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Earnings Call: Q1 2021

Feb 25, 2021

Speaker 1

Good day, everyone, and welcome to the First Quarter 2021 HP, Inc. Earnings Conference Call. My name is Eilie, and will be your conference moderator for today's call. Be at the end of the conference. I'll now turn the call over to Beth Howe, Head of Investor Relations.

Please go ahead.

Speaker 2

Good afternoon, everyone, and welcome to HP's Q1 2021 earnings conference call. Will now begin the call. With me today are Enrique Lores, HP's President and Chief Executive Officer and Marie Meyers, HP's Chief Financial Officer. I'll now turn the call over to Enrique, let me remind you that this call is being webcast. A replay of this webcast will be made available on our website shortly after the call for approximately 1 year.

Earlier today, we issued our earnings release and we have posted the release and the accompanying slide presentation on our Investor Relations webpage at investor. Hp.com. As always, elements of this presentation are forward looking and are based on our ask you to review the world and our businesses as we see them today. For more detailed information, please see disclaimers in the earnings materials relating to forward looking statements and I'll now turn the call over to the operator for questions. Thank you, on Form 10 ks.

HP assumes no obligation and does not intend to update any such forward looking statements. Also note that the financial information discussed on this call reflects estimates based on information available now and could differ materially from the amounts ultimately reported in HP's During this webcast, unless otherwise specifically noted, all comparisons are year over year comparisons with the corresponding year ago period. Provide a brief

Speaker 3

update on

Speaker 4

the financial results.

Speaker 3

For financial

Speaker 2

information that has been expressed on a non GAAP basis, we've included reconciliations to the comparable GAAP information. Please refer to the tables and slide presentation accompanying today's earnings release for those reconciliations. And now I'll turn it over to Enrique.

Speaker 5

Thank you, Beth, and thank you everyone for joining the call today. I hope you and your families are safe and well. I'll HP had an exceptional start to the year with strong revenue and profit growth in Q1. I We are benefiting from the strength of our portfolio and the diversity of our businesses. We continue to evolve our business model to meet changing customer needs, while expanding into adjacencies to grow our addressable markets.

And I And we are driving an aggressive transformation agenda by rigorously managing our costs while investing to drive future growth. I'll Simply put, we are doing what we said we would do and our strategy is working.

Speaker 3

I'll now begin.

Speaker 5

Our Q1 results are impressive across many dimensions. We delivered strong top line growth With net revenue up 7 percent to $15,600,000,000 and balanced growth across personal systems and print. I'll We delivered strong bottom line growth with $295,000,000 in non GAAP Operating profit dollar flow through and double digit profit growth in both personal systems and print. I'll now begin the call. We delivered non GAAP net earnings of $1,200,000,000 up 24% with $0.92 of non GAAP This is up $0.27 compared to Q1 of last year.

And I'll And finally, we delivered $908,000,000 of free cash flow in the quarter. I'll also remain committed to significant return of capital. We returned $1,600,000,000 to shareholders, including $1,400,000,000 in share repurchases and $250,000,000 in dividends. I'll Over the last three quarters, we have returned $4,400,000,000 to shareholders and repurchased approximately 13% of our shares. At the onset of the pandemic, I told our teams I'll This is a time when strong companies find ways to emerge stronger.

And last quarter results I'll show that's exactly what we are doing. HP's broad and differentiated portfolio and leadership across I Consumer and commercial markets make us more resilient across business cycles. We continue to capitalize on the strong demand for our offering, particularly in consumer to drive profitable growth. Yet the impact of the pandemic is ongoing and I The pace of the economic recovery remains uneven. We are continuing to manage our business in a disciplined and prudent manner, We're remaining agile in the face of change.

This means capitalizing on opportunities when they arise, I'll also manage volatility when it occurs. As we balance all of these dynamics, I We have stayed focused on executing against our strategy to advance our leadership in personal systems and print I'll By optimizing our core and expanding into attractive adjacencies, disrupt industries with our technology to create new businesses in areas like 3 d, industrial print and microfluidics and transform the way we work Our continued progress against these strategic priorities is reflected in the strong revenue and profit growth, free cash flow and capital returns we delivered in Q1 and I'll I will start with Personal Systems, which had Another strong quarter with revenue of $10,600,000,000 We shipped more than 15,000,000 units and generated operating margins of 7.1%. Consumer revenue growth Accelerated to 34%, with consumer premium up 34%, gaming up 29% and I And consumer accessories up 22%. And on top of this, Chromebook revenue quadrupled. I'll We exited the quarter with a record backlog as we continue to operate with component supply shortages that are expected to constrain our growth through at least Q3.

It's clear we have entered I A new era of innovation and growth for PCs. They have become an essential part of how people work, I Learn and play, and we continue to innovate to create new experiences. It's funny to say, but the PC I'll And we are seeing this in the awards we are receiving. I'll At last month's Consumer Electronics Show, we introduced new devices and solutions to power I hybrid work environment and personal creative studios. And we were recognized with over 70 awards for our latest launches, including our new 5 gs enabled products.

Looking ahead, we expect to see continued PC unit growth through 2021, which we anticipate will create additional opportunities for us to drive profitable growth. I'll We are also accelerating in attractive adjacencies such as gaming and peripherals. As with every market in which we play, I'll Our goal is to be a leader in this space. This week, we announced the acquisition of HyperX, the market leader in gaming headsets. I'll The addition of HyperX expands our presence in the growing peripherals market with a brand I'll Our existing strength in gaming hardware combined I'll With HyperX portfolio spanning gaming headsets, microphones and other peripherals, we'll further expand our ecosystem and I'll Much like Personal Systems, print is off to a terrific start This quarter demonstrated the power of Sprint to help people learn, create and perform In Q1, our printing business generated revenue of $5,000,000,000 and operating profit of $1,000,000,000 I'll Similar to the personal systems business, we remain supply constrained, particularly in consumer printer hardware and supplies.

I'll While the COVID-nineteen related impacts on our manufacturing and supply chain have diminished, I'll we anticipate these constraints to continue into the Q3. HP is outperforming its printing peers and I remain uniquely well positioned given our leadership across both consumer and commercial print. I'll Our strong consumer business is a clear competitive advantage as hybrid work and school becomes the norm. I'll We have seen that people who didn't have home printers went and bought them and people sign up for instant ink in record numbers, accelerating an already growing part of our business. In Instant Ink, we added 1,000,000 new subscribers, I'll Surprising 9,000,000 enrollees in the 1st quarter.

Commercial print improved in I'm Q1 with most product categories showing sequential revenue growth. In cq4, I Total print market units grew 6%. We continue to expect a gradual recovery in the overall commercial print market, I'll Although the pace might be uneven given the varying pace of economic recovery. And we expect I The strength in consumer will gradually subside as more schools and offices reopen. I'll We continue to execute on our strategy to modernize print and evolve our print business model.

I'll In Q1, we rolled out our end to end platform strategy called HP Plus that combines convenient I an HP Smart App Services with innovative hardware. It's early days, but we are already seeing positive adoption. In the coming quarters, we will be rolling HP Plus out more broadly across multiple markets and product lines. I'll now begin the question. New value propositions like HP Plus are indicative of the opportunities ahead as we continue to innovate to meet evolving customer needs.

I'll This also applies to our contractual businesses such as managed print services, where we see Attractive opportunities to deliver services designed for the hybrid workforce of the future. I'll One example is our HP Flex Worker Service. This service can be added to a company existing NPS contract I'll be happy to help remote workers maintain their productivity. This means being able to seamlessly print, I'll With leadership in both consumer and commercial I On a strong track record of innovation, HP is positioned to define and lead the future of printing in a post pandemic world. I'll In 3 d printing and industrial graphics, we continue to innovate across the portfolio to position ourselves for future growth.

Customers continue to use Multi Jet Fusion for production grade output and we are seeing more than 30% growth In the number of 3 d printed parts across our customer base. We are also seeing strong early traction in our new molded fiber business that leverages our 3 d printing technology to create an end to end service for quick, customized and I'll In Industrial Printing, we continue to see growth in digital labels and packaging Georgia Pacific, one of the world's largest I Packaging and paper goods providers is deploying their 3rd inkjet web press to expand their digital printing business. I'll This is a great milestone and validation of our technology. We are excited for the disruptive potential in this sector I As our innovative technology opens up entirely new possibilities in personalization and digital manufacturing. I'll now begin the call.

We are doing all this while continuing to transform the company to unlock value and become a leaner, more digitally enabled company. I'll Our transformation journey continues to be ahead of plan. We have significantly reduced structural costs I'll be happy to take questions. Thank you, Eili. Thank you, Eili.

Thank you, Eili. Thank you, Eili. Thank you, Eili. Thank you, Eili. I'll we are focused on both reducing structural costs and accelerating investments for the future.

I'll Recently, we announced several new appointments to further strengthen HP's innovation capabilities and I'll and support its long term growth strategy. Savi Baveja joined as our Chief Strategy and Incubation Officer. I'll Antolga Cortoglou has joined HP as Chief Technology Officer. In these roles, I'll They will drive cutting edge research and incubate new business opportunities working together with the leadership team. And I'll And last week, we named Marie Marios as our Chief Financial Officer.

Marie is a veteran of HP, having held a number of leadership positions at the company, including as our Controller and most recently as our Chief Transformation Officer. Maria and I have worked together for many years, and she's a truly outstanding leader. I'll I know you will all enjoy getting to know her better. Overall, I am very pleased with the way we have started the year. I'll We built on our momentum from the end of 2020 and our teams are performing at a very high level.

And I'll And on top of delivering strong results, we are also staying true to HP's values. I'll Last quarter, HP was recognized by Newsweek as America's Most Responsible Company for the 2nd straight year, and we appear on the barbering list of 100 Most Sustainable Companies for the 3rd straight year. I'll in December, we were named 1 of the 10 Best Managed Companies by the Wall Street Journal. These accolades Simply means that we continue to ensure that making a sustainable impact remains an integrated part of our business strategy. I'll Let me close by saying Q1 was a strong quarter that increases our confidence about the opportunities ahead.

I'll We have a diverse and resilient business model. We are leading in our core print and personal systems market, While taking the steps necessary to create and scale new businesses for the future. And our strong cash flow generation I provides us flexibility to return significant capital to shareholders and reinvest in businesses, While also exploring disciplined M and A, we believe this is a time when strong successful companies like HP can get I We are not running our business to achieve incremental improvements. We are driving a much bolder transformation agenda I will expand our portfolio, fuel innovation and unlock attractive new sources of long term growth and value creation. I'll take the call over to Marie, who will take you through the details for the quarter and our fiscal year outlook.

Marie, over to you.

Speaker 6

It's great to be with all of you today, and I wanted to thank Enrique for his trusted me as his finance partner. I'm excited to take on the CFO role after more than 2 decades at HP. I'm looking forward to getting to know the investment community as I settle into my new role. It's clear that HP remains focused on am executing each quarter, while also positioning the company for the future. And our results demonstrate this balance of delivering in the near term, will now begin the call to discuss our financial results.

Q1 was a very strong quarter. I'll now turn the call over to Eric. Thank you, Eric. Thank you, Eric. Thank you, Eric.

Thank you, Eric. I'll now turn the call over to Eric. Thank you, Eric. Thank you, Eric. Thank you, Eric.

7% both nominally and in constant currency. Regionally, in constant currency, Americas increased 17%, I'll EMEA increased 3% and APJ decreased 5%. Gross margin was 21.2%, will be up 1.6 points year on year. The increase was driven by favorable pricing in commodity costs in Personal Systems and I'll and favorable pricing in printing, particularly in Consumer Hardware. Non GAAP operating expenses were $1,800,000,000

Speaker 3

I'll be happy to take your questions.

Speaker 6

Non GAAP net OI and E expense was $63,000,000 for the quarter. Non GAAP diluted net earnings per share increased 42% to $0.92 with a diluted share count of approximately 1,300,000,000 shares. Will now begin the call. Non GAAP diluted net earnings per share excludes a net expense totaling $120,000,000 primarily related to As a result, Q1 GAAP diluted net earnings per share was $0.83 turn the call over to the operator. Turning to segment performance.

In Q1, Personal Systems benefited from strong demand related to working and learning from home, will now begin with revenue of $10,600,000,000 up 7% year over year. Our top line remained constrained due

Speaker 3

will now

Speaker 6

turn the call over to industry wide component shortages. Drilling into the details, we continue to see differing results by customer segment with consumer revenue up 34%, while commercial revenue was down 6%. By product category, revenue was up 23% for notebooks, down 18% for desktops and down 36% for workstations. Strong demand for notebooks I'll be happy to take your questions. Thank you, $758,000,000 in operating profit and operating margins of 7.1%, will be discussing the financial results.

The year over year increase was primarily due to favorable pricing, including fewer promotions and I'll take your questions. In print, our results reflected very strong execution as we continue to benefit from the strength of our portfolio as a leader across both consumer and commercial print. I'll Q1 total print revenue was $5,000,000,000 up 7%. By customer segment, consumer revenue was up 55% with units up 18%, and commercial revenue was down 11% and flat in units. In total, I'll now turn the call over to the operator.

Hardware units were very strong at 11,100,000 units, up 16%. I'll Supplies revenue was $3,100,000,000 up 3%. In the Q1, ongoing consumer demand combined with favorable pricing and I And inventory replenishment more than offset lower commercial demand. Sequentially, Supplies revenue was flat. I'll Print operating profit was very strong at $1,000,000,000 and operating margins were 19.8%.

Now turn to our transformation efforts and specifically our cost savings opportunities. In Q1, about 700 people exited the company as we continue to be ahead of plan against our 3 year $1,200,000,000 gross run rate structural cost reduction plan. During the quarter, we continue to execute real estate site optimization activities at 6 sites will now begin the call to questions. Thank you, operator. Thank you, operator.

Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator.

Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator.

Thank you, operator. Thank you, as we continue to shift to digitization and automation. Finally, we continue to be focused on further digital enablement and I'll be happy to take your questions. And driving a lean cost structure as it provides us the flexibility to reinvest in other areas of our business. Shifting to cash flow and capital allocation.

1st quarter cash flow from operations and free cash flow were solid at $1,000,000,000 908 $1,000,000 respectively. In Q1, the cash conversion cycle was minus 30 days. Sequentially, the cash conversion cycle was flat and I'll As growth in inventory, primarily driven by strategic buys and finished goods, drove increases in days of inventory, offset by increases in days payable I'll be conducting

Speaker 5

a few questions. For the

Speaker 6

quarter, we returned a total of $1,600,000,000 to shareholders, which represented 179 percent of free cash flow. I'll now begin the call. This included $1,400,000,000 in share repurchases and $250,000,000 in cash dividends. Will now begin the call. Looking forward, we expect to continue buying back shares at elevated levels of at least $1,000,000,000 per quarter in the coming quarters and I'll be happy to take your questions.

Looking forward to the Q2 and the rest of fiscal 2021,

Speaker 3

will now begin the Q1.

Speaker 6

While we expect year over year revenue growth at FY to reflect our continued progress on our strategy. It is also important to note that growth trends in Q2 and Q3 will also reflect the easier year over year comparisons due to the unusual COVID related impacts we saw last year. And I'll be happy to take your questions. And in the second half of the year, we expect to see a more normalization of the market environment as more people return to the office and kids return to school and I'll take your questions. Our outlook range is broader than usual given the current market environment.

We are modeling multiple scenarios related to supply availability, pricing dynamics and the pace of economic reopening. I'll Our comments for Q2 are the following. In Personal Systems, our backlog remains elevated as demand in consumer and education remains very strong and we expect industry wide component constraints to continue to negatively impact our ability to meet demand, especially for notebooks, will now turn the call over to the operator. Thank you, operator. Thank you, operator.

Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator.

Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator. Thank you, operator.

And I'll And from a margin perspective, we expect Q2 operating margins to be in the range of Q1 margins. I'll In printing, from a demand perspective, we expect to continue to see strong demand for home printing as well as the continued economic pressure in commercial printing. I'll now

Speaker 1

begin the call. We expect to

Speaker 6

have to navigate supply constraints and the need to replenish stock so that our ecosystem of partners are well positioned to satisfy the strong demand that we see in printers and supplies. We expect that our operating margin for Q2 will now begin to be at the high end of our long term range of 16% to 18%. Taking these considerations into account, Non GAAP diluted net earnings per share to be in the range of $0.84 to $0.90 and 2nd quarter GAAP will now provide a detailed review of our financial results. We expect our fiscal year 2019 guidance for fiscal 2019. We expect fiscal year 2021 non GAAP and FY 'twenty one GAAP diluted net earnings per share to be in the range of $2.98 to $3.08 I'll now begin the call.

And now I would like to hand it back to the operator and open the call for your questions.

Speaker 1

I'll now begin the question and answer session. I'll I'll now begin the question and answer session. Our first question today will come from Shannon Cross with of Cross Research.

Speaker 4

Thank you very much. And Marie, I just wanted to congratulate you on the new role. I'll My question I'm going to it's a 2 part question, so I'll just leave it to one question today. I was wondering, Enrique, can you talk a bit about sustainability and Sort of beyond the quarter that you've guided to. And that's one of the big questions I think people have right now.

I'll maybe if you can you've pointed to shortages in PCs lasting until Q3. So maybe you can talk on the PC side a little bit about what you see long term for the market and what might support the PC business sort of in future quarters. And then if you could turn to printing, If you can talk a bit about what Print Plus means for the long term model and how you see that impacting margins as well as discussing a bit, I'll Because I think maybe it's underappreciated how the shift to inkjet is going to help margins long term since you own the whole inkjet stack and I have to partner with Canon for laser. So if you could maybe address those two parts that is my completes my question. I'll

Speaker 5

Thank you, Shannon. And I will try to answer all your points. So let me start with sustainability of the momentum that we see. And I And I would say that we are very optimistic about what are our expectations for the market for the coming quarters. I'll We think that many of the underlying trends that are driving demand today are going to stay.

I think the pandemic has made technology I'll We are necessary for people to work, to entertain, to live and this is going to continue to drive very strong demand for PCs and I'll And for home printers for the foreseeable future, but especially for PCs. We also think that as I'll Offices will reopen. We are going to see an increase of demand on the PC space because CIOs will have to invest on PCs again to make their employees productive. And we are going to continue to see a shift towards notebooks that also helps on the demand side as the renewal cycles are shorter. We also think that the need to the hybrid model of working between office and home I'll opens new opportunities for us on the printing side to offer new services, create new services by combining both.

So overall, again, we see that I'll This is creating an opportunity for us not only to leverage new opportunities, but really to continue to drive change And to continue to gain momentum. If I go now to the second part of your question on PCs, I'll We expect to continue to see very strong demand for PCs in the coming quarters. And this strong demand I This is what is creating the supplies, the component shortages that you were mentioning. We have provided strong guidance today both for the quarter I'll And this is based, of course, on the visibility that we have today for components what we think we are going to be able to ship. I If we get more components, we could do even better.

And then your final question on print. I'll As you know, we launched HP Plus during last quarter. The reception has been very positive In terms of both adoption of the end to end model and also feedback from customers in terms of the value proposition and feedback from partners. So it's I would say we are optimistic about the results we have seen. And as you know, we are going to expanding to more countries and more categories during the coming months until we complete the rollout in the middle of 2022.

I'll You were also asking about the impact on margins. Let me start there and maybe Marie will complement that. I'll Clearly, we see a benefit from the mix moving into ingests versus laser because as you know, we end the full end to end system. But this quarter, we are also seeing a strong benefit from pricing, especially on hardware that is really helping to increase The profitability on print.

Speaker 1

And yes, and

Speaker 6

thank you for your question and warm introduction, Shannon. Yes, but we expect our print margins to remain strong throughout FY 2021 and we expect our operating dollars to grow and operating profit rate will be at the higher end of the 16% to 18% range for 2021. And in Q2, we'd expect to be above the range as well.

Speaker 1

And our next question will come from Katy Huberty with Morgan Stanley. I'll

Speaker 3

now begin

Speaker 7

the question. Yes, thank you. Good afternoon. I want to ask a clarification first. You said in your prepared remarks that you see PCs growing will take your questions.

Through 2021,

Speaker 1

does that

Speaker 7

mean that you will see growth in each of the 4 quarters? Obviously, I'll You grew strong in 1Q or is that just implying that you will grow for the full year? And then in terms of my question, just Following up on the print business, can you talk about how much channel inventory rebuild contributed to print revenue in the quarter? And I'll Marie, you made it clear that you expect margins at the upper end of the range, but why would they come down sequentially given that the pricing environment

Speaker 5

I'll Okay. Thank you, Katie. Let me start with a clarification. I When I was talking about PCG growth to continue, I was referring to market. I As I was saying in Shannon's in the answer to Shannon, we expect the market to continue to be very strong both this year and in the long term.

And just let me offer a data point. If we look at the projection that we have for PC market in 2021, I The one we have now and we compare it to the projection that we have for 2021 before the pandemic started, I'll The market is 45% bigger. So this talks about the growth that we are seeing in this year and really the I Why we are so optimistic about this business going forward. And now Marie will talk about the margins for print in Q1.

Speaker 6

I Actually, I'm going to move on and just cover your question around channel inventory, Katie. So look, with respect to that, overall channel inventory is below what we believe healthy appropriate levels for print and that's really as a result of that strength that we're seeing in consumer. And I'll And right now, we're also below the range and that's driven by that demand in home. We do expect, however, Some replenishment of stock throughout our partner ecosystem into Q3 and that's going to help to bridge some of that demand from our customers. I'll take your questions.

So overall, we want to make sure that our partner ecosystem is very well positioned to satisfy that demand.

Speaker 3

I'll take your

Speaker 1

questions. Our next question will come from Tony Sakunaga with Bernstein.

Speaker 8

I'll Yes, thank you. I have two questions as well. First, if I look at your guidance for the full year, it implies an EPS I'll Seasonality would point to EPS being up 10% in the second half. So I was wondering if you can comment on that. Are you being conservative?

Because it sounds like you're going to be supply constrained through potentially Q3, or I'll Are you believing that this very favorable price environment is going to come off? So are you Are you expecting this deceleration because of conservatism? Are you expecting it because of weaker than normal sequential revenue growth? Or are you expecting it because you expect margins to go down to lower levels in the second half. And then I have a follow-up please.

Speaker 6

I'll Hey Tony, good afternoon. It's a pleasure to meet you. So look, frankly Tony, we've provided I'm actually a very strong guide for the year and we're investing for our future. In fact, we expect revenue growth in FY 2021 and EPS to be up 38% to 43% and free cash flow growth as well. So while to your point, this is front end loaded in the first half, I'll take your questions.

The second half EPS growth is actually 23% to 32% off the $1.11 that we actually delivered last year. And I And this actually includes earnings growth as well as the benefit of lower shares. So given the current environment, as you could imagine, I are modeling multiple scenarios for the second half. So look, all in all, we believe that this is a prudent guide based on what we know today and clearly,

Speaker 3

I'll

Speaker 8

take a look at the sense of whether there was more confidence in the revenue trajectory or the margin trajectory. Just in terms of the follow-up, I want to better understand this restocking, whether this is I'll Hardware or supplies or both on the print side. Is it principally consumer? So I presume your stock is going down on

Speaker 3

the corporate side since demand

Speaker 8

is much weaker and your channel on the consumer side, and that's obviously very, very favorable. And I'll And then maybe you could kind of zoom out a bit and just talk about how we should think about normalized supplies I think over the last 8 or 9 years, it's gone down about 4% per year. The aspiration was to get to flat Supplies growth. I think it took you a little longer to get there. You haven't really provided an update on how you think about supplies growth sort of in a more normalized environment.

How

Speaker 5

Thank you, Tony. Let me start and let me emphasize that we are very confident on both the revenue on profit projections for the year and this is what supports the strong guide that we have provided today. In terms of channel inventory, I'll The comments from that we made in the prepared remarks are not only for supply, but also for hardware. And we continue to be across the board I'll In PCs, printers and supplies, below what we think are the ideal inventory levels that we have for the channel. I'll So that's this is where we are today, and all this is driven by the very strong demand that we continue to see, I Especially in our home products.

And then now let Maria explain what do we see on supplies and what do we think is the impact On the replenishment this quarter.

Speaker 6

And thanks, Enrique. So, Tony, looking at supplies performance, there's sort of really three will provide key dynamics to discuss. First of all, ongoing demand in consumer supplies with work from home and learn from home and I And there are ongoing challenges in commercial print as you know. And then secondly, there's that favorable pricing environment, which was actually a And then thirdly, the year over year compares also benefited from that replenishment of stock, which was consistent with what we had indicated on the call in Q4. Now, if you adjust for the impact of Inventory movements, we estimate that Supplies revenue was down roughly 1% year on year.

I'll As you know, we have a multi tiered channel. So this is our best estimate based on the data we have, including our estimates I'll put product across the channel and end user stock. So this replenishment should have a short term benefit to Supplies revenue.

Speaker 5

I'll I'm talking commenting on the projections for the future, Tony. As you know, we are we have redesigned the strategy of the company to reduce I'll The dependency on supplies to deliver our goals, this is why the subscription programs HP Plus are so critical, and we are very pleased with the progress that we're making on that front. We shared in the prepared remarks that we reached 9,000,000 subscribers on Instant Ink, Which means we added 1,000,000 subscribers this quarter, which is the faster than the most we have done in the history of the program. So clearly, that I'll It's accelerating and at the same and I also shared before, we are really pleased with the response that we have got on HP Plus and I'll And we are also making good progress on what we call big ink and big toner for in emerging countries, which are key part of our

Speaker 3

strategy as well. I'll take your questions.

Speaker 1

Our next question will come from Amit Daryanani with Evercore.

Speaker 9

I'll Perfect. Thank you. It looks like I really have no printing questions for you guys anymore. But I do want to talk about free cash flow. And I'll And if I look at the fiscal 2021 guide, I think you talked about $4,000,000,000 of free cash flow.

It's really a modest uplift from the $3,900,000,000 we did in fiscal 2020. So really just help me understand, with revenue up the way it is, and I think EPS is going to be up 35%, 40%, what is free cash flow up $100,000,000 and change? I Just one other puts and takes that would be really helpful.

Speaker 6

Yes, and good afternoon Amit. So first of all, look, I'd start out by saying, look, we're really pleased with the results expect free cash flow, as I said in my prepared remarks, to be at least $4,000,000,000 and that is being driven by the earnings growth in both I'll And it is being sort of the headwind that we do have is it will be partially offset by changes in working capital, Which we expect to from higher expected inventory in AR and that's being driven obviously by the environment that we're in with PS.

Speaker 9

I'll Got it. And then, I guess Marie, really from your perspective, as you step into the CFO role and your background as the Chief Transformation Officer, I'll Yes. I'd love to get a sense on as you go forward, how do you go between managing the need to reduce costs and optimize margins versus perhaps investing for growth as you go forward? And I And as we think about HP over the next 2, 3 years, what are the big priorities of the company for investments?

Speaker 6

I'll No, thanks Amit. Look, frankly, I believe that great companies like HP focus on the end. I'll We have to do both. We have to reduce costs and we have to make the right investments for the future. So I can tell you as the CFO, I'm going to be relentless about going after inefficiency and making sure we're driving value from our investments.

I think I my role as the Chief Transformation Officer really teed me up nicely for that outlook. Now with respect to investments, I'm going to turn it over to Ricky will now turn the call over

Speaker 5

to Eilidh and I will now turn the call over to Eilidh and we will continue reducing costs I Fine, we will continue to invest in areas where we see opportunities for the future. And my answer is not going to surprise anybody Because this is the strategy we have been executing during the last year. It's about modernizing our core businesses, both personal systems and print. I We see opportunities to create value on both. It is about expanding into adjacencies.

And yesterday, we shared the acquisition of HyperX. I'll That is an example of a very attractive adjacency for us. And we are also investing to create new businesses in industrial graphics, and I'll And we see also the need to invest in improving our digital infrastructure that will help us to create new business model, but as Marie was saying, also to become more efficient, leaner and really being able to respond to our customers in a better way. This is the strategy we have been executing. The results show that it is growing and this is where we're going to be investing going forward.

I'll

Speaker 1

our next question comes from Matt Cabral with Credit Suisse.

Speaker 10

I'll Yes. Thank you. Enrique, you just mentioned HyperX. I want to dig a little bit more into that. I guess, first, just a clarification.

I saw in release you guys said is EPS accretive, but wondering if you guys can comment on the revenue contribution you expect from HyperX going forward? And I'll And then more broadly, just wondering for your perspective on PC gaming and just how we should think about sustainability there once people start leaving their homes in a more normalized and just how you think about HyperX's peripherals fitting versus your Omen brand within the lineup?

Speaker 5

So I First of all, let's start on gaming. Gaming is a very attractive opportunity for us, both on the hardware side, Where we have been growing significantly during the last quarter and where we expect to continue to see growth in the coming years. I'll More and more people are using gaming as their main entertainment, and this is driving growth today and will continue to drive growth in the future. I When we look about gaming, the peripheral opportunity is especially attractive. A gamer spends about I'll $15,000,000 $16,000,000 more money on accessories than a normal PC user.

And when we think about that opportunity, I The acquisition of HyperX makes us really excited about the opportunity of really capturing that. HyperX is the leader in I gaming headsets, they have a very strong portfolio on microphones, mice, keyboards. And really, the growth I The value proposition of the acquisition is very clear. We are going to accelerate the growth by leveraging our geographical presence and our broader retail presence, as well as we will be taking their portfolio and expanding into new segments like commercial. I'll Soil is all about growth and this growth is what makes it accretive for us in 2022.

Speaker 10

I'll Thanks for that. And as my follow-up, I wanted to broaden out the discussion on M and A and just talk about How are you thinking about M and A strategically? And I heard in the prepared remarks that the plan is still outsized buybacks unless a better opportunity comes along. So maybe just help us understand the criteria as you think about that trade off between repurchases and other uses of the capital going forward?

Speaker 5

I'll So our approach has not changed from what we have been communicating during the last quarter. We continue to believe that our stock is undervalued, and we are going to continue to buy aggressively our shares. Marie mentioned that we are going to be buying at least $1,000,000,000 of shares every quarter. And I And at the same time, we are always looking for opportunities to accelerate our strategies through M and A. We are looking at opportunities in the core businesses, in adjacencies and also to support our new businesses.

And the criteria are very simple.

Speaker 3

I'll Any M and A we will do will have to

Speaker 5

be aligned to the strategies we have explained. We will have to have attractive financial returns I'll At a minimum, a better ROI than buying our own stock. And third, we need to have a strong operational plan will now begin to execute on the value proposition of the acquisition. These are the criteria we have been applying. This is what we used to decide to

Speaker 3

I'll take your questions.

Speaker 1

Our next question comes from Krish Sankar with Cowen and Company.

Speaker 11

And I Congrats on the solid results and Marie, congrats on the full time CFO title. I have two quick questions. First, either Enrique or Marie, Is there a way to quantify what would be the upside to revenues if you had no supply constraints? And then I had a quick follow-up.

Speaker 5

I'll Let me take the question. What you have in the guide is what we think we based on the current supply that we see available, I We can deliver. Of course, if there was more supply, we will be able to drive more. But I don't think I'll We will quantify though what this number is. But let me tell you is, as I said in the prepared remarks, our backlog is at a record high.

So it will be a significant number, but again, we are seeing shortages given how strong the demand is across the board.

Speaker 11

I'll Got it. Thanks, Enrique, for that. And then as a quick follow-up, the gross margins in the January quarter were really strong. I'll What were the drivers there and how to think about gross margin for the rest of the year, especially as component costs get inflationary for you folks?

Speaker 6

I'll Yes. Sankar, thanks for the kind words. So look, fundamentally, it's just all about demand, frankly, outpacing and really creating that favorable environment. So it's basically just the laws of supply and demand, which helped us with better Pricing in the quarter. So regardless of whether you're sort of talking year on year on quarter on quarter, that improvement in gross margin was primarily driven by favorable pricing, which

Speaker 1

I'll our next question will come from Wamsi Mohan with Bank of America.

Speaker 12

I'll Yes, thank you. I was wondering if you can go back to print margins for a second and look at this on a quarter on quarter basis. I'll When we look at the sequential revenue improvement that was about $200,000,000 in print, the print profitability went up by $300,000,000 I'll So maybe you can help us think through how much of it was pricing on hardware where there is fixed cost leverage that you might be recognizing versus higher mix on HP Inc. Versus laser tower, if there's a way to dissect this somewhat differently in the $300,000,000 and clearly and I Replenishment has a role there too. Any way to maybe size those different components and also if we can split between hardware and I'll take your questions.

Speaker 6

Sure, and I So look, the print rate really benefited from improved gross margins, particularly in Home Hardware, and that was driven by and I And it was particularly in the consumer side and some of those and then we had reductions from I'll COVID related supply chain costs that we had in Q4 and then that was partially offset by higher consumer mix and lower supplies mix.

Speaker 3

I'll Thank you.

Speaker 1

Our next question will come from David Vogt with UBS.

Speaker 13

I'll Great. Thank you. Maybe just going back to the component shortages issue for a second. I'll It's been persistent for some time now and there's been commentary across different industries that lead times are lengthening across the board. I'll I know inventory is up this quarter, 49 days since 43 last quarter.

But can you give us more qualitative discussion on I'll How are you thinking about remediation going forward in your future procurement plans in case there's a greater disruption and what that might mean for your top line going forward?

Speaker 5

So as I said before, the shortages that we are seeing are really driven by the very strong demand that we are getting across the full portfolio. I'll We, of course, are taking any action we can to mitigate the impact and make sure that we can deliver even more than what we have in the plan. I One of the big things that we have decided, as Marie mentioned before, is to increase the amount of inventory that we have on hand. I'll This will help us not only to increase the delivery of the shipment of products, but also to be able to ship our products in case some components are made available during the quarter. We are also building direct connection with I Suppliers that until now will be managed from our ODMs, usually suppliers of low cost components, I Because we have seen that it's important to really establish a direct connection with them and in some cases even buy products directly from them.

And this, I would say, are the 2 big things that we have already done and that we expect will help us to manage the situation during the coming quarters.

Speaker 13

And I'll And maybe just a quick follow-up on that. So when you think about sort of the inventory that you're taking in and that you're going to procure going forward, is there any sort of commentary or I I think, given how strong our demand is,

Speaker 5

I I think given how strong our demand is, if you are concerned about obsolescence of sales of inventory, I think the risk is extremely low because we really have very strong demand, and we expect to it to continue during the coming quarters. In terms of cost I We are expecting that in some cases, cost will be increasing during the coming quarters. But all of this is built into our guidance and I'll And build into the comments that Marie made before in terms of operating margin during the coming quarters.

Speaker 6

And I'll And just to follow-up on Enrique's comment. As a result then, we would expect from an overall basket of commodity pricing perspective for those prices to be

Speaker 1

our next question will come from Jim Suva with Citigroup.

Speaker 14

Thank you very much and congratulations on the very strong results I have one question. When we dive into the results on PCs, yes, you are growing, but it seems like some of your competitors, Especially your North America competitors growing much stronger than you. You did highlight that you grew a lot in Chromebooks. So I'm wondering I'll Is the strategy there to really focus on education and Chromebooks or profit share gains and I'll take your questions. I just wanted to revisit your strategy in the PC side when we look at the data versus the industry.

Thank you.

Speaker 5

Sure. Let me be very clear, Tim. I So we had a very strong quarter in absolute terms on PCs, revenue growth, unit growth, profit growth, but we did it on relative terms. And I'll And being as competitive as we are, this is not something that we are satisfied about. As I explained before, I We are looking at what can we do and what will we do to improve our relative performance.

We have already taken some actions to do that by increasing inventory and changing how the connections that we have with certain component providers and this will be helping us to improve our performance going forward. We are really using this as a catalyst to optimize even further our operational capabilities. And I And this is what great company do and what we will continue to do because again, we like to win and this is what we will do continue to do going forward. So having said that, I think we are close to time. So let me use this as an opportunity to wrap up.

I'll First of all, I want to repeat some of the comments I made during the prepared remarks. We are doing what we said we would do, and our strategy is working. We have had a very strong start of the year and we are confident in the projections that we have I'll For 'twenty one and beyond, we see growth opportunities in our core markets, in the adjacencies and also in the new businesses that we are creating. And we are really leveraging the opportunities that we see will now begin the call to accelerate our strategy, accelerate our growth, which gives us great confidence in the future of the company. So again, thank you for joining us today and looking forward to continue to talk to all of you in the future.

Thank you.

Speaker 1

I'll now begin the conference call.

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