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Earnings Call: Q4 2021

Mar 1, 2022

Operator

Good morning, and welcome to today's Shift4 Q4 2021 earnings call. My name is Bailey, and I will be the moderator for today's call. All lines will be muted during the presentation portion of the call, with an opportunity for questions and answers at the end. If you would like to ask a question, please press star followed by one on your telephone keypad. I would now like to pass the conference over to Tom McCrohan, Head of Investor Relations. Tom, please go ahead.

Tom McCrohan
EVP and Head of Investor Relations, Shift4

Thank you, operator, and good morning, everyone. I'd like to welcome everyone to Shift4's earnings conference call for the year ended December 31, 2021. Before we begin, I'd like to remind everyone that this call will contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements made on this call that do not relate to matters of historical fact should be considered forward-looking statements, including statements regarding management's plans, strategies, goals, and objectives. The expected impact of COVID-19 on our business and industry, including with respect to economic recovery, increases in vaccination rates, the reopening of the country and any volume recovery by us.

Gateway penetration and spend seen by our gateway merchants, expectations regarding new customers, acquisitions and other transactions, including Finaro and The Giving Block, and anticipated financial performance, including our financial outlook for the year ended 31 December , 2022, and the anticipated impact of each of the Finaro and The Giving Block acquisitions on our Adjusted EBITDA and end-to-end payment volume for the year ended 31 December , 2023. These statements are neither promises nor guarantees, but involve known and unknown risks, uncertainties, and other important factors that may cause our actual results, performance, or achievements to be materially different from any future results.

Performance or achievements expressed or implied by the forward-looking statements, factors discussed in the Risk Factors section of our annual report on Form 10-K for the year ended December 31, 2021, and our other filings with the Securities and Exchange Commission could cause actual results to differ materially from those indicated by the forward-looking statements made on this call. Any such forward-looking statements represent management's estimates as of the date of this call. While we may elect to update such forward-looking statements at some point in the future, we disclaim any obligation to do so, even if subsequent events cause our views to change.

In addition, we may also reference certain non-GAAP measures on this call, including Adjusted EBITDA, free cash flow, and adjusted free cash flow, which are reconciled with the nearest GAAP measures in the company's earnings release, which can be found on our investor relations website at investors.shift4.com. With that, let me turn the call over to our Chief Executive Officer, Jared Isaacman.

Jared Isaacman
CEO and Executive Chairman, Shift4

Thank you, Tom, and good morning to everyone joining us. We obviously have quite a bit to talk about today. First, I'd be remiss if I didn't bring up the conflict that's ongoing in Ukraine right now and just say that all of our thoughts are with the Ukrainian people during these really tragic times. This morning, Shift4 reported another quarter of strong results, highlighted by payment volume of $13.4 billion, which is 97% higher than a year ago and nearly 100% higher than the same period in 2019.

We've met or exceeded three of our four guidance metrics and built off the momentum we have in our high-growth core, as well as making investments in new verticals, including two acquisitions that we announced today, all of which I'm looking forward to discussing further. It's important to call out that our full year 2021 volumes ended up coming in about $10 billion higher than the initial guidance introduced about a year ago at this time. Our high-growth core continues to drive market share gains, evidenced by the fact that during the Q4 , we grew volumes four times faster than Visa and Mastercard. We achieved this industry-leading organic volume growth despite our end markets, like restaurants and hotels, continuing to be impacted by COVID. This includes delays in the return of business and international travel, and especially the Omicron variant, which dampened results in theQ4 .

Our high-growth core, which represents domestic merchants in the restaurant, specialty retail and hospitality industries, continues to represent the primary driver of our growth. As you all know, our gateway and 425 unique software integrations provides us with a captive backlog of volume, something we intend to attack even more aggressively this year, as well as the right to win across a very large addressable market. As I mentioned in my letter, merchants are not switching from one inadequate payment solution to another. We're growing volume at an accelerated pace, and it means merchants are switching to Shift4 because we are solving pain points. We're adding value, and we're delivering a superior experience than the previous provider. On that note, we're also excited about the early successes we're seeing with our new restaurant point-of-sale offering called SkyTab POS.

Despite the product still being in beta, we are already seeing material take-up with new merchants looking for a technologically robust cloud-based POS offering that provides a full suite of functionality and add-on modules that help differentiate us in the mid to higher end of the market we serve. While our high-growth core drove our 2021 performance, and we expect will remain the primary contributor of growth well into the future, we do expect our new markets and verticals will start to contribute more meaningfully in ensuing years, especially in light of the two acquisitions we announced today, both of which I'll elaborate on in a moment. As mentioned, COVID was a drag on our performance throughout all of 2021 and Omicron, especially in the Q4 . I'd like to share some of our thoughts on how the pandemic informs our expectations for 2022.

Throughout the Q4 , we do not see the return of business and international travel that we were expecting, and we believe Omicron had the most pronounced impact in the latter part of December, a headwind that continued through January. Despite the headwind, December was shaping up to actually be a record month. During the first few weeks of December, we were achieving our highest levels of weekly volumes in our firm's history. We went from hitting record weekly volume levels in early to mid-December to a sharp decline in late December, which bled into the month of January and actually into early February. While it remains difficult to attribute week-to-week volume movements between Omicron and other possible factors, it's reasonable to conclude that Omicron was the material reason the historic weekly volume levels we witnessed in early part of December did not sustain themselves throughout the entire month.

Regardless, Omicron was definitely a headwind, but it was short-lived, as our weekly volumes have returned to over $1 billion a week in the first part of February, and most recently set new weekly and daily volume records. The bottom line is that we view the pandemic impact for 2022 to be contained to the Q1 , and there is significant pent-up demand as mandates ease and consumers and businesses resume more normal travel patterns. Our weekly volumes in February are accelerating, and we are now achieving again new company records. Now, similar to our November analyst day or investor day, I'm gonna structure my remaining comments into three areas. One, our high-growth core and why we believe that our impressive growth is sustainable. Two, our new markets and verticals, specifically an update on our progress since announcing several major wins, including SpaceX Starlink, St.

Jude Children's Research Hospital, and Allegiant Air just a few months ago. Three, the strategic rationale behind the acquisitions we announced today. Both acquisitions are foundational transactions fulfilling our commitment to globalize our existing business while providing new technology capabilities aligned with our previously communicated strategic priorities. Let's start with the high-growth core. Over the past four years, we've delivered a CAGR volume growth of 37%, more than three times the industry with our restaurant and hotel volumes growing even faster over the period at 51% and 140% respectively. What's changed since our analyst day in November is continued stability in our average spreads despite our volume mix shifting to larger merchants.

Our success in signing larger merchants continued during the quarter with signing of several new hotels, including the Palms Casino Resort, Outrigger Resorts, and Halekulani in Hawaii, as well as the country's largest self-storage operator, StorageMart, and one of the largest airline concessionaires, Concessions International. All of these were gateway conversions, which means we received a 3-4x gross profit lift from these merchants converting from gateway only to our full end-to-end acquiring solution. As mentioned previously, merchants do not switch to comparable or inferior technology solutions in 2022. They're switching to a Shift4 end-to-end offering because we are solving pain points, we're adding value and delivering a more cohesive commerce experience than whoever they were using previously. On the above note, we do believe the time is right to reevaluate the free flexibility we currently afford our gateway-only customers.

Our basic premise on gateway-only customers is that while we provide the majority of value and all the technical capabilities in a gateway environment, the majority of transaction economics still accrue to third-party acquirers, providing functions we could easily do ourselves and should do. It's worth noting that few fast-growing fintech providers still offer an acquirer optionality through a gateway. Instead, they all endeavor to deliver a better and lower cost experience through an end-to-end offering. We believe there are additional measures, incentives, and capabilities we can offer our very large population of gateway-only customers that will accelerate the migration to our end-to-end platform faster and free up organizational resources to focus on our many other strategic priorities.

Our objective is to begin the process of starting these conversations that we believe will lead to an acceleration in the current pace, which is already very fast, of conversions from our gateway to our end-to-end platform, hopefully with tangible results beginning early next year. Outside the gateway opportunity, we continue to see an incredible opportunity in mid-market table service restaurants with our overall restaurant volumes witnessing 51% CAGR growth since 2017. We are clearly very competitive in the marketplace and will continue to remain a market share gainer with our new SkyTab POS offering that we plan to release from beta and formally launch in the Q2 this year.

We currently have approximately 3,000 restaurants already operating on our SkyTab POS solution, which represents 162% growth in merchants on the platform in December versus the same period a year ago. Moving to some of the new verticals we've entered into since the IPO. In stadiums and arenas, not only did we announce several new wins, but we extended our mobile fan-first experience to ticketing via an integration with SeatGeek. Ticketing can represent over five times the average volumes versus in-venue purchases and also comes with higher spreads. Our stadium business is evidence of how we successfully identified a new vertical, identified the best technology, and then go to market with a differentiated offering.

Our wins this quarter include Audi Field in Washington, D.C., home of the professional soccer team, D.C. United, where we are powering all the in-game commerce from mobile food and beverage, to concessions, to merchandising purchases, including an integration with Fanatics, who operates the Audi Field club shop. At Children's Mercy Park in Kansas City, we partnered with Sporting KC to offer fans an integrated ticketing experience via an integration with the ticketing platform, SeatGeek. Supporting our growth in the sports and entertainment vertical, we serve as presenting partner for player signings, including Shift4 being featured on social media graphics and posts and in-stadium branding.

With all of our recent wins in this sport, I would be remiss if I didn't say that football is life. Our commerce technology is now powering payments in over 100 venues across the United States, and we can confidently say that VenueNext acquisition has exceeded all of our expectations. As we've mentioned before, we believe Shift4 has unique right to win in the rapidly growing online gaming vertical, leveraging our expertise in business intelligence products from in-venue gaming and bringing it to the mobile world. I'm pleased to report that we now have over 10 gaming licenses, and we have begun the first phase of transaction processing for BetMGM, with transactions expected additionally from Sightline just later this month. Furthermore, we expect our growth in this vertical to only accelerate as a result of our two acquisitions that I'll touch on shortly.

Moving on to the new verticals and signature wins that we announced at our recent Investor Day. St. Jude Children's Research Hospital, our first marquee win in the nonprofit and healthcare verticals, has begun processing their first end-to-end transactions already in January of this year, and we've completed several key software integrations. We will continue to take on more volume through phases over the next several quarters. I'll have more to say on the nonprofit sector in a little bit, given one of the acquisitions we have announced is the crypto donation platform, The Giving Block, which actually counts St. Jude as one of their customers. For Allegiant Air, we expect to begin processing our first airline transactions by June of this year as integrations are presently underway.

Finally, on SpaceX Starlink, we've already begun processing transactions and expect the first phase of their volume to cut over later this month. We are also anticipating the installation of SkyTab POS in their Starbase restaurant locations later this week. Finaro, which I will discuss shortly, is especially relevant for our global expansion ambitions and supporting the SpaceX Starlink expansion across the world. All three of these signature wins represent entries into exciting new verticals like travel and leisure, healthcare, and nonprofits and sexy tech. When combined with our recent acquisitions that will expand Shift4's reach across the world, they represent a material TAM expansion. Much like Allegiant Stadium from a year or so ago, I believe that we will look back on these three wins over time as a critical milestone in the growth of our company.

Moving to the big news, we did announce two acquisitions today, The Giving Block and Finaro, for a total upfront consideration of $579 million, comprised of an aggregate of $213 million in cash and the balance in equity. First, let's talk about The Giving Block. We closed on this acquisition yesterday for $54 million in total consideration with an earn-out of up to $246 million based on hitting certain revenue targets. The Giving Block is a crypto donation platform, an area of increasing interest for nonprofits. Crypto donors are seeking to donate their crypto to a charity, and nonprofits are seeking access to this new category of donors, especially given the average size of a crypto donation is 10,500 versus around $300 for traditional donations.

The addition of this crypto donation capability, coupled with the software integrations and charitable giving that we are building with St. Jude, give us a powerful go-to-market offering in the nonprofit space. Crypto represents a fraction of the donations received today by charities, but it's growing more quickly than the mid-single-digit growth of traditional charitable donations. We intend to bundle the crypto capabilities with our end-to-end processing to go after the $45 billion-plus of total donation volume that's already embedded within The Giving Block's 1,300 contracted nonprofit customers. Additionally, through a bundled crypto plus traditional card offering, we now have a significant edge in pursuing what is a $450 billion charitable giving market across the world.

The Giving Block team includes incredibly talented crypto and blockchain talent that will establish the Shift4 Crypto Innovation Center with the aim to expand crypto acceptance and settlement capabilities across the organization. Finally, in connection with this transaction, we'll be announcing shortly a campaign to challenge the crypto community to donate some of their crypto to their charity of choice through The Giving Block platform. I will personally match dollar for dollar each donation with the aim of achieving the largest crypto funding campaign in history. We think this is an excellent way to raise awareness for both sides of The Giving Block's network, connecting more donors with nonprofits in our crypto donation marketplace. We are also entering into an agreement to acquire a Pan-European full-service e-commerce acquirer called Finaro, with licenses to support U.K., Europe, Hong Kong, and Japan.

Finaro is both a modern architected e-commerce and card-present payment platform, as well as a bank with FX, card issuing, and capital offering capabilities. This transaction is not scheduled to close until regulatory approvals are received, which is likely later this year. We are acquiring Finaro for two reasons. First, it provides the foundational technology capabilities needed to support SpaceX Starlink and their global base of subscribers. Second, Finaro's card-not-present and international capabilities will meaningfully expand the reach of our existing products and software integrations. After extensive due diligence, Finaro's technology platform is best in class, particularly their AI-powered risk and fraud management capabilities, 170+ alternative payment methods, multi-currency support, and the ability to maximize authorization rates through intelligent routing. This will serve well as the technology foundation for our global expansion strategy. We're going to take SkyTab POS to restaurants all across Europe.

We're going to take our VenueNext technology to stadiums and theme parks all across Europe. We're gonna take our Shift4Shop platform and all of our 425 integrations, including all those that power our hotel and hospitality integration library, coupled with a real right to win, and we're gonna grow payment volume all over the world. We are purchasing Finaro for $525 million in upfront consideration and up to a $50 million earn-out. We anticipate that Finaro will contribute over $15 billion in end-to-end volume and $30 million in Adjusted EBITDA in 2023. We also believe Finaro, independent of all the synergies we have to offer, is a 30% net revenue grower with high Adjusted EBITDA margins that we expect to continue.

It's worth pointing out that our diligence has revealed a few digital content merchants representing a negligible amount of volume that are not compatible with our corporate values and will be phased out shortly after closing. These two acquisitions, we believe, are accretive to our long-term growth. We retain significant firepower with almost $1 billion in cash and are excited to continue our organic and inorganic investments to support our strategic plan. I would like to address our full year reported Adjusted EBITDA performance for the year, which came in slightly below our guidance range. Quite a bit of this was attributable to Omicron and the lack of business in international travel previously contemplated in our plan for the full year. There were some continued growth investments we are making in the business as we enter new markets and prepare to go global.

This should be consistent with our investor day, where we emphasized our desire to expand margins in our high-growth core while also investing in our new verticals, which are performing well and largely the reason for our outperformance on gross revenue less network fees, but still early in the development of their margin profile. We will continue to balance profitability and growth, and our guidance calls for mid-thirties margins for the full year in 2022. We also believe our guidance, which Brad will cover in a few minutes, is consistent with our medium-term outlook, despite starting the year at a disadvantage due to the impact of Omicron. I'd also like to emphasize the organizational transformation that has taken place over the Shift4 way that was just implemented a few months ago.

We've begun embracing a vision, a mission, values, and philosophies, many of which were influenced through my exposure to SpaceX. One component of this initiative, the dramatic expansion of our RSU program to include every employee in the company, regardless of grade. This ensures our workforce is the right alignment, promotes retention, and helps us recruit the talent we need to deliver on our ambitious objectives. It's also worth pointing out that I'm personally funding 50% of the stock being allocated to this program, which expands equity ownership to all employees. It also includes a five-year vesting that is back-half weighted to promote the right long-term commitment to the company. Before I turn the call over to Taylor, I wanna highlight the news surrounding my personal participation in the privately funded space program called Polaris.

I feel fortunate to be able to partner with SpaceX on this endeavor, which will further advance human spaceflight, conduct important scientific research, while also raising awareness for causes here on planet Earth. Similar to Inspiration4, I do believe this will likely result in good things for Shift Four, in the same way my prior mission raised awareness for St. Jude and resulted in both St. Jude and SpaceX Starlink as Shift Four customers. As Shift Four's largest shareholder, my interest is fully aligned with building long-term shareholder value for this company, which is to say I'm fully engaged and will remain fully focused as we take this company global and integrate these two exciting acquisitions. With that, let me turn the call over to our President and Chief Strategy Officer, Taylor Lauber. Taylor.

Taylor Lauber
President and CSO, Shift4

Thanks, Jared, and good morning, everyone. Before touching on the acquisitions, I'd like to provide some additional color on the seasonal spending patterns we've seen over the Q4 and into the first. While we raised our guidance several times during 2021 due to outperformance, our decision to raise our volume guidance was based on a slow but linear recovery of travel and leisure spending, as well as a more modest recovery in corporate and international travel. If not for this continued delay in business travel, we feel strongly that our full-year volumes would have exceeded our expectations. Nonetheless, we delivered impressive 92% end-to-end volume growth and corresponding 81% gross revenue growth for the full year of 2021, which compares very favorably to our peers. Our expectations for full year 2022 remain cautiously optimistic.

If you recall, we experienced a similar trend last year, whereby the second wave of COVID depressed volumes from Thanksgiving to Valentine's Day. That week, while a record at the time represented only 1.4% of our total volume for the year, as growth recovery and warmer weather caused rapid volume growth across our portfolio in subsequent months. Following that same logic, we're quite pleased with our positioning as we exit February with more record weeks. In fact, we had our first $200 million volume day just yesterday. To help you conceptualize how we construct our full year guidance, we included a volume bridge in our press release this morning detailing the main drivers of our next year's volume growth.

In a typical year, the majority of volume growth is actually derived from merchants boarded the prior year, followed by new merchants and gateway conversions boarded during the year. For example, in 2021, we estimate approximately $14 billion of our volume growth was derived from merchants boarded in 2020 and 2021, with the remaining growth from the pandemic recovery and contribution from merchants boarded prior to 2020. For 2022, we estimate we will have at least $16 billion of volume growth from merchants boarded last year, coupled with new merchants to be boarded during 2022. All of this pertains to just our high-growth core. We deem that $16 billion as conservative as it assumes 14% growth over 2021 production, despite exiting the year with record levels of active merchants.

We also pushed into new areas such as stadiums, gaming, and new verticals such as nonprofits and SpaceX Starlink. Combined, we envision these new markets and verticals will contribute a conservative $3 billion of our volume in 2022, resulting in us arriving at the midpoint of our guidance range of $69 billion. We believe there is upside to our guidance from pandemic recovery, volumes exceeding our forecast, and the pace of gateway conversions show how fast we can scale these new markets we entered recently. On the other hand, our guidance is also informed by the realities that inflation and occupancy impacts our end clients, notably restaurants and hotels, which have been struggling to meet capacity demand due to labor issues. Regardless, our 2022 volume bridge hopefully provides some help as you think about the year.

Turning to acquisitions, I want to talk through some of the terms of both transactions and how the combination of both sets of capabilities will provide unique differentiation to the markets we serve. The Giving Block is very exciting, given the crypto donation space is relatively young, growing extremely fast, garners high spreads, and contains material cross-sell opportunities to offer a bundled end-to-end processing capability to nonprofits who are seeking to consolidate both their crypto and card-based donations with one platform. We were already excited about targeting the nonprofit vertical with the marquee win of St. Jude Children's Research Hospital, and now are supercharging our right to win with the addition of crypto donations.

There is also an interesting consumer play to this transaction, given that The Giving Block's relationship with crypto donors, providing interesting conversations across all of our merchants who could benefit from these access to crypto holders. We're acquiring a talented team of technology individuals and intend to work with the founders of The Giving Block to create a Crypto Innovation Center to become thought leaders in this emerging space, that specifically enhances Shift4's acceptance and settlement capabilities across the organization. We structured this deal with a significant earn-out. The upfront consideration is $54 million, structured 75% in stock and 25% in cash. We are acquiring the company in its early years in a growing sector with expectations for considerable growth as crypto becomes mainstream.

To this end, we structured the deal to have roughly 80% of the total consideration tied to future revenue growth, with a total maximum earn-out of $246 million. In 2022, we believe the revenue contribution to be modest and the EBITDA contribution to be neutral as we embark on our organic growth and cross-sell objectives. In 2023, we expect at least $5 million of adjusted EBITDA contribution, which is achievable through even a modest combination of crypto donation growth and payments cross-sell, as Jared will always yell at me for, is probably way too conservative. Turning to Finaro, we entered an agreement to acquire Finaro for $525 million in upfront consideration and $50 million in earn-out tied to integration objectives. The upfront consideration is structured approximately 62% stock and 38% cash.

Given the scarcity value of these assets in the marketplace, our assessment of the banking and technology platform, the talent of the individuals who will be joining us, and the synergies we believe this combination will create, we view the multiple we paid as quite reasonable. We have confidence the combination of Shift4 and Finaro will provide a winning combination needed to service Starlink and other multinational e-commerce merchants. It's important to note that over 95% of Finaro's transactions are e-commerce and over 80% cross-border. The closing timetable is a bit longer in light of the fact that Finaro is a bank, and we anticipate closing later in 2022 after receiving regulatory approvals. Finaro is expected to contribute over $15 billion in end-to-end volume in 2023 and over $30 million in Adjusted EBITDA.

This was a business historically growing Adjusted EBITDA at over 50%, given its capabilities and exposure to high-growth verticals. We believe that growth is sustainable and can be accelerated by our business combination. As with any business combination, we believe strongly in aligning both sides around a common set of objectives. Each transaction not only includes a substantial portion of equity, but also mandates a holding period that is consistent with the long-term value we intend to create for shareholders. We have demonstrated that we are disciplined allocators of capital and have a track record of delivering an attractive return on our acquisitions from the two gateways that remain a cornerstone of our growth today to more recent acquisitions like VenueNext, which have resulted in continued cadence of new stadium wins. With that, I'll turn the call over to Brad.

Brad Herring
CFO, Shift4

Thanks, Taylor. Now I'm going to dive into the numbers for the quarter. Q4 revenues, gross revenues were $399 million, up nearly 90% for the same quarter last year. Gross revenue less network fees was $147 million, an increase of 65% over last year. Year-over-year growth breaks down as the following. A 79% year-over-year increase in net processing revenues, driven by continued merchant adoption of our end-to-end solution. A 38% increase in our SaaS and other revenue streams, driven by expansion into the stadium vertical and further penetration of our core restaurant and hospitality verticals. Finally, a 50% increase in our gateway revenue stream, driven largely by a recovery in the hospitality sector over a COVID-depressed Q4 of 2020.

Spreads for the quarter came in at 74 basis points, which is consistent with the spread we reported in Q3, and 8 basis points lower than the same period last year. The mix of the book was largely stable between Q3 and Q4, with the only notable change related to a significant year-over-year increase from the recently boarded UPS stores during the holiday season. As we've talked about previously, the year-over-year spread decline is exclusively due to shifts in our mix, as our lodging vertical now represents approximately 19% of end-to-end volume, up from approximately 8% for the same period last year. It's worth noting that spreads in our restaurant and hotel verticals were up year-over-year 10% and 6% respectively. For the quarter, we reported Adjusted EBITDA of $44 million, which is up 65% over the same quarter last year.

These results represent a shortfall to our 2021 guidance by approximately $8 million due to the following three factors. First, as Jared mentioned previously, the rejuvenated impact of COVID in the Q4 temporarily challenged our restaurant segment and significantly set back the recovery in business international travel. This negatively affected results by $3.9 million. Second, we consciously pulled forward $2.1 million of OpEx, specifically targeted to accelerate the scale of our technology platform and provide upfront promotional support for the upcoming launch of SkyTab POS. Finally, we incurred $2 million of additional OpEx made up of a number of small items such as the timing of audit fees and some state-specific franchise taxes.

Adjusted EBITDA margin for the quarter was 30%, which is flat to last year and down from approximately 8 percentage points from Q3, due largely to the factors mentioned above, as well as some normal seasonal compression in Q4 margins that I'll discuss more later. With respect to capital transactions for the quarter, between October 1 and December 31, we repurchased approximately 378,000 shares of common stock at an average price of $55.81 per share. Those shares are reflected as treasury stock on the balance sheet. Based on a number of discussions we've had with investors and analysts over the past several months, I'd like to start talking about our adjusted free cash flow. Our adjusted free cash flow is defined as free cash flow adjusted for the cash impact of the same items included in our reconciliation to adjusted EBITDA.

For the full year 2021, adjusted free cash flow was $18 million. This represents a pass-through rate to Adjusted EBITDA of 11%. More relevant, because of the depressed volume figures we experienced in Q1, our adjusted free cash flow in the back half of 2021 was $26.5 million. This represents an EBITDA conversion rate of 27%. A full reconciliation of free cash flow and adjusted free cash flow is available in the appendix of our earnings materials. Now looking on to 2022, I would like to provide the following for full year guidance. We expect end-to-end payment volume to range between $68 billion and $70 billion, and gross revenues to be between $1.9 billion and $2 billion. Gross revenue less network fees are expected to be between $675 million and $705 million.

Finally, we expect Adjusted EBITDA to be between $240 million and $250 million. This guidance implies a full year margin of approximately 35%, up over 300 basis points from the 31.6% full year margin we'll report for 2021. A little more color on margin. We told you at our Investor Day that our high-growth core business has a margin profile approaching 40%. That trajectory is continuing into 2022. We also mentioned we are investing a portion of that margin back into our new markets and new verticals to support future growth opportunities. The aggregation of our high-growth core and our new growth opportunities brings our full year 2022 margin to the mid-thirties, as I just mentioned.

It's worth noting, however, that margins will fluctuate from quarter to quarter, largely due to seasonality, with the first quarter margins typically representing the lowest point of the year. We expect margins to then expand as the year progresses before exiting the year in the mid- to upper 30s%. Lastly, I want to mention that our guidance does include the benefit of beginning the migration off the TSYS back-end platform. The majority of that back-end benefit is scheduled to be realized in the back half of the year in accordance with our merchant migration plan. For guidance on adjusted free cash flow conversion, we are projecting our cash conversion rate to Adjusted EBITDA to fall between 35%-40% for the full year. A few general comments I'd like to close with.

It's worth reiterating that while Omicron got 2022 off to a slow start, the management's confidence in our guidance is bolstered by the fact that by the end of February, we have once again returned to setting new weekly records for end-to-end payment volume. As a point of reference, our year-to-date volumes through February of this year have already totaled $8.2 billion. Also, we do believe this guidance is consistent with our medium-term outlook that we shared at our Investor Day at Allegiant Stadium in November. Finally, it's worth mentioning that the 2022 guidance I just provided does not include any significant contribution from the two acquisitions that Jared discussed earlier. By 2023, however, we do estimate that these transactions will contribute approximately $15 billion of end-to-end payment volume and at least $35 million of adjusted EBITDA.

With that, I'm going to turn this back to the operator to facilitate questions.

Operator

Thank you. As a reminder, if you would like to ask a question, please press star followed by one on your telephone keypad. If you are using a speakerphone, please remember to pick up your handset before asking your question. The first question today comes from DARRIN PELLER from Wolfe Research. Darrin, please go ahead. Your line is now open.

Darrin Peller
Senior Equity Analyst, Wolfe Research

Thanks, guys. Congrats on these two acquisitions. Before we get into that, I just want to touch on the actual impact from Omicron. If you can provide us a little more detail in dollar terms on Q1, but whether it's ED volume or it's the revenue and EBITDA contribution that you saw it pull back in January and into February, and then maybe help us understand the exit run rate on weekly volume. Taylor, to your point on conservatism and the building bridge for 2022.

I think a lot of investors coming in see those numbers as conservative also. We're just trying to figure out the magnitude of what kind of upside you could see from both the existing business you've already signed and obviously the new areas to grow. It looks like there's some real opportunity to beat and raise as the year goes on. Thanks.

Taylor Lauber
President and CSO, Shift4

I'll start. It probably warrants a little bit of a commentary from everyone. January was particularly depressed. It really throughout the entirety of the month. We saw a depression in kind of active merchant counts, as well as volume. Now, interestingly, a portion of that shortfall was actually made up in just the past two weeks here in February. It does feel quite short-lived. I would say this is just kind of interesting, there wasn't a notable variance in the performance of kind of one sub-vertical or another. Like, restaurants were significantly depressed, as were hotels. As we think about the recovery in the year ahead, obviously, restaurants have come a long way from where they were a year ago.

I think we all know that, but hotels still have a substantial portion to go. Even at depressed levels, they represented roughly 20% of our end-to-end volume, if you recall. I think there's a lot of room left to go in the hotel vertical, specifically inside of the existing merchant base. I think there is you know some recovery only just started inside the restaurant vertical, although that tends to happen a lot more quickly than you know people can book trips and get on flights. The $200 million day that I referenced, I think is anecdotal of kind of how we feel about things.

You know, Jared and I were commenting this morning that, you know, it was only two years ago that we were celebrating our first $100 million day at around the same time.

Brad Herring
CFO, Shift4

Yeah.

Taylor Lauber
President and CSO, Shift4

We feel good. It's anecdotal of the experience we had last year where you had pretty significant restrictions as a result of that second wave, largely lifting around Valentine's Day. As the weather got a little bit warmer, people got out and spent in our merchant locations. I think the unknown and it's got pretty meaningful conservatism inside of it is what does this do for stadiums. Because while you had some marquee sporting events that were built up, you definitely didn't have kind of broad-based participation from the population and entertainment events across the country, and we had that many more venues signed up. So I'm particularly excited about that one. Brad, anything you wanna add to that?

Brad Herring
CFO, Shift4

Yeah, I think you hit most of it. It's Darrin, if you think about the impact in January, I do think it was kind of largely offset by February. I think in the terms of the quarter, it's gonna likely wash itself out. You're talking, you know, think of, you know, within a month of call it half a billion dollars of volume that's kind of shifting around. What we've seen in February largely mitigated that chart that we provided in the earnings material.

Darrin Peller
Senior Equity Analyst, Wolfe Research

Okay. All right, guys. Just quick follow-up, Jared, when we think about these deals that you're doing, whether it's Finaro or forgot the new name, but either way, I mean, when you look at the two opportunities, obviously the growth of these things really should help supplement the international opportunities you were looking into. I know we've talked about Starlink. Can you just really hone in a little more on what that could do for your business when you think about how quickly you can actually leverage those abilities in Europe and, you know, other parts of the world now versus what you've been able to do? Are you able to take some of the relationships you have in the U.S. and now leverage them internationally above and beyond things like Starlink and others? Thanks, guys.

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah. I mean, absolutely. Let's just start with The Giving Block because we already closed on it. I mean, if you think about it, we love that it's the nonprofit vertical because it plays to our strengths of multiple different types of software, you know, that's required to deliver a donor experience in the case of nonprofits. They don't have one donor management platform. They have, like, 40 or 50. Naturally, we're attracted to that because that's what we do really well in restaurants, hotels, stadiums, is connect a lot of different software together to deliver a commerce experience. You know, we started with St. Jude Children's Research Hospital, which is what gave us exposure to all those pain points, and now we wanna launch off of it, having a signature partner like St.

Jude is a great place to start. Having a technology solution that can solve real pain points across a $500 billion payment opportunity is even better. Nonprofits don't really know a lot about crypto. They just know they wanna take it, and they wanna take those crypto funds and apply it to, you know, whatever, you know, challenges they're trying to address. The Giving Block solves for that. They create an awesome two-sided network, a marketplace where, you know, crypto donors can find all the various nonprofits they wanna support, which is 80% of the donation volume that's going through the platform. Then you've solved the pain point for nonprofit organizations that, again, didn't know how to, you know, receive these type of transactions.

This is absolutely the solution that we needed to build off of the St. Jude momentum. I mean, we're gonna be able to cross-sell, you know, traditional card payment across, you know, $45 billion+ of volume that already lives within the customer base today, and we do that well. Just think of that as a gateway conversion opportunity. It's a $500 billion market that we think we're gonna do really well with it as well. In any case, we couldn't be happier about that acquisition and the idea that this will bring crypto authorization and settlement capabilities across the organization. Now let's look international. I don't think it's been a secret.

I mean, it's literally been one of the top questions that we've received from our shareholders since we went public, is when are you going global? I mean, you look at our hotel customers, you have Hilton, Hyatt, Marriott, Mandarin Oriental. You look at our restaurants, they have chain locations all across the world, our specialty retail customers. We get into gaming. We have stadiums. There are stadiums all over the world, and you're like, "Why haven't you gone internationally yet?" The answer is, we've been working on it. I think once we signed SpaceX Starlink, which has a, in its own right, you know, potentially a $50 billion+ payment opportunity over the years ahead, and they're gonna be taking payments all over the world, and they already are.

I think that was the final motivation to push us to completing this type of an acquisition. Now, to your point, the moment this closes, you're hitting the ground running. You're going after stadiums all across Europe with VenueNext. You're gonna put your SkyTab POS technology all across Europe. You're going after all of your hotel customers. It's very empowering to all the integrations and products we have in the organization to extend your reach into new international markets.

Tim Chiodo
Managing Director and Senior Equity Research Analyst, Credit Suisse

That makes a lot of sense. Thanks, Jared.

Operator

Thank you Darrin . The next question today comes from Dan Perlin of RBC. Dan, please go ahead. Your line is now open.

Dan Perlin
Managing Director, RBC

Thanks. Good morning, it's, you know, a lot to talk about great acquisitions here to expand this TAM. The question I wanted to go back on, to Finaro for a second. When we think about the Starlink relationship, and I know you had kind of the contractual obligations in the United States, is that similar as we think about the international opportunity, or is that gonna be more of a jump ball that you'll have to compete with Adyen? Understanding you're clearly coming at it from a position of strength.

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah, I mean, you know, thanks, Dan. I mean, I'm 100% confident. The agreement itself calls for all Starlink volume. The only obligation was the 120 days to convert domestic volume over, and that was because we possessed the capability at that time. I mean, to the extent permissible during the regulatory process, we're gonna be doing integration so that we can be as ready to cut over the rest of the Starlink volume, which is gonna leverage largely the same integrations we've already done in order to capture the first transactions that we're already doing for that organization. So that again, as soon as approvals are complete and we can close on this, we're gonna cut over that volume.

I have no doubt we're gonna power Starlink transactions all across the world.

Dan Perlin
Managing Director, RBC

Got it. That's great. Then, just a follow-up on spreads. You know, they've actually remained quite a bit more stable than I think I would have thought. You've alluded to the fact that some of these new opportunities that are facing you are potentially coming with higher spreads. As you think about some of the years to come, you know, this year into next year, should we be thinking that spreads are still gonna be kind of degrading, or is it possible that there's a lot more stability underpinning kind of all these new opportunities cohorts that you're bringing on? Thank you.

Brad Herring
CFO, Shift4

Hey, Dan. This is Brad. I'll take that. I think you should still expect to see it. You know, mix is still going to change, you know, as you bring in some of the larger stadium merchants, et cetera. So we're still anticipating, you know, this, you know, call it 3-5 basis point decline on an annual basis. There's gonna be some quarterly seasonality to that. But over time, I do think you're still gonna see that spread gradually decline. And like we've said, it's completely due to mix. You know, I think our ability to maintain spreads within the vertical, you know, shows a lot of how sticky our solution is.

It also shows, you know, how we're continuing to kind of add feature functionality to those solutions that helps us maintain pricing so we don't fall into the, you know, the commoditized spread trap that you see in a lot of the traditional acquirers. I would expect to still continue to see that decline over time exclusively related to mix.

Taylor Lauber
President and CSO, Shift4

You know, one interesting anecdote, Dan, this is Taylor. As you think about kind of our continued march into bigger and better world-class merchants, The Giving Block has some nice kind of data points inside of it, right? They support about 1,300 charities who would collectively do $45 billion in total donation volume. You know, you layer that against our book, and those merchants are all significantly, you know, larger than the average inside of our book. To Brad's point, as we continue to press, we think we've chosen spots where our product offering is very differentiated.

We can command a premium spread above peers, and we can maintain that spread over time, which is, you know, the fact that we keep winning in these larger merchant categories gives that pause to say, you know, at the aggregate level, expect a little bit of degradation.

Dan Perlin
Managing Director, RBC

Yep. High-quality problem. Excellent. Thank you, guys. Congratulations on the acquisitions.

Brad Herring
CFO, Shift4

Thanks, Dan.

Operator

Thank you. The next question today comes from Tim Chiodo from Credit Suisse. Tim, please go ahead. Your line is now open.

Tim Chiodo
Managing Director and Senior Equity Research Analyst, Credit Suisse

Great. Thank you. Good morning, everyone. Just wanted to touch on the bridge that you provided on slide 14. That's really helpful to get to the 2022 volume guide. There's a nice component there from the new wins and gateway conversions. During the prepared remarks, you mentioned some actions that you might take around accelerating gateway conversion for next year. I'm assuming it's safe to say that next year's algorithm might include a slightly greater portion of gateway conversions. I was just hoping you could put a little bit more context around essentially those actions that you might take and the mechanics behind accelerating gateway conversion, what that looks like in real life.

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah, for sure. Thanks, Tim. I mean, first it's important to reinforce that the strategy has been working incredibly well now for close to 5 years, where at least with respect to our high growth core, 50% of our new customer wins come from just winning in the addressable market, leveraging our integration. The other 50% come from customers that are already on our gateway, that we're providing all of the technology and value to, the encryption, you know, the tokenization, the business intelligence product, and then we're outputting that volume to what is largely the legacy acquirer community, and not really being rewarded for the value that we're providing. Now, we've had a carrot first approach for the better part of 5 years.

As a result, again, 50% of our production comes from customers who move from our gateway product to our end-to-end platform. As a result, you get a pretty sizable lift, as you know, in annual gross profit contribution. We've also been saying the entire time that as a public company, that we don't need to be a gateway forever. If you look at like again, some of the you know, some of the most attractive fintech players out there, they don't offer a gateway solution at all. They only offer an end-to-end solution. We have to think about you know, the amount of resources that we have in the organization that are upkeeping connections to who are essentially our competitors every time there's a new device certified, every time there's a new security protocol.

I guess what we're communicating is the carrot first approach that we're taking eventually has to transition into something else. One way or the other, we need to capture the majority of the payment economics for powering those transactions. We could either do that by just being very well rewarded for the gateway service that we're providing, or they can migrate over to our end-to-end platform. I think what we're saying is that the planning for some of those measures is underway in 2022.

We expect it just to accelerate what is already, you know, very good trends of customers migrating to our end-to-end platform, probably closer to the end of this year and then going into 2023.

Tim Chiodo
Managing Director and Senior Equity Research Analyst, Credit Suisse

Excellent. Thank you, Jared. I really appreciate that context on the gateway conversion. My brief follow-up is on the processing coming in-house. This is more for Brad. Is there an updated estimate on what the gross margin benefit might be in terms of the basis points we might see in terms of the lift related to that move, and when we should start to see that really phase in and start to impact gross margins?

Brad Herring
CFO, Shift4

Yeah. Hey, Tim, this is Brad. In our estimate, that is around 150 basis points in aggregate on a full year basis. Because of the way we're migrating our merchant base, I think you'll see probably half of that starting in the, you know, call it May, June, July timeframe.

Tim Chiodo
Managing Director and Senior Equity Research Analyst, Credit Suisse

Excellent. Thank you both.

Brad Herring
CFO, Shift4

Sure.

Operator

Thank you, Tim. The next question today comes from Jason Kupferberg from Bank of America. Please go ahead, Jason. Your line is now open.

Jason Kupferberg
Senior Equity Research Analyst, Bank of America

Thanks. Good morning, guys. I appreciate the year-to-date volume number through February, but was just hoping you could maybe give us a little bit more detail on your Q1, your full Q1 expectations for volume, for revenue, for Adjusted EBITDA, just to make sure we get the models into the right place and then maybe a little bit more just on quarterly cadence of growth. I know the comps are going to get progressively tougher beyond the first quarter. Thanks.

Brad Herring
CFO, Shift4

Hey, Jason, this is Brad. I'll take that. We're not explicitly, you know, guiding to Q1, but we did want to your point, give some context for the year-to-date volume number. There's a couple of things, to your point, trying to calibrate Q1 model that you should expect, and we tried to mention them in my script. You will see some volume acceleration as you get into March. That's a normal seasonal pattern for us, you know, as the weather starts to improve and travel starts picking up with spring break specifically.

What we wanted to make sure we were clear of also is the Q1 margins are typically the lowest margins of the year, you know, anywhere between 300 to 400 to maybe 500 basis points lower than what you would see in Q2 and Q3 just because of that seasonality factor. While we're not, you know, explicitly kind of trying to guide to Q1, we hopefully gave enough data points that you guys can start to calibrate better.

Jared Isaacman
CEO and Executive Chairman, Shift4

You know, one thing,

Jason Kupferberg
Senior Equity Research Analyst, Bank of America

Right

Jared Isaacman
CEO and Executive Chairman, Shift4

... just because this is the most interesting quarter for us, it probably helped you a little bit. We talked about that $8.2 billion in volume that we've seen in the first two months of the quarter. A little bit more than half of that was February. That should jive with this concept of being slow in January as a result of Omicron. Then, you know, quite frankly, there's a really nice finish to the month of February. March typically has a pretty significant step function up off of February, if you recall from prior years. I don't think, you know, we would doubt that's likely to occur again.

Although, you know, we are cautious on spread and margin just because of the way Q1 typically manifests itself vis-a-vis the others. Yeah. I guess one last thing I would put into this is I don't know if anyone actually recalls, like, what our updates were like in February of 2021, but we basically were communicating that from Valentine's Day weekend through February, we were setting new weekly volume records every week. So now we've already said in February that we saw our first day a daily record of over $200 million in volume. That's nearly double the highest volume day from last year in the same month.

Jason Kupferberg
Senior Equity Research Analyst, Bank of America

Okay. Yeah, that's all good color. Then just to follow up on the volume bridge chart that I wanted to ask about, just as we think about this 46%-50% guide for 2022. I mean, I know you talked about 50%+ CAGR at the Analyst Day, but it does sound like there's some elements of potential conservatism here. I was wondering, as we look at those pieces of the bridge, where some of that conservatism might be most likely to manifest itself based on what you guys know today?

Taylor Lauber
President and CSO, Shift4

I think we all have areas where we think we're probably being, you know, conservative. Mine in particular is that contribution of new markets. You see that $3 billion number. If you think about some of the marquee wins that we announced, you know, it doesn't take a lot from any one of those single names to get you most of the way there. I think the one thing that we're just slightly cautious about is just, you know, activation of those marquee merchants throughout the year. But any one of them, you know, in good progress and it could accelerate you. I mean, you know, we don't like to set immediate expectations around acquisitions because we really like to focus on getting the integration right and go to market perfect.

That $45 billion of donation volume across The Giving Block, you know, charity base is something that I know our head of business development is laser focused on, and they were talking about intensely last night at, you know, at our closing dinner. I think there's a bunch of areas inside of it. I talked about the return of hotel travel being, you know, something that could lift us meaningfully. My particular favorite is this contribution of new markets, although I do expect it's a H2 contribution more so than a H1 .

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah. Just to pile on to that point, you know, it's, geez, probably a quarter or two ago, no, I guess it was last quarter since we announced St. Jude. You know, the question came up of how big we see gaming contributing to our volume, you know, going into the years ahead, of which we've said we believe we're as well-positioned as anyone to win more than our fair share on wagering, especially considering our in-venue casino presence. I also said that I anticipate nonprofits being far bigger. I mean, mobile wagering in the U.S. market could be, you know, mid- to high single-digit billions in volume opportunity, which again, we think we're pretty well positioned to win.

We now have a $45 billion, you know, cross sell, in nonprofits alone, just from the 1,300 customers we already have by virtue of the Giving Block acquisition. Along with the capability that virtually the entire nonprofit sector space is going to need to embrace at some point or another. If we are going to really surprise and shine this year, my bet would be is it's going to come from the nonprofit vertical and maybe even directly from the wicked fast organic growth that you're seeing inside the Giving Block itself, even before the cross sell synergies.

Jason Kupferberg
Senior Equity Research Analyst, Bank of America

Okay. Very helpful, guys. Appreciate the commentary.

Taylor Lauber
President and CSO, Shift4

Thanks.

Operator

Thank you, Jason. The next call today comes from David Togut of Evercore. Please go ahead. Your line is now open.

David Togut
Senior Managing Director, Evercore

Thank you. Good morning. With 3,000 customers now on SkyTab POS, what are your expectations for the uptake of this product when it comes out of beta in the Q3 ? And when should we expect to see related services like capital and payroll potentially added?

Jared Isaacman
CEO and Executive Chairman, Shift4

Well, let me just start and thanks, David, for the question. Let me just start with expectations. I mean, our expectations are that we are going to, like, replace virtually every one of the existing POS customers that we have over, you know, a multiyear period from their Windows-based point of sale system into SkyTab POS. That's gonna deliver more capabilities, functionality, a ton of operational efficiencies for the organization. But it's also gonna provide a significant SaaS lift because as we mentioned during the Investor Day, the majority of our massive base of restaurant customers are not paying really any or minimal SaaS contribution. Let me be clear, like just existing within the company today, there is such a huge opportunity to help all of our existing customers migrate to the next generation of restaurant point of sale technology.

If you just think about the size of the base and the volume contribution we get from that base today, it's pretty sizable. You know, going forward, I think we have thousands of distribution partners that are very educated on the restaurant space and specifically the power of an integrated payments opportunity. They've really been dying for this kind of next generation cloud POS solution. I mean, the best example of it is we've only released the product in beta to a handful you know, of our more sophisticated dealers to learn from, and you can already see the contribution from it.

In terms of capital offerings and payroll, I would say by the summer of this year, you're gonna have both those capabilities included in the SkyTab POS offering.

David Togut
Senior Managing Director, Evercore

Understood. Thanks for that. Just as a quick follow-up, you know, as you bring SkyTab POS international with the Finaro acquisition, how will that product be positioned in the countries where Finaro is currently doing business? You know, for example, in its original incarnation, SkyTab POS was very unique in the sense that, you know, it had a lot of payable functionality, which tends to be a little bit more common in Europe than in the U.S., but this clearly isn't. It is kind of a next-gen product. How will it be positioned in some of the key countries where, you know, Finaro is currently doing business?

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah. First I'd say there is a huge difference. Bringing the device over to the table, you're completing a transaction, and all it's doing is maybe closing out the checks in a like semi-automated way. Actually having like really full-blown ordering, reputation management like our SkyTab product has had for you know years now and will only be better as part of SkyTab POS, we think is rather unique to our product and will be a huge operational lift in operational efficiencies for these restaurants. I think the first country we're likely gonna put this out in is gonna be in Lithuania. As a reminder, that is a home for a research and development operation for Shift4. We've had that facility for about seven years now.

They're some of our most developers. The idea we'll probably deploy them in Europe in their backyard first to gain experience and then expand quite quickly throughout Europe. You know, our Chief Technology Officer, Michael Russo, and his Chief Development Officer, Dan Drazan, both came from Oracle, you know, four or five years ago. They have tons of expertise taking products that were originally designed to serve a U.S. market and deploy it in hospitality and F&B environments all across the world. You can probably guess we've been ramping up all the various, like localization, efforts that are needed on a country-by-country basis, fiscal for tax compliance, and now obviously through the Finaro acquisition, we have the payment platform to drive those card-present transactions across Europe.

David Togut
Senior Managing Director, Evercore

Understood. Thanks very much.

Operator

Thank you, David. The next question today comes from Ashwin Shirvaikar from Citi. Ashwin, please go ahead. Your line is now open.

Ashwin Shirvaikar
Managing Director, Citi

Hey, Jared, Taylor, Brad. Good to speak again. Hey, just wanted to pick up on one of the comments you had that pertains to cross-selling. Just as you look at just hotels, for example, and you have many of these large global chains and franchisees which are clients in the US, could you maybe provide some color on ongoing conversations that you had with them over time with regards to globalization? You know, the reason why they've historically not had a global solution is that because there just wasn't one, or are there other factors to kind of look at?

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah. I mean, if with respect to hotels specifically, there was no solution provider. You know who Hilton, for example, would use in the U.S., which, you know, as I think we've mentioned previously, is split between us and Elavon. Once you get into Europe, that is another provider who is probably a separate gateway. It is probably a separate acquirer. It might even be a separate tokenization supplier different than who they use in the Middle East versus APAC. I mean, right now you are really only talking about Adyen as the only, you know, integrated payment platform that can come close to, you know, delivering a global solution.

Even then, their integration library which can be adequate for retail, certainly adequate for e-commerce, would never be as extensive as needed to pursue the entirety of like the hospitality vertical, if you will. There's always been tons of opportunity there. I can absolutely tell you through conversations with our hospitality customers that they want a single integrated payments provider across the world. It would make their life easier on business intelligence, on their rewards and loyalty products. That will certainly be one of the paths. I mean, the idea for us is we're gonna hit the ground running immediately at closing with ideally not just Starlink volume on a global level or at least through across Europe. We're gonna

I think our stadium product is one where you'll probably expect to see a lot of announcements out of the gate. It's the category leader in the U.S., so international stadiums want the same capability. We've already had a lot of conversations on that. That's one where I would certainly expect a lot of it out of the gate. Our restaurant product, Shift4Shop for sure. I think, you know, there's no question we'll be using this entire regulatory approval period to get all our hospitality customers and make them aware of this, you know, this pending capability.

Ashwin Shirvaikar
Managing Director, Citi

Understood. Just given the relatively long time for the regulatory approval process takes all of this year, I think, are there milestones that investors should be looking for with regards to that process?

Jared Isaacman
CEO and Executive Chairman, Shift4

Yeah.

Ashwin Shirvaikar
Managing Director, Citi

I guess the add on there, can you guys do something along the way to kind of, you know, build capabilities that can then result in a quicker integration?

Taylor Lauber
President and CSO, Shift4

Yeah. This is Taylor. That's exactly the point is that while the regulatory approval takes some time, it is pretty sequenced, so we can give you you know frequent updates on where things stand with regard to that. Obviously, the sooner the better because it is you know a fast-growing, high-margin business. We're gonna get it done as quickly as practical. Interestingly, you know, they're in the business of accepting cross-border e-commerce customers and doing integrations much like Shift4. A healthy portion of our diligence was actually spent on this concept of how would we mutually support a customer like Starlink. We can do that on a commercial basis prior to the acquisition closing.

I would expect, you know, a first transaction and quite frankly, the transaction's designed to motivate them towards this. A first transaction by a customer like a mutual customer like Starlink could potentially happen before that regulatory approval. Obviously, we've got to take the right steps, but, you know, we can support them mutually if we choose to.

Ashwin Shirvaikar
Managing Director, Citi

Understood. Thank you, guys.

Operator

Thank you. Our final question today comes from James Faucette from Morgan Stanley. James, please go ahead. Your line is now open.

James Faucette
Analyst, Morgan Stanley

Morning. Thanks a lot. Wanted to ask just a couple of follow-up questions, both around acquisitions and then the recent business. I guess on the recent business, I'll start there. With the Omicron and the slowdown it created for you in particularly the end of the December quarter and beginning of this year, how did that impact your conversations with clients around conversions and upsell opportunities? My second question is, with the acquisitions, both sound like very attractive and that kind of thing. I'm wondering how we should think about that impacting both the potential for incremental investment into those businesses to continue to drive them kind of beyond the. I'm thinking about the investment potential beyond kind of your guidance period.

When you look at new incremental acquisitions, are you feeling fairly sated right now and kind of being able to prioritize integrating these? Or can you still be on the lookout for new incremental acquisitions, particularly as valuations may be coming down? Thanks.

Taylor Lauber
President and CSO, Shift4

Yeah, sure. This is Taylor, James. I'll address that. We put a slide all the way in the back next to the share reconciliation or a table that addresses kind of what the leverage ratios are likely to be. Now, important to contextualize, that is like the most conservative scenario you can imagine, which is full cash outlay for both of the transactions and no EBITDA contribution, despite what we highlighted with we believe will be, you know, $35 million plus in 2023. The transactions themselves generate, you know, growing EBITDA and cash flow.

We think these transactions give us really good positioning into these areas that we told investors we wanna be in and we wanna focus on. It doesn't limit us nearly as much as you might expect, when you look at it through that lens. We're gonna continue to keep an eye out. I think the integration of Finaro is a little bit larger just because it's a bigger organization and it's based outside the U.S. We've got time to plan for that appropriately given the regulatory timeframe.

The Giving Block is a small business, and you know, in the way we structured the earn-out, we want them to sprint at their objectives and bring one of our business development professionals alongside them as they have these great conversations with charities that are, you know, in many cases, just reaching out to them because they wanna be able to accept crypto donations in a seamless way. I think we'll be able to achieve what we want from these objectives, from these acquisitions, excuse me, with a reasonable amount of dedication from our core team, a lot of contribution from these new teams that are joining us, and it doesn't really limit us from looking at other things. I think it's a little too soon to speculate.

We just did 2 transactions over the past month, but it doesn't limit us financially.

Operator, why don't we just take one more call?

Operator

Okay. Final question today comes from the line of John Davis at Raymond James. John Davis, please go ahead. Your line is now open.

John Davis
Equity Research Analyst, Raymond James

Hey, guys. Two quick ones for me. I think, Brad, you called out spreads on apples-to-apples basis being up, I think it was like 10% year-over-year. Obviously, those are holding really, really well considering, you know, UPS drove a lot of volume in Q4, also international travel not coming back probably, I'm also guessing was a headwind. Just maybe some commentary on the ability to extract more value from your merchants and the success that you're having there on more of an apples-to-apples basis, kind of setting aside the mix issue that you talked about.

Brad Herring
CFO, Shift4

Yeah. No, that's exactly right. We did mention, you know, I was specific about hotels and restaurants. Restaurants are up 10% year-over-year, hotels were up 6%. It's largely driven by what I mentioned. You know, we've had the ability to continue to add products to our total offering, you know, whether it's QR Pay, whether it's pay at the table. You know, it keeps our position from pricing, you know, very stable. You know, we're not able to be displaced in the market because of an end-to-end solution that provides, you know, much more so than most of our competitors are going to. What you're gonna see is that kind of manifests itself in the stability of pricing across each of our individual segments. You're exactly right.

I mean, something like a UPS Store is certainly gonna come in at a lower spread, and we'll see some periodic impacts of those things. Across the whole portfolio, we've seen very stable, if not increasing spreads, across all of our verticals. That's a trend we expect to see going forward as we continue to kind of add more capabilities and more feature functionality over time. You will see, like I mentioned, I wanna make sure we're also clear about this aggregate spread declines over time just due to mix. It's a good expectation as you guys are building your models to still incorporate that, but within the segments, you know, those additional products and feature capabilities give us a lot of price to give.

Taylor Lauber
President and CSO, Shift4

Yeah. I would also layer on too, just say that, you know, card type mix at these locations matters as well. You know, last year when there was so much, you know, stimulus getting loaded onto basically prepaid debit cards, it actually had a kind of a surprising impact on pulling down spreads in Q1 of 2021. As the year has gone by, there's less of that stimulus. You're seeing kind of a return to some normal card mix, which is also beneficial for spreads as, you know, some corporate or signature or reward cards carry with it more favorable pricing than what is maybe some of the most thinly priced transactions, which would be debit.

There was considerably more of that probably last year than, especially earlier last year than we've been seeing of late.

John Davis
Equity Research Analyst, Raymond James

Okay, thanks. One quick follow-up. Brad, 35%-40% free cash flow conversion as a percentage of EBITDA, is that the right way to think about going forward, or is there more room for that to improve as we go into 2023 and beyond?

Brad Herring
CFO, Shift4

No, I think there's some expansion in that. I think that's a solid number for 2022, but I would look for that number to creep up over time.

John Davis
Equity Research Analyst, Raymond James

Okay. Appreciate it. Thanks, guys.

Operator

Thank you, John. That concludes today's question and answer session. I would now like to pass the conference back over to Jared Isaacman, CEO, for closing remarks. Jared, please go ahead.

Jared Isaacman
CEO and Executive Chairman, Shift4

No, thank you very much for joining us today. We know we had an awful lot to cover. You know, quite a bit took place for sure in the Q4 . Hopefully after going through everything, you know, it remains clear. You know, we're growing incredibly fast across all of our core verticals as well as all the new ones that we've expanded into, and we've reinforced that with two acquisitions that are gonna just further our right to win in some of these verticals and expand our reach globally. A lot going on. I would say really I'm speaking for all of management right now, we've probably never been more enthusiastic about the opportunities that are ahead and appreciate all the support. Thank you.

Operator

That concludes today's Shift4 Q4 2021 earnings call. Thank you for your participation. You may now disconnect your lines.

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