didn't look like you repurchased any shares during the fourth quarter. I think that was the nine-month total as well. How do you decide when to repurchase shares? Is it a market price versus your calculation of intrinsic value, that sort of thing? What sort of share repurchases should we be assuming going forward? I realize they're opportunistic to some extent, but cash is building.

Paul Walker
President and CEO, FranklinCovey

Steve, do you wanna comment on that?

Steve Young
CFO, FranklinCovey

Alex, yes, we like being in a position of opportunistically buying shares in the open market. We also, for the next few years, will have an accelerating, significantly accelerating, number of shares granted under our LTIP programs that were extended two years due to COVID. We have a lot of buybacks related to those grants also. Yes, Alex, when we're in a position to buy opportunistically, meaning we're looking at a lot of things. We're looking at alternative uses of cash, of course. We're looking at our net present value of cash flows calculations compared to the stock price, looking at the direction of the, you know, the stock price is going.

We're considering, you know, things going on internally that might preclude us from buying shares at any point in time. I believe what we're doing is what you might expect. We're considering all of those factors all of the time and deciding when it would be prudent for us to be in the market and at what price, and then we buy shares. As you know, we don't make any commitments as to how much we're going to buy, but I think you can expect us to be buying shares in FY 2023.

Alexander Paris
President and Senior Managing Director, Barrington Research

Gotcha. That's helpful. Other priorities, obviously, are organic investments, which you've given a lot of detail on, hiring of the client partners, content technology, and so on. Repurchases, we just spoke about. What about M&A? You've been reasonably acquisitive over the years. What's your expectations for M&A going forward? Are there any areas that you need to add, and there's a build versus buy decision, things like that?

Paul Walker
President and CEO, FranklinCovey

Yeah, Alex, this is Paul. I would say that is another area where as we think about capital allocation, we're thinking about quite a bit right now. There's a lot going on in the industry. Which presents a lot of interesting opportunities. I think for us, it comes down to one of the deciding factors is that build versus buy, right? The last couple of deals that we've done, Strive and Jhana, were very much that. We were clear we needed the capabilities that each of those companies brought to us, and we thought, "Gosh, this should be a buy versus build. We'll get there more quickly, et cetera." There, I...

You know, we could envision adding additional capability to the All Access Pass and making a potential buy versus build decision. There could also be, you know, expanded content areas where again, we would ask the question, do we have the wherewithal to build or should we go buy? I think increasingly there might be opportunities to add more customers more quickly. That could be a buy versus build. Of course, we're gonna build our own customers. I mean, that's we have a great return on hiring client partners, as you know, from over the years of hiring and growing our own sales force. If there was an opportunity to accelerate growth even more quickly than that singular play would provide, that would be another opportunity.

We're thinking about those, maybe even at greater rates right now than we have in the past. I expect we'll continue to do so as we go throughout fiscal 2023.

Alexander Paris
President and Senior Managing Director, Barrington Research

Great. Thank you very much. That's helpful.

Paul Walker
President and CEO, FranklinCovey

Thanks, Alex.

Operator

We have no more questions at this time. I'll turn it back to Paul Walker for closing comments.

Paul Walker
President and CEO, FranklinCovey

Thank you, Daryl. Well, again, thanks everybody for joining today. I just wanna thank our entire team for their great work throughout fiscal 2022. We're pleased that you're on this journey with us as well. Thanks again for joining us. Have a great rest of your evening.

Operator

Thank you, ladies and gentlemen. This concludes today's conference. Thank you for participating. You may now disconnect.

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