Good day. Thank you for standing by. Welcome to Phoenix New Media fourth quarter 2022 earnings conference call. At this time, all participants are on a listen only mode. After the speaker presentation, there'll be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. You would then hear an automated message advising your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, to Muzi Guo from IR department. Please go ahead.
Thank you, operator. Welcome to Phoenix New Media's fourth quarter 2022 earnings conference call. I'm joined here today by our CEO, Mr. Shuang Liu, and our CFO, Mr. Edward Lu. On today's call, management will first provide a review of the quarterly results and then conduct a Q&A session. The fourth quarter 2022 financial results and the webcast of this conference call are available on our website at ir.ifeng.com. A replay of the call will be available on the website in a few hours. Before we move on to the prepared remarks, let me refer you to our safe harbor statement in our earnings press release, which applies to this call as we will make forward-looking statements. Finally, please note that unless otherwise stated, all figures mentioned during the conference call are in RMB. Now, I would like to turn the call over to Mr.
Shuang Liu, our CEO.
Thank you. Hello, everyone, and thank you for joining our call today. In the last quarter of 2022, restrictions imposed to control the spread of COVID-19 were finally lifted. Lockdowns came to an end. Despite the exponential rise in the number of infected cases in December, our team's unwavering commitment to achieve our goals enable us to close the quarter with the total revenue exceeding our previous revenue guidance. Along with our efforts to improve operational efficiency, operating costs in the fourth quarter decreased by 63% year-over-year, resulting in a profitable quarter. Additionally, we continue to optimize the production and distribution of premium content and improve our iPhone product to enhance user retention and engagement.
In Q4, we continue to demonstrate our leading role in the coverage of major events and breaking news, including the year-long Russia-Ukraine conflict, with updates on Ukrainian army's counterattacks on referendums in four Russian-occupied regions. We also reported on the China-Russia-U.S. standoffs over the conflict, the Nord Stream incident, and looming nuclear threats alongside other major events like the U.S. midterm elections, G20 summit, and the passing of former leader Jiang Zemin. Above all, the pandemic and related public policy remain at the forefront of everyone's concerns. Throughout, we deliver reliable, accurate, and timely information, and most importantly, fostered rational discussion among our user community. Our original columns provided extensive coverage of the pandemic from various angles.
Our health and wellness themed column, Humor Intelligence Agency, 中 华 情 报 局, not only provided useful information such as home remedies, vaccine usage, and when to seek professional help, but also offered insightful analysis on the COVID development. Articles addressing issues such as the risks of reinfection and public policy trends received over 10,000 views on WeChat. Our commentary column, The Message function, published over 100 articles and tackled controversial topics such as the readiness for opening up the overburdened medical system and challenges faced by individuals with underlying conditions. These commentaries received widespread recognition and were frequently reported by other mainstream media and WeMedia outlets. Our investigative columns, Eye of the Storm, 风 暴 眼, continued to fulfill our media oversight role by investigating and reporting on controversial incidents.
For example, it reported on the incidents where insurance companies denied pandemic insurance claims and investigated companies that may have unethically profited from the pandemic, both generated heated discussions across the Internet. Despite the challenges posed by the pandemic, many of our year-end events, our marketing campaigns, were successfully carried out online, resulting in the much lower execution cost while achieving viral online exposure. For instance, our 2020 Fashion Award created a viral red carpet show, generating 50 million views on social media, followed by the presentation of the Fashion Awards, where we celebrated the most impactful role models in fields such as fashion, culture, art, and sports. Our iFeng Finance Summit with the theme, Stepping Forward with Determination-Focus on the crucial role of the private sector and economic implications of the epidemic prevention.
The performance data of the event reached a historical high, with 35 hot searches on Weibo, over 2 billion reads, and 1.2 billion video plays across the web, making it one of the most high-profile industry events during the year. In Q4, we further refined our hot topic curation strategy. Our hot topic delivered deeper into categories other than news and politics, including finance, technology, culture, entertainment, and sports, attracting more diverse user demographics. The interactive features related to hot topics were greatly enhanced. Besides posting comments, user can comment and vote on each other's comments, which rise and fall in the rankings as people comment or vote on them, providing more incentive for users to interact. Our opinion poll function also became a popular tool where users can express and exchange their views regarding the hot topics.
The live poll results are widely reported and shared, delivering more user engagement. We launched an immersive video screen format with an improved algorithm. Compared to the traditional video layout, the average number of clips played per user increased by 40%, and the average time spent per user watching videos increased by 30%. After the launch of the immersive video streaming format, total time spent in the APP per user increased by 8%. We further improved the synergies between our AI framework and our editorial system. Our AI framework has always played a key role in increasing productivity of the selection and distribution of trending topics. Our seasoned editors' curation and recreation of the content greatly improved the effectiveness of the content recommendation. During Q4, the click-through rate of our content increased by 20%.
The number of shares doubled, which helped acquire new users and activated existing ones. Moving on to revenue diversification. For online reading, we continue to monetize our premium IPs through partnerships with major third-party platforms, such as NetEase Reading. In addition, our audiobooks garnered enthusiastic reviews on the third-party platforms, like Himalaya, with multiple titles reaching over 10 million plays and ranking in Himalaya's new book top list. For the real estate vertical, towards the end of 2022, several state support measures were rolled out to boost recovery of the property sector. As a leading media outlet in the sector, our team probably tracked and interpreted these policies, interviewed industry experts and opinion leaders, and provided analysis and reports on the major players in the industry. As consumer confidence takes time to rebound, short time pressure still persisted within the tech sector.
In response to the challenging environment, we prioritized cash flows, collected historical bad debts, and optimized local business teams through closure and consolidation, while streamlining human resources costs. As to e-commerce, despite the sluggish consumer market, our health and wellness and food and beverage sectors performed well during the year-end. By leveraging our extensive product selection and more efficient algorithm-driven recommendation system, our health and wellness sector achieved a sales breakthrough, doubling the sales revenue compared to the previous quarter. Meanwhile, the food and beverage sector resulted in tripled revenue compared to the previous quarter, with a special focus on holiday gift-giving. To recap, in the fourth quarter of 2022, we remained committed to optimize cost structure and enhancing productivity, all while elevating our differentiation in areas of original content creation, hot topic curation, and our flagship APP product.
We are hopeful that this quarter marks the end of the disruptive impact of the COVID-19 pandemic, we look forward to a revitalized market and improved economic conditions in 2023. Although there will still be obstacles to overcome, we're dedicated to revitalize our core business and achieve new milestone in revenue diversification. With that, I will now pass the call on to our CFO, Mr. Edward Lu, to provide a closer look into our quarterly financials.
Thank you, Shuang, and hello, everyone. I will now walk you through our financial performance for the first quarter of 2022. All figures mentioned will be in RMB. Our total revenues were RMB 223.9 million as compared to RMB 302.9 million in the same period of last year. To elaborate, net advertising revenues were RMB 205.4 million, compared to RMB 279.2 million in the same period of last year. The decrease was mainly due to the reduction in advertising spending of advertisers in certain industries. The intensified industry-wide competition and the negative impact of the COVID-19 outbreak in China in the first quarter. Paid services revenues were RMB 18.5 million, compared to RMB 23.7 million in the same period of last year.
The decrease was mainly due to the reduction in the content spending of certain customers. Gross margin in the first quarter of 2022 increased to 39.4% from 34.8%. At the same time, total operating expenses decreased by 73.9% year-over-year as a result of strict cost control measures implemented. We also recognized life allowance for credit losses in the first quarter of 2022 after collecting some long accounts receivables. As a result of this effort, income from operations was $46.7 million, compared to loss from operations of $53 million in the same period of last year. Net income attributable to iFeng was $41.6 million, compared to a net loss of $35.4 million in the same period of last year. Moving on to our balance sheet.
As of December 31, 2022, the company's cash and cash equivalents, term deposits, short-term investments, and restricted cash were RMB 1.15 billion, or approximately $167.4 million. I'd like to provide our business outlook for the first quarter of 2023. We are forecasting total revenues to be between RMB 123.1 million and RMB 143.1 million. For net advertising revenues, we are forecasting between RMB 107.4 million and RMB 122.4 million. For paid service revenues, we are forecasting between RMB 15.7 million and RMB 20.7 million. These forecasts reflect our current and preliminary view, which are subject to change and substantial uncertainties.
In summary, in the face of adversity posed by the COVID-19 pandemic in the fourth quarter of 2022, we achieved a profitable quarter through our team's continuous efforts and effective cost control measures to increase operational efficiency. In addition, we continue to enhance our content creation and distribution capabilities, upgrade our iPhone app features, and investigate new monetization strategies to improve our revenue stream mix. Looking ahead, we will remain steadfast in our commitment to prudent financial management and the creation of sustained value for our shareholders. This concludes the prepared portion of our call. We are now ready for questions. Operator, please go ahead.
Thank you. As a reminder, to ask a question, please press star one one on your telephone and wait for your name to be announced. To withdraw your question, please press star one one again. Please stand by while we compile the Q&A roster. I show the first question comes from the line of Sue Roseang from 86Research. Please go ahead.
Thank you. Good morning, management, thank you for taking my question. I was wondering if you could provide some insight on the app business for the year 2023. Additionally, could you please elaborate on the specific initiatives and efforts the company plans to undertake in the coming year to drive the growth? Thank you.
Thank you, Sue. This is Edward speaking. In 2023, we expect the economy to gradually recover from the pandemic, but it's uncertain whether it will go back to pre-pandemic levels. As for brand advertising, we anticipate a rebound in industries like automobile, food and beverage and e-commerce. For real estate, it may be slower. Despite this, we are well prepared with our rich marketing solutions and meticulous services to secure advertising budgets from our clients. Our original premium content and refined hot topics strategy continue to bring us loyal and highly engaged users, boosting our media brand influence and value.
We are also upgrading our products to create an engaging community for users and increase user retention, which also helps to boost the brand advertising sales. Actually, our vast traffic on third party social platforms is another vital marketing resource. It helps our advertisers reach more potential customers and attract new advertisers who prefer social media marketing. To achieve monetization goals, we set clear targets for our social media accounts and evaluate their performance based on metrics like user reach, engagement, content quality, and user demographic. We expect our social media marketing sales to grow and complement our brand advertising solution.
As to performance-based advertising, while the oversupply of, you know, ad inventory on short video platforms has affected the market share of other platforms, we are offsetting this pressure by increasing user stickiness and the engagement of our product. Additionally, we are offering our technical capabilities of programmatic advertisements to help third-party applications monetize their traffic, further offsetting the pressure. Through these combined efforts, we hope to create greater value for our clients and boost our monetization efficiency. I hope I have answered your question.
Yes, that's very helpful. Thank you.
Thank you. I show our next question comes from the line of Alice Tang from First Shanghai. Please go ahead.
Good morning. Thanks for taking my question. My question is related to ChatGPT or the AI-generated content. Can management share with us how AIGC could impact your business, please?
Thank you. It's a very good question. Of course, ChatGPT is a incredible, powerful tool that takes content creation and delivery to a whole new level. There are so many ways we can benefit from AIGC from extracting text and summarizing complex information to identifying trends and curating relevant content. When implemented properly, it can significantly improve productivity and even have a big impact on recommendation algorithms and content delivery. Actually we are really excited about the AIGC and the trend it's bringing to the industry. You may already know, like Baidu has launched a conversational AI bot called Ernie Bot in China. We have become one of the first ecological partners with Baidu's Ernie Bot.
We are looking forward to fully experiencing and integrating its capabilities. Moving forward, we will be keeping a close eye on new technologies such as AIGC and potential applications for our business, related talents and even investment opportunities. Just like we did when we found Eden in the past. Thank you.
Thank you.
Thank you. I'm showing no further questions in the queue. At this time, I'd like to turn the call back over to Muzi Guo from management for closing remarks. Please go ahead.
Thank you. We have come to the end of our Q&A session and our conference call. Please feel free to contact us if you have any further questions. Thank you very much for joining us today on this call. Have a good day. Thank you.
Thank you. That concludes it. You may all disconnect at this time.