Hub Group, Inc. (HUBG)
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Earnings Call: Q1 2019

Apr 30, 2019

Speaker 1

Hello, and welcome to The Hub Group's First Quarter 2019 Earnings Conference Call. Dave Yeager, Hub's CEO Phil Yeager, Hub's Chief Commercial Officer Don Maltby, Hub's President and Chief Operating Officer and Terry Pizzuto, Hub's CFO are joining me on the call. At this time, all participants are in a listen only mode. A brief question and answer session will follow the formal presentation. In order for everyone to have an opportunity to participate, please limit your queries to one primary and one follow-up question.

Any forward looking statements made during the course of the call or contained in the release represent the company's best good faith judgment as to what may happen in the future. Statements that are forward looking can be identified by the use of the words such as believe, expect, anticipate and project and variations of these words. Please review the cautionary statements in the release. In addition, you should refer to the disclosures in the company Form 10 ks and other SEC filings regarding factors that could cause actual results to differ materially from those projected in these forward looking statements. As a reminder, the conference is being recorded.

It is my pleasure to turn the call over to your host, Dave Yeager. You may now begin.

Speaker 2

Good afternoon, and thank you for participating in Hub Group's Q1 earnings call. As usual, with me today is Don Maltby and Terry Pizzuto. I've also asked Phil Yeager, Hub's Chief Commercial Officer to join us today as much of Hub's margin improvement is the result of the focused effort by Phil and his team working across all of our business lines. We had a record Q1 as we continue to increase revenue while reducing expenses in our network. Our intense focus on improving service and profitability resulted in 115% increase in operating income.

We're also beginning to see some of the benefits of our investment in the Elevate technology, which is increasing productivity and improving efficiencies. As is often the case in the winter, Intermodal experienced some service issues in the Q1. Volume was down 1% for the quarter as March volume was down 5%. Much of the fallout in March was a result of significant flooding that took place in Iowa and Nebraska. The Union Pacific took aggressive actions, which allowed them to recover quickly, but nonetheless, the flooding did reduce volumes for the month.

On a positive note, we're seeing both of our rail partners' on time performance improve dramatically. Over the last several months, Norfolk Southern has driven their on time performance to levels that substantially exceed those of 2018. And the last 3 weeks have shown significant improvements in the Union Pacific's on time performance. We expect that both railroads will continue to improve transit throughout the year and we intend to adjust our customer service expectations accordingly. The CaseStack integration continues to be very positive.

In the Q1, CaseStack's financial results were better than budgeted and their overall revenue growth exceeded expectations. We're continuing to identify sales synergies and working together aggressively to cross sell both Hub and CaseStack clients to the new service offerings. As previously mentioned, CaseStack has a very talented workforce and an excellent management team that we're pleased to have as part of the Hub Group family. And with that, I'll turn the call over to Don to talk about the performance of our other business lines.

Speaker 3

Great. As Dave mentioned, we are pleased with our performance as all of our service lines are hitting stride and we feel confident in our ability to continue to deliver strong results. In truck brokerage, we saw strong performance in a difficult environment as we onboarded CaseStack's LTL brokerage and improved our operations to expand margin. Spot demand and pricing was soft, but we performed well on our committed business as we implemented our new technology, pricing philosophy, carrier management and purchasing programs. We continue to secure wins with our strategic customers, while growing and diversifying our customer base.

Despite the short term volume challenges that exist in the spot market, we believe we are making the right investments in our brokerage business to achieve long term profitable growth with extremely high service levels. Logistics had a strong start to the year with 25 percent top line growth as we brought on CaseStack to expand our offering and increase revenue. In addition to the growth, we continue to recognize yield improvements from several of our logistics contract renewals and we continue to improve upon our operating efficiencies. Our pipeline remains strong with onboarding already scheduled for the 2nd Q3 of 2019. Dedicated had a strong quarter with revenues up 26%.

We shed unprofitable legacy business, improved our pricing and continuous improvement methodology, enhanced operational performance and continue to focus on safety and growth with our strategic customers. We are pleased with our results and continue to focus on profitable growth, improving our operational excellence and scaling our business. Now I will turn it over to Teri

Speaker 4

to review the numbers. Thanks, Don, and hello, everyone. I'd like to highlight 3 points for the quarter. First, operating income increased an impressive 115%, resulting in operating margin of 3.8%. 2nd, gross margin grew $36,000,000 as we continue to improve operational discipline, execute on our yield improvement strategy and implement new technology.

3rd, cash flow from operating activities was $63,000,000 which was up 91%, resulting in $112,000,000 in cash at the end of the quarter. Now let's take a more in-depth look at our performance in the Q1. Hub Group's revenue increased 11% to $933,000,000 driven by the addition of CaseStack and strong yield improvement processes. Hub Group's diluted earnings per share was a record at $0.71 This is compared to a 2018 diluted earnings per share of $0.33 an increase of 115%. Acquisition related amortization expense was $3,400,000 compared to $1,100,000 in the Q1 of 2018.

Compensation expense for restricted stock issued in connection with the acquisition of CaseStack was 6 $125,000 in the Q1 of 2019. Adjusted first quarter earnings per share for these items is $0.80 compared to an adjusted 2018 earnings per share of $0.36 or 122 percent increase. Taking a closer look at a few of our key metrics. Hub's gross margin increased 40% due to growth in all four service lines. Gross margin as a percentage of sales was 13.6% or 2 70 basis points higher than last year.

Operating margin was 3.8 percent or a solid 180 basis points higher than last year. Adjusted operating margin was 4.2%. This excludes acquisition related amortization expense of $3,400,000

Speaker 1

$625,000

Speaker 4

of compensation expense for restricted stock issued in connection with the CaseStack purchase. Turning now to guidance. We are increasing our guidance for 2019. We believe that our 2019 diluted earnings per share will range from $3.25 to $3.40 We project revenue will increase between 10% 15% for the year. We expect gross margin as a percentage of sales for the full year will range from 13.1 percent to 13.6%.

We expect gross margin growth of between 22% 27% with gross margin growth in all four of our service lines. We believe that our quarterly costs and expenses will range between $96,000,000 $100,000,000 Acquisition related amortization expense for the year is projected to be approximately $13,600,000 and compensation expense for restricted stock issued in connection with the CaseStack purchase is projected to be approximately $2,500,000 We expect that operating margin adjusted for this amortization and compensation expense will range from 4% to 4.4% for the year. We estimate that EBITDA will range from $260,000,000 to $275,000,000 and that total depreciation and amortization will range from $96,000,000 to $106,000,000 We project that our effective tax rate will be about 25.5 percent, driven partly by recent tax legislation in Arkansas. As a result of the legislation, we will decrease our deferred tax expense by about $250,000 in the 2nd quarter. We expect to spend between 115,000,000 dollars $125,000,000 on capital expenditures in 2019, primarily for tractors, containers, trailers, the new building in Oak Brook as well as technology investments.

We plan to continue to fund purchases with cash and debt. That wraps up our financial performance. Dave, over to you for closing remarks.

Speaker 2

Thank you, Terry. I believe the quarter pretty much speaks for itself. We continue to see a strong pricing environment in Intermodal and Logistics, while being opportunistic in the truckload market. The CaseStack integration is moving forward as planned, creating synergies for all of our business lines. We believe that 2019 is going to be yet another strong year for Hub Group.

With that, we'll open the line to any questions.

Speaker 1

Thank you. We'll now begin the question And our first question comes from Scott Group from Wolfe Research. Your line is open.

Speaker 5

Hey, thanks. Good morning good afternoon guys.

Speaker 2

Hi, Scott.

Speaker 5

Can you give us an update on volumes in April?

Speaker 2

Yes. Volumes for April were pretty much in line with what we did in March. So they were down approximately 2% on a same day basis.

Speaker 5

And so what do you think that is? Is that continued sort of lingering impacts from the weather? Is it demand?

Speaker 2

I think it's a combination of things. It's obviously partially the weather. I think that obviously we at least here in Chicago, we have not had a spring yet. And I think that's impacting a lot of purchasing or restocking etcetera. I do think also that Easter, it was very late this year as you're aware and I just don't know what the impact would be for that.

But we actually continue to believe that our volumes will be up mid single digits or low single digits rather excuse me for this coming year. And that's basically that's based upon the awards we've received from our clients thus far. And basically the overall positive mood that our customers currently have. So it's very early in the year and but we do believe it's going to be bouncing back and that we'll see growth in the intermodal volumes.

Speaker 5

Okay. Can you give us just an update on intermodal bid season? What you're seeing from both the pricing standpoint and a rail cost standpoint? Do you still feel like you can do better in price than what you do in cost? Because it looks like, Terry, you're guiding gross margin, 13.1% to 13.6% for the year and we just did 13.6% in the Q1.

So does that tell us that this was sort of the best quarter of the year and things get worse from here? And is that rail cost related? And how do we think about all that?

Speaker 2

Yes. I think that if you look at for the Q1, we bid about just under 40% of our business and we were in the high single digits from an increase perspective in price. And April, it's a little lower, but I mean it's incidental. It's a couple of basis points, so it's still high single digits. And we're now up over 50% of our overall bid business for the year.

So we'll see how it unfolds, but I would say minimally we expect mid single digit increases for the year. If you look at it from a price perspective, with the rails, with our costs, we have very clear visibility of what our costs are going to be this year, what the increases will be. And we do believe that we will be able to fully cover them and then some.

Speaker 5

So maybe then explain the guidance of why the gross margins get worse throughout the year?

Speaker 4

Yes. That was just a range of 13.1% to 13.6%. I mean, we you're right, we were 13.6% this quarter. We would expect Q2 might be a little bit lower than that, but not much. And then, Q4 should be similar.

So really we've got Q3 just a little touch lower than Q2. And that's just based on projections that we have and we do have great line of sight to what the rail cost increases are going to be. As you know, we have one that goes in on June 1 and another one that goes in on September 1. And we are planning a peak similar to 2017. So that's why in the Q3, it's not higher.

If peak in 2019 is like it was in 2018, we could certainly be at that 13.6.

Speaker 5

Okay. And if I can just ask one last one. So Terry, if I look, the guidance raise is sort of the same amount as what the beat was in the Q1. So is there a reason why the strength you saw in 1Q doesn't sort of carry forward into the rest of the year?

Speaker 4

We're conservative in terms of what we guide to. We want to make sure that we feel comfortable that we can meet the guidance and so that would be part of the reasons that we didn't go up more. And we actually, as Dave said, we're currently projecting low single digit volume in intermodal. If you remember, last quarter, we had thought we might be up to mid single digit volume in intermodal. And certainly, as rail service continues to improve, there is a possibility that we could be higher than low single digit, but that's what we're projecting right now.

Speaker 5

Okay. Thanks for the time guys. Appreciate it.

Speaker 1

And your next question comes from Benjamin Hartford from Baird. Your line is open.

Speaker 6

Hey, good morning or good evening, everyone. Dave, I'm interested, I guess, in your perspective, as you see Norfolk service improve pretty meaningfully here recently, As you think about the business and where Hub sits and where rail service is headed and where it can go, what are your baseline expectations for multiyear Eastern load growth on the intermodal side either for the I guess for both for the market and then what Hub Group is going to be capable of in that context?

Speaker 2

Well, 1st and foremost, certainly the Norfolk Southern increase, the enhancements in their on time performance has been truly dramatic through the quarter. And this past week was actually the best that we service that we've seen in probably 2 years. So one of the things that Phil and his group are doing is looking at the current expectations we set for our clients and contemplating changing those and shrinking the number of transit days, which is very positive because it obviously makes us much more competitive when we're dealing with tight inventory situations. The growth in the East is tremendous. Of course, that's an enormous truck market, large population centers.

I haven't seen any recent surveys, but I don't think that there's any reason to believe that mid single digit increases within the Northeast, providing we've got the good solid service that Norfolk Southern moving towards is very possible. Does anybody Yes.

Speaker 3

This is the softest truck market you've seen. And where the growth will come will be in local East as it gravitates to intermodal and intermodal service improves. So I think it's a good story.

Speaker 6

Can you give the same perspective out West?

Speaker 2

I think the service has improved quite a bit. Phil, did you want to comment on it?

Speaker 7

Yes, sure. Yes, service is definitely improving sequentially and we're pleased with that. We think that the results are going to continue to improve, especially as we've got through the weather now and a lot of the rationalization of the network has taken place. So we're really excited about the improvement. I think we have a great service product to offer to the market.

And we continue to see growth in our transcontinental volumes despite some of those lane cancellations as well. So we feel very good about where the service is and the path forward.

Speaker 2

Sure. And those long lengths of haul are really where the biggest gap is in price between truck and intermodal. And so the opportunities are substantial. And I've got to also give kudos to the Union Pacific that they did recover far faster from the flooding than I think most people anticipated. So that was a very positive sign with just how rapidly they were able to get back on track.

Speaker 6

And then maybe Phil, you can address this. But David, did you provide an update in terms of what intermodal contract pricing growth looks like for the balance of the year as it stands today? And in the context of, let's say, assumed further deterioration in contractual pricing on the intermodal side. Phil, what type of offsets do you think you have or further cost opportunities to mitigate any sort of further pricing weakness? And in that context, I mean, how do you think about the potential pathway to getting to 5% EBIT margins for the business?

Speaker 7

Sure, again. So we still think that we're going to be seeing mid to high single digit price increases throughout the remainder of bid season and we are seeing that take hold. But a big focus for us is continuing to focus on efficiency and cost outs, particularly on the street, utilizing our assets more effectively, but also in the way that we're procuring, 3rd party capacity. Dave mentioned, we're continuing to see improvements in train speeds and therefore a great opportunity in enhancing our container utilization there. And we're also continuing to drive balance into our network through our enhanced pricing philosophy.

So I think there's significant upside. And as we continue to implement our technology, we just see continued upside and we're excited with the preliminary results on that as well. So we're very pleased with the opportunities we have to keep getting better. Okay.

Speaker 6

Thank you.

Speaker 4

And then on the 5% operating margin, we anticipate we could get close to that 5% on an adjusted basis in the Q4 of this year. If you add back the compensation expense related to restricted stock of $2,500,000 that we issued to CaseStack and if you add back the, amortization expense for acquisition related intangibles of 13,600,000 dollars

Speaker 6

Got it. Thank you.

Speaker 1

And your next question comes from Justin Long from Stephens. Your line is open.

Speaker 8

Thanks and good afternoon. Congrats on the quarter. So maybe to start with a follow-up on the question about comparing the guidance raised for the full year versus the Q1 EPS beat. Terry, could you share how the $0.71 that you reported this quarter compared to what was baked into the original guidance? I just wanted to get a sense for how your expectations have changed for the remaining 3 quarters of this year?

Speaker 4

Our remaining 3 quarters are pretty much the same as what we had thought before other than we brought intermodal volume down a bit. So that was really it. Because we beat compared to where we thought we would be as well. And the couple of areas where we beat were in intermodal pricing was higher than we thought it would be. Because we didn't spend as much on IT as we thought we would.

And salaries and benefits are also a little lower, about $2,000,000 to $3,000,000 lower than we thought they would be because of the fact that we didn't hire as many people as fast as we thought we would. And then, our the increases for employees for raises didn't really go in until mid February. So we only had that in for part of the quarter. So we'll see full quarters prospectively.

Speaker 8

Okay, great. That's helpful. And then on intermodal volumes, any update on how some of the PSR related lane rationalizations from the Class 1s could impact your intermodal volumes this year. Just curious if that's something that's getting baked into the revised intermodal volume guidance? And if so, what the order of magnitude is?

Speaker 2

Yes. It's actually and I know that one of our competitors had a sizable number that were negatively impacted by some of the lane closures, but ours was very minimal. It was about 14,000 loads overall that we couldn't find another way to be able to cover effectively. So it was very small. And again, I think that these lanes just did not have the density nor the cost structure for the rails to continue to allow them.

Speaker 7

I would just add on the interline changes in particular, that was the cancellation of steel wheel service. So we are still rubber wheeling that volume and it's been really lost volume in our network. So although there are rationalizations of those lanes, it's not impacting

Speaker 1

us. Us.

Speaker 8

Okay, great. And if I could sneak one last one in. Dave, you mentioned earlier some of the things that Phil has done from a margin perspective. And I wanted to specifically ask about intermodal margins and if we set kind of the pricing dynamics aside and what's going on with rail costs, What do you think are the best company specific opportunities for intermodal margin improvement going forward?

Speaker 7

I'll let Phil address that. Yes. So I would I think our street efficiency driving out cost in our drayage network especially in our hub group trucking fleet as well as with our 3rd party carriers. Those are significant opportunities for us. I still think that we have room to run on accessorial management and recovery.

And as we mentioned, as rail service improves, we think we're going to be able to enhance our utilization of our containers and really improve yield through that. So those internal dynamics are significant for us and have big upside. I think what can continue to drive improvement in that is technology as well and we're really pleased with the results we're seeing preliminarily as we roll out that technology.

Speaker 8

Okay, great. Congrats again. Thanks for the time.

Speaker 9

Thanks, Joe. And

Speaker 1

our next question comes from David Ross from Stifel. Your line is open.

Speaker 10

Yes. Good afternoon, everyone. Good afternoon. I wanted to, I guess, talk first about just general customer conversations around the modal decision between intermodal and truckload. Have people been coming back to the rail from the road?

Are people moving more to the road from the rail still? How do those conversations look when you talk to people about optimizing their own network?

Speaker 2

Yes. This is Dave. That's a really good question. In fact, we did see during some of the service delays that we had with the flooding and just the polar vortex and all, we did see some diversion, albeit small, back to over the road. We do anticipate that, that will convert back to intermodal and we believe that the more sophisticated clients continue to look at intermodal as really the future mode for them.

The economics are compelling. Providing the service product is predictable and consistent. I think that we'll continue to see a lot of conversion from over the road to intermodal. And that's pretty much how our discussions go with our clients.

Speaker 10

And on the There is a proof

Speaker 7

for shrinking transits, which is going to make us more competitive, I think, as well and give us an opportunity to convert more.

Speaker 10

Yes. And on the freight brokerage side, I think you mentioned new technology, change in pricing philosophy, better carrier management, improved purchasing are all areas you're attacking. What's most important? And where are you in, I guess, that holistic revamp of the business?

Speaker 2

Yes, this is Phil.

Speaker 7

I would say we're early stages, but we're making significant progress. I certainly think our pricing philosophy getting that in place is going to be very impactful in improving our margins. But we really need to focus on enhancing purchase transportation costs and ensuring that we're giving a really good service and building trust with our customers. Now think we have those right incentives in place and the technology is going to make us more efficient. So we think there's great opportunities in the market and we're seeing that start to take hold with sequential volume improvements and expansion in our yield.

But I would still say we're early there or very early stages and there's great upside. I don't know if everybody would We've

Speaker 3

got share of wallet with our top 100 customers is we're underpenetrated and we see opportunity that could really grow that business. We are very good at the special projects and value added services. So really focusing in on our contract business is going to allow us to really grow.

Speaker 10

And then can you remind me how much of that is contract versus spot business in the brokerage side?

Speaker 4

About 85% is contractual or committed.

Speaker 6

Okay.

Speaker 10

Thank you very much.

Speaker 9

Thank you.

Speaker 1

And our next question comes from Todd Fowler from KeyBanc. Your line is open.

Speaker 11

Great. Thanks. Evening, everyone. So just on the gross margin guidance raised, the 13.1% to 13.6% from the 12.8% to 13.4%, percent. It sounds like that most of your base assumptions are really still in place for this year with the rail cost increases and the pricing expectations from the customers.

So is the right way to think about that, that most of that's something that's company specific and something that's within your control? Are there other moving parts that are impacting the gross margins for the rest of the year from where you started the year?

Speaker 4

So it's all within our control and very predictable and have line of sight to it. So you're right. And a lot of the margin enhancements that Phil talked about, some of them are in there, not a lot, especially on the utilization. We're assuming our utilization is very similar to what it was in 2018, but with the improved rail service, with the revised transit that Phil his team have given to our customers. Hopefully, we're able to improve utilization more than we have in the forecast.

And every one day is $10,000,000 annually.

Speaker 11

Yes. So I'm sorry, I didn't mean to interrupt.

Speaker 4

So I was just saying, so a little bit goes a long way and we don't we're assuming it's pretty much flat with 2018.

Speaker 11

Got it. Okay. So that's helpful. So I'm not trying to get guidance

Speaker 7

or kind

Speaker 11

of a thought, but I mean, I guess as I think about gross margins now, I mean, there was a period of time if we go back where gross margins were higher than where they had been and then they kind of bottomed out through 2013, 2014. Do you have a sense of I don't know if you want to talk about where you think you're at from kind of the ability to improve the gross margins from what you're doing internally or where we can think about where they could go with some of the initiatives that you have in place. But how do we think about the opportunity you could have on the gross margin side?

Speaker 2

Yes. Well, I think one of the key elements to the enhancing the gross margin is just that the intermodal players themselves I think have looked at ourselves and candidly we between ourselves the industry brought pricing down to a level where the overall margins and the return on invested capital was just subpar. And we're very focused on getting to a level that our ROIC is as an acceptable level. And so that the time we're at right now with having a very level playing field and being able to participate in a market that's rational makes a tremendous amount of difference. Todor, do you want to address some of the other internal issues that we have?

Speaker 7

Sure. Yes. I would just say we've done a great job of getting our yield management processes and continuous improvement philosophy into the business. There's still great upside on that operational excellence, making sure we're maximizing our assets, improving our purchase transportation and driving out waste. Once again, I think the technology is huge upside for us.

And we also, from a just bottom line margin expansion, have a great opportunity to continue to build a scalable organizational structure. So as we grow, we're improving that bottom line contribution. So we think there's still significant opportunities to improve gross and bottom line.

Speaker 3

Yes. I think to Phil's point, it's about a disciplined approach to the market, right? And how we approach our customers, we're very targeted. And then the underlying cost in managing through that, right? So we have efficiencies on the street that we go going after.

We have efficiencies in our organization. And I think we're positioned very well. So if you look at the prior years, in the last few, you've seen a very focused approach on how we go to market.

Speaker 11

Okay, good. Yes, that's good perspective. And just my follow-up on the Dedicated side, there was good growth here this quarter. I think previously you guided Dedicated to grow low single digits from a revenue standpoint. Teri, do you have an update for that?

And then, from a capital standpoint, do you need to add capital to that business to support the growth? That's what I've got. Thanks.

Speaker 4

Yes. We've got low single digit growth plan for the whole year for dedicated. We although I will say we do have a very strong pipeline. So there could be upside there if all those materialize. And in terms of your CapEx question, not significant CapEx growth for dedicated this year at all, very minimal.

Speaker 2

Right. As part of what we did do, Todd, was that we look very closely at the dedicated business. And candidly we had about $50,000,000 in revenue that was losing money. And so we were aggressive on prices. Some of those clients have chosen to go elsewhere.

So that obviously, just their departure actually adds to our net income, and it also frees up, those assets for our customer that's more productive.

Speaker 11

So I think what we call low hanging fruit. So that sounds good. Well, hey, thanks for the time tonight, guys.

Speaker 9

Thanks, Matt.

Speaker 1

And our next question comes from Bascome Majors from Susquehanna. Your line is open.

Speaker 12

Yes. JB Hunt a couple of weeks ago said that their bid compliance in their intermodal business was as low as it's been in the years. I'm wondering if you guys are seeing that and if you have any if so, if you have any report from your customers kind of why that is and whether or not it should reverse? Thank you.

Speaker 2

Sure, Bascome. It's a couple of things I think is that 1st and foremost, I do think it was the weather that we did receive various business awards, but some of it just couldn't be converted because of the transit that we were experiencing. And not only just the length of the transit time, but also the lack of As I said, that is changing very rapidly with the rails. The on time performance is increasing at dramatic levels. And so I do believe that those bid awards that we've received in the past will convert back to intermodal as we can prove that the on time performance is there for our clients.

Speaker 12

Okay. And Terry, you gave us an update on EBITDA up, I think, dollars 5,000,000 or so from what you looked at last. You gave us a few other items. I believe CapEx was up a little bit on the building investment that you guys are making. Your net net of that and anything that may have changed on cash taxes or anything between those items.

What's a reasonable range for free cash flow expectations this year?

Speaker 4

Probably well, assume EBITDA and then assume we'll have CapEx of $125,000,000 it should be close to $100,000,000 or more.

Speaker 6

Thank you.

Speaker 1

And our next question comes from Jason Seidl from Cowen. Your line is open.

Speaker 13

Thank you, operator. Hey, good evening, everyone. Wanted to circle back on sort of the growth out of the East. In our let's call, made an interesting statement. They said they're going to be testing the limits of market based pricing.

So in other words, let's see how high we can push it up. Do you think in the near term that will deter a little bit of intermodal growth and then sort of when they find their feet and figure out where they need to be, you can grow a little bit more beyond that?

Speaker 2

I really we have a very clear understanding of where our prices are right now in the market in the East and where they're going. And in all candor, there may be some promoting to increase the prices. But again, we're we feel very comfortable with rail to rails the Norfolk Southern is at this point in time and believe that at the levels that we currently have and where we see that we're going to be increasing to, we will be very competitive in the market. I think the Norfolk Southern understands the market very well and is actively pursuing to optimize their value.

Speaker 13

And as you look and talk to your customers, look out there in the It's really

Speaker 2

It's really interesting. In all candor, I wasn't the biggest PSR fan. But as I've seen the way that the Norfolk Southern and the Union Pacific have gone about it, I applaud it. They've communicated extraordinarily effectively with us, has been very transparent. We have seen some additional costs as you may change intermodal ramps on specific lanes, but it's really it's a very minimal amount of disruption.

And yet we are seeing again, I'm just going by the track record we've seen thus far in the Q1. We are seeing dramatic increases in on time performance by both rail carriers and that's that is the key thing and the consistency is also there.

Speaker 7

Yes. Our customers really want a predictable service product that is on time, right? And so that's what we've heard from our customers And that seems to be the goal of the UP and NS is to deliver that really predictable service. I think they're going through that simplification and rationalization of their network right now. And but we're as Dave said, we're pleased with where things are heading and think it's going to really continue to drive conversion to intermodal.

Speaker 13

Okay. And my other question is going to be in the brokerage side. We just saw Amazon announce that they're beta testing a couple of states here up in the Northeast. And I guess the word out there is they're offering fairly aggressive price discounts, but it seems similar to what Uber did when they started out. How do you view Amazon as a future competitor?

And what kind of a threat might they represent to other brokers?

Speaker 2

Sure. Well, Amazon is a strategic top 10 client of Hub that uses many of our services. But we do not handle any of their truck brokerage business at this time. So as I view it, we've been saying for quite some time that the truck brokerage revenue longer term will face downward pressures. Just as the industry is heavily invested in productivity enhanced technology, whether it's from the e commerce providers, the Ubers, as you had mentioned.

And we've been investing in that technology to make our people more productive. But we've also been changing some of our strategy and philosophy to be very focused on contractual business versus transactional, which I think will be more at risk and as well as we've been focusing on developing, maintaining power lanes where we can bring a lot of value to our clients. So for the overall industry, sure, I think that this could be a disruptive event. But we do believe we've got a solid plan for truck brokerage to continue to grow. But most of all, we'll also very closely monitor the situation as it progresses.

Speaker 13

Okay. Appreciate the time as always everyone.

Speaker 1

And our next question comes from Tom Wadewitz from UBS. Your line is open.

Speaker 9

Hey, this is Mike Trajano on for Tom. Hi, Mike. So I wanted to I don't know if I missed it in the prepared remarks, but could you provide the year over year change in segment margin for intermodal truck brokerage and logistics?

Speaker 4

Sure. No, you didn't miss it. Let me get back to you. Intermodal gross margin as a percentage of sales was up 200 basis points from last year. Truck brokerage gross margin as a percentage of sales was up 250 basis points.

Logistics gross margin as a percentage of sales up 570 and dedicated up 140 basis points.

Speaker 9

Okay, great. Yes, that's helpful. And then, just wanted to ask one more on the intermodal volumes. So, Dave, I think you said mid single digits. I mean, what are the assumptions that underpin that?

I mean, do you have some visibility yet on freight potentially improving or there being some inventory destocking later in the year? Or is it more related to the better service you're seeing at the rails and that allowing to capture a little more share from truck?

Speaker 2

First of all, I do apologize. I did misspeak. I meant low single digits. I thought I corrected myself. But just for the record, we do believe that it will be low single digits.

We had thought it would be high mid single digits at the end of last quarter. But just with the slower start we've had, we don't believe we'll achieve those levels at the mid single digits, although we would love to be pleasantly surprised. Our level of confidence really comes from several things. One is, just based on the bids that we've been awarded and the projected award volumes, those have been very positive. We believe that we're going to see more conversion back to intermodal as the service has improved as well as when we were speaking with our clients, they feel very confident that they will be that obviously we're late with spring, but spring will happen and we're going to see a lot of restocking as a result of that.

And I think lastly, but not least is certainly the growth in the overall economy has been very strong. So while it's still early, we do believe that those low single digit volume numbers are very achievable.

Speaker 9

Okay, great. Thank you.

Speaker 2

Thanks,

Speaker 11

Tom.

Speaker 1

And your next question comes from Matt Brooklier from Buckingham Research. Your line is open.

Speaker 7

Hey, thanks. Good afternoon. I know there's been a lot of focus on intermodal in the call for good reason, but to hear your thoughts on the truckload market and truckload market pricing for this year. What's kind of anticipated and baked into your guidance in terms of the pricing that you could potentially garner in your with respect to contract rates on within your truck brokerage and also on the dedicated side of your businesses?

Speaker 2

Yes. There's no question that right now the spot market is certainly very, very soft. Now a portion of that is probably because a lot of the spot business from 2018 was converted to contract as a result of customers not being able to garner capacity except that premium costs. But it is softer. There does appear to be some breaking within the truckload market from a pricing perspective.

So certainly, this is a time when a good truck broker can take advantage of that arbitrage between supply and demand and garner some superior overall margins.

Speaker 7

And I think with the change in our pricing philosophy and the focus on building out a more dense network, We have some great ability to grow and to continue to drive down purchase transportation costs and therefore bring bring our customers a value on cost as well. So we're really focused on that pricing philosophy, making sure that takes hold and building out that density. Okay. But if I'm thinking about price to the customer on the contract side, is there a general way to think about contract pricing? I know some of the truckload carriers have talked about low single digits, one talked about mid single digit contract rate increases.

But I'm just trying to get a sense for what how Hub is thinking about contract rate increases this year on the truckload side? Yes. We think flat on contract pricing. Spot pricing is under significant pressure. So that would be our best read at this point.

Right.

Speaker 3

I would agree

Speaker 2

with that. Yes.

Speaker 3

And as we're aggressive with our accounts to try to get in there to sell them a multimodal solution, the ability to grow that will be fine.

Speaker 7

Right. Okay. Understood. And then, Tara, you offered some puts and takes in terms of your operating expenses. The bottom end of that range came down $2,000,000 What's that delta?

What's driving your costs to potentially be like $2,000,000 lower than you'd previously anticipated?

Speaker 4

Lower headcount.

Speaker 7

Okay. That's helpful. Appreciate the time.

Speaker 6

Thanks, Matt.

Speaker 1

And this concludes the question and answer session. I'll now turn the call back over to Dave Yeager. I take that back. We did have one more question. Bascome Majors from Susquehanna.

Just a few minutes. Please go ahead.

Speaker 12

Yes, yes. Thanks for the follow-up guys here. I just wanted to I saw your comments on the building investment. I was just curious what's driving the need for more space at the headquarters? Is this a consolidation of a couple of places or a net headcount growth move?

And do you have any estimates, Terry, on what the net impact to overhead is going to be once that's up and running? Thanks.

Speaker 2

Yes, Bas. It's not consolidation. It actually is headcount growth in certain areas. We currently have about 100 people off-site of the building that we began construction in 2012. So it is for headcount increase.

Obviously, that's dependent upon the business growing. But with everything that we're seeing right now, we believe that there is ongoing need for it. And in all honesty, I don't know that you've ever been here, but it's helped us attract a lot of young people. And I know you have been here before. I take that back.

But it's helped us with our personnel. I think that they're enthused to come to work. It's structured in a manner that I think all people nowadays like to work collaboratively. So we believe that it's a good investment so that we can continue to attract the right people.

Speaker 12

Thank you for that. Any sense on the overhead costs once things are up and running? Just trying to think about what that means for cost and expenses in 2021 beyond?

Speaker 4

Yes. Not much. I mean no more than what we normally have for renting the space that we've got. We've got overhead costs associated with that. So it shouldn't be much more.

Speaker 12

All right. Thank you.

Speaker 1

And that concludes the question and answer session. We will now I'll now turn the call back over to Dave Yeager for closing remarks.

Speaker 2

Great. Well, again, thank you for joining us this afternoon. As always, if there is additional questions you may have, Terry, Don, Phil and I will all be available. So thank you again for joining us. Have a good evening.

Speaker 1

Thank you, ladies and gentlemen. That concludes today's conference call. Thank you for participating and you may now disconnect.

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