Thank you for standing by, and welcome to the Flowers Foods third quarter question-a nd- answer session conference call. I would now like to hand the conference over to J.T. Rieck, Senior Vice President, Finance and Investor Relations. Thank you. Please go ahead, sir.
Thank you, operator. Good morning. I hope everyone had the opportunity to review our earnings release and presentation and also listen to our prepared remarks, all of which are available on our investor relations website. Following the conclusion of today's Q&A session, we will also post an audio replay of this call. Please note that in this Q&A session, we may make forward-looking statements about the company's performance. Although we believe these statements to be reasonable, they are subject to risks and uncertainties that could cause actual results to differ materially. In addition to what you hear in these remarks, important factors relating to Flowers Foods business are fully detailed in our SEC filings. We also provide non-GAAP financial measures for which disclosure and reconciliations are provided in the earnings release and at the end of the slide presentation on our website.
Joining me today are Ryals McMullian, President and CEO, and Steve Kinsey, our CFO. With that, Debra, can we begin the Q&A? Debra, we're ready to start the Q&A, please.
Thank you. Can you hear me now?
Yes.
Okay. I'm sorry.
That's all right.
To ask a question, you may press star one on your telephone keypad. That is star one. To withdraw your question, press the pound or hash key. Please stand by while we compile the Q&A roster. Your first question comes from Bill Chappell with Truist Securities.
Thanks. Good morning.
Morning, Bill.
Hey. I guess can you talk a little bit more about just what you're doing or what you're seeing on the price mix, and in terms of the move of consumers more to branded and trying to understand, I guess first from a manufacturing standpoint, are you starting to change your mix where you're actually making less private label and making more branded just to reduce kind of sales? At the same point, is this really all just brand migration, or is there any pricing in it?
Yeah. To start with the manufacturing concept, Bill, as you know, we have pretty flexible manufacturing facilities, so the same plant that makes brand oftentimes makes private label too. It's very easy for us to shift along with the consumer dynamics from private label to brand. To layer on top of that, if you think about the Lynchburg bakery is probably a great example of moving up the mix chain or up the margin chain, depending on how you want to look at it, towards our higher margin products and adding production capacity to serve the market that way. From a pricing standpoint, we haven't seen too much pure pricing this year, but the promotional environment is certainly well beneath historical levels. Average base prices are, I guess, up some.
We have seen that start to tick back up a little bit more recently, but still well off the historical levels.
Got it. Then I guess what I'm trying to understand the migration to brands. There's one benefit from going from private label to Wonder. There's another one going up to Dave's Killer Bread. Which is the bigger driver, or is it kind of all the above?
Yeah. In totality, you're right in what you say. The DKB margins and the Nature's Own margins together would be higher than Wonder and some of the other brands. Any shift out of that lower margin business to higher margin business in totality helps the bottom line.
Okay.
DKB, obviously, is a tremendous growth driver. Canyon's been a big growth driver this year, and both those carry very high margins.
Got it. Then looking to next year, I realize you're not giving guidance, but two questions. One, what kind of impact on your business is the fact that 70% of U.S. school children are going to school at home or virtually or hybrid, and that that might change, and hopefully for a lot of us, sometime in 2021?
Yeah.
Is it a positive or a negative impact? The same thing, I think, Steve, you had mentioned there was a variable comp component, which understandably everyone is having a good year. What kind of switch does that turn into a tailwind as you kind of reset that to normal numbers for next year? Thanks.
Yeah. Sure. Bill, let me take the school children piece. I'll pass it to Steve for the incentive comp. There's sort of puts and takes to the kids being at home, right? We sort of miss the back to school bump that we normally get in the fall with all the kids staying home or having gone and getting pulled back. Again, on the other side of the equation, you have elevated in-home eating if the children are home all day, which is really what we saw at the outset of this, right? Everybody's sitting around at home, kids at home, parents at home. You get that increase in at home eating. There's a little bit of a balance and puts and takes there. It's a little hard to separate them and quantify them. I guess at the end of the day.
I know there's probably going to be a lot of questions about 2021 this morning, so might as well go ahead and make a few comments around that now. Obviously, as I'm sure you can appreciate, it's pretty tough to plan for next year, just given the outsize year that 2020 has been. There's two ways you can think about it. You can sit here and try to guess what the demand environment is going to be in 2021 and beyond, or you can sit here and figure out what strategies do you need to put in place to drive that demand environment. That's what we're trying to do through our portfolio strategy, through the brand support that we continue to increase and bring to bear to grow our brands.
You can either take what you're given or control what you can control and try to drive that brand environment with good innovation, great quality, and brand support. That's how we're approaching next year. Steve, do you want to address the incentive comp?
Sure. Obviously, Bill, you're right. As you look at the year and you can see through the comments and the financials and the fact we've raised guidance and brought up the lower end as the year progressed, that it has been an outperformance compared to where we thought coming into the year. Obviously that's flowing through the P&L this year. As we plan for next year and we set targets and goals, we won't give you specifics around incentive comp, but we do expect things to normalize somewhat, because obviously we'll set our goals in line with what we think expectations are. While there'll be a bit of a tailwind from this year, we expect the incentive comp to be somewhat more normal going into 2021.
Okay, great. Thanks so much.
Thank you, Bill.
Your next question comes from Brian Holland of D.A. Davidson.
Yeah, thanks. Good morning, and congrats on the continued strong results.
Sure.
I wanted to ask first about 4Q. You cleared what was, at least in my model, a pretty high bar that I set for you in Q3. If I look at the guidance revision, the low end is above what my model implies for Q4. Now, certainly it's possible that I'm just not doing something right in my model here for Q4. Assuming that there's no real issue there, I'll ask the question, anything incrementally stronger building into year-end? It does feel like a pretty marked improvement in guidance.
Yeah. I'll let Steve comment here as well, but nothing specific I would call out. As I said earlier, we continue to see pretty good trends from a branded retail standpoint. You see that data as well, still pretty elevated. As far as we can see, we don't see that dropping off substantially. The headwinds in Q4 are always the holidays for us, which is a very strong roll season, which is not a huge part of our portfolio. It depends on how the holidays go, too. On the upper end of the range, you're seeing continued elevated branded retail as we have been seeing. It's in recent weeks kind of plateaued and been pretty steady week over week. If we continue to see that, we feel good about the upper end.
Obviously, the lower end of it will reflect some relatively meaningful drop-off in the branded retail mix. Steve, any other commentary you want to make?
Not specifically. I think Ryals covered the majority of it, just to remind folks, Q4 is typically our toughest quarter as you look at the year and as things progress. Ryals did call out the fact, and we did call out in the release, the prerecorded comments. Actually, there's three holidays in the fourth quarter this year, even with the extra week. Typically, that business is roll business and our strength is more on the low side. We are taking a little cautionary look around the holidays. As Ryals said, if this branded mix continues to perform well, things should shape up rather nicely for the quarter.
Yeah, I should just clarify. I do have the extra week in, I'm looking for mid-single digits in the branded retail segment in Q4. You are clearly outperforming that in the scanner data we can see thus far.
Right.
Anyway, just to clarify that on my end. Two dynamics that seem to be rearing its head based on some other food companies that we have reporting this earnings season that have weighed on you in the past. One, we're hearing about tight labor markets and costs related to that. We have freight. Labor seems like that's a particularly acute issue for you guys given the manual intensive manufacturing. On the freight side, 2017, 2018, you guys actually had a lag impact as I recall, given the way you go about that. Just curious, obviously, any comments on the labor side, how we should be thinking about that going forward?
Then on the freight side, just thinking about how you manage what we saw 2017 into 2018 and how that impacted you, and maybe what changes did you make that might allow you to mitigate those factors in 2021 if this continues? Thanks.
Sure. Thanks, Brian. I'll take the labor market piece and maybe let Steve address the transportation side of it. Yeah, look, the labor markets continue to be a bit of a challenge depending on where you are. It's not acute everywhere, but we certainly have some areas where we continue to struggle a bit, just keeping people, keeping turnover down. You have the overlay of COVID, so you have folks calling out for one reason or another. It does present some challenges in the plants. In fact, despite our excellent results, we still have a lot of opportunity in our plants. Our efficiencies are down a bit, even from last year. That may seem counterintuitive with the results that we've had, but you've got the volume drop-off, plus you have higher scrap rates and things like that are directly attributable to the stability of your labor force.
A lot of effort to try to bed that down in particularly, where it has been most acute, because there's some meaningful improvements that we can make there. I think beyond that, we've talked about before, really working on our overall work environment. Making sure that our pay scales obviously are competitive, that's one element, but also working on things like scheduling. Because we find, as many other companies have found, that there's a huge quality-of-life component at play today that's oftentimes equally or more important than the compensation. Working on our scheduling to give more clarity to particularly our frontline employees on when they will have time off, trying to ensure that they have consecutive days off where possible, which is a significant departure from the norm in our industry. Those types of things really do make a difference.
We continue to work on that as well. Steve, on freight?
Sure. Brian, I'd say we've benefited somewhat this year from the fact that our mix is more DSD-driven. As you recall, we term it as a closed-loop system. We actually have three to four primary carriers for our DSD products that deliver to our DCs. Those contracts are usually negotiated on a 12, 24-month cycle. We're not in the true market buying so much freight as we do typically on our warehouse business. We have seen some benefit for that. If this mix continues into 2021, we would expect some of that to continue until we begin to lap some of it late in Q1. Also, I would say, as Ryals alluded to, on the labor side and being more efficient, I think we've gotten more efficient from a production standpoint and our runs.
We have better transportation run efficiency as well because we're sending fuller trucks to these DCs versus sending half loads. That's impacted us as well. Again, that's mix-driven. If that continues through 2021, I would expect to continue to see somewhat stable transportation going into next year as well. Obviously, fuel costs will impact that as well. I would say those are probably the three or four factors that really influence transportation for us.
Thanks. Appreciate all the color. I'll leave it there. Best of luck going forward. Thanks again.
Thanks, Brian.
Your next question comes from Mitch Pinheiro, Sturdivant & Co.
Good morning.
Hey, Mitch.
Hey. Just looking at current trends, how has food service been ramping for you? If you could break that out sort of QSR and casual.
Sure. The QSR business, I think we mentioned this on the last quarter, so it's kind of a continuation of the trend. The food services, the fast food, excuse me, QSR business has been a bit quicker to recover just by its nature, drive-throughs, that sort of thing. Chick-fil-A's the ones I see. The lines are double wrapped around the store. They're doing pretty well. The sit-down, fast casual type stuff is still lagging. Mitch, it's off the bottom, but still well down. You can see that in the non-retail numbers that we put out, down roughly, 14.5% or so. Off the lows that we saw early in the year. Slow recovery there. I think it's gonna be a long time. That's my personal opinion. You kind of have to factor into that, well, what happens with COVID?
You have another surge, it's really going to get hurt. You're seeing that start to happen in Europe, with the new lockdowns and does that migrate its way over here as we move into flu season? We'll have to see. It's trying to come back, but it is slow, and I think it'll be protracted.
Is it off the bottom, like in the third quarter, as we're here in the fourth quarter, is it just sort of stabilized? Is that what you're saying?
Yeah. In the second quarter, non-retail for us was down 15.8%. In the third quarter, it was down 14.7%. Better, but not by a whole lot.
Okay. As you're looking into 2021, just broadly speaking, in broad terms, what type of cost savings, supply chain savings, part of that $20 million that you had this year, are we talking about the same type of level of cost savings next year, or does it drop off? Any color around that?
For obvious reasons, I'd rather stop short of actually quantifying it. It is a continuation of many of the same initiatives we had in place this year. It'll be largely first-half weighted until we lap it in the second half, Mitch. It's across those same categories, right? The overhead streamlining that we did, procurement, depot consolidation, all the things that we've talked about. That is not to say that we're not working on additional incremental things. Some of those are still in the planning stages, but it'll be meaningful, but it'll also be mostly first half weighted.
Okay. Just a couple more. Has the current environment affected your ability to gain new distribution or getting new products on the shelf in your newer territories? Has this been good for you? Has this been neutral? Any color around that?
It really hasn't. We've continued to introduce new products, the DKB buns, the Perfectly Crafted line extensions that we talked about in the prepared remarks. All that's happened in the midst of all this. We're not the only ones. Our competitors have put new products forth. We've gained new shelf space during this period. Mitch, no really meaningful geographic expansion during this, by the same token, we weren't trying to. We're really focused, as we've talked about before, on places like the Northeast, where we're still relatively low share. We're there, really trying to gain deeper penetration by gaining incremental shelf space and putting forth our brand support, those types of things. From that standpoint, it really hasn't, Steve, unless I'm missing something, it really hasn't impacted us negatively.
Okay. Then just last question on Tasty Baking.
Hey, Mitch, let me cut you off there, because I do want to add one more thing to your question, as I sit here thinking about it. I do think in some ways that the COVID circumstance has been a positive relative to new product introductions, because what we have seen in the mix shift is somewhat of a shift away from traditional loaf to buns and rolls and to breakfast items. Right? As we've introduced new items in those categories, from that standpoint, it's actually been a positive rather than a neutral.
Okay. Got you.
Yeah.
Thank you. I just wanted one more question about Tasty Baking. Where are we right now here in the fourth quarter with Tasty Baking? Are the operations sort of optimized where you want them to be? Is this something that we're going to see slowly build into the first half of next year? Were Tastykake sales up, or can you talk about up, down in the third quarter?
I'll answer your question bluntly to start, and then provide some color. We are not where we want to be, period. We are making improvements. I'm extremely pleased with the job that David Roach is doing. As you know, he's one of our more seasoned operational executives. He's doing a great job up there with a very difficult task. We have installed new automation. Most of that is complete. We have made some management upgrades. We have even brought in some outside help to improve our operational processes. We've been through union contract negotiation, and that is all settled down now. Things are getting better, Mitch. I think that I forget the exact phrasing you used, but I think it's spot on that I expect to see slow, steady progress as we move through next year.
If we're successful, I believe that that slow, steady progress will culminate in a meaningful improvement for the company next year.
Okay.
Oh, yeah.
Thanks very much.
By the way, Tasty was flat for the quarter. Let me point something out there.
Okay.
The operational inefficiencies that we've been experiencing at Navy Yard has impacted their top line, too. Because of those inefficiencies in scrap, Mitch, we've had to cut product, which obviously impacts your top line. Making these improvements will not only help the bottom line, but it'll improve the top line as well.
Okay. One more thing. I do like the new conference call format.
Good, thanks.
Appreciate you doing that.
Sure. You bet.
Your next question comes from Ryan Bell of Consumer Edge Research.
Hi, everyone.
Morning.
Is there any way you could provide some details about the direction of store brand retail parts of your business throughout the quarter? Kind of talking about where they were to start the quarter and where they came at the end, just to see where the momentum is being pushed.
The intra-quarter trajectory of private label, is that what you're asking?
Yeah, for the private label and then also the non-retail portion of the business.
Okay.
I know that's still down and improved a little bit, but it's harder to get the magnitude of sort of the month-to-month to figure out where that might be going.
I'm with you, Ryan. I don't have that in front of me. I have the totals, which you already have from the release. We can look into that and come back to you, though. I want to say it was fairly steady for the quarter. Let me check that.
Okay. Thank you. When we're talking a little bit more about private label at the industry level, we've been seeing that down pretty significantly in scanner. Would you be able to share some of your perspective about the drivers of the industry decline? Obviously, producers such as yourself have the ability to favor branded over store brand for the margin advantage and other reasons. Is there any commentary you could have about that on the industry level?
Yeah. I've talked a little bit about this before, but it's a kind of a key question, right? I think it all started at the outset of the pandemic because you had this massive shift to brand because of capacity constraints, right? Everybody was pumping out as much branded product as they could in a limited SKU assortment. Now, as we've maybe found something akin to a new normal, now what's driving it? I think e-commerce is one. The brands are a bit more prominent on the e-commerce platform, and obviously that's playing a much larger role today. I think it's time spent in store is a lot shorter now. Number of trips are shorter. People don't want to spend a lot of time wandering around the grocery store. They go for what they want.
In this particular case, brand delivers more of what they want than perhaps the private label does. There's more differentiation there. There's more innovation there, some of which we're happy to have brought to the category. Yeah, I think those are probably the primary drivers.
Okay. That kind of seems like as you're looking out to 2021, that the private label probably is not going to be picking up quite as much given what you're talking about overall.
Yeah. I mean, I would certainly think so. If we do our job correctly and we bring a compelling brand proposition to the consumer, then naturally hope that should lead them to stay with our branded products. If you think about a deeper recessionary environment and stimulus money running out and that sort of thing, yeah, you could see some trade down. The good news for us is that we play across a variety of different price points. You've got your super premiums up in the Dave's and Canyon areas. You've got the premium in Nature's Own, and you've got a little bit more value in the Wonder area. We're kind of able to address all those price points with the brands that we have, which we believe provides us some insulation should you encounter a recession.
If you think back to 2008, 2009, the last one we had, we fared pretty well through that environment, as we have through prior recessions.
Great. Thank you. That's it for me.
Okay, thanks.
Thank you. Gentlemen, do you have any closing remarks?
No, except to thank everybody for their time and for your interest in the company. I certainly hope you like the new format. We certainly like it better, able to dedicate a little more time to your questions. We appreciate you joining the call this morning.
Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.